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Providing Strategic Direction And Marketing Insights For A Mature Aquatic Facility, J. Dana Clark, Sarah K. Banks, Michael J. Dotson, Dinesh S. Dave 2022 Appalachian State University

Providing Strategic Direction And Marketing Insights For A Mature Aquatic Facility, J. Dana Clark, Sarah K. Banks, Michael J. Dotson, Dinesh S. Dave

The Coastal Business Journal

As local communities all over the country are facing declining usage of aquatic centers as they age, recreation departments must decide how to address the increasing loss of revenue while also continuing to provide a desired service. The purpose of this study was to evaluate the current situation of a municipal aquatic center located in the Southeast United States in order to determine what steps could be taken to increase usage and decrease negative cash flow. While the Center is still very functional, little has been done in recent decades to update or market it and usage has greatly declined. …


Micro Businesses: Where Do They Turn For Help?, Martha Mattare, Amit J. Shah, Michael Monahan 2022 Frostburg State University

Micro Businesses: Where Do They Turn For Help?, Martha Mattare, Amit J. Shah, Michael Monahan

The Coastal Business Journal

Research consistently shows those entrepreneurs who obtain business assistance from various service providers are more likely to be in business over time and are more likely to experience success. Micro business, enterprises with less than five employees, have not been specifically studied in terms of how, or whether, outside business assistance was used or if it produced results. This study examined micro businesses to determine what service providers were used for business assistance and how they differ by demographics. The paper offers the implications and possible strategies for these service providers.


Performance Appraisal Comments: The Practitioner's Dilemma, Treena G. Finney 2022 University of South Alabama

Performance Appraisal Comments: The Practitioner's Dilemma, Treena G. Finney

The Coastal Business Journal

Employees often pay more attention to written comments than to numerical ratings they receive during their performance appraisal process. However, these comments, while desired by many employees, may actually hurt employee performance. Despite extensive research on performance appraisal ratings, practitioners have little guidance for managing an appraisal process such that comments are used in productive ways. This article addresses this gap. In particular, this article identifies how comments are used, when comments harm performance, features of comments that make them actionable or useful for improving performance, and recommendations for practitioners for constructively integrating comments into performance appraisal systems.


Gender Differences In The Corporate Social Responsibility Orientation Of Credit Union Board Members, Nabil A. Ibrahim, Dalton E. Brannen 2022 Augusta State University

Gender Differences In The Corporate Social Responsibility Orientation Of Credit Union Board Members, Nabil A. Ibrahim, Dalton E. Brannen

The Coastal Business Journal

Credit unions serve an important purpose in the U.S. economy by providing financial services to low- and moderate-income individuals. Their assets have steadily grown from $217 billion to $655 billion between 1990 and 2004. In spite of these impressive growth rates, a number of writers have expressed great concern regarding credit union governance, particularly over the role and functions of the board's members. More recently, the financial crisis has raised important questions regarding the board's level of involvement and its ethical and social responsibilities in corporate decision making. One area which has remained relatively unexplored concerns the attitudes of credit …


Employee Perceptions Of Individual And Organizational Commitment To The Green Movement And Their Perceived Impacts Between Male And Female Subjects, Susan M. L. Zee, Lillian Y. Fok, Sandra J. Hartman 2022 Southwestern Louisiana University

Employee Perceptions Of Individual And Organizational Commitment To The Green Movement And Their Perceived Impacts Between Male And Female Subjects, Susan M. L. Zee, Lillian Y. Fok, Sandra J. Hartman

The Coastal Business Journal

In this research, we find support for a proposed set of linkages among employee perceptions of organizational green orientation, individual green orientation, and impacts of the green movement on organizational performance among male and female subjects. We report significant MANOVA results indicating differences between male and female subjects, with female subjects showing a general pattern of higher alignment with the green movement. Moreover, our examination of relationships among the scales used in this study indicates that the patterns are not consistent for males and females. Females consistently report more and more positive relationships. We discuss differences, consider possible causes, and …


A Strategic View Of Resources, Lila L. Carden 2022 Houston Baptist University

A Strategic View Of Resources, Lila L. Carden

The Coastal Business Journal

The resource-based view of a business is focused on resources as strengths within an organization that can generate sustained competitive advantage. The strengths are assembled and mobilized via strategic human resource management activities to support the probability of success. This study provides information to business owners as to whether investment in salaries paid to employees and business owners' experiences will be instrumental in predicting business success. Findings suggest salaries paid to employees and business owners' experiences are statistically significant and somewhat practically significant in predicting business success as defined by revenues.


The Effect Of The Yield Curve On A Bond's Call Premium, Wesley M. Jones Jr., George Lowry, Mark Bebensee 2022 The Citadel

The Effect Of The Yield Curve On A Bond's Call Premium, Wesley M. Jones Jr., George Lowry, Mark Bebensee

The Coastal Business Journal

Much of today's corporate debt is callable, and the value of the call provision attached to a corporate debt instrument is a function of the likelihood of the call provision's being exercised by the bond issuer. This study examines the effect of the shape of the yield curve on the value of the call premium placed on callable bonds over similar non-callable bonds. Since a bond issuer will only call a bond when interest rates are lower than they were at the time of the bond's issue; the likelihood of a call being exercised will increase as interest rates are …


Simulation Of The Weighting Of Balanced Scorecard Metrics Based On The Product Life Cycle, Charles J. Pineno 2022 Shenandoah University

Simulation Of The Weighting Of Balanced Scorecard Metrics Based On The Product Life Cycle, Charles J. Pineno

The Coastal Business Journal

An organizational strategy framework for aligning strategy and knowledge management (KM) is considered the balanced scorecard. The frameworks have different, but overlapping perspectives. This research paper considers the balanced scorecard as a basis for a simulation. The balanced scorecard represents a technique used in the strategic management of firms. It is the comprehensive set of measures or metrics that is used to communicate and evaluate achievement of the corporate mission and strategy of the business. The balanced scorecard traditionally includes both objective and subjective measures divided into four major areas: 1) Financial Perspective; 2) Customer Perspective; 3) Internal Business Process; …


The Minor League Experience: What Drives Attendance At South Atlantic League Baseball Games?, Rodney J. Paul, Michael Toma, Andrew P. Weinbach 2022 St. Bonaventure University

The Minor League Experience: What Drives Attendance At South Atlantic League Baseball Games?, Rodney J. Paul, Michael Toma, Andrew P. Weinbach

The Coastal Business Journal

An examination of the determinants of minor league baseball attendance in the South Atlantic League is performed through regression analysis. Potential determinants included in the regression model include demographic variables, team performance variables, and dummies for various categories of promotions. Overall, South Atlantic League baseball appears to be an inferior good, fans do not significantly respond to winning teams, fans do respond favorably to high-scoring games, and promotional events play a major role in attendance. The events that are shown to have the biggest impact at the gate are fireworks and concerts. It appears that the overall entertainment experience, not …


Pay Equity And Satisfaction: The Effects Of Underpayment And Aspirations With A Review And Implications For Managers, R. Eugene Hughes 2022 East Carolina University

Pay Equity And Satisfaction: The Effects Of Underpayment And Aspirations With A Review And Implications For Managers, R. Eugene Hughes

The Coastal Business Journal

The highest level of satisfaction is thought to be associated with pay equity, while pay inequity, specifically underpayment, results in lower levels of satisfaction and negative outcomes such as increased absences and turnover. Determining whether an employee's pay is equitable is difficulty for both managers and researchers. This paper will investigate one method of making this determination and whether pay equity is represented by a pay range. Also investigated is whether an equitably paid employee and an underpaid employee differ as to their satisfaction and aspirations for changes in pay. The results of this study should be of interest to …


The Quantitative Strategic Planning Matrix (Qspm) Applied To A Retail Computer Store, Meredith E. David, Forest R. David, Fred R. David 2022 Florida State University

The Quantitative Strategic Planning Matrix (Qspm) Applied To A Retail Computer Store, Meredith E. David, Forest R. David, Fred R. David

The Coastal Business Journal

This article presents the Quantitative Strategic Planning Matrix (QSPM), an analytical tool used in formulating strategies. First introduced in a Long Range Planning (3), the QSPM has become widely used among strategic management professors and students for two decades. However, the QSPM has not been widely adopted by strategic planning consultants and organizations. This paper discusses how and why the QSPM should be used by businesses for strategic planning. An example QSPM for a retail computer store is provided and the benefits and limitations of this important strategic planning analytical tool are addressed. Specific guidelines are provided for preparing a …


The Effects Of Outshopping On A Small Rural Community: The Importance Of Relationships, Cathy Ashley-Cotleur, Carol Gaumer, Barry Foltos 2022 Frostburg State University

The Effects Of Outshopping On A Small Rural Community: The Importance Of Relationships, Cathy Ashley-Cotleur, Carol Gaumer, Barry Foltos

The Coastal Business Journal

Outshopping, also known as market gravitation or market leakage, is the practice of going outside the local community to buy goods. Outshopping is a phenomenon that particularly affects retailers in small, rural communities. Reasons given for such behavior include better prices, more stores and broader product depth. This paper looks at the shopping habits of two distinctly different groups of buyers in a rural county in western Maryland to determine the extent and reasons for outshopping behavior. The study found that prices and convenience were the most important reasons community residents had for buying certain products. However, local business owners …


Opportunities In Green Supply Chain Management, Johnny C. Ho, Maurice K. Shalishali, Tzu-Liang (Bill) Tseng, David S. Ang 2022 Columbus State University

Opportunities In Green Supply Chain Management, Johnny C. Ho, Maurice K. Shalishali, Tzu-Liang (Bill) Tseng, David S. Ang

The Coastal Business Journal

The supply chain consists of those activities associated with manufacturing from raw material acquisition to final product delivery. Because of the recently changed environmental requirements that affect manufacturing operations and transportation systems, growing attention is given to the development of environment management strategies for supply chains. A green supply chain aims at confining the wastes within the industrial system so as to conserve energy and prevent the dissipation of harmful materials into the environment. In this paper, we compare and contrast the traditional and green supply chains. Moreover, we discuss several important opportunities in green supply chain management in depth, …


Employee Perceptions Of Organizational Commitment To The Green Movement, Quality Management Maturity, And Outcomes, Lillian Y. Fok, Susan M. L. Zee, Sandra J. Hartman 2022 University of New Orleans

Employee Perceptions Of Organizational Commitment To The Green Movement, Quality Management Maturity, And Outcomes, Lillian Y. Fok, Susan M. L. Zee, Sandra J. Hartman

The Coastal Business Journal

In this research, we find support for a proposed set of linkages among employee perceptions of organizational green orientation, Quality Management (QM) Maturity, and outcomes, in terms of positive impacts of the green movement and organizational performance. Specifically, we find that employees who believe that their organizations are aligned with the green movement are more likely to also see the organization as higher in QM Maturity. In turn, outcomes in terms of overall performance and positive impact of the green movement will also be higher.


Developing And Using Rubrics In Quantitative Business Courses, Emma Jane Riddle, Marilyn Smith 2022 Winthrop University

Developing And Using Rubrics In Quantitative Business Courses, Emma Jane Riddle, Marilyn Smith

The Coastal Business Journal

A rubric is a set of guidelines for assessing student performance. Rubrics have several important uses in the classroom, in program evaluation, and in accreditation review. A process for rubric development and examples of four types of rubrics are given. The best type of rubric for a quantitative task depends on the nature of the task and the reason for using a rubric. The major contribution of this article is a table that helps faculty select a rubric type for quantitative problems and three types of case problems.


A Revised Feedback Model For Task And Self-Regulated Learning, Thomas F. Hawk, Amit J. Shah 2022 Frostburg State University

A Revised Feedback Model For Task And Self-Regulated Learning, Thomas F. Hawk, Amit J. Shah

The Coastal Business Journal

Feedback plays a central role in a wide range of learning models and theories. When students engage in active learning processes, such as written case analyses and projects, presentations, and discussions, instructors have the opportunity to provide them with constructive developmental feedback on their progress toward achieving course learning goals. Instructors also have the opportunity to give them feedback on the way they learn, or self-regulated learning. This article presents an integrated model of feedback for both course content and self-regulated learning, showing where difficulties occur in the progress toward achieving the learning goals through the feedback.


Back To The Future?: Why "Old School" Item Pricing Laws May Hold Back The Uses Of Rfid In Retail Settings, David C. Wyld 2022 Southeastern Louisiana University

Back To The Future?: Why "Old School" Item Pricing Laws May Hold Back The Uses Of Rfid In Retail Settings, David C. Wyld

The Coastal Business Journal

In an era of quickly advancing retail technology, 10 states and a number of major cities still mandate that individual price tags be placed on almost all items available for sale in grocery stores and other retail outlets. Research has shown that they are a major cost impediment for retail stores and a "hidden tax" facing consumers. At present, item pricing laws are also a factor in slowing adoption of RFID (radio frequency identification) technology in stores. The author provides an analysis of the present situation and recommendations for future action for retail and technology management.


Missing The Match: A Comparison Of The Demographic Characteristics Of Employees Who Contribute More To Those Who Contribute Less Than The Employer 401k Match, Ray Whitmire, Robert Trimm, Eugene Bland 2022 Texas A&M University-Corpus Christi

Missing The Match: A Comparison Of The Demographic Characteristics Of Employees Who Contribute More To Those Who Contribute Less Than The Employer 401k Match, Ray Whitmire, Robert Trimm, Eugene Bland

The Coastal Business Journal

Investing for retirement generally requires an analysis of and selection from a variety of investment options. This study compares the demographic characteristics of employees that chose to contribute more than the 3 percent employer match rate with those who contributed less than the match. To add power to the test, we eliminated the group that contributed the matched amount. This classification system should identify those employee characteristics that lead to substantial differences in the employee's propensity to invest in a defined contribution retirement plan. The data used in this study was from a civilian component of the Department of Defense …


An Examination Of Minority Students' Perceptions Of Blackboard Pre And Post The Hurricane Katrina, Lillian Y. Fok, Sandra J. Hartman, Susan M. L. Zee 2022 University of New Orleans

An Examination Of Minority Students' Perceptions Of Blackboard Pre And Post The Hurricane Katrina, Lillian Y. Fok, Sandra J. Hartman, Susan M. L. Zee

The Coastal Business Journal

In recent years, there has been a rapid increase in use of what we term Web Enhanced Instruction (WEI) by colleges and universities. Recent work by Landry (2003) and Landry et al (2006) has reported the development and an initial examination of a modification of the Davis (1989) Technology Acceptance Model (TAM) to measure students' perceptions of various "elements" of a specific WEI, the Blackboard. In this research, we extend the Landry (2003) and Landry et al (2006) investigation to a minority university located in New Orleans. Our emphasis is upon examining linkages in the TAM for samples pre and …


Desperately Seeking Synergy: An Often Promised, Rarely Delivered Outcome, Mark Phillips 2022 Abilene Christian University

Desperately Seeking Synergy: An Often Promised, Rarely Delivered Outcome, Mark Phillips

The Coastal Business Journal

"Synergy" is among the most frequently used buzzwords in business today, employed to rationalize mergers, acquisitions, and restructurings. This paper first examines the common use of the term 'synergy'. It then discusses the actual meaning and cites situations in which the term is commonly misused. Despite consistent promises of post-merger synergies, merged firms frequently underperform their pre-merger predecessors, deliver lower dividends to shareholders, and create few productivity gains. Multiple studies concur that mergers rarely deliver the scale of synergies promised by their architects. The paper concludes with guidance both for dealing with promises of synergy and for creating potential synergies …


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