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Annual Impact Of Paid Internship Programs At A Hospitality Management Program – A Case Of The Largest Hospitality Management Program In North America, Robertico Croes, Tadayuki Hara 2014 Yamaguchi University

Annual Impact Of Paid Internship Programs At A Hospitality Management Program – A Case Of The Largest Hospitality Management Program In North America, Robertico Croes, Tadayuki Hara

Journal of Tourism Economics, Policy and Hospitality Management

Hospitality management programs across the nation increasingly favor internship programs in their academic curriculum. Internships play an important role in the reputation of academic program by widening the network with the industry and recruiting prospective students. However, little consideration has been given to the economic impact prompted by internship programs. This study focuses on the economic impact of paid internship over a regional economy. Paid-internship programs prompt economic transactions incurred as a consequence of payment of wages to the internship students in exchange for their labor inputs in the industries’ delivery of goods or services. In 2012, a total of ...


Cyborg Service: The Unexpected Effect Of Technology In The Employee–Guest Exchange, Michael D. Giebelhausen 2014 Cornell University School of Hotel Administration

Cyborg Service: The Unexpected Effect Of Technology In The Employee–Guest Exchange, Michael D. Giebelhausen

Research Studies and Reports

Hotels, restaurants, and other hospitality industry operations are experimenting with self-service kiosks, tablet devices, and other technologies intended to augment or replace interactions between guests and front-line employees. While the combination of technology and people is designed to improve service, research suggests that service technologies can impede development of employee-guest rapport and lead to lower service evaluations. The studies presented in this report apply social equity theory to determine when (and why) technology can improve guests’ satisfaction with the service process and when it diminishes the guest experience. Equity theory suggests that when the use of technology prevents guests from ...


Cliff House Hotel: Dinner Menu 5th Of September, 2014., Cliff House Hotel 2014 Dublin Institute of Technology

Cliff House Hotel: Dinner Menu 5th Of September, 2014., Cliff House Hotel

Menus of the 21st Century

The Cliff House Hotel is a five-star, privately owned luxury hotel located close to Cork and Waterford. The building seems to cling to a cliff on the south side of Ardmore Bay where there has long been a fishing village, and a Christian settlement that pre-dates St. Patrick.

From sun-drenched terraces and private balconies it is possible to see Ardmore’s sands, lobster pots and dolphins that play out on the water. All our luxury rooms and suites are sea facing while many are interconnected to provide family-friendly configurations.

From this dramatic coastal location in Ireland’s gourmet heartland guests ...


Cliff House Hotel: Tasting Menu 4th Of September, 2014., Cliff House Hotel 2014 Dublin Institute of Technology

Cliff House Hotel: Tasting Menu 4th Of September, 2014., Cliff House Hotel

Menus of the 21st Century

The Cliff House Hotel is a five-star, privately owned luxury hotel located close to Cork and Waterford. The building seems to cling to a cliff on the south side of Ardmore Bay where there has long been a fishing village, and a Christian settlement that pre-dates St. Patrick.

From sun-drenched terraces and private balconies it is possible to see Ardmore’s sands, lobster pots and dolphins that play out on the water. All our luxury rooms and suites are sea facing while many are interconnected to provide family-friendly configurations.

From this dramatic coastal location in Ireland’s gourmet heartland guests ...


Pichet Restaurant, Pichet Restaurant 2014 Dublin Institute of Technology

Pichet Restaurant, Pichet Restaurant

Menus of the 21st Century

A modern take on the classic bistro. The restaurant offers a quality dining experience in relaxed and informal surroundings with a fresh, vibrant and varied menu offering food of the highest quality.


Cliff House Hotel: Dessert Menu 5th Of September, 2014., Cliff House Hotel 2014 Dublin Institute of Technology

Cliff House Hotel: Dessert Menu 5th Of September, 2014., Cliff House Hotel

Menus of the 21st Century

The Cliff House Hotel is a five-star, privately owned luxury hotel located close to Cork and Waterford. The building seems to cling to a cliff on the south side of Ardmore Bay where there has long been a fishing village, and a Christian settlement that pre-dates St. Patrick.

From sun-drenched terraces and private balconies it is possible to see Ardmore’s sands, lobster pots and dolphins that play out on the water. All our luxury rooms and suites are sea facing while many are interconnected to provide family-friendly configurations.

From this dramatic coastal location in Ireland’s gourmet heartland guests ...


Measuring Academic Leadership Effectiveness Of Hospitality And Tourism Academic Administrators: A Transformation Leadership Framework, James Edward Talbert III 2014 University of Tennessee, Knoxville

Measuring Academic Leadership Effectiveness Of Hospitality And Tourism Academic Administrators: A Transformation Leadership Framework, James Edward Talbert Iii

Doctoral Dissertations

The purpose of this research is to extend the existing knowledge of academic administrator leadership behaviors that are necessary for effective academic leadership in hospitality and tourism higher education, as viewed through the transformational leadership framework. This study also investigated hospitality and tourism administrators’ previous industry experience, management experience, and management experience in the industry. This dissertation research was guided by three primary objectives. First, this study aimed to develop a model that measures hospitality and tourism academic leadership effectiveness. Second, this dissertation intended to explore the relationship among different leadership styles & leadership effectiveness. Third, this dissertation aspired to measure ...


Economic Contribution Of Nonresident Travel Spending In Montana Travel Regions And Counties: 2012-2013, Kara Grau 2014 University of Montana

Economic Contribution Of Nonresident Travel Spending In Montana Travel Regions And Counties: 2012-2013, Kara Grau

Institute for Tourism and Recreation Research Publications

Money spent by those traveling to and through Montana has an effect not only on the businesses where spending occurs, but it ripples throughout the state’s economy, as well. Statewide, spending by nonresidents (averaged over two years) totaled $3.47 billion. This report details the methods and results of the economic impact analyses for each of Montana’s travel regions, as well as analyses for counties in which nonresident travelers spent approximately $50 million or more.


Resorts, Resilience And Retention Ater The Bp Oil Spill Disaster Of 2010, Kate Price-Howard, Patrick J. Holladay 2014 Grand Valley State University

Resorts, Resilience And Retention Ater The Bp Oil Spill Disaster Of 2010, Kate Price-Howard, Patrick J. Holladay

Journal of Tourism Insights

This study attempted to quantify intention to return to a vacation rental along the Florida/Alabama Gulf Coast. Compounding this was the 2010 Deepwater Horizon oil spill disaster. We examined the intention to return to a vacation rental (nontraditional whole-ownership condominium resorts), as well as investigated marketing/retention efforts following the oil spill disaster and data on tourists’ trends over the summers of 2010 – 2013 via bed tax data. Data on tourists' trends since the oil spill provided inference on the resilience of resort tourism in the area. Qualitative interviews with key informants of property management companies allowed analysis of ...


Rv Association Members' Profile: A Demographic Segmentation And Lifestyle Exploration, Jill Fjelstul 2014 Grand Valley State University

Rv Association Members' Profile: A Demographic Segmentation And Lifestyle Exploration, Jill Fjelstul

Journal of Tourism Insights

The aim of this study was to profile members of a large RV association by market segmentation and lifestyle travel patterns. A cluster analysis identified two clustered segments utilizing demographic variables. Findings were further examined by travel patterns within each cluster. Destination RVers favored weekend travel and/or staying at a particular destination throughout their travel experience. Touring RVers, conversely, traveled from park to park with minimal stays at each park. A one-way ANOVA revealed significance between clusters with each travel pattern. Implications and strategies were outlined for the stakeholders and travelers of the RV industry.


Students׳ Willingness To Use Response And Engagement Technology In The Classroom, Eric A. Brown, Nicholas J. Thomas, Lisa Y. Thomas 2014 Iowa State University

Students׳ Willingness To Use Response And Engagement Technology In The Classroom, Eric A. Brown, Nicholas J. Thomas, Lisa Y. Thomas

Apparel, Events and Hospitality Management Publications and Papers

Increased use of student response and engagement systems in the collegiate classroom environment is a growing trend in hospitality education. However, faculties have expressed hesitance in adopting this technology due to apprehension of students. This purpose of this paper is to share the results of a survey given to undergraduate hospitality students at Iowa State University about their willingness and ability to use these systems. When analyzing the data from the 413 respondents, the results show students are in fact able and willing to use a classroom response and engagement system in order to increase engagement. In addition, students have ...


Tripping And Falling Into The Future: An Eolithic Perspective, Keri Schwab 2014 California Polytechnic State University

Tripping And Falling Into The Future: An Eolithic Perspective, Keri Schwab

Keri Schwab

EXECUTIVE SUMMARY: Thirty years ago, Dustin and McAvoy (1984) published an essay in Environmental Ethics titled “Toward Environmental Eolithism.” The article compared and contrasted two distinct orientations to environmental planning and management: the design mentality and the eolithic mentality. The authors concluded that the more popular design mentality lacked obscure eolithic mentality was a superior orientation to environmental planning and management. Environmental Ethics and then discuss how an eolithic perspective might complement the strategic planning process. We begin by describing the similarities between strategic planning and the design mentality as well as the shortcomings of strategic planning in a rapidly ...


Betting Against The Glass Ceiling: Supervisor Gender & Employee Job Satisfaction In The Casino-Entertainment Industry, Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown, Jaewook Kim 2014 Iowa State University

Betting Against The Glass Ceiling: Supervisor Gender & Employee Job Satisfaction In The Casino-Entertainment Industry, Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown, Jaewook Kim

Apparel, Events and Hospitality Management Publications and Papers

This exploratory study expands on hospitality management literature, specifically on the influence of a supervisor’s gender in regards to employee job satisfaction within the casino-entertainment sector. Employee job satisfaction was analyzed using company, department, and supervisor variables based on 961 surveys. The study’s results suggest that employees with male supervisors have a higher employee satisfaction level than employees with supervisors that are female. Hospitality organizations are therefore encouraged to create leadership programs to ensure women are a part of corporate leadership’s success formula for the future.


Adventure Tourism Management, Nikki Fabrizio 2014 Pace University

Adventure Tourism Management, Nikki Fabrizio

Honors College Theses

Adventure tourism management is one of the fastest growing sectors in the tourism market, and while much is known about the rapid expansion of this niche as well as the consumers of it, little is known about its management side. This study seeks to discover why managers enter this industry and what keeps them here, while also gathering demographic data. The data gathered from this study will help flesh out the little information there currently is about the managerial aspect of the industry. The results of this study can be used to better recruit and train future employees, a vital ...


Sistemas De Salud En Latinoamérica: El Estado De La Industria De Salud Latinoamericana Y Avances Basados En Operaciones De Sistemas De Salud Extranjeros, Morgan Ward 2014 University of Tennessee, Knoxville

Sistemas De Salud En Latinoamérica: El Estado De La Industria De Salud Latinoamericana Y Avances Basados En Operaciones De Sistemas De Salud Extranjeros, Morgan Ward

University of Tennessee Honors Thesis Projects

No abstract provided.


What Every U.S. Casino And Card Club Must Know About Compliance With The Office Of Foreign Assets Control (Ofac) Regulations, Leonard C. Senia 2014 University of Nevada, Las Vegas

What Every U.S. Casino And Card Club Must Know About Compliance With The Office Of Foreign Assets Control (Ofac) Regulations, Leonard C. Senia

UNLV Gaming Research & Review Journal

No abstract provided.


Eyes On Casino Gaming In China: Residents' Attitudes Toward Casino Gaming Development In Sanya City, A Pre-Casino Establishment Analysis, Omar moufakkir, Dallen Timothy 2014 University of Nevada, Las Vegas

Eyes On Casino Gaming In China: Residents' Attitudes Toward Casino Gaming Development In Sanya City, A Pre-Casino Establishment Analysis, Omar Moufakkir, Dallen Timothy

UNLV Gaming Research & Review Journal

While Macau offers world class casinos, casino gaming is not legalized in Mainland China. Current media reports, however, indicate a growing interest by the Chinese government in establishing casinos in the Hainan Province. This study assesses the perceptions of residents about potential gaming development in their community. Resident attitude surveys have been used by planners and policymakers in order to gain local support for tourism projects and initiatives. A series of hypotheses were tested. In particular, the study evaluates the difference in perception between tourism workers and non-tourism workers, residents who live in the city center where the casino development ...


Gravity Models And Casino Gaming: A Review, Critique, And Modification, Clyde W. Barrow, David R. Borges 2014 University of Nevada, Las Vegas

Gravity Models And Casino Gaming: A Review, Critique, And Modification, Clyde W. Barrow, David R. Borges

UNLV Gaming Research & Review Journal

Gravity models have been widely used in expanded gaming debates to persuade investors that proposed casinos will be financially successful and to persuade state and local government officials, as well as a skeptical public, of the economic and fiscal benefits of casino gaming. However, most people involved in the decision-making process understand very little about the internal mechanics of these models and how they generate financial forecasts, estimates of customer visits, and projections of new job creation. In fact, the gravity models used in market feasibility studies for the casino industry are proprietary models that remain closely guarded secrets of ...


Diffusion And Learning: Twenty Years Of Sports Betting Culture In Finland, Matias Karekallas, Pauliina Raento, Taina Renkonen 2014 University of Nevada, Las Vegas

Diffusion And Learning: Twenty Years Of Sports Betting Culture In Finland, Matias Karekallas, Pauliina Raento, Taina Renkonen

UNLV Gaming Research & Review Journal

How did people learn to bet on sports and how did a sports betting culture develop in Finland? How has this setting evolved over space and time? The answers contribute to the growing understanding of learning, socialization, and contextualization in the study of gambling and may inspire service providers, regulators, and harm preventers alike. We argue that broad structural patterns and micro-cultural processes should be investigated jointly and qualitative information should complement quantitative monitoring of human behavior. We approach the spread of sports betting to, and within Finland, from the perspective of innovation diffusion. We rely on this theory’s ...


Functional Space Management In The Hospitality Industry And Its Future Outlook, Katherine Dail 2014 University of South Carolina

Functional Space Management In The Hospitality Industry And Its Future Outlook, Katherine Dail

Senior Theses

In recent years, profit made from ancillary revenues has become more vital to the success of service companies. This phenomenon is very pronounced in the airline industry, but is also beginning to become more relevant to hotels as it is applied to functional space and meetings. Most of these ancillary revenues, including meetings, are typically not considered an important source of revenue for hotels, but rather as tools to draw in primary activities. This thesis seeks to delve into the importance of the meetings industry to the economy and to the hospitality industry by considering underutilized functional space and customer ...


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