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Strategic Management Practices Help Hospitals Get The Most From Volunteers, Sean Rogers Ph.D. 2017 Cornell University School of Hotel Administration

Strategic Management Practices Help Hospitals Get The Most From Volunteers, Sean Rogers Ph.D.

Sean Edmund Rogers

Hospital administrators are facing twin challenges with regard to their volunteers—a generational change that may mean fewer volunteer hours in the future, and the need to set strategies to manage and recognize the value of current volunteers. This report, based on a survey conducted with a group of more than 100 hospital officials, identifies a specific set of 23 management practices to improve the volunteer experience, grouped into four categories: job design; recruitment and selection; orientation, training, and development; and performance management and supervision. The report also highlights the importance of making a complete accounting of the volunteer contribution ...


Strategic Management Practices Help Hospitals Get The Most From Volunteers, Sean Rogers Ph.D. 2017 Cornell University School of Hotel Administration

Strategic Management Practices Help Hospitals Get The Most From Volunteers, Sean Rogers Ph.D.

Center for Hospitality Research Publications

Hospital administrators are facing twin challenges with regard to their volunteers—a generational change that may mean fewer volunteer hours in the future, and the need to set strategies to manage and recognize the value of current volunteers. This report, based on a survey conducted with a group of more than 100 hospital officials, identifies a specific set of 23 management practices to improve the volunteer experience, grouped into four categories: job design; recruitment and selection; orientation, training, and development; and performance management and supervision. The report also highlights the importance of making a complete accounting of the volunteer contribution ...


Social Value Creation And Relational Coordination In Public-Private Collaborations, Nigel D. CADWELL, Jens K. ROEHRICH, Gerard GEORGE 2017 Singapore Management University

Social Value Creation And Relational Coordination In Public-Private Collaborations, Nigel D. Cadwell, Jens K. Roehrich, Gerard George

Research Collection Lee Kong Chian School Of Business

Public-private collaborations, or hybrid organizational forms, are often difficult to organize because of disparate goals, incentives, and management practices. Some of this misalignment is addressed structurally or contractually, but not the management processes and practices. In this study, we examine how the coordination of these social and work relationships, or relational coordination, affects task performance and the creation of social value. We employ a dyad perspective on two long-term relationships that are part of a wider ecosystem. We illustrate the social value creation process, identifying mutual knowledge and goal alignment, as necessary to create relational coordination. We find that the ...


Ngos And The Creation Of Value In Supply Chains, Olivier Chatain, Elena Plaksenkova 2017 HEC Paris

Ngos And The Creation Of Value In Supply Chains, Olivier Chatain, Elena Plaksenkova

Olivier Chatain

Non-governmental organizations (NGOs) often work with firms to facilitate the economic inclusion of the firms' suppliers through practice improvements. Using a formal model, we examine how such NGO interventions can alleviate market failures and increase supplier economic inclusion. We account for the specific goals of the NGO and the need to induce collaboration between firms and their suppliers. We analyze the NGO’s intervention level and show how it depends on the NGO's capabilities and the relative bargaining power among firms and suppliers. Our formal model offers testable hypotheses about NGO and firm behavior. In particular, it suggests that ...


Collegiate Competition And The Propensity For Gender Bias, Deborah H. Lester, Aberdeen Leila Borders, Terry W. Loe, Keith Tudor 2017 Kennesaw State University

Collegiate Competition And The Propensity For Gender Bias, Deborah H. Lester, Aberdeen Leila Borders, Terry W. Loe, Keith Tudor

Aberdeen L Borders

Since the dawn of time gender has played a starring role in human behavior. The behavioral implications of an individual’s sex have permeated research findings in a wide variety of academic disciplines. This preliminary investigation will explore the concept and definition of gender, gender bias, and gender stereotype on actions and conduct. Specifically, this inquiry will determine the scope and types of gender bias/stereotypes that exist in the business world with a primary concentration on the area of professional sales. The ultimate objective is to discover the type and level of influence a person’s gender contributes to ...


Toward A Balanced Growth Strategy For Jacksonville, Jacksonville (Fla.) Mayor's Task Force on Growth Management 2017 University of North Florida

Toward A Balanced Growth Strategy For Jacksonville, Jacksonville (Fla.) Mayor's Task Force On Growth Management

Books

Report of the Mayor's Task Force on Growth Management


The Living Wage As A Means To Address Social Inequality, Kent Walker Dr., Curtis Labutte 2017 Odette School of Business

The Living Wage As A Means To Address Social Inequality, Kent Walker Dr., Curtis Labutte

Odette School of Business Publications

The living wage is a call to private and public sector employers to pay wages to both direct and contract employees sufficient to provide the basics to individuals. This wage reflects the belief that every individual has the right to enjoy good health, recreation, culture and entertainment, to raise children, and to fully partake in social and civic activities, as opposed to minimally surviving. This movement is growing across Canada and the world.

Broadly, the case discusses social inequality, and more narrowly, it examines the Living Wage in Canada, then Ontario, then within one Ontario city, Windsor. The case describes ...


New Belgium Brewing Company And B Corporation Certification, Kent Walker Dr., Taylor Laporte 2017 Odette School of Business

New Belgium Brewing Company And B Corporation Certification, Kent Walker Dr., Taylor Laporte

Odette School of Business Publications

This case discusses the American craft-brewing company New Belgium Brewing (NBB), where the director of sustainability, Katie Wallace, must decide whether to invest significant company resources into becoming a B Corp certified company. More specifically, she must present her recommendation to the board of directors and to employees who are also shareholders. B Corporation is part of a non-profit organization encouraging sustainable business similar to LEED certification for construction or Fair Trade certification for coffee and chocolate. The idea behind B Corp certification is to use the power of business to solve social and environmental problems.

New Belgium Brewing has ...


Revisiting The Small-World Phenomenon: Efficiency Variation And Classification Of Small-World Networks, Tore Opsahl, Antoine Vernet, Tufool Alnuaimi, Gerard GEORGE 2017 Singapore Management University

Revisiting The Small-World Phenomenon: Efficiency Variation And Classification Of Small-World Networks, Tore Opsahl, Antoine Vernet, Tufool Alnuaimi, Gerard George

Research Collection Lee Kong Chian School Of Business

Research has explored how embeddedness in small-world networks influences individual and firm outcomes. We show that there remains significant heterogeneity among networks classified as small-world networks. We develop measures of the efficiency of a network, which allow us to refine predictions associated with small-world networks. A network is classified as a small-world network if it exhibits a distance between nodes that is comparable to the distance found in random networks of similar sizeswith ties randomly allocated among nodesin addition to containing dense clusters. To assess how efficient a network is, there are two questions worth asking: (a) What is a ...


Estimating Value Creation From Revealed Preferences: Application To Value-Based Strategies, Olivier Chatain, Denisa Mindruta 2016 HEC Paris

Estimating Value Creation From Revealed Preferences: Application To Value-Based Strategies, Olivier Chatain, Denisa Mindruta

Olivier Chatain

We develop and apply a new set of empirical tools consistent with the tenets of value-based business strategies, leveraging the principle that “no good deal comes undone” and the methods of revealed preferences to empirically estimate drivers of value creation. We demonstrate how to use these tools in an analysis of value creation in buyer–supplier relationships in the UK corporate legal market. We show how the method can uncover evidence of subtle mechanisms that traditional methods cannot easily distinguish from each other. Furthermore, we show how these estimates can be used as parameters of biform games for out-of-sample analyses ...


History In Collaboration: Equalizing The Arts And The Humanities In San Francisco, Nicole C. Meldahl 2016 University of San Francisco

History In Collaboration: Equalizing The Arts And The Humanities In San Francisco, Nicole C. Meldahl

Master's Projects

Historically, there has been a critical imbalance in the way history and preservation organizations are civically supported in comparison with the amount of funding that is available to arts organizations in the United States. To correct this imbalance in San Francisco, I propose the creation of a San Francisco Department of Culture that would place the San Francisco Arts Commission equally alongside a San Francisco History Commission within a department that absorbs responsibilities currently managed by other divisions with in city government, such as the Planning Department and the Office and Economic and Workforce Development. City government necessarily takes time ...


Improving Employee Engagement Through The Development Of An Enterprise Performance Management System, Carlton D. Abner 2016 University of San Francisco

Improving Employee Engagement Through The Development Of An Enterprise Performance Management System, Carlton D. Abner

Doctor of Nursing Practice (DNP) Projects

There is ample evidence of our health care delivery system relying heavily on value-based outcomes. The increased focus on outcomes has required health care organizations to adjust how they approach data and how they successfully implement performance management systems. These performance management systems help the organization identify, measure, and report the organization’s performance at an enterprise level using key performance indicators clearly linked to the organization’s overall strategy. As one organization began implementing an enterprise performance management system, the goal of this project was to show how participating in projects with that level of strategic impact can lead ...


Management Research In Amj: Celebrating Impact While Striving For More, Gerard GEORGE 2016 Singapore Management University

Management Research In Amj: Celebrating Impact While Striving For More, Gerard George

Research Collection Lee Kong Chian School Of Business

Over the years, I have read articles or listened to panel discussions that question the value of management scholarship, and often critiqued its relevance or insightfulness for an applied profession. On occasion, I have sided with those who are more pessimistic of our future as a field. While there are many truths in these commentaries, they might not give adequate credit to the robust knowledge production ecosystem that generates applied insight with scientific rigor. Yes, there is a lot more we can do but we should also celebrate the work we do well. Having read over 4000 manuscripts as an ...


Understanding And Tackling Societal Grand Challenges Through Management Research, Gerard GEORGE, Jennifer HOWARD-GRENVILLE, Aparna JOSHI, Laszlo TIHANYI 2016 Singapore Management University

Understanding And Tackling Societal Grand Challenges Through Management Research, Gerard George, Jennifer Howard-Grenville, Aparna Joshi, Laszlo Tihanyi

Research Collection Lee Kong Chian School Of Business

“Grand challenges” are formulations of global problems that can be plausibly addressed through coordinated and collaborative effort. In this Special Research Forum, we showcase management research that examines societal problems that individuals, organizations, communities, and nations face around the world. We develop a framework to guide future research to provide systematic empirical evidence on the formulation, articulation, and implementation of grand challenges. We highlight several factors that likely enhance or suppress the attainment of collective goals, and identify representative research questions for future empirical work. In so doing, we aspire to encourage management scholars to engage in tackling broader societal ...


The United States, Developing Countries And The Issue Of Intra-Enterprise Agreements, Joel Davidow 2016 University of Georgia School of Law

The United States, Developing Countries And The Issue Of Intra-Enterprise Agreements, Joel Davidow

Georgia Journal of International & Comparative Law

Antitrust issues have become one of the main concern of the world economy community and the United Nations. For many years, the United Nations Conference on Trade and Development has multiplied the meetings to discuss the relationship between transnational enterprises and international investment and has engaged in reflections on methods to avoid a decline in international investment. However, these meetings failed to resolve the fundamental issue of the impact of international antitrust principles on restrictive arrangements between a foreign parent corporation and its local subsidiary, particularly where that subsidiary is in a developing country. If applied, multinational enterprises would be ...


Complexity Theory - A 21st Century View Of Business Life.Pdf, Gregory L. Hutzell Dr. 2016 Concordia University - Portland

Complexity Theory - A 21st Century View Of Business Life.Pdf, Gregory L. Hutzell Dr.

Gregory L. Hutzell, DBA

No abstract provided.


Stakeholders, Michael Johnson-Cramer, Robert A. Phillips 2016 University of Richmond

Stakeholders, Michael Johnson-Cramer, Robert A. Phillips

Michael Johnson

The stakeholder concept derives from a simple premise: organizations and technologies exist in constellations of relationships. Organizations operate in a network of market and nonmarket relationships with other organizations, groups, and individuals. Likewise technologies emerge and exist in a network of suppliers, end users, and others who bear the impact of the technology. Generally with reference to both organizations and technologies, these related parties are termed stakeholders, meaning that they hold a stake in the outcomes of the organization or technology.


Analytics, Innovation, And Organizational Adaptation, Gerard GEORGE, Yimin LIN 2016 Singapore Management University

Analytics, Innovation, And Organizational Adaptation, Gerard George, Yimin Lin

Research Collection Lee Kong Chian School Of Business

With the advent of big data, organizations are integrating powerful computing tools into their organizational processes to drive efficiencies and improve service delivery. Yet, at the heart of this conversation lies the role of analytics and big data in innovation within and across organizations. In this article, we provide a stylistic model of the role of analytics in innovation and call for further research on the underlying processes, contingencies, and outcomes.


Cutting The Cord—A Marketing Case: An Examination Of Changing Tv Viewership, John E. Crawford 2016 Lipscomb University

Cutting The Cord—A Marketing Case: An Examination Of Changing Tv Viewership, John E. Crawford

Atlantic Marketing Journal

Consumers have more choices for TV programming and how that content is acquired than at any other time in the history of television. Through an action referred to as cord-cutting, many consumers are choosing to drop their cable or satellite programming providers in favor of lower-priced and more consumer-friendly programming providers such as Netflix, Hulu, and others. Consumer choices are being driven by many factors, including economics, lifestyle, technological developments, and social trends. This case discusses the cord-cutting trend and how it is impacting consumer choices and the business of providing television content to consumers. The case can be used ...


Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, Sandra Sun-Ah Ponting Dr, Jess Ponting, katherine spilde 2016 San Diego State University

Identifying Opportunities To Inform And Inspire: Tribal Casino Employee Perceptions Of Tribal Self Sufficiency And Philanthropy, Sandra Sun-Ah Ponting Dr, Jess Ponting, Katherine Spilde

UNLV Gaming Research & Review Journal

While the business case for employee engagement and satisfaction is well documented in the service profit chain and the cost savings of employee retention are easily quantified, the means to achieving these related goals in the casino industry is not well known. The pathway to employee engagement and satisfaction is even less well known in the tribal government gaming industry. This paper finds that employees in casinos that are owned by tribal governments in the United States find particular pride in sharing the tribal government’s self-sufficiency, community engagement, and philanthropic activities with casino guests, who often wonder “where the ...


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