Organizational Behavior and Theory Commons^™

Enhancing Your Credibility As A Professional: Things To Do - Things To Avoid, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Enduring Image: Capturing Defining Moments In Crises, Benjamin Ho, Augustine Pang, Grace Xiao-Pei Auyong, Liang-Tong Lau

Research Collection Lee Kong Chian School Of Business

In today’s media environment, crises are magnified as media events and are rich sites for theinception ofimages. Particular images, like a photograph or a sound bite are found to endureas representations of defining moments of crises. This study seeks to examine the concept ofan enduring image, how it is engendered and how it impacts crisis communication efforts.The study utilizes five case studies of crisis with an inherent enduring image. An enduringimage constitutes a prime representation of the accused in a given crisis. These images areloaded with symbolic potential and exhibit a sense of permanence in public consciousness.Understanding the implications of …

The Leap Model: Perceptions Of Emergency Service Leaders Of Legitimacy, R. Jeffery Maxfield, John Fisher

Dr. John R. Fisher

This study adds to the qualitative data showing how leaders in the emergency services perceive legitimacy and the bases of power. The study examines the perception of leaders and their perspective on why subordinates view their leader as legitimate and/or authentic. Two definitions of legitimacy are presented: the traditional viewpoint of French and Raven (1959) associating legitimate power “with having status or formal job authority” and the other proposed by Maxfield (2012) in the LEAP leadership model basing legitimacy or authenticity more on the characteristics and skills leaders bring to their positions. Emergency service students interviewed leaders in their career …

Political Connections As An Agreement Device, Xiaping Jerry Cao, Sheng Huang, Qigui Liu, Gary Tian

Qigui Liu

No abstract provided.

Organizational Research In The Social Sciences, Cole Rickles

Summer Community of Scholars Posters (RCEU and HCR Combined Programs)

No abstract provided.

Communication And Effectiveness In A Us Nursing Home Quality-Improvement Collaborative, Priscilla Arling, Kathleen Abrahamson, Edward J. Miech, Thomas S. Inui, Greg Arling

Scholarship and Professional Work - Business

In this study, we explored the relationship between changes in resident health outcomes, practitioner communication patterns, and practitioner perceptions of group effectiveness within a quality-improvement collaborative of nursing home clinicians. Survey and interview data were collected from nursing home clinicians participating in a quality-improvement collaborative. Quality-improvement outcomes were evaluated using US Federal and State minimum dataset measures. Models were specified evaluating the relationships between resident outcomes, staff perceptions of communication patterns, and staff perceptions of collaborative effectiveness. Interview data provided deeper understanding of the quantitative findings. Reductions in fall rates were highest in facilities where respondents experienced the highest levels …

State Uses Financial Incentives To Fund Nursing Home–Initiated Quality Improvement Projects Through Competitive Bidding Process, Leading To Better Care, Valerie Cooke, Greg Arling, T. Lewis, Kathleen Abrahamson, Priscilla Arling, H. Davila, C. Mueller

Scholarship and Professional Work - Business

Authorized in 2006 by the State legislature, Minnesota’s Performance-Based Incentive Program funds nursing home–initiated quality improvement projects for 1 to 3 years through increases of up to 5 percent in the operating per diem rate charged to Medicaid and private-pay residents. Funding decisions are made through a competitive bidding process administered annually by the Department of Human Services, with recommendations from a review committee. Program staff provide support to nursing homes during and after the application process. Nursing homes that do not achieve project-specific performance targets can lose up to 20 percent of the incentive payments. The program has engaged …

When Do Domestic Alliances Help Ventures Abroad? Direct And Moderating Effects From A Learning Perspective, Hana Milanov, Stephanie A. Fernhaber

Scholarship and Professional Work - Business

While the importance of strategic alliances for new venture internationalization is well acknowledged, the effect of domestic partners remains less understood. Building on organizational learning theory's vicarious learning arguments, we suggest that internationally experienced domestic partners positively influence new ventures' international intensity. Moreover, acknowledging that ventures may have multiple learning sources, we argue that the effect is more pronounced when substituting for the lack of new ventures' top management teams' international experience, or when complementing the insights about foreign markets received from foreign alliance partners. The analysis of 194 publicly held new ventures largely supports our hypotheses.

An Experimental Investigation Of Outsourcing Through Competition, Ehsan Elahi, Roger Blake

Management Science and Information Systems Faculty Publication Series

Our research uses laboratory experiments to examine the theoretical results of competition between suppliers in an outsourcing setup. We consider a supply chain in which a single buyer needs to outsource the manufacturing of a product among N potential suppliers. The buyer allocates demand to suppliers not on the basis of price, but rather on service. We analyze the levels of service suppliers will decide to provide when competing on three different criteria specified by the buyer. For the first, suppliers compete by providing the buyer a specific service level (fill-rate), and for the second by maintaining a specific quantity …

Improving Professional Skills Through Adversity: A Phenomenological Study Of Mergers And Acquisitions, Randy Anita Rutledge

Department of Conflict Resolution Studies Theses and Dissertations

Company mergers and acquisitions often create tremendous conflict for employees because they force them into a spiral of organizational change. In this environment, employees are challenged with redefining themselves within a new organization. The purpose of this phenomenological study was to discover and explain the particular conflict experiences of professional employees who experienced the merger and acquisition of their company. A phenomenological research study was conducted to discover and describe the shared conflict experiences of professional employees during the merger and acquisition of their consulting firm. Semi-structured in-depth interviews were conducted with 17 self-identified professional employees. It was found through …

Identifying The Factors That Influence Conflict Management Behavior Of Human Resource Professionals In The Workplace: An Analysis Of The Relationship Between Personality And Conflict Management Behavior, Gail Joyce Shapiro

Department of Conflict Resolution Studies Theses and Dissertations

Effective conflict management in the workplace can reduce the negative consequences of conflict. These negative outcomes can include low productivity, health-related stress, increased employee turnover, or litigation. A Human Resource (HR) professional can help mitigate these negative outcomes in the workplace when using effective conflict management behavior with employees. However, there is a void in research pertaining to HR professionals’ use of conflict management behavior.

This quantitative, correlational research study examined whether personality has an impact on assertive or cooperative conflict management behavior of HR professionals in the workplace. Statistical testing found a significant relationship between the harmonious, people-person (a …

Follow Me! Followership, Leadership And The Multigenerational Workforce, Ronald M. Johnson

HCBE Theses and Dissertations

This research was designed to develop an understanding of today's multigenerational workforce with respect to a preferred styles or characteristics of followership and leadership. Specifically this research sought to determine if there was a relationship between an individual's generational cohort and the preferred styles of leadership and followership, as measured by implicit theories of leadership and followership. Therefore, this study draws upon generational theory (Mannheim, 1952), implicit theories of leadership (Epitropaki & Martin, 2004) and implicit theories of followership (Sy, 2010). The changes in the composition of the US workforce which have occurred, and which will continue to occur in …

A Force Of Change: Chris Peterson And The Us Army’S Global Assessment Tool, Paul B. Lester, Peter D. Harms, Mitchel Norman Herian, Walter J. Sowden

P. D. Harms Publications

The US Army launched the Global Assessment Tool (GAT) – a 105-item psychometric instrument taken by approximately one million soldiers annually – in October, 2009 in support of a population-wide resilience development initiative known as the Comprehensive Soldier and Family Fitness (CSF2) program. The lead developer of the GAT was Chris Peterson, and his work on this project – along with that of Nansook Park and Colonel Carl Castro – will likely leave an important and indelible mark on not only the Army, but also the field of military psychology. In this paper, we provide more detail on the history …

The Road Taken: A Between And Within Subjects Study Of Intervention Selection Decisions By Performance Improvement Professionals, Hillary Leigh

Wayne State University Dissertations

Background: In performance improvement, intervention selection is a complex decision that ought to be based on the best available evidence. Despite this, there is little research into what sources of evidence are used in intervention selection and what changes in belief occur during performance improvement professionals' decisions. Framed in decision theory, this study aims to resolve these problems. Methods: Sixty-one Certified Performance Technologists completed a dynamic, Web-delivered questionnaire where they provided a general assessment of intervention success (Pr₁), then responded to 12 performance improvement scenarios; by selecting an intervention, providing a prior probability (Pr₂), receiving additional …

Making Lemonade: Nonprofit Survival During The Great Recession, Latitia Mccree

Wayne State University Theses

ABSTRACT

MAKING LEMONADE: NONPROFIT SURVIVAL DURING THE GREAT RECESSION

by

LATITIA MCCREE

May 2014

Advisor: Dr. Dapne Ntiri, Ph.D.

Major: Interdisciplinary Studies, Nonprofit Sector Studies

Degree: Master of Arts

The Great Recession that officially began in December 2007 and ended in June 2009 significantly impacted the quality of life for many US families. Jobs were permanently lost, homes were foreclosed, and personal savings were depleted. This caused many families to seek aid from nonprofit organizations. As the demand for nonprofit services rose, many nonprofit organization's revenues and resources declined.

A case study of the YMCA of Metropolitan Detroit was conducted …

Het Coöperatief Financieren En Beheren Van Zorgvastgoed. Kansen, Knelpunten En Aanbevelingen., Wim Van Opstal, Karine Ruttens

Wim Van Opstal

Het coöperatieve model kent de jongste jaren opnieuw een verhoogde aandacht binnen diverse geledingen van het maatschappelijke middenveld, het bedrijfsleven en de politiek. Hoewel de coöperatie in feite nooit verdwenen was uit het economische leven, zien we dat ze vooral binnen de social profit voor het eerst in lange tijd haar opwachting maakt als potentiële oplossing voor maatschappelijke problemen.

Zo zien we hoe zorggebruikers en hun familieleden, maar ook zorgverleners de mogelijkheden van de coöperatie verkennen en ermee aan de slag gaan. De wachtlijsten zijn immers lang en de budgettaire context is niet veelbelovend. Deze pioniers nemen daarbij financiële risico’s, …

The Multifunctional Organization: Two Cases For A Critical Update For Research Programs In Management And Organization, Steffen Roth

Dr. Steffen Roth

Organization and functional differentiation are considered key principles of modern societies. Yet, within organizational studies little research has been conducted on the interplay of function systems, organizations, and society. The few existing studies suppose trends to more functional polyphony. The cases presented in this article, however, support the idea that organizational multifunctionality is the standard case rather than a special case of organization. It is furthermore shown that organizations can change their function system preference and that the translation between function systems can be an organization’s main function. A Google Ngram view on functional differentiation finally furthers the idea that …

Blaming Leaders For Team Relationship Conflict? The Roles Of Leader-Member Exchange Differentiation And Ethical Leadership, Shuisheng Shi

shuisheng shi

Purpose – The purpose of this paper is to extend our understanding of the role of leaders in team relationship conflict. Leader-member exchange (LMX) differentiation was hypothesized to be positively related to team relationship conflict. Additionally, ethical leadership was hypothesized to moderate relations between LMX differentiation and team relationship conflict. Design/methodology/approach – Hypotheses were examined in a sample of 79 working teams. Data were collected via a questionnaire containing measures of LMX, team relationship conflict and ethical leadership. Findings – Hypotheses were supported by the data. LMX differentiation was positively related to team relationship conflict, and ethical leadership weakened the …

Introducing The Laws Of The Knowledge Workplace, Dariusz Jemielniak

Dariusz Jemielniak

No abstract provided.

Switching Off The Auto Pilot, Singapore Management University

Perspectives@SMU

A recent study uncovers the link between mindfulness and employee performance