Technical and Professional Writing Commons^™

Business Communication For Success - Gvsu Edition, Unnamed Author, Mark Schaub, Jenniffer Eckert, Anessa Fehsenfeld, Rhonda R. Hoffman, Adam Krusniak, Tami Mccoy, Rachel Jean Norman, Julian Toscano

Open Textbooks

About the GVSU Edition

This text is an adaption of Business Communication for Success, an open textbook produced by the University of Minnesota Libraries Publishing in 2015.

Chapters 9, 18, and 20 of Business Communication for Success: GVSU Edition were revised and rewritten by student authors in 2017, as part of a course in the Writing Department at Grand Valley State University. All other chapters retain the content and formatting of previous editions.

Note about the 2015 edition:

The edition produced by the University of Minnesota Libraries Publishing University of Minnesota Libraries Publishing was itself adapted from a work distributed ...

Open Technical Communication, Tiffani Reardon, Tamara Powell, Jonathan Arnett, Monique Logan, Cassandra Race

Faculty Bookshelf

*The content on this page has been exported from SoftChalk as a PDF, therefore, the formating, videos, and interactivity from the original project have been removed. For a full, online version of the textbook, please visit here.*

Open TC is a freely accessible online textbook for technical communication, technical writing, workplace writing, and other related courses. Currently in its third rendition, it's had an interesting history. In 2015, Dr. Tamara Powell at Kennesaw State University gathered us, a team of like-minded colleagues, to develop an Open Educational Resource that would allow us to move away from a well-respected but ...

19. Bulleted And Numbered Lists, David Mcmurray

Sexy Technical Communications

Lists are useful because they emphasize selected information in regular text. When you see a list of three or four items strung out vertically on the page rather than in normal paragraph format, you are likely to pay more attention to it. Certain types of lists also make for easier reading. For example, in instructions, it is a big help for each step to be numbered and separate from the preceding and following steps. Lists also create more white space and spread out the text so that pages don't seem like solid walls of words. Like headings, the various ...

Sexy Technical Communication, James Monroe, Lance Linimon, Tiffani Reardon, Cassandra Race, Monique Logan, Jonathan Arnett, Tamara Powell

Communication Open Textbooks

Authors' Description:

"Sexy technical writing…we’ve got to be kidding, right? But no, we aren’t. Good technical writing is powerful and clear and gets the job done. It brings people together and solves problems. Good technical writing purrs and hums like that BMW you plan to be driving someday.What’s not sexy about that? On the other hand, poor technical writing skills may lead to a lifetime of asking people if they want fries with that…or worse, selling vacuum cleaners door to door. There’s no need to ask what’s not sexy about that!

WE ...

Open Technical Writing: An Open-Access Text For Instruction In Technical And Professional Writing, Adam Rex Pope

Open Educational Resources

This book presents technical writing as an approach to researching and carrying out writing that centers on technical subject matter. Each and every chapter is devoted to helping students understand that good technical writing is situationally-aware and context-driven. Technical writing doesn’t work off knowing the one true right way of doing things—there is no magic report template out there that will always work. Instead, the focus is on offering students a series of approaches they can use to map out their situations and do research accordingly.

Global Communications: A Master's Portfolio, Keri Kee

Master of Arts in English Plan II Graduate Projects

Entitled "Global Communications," this portfolio explores how technical writing must adapt to global business and cross-cultural values. The first essay discusses intercultural communication curriculum and how it must change to better suit intercultural issues. The second essay explores how the Coca-Cola Company uses advertisements to adapt to cultural values and sell their product. The third essay critiques Japanese dating simulation games and their message by examining gender stereotypes through visuals. The last essay is an editing portfolio in which I showcase my ability to edit and write for global businesses. "Global Communications" fulfills the requirements of graduation for a Master ...

What's In A Genre?: The Relationship Between Reader And Text, Anabelle Mahoney

Senior Honors Projects

The way in which literary genres are understood shapes how one reads and interacts with different texts. Genre expectations affect both how individuals choose texts to read, and then how those texts are understood. Therefore, labeling literature as a certain genre affects the relationship between writer and reader. Literary nonfiction is unlike most genres as it promises a certain truth to its readers. One cannot deviate too far from “the truth” in nonfiction writing and still fulfill the genre; the relationship a reader has with a text changes if it is not considered “true enough.” Author James Frey, who marketed ...

10. Recommendation And Feasibility Reports, David Mcmurray, Jonathan Arnett

Sexy Technical Communications

This chapter addresses a loosely defined group of report types that examine a situation, evaluate the evidence, and render a judgment. Some Rather Fine Distinctions... The reports in this loosely defined category are variously called feasibility reports, recommendation reports, evaluation reports, assessment reports, and who knows what else. They all do roughly the same thing—provide carefully studied opinions and, sometimes, recommendations. There are some subtle differences among some these types.

7. Writing Instructions, David Mcmurray, Jonathan Arnett

Sexy Technical Communications

The focus for this chapter is one of the most important of all uses of technical writing—instructions. As you know, instructions are those step-by-step explanations of how to do something: how to build, operate, repair, or maintain things. When you finish this chapter you will be able to: Analyze and evaluate a set of technical instructions Write clear and accurate instructions with an introduction and conclusion Develop and design an instruction manual for a specific audience

Implementing Plain Language Into Legal Documents: The Technical Communicator's Role, Peggy Bivins

Electronic Theses and Dissertations, 2004-2019

This thesis discusses the benefits of using plain language in legal documents and the role technical communicators can play to help implement plain language. Although many definitions for plain language exist, it is best described as reader-focused communication that presents information in a manner that makes it easy for a reader to find, understand, and use the information. Plain language facilitates comprehension by using shorter, less complex sentences; active voice; and common words. All these elements aid in processing and understanding information, especially unfamiliar concepts. Laypeople, unversed in the law, frequently have difficulty understanding traditional legal writing. The complex sentences ...