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What Can Student Affairs Learn From Nielsen Audio? Benefits Of Using A Modified Arbitron Assessment In Higher Education, Oscar T. McKnight Ph.D., Kerri Carmichael, Jonathan Locust JR 2014 SelectedWorks

What Can Student Affairs Learn From Nielsen Audio? Benefits Of Using A Modified Arbitron Assessment In Higher Education, Oscar T. Mcknight Ph.D., Kerri Carmichael, Jonathan Locust Jr

Oscar T McKnight Ph.D.

This presentation explores the history and evolution of an Arbitron assessment model (Nielsen Audio) when applied in higher education, specifically Student Affairs. Highlighted are the differences between traditional models of Student Affairs assessments and a modified Arbitron assessment. This new Student Affairs assessment model allows an institutional researcher to study student feedback minute to minute, day to day, week to week basis, etc. Discussed are the strengths and weaknesses of a Nielsen Audio model when applied to Student Affairs.


Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson 2014 Embry-Riddle Aeronautical University

Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson

International Journal of Aviation, Aeronautics, and Aerospace

Customer service at airports has become a key priority for airport operators given the high degree of competitions. This paper uses an airport customer service model to analyze three examples from the United Arab Emirates (UAE). Passenger interviews, statistical information, customer feedback and other forms of information have been utilized to learn more about the customer view on the quality of service offered at these three airports. Detailed qualitative analysis of these case studies has highlighted some key issues in the area of customer service and identifies some opportunities for improvement.


Assortment Planning Of Automotive Products: Considerations For Economic And Environmental Impacts Of Technology Selection, Ali Taghavi, Ratna Babu Chinnam 2014 Wayne State University

Assortment Planning Of Automotive Products: Considerations For Economic And Environmental Impacts Of Technology Selection, Ali Taghavi, Ratna Babu Chinnam

Industrial and Systems Engineering Faculty Research Publications

A manufacturer’s assortment is the set of products that the company offers to its customers. Assortment planning considerably affects both the sales revenue and product offering costs for the company and it had experienced growing attention across different industries over recent decades. In this study, we propose a modeling framework that seeks to identify the optimal assortment for a manufacturer of configurable products (in particular, automobiles). Our model accounts for environmental considerations (Corporate Average Fuel Economy requirements, tail-pipe emissions, and greenhouse gas emissions related to the production of the fuel used to power the vehicle) during assortment planning. We ...


Results Of The April Survey Of Nebraska Business: May 9, 2014, Eric Thompson, Shannon McClure, Mihdi Vahedi 2014 University of Nebraska - Lincoln

Results Of The April Survey Of Nebraska Business: May 9, 2014, Eric Thompson, Shannon Mcclure, Mihdi Vahedi

Leading Economic Indicator Reports

Respondents to the April 2014 Survey of Nebraska Business remained positive in their outlook for sales and employment at their business. More respondents expected sales to rise (31%) than decline (18%) in the next six months. Further, more respondents expected to add (10%) than to reduce (4%) employment. Respondents also were more focused on the market challenges facing their businesses. When asked about the most important issue facing their business, 6.5 in 10 focused on core business operations issues such as customer demand, the cost of supplies, labor quality, competition, improved business practices, and credit availability. 3.5 in ...


Physician Clinical Alignment And Integration: A Community Academic Hospital Approach, Debbie Salas-Lopez MD, MPH, Sandra Jarva-Weiss JD, Brian A. Nestor DO, MBA, Thomas V. Whalen MD 2014 Lehigh Valley Health Network

Physician Clinical Alignment And Integration: A Community Academic Hospital Approach, Debbie Salas-Lopez Md, Mph, Sandra Jarva-Weiss Jd, Brian A. Nestor Do, Mba, Thomas V. Whalen Md

Administration & Leadership

No abstract provided.


Indefinite Knapsack Separable Quadratic Programming: Methods And Applications, Jaehwan Jeong 2014 University of Tennessee, Knoxville

Indefinite Knapsack Separable Quadratic Programming: Methods And Applications, Jaehwan Jeong

Doctoral Dissertations

Quadratic programming (QP) has received significant consideration due to an extensive list of applications. Although polynomial time algorithms for the convex case have been developed, the solution of large scale QPs is challenging due to the computer memory and speed limitations. Moreover, if the QP is nonconvex or includes integer variables, the problem is NP-hard. Therefore, no known algorithm can solve such QPs efficiently. Alternatively, row-aggregation and diagonalization techniques have been developed to solve QP by a sub-problem, knapsack separable QP (KSQP), which has a separable objective function and is constrained by a single knapsack linear constraint and box constraints ...


Elements Of The Nordic Leadership Framework, Origins, And Transferability, Maggie H. Chen 2014 Syracuse University

Elements Of The Nordic Leadership Framework, Origins, And Transferability, Maggie H. Chen

Syracuse University Honors Program Capstone Projects

Leadership styles can be classified into different buckets based on previously developed leadership framework theories such as transformational, transactional, charismatic, and democratic leadership. This thesis explores the characteristics that define the Nordic style of leadership from a cross-cultural perspective. Under the assumption that the four Nordic nations: Denmark, Finland, Norway, and Sweden share a similar set of leadership practices, my capstone investigates the linkage between the Nordic national cultures and the influences on the leadership approach. The four small, but powerful nations are the homes to many corporations recognized for their highly innovative solutions to meet consumer needs. Nordic leaders ...


Segmenting Segmentation: A Taxonomy Bridging Theory And Practice Of Strategic Consumer Segmentation, Andrew Thomas Thoeni 2014 Kennesaw State University

Segmenting Segmentation: A Taxonomy Bridging Theory And Practice Of Strategic Consumer Segmentation, Andrew Thomas Thoeni

Dissertations, Theses and Capstone Projects

Beginning with Chamberlin’s explanations of market variation in 1933, segmentation has been formally studied for eighty years. While more than 2,700 studies have been published (most as studies on statistical methods of segmentation), scant evidence has been gathered on the role market segmentation plays in strategy formulation and what has been presented has not been adequately classified to provide a basis for further comparative study. Based on Resource-Advantage theory, this dissertation defines a taxonomy of strategic segmentation that depicts how a firm’s view of a market relates to its assumed heterogeneity of the market and how a ...


Game Theoretical Models Of Competition In Time-Sensitive Markets, Behrouz Bakhtiari 2014 McMaster University

Game Theoretical Models Of Competition In Time-Sensitive Markets, Behrouz Bakhtiari

Open Access Dissertations and Theses

This study focuses mainly on situations of time-based competition. Three problems in this context will be studied in three different parts. In the first part, we will examine the promised delivery time (PDT) competition for firms whose production processes consist of more than one stage. We study three games; a) when each firm consists of two stages and has identical production rates in both stages, b) when each firm consists of k stages and has identical production rate in all stages and, c) when each firm consists of two stages and has different production rates in each stage. In the ...


Critical & Creative Thinking And Structured Analytic Methodologies:, James L. Harper 2014 SelectedWorks

Critical & Creative Thinking And Structured Analytic Methodologies:, James L. Harper

James L Harper

No abstract provided.


Value Of Information: Facilitating Targeted Information Acquisition In Decision Processes, Jeffrey Keisler 2014 University of Massachusetts Boston

Value Of Information: Facilitating Targeted Information Acquisition In Decision Processes, Jeffrey Keisler

Jeffrey Keisler

No abstract provided.


The Nature And Influence Of Relationship On Success In A Virtual Work Environment, Carol Locher Ransone 2014 Antioch University

The Nature And Influence Of Relationship On Success In A Virtual Work Environment, Carol Locher Ransone

Dissertations & Theses

The evolution of technology in the 21st century has led to a greater understanding of the benefits and the challenges of expanding work relationships across geographical boundaries. This expansion has contributed to the development of a global society with over three million employee teleworkers (Global Workplace Analytics and the Telework Research Network, 2013). In spite of the advances in connecting across the globe technologically, the importance of successfully working together in a virtual work environment is grounded in relationships that foster individual growth and group cohesion. The human elements of connectivity are primary to the success of organizations as well ...


An Experimental Investigation Of Outsourcing Through Competition, Ehsan Elahi, Roger Blake 2014 University of Massachusetts Boston

An Experimental Investigation Of Outsourcing Through Competition, Ehsan Elahi, Roger Blake

Ehsan Elahi

Our research uses laboratory experiments to examine the theoretical results of competition between suppliers in an outsourcing setup. We consider a supply chain in which a single buyer needs to outsource the manufacturing of a product among N potential suppliers. The buyer allocates demand to suppliers not on the basis of price, but rather on service. We analyze the levels of service suppliers will decide to provide when competing on three different criteria specified by the buyer. For the first, suppliers compete by providing the buyer a specific service level (fill-rate), and for the second by maintaining a specific quantity ...


Push And Pull Factors In Determining The Consumers' Motivations For Choosing Wedding Banquet Venues: A Case Study In Chongqing, China, Ling Guan 2014 Iowa State University

Push And Pull Factors In Determining The Consumers' Motivations For Choosing Wedding Banquet Venues: A Case Study In Chongqing, China, Ling Guan

Graduate Theses and Dissertations

This study was conducted to investigate the push and pull factors in consumers' decisions in choosing wedding banquet venues in Chongqing, China. The objectives of this research were to identify push and pull factors that motivated decision makers and to explore the relationships between the factors across decision makers' demographic variables including "relationship with the new couple", "personal monthly income", and "wedding banquet budget". This study made the first attempts to utilize push-pull theory to investigate customer motivation in choosing wedding banquet venues.

Four types of analysis were utilized in the methodology chapter. First, descriptive analysis was used to provide ...


Registered Dietitians In School Nutrition Leadership And Dietetic Students' Consideration Of School Nutrition, Linette Jean Dodson 2014 Iowa State University

Registered Dietitians In School Nutrition Leadership And Dietetic Students' Consideration Of School Nutrition, Linette Jean Dodson

Graduate Theses and Dissertations

School nutrition programs provide meals and snacks to nutritionally support students in their academic achievement. The importance of qualified leadership to maintain standards and provide quality these meals and snacks is important. Limited research has examined the benefits of registered dietitians providing school nutrition leadership. The purpose of this study was to evaluate the motivational aspects and job responsibilities influencing registered dietitians' (RD) and senior dietetic students' decision to pursue school nutrition leadership positions.

The Southeast Food and Nutrition Services (FNS) division of the United States Department of Agriculture (USDA) region was the focus of the research. Web-based questionnaires were ...


Labor In School Meal Programs: Measurement Of Direct Costs And Their Influence On Menu Planning, Nancy Christensen 2014 Iowa State University

Labor In School Meal Programs: Measurement Of Direct Costs And Their Influence On Menu Planning, Nancy Christensen

Graduate Theses and Dissertations

This mixed methods study used Time-Driven Activity-Based Costing to measure direct value-adding labor in schools participating in the National School Lunch Program. Video-recorded observations, individual interviews, and focus groups were employed. Four types of entrees prepared using similar recipes, ingredients, and methods were studied at five production sites. Bills of activity were developed, and labor capacities calculated. Food, labor, and total costs per meal equivalent and allocated labor costs for each product were determined. Theoretical and practical capacities for each worker, based on information from individual interviews and district records, were calculated.

Twenty-two video recordings were made of workers preparing ...


Supply Chain Collaboration: A Literature Review And Empirical Analysis To Investigate Uncertainty And Collaborative Benefits In Regards To Their Practical Impact On Collaboration And Performance, Peter Ralston 2014 Iowa State University

Supply Chain Collaboration: A Literature Review And Empirical Analysis To Investigate Uncertainty And Collaborative Benefits In Regards To Their Practical Impact On Collaboration And Performance, Peter Ralston

Graduate Theses and Dissertations

This dissertation investigates supply chain collaboration. Supply chain collaboration is defined as a long-term relationship where participants generally cooperate, share information, and work together to plan and even modify their business practices to improve joint performance (Whipple et al., 2010). Analyzing supply chain collaboration provides researchers further understanding of the concept as we seek to move the body of knowledge related to supply chain collaboration forward. Investigating supply chain collaboration delivers practical value to firm managers by seeking methods to increase supply chain collaboration success, identifying what factors lead to, or are generated from, successful collaboration, and determining firm performance ...


The Effects Of Technology On Interpersonal Fraud, Andrew Justin Harrison 2014 Iowa State University

The Effects Of Technology On Interpersonal Fraud, Andrew Justin Harrison

Graduate Theses and Dissertations

Fraud has expanded in frequency as e-commerce has become a dominant part of business strategy and found widespread use. Previous research in the Information Systems domain has focused on how the adoption of technology influences behavioral decisions, and previous research in the accounting domain has typically explored why people choose to commit fraud. However, a holistic model of how technology influences a person's decision to commit a criminal act, such as fraud, is underrepresented. This manuscript explores how the characteristics of the technologies being used to facilitate e-commerce transactions affect the complex cognitive and social processes that result in ...


Beyond “Halo”: The Identification And Implications Of Differential Brand Effects Across Global Markets, Randle D. Raggio, William C. Black, Robert P. Leone 2014 University of Richmond

Beyond “Halo”: The Identification And Implications Of Differential Brand Effects Across Global Markets, Randle D. Raggio, William C. Black, Robert P. Leone

Marketing Faculty Publications

Purpose – The purpose of this paper is to investigate whether brands impact consumer evaluations in ways other than a consistent halo and the degree to which consumers use both overall brand information along with detailed attribute-specific information to construct their evaluations.

Design/methodology/approach – The authors decompose consumer evaluations of brand benefits into overall brand and detailed attribute-specific sources through a standard CFA approach. Data cover 55 brands in four product categories sold in nine global markets.

Findings – Halo effects are rare in global CPG markets. The authors identify the presence of differential brand effects in eight of nine global ...


10 Razões Para Um Negócio Ter Sucesso, Ivan F. Rodriguez 2013 SelectedWorks

10 Razões Para Um Negócio Ter Sucesso, Ivan F. Rodriguez

Ivan F Rodriguez

A experiência e habilidades dos gestores de topo. Mais de metade dos negócios fracassados estão diretamente relacionados à incompetência gerencial.


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