Business Administration, Management, and Operations | Open Access Articles

Identifying, Understanding, And Resolving Legal And Operational Issues In Outsourcing--Bharat Vagadia's Outsourcing To India: A Legal Handbook, Ilmr Editors

Brigham Young University International Law & Management Review

No abstract provided.

Presentation: Project Valuation Using Real Options: A Practitioner's Guide, Dimitrios V. Siskos

Publications

Dr. Dimitrios was Guest Speaker in the Master's degree class “Logistics” taught by Professor Dr. Dimitrios Emiris. The presentation was based on the book "Project Valuation Using Real Options" by Dr. Prasad Kodukula and Chandra Papudesu.

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The Consumer Choice Of E-Channels As A Purchasing Avenue: An Investigation Of The Communicative Aspects Of Information Qualtiy , Jaejoo Lim

All Dissertations

A conspicuous paradox is evident in the statistics concerning purchases over the internet. While a majority of the US population uses the internet to seek product information for purchasing decisions, less than two percent of actual retail sales occur on the Internet. To explain this small ratio of e-channel choice for purchase, a comprehensive model that extends DeLone and McLean's (2004) e-commerce success model was developed. The model centers on the importance of perceived information quality and its relationship to e-channel choice as a purchasing channel. Using the overarching theoretical frame of motivation, two questions were examined: (a) what influences …

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2007-12-06, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

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2007-12-06 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes for December 6, 2007.

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An Examination Of Variables Influencing Undergraduate Hospitality Management Majors' Moral Reasoning, Tamantha L. Brooks

All-Inclusive List of Electronic Theses and Dissertations

Identifying factors that facilitate moral reasoning among hospitality management majors are important since it provides insight into their capacity for ethical decision making. This study examines if the variables of age, education level, gender, ethics coursework, or supervisory experience influence hospitality majors' moral reasoning. Participants (n=449) included students taking required hospitality management courses from five Midwestern universities in the United States. The Defining Issues Test II (DIT2) instrument and a demographic supplement were used to collect data. Results showed that there was no correlation between age and moral reasoning; the level of education did not influence moral reasoning; moral reasoning …

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Management By Interruptions (Mbi): Mini Not Micro Management, Andrew Sikula Sr., John Sikula

Management Faculty Research

Do you want to affirmatively continue your and Tom Peters's Search for Excellence? Then practice MBI. A corollary to Ken Blanchard's idea of the One Minute Manager is the concept of Management by Interruptions (MBI). Although we do not want to overly manage the details of work, usually called micro management, we are often called upon as leaders and managers to supply frequent small segments of data and information. Mini management is good; micro management is not.

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What Makes For Effective Labor Representation On Pension Boards?, Johanna Weststar, Anil Verma

Management and Organizational Studies Publications

This article examines the efficacy of labor representation on pension boards. Using existing literature and interviews with labor trustees, this article develops a model where a more formal approach to recruitment and selection, skill acquisition, and accountability is hypothesized to aid labor trustees in achieving effective integration and representation on pension boards. Data indicate that labor trustees are placed in a challenging environment with insufficient support from their union, other trustees, or the board. These findings have important implications for the selection, training, and integration of labor trustees and the success of a labor agenda on pension issues.

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Auditing Management Assertions: The Impact Of Sas No. 106, Deborah S. Archambeault

Accounting Faculty Publications

The Auditing Standards Board (ASB) of the AICPA recently issued eight new statements on auditing standards (SASs), which are effective for audits of financial statement periods beginning on or after Dec. 15, 2006. Included within this new set of audit standards is SAS No. 106: Audit Evidence, which provides guidance on the use of management assertions in obtaining audit evidence.

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The Mental Universe Of Success, Radhashyam Giridharadas

Student Scholarship

Adaptive, transformative changes are not just a luxury for the chosen few but a vital necessity for all organizations. The brutality of market forces, the ephemeral qualities of customer needs, the revolutionary powers of technology and the ravages caused by the passage of time make the need to constantly adapt and renew competitive advantages an undeniable high priority for organizations. Most adaptive changes begin with learning. That learning often inspires a new vision and mindset, and the actions that ensue could result in new cultures, skills, systems and processes. We have collectively referred to all these elements as the mental …

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Top Salespeople Don't Sell: Managing Frame Incongruence Through Network Partitioning, Stuart R. Strolin

Student Scholarship

Buying decisions surrounding complex, transformational software are not made by individuals but instead by buying teams. Existing research on sales behavior and salesperson traits focuses on one-to-one selling and gives little insight into the training and selection required of a successful sales force. This paper describes the selling style and personal traits of twelve successful salespeople engaged in complex computer software sales to buying teams. What do successful salespeople do and what is it about him/her that distinguishes the most successful? Technology Frames of Reference and Actor Network Theory were used to interpret the methods used in successfully selling to …

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What Are They Thinking About R&D? A Strategic Core Competence, Or An Operational Business Decision?, Beth Fitz Gibbon

Student Scholarship

Semi-structured interviews were conducted with nineteen senior North American business practitioners in multinational corporations to understand their experiences with strategic planning and resource allocation for R&D. In particular, we sought to elicit insight about where planning and allocation overlap, and how they are executed today, vs. five to ten years ago. Findings indicate the outsourcing of R&D is rapidly increasing. R&D is becoming an operational business function as opposed to an internal investment in key knowledge for future firm sustainability. R&D also appears to no longer be a major focus of the strategic planning effort at the highest management levels. …

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Sensemaking And Meaning-Arbitrage In Loosely-Coupled Healthcare Organizations, Sridhar Belavadi Seshadri

Student Scholarship

Academic Medical Centers (AMC), despite their research and educational prowess, are in a financial crisis. Increasing costs, stiffer competition, and anticipated tightening of budgets have created new levels of urgency among medical school deans and hospital CEOs to increase the efficiency of the clinical enterprise. This study models an AMC as a loosely coupled system and examines why interdisciplinary teams—comprising administrators, physicians, and nurses—struggle to successfully reengineer healthcare processes. Semi- structured interviews in an U.S. AMC were the basis for the development of a grounded theory framework. The findings suggest that: (a) the ambivalent culture of an AMC alternately supports …

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Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe

Student Scholarship

A qualitative study of eleven male and eleven female directors was undertaken to investigate gender differences relating to championing tough issues at the board. This study demonstrated that men and women at the board share common mechanisms in the championing process. Correspondingly, they also evidenced notable differences. A championing model is presented to examine the gendered differences of the "tough issues" championing process. The model incorporates (1) the preconditions to championing, (2) the board environment that impacts the choice to champion (3) the influencing factors that impact the engagement process (4) the engagement style of the champions and (5) the …

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Identifying Synonymous Terms In Preparation For Technology Mining, Cherie C. Trumbach

Management Faculty Publications

In this research, the development of a `concept-clumping algorithm' designed to improve the clustering of technical concepts is demonstrated . The algorithm developed first identifies a list of technically relevant noun phrases from a cleaned extracted list and then applies a rule-based algorithm for identifying synonymous terms based on shared words in each term. An assessment of the algorithm found that the algorithm has an 89—91% precision rate, was successful in moving technically important terms higher in the term frequency list, and improved the technical specificity of term clusters.

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What Influences Moral Choice Among College Student Athletes, Mary-Beth A. Cooper

Student Scholarship

Sixteen intercollegiate athletes, eight male and eight female basketball players representing both Division I and Division III institutions, were interviewed to understand what influences college student athletes when making moral choices. The study focused on how student athletes define moral choice and what social referent groups impact them. The effects of gender and NCAA Division level were also investigated. Fear of consequences, influence of individuals occupying key leadership positions on the team, and the role of upper class students were revealed to impact moral choice.

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Discovery: An Incremental Revolution, Rebecca Minnillo

Student Scholarship

Theorists such as Simon (1973), Popper (1959) and Kuhn (1962) have commented on the tendency to view scientific discovery as a "revolution" with a focus on an end result. In history, we "date" scientific discoveries as if they were events instead of the final outcome of a lengthy experimentation process. But, as Kuhn (1962:7) observed nearly a half-century ago, scientific revolution is, in fact, a "process rarely completed by a single man and never overnight". Rather, discovery most often occurs as a result of collaboration and interaction between researchers over protracted periods of time. Surprisingly, there is a paucity of …

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Pruning The Garden Of Successors: Daughters, Sons, And Succession In Family Businesses, Kathyann Kessler Overbeke

Student Scholarship

This paper describes selection processes of successors in family businesses with respect to daughters of family business owners. Statistics reveal a paucity of daughters in the ranks of successors. Understanding of this issue might identify beliefs and practices within business owning families that may contribute to the success or failure of transitioning from one generation to the next. A conceptual model was developed based on the decision making process described by The Theory of Planned Behavior (Ajzen, 1985). A qualitative approach was used to investigate this phenomenon allowing for feelings, stories, and reflective thought to emerge and provide insights into …

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Returning To Stay?: Young Adult Commitment In Chinese Protestant Churches In The United States, Cecilia C. Chan

Student Scholarship

Many Chinese Protestant churches in North America have noted a severe membership reduction due to the exiting of second generation Asian Americans, i.e. American-Raised Chinese (ARC) and American-Born Chinese (ABC). This research investigates why 22- to 35-year-old young adults return or do not return to Chinese churches after a hiatus usually caused by relocation to attend college. The purpose of the study is to examine motives of these young adults, to examine the nature and extent of their commitment and loyalty to the church and to consider how acculturation and cultural conflicts influence retention decisions. Our findings may allow church …

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Sales Opportunity Crafting: Explaining How Salespeople Craft Value Propositions In Business-To-Business Selling, Ganesh Kumar

Student Scholarship

This paper examines the spontaneous, situational, adaptive capabilities in successful business-to-business salespeople. Salespeople craft appropriate sales value propositions that resonate with buyers to achieve a sale. Findings indicate sales value propositions occur in four distinct patterns, as a combination of a salespeople’s choice in emphasizing the value of their relationship and/or the solution itself. This paper combines contingency selling approaches with job crafting to suggest a new construct—“sales opportunity crafting (SOC)”—to explain how salespeople frame a sales opportunity and then decide on a sales value positioning response. The suggested model highlights the role of antecedents— such as influence over customers’ …

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Appreciative Inquiry-Based Intervention: A Network View Of Organizational Renewal, Thomas H. Carlson

Student Scholarship

This paper describes the design, conduct and outcomes of an Appreciative Inquiry-based intervention. The subject group was a newly formed unit of a health care organization. The unit was formed by merging elements of two preexisting groups, and was guided by inexperienced managers. Previous interaction between those groups had been characterized by distrust and competition. Appreciative Inquiry provided the foundation for the intervention. Members of the unit galvanized around identified strengths, shared values and beliefs, shared perspectives, and a positive vision of their future; the normative-relational aspect of the intervention. On that foundation, members of the unit developed generative skills …

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Betting On Catastrophe: The Private Sector And Anti-Terrorism Spending For Physical Security, James K. Hayes

Student Scholarship

The cost of protecting U.S. private sector critical infrastructure assets is estimated at $10 billion per year. This qualitative research examined the incentives and obstacles for the willing expenditure on terrorism protection by American business, revealing that the implementation of security measures beyond the private sector's day-to-day operational risks have characteristics similar to the private provision of a public good. Notions of moral hazard created by government actions in response to catastrophic events can have an effect that is at odds with encouraging greater private spending in this area. This paper may have important implications for policy-makers looking to address …

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A Qualitative Examination Of The Antecedents And Consequences Of Accreditation Of Nonprofit Organizations, Lise Anne D. Slatten

Student Scholarship

Several nonprofit umbrella associations have implemented assessment and certification programs intending to produce institutional improvement for member organizations. An analysis of semi-structured interviews guided by institutional theory, reveals factors that differentiate among organizations that chose to participate in one such program (the Louisiana Standards for Excellence organizational assessment) and those that did not. Drawing on organizational learning and accountability literatures, the research investigates the antecedents and consequences of accreditation in nonprofits. Results indicate that, integrity-enhancement, continuous improvement and financial motives drive the decision to seek accreditation, and outcomes of remediation-oriented process improvement initiatives were contingent upon staff commitment.

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Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe

Student Scholarship

A qualitative study of eleven male and eleven female directors was undertaken to investigate gender differences relating to championing tough issues at the board. This study demonstrated that men and women at the board share common mechanisms in the championing process. Correspondingly, they also evidenced notable differences. A championing model is presented to examine the gendered differences of the "tough issues" championing process. The model incorporates (1) the preconditions to championing, (2) the board environment that impacts the choice to champion (3) the influencing factors that impact the engagement process (4) the engagement style of the champions and (5) the …

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National Standards And Role Advancement In U.S. Community Foundations, Michael Wolfe

Student Scholarship

Community foundations administer over $44 billion and distribute $3.6 billion annually to improve quality of life throughout America. The Council on Foundations, a nationwide membership association of grantmaking organizations of all types, developed rigorous, but voluntary, "National Standards for U.S. Community Foundations" in 2000. In light of increased public scrutiny of charitable organizations, standards were developed to define and distinguish community foundations from other philanthropic vehicles and to aid them in establishing legal, ethical and effective operational practices that demonstrate transparency and financial responsibility. In addition, the Standards were conceived to promote self-regulation in a manner viewed positively by policy …

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Technology And Social Anxieties, Attitudes And Behavioral Intentions Of Singaporeans Towards Using Self-Service Technology (Sst), Mukesh Kumar

UNLV Theses, Dissertations, Professional Papers, and Capstones

The interactions between customers and service organizations, known as service encounters, have generally been between front-liner and consumers. Gradually however, these encounters are changing with the introduction of self-service facilities that are quickly replacing service staff. The use of self-service technology has seen an incredible amount of growth globally over the last few years. Self-service technologies are currently being used in more diverse ways for new services than once thought possible. The expenditure on self-service kiosks is expected to rise by 88% and the dollar value of transactions taking place through self-service technology should exceed 1.3 trillion by 2007 (Avery, …

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Expatriate Training For The Hotel And Gaming Workforce: Don't Leave Home Without It, Chien Chien Serene Lim

UNLV Theses, Dissertations, Professional Papers, and Capstones

Globalization is fast becoming the new trend of the hospitality industry. It remains as a highly complex and controversial concept that is not a new phenomenon. Researchers have suggested that globalization is likely an irreversible forceful process that will change the face of businesses (Mrak, 2000). In the recent Global Relocation Trends Survey conducted annually by GMAC Global Relocation Services (2007), it was reported that more than two-thirds (69%) of the multinational corporations surveyed reported an increase to the number of international assignments. This is the highest percentage that was ever reported, with more companies (65%) indicating their intent in …

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Managing Halal Quality In Food Service Industry, Siew Fun Vivienne Soong

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Muslim world population survey conducted in 2005 found that Islam is the fastest growing religion on earth, both through birth and adoption. There were 2 billion Muslims scatted around 148 countries and the figures are rising each day. It is estimated that by 2010, the Muslim population will exceed 3 billion (Evans, 2005). The recorded growth rate for Muslim population is as follows: the Europe Muslim population of around 25 million increased at a rate of 140% over the past 10 years, America’s by 25%, Australia’s by 250% and Asia’s increased by 12% over the same period. The healthy …

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2007-11-15 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes for November 15, 2007.

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From Workout To Winning, Bridget Lyons, Robert Hardy

WCBT Faculty Publications

Over the past three years, executives at General Electric (GE) have taught administrators at Sacred Heart University, located in Fairfield, CT, how to use the workout technique to identify and improve inefficient institutional processes and practices. This article will explain how Sacred Heart implemented the workout process, with a particular emphasis on factors contributing to successful workouts and the issues nonprofits encounter. GE has credited the workout with both improving processes and empowering the workforce. The workout, which has led to accelerated change and enhanced Six Sigma efforts, begins with identifying a problem. Many at GE note that the workout …

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Full-Text Articles in Business Administration, Management, and Operations

Identifying, Understanding, And Resolving Legal And Operational Issues In Outsourcing--Bharat Vagadia's Outsourcing To India: A Legal Handbook, Ilmr Editors

Brigham Young University International Law & Management Review

Presentation: Project Valuation Using Real Options: A Practitioner's Guide, Dimitrios V. Siskos

Publications

The Consumer Choice Of E-Channels As A Purchasing Avenue: An Investigation Of The Communicative Aspects Of Information Qualtiy , Jaejoo Lim

All Dissertations

2007-12-06, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

2007-12-06 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

An Examination Of Variables Influencing Undergraduate Hospitality Management Majors' Moral Reasoning, Tamantha L. Brooks

All-Inclusive List of Electronic Theses and Dissertations

Management By Interruptions (Mbi): Mini Not Micro Management, Andrew Sikula Sr., John Sikula

Management Faculty Research

What Makes For Effective Labor Representation On Pension Boards?, Johanna Weststar, Anil Verma

Management and Organizational Studies Publications

Auditing Management Assertions: The Impact Of Sas No. 106, Deborah S. Archambeault

Accounting Faculty Publications

The Mental Universe Of Success, Radhashyam Giridharadas

Student Scholarship

Top Salespeople Don't Sell: Managing Frame Incongruence Through Network Partitioning, Stuart R. Strolin

Student Scholarship

What Are They Thinking About R&D? A Strategic Core Competence, Or An Operational Business Decision?, Beth Fitz Gibbon

Student Scholarship

Sensemaking And Meaning-Arbitrage In Loosely-Coupled Healthcare Organizations, Sridhar Belavadi Seshadri

Student Scholarship

Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe

Student Scholarship

Identifying Synonymous Terms In Preparation For Technology Mining, Cherie C. Trumbach

Management Faculty Publications

What Influences Moral Choice Among College Student Athletes, Mary-Beth A. Cooper

Student Scholarship

Discovery: An Incremental Revolution, Rebecca Minnillo

Student Scholarship

Pruning The Garden Of Successors: Daughters, Sons, And Succession In Family Businesses, Kathyann Kessler Overbeke

Student Scholarship

Returning To Stay?: Young Adult Commitment In Chinese Protestant Churches In The United States, Cecilia C. Chan

Student Scholarship

Sales Opportunity Crafting: Explaining How Salespeople Craft Value Propositions In Business-To-Business Selling, Ganesh Kumar

Student Scholarship

Appreciative Inquiry-Based Intervention: A Network View Of Organizational Renewal, Thomas H. Carlson

Student Scholarship

Betting On Catastrophe: The Private Sector And Anti-Terrorism Spending For Physical Security, James K. Hayes

Student Scholarship

A Qualitative Examination Of The Antecedents And Consequences Of Accreditation Of Nonprofit Organizations, Lise Anne D. Slatten

Student Scholarship

Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe

Student Scholarship

National Standards And Role Advancement In U.S. Community Foundations, Michael Wolfe

Student Scholarship

Technology And Social Anxieties, Attitudes And Behavioral Intentions Of Singaporeans Towards Using Self-Service Technology (Sst), Mukesh Kumar

UNLV Theses, Dissertations, Professional Papers, and Capstones

Expatriate Training For The Hotel And Gaming Workforce: Don't Leave Home Without It, Chien Chien Serene Lim

UNLV Theses, Dissertations, Professional Papers, and Capstones

Managing Halal Quality In Food Service Industry, Siew Fun Vivienne Soong

UNLV Theses, Dissertations, Professional Papers, and Capstones

2007-11-15 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

From Workout To Winning, Bridget Lyons, Robert Hardy

WCBT Faculty Publications