Business Administration, Management, and Operations Commons^™

Chatgpt On Chatgpt: An Exploratory Analysis Of Its Performance In The Public Sector Workplace, Jieshu Wang, Elif Kiran, S. R. Aurora, Michael Simeone, Jose Lobo

Management Faculty Publications

This study explores the impact of Generative Artificial Intelligence (GenAI), in particular, ChatGPT, on the public sector workforce in the United States, focusing on task replacement, assistance potential, and the evolving landscape of skills. Utilizing GPT-4 to evaluate 1,022 core tasks across 51 public sector occupations, we provide an exploratory analysis of the roles susceptible to ChatGPT automation and those in which ChatGPT can augment human efforts. Our findings reveal that while 63% of tasks are resistant to ChatGPT replacement, primarily due to their requirement for physical presence, emotional intelligence, and complex decision-making, tasks that are routine, rule-based, and involving …

Rethinking Assessment In Asynchronous Learning: A Benchmark Portfolio For Mngt 301, Pedro J. Agüero Arroyo

UNL Faculty Course Portfolios

This teaching portfolio evaluates the instructional redesign of MNGT 301 Introduction to Management at the University of Nebraska–Lincoln, focusing on improving student learning outcomes, addressing performance disparities across demographic groups, and enhancing assessment alignment with course goals. The redesign primarily involved modifying assessment types and implementing clearer structure and grading expectations. The analysis compares student performance data from Fall 2024 and Spring 2025, disaggregated by demographic indicators including gender, race/ethnicity, parent education, neighborhood opportunity index, and rural/urban background. In addition, student perceptions were assessed through a midsemester Keep-Stop-Start survey. Findings suggest that redesign elements enhanced student engagement and equity by …

News You Need: It's Mid-Year: Are You Taking Advantage Of Your Mda Member Benefits?

The Journal of the Michigan Dental Association

This comprehensive overview highlights numerous MDA member benefits available to Michigan dentists. Key offerings include practice guidelines on various topics, a formal mentor program, DiSC training for staff development, social media support kits, extensive continuing education programs, and student debt resources. Additional benefits encompass ADA resources, contract analysis services, radiography training programs, job board access, legal assistance, regulatory compliance support, insurance services, and human resources guidance. The article also announces MDA Dental PAC competition winners who contributed $23,000 for advocacy activities, reports on staff departures including HR director Brandy Ryan and Medicare expert Rick Seely, and recognizes table clinic winners …

J Mich Dent Assoc June 2025

The Journal of the Michigan Dental Association

The Journal of the Michigan Dental Association is the leading monthly digital publication serving Michigan’s oral health community and the MDA’s 6,200+ members. Distributed globally through the searchable ADA Commons publishing platform, it is the primary channel for news, clinical insights, and professional resources for Michigan dentists.

June Issue Highlights:

• Cover Feature: An in-depth report on the MDA’s advocacy efforts beyond insurance reimbursement, highlighting recent legislative wins and member services that support practice profitability and success.
• Workforce Well-being: A special feature on the stages of stress and burnout, with strategies and resources to support mental health and resilience.
• Compliance Update: …

Dentistry And The Law: Can I Use Patient Information To Respond To Internet Criticism?, Daniel Schulte J.D.

The Journal of the Michigan Dental Association

This legal guidance addresses dentists' inability to respond to negative online reviews using patient information. The article explains that HIPAA and Michigan's Dentist-Patient Privilege Statute prohibit healthcare professionals from disclosing patient information without authorization, even when defending against false or defamatory online posts. Unlike patients who can freely share information about their treatment, dentists face significant legal restrictions. The author notes that legal recourse is often difficult due to challenges in proving poster identity, distinguishing factual statements from opinions, and demonstrating specific damages. The recommended approach is to avoid responding to negative posts and instead focus on reputation management through …

From Tarmac To Timetable: A Data-Driven Study Of Airline Delay Performance In Nigeria, Kelechi V. Iwuagwu

Dissertations, Theses, and Capstone Projects

This capstone project investigates the patterns, causes, and impacts of flight delays in the Nigerian aviation sector from January 2024 to January 2025. Utilizing a dataset containing flight details—including scheduled and actual departure/arrival times, routes, and airline information—the study employs advanced data analytics and visualization techniques to uncover critical insights. The research highlights discrepancies between scheduled and actual flight performance, identifies delay patterns across airlines and timeframes, and explores the ripple effects of delays on subsequent flights.

Furthermore, Nigerian passengers frequently express frustrations over flight delays, cancellations, and poor communication from airlines, yet no publicly available data systematically documents these …

Paradoxical Leadership As Facilitator In The Idea Journey: The Role Of Regulatory Focus, Irene E. De Pater, Shenghui Wang, Ming Yi, Eric F. Rietzschel

Research outputs 2022 to 2026

Drawing upon theory and research on innovation, conservation of resources, and paradoxical leadership, we examine relationships between three stages of the innovative process (i.e., idea generation, idea dissemination, and idea implementation) and the role of paradoxical leadership as a facilitator of the transitions between these stages. In addition, we examine the motivational mechanisms (promotion and prevention focus) that can explain the relevance of paradoxical leadership in the innovative process. Results of a four-wave study show that paradoxical leadership, through employee promotion focus, strengthens the relationship between idea generation and idea dissemination, whereas paradoxical leadership, through employee prevention focus, strengthens the …

What Constitutes A Theoretical Contribution, Noel Scott

Research outputs 2022 to 2026

No abstract provided.

Top Management Green Commitment And Employee In-Role Green Performance: An Emerging Economy Study, Hung Trong Hoang, Nhat Tan Pham, Pi Shen Seet, Janice Jones, Nga Thi Thuy Ho

Research outputs 2022 to 2026

This study examines how and when top management green commitment influences in-role employee green performance, by investigating the mediating role of employee green passion and employee green commitment, and the moderating role of adverse working conditions. Based on a two-wave survey of 397 hotel employees in an emerging economy, Vietnam, the results show that top management green commitment, directly and indirectly, influences in-role employee green performance through employee green passion and employee green commitment. Additionally, the indirect effect of management green commitment on employee in-role green performance through employee green commitment has a stronger effect than through employees’ green passion. …

Specialization Or Diversification? Creators’ Strategies On User-Generated Content Platforms, Ziwei Ye

Theses and Dissertations in Business Administration

Recent advancements in digital platforms have reshaped content creation and distribution. User-generated content (UGC), created and shared by internet users, is transforming entertainment, communication, and information sharing. The rise of UGC has fueled the growth of the "creator economy"—an ecosystem of creators, users, and advertisers facilitated by platforms such as YouTube and TikTok. While prior research has primarily explored how UGC platforms incentivize content quantity and quality, this study advances the literature by examining how creators' content strategies influence consumer attention and how platform mechanisms shape this relationship, offering new insights into the interplay between creator behavior and platform design. …

The Risk Of Marginal Inclusion In The Fortune 500: A Quasi-Replication Of Lewis & Carlos (2023), W. Chad Carlos, Yasir Dewan, Ben W. Lewis, Brian P. Reschke, S. Isaac St. Clair

Faculty Publications

Conventional wisdom suggests that being included in an exclusive ranking leads to positive external evaluations. However, Lewis and Carlos (2023) found that firms situated near the threshold for inclusion on the 100 Best Corporate Citizen ranking were devalued by investors. To assess the generalizability of this surprising finding, we quasi-replicate and extend this finding by applying the same regression discontinuity design to the Fortune 500 ranking. We find corroborating evidence: firms near the bottom of the Fortune 500 receive lower external evaluations, not only from investors but also from industry peers. Our findings therefore quasi-replicate and extend Lewis and Carlos’ …

Building A Sustainable System: Reimagining Nonprofit Leadership Through Critical And Creative Thinking, Darius Tafadzwa Shenje Peyton

Critical and Creative Thinking Capstones Collection

This synthesis introduces the Critical and Creative Thinking Leadership Toolbox (CCTLT), a practitioner-oriented framework designed to support nonprofit leaders navigating staff engagement, organizational complexity, and long-term sustainability. Drawing on lived experience, scholarly literature, and graduate coursework in the Critical and Creative Thinking (CCT) program, the project challenges traditional leadership models that treat employee buy-in as a binary status or compliance metric. Instead, it reframes buy-in as a dynamic spectrum shaped by trust, clarity, psychological safety, and reciprocal accountability. The work critiques unsustainable leadership practices common in mission-driven organizations and offers an actionable alternative grounded in reflection, systems awareness, and dialogic …

Becoming A Bridge Of Collaboration: How Being Supports Doing Within The Help Model Of Leadership, Andrea Burgess

Critical and Creative Thinking Capstones Collection

This synthesis project introduces the HELP Model—Humility, Emotional Intelligence, Leadership Service, and Psychological Safety—as a developmental framework for sustainable leadership rooted in character formation and relational trust. It asserts that credible and effective leadership begins with inner orientation before it can be embodied as consistent, ethical action in the world. Through integration of leadership theory, developmental psychology, and theology, the project critiques conventional, strategy-driven paradigms of organizational well-being. HELP extends Robert Kegan’s framework to include relational and spiritual dimensions of the leader’s individual growth as necessary conditions for fostering organizational collaboration. Drawing on reflective inquiry and practice-based insight, the project …

Talent Management Practices In Manufacturing Companies In Poland, The United States, Germany And Japan – A Comparative Analysis, Adam Samborski

European Management Studies

Purpose: The research objective is to determine whether there are distinctions in the assessment of talent management (TM) practices between companies from Poland (PL), the United States (US), Germany (DE) and Japan (JP), and then to identify homogeneous groups. TM practices were defined as developing talent-oriented attitudes among managers (ITM), building a culture of high performance in the company (BH-PC) and retaining the best employees in the workplace (RT).

Design/methodology/approach: Information on the assessment of TM practices was obtained from the ‘World Management Survey – Manufacturing’ (WMS) database. The studies used the Kruskal-Wallis test (KWt) and the Multiple …

European Management Studies 2025, Vol. 23, No. 1

European Management Studies

European Management Studies 2025, vol. 23, no. 1

Jeepney Modernization Program: Agencies And Constraints Of Informal Transport Sector In Cebu City, Philippines, Katrina Lerma A. Rapada, Herald Shalom R. Vallente, Giena Marie U. Canoy

Journal of Global Awareness

In the quest to provide a better public transportation system in the Philippines, the government has implemented Department Order 2017-011, the major basis for the Public Utility Vehicle Modernization Program, which requires single jeepney operators to join transport cooperatives and limits jeepneys not older than 15 years to operate. However, up to the present, this policy initiative has yet to improve Cebu City's public transport system significantly, and it has already created various forms of exclusion. Anchored on Mayer’s (2014) theory on the problems of collective action and Mosca’s (1939) elite theory, this study assesses the collective agencies of jeepney …

Digital Transformation In Indonesia Healthcare Systems Towards Intelligent Accountability: A Critical Discourse Analysis, Ghina Fitri Ariesta Susilo

Journal of Global Awareness

This research studied the digital transformation implemented in the Ministry of Health in Indonesia. It happened after the COVID-19 outbreak forced the government to act more rapidly to provide real-time information. To date, the digital transformation initiative in the Ministry of Health Indonesia aims to reach more intelligent accountability by establishing a Digital Transformation Office (DTO). This study used critical discourse analysis to study how the discourse of technology became a government tool, particularly using social media accounts created by DTO. The result shows that DTO’s work and progress since its establishment from the perspective of social media discourse aim …

The Impact Of Transformational Leadership In Job Quality In Manufacturing Sector: A Mediating Role Of Job Attitude, Joel Mark Rodriguez, John Jarold M. Flores, Lourdes Q. Palallos

Journal of Global Awareness

This research explores the impact of transformational leadership on the attitude and quality of jobs in the manufacturing sector, increasing understanding of employee performance and organizational outcomes due to the gap found in the explanation of how the inputs of leadership translate into the outcomes of organizations. The present study found a weakness in the few studies relating transformational leadership to job quality, especially within the manufacturing setting. The objective of the present study was to examine the relationship of transformational leadership with job attitude and job quality while exploring if the relation between transformational leadership and job quality is …

Notes From The Editor, Jay Nathan

Journal of Global Awareness

No abstract provided.

Letter From The Editor, Jay Nathan

Journal of Global Awareness

No abstract provided.

Operational Endings, Emotional Impacts: Ethical Considerations When Project Teams Form Attachments To Ai Collaborators, Tom Wise, Sarah M. Dyson, Stephen Onu, John Clark, Joseph Zagerman, Jennifer Williams

Beyond the Project Horizon: Journal of the Center for Project Management Innovation

The project investigated responses to an AI displaying emotional qualities, such as fear, through a mixed-methods approach. Participants were randomly assigned to one of two scenarios—one featuring an AI coworker and the other a human coworker and evaluated for emotional attachment and loss. Results revealed that professionals exhibited significant emotional responses to the potential "termination" of an AI team member. Qualitative analysis identified eight themes, including emotional responses and termination. Findings suggest that emotionally expressive AI activates psychological processes akin to human relationships, with implications for AI design, workplace dynamics, and ethical considerations surrounding AI termination.

Who Should Take Responsibility For Artificial Intelligence Actions And Outcomes? Perception Of Auditors As Users Of Ai Systems, Hanh Hoang Le

Doctoral Dissertations

As artificial intelligence (AI) systems become increasingly embedded in auditing processes, questions arise regarding how professional auditors perceive and allocate responsibility for AI-assisted decisions. This study investigates the effects of AI explainability and auditors’ perceived autonomy on perceived responsibility in the context of audit decision-making. Drawing on theories of moral responsibility and professional judgment, the study employs a 2x2 experimental design using hypothetical audit scenarios to manipulate levels of AI explainability and auditors’ autonomy. Hierarchical regression analysis reveals that perceived autonomy statistically significantly increases auditors’ perception of responsibility for AI-assisted decisionmaking, whereas AI explainability is not a significant predictor. Additionally, …

Steve Beard ’98 Named To Time100 Health List, James Owsley Boyd

Keep Up With the Latest News from the Law School (blog)

One of the world’s most influential leaders in the health ecosystem never thought he’d make it to college, let alone to the C-Suite of a major corporation helping diversify the American health care workforce. But Steve Beard isn’t your average CEO.

Raised on the south side of Chicago, Beard just assumed he was destined for a blue collar career after high school. But a guidance counselor, seeing something in Beard that he didn’t see in himself, urged him to apply to college. Four years later Beard was a graduate of the University of Illinois. A brief stint in banking led …

Exploring A Holistic Conceptualization Of Destructive Leadership: Perspectives From The Lived Experiences Of Latino Law Enforcement Command Staff Officers, Carmelin Rivera

Dissertations

Recently, there has been an increased interest in destructive leadership or what is characterized as the dark side of leadership. There is, in fact, no consensus in the literature about the definition of destructive leadership, and this murkiness has led to two somewhat different approaches to understanding this phenomenon: 1) a leader-centric approach that emphasizes the bad behaviors and traits of so-called toxic leaders and 2) a much broader, holistic approach, often discussed as the toxic triangle (Padilla et al., 2007), that focuses on how destructive leadership is co-created by a toxic system of bad leaders and susceptible followers …

From Answering Questions To Replacing Staff: Analyzing The Effect And Possibilities Of Artificial Intelligence On The Structure Of Organizations, Caleb J. Cissna

Honors Projects

Over the last several years artificial intelligence has risen in commonality, availability, knowledge and usage across multiple industries, including business firms and organizations. Terming the multitude of tasks that are completed by these machines “artificial intelligence” is somewhat dismissive – the broadness of the tasks is unmatched by most any other innovation within the 21^st century. The widespread nature of artificial intelligence today have advanced many organizations, with many using the technology to create competitive advantage for themselves in certain industries, while others have seen it level the competitive field between firms in a given industry. Following this research …

Risky Business For The Almighty Roi: Alternative Assets In Higher Education Endowments, Clayton Ellis

Education Policy and Leadership Theses and Dissertations

Higher education institutions (HEI) are heavily reliant on alternative revenue streams to mitigate rising operational costs. One alternative revenue source is the endowment, an aggegation of assets invested to support the institutional objectives of an HEI through generated income. Before the 21^st century, institutions have typically sought after more conservative investment strategies via traditional asset classes like bonds and equities. The growing financial obligations to educate students has led endowment managers to make a shift in their investment strategies towards alternative assets classes – private equity, venture capital, secondaries – in order to gain advantage in generating alpha (α) …

First Annual Advances In Business Education Conference 2025 Proceedings, Kelsey Metz, Joshua Ray

Advances in Business Education (ABE) Conference Proceedings

Conference Overview: The First Annual Advances in Business Education (ABE) Conference was held on May 16, 2025, at Lincoln Memorial University in Harrogate, Tennessee. Hosted by the LMU School of Business, the ABE Conference was established to promote teaching excellence through innovation and collaboration in business education. With a focus on fostering meaningful dialogue among educators, researchers, and students, the conference welcomed participants from across disciplines and institutions. The event was structured around three key tracks:

Pedagogy & Teaching Excellence: Showcasing innovative teaching methods and strategies for enhancing student learning and engagement.

Business Research: Presenting research focused on advancing knowledge …

Creating A Regenerative Organizational Culture, Sukanya Nagfernandes, Jennifer Mowery

Beyond the Project Horizon: Journal of the Center for Project Management Innovation

Abstract

The review article aims to explore the concept of creating a regenerative organizational culture through the application of transformational practices. The study investigates the potential benefits of integrating regenerative practices within an organization's cultural framework to foster adaptability, innovation, and sustainability. By examining the literature on regenerative culture and digital transformation, this study provides an overview of the key components and strategies necessary for building a regenerative organizational culture in the digital era and proposes an innovative approach to predicting regenerative cultural practices required within stages of a project’s life cycle.

Organizational culture works as a lifeline. It is …

Leading Like Jesus In Organizations: Assessing The Practices Of Servant Leadership, Keenan A. Siegal

M.S. in Leadership

This project explores the concept of servant leadership through examining biblical accounts of Jesus Christ’s life and teachings. This project highlights how Jesus exemplified key principles of servant leadership, including humility, empathy, self-sacrifice, and a deep commitment to serving others before himself. The project contrasts Jesus’ leadership style with modern leadership models and discusses its relevance in today’s professional settings. Overall, it aims to explore a transformational approach to leadership in which it that prioritizes compassion, integrity, and the empowerment of others over meeting the needs of the business or serving yourself as a leader.

Colaboración Interdisciplinaria: Tablero De Control Para Una Institución Politécnica R01 En Los Ee. Uu. [Libro], Cristo Leon Ph.D., Victor Hugo Guzmán Zarate Ph.D.

STEM for Success Showcase

Introducción
En el ámbito académico, la colaboración interdisciplinaria emerge como un imperativo estratégico y un desafío multifacético. Este estudio tiene un enfoque eminentemente práctico y busca diseñar y aplicar una herramienta específica —un tablero de control interactivo— para facilitar y mejorar la colaboración interdisciplinaria en un entorno académico real. La complejidad inherente a este desafío se refleja tanto en el dinamismo del ambiente investigativo como en la falta de definiciones operacionales cohesivas que faciliten la evaluación y visualización de la colaboración interdisciplinaria. Para abordar estos desafíos, el presente estudio se llevó a cabo en la Facultad de Ciencias y Artes …