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Hiring, Onboarding, And Assignments In Effective Academic Advisor Staffing, Binh Ngo 2022 Walden University

Hiring, Onboarding, And Assignments In Effective Academic Advisor Staffing, Binh Ngo

Walden Dissertations and Doctoral Studies

The higher education market has intensified, especially with online programs, which are becoming mainstream at a steady pace. Institutions are using academic advisors to support online students because advisors are uniquely positioned to achieve student-centric learning objectives, contributing to institutions’ sustainable competitive advantages. The essential role of an academic advisor is still not recognized as a career track, making effective talent management in an advising department challenging. A phenomenological study was conducted to obtain the experiences and perceptions of 13 seasoned academic advisors using semistructured interviews. The interview questions focus on the phenomenon of hiring, onboarding, and assigning advisors; therefore, …


Cross-Cultural Strategies For Leaders To Improve Organizational Performance, DiAnna Olsen 2022 Walden University

Cross-Cultural Strategies For Leaders To Improve Organizational Performance, Dianna Olsen

Walden Dissertations and Doctoral Studies

AbstractSome nonprofit leaders lack strategies to develop cross-cultural competency for improving organizations’ performance. Cross-cultural competencies are needed to manage culturally diverse work teams effectively. Grounded in cultural competency theory, the purpose of this qualitative multiple-case study was to explore the strategies nonprofit leaders use to develop cross-cultural competency for improving organizations’ performance. The participants were seven nonprofit leaders who successfully led teams cross-culturally in Mexico and the United States. Data were collected from semistructured interviews, direct observations, and organizational records. Thematic analysis was used to analyze the data. Five themes were identified: collective alliance strategy, co-decision-making strategy, cooperative goal focus …


Servant Leadership On Burnout Among Physicians In Residency Training, Karen Grant-Hewitt 2022 Walden University

Servant Leadership On Burnout Among Physicians In Residency Training, Karen Grant-Hewitt

Walden Dissertations and Doctoral Studies

Physicians in residency training (PIRTs) in the United States are facing extreme burnout. The prevalence of burnout among physicians in residency training may cause adverse consequences such as medical malfeasance, alcoholism, or suicide due to physical and mental exhaustion. The purpose of this study was to analyze the servant leadership style of physician trainers and burnout among PIRTs in academic medical centers in the United States to ultimately increase wellness and thereby mitigate burnout. Servant leadership was the theoretical foundation for this study. This research investigated whether servant leadership characteristics of physician trainers played a statistically significant role in burnout …


Culinary Employees’ Lived Experiences Of Abusive Leadership And Perspectives Of Its Impact On Individual And Organizational Performance, Louise Elizabeth Black 2022 Walden University

Culinary Employees’ Lived Experiences Of Abusive Leadership And Perspectives Of Its Impact On Individual And Organizational Performance, Louise Elizabeth Black

Walden Dissertations and Doctoral Studies

More than half of U.S. employees will have an abusive manager at some point in their careers. Although the adverse impacts of an abusive leader on organizations have been well established, much less is known about the phenomenon in the culinary industry specifically and how experiences of abusive leadership affect employees in the sector. The purpose of this qualitative interpretative phenomenological study was to understand the lived experiences of culinary employees who are affected by abusive leadership relationships and the impact of such leadership on individual and organizational performance. The conceptual framework used in this study included those pertaining to …


Lived Experience Of Female Veterans And Civilian Workplace Integration, Angela Karnes Padron 2022 Walden University

Lived Experience Of Female Veterans And Civilian Workplace Integration, Angela Karnes Padron

Walden Dissertations and Doctoral Studies

This phenomenological study used Social Identity Theory (SIT) to explore the lived experiences of female veterans throughout their military transition phases to their postmilitary experiences, including successfully obtaining civilian employment. The purpose was to increase understanding of the unique experiences and needs of females during this transition and learn the success factors leading to gaining employment. This can help deter the increasing unemployment, depression, stress, and anxiety rates for female veterans. The social identities while in the military and postmilitary were studied to understand the catalysts to female transition issues. A semistructured interview was conducted with eight female veterans that …


Millennial Leadership In The Retail Industry, Phyllis Atwood 2022 Walden University

Millennial Leadership In The Retail Industry, Phyllis Atwood

Walden Dissertations and Doctoral Studies

The retail industry contributes to the United States economy, and high turnover rates reduce the profitability of businesses, which affects their sustainability. The general problem is millennials employed in retail are not finding adequate leadership support and alignment with their career expectations or social beliefs. This qualitative single case study involved an embedded group of millennials employed as retail managers with at least three years of supervisory experience. The purpose of this study was to explore experiences and expectations involving effective leadership. The study involved using the generational theory, cognitive model of behavior, and servant leadership theory to address how …


Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard 2022 Walden University

Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard

Walden Dissertations and Doctoral Studies

Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens 2022 Walden University

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells 2022 Walden University

Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells

Walden Dissertations and Doctoral Studies

Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …


Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner 2022 Walden University

Employee Engagement Strategies Call Center Managers Use To Increase Productivity And Profitability, Deirdre N. Skinner

Walden Dissertations and Doctoral Studies

AbstractDecreased employee productivity can result in reduced organizational profitability. Call center leaders are concerned with decreased productivity as it cost call center leaders millions of dollars each year in profit loss. Grounded in leader-member exchange theory, the purpose of this basic qualitative study was to learn the employee engagement strategies nine call center managers in five different industries used to improve productivity in call centers. Data were collected using semi-structured interviews and review of company documents that included process improvement guides and publicly posted annual reports. The three themes that emerged from the thematic analysis were developing relationships, effective communication, …


Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens 2022 Walden University

Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens

Walden Dissertations and Doctoral Studies

Due to the recent coronavirus disease (COVID-19) pandemic, rapid technological innovation and nursing practice transformation exposed a deepening divide in the knowledge and awareness of information and communication technologies (ICT) among nurses. This technological skills gap undermines the benefits of ICT to nursing practice such as increased nurse satisfaction, improved care quality, and reduced costs. Nurse leaders are positioned to promote the use of ICT among nurses but may suffer from the same knowledge deficit of ICT as their followers. Guided by Locsin’s technological competencies as caring in nursing theory, Staggers and Parks’ nurse-computer interaction framework, and Covell’s nursing intellectual …


Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas 2022 Walden University

Factors Of Employee Retention Within Youth-Serving Nonprofits In The Mid-Atlantic Region Of The United States, Meleny Thomas

Walden Dissertations and Doctoral Studies

Factors of employee retention have been widely researched and examined. However, research on factors of retention in relation to youth-serving NPOs was limited. Turnover was an issue that many organizations face, but the impacts and implications of turnover for youth-serving nonprofits may be greater. Using Herzberg’s two-factor theory of motivation, this study identified the factors that local and national NPO employees in the Mid-Atlantic region of the eastern United States provided as to why they remained at or left NPOs. The aim of this study was to identify the motivator and/or hygiene factors that employees or former employees of NPOs …


The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler 2022 Walden University

The Effects Of Authentic Leadership On Individual Occupational Well-Being, Tedd Allen Wheeler

Walden Dissertations and Doctoral Studies

Leaders play a critical role in an organization, and their presence and behavior significantly affect nonmanagement employee work performance, behavior, and well-being. Authentic leadership has a positive effect on an organization. The problem was nonmanagement employees spend so much time at work and desire meaningful experiences and relationships during the workday to counter feelings of uncertainty and a lack of job satisfaction. The purpose of this transcendental phenomenological study was to identify and report the lived experiences of nonmanagerial employees of the architect, engineer, and construction (AEC) industry located in the Northeastern United States about work-related well-being defined as people’s …


Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams 2022 Walden University

Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams

Walden Dissertations and Doctoral Studies

Information technology infrastructure library (ITIL) business leaders lack strategies for implementing critical success factors (CSFs) to promote organizational effectiveness and project success. As a result, ITIL leaders may experience less project success if CSF strategies are not effectively implemented. Grounded in the balanced scorecard (BSC) theory, this qualitative multiple case study aimed to explore strategies ITIL business leaders use to implement CSFs successfully to improve organizational efficiency for project success. The participants comprised five ITIL business leaders in the financial industry located in the southwestern region of the United States who successfully implemented strategies to implement CSFs to improve organizational …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens 2022 Walden University

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Leadership Experiences Of Organization Open Innovation In Caribbean Small And Medium Enterprises, Helen Merlyne Bhola-Paul 2022 Walden University

Leadership Experiences Of Organization Open Innovation In Caribbean Small And Medium Enterprises, Helen Merlyne Bhola-Paul

Walden Dissertations and Doctoral Studies

Caribbean Small and Medium Enterprises (SMEs) represent 95% of Caribbean businesses and contribute 40% to the region’s GDP; however, they rank lowest at 4% for organization innovation. The general problem addressed in this study was that leaders of SMEs of the Windward Islands in the Caribbean did not have a system in place to lead and promote strategic knowledge sharing to increase open innovation. The purpose of this qualitative multiple case study was to explore the lived experiences of leaders of innovative SMEs in the Windward Islands to manage and lead their organizations to drive organization open innovation in a …


Smart Heuristics For Individuals, Teams, And Organizations, Gerd GIGERENZER, Jochen REB, Shenghua LUAN 2022 Max Planck Institute for Human Development

Smart Heuristics For Individuals, Teams, And Organizations, Gerd Gigerenzer, Jochen Reb, Shenghua Luan

Research Collection Lee Kong Chian School Of Business

Heuristics are fast, frugal, and accurate strategies that enable rather than limit decision making under uncertainty. Uncertainty, as opposed to calculable risk, is characteristic of most organizational contexts. We review existing research and offer a descriptive and prescriptive theoretical framework to integrate the current patchwork of heuristics scattered across various areas of organizational studies. Research on the adaptive toolbox is descriptive, identifying the repertoire of heuristics on which individuals, teams, and organizations rely. Research on ecological rationality is prescriptive, specifying the conditions under which a given heuristic performs well, that is, when it is smart. Our review finds a relatively …


Managing Impressions In The Workplace: A Research On Airport Professionals, Yeşim Kurt 2022 Kırklareli University

Managing Impressions In The Workplace: A Research On Airport Professionals, Yeşim Kurt

International Journal of Aviation, Aeronautics, and Aerospace

The main topic of this study is impression management. The study aims to reveal the awareness of airport professionals about managing impressions and the impression management tactics they use in business life. The qualitative research method was used in the research. Data were collected from a total of 25 participants who were selected by the purposeful sampling method and who took on different duties at the airports. According to the results of the research, the awareness of the participants about impression management is high and these tactics are often preferred deliberately. Exemplification is the assertive tactic most used by …


The Artist's Diary, Anamae Gilroy 2022 Bard College

The Artist's Diary, Anamae Gilroy

Senior Projects Spring 2022

Senior Project submitted to The Division of Arts of Bard College.


A Bubble Of Protection: Examining Dispositional Optimism As A Psychological Buffer Of The Deleterious Association Between Negative Work-Family Spillover And Psychological Health, Sean T. H. LEE, Bryan K. C. CHOY, Jose C. YONG 2022 James Cook University

A Bubble Of Protection: Examining Dispositional Optimism As A Psychological Buffer Of The Deleterious Association Between Negative Work-Family Spillover And Psychological Health, Sean T. H. Lee, Bryan K. C. Choy, Jose C. Yong

Research Collection School of Social Sciences

Demands and stressors from work increasingly encroach upon people’s family lives in modern settings, resulting in poorer familial relationships and impaired psychological health. The current study proposed and examined dispositional optimism as a potential psychological buffer of the deleterious impact of negative work-to-family spillover (WFS) on psychological health. Based on a sample of employed midlife adults in the United States (N = 1,252) drawn from a large and nationally representative dataset, MIDUS 3, we found that dispositional optimism significantly moderated the relationship between negative WFS and subjective well-being, even after controlling for a variety of potential confounds. However, this moderation …


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