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Hospitality Administration and Management Commons

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Localizing Food Production And Purchasing For Schools, Susan W. Arendt, Guiping Hu, L. Wang, Randy Boeckenstedt 2016 Iowa State University

Localizing Food Production And Purchasing For Schools, Susan W. Arendt, Guiping Hu, L. Wang, Randy Boeckenstedt

Susan W. Arendt

Participants will be able to compare dietary requirements and consumption of school-aged children with respect to local food production capabilities in one state/region.


Perceptions Of Transformational Leadership Behaviors And Subordinates' Performance In Hotels, Eric Adam Brown, Susan W. Arendt 2016 Iowa State University

Perceptions Of Transformational Leadership Behaviors And Subordinates' Performance In Hotels, Eric Adam Brown, Susan W. Arendt

Susan W. Arendt

This study examined front desk supervisors’ transformational leadership dimensions and employees’ performance. The Multifactor Leadership Questionnaire (Avolio & Bass, 2004) and a researcher developed performance questionnaire were used. Employees from 34 hotels (83% response) in one Midwestern state participated in the study. Results indicated that front desk employees perceived their supervisors exhibited leadership dimensions of inspirational motivation and idealized influence more frequently and individualized consideration and intellectual stimulation less frequently. Front desk supervisors reported the most frequently exhibited performance areas as positive attitude, safety/care of equipment and attendance/punctuality. Least frequently exhibited performance areas were judgment and initiative/motivation. No ...


Room Service Implementation: Important Aspects Identified By Hospital Foodservice Directors, Susan W. Arendt, Zafirah Mohd Nor 2016 Iowa State University

Room Service Implementation: Important Aspects Identified By Hospital Foodservice Directors, Susan W. Arendt, Zafirah Mohd Nor

Susan W. Arendt

Hospital foodservice directors (HFDs) give consideration to various aspects and assess the importance of these aspects when deciding whether or not to implement room service.


Mapping Potential Foodsheds In Iowa: A System Optimization Modeling Approach, Guiping Hu, Randy Boeckenstedt, Lizhi Wang, Susan W. Arendt 2016 Iowa State University

Mapping Potential Foodsheds In Iowa: A System Optimization Modeling Approach, Guiping Hu, Randy Boeckenstedt, Lizhi Wang, Susan W. Arendt

Susan W. Arendt

Linear programming tools are used to gauge regional potential for local diversified agriculture required to meet the dietary needs of the population.


Food Safety Posters For Safe Handling Of Leafy Greens, Lakshman Rajagopal, Susan W. Arendt, Angela Shaw, Catherine H. Strohbehn, Kevin L. Sauer 2016 Iowa State University

Food Safety Posters For Safe Handling Of Leafy Greens, Lakshman Rajagopal, Susan W. Arendt, Angela Shaw, Catherine H. Strohbehn, Kevin L. Sauer

Susan W. Arendt

This article describes food safety educational tools depicting safe handling of leafy greens that are available as downloadable posters to Extension educators and practitioners (www.extension.iastate.edu). Nine visual-based minimal-text colored posters in English, Chinese, and Spanish were developed for use when formally or informally educating foodservice workers about safely handling leafy greens. A three-phase methodology included the use of expert knowledge, microbial sampling, and observational study in Iowa and Kansas foodservice operations. Use of the posters was shown to have positive impacts on both microbial levels and food safety behaviors, suggesting that the posters can be useful tools ...


Betting Against The Glass Ceiling: Supervisor Gender & Employee Job Satisfaction In The Casino-Entertainment Industry, Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown, Jaewook Kim 2016 Iowa State University

Betting Against The Glass Ceiling: Supervisor Gender & Employee Job Satisfaction In The Casino-Entertainment Industry, Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown, Jaewook Kim

Eric Adam Brown

This exploratory study expands on hospitality management literature, specifically on the influence of a supervisor’s gender in regards to employee job satisfaction within the casino-entertainment sector. Employee job satisfaction was analyzed using company, department, and supervisor variables based on 961 surveys. The study’s results suggest that employees with male supervisors have a higher employee satisfaction level than employees with supervisors that are female. Hospitality organizations are therefore encouraged to create leadership programs to ensure women are a part of corporate leadership’s success formula for the future.


Perceptions Of Transformational Leadership Behaviors And Subordinates' Performance In Hotels, Eric Adam Brown, Susan W. Arendt 2016 Iowa State University

Perceptions Of Transformational Leadership Behaviors And Subordinates' Performance In Hotels, Eric Adam Brown, Susan W. Arendt

Eric Adam Brown

This study examined front desk supervisors’ transformational leadership dimensions and employees’ performance. The Multifactor Leadership Questionnaire (Avolio & Bass, 2004) and a researcher developed performance questionnaire were used. Employees from 34 hotels (83% response) in one Midwestern state participated in the study. Results indicated that front desk employees perceived their supervisors exhibited leadership dimensions of inspirational motivation and idealized influence more frequently and individualized consideration and intellectual stimulation less frequently. Front desk supervisors reported the most frequently exhibited performance areas as positive attitude, safety/care of equipment and attendance/punctuality. Least frequently exhibited performance areas were judgment and initiative/motivation. No ...


Experimental Evidence That Retaliation Claims Are Unlike Other Employment Discrimination Claims, David S. Sherwyn, Zev J. Eigen 2016 Cornell University School of Hotel Administration

Experimental Evidence That Retaliation Claims Are Unlike Other Employment Discrimination Claims, David S. Sherwyn, Zev J. Eigen

Center for Hospitality Research Publications

The type of discrimination claim that strikes fear in the hearts of all employers is the dreaded retaliation claim. While employers contend, and plaintiffs admit, that retaliation is different from other discrimination complaints, employee advocates have put forth legislation that would equalize retaliation with the other types of discrimination. This bill, Protecting Older Workers against Discrimination Act (POWADA), would expand the so-called mixed-motive jury instruction to age, and disability, as well as retaliation. Moreover, it would allow plaintiffs, not judges, to decide which types of instruction the jury would receive. In this article, the authors argue that retaliation claims should ...


Dealing With Shifting Labor Employment Sands, David S. Sherwyn 2016 Cornell University School of Hotel Administration

Dealing With Shifting Labor Employment Sands, David S. Sherwyn

Center for Hospitality Research Reports

Changes in regulations and tighter interpretations of existing regulations engaged participants in 14th annual Labor and Employment Roundtable, hosted by the Cornell Institute for Hospitality Labor and Employment Relations. They also reviewed changes in union organizing rules. Two Supreme Court decisions dealt with the challenging application of accommodating workers’ health and religious needs, while a new ruling by the National Labor Relations Board calls into question the supposedly arm’s length relationship of employee leasing firms and their clients, as well as franchisors and franchisees. The NLRB also has shortened the campaign time for union elections. In one Supreme Court ...


Newsvendor Models With Monte Carlo Sampling, Ijeoma W. Ekwegh 2016 East Tennessee State University

Newsvendor Models With Monte Carlo Sampling, Ijeoma W. Ekwegh

Electronic Theses and Dissertations

Newsvendor Models with Monte Carlo Sampling by Ijeoma Winifred Ekwegh The newsvendor model is used in solving inventory problems in which demand is random. In this thesis, we will focus on a method of using Monte Carlo sampling to estimate the order quantity that will either maximizes revenue or minimizes cost given that demand is uncertain. Given data, the Monte Carlo approach will be used in sampling data over scenarios and also estimating the probability density function. A bootstrapping process yields an empirical distribution for the order quantity that will maximize the expected profit. Finally, this method will be used ...


My Attitudes And Beliefs About Different Types Of Research, Michael Lynn 2016 Cornell University

My Attitudes And Beliefs About Different Types Of Research, Michael Lynn

Articles and Chapters

[Excerpt] In this issue’s “From the Editor,” I describe a new review policy and process for both authors and reviewers. Authors should find that this new policy and process provides them with faster editorial decisions, higher quality feedback, and greater clarity about required revisions, as well as greater freedom to disagree with reviewers and to write the papers they (the authors) want. Reviewers should find that this new policy and process saves them from having to review obviously flawed papers and from having to review different versions of the same paper over and over again.


Proposed Typologies For The Dress Needs Of Nursing Mothers And Babies And Available Nursing Dress: An Evaluation Of The Relationship Between Concepts In These Typologies, Ellen McKinney, Armine Ghalachyan 2016 Iowa State University

Proposed Typologies For The Dress Needs Of Nursing Mothers And Babies And Available Nursing Dress: An Evaluation Of The Relationship Between Concepts In These Typologies, Ellen Mckinney, Armine Ghalachyan

Ellen C. McKinney

In the U.S., the majority of babies are weaned from the breast by the time they are three months old (CDC, 2007) in contrast to the recommendation of “exclusive breastfeeding for about 6 months. . ., with continuation of breastfeeding for 1 year or longer” (Eidelman & Schanler, 2012). Women who feel comfortable feeding in public breastfeed longer than women who are not comfortable (Allen & Pelto, 1985). Practical advice on carrying out life roles while breastfeeding is important and requires consideration of clothing (Mulford 2008). The purposes of this study were to (1) identify and organize (a) dress needs of nursing mothers ...


Highlights From The 2016 Sustainable And Social Entrepreneurship Enterprises Roundtable, Jeanne Varney 2016 Cornell University School of Hotel Administration

Highlights From The 2016 Sustainable And Social Entrepreneurship Enterprises Roundtable, Jeanne Varney

Center for Hospitality Research Reports

The April 2016 Sustainable and Social Entrepreneurship Enterprises roundtable brought together over 20 faculty, students, and leaders and entrepreneurs from a wide variety of mission-driven enterprises that focus on sustainability or social welfare. Jeanne Varney, lecturer at the School of Hotel Administration, opened the day by inviting attendees to speak to and even test some of their innovative ideas on fellow participants during the day. Varney noted: “One of our goals for the roundtable was to have a really diverse set of attendees and to hear a lot of different perspectives.”


Hotel Sustainability Benchmarking Index 2016: Energy, Water, And Carbon, Eric Ricaurte 2016 Greenview

Hotel Sustainability Benchmarking Index 2016: Energy, Water, And Carbon, Eric Ricaurte

Center for Hospitality Research Reports

Several studies have been undertaken or attempted by industry and academe to address the need for lodging industry carbon benchmarking. However, these studies have focused on normalizing resource use with the goal of rating or comparing all properties based on multivariate regression according to an industry-wide set of variables, with the result that data sets for analysis were limited. This approach is backward, because practical hotel industry benchmarking must first be undertaken within a specific location and segment.1 Therefore, the CHSB study’s goal is to build a representative database providing raw benchmarks as a base for industry comparisons ...


Barriers For Women In Career Advancement In The Hospitality Industry: A Review Of Literature, Pooja Shrestha 2016 Johnson & Wales University

Barriers For Women In Career Advancement In The Hospitality Industry: A Review Of Literature, Pooja Shrestha

MBA Student Scholarship

The increasing importance of the contribution brought by the hospitality industries particularly tourism in the local as well as world economy is highly remarkable. Today, the hospitality industry is among the fastest growing economic sectors worldwide. In fact, the hospitality industry is recognized to be a multi-billion dollar industry and is still progressing.

Over the last decade hospitality industry has experienced tremendous growth. It’s one of the areas where women are employed in substantial numbers. It has no shortage of women entering the business, but underscores a high inequality in women’s empowerment and career advancement. In recent years ...


Exploring Ideas From Hospitality, Health Management, And Design For Senior Housing And Care: Insights From 2016 Cihf Senior Living Roundtable, Sherrie Negrea 2016 Cornell University School of Hotel Administration

Exploring Ideas From Hospitality, Health Management, And Design For Senior Housing And Care: Insights From 2016 Cihf Senior Living Roundtable, Sherrie Negrea

CIHF Collection

The first Cornell Institute for Healthy Futures (CIHF) roundtable, held in April 2016, brought together senior-level executives, educators, and leaders in senior housing and care to share experiences and exchange ideas. CIHF roundtables are purposely limited to approximately 25 to 30 participants “at the table” to foster discussion on a more intimate basis than traditional conferences. In addition to the formal participants, students, faculty, and guests observed and interacted during the event and attended a separate panel discussion, and reception the evening before. Students, faculty, and industry leaders also met together at a working luncheon session to brainstorm ideas for ...


Hotel Profit Implications From Rising Wages And Inflation In The U.S., John B. Corgel 2016 Cornell University School of Hotel Administration

Hotel Profit Implications From Rising Wages And Inflation In The U.S., John B. Corgel

Center for Hospitality Research Reports

Macroeconomic models based on the Phillips Curve predict that as the unemployment rate declines toward the long-run, natural rate, the pace of wage and price growth accelerates and inflation rises.1 In this paper I analyze the profitability prospects for the U.S. hotel industry in today’s relatively volatile economic environment, keeping in mind the Phillips Curve’s general principle that inflation and employment have an inverse, but relatively stable short-term relationship. Although employment and economic growth in the U.S. have been uneven in recent months, the unemployment rate has declined to less than 5 percent, which many ...


The Business Case For (And Against) Restaurant Tipping, Michael Lynn 2016 Cornell University

The Business Case For (And Against) Restaurant Tipping, Michael Lynn

Center for Hospitality Research Reports

Recent interest in replacing tipping with service charges or higher service-inclusive menu pricing prompted this review of empirical evidence on the advantages and disadvantages to restaurants of these different compensation systems. The evidence indicates that these different pricing systems affect the attraction and retention of service workers, the satisfaction of customers with service, the actual and perceived costs of eating out, and the costs of hiring employees and doing business. However, the author comes away from the data believing that the biggest reason for restaurateurs to replace tipping is that the practice takes revenue away from them in the form ...


Regulatory Barriers In The Field Of Gambling: How Much Virtuality Can A Bet Take?, Peter Naessens mr. 2016 Belgian Gaming Commission

Regulatory Barriers In The Field Of Gambling: How Much Virtuality Can A Bet Take?, Peter Naessens Mr.

International Conference on Gambling and Risk Taking

Bets are a special type of game of chance. In a certain sense, you could think of all games of chance as a bet (bet that the roulette ball comes to rest in number 7, betting on the correct result in the lottery etc.), but most countries have implemented a categorisation. A categorisation that is not only under pressure online, but just as much in the real world with the introduction of virtual bets.

In Belgium, virtual bets were accepted because bets are highly dependent on events, and players also like to make a bet when no events are taking ...


Research On Problem Gambling Websites, Chang Boon Patrick Lee 2016 University of Macau

Research On Problem Gambling Websites, Chang Boon Patrick Lee

International Conference on Gambling and Risk Taking

This is a continuation of a series of studies on problem gambling websites. It has been noted in prior studies that one avenue problem gamblers might look for help was to go online to perform a web search. Online help is practical as help can be located immediately and this can help to ease the gamblers’ concerns that they are left alone to handle their own problems. While there are some anecdotal evidences regarding the success of problem gambling websites, there have been few empirical studies that relate directly to the perceptions and usefulness of the websites for the problem ...


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