Management Information Systems Commons^™

Social Media Assimilation In Firms: Investigating The Roles Of Absorptive Capacity And Institutional Pressures, Pratyush Bharati, Chen Zhang, Abhijit Chaudhury

Management Science and Information Systems Faculty Publication Series

Firms are increasingly employing social media to manage relationships with partner organizations, yet the role of institutional pressures in social media assimilation has not been studied. We investigate social media assimilation in firms using a model that combines the two theoretical streams of IT adoption: organizational innovation and institutional theory. The study uses a composite view of absorptive capacity that includes both previous experience with similar technology and the general ability to learn and exploit new technologies. We find that institutional pressures are an important antecedent to absorptive capacity, an important measure of organizational learning capability. The paper augments theory …

Classroom Design And Teachers’ Performance In Selected Secondary Schools In Ogun State, Nigeria, Olukunle Saheed Oludeyi

Olukunle Saheed, OLUDEYI

Studies on classroom design, most especially in Nigerian secondary schools, are seriously lacking. With particular focus on selected teachers in Ogun State, this ex-post facto research examined classroom design and its influence on teachers’ performance in teaching job. A total of 128 participants were randomly selected from 16 secondary schools in Ijebu Ode and 128 questionnaires titled ‘Scale on Classroom Design and Teachers Performance’ (SCDTP) with reliability co-efficient of 0.82 obtained through cronbach alpha method was developed and administered on the target participants. 96 instruments, constituting 75% of the total administered, were however returned and analysed. Simple percentage and Chi-square …

Towards Operations Excellence: Optimising Staff Scheduling For New Emergency Department, Amr Arisha, Waleed Abo Hamad

Conference papers

This paper presents a case study of an Emergency Department of a public hospital in Dublin, and uses an integrated approach to determine optimal staffing levels to meet the challenges of its dynamic patient demand levels. A comprehensive stochastic model is developed to incorporate patients care pathways and the resources required along their treatment journeys. Analytical Hierarchical Process is utilised to enable decision makers to set their preferences for the facility’s strategic objectives. Evolutionary algorithms are applied to optimise staff schedules. The resulted optimized schedules maintains continuity of care delivery for patients while ensuring a balanced equilibrium among available staff.

Design Capital And Design Moves: The Logic Of Digital Business Strategy, C. Jason Woodard, Narayan Ramasubbu, F. Ted Tschang, V. Sambamurthy

Research Collection Lee Kong Chian School Of Business

As information technology becomes integral to the products and services in a growing range of industries, there has been a corresponding surge of interest in understanding how firms can effectively formulate and execute digital business strategies. This fusion of IT within the business environment gives rise to a strategic tension between investing in digital artifacts for long-term value creation and exploiting them for short-term value appropriation. Further, relentless innovation and competitive pressures dictate that firms continually adapt these artifacts to changing market and technological conditions, but sustained profitability requires scalable architectures that can serve a large customer base and stable …

Enforcing Secure And Privacy-Preserving Information Brokering In Distributed Information Sharing, Fengjun Li, Bo Luo, Peng Liu, Dongwon Lee, Chao-Hsien Chu

Research Collection School Of Computing and Information Systems

Today’s organizations raise an increasing need for information sharing via on-demand access. Information brokering systems (IBSs) have been proposed to connect large-scale loosely federated data sources via a brokering overlay, in which the brokers make routing decisions to direct client queries to the requested data servers. Many existing IBSs assume that brokers are trusted and thus only adopt server-side access control for data confidentiality. However, privacy of data location and data consumer can still be inferred from metadata (such as query and access control rules) exchanged within the IBS, but little attention has been put on its protection. In this …

Architectural Control And Value Migration In Layered Ecosystems: The Case Of Open-Source Cloud Management Platforms, Richard Tee, C. Jason Woodard

Research Collection School Of Computing and Information Systems

Our paper focuses on strategic decision making in layered business ecosystems, highlighting the role of cross-layer interactions in shaping choices about product design and platform governance. Based on evidence from the cloud computing ecosystem, we analyze how concerns about architectural control and expectations regarding future value migration influence the design of product interfaces and the degree of openness to external contributions. We draw on qualitative longitudinal data to trace the development of two open-source platforms for managing cloudbased computing resources. We focus in particular on the emergence of a layered "stack" in which these platforms must compete with both vertically …

Exploring Sales Techniques Through The Minds Of Novice And Expert Salespersons, Adriane Randolph, A. Leila Borders, Terry Loe

Adriane B. Randolph

No abstract provided.

Concept Graphs: Applications To Biomedical Text Categorization And Concept Extraction, Said Bleik

Dissertations

As science advances, the underlying literature grows rapidly providing valuable knowledge mines for researchers and practitioners. The text content that makes up these knowledge collections is often unstructured and, thus, extracting relevant or novel information could be nontrivial and costly. In addition, human knowledge and expertise are being transformed into structured digital information in the form of vocabulary databases and ontologies. These knowledge bases hold substantial hierarchical and semantic relationships of common domain concepts. Consequently, automating learning tasks could be reinforced with those knowledge bases through constructing human-like representations of knowledge. This allows developing algorithms that simulate the human reasoning …

Building Organizational Knowledge Quality: Investigating The Role Of Social Media And Social Capital, Pratyush Bharati, Abhijit Chaudhury, Wei Zhang

Pratyush Bharati

To the extent that knowledge is the most strategically important resource for sustainable competitive advantage, organizations must consciously and systematically manage their knowledge asset. In this paper, we explore how social media and social capital at organizational level help organizations benefit from their knowledge management initiatives through improving organizational knowledge quality. A research model was developed and survey data were used to test the model. The preliminary results show that social media helps to provide the technical environment conducive to knowledge exchange and social capital enables the actual knowledge sharing between businesses. Both facilitate an organizational emphasis on knowledge management, …

Blending Information Systems Security And Forensics Curricula, Jason Ferguson

Jason Connor Ferguson

This paper describes the process of developing an Information Security and Forensics curriculum for a master’s degree. The vision for this degree program is to offer a curriculum that differentiates Friends University in the marketplace from established security degrees by including courses in computer forensics. These are courses rarely seen in a security degree but supported by the regional marketplace that the university serves.

Churn Management Optimization With Controllable Marketing Variables And Associated Management Costs, Yong Seog Kim, Hyeson Lee, John D. Johnson

Data Analytics & Information Systems Faculty Publications

In this paper, we propose a churn management model based on a partial least square (PLS) optimization method that explicitly considers the management costs of controllable marketing variables for a success- ful churn management program. A PLS prediction model is first calibrated to estimate the churn proba- bilities of customers. Then this PLS prediction model is transformed into a control model after relative management costs of controllable marketing variables are estimated through a triangulation method. Finally, a PLS optimization model with marketing objectives and constraints are specified and solved via a sequential quadratic programming method. In our experiments, we observe …

The Cio: Defining A Career For The Future, Mark Askren

Information Technology Services: Publications

Those of us who are IT professionals in higher education spend a lot of our time focused on the “new normal” of accelerating demand, flat resources, and constant change. But we often invest little time in assessing and advancing our careers. As a community, we are typically self-motivated to reach our potential and, in many cases, to extend the boundaries of our potential. However, if we are laissez-faire in our approach to career growth—in other words, if we are “too busy” to focus on ourselves—reaching our potential becomes much less likely.

In 2013, information technology matters . . . a …

Examining The Impact Of Information Technology On Healthcare Performance: A Theory Of Swift And Even Flow (Tsef) Perspective, Sarv Devaraj, Terence T. Ow, Rajiv Kohli

Management Faculty Research and Publications

The impact of information technologies on manufacturing operations and performance is well established. However, scant research has been devoted to examining information technology (IT) investment among hospitals and how it influences patient care and financial performance. Using the lens of the Theory of Swift Even Flow (TSEF), we present an operations management-based perspective on the effect of IT in streamlining hospital operations. Specifically, we examined the role of IT on patient flow and its consequences for improved hospital efficiency and performance. Analysis of data from 567 U.S. hospitals shows that IT is associated with swift and even patient flow, which …

The Chain-Link Fence Model: A Framework For Creating Security Procedures, Robert F. Houghton

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

Information technology security professionals are facing an ever growing threat to the networks that they defend. The process for creating procedures to help stem this threat is very difficult for security professionals. The Chain-Link Fence Model helps security professionals by guiding them through the process of creating and implementing new security procedures.

Cybersecurity In The Perspective Of Internet Traffic Growth, Henk Lm Kox

Henk LM Kox

Private and public concern about digital security, cybercrime and data privacy is growing the last few years. If Internet-related markets are flexible enough to cope with security concerns, given time, one would expect that - per unit of Internet traffic - the number and costs of cybersecurity incidents fall over time. This paper is a first attempt to assess empirically whether overall Internet traffic growth has grown faster than the number of cybersecurity incidents. The conclusion is that, overall, the Internet has over time has become a safer place when measured by the number of security incidents per unit of …

Repositioning Strategy For Malaysian Companies Internationalization, Ismi Rajiani, Edna Buyong

The South East Asian Journal of Management

The rise of the emerging-market countries offers both developing and developed countries a unique opportunity to gain the benefits of a truly international economy. Consequently, it is imperative to advance our knowledge of emerging-market countries MNC emergence and competitiveness including Malaysian firms on how will they position their products strategically? Based on the framework of Porter’s Generic Strategy this paper is composed of price/ volume segments and impacts on product strategy theory. The aim is to identify crucial triggering cues and focus areas for Malaysian companies and measure what role these play in different segments. This study argues that some …

Revisiting The Miles And Snow Typology: Strategic Path Mediates Business Strategy And Resource Configuration For Innovation, Yasmina Zubaedah, Avanti Fontana, Adi Zakaria Afiff

The South East Asian Journal of Management

This article provides the results of an exploratory study that investigated the effect of Capability Lifecycle Path on attaining effective adaptation through innovation. Based on Miles and Snow (1978), an empirical study was conducted to explore whether performing firms are those that indicate consistency within the strategy, process, structure and Capability Lifecycle Path arrangement. The basic premise of this study is adaptability for sustainability, where firms go through adaptation cycles through Business Model Innovation would perform well when they are able to consistently create value and effectively manage adopted business models, or denoted as Business Model Effectiveness. Using data obtained …

Sustainable Growth And Ethics: A Study Of Business Ethics In Vietnam Between Business Students And Working Adults, Lam D. Nguyen, Bahaudin G. Mujtaba, Chat N. Tran, Quan H. M. Tran

The South East Asian Journal of Management

Sustainable growth is not only the ultimate goal of business corporations but also the primary target of local governments as well as regional and global economies. One of the cornerstones of sustainable growth is ethics. An ethical organizational culture provides support to achieve sustainable growth. Ethical leaders and employees have great potential for positive influence on decisions and behaviors that lead to sustainability. Ethical behavior, therefore, is expected of everyone in the modern workplace. As a result, companies devote many resources and training programs to make sure their employees live according to the high ethical standards. This study provides an …

Environmental Dynamic, Business Strategy, And Financial Performance: An Empirical Study Of Indonesian Property And Real Estate Industry, Imam Wahyudi

The South East Asian Journal of Management

Firm’s strategic orientation involves synchronizing environmental dynamics, corporate strategy and capital structure in order to achieve firm performance targets. The co-alignment model used successfully in the hospitality industry might be used in a wider context as a framework in explaining these relationships simultaneously. Using the data of public firms in Indonesia during the period of 1996-2010, we found that co-alignment model can be implemented in property and real estate industry as well as in hospitality industry.

Analyzing Project Management Maturity Level In Indonesia, Eliot Simangunsong, Elisabeth N. Da Silva

The South East Asian Journal of Management

Project management has been generally known and increasingly used by many organizations to gain competitive advantage. In this context, many studies have proposed maturity models to evaluate how project management knowledge has been deployed effectively and efficiently in organization. As a developing country, Indonesia needs many development projects managed by government and private companies in different industries. Here, a study to assess project management maturity level in Indonesian businesses may bring insight about current business practices, which is important to speed up country development and business sustainability. Adapting the Project Management Maturity Model (ProMMM), a survey instrument has been developed …