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Full-Text Articles in Business Administration, Management, and Operations

Top Management Team (Tmt) Demographic Characteristics, Remuneration And Esg Performance In China, Liu Huajie Apr 2026

Top Management Team (Tmt) Demographic Characteristics, Remuneration And Esg Performance In China, Liu Huajie

Student Works (2020-2029)

Environmental, Social, and Governance (ESG) performance has emerged as more prominent in the contemporary business environment, serving as a non-financial key performance indicator besides classical financial indicators. Among the factors influencing ESG performance, the top management team (TMT) demographic characteristics have become an important determinant. Drawing on Upper Echelons Theory (UET), this study explores how the demographic characteristics of the top management team, specifically diversity in gender, age, and functional background, as well as the degree of professionalism indicated by the level of educational background influence firm ESG performance. Furthermore, it examines the moderating effect of TMT remuneration on these …


Digital Technology Adoption And Esg Performance In Malaysia: The Role Of Board And Top Management Team, Qin Yue Feb 2026

Digital Technology Adoption And Esg Performance In Malaysia: The Role Of Board And Top Management Team, Qin Yue

Student Works (2020-2029)

Against the backdrop of advancing global sustainable development, corporate environmental, social, and governance (ESG) performance has become a key indicator of firms’ long-term sustainability and value creation. As digital transformation accelerates, leveraging digital technologies to enhance ESG performance has become a critical issue for both academia and practice. Integrating Information Asymmetry Theory and Resource Dependence Theory, this study establishes an analytical framework and empirically examines the impact of digital technology adoption on corporate ESG performance. Using a sample of non-technology listed firms in Malaysia from 2018 to 2023, this research employs a fixed-effects model. The study also investigates the moderating …


The Antecedents And Consequences Of Electronic Invoice In China From A Tax Perspective, Qi Yu Lan Jan 2021

The Antecedents And Consequences Of Electronic Invoice In China From A Tax Perspective, Qi Yu Lan

Student Works (2020-2029)

The purpose of this study is to examine the factors that affect the adoption of electronic invoice and in return the consequences of these factors on tax compliance process efficiency of companies in China. A questionnaire survey was distributed to 276 users who adopted electronic invoice and partial least squares regression was used to analyze the data. This study found that perceived benefits and trust in e-government had a positive influence on the adoption of electronic invoice. Furthermore, we also found that the adoption of electronic invoice have a positive impact on the efficiency of the tax compliance process. Moreover, …


The Moderating Roles Of Ownership Concentration And Foreign Ownership On Enterprise Risk Management And Firm Performance, Zhang Lan Jun Jan 2021

The Moderating Roles Of Ownership Concentration And Foreign Ownership On Enterprise Risk Management And Firm Performance, Zhang Lan Jun

Student Works (2020-2029)

This study examines the relationship between enterprise risk management, firm performance, and the moderating role of ownership concentration and foreign ownership on the relationship between enterprise risk management and enterprise performance. The study uses 6015 listed firms in the Shanghai Stock Exchange (SSE) and the Shenzhen Stock Exchange (SZSE) from 2016 to 2018. The results indicate that enterprise risk management significantly influences both short-term and long-term firm performance based on multiple regression and panel data analysis. The study also found that ownership concentration positively moderates the relationship between enterprise risk management and both short-term and long-term firm performance. However, foreign …


Sustainability Balanced Scorecard Architecture And Environmental Investment Decision Making: The Mediating And Moderating Effects Of Knowledge And Risk Indicators, Suaad Jassem Dec 2020

Sustainability Balanced Scorecard Architecture And Environmental Investment Decision Making: The Mediating And Moderating Effects Of Knowledge And Risk Indicators, Suaad Jassem

Student Works (2020-2029)

According to a survey by Bain and Company, the majority of the sustainability programs undertaken by global companies fail to meet their objectives. A part of the reason for such a dilemma is possibly due to the dearth of sufficient research on how investment and performance evaluation tools such as sustainability balanced scorecards architecture impact decisions taken by managerial decision-makers. Hence, this doctoral research endeavor extends the literature on sustainability balanced scorecards (SBSC) architecture by examining how they influence decision-makers when they attempt to achieve environmental goals of their organization through evaluation of environmental investment options. An experimental research model …


Investors’ Reaction To Fund’S Performance: A Study On Fund Flow-Performance Relationship In Islamic Equity Funds - An International Evidence, Maimunah Johari Nov 2020

Investors’ Reaction To Fund’S Performance: A Study On Fund Flow-Performance Relationship In Islamic Equity Funds - An International Evidence, Maimunah Johari

Student Works (2020-2029)

For many Islamic fund investors, in particular, the Muslims, the aim of their investment is not solely for financial rewards. Spiritual merits accrued through the observance of the Islamic principles brought forth another form of satisfaction. The compulsion to any investment, which involves any prohibited elements and businesses as prescribed by Shari’ah law, becomes an unidentified persuasion. These were despite theories, which expound that Islamic investment is a unique category of ethical investment invites a myriad of issues of investment inefficiencies. Investors who choose to invest with Islamic funds are considered irrational as they are ignoring the profitability and performance …


Response To Exposure Draft On Bearer Plant: An Insight From Capture Theory, Yew Kuok Weng Oct 2020

Response To Exposure Draft On Bearer Plant: An Insight From Capture Theory, Yew Kuok Weng

Student Works (2020-2029)

Despite of steady progress in global convergence of accounting standards, certain International Accounting Standards (IAS) or International Financial Reporting Standard (IFRS) remain controversial and in need of major overhaul. IAS 41, Agriculture is one of the accounting standards for specialised industry where universal acceptance has not been gained among the stakeholders across the world. Particularly, the stakeholders connected to agricultural sector often express strong criticism towards the IAS 41, but little attention has been given to them by the international accounting standard setter. The long-waited revision of IAS 41 only took place after 14 years since the issuance of IAS …


Gender Stereotypes And Political Leadership: A Study Of Malaysian Secondary Schools, Wan Farihah Ahmad Fahmy Sep 2020

Gender Stereotypes And Political Leadership: A Study Of Malaysian Secondary Schools, Wan Farihah Ahmad Fahmy

Student Works (2020-2029)

Gender inequality continues to be a pervasive problem in both developing and developed nations. While significant progress has been made towards achieving gender equality in many aspects in the recent decades, educational attainment remains an issue in many developing economies. Worldwide, various institutional barriers also continue to prevent women from achieving their fullest political, social, and economic agency. The Malaysian narrative on gender equality in education runs counter to conventional expectations. In the last three decades, girls and women in Malaysia have made significant strides in educational attainment. However, despite this gender gap in schooling favouring females, women continue to …


Gaya Kepimpinan Dan Cabaran Pegawai Polis Wanita, Mohd Jailan Norizzati Aug 2020

Gaya Kepimpinan Dan Cabaran Pegawai Polis Wanita, Mohd Jailan Norizzati

Student Works (2020-2029)

Penyelidikan ini menggunakan pendekatan kaedah gabungan (mixed methods) yang dijalankan bertujuan untuk mengenalpasti serta mendapatkan kefahaman yang menyeluruh berkaitan amalan gaya kepimpinan wanita dalam menggalas tanggungjawab sebagai pegawai polis. Selain itu, kajian ini juga dijalankan bagi mengenalpasti cabaran yang dihadapi oleh responden sepanjang penglibatannya dalam profesion maskulin ini. Seramai 345 pegawai polis wanita Polis Diraja Malaysia (PDRM) yang terlibat dalam kajian soal selidik yang dijalankan termasuk temu bual bersama 10 responden diperingkat pegawai kanan dan pegawai rendah. Teori kajian ini memberi tumpuan kepada tiga gaya kepimpinan utama iaitu Kepimpinan Transformasi, Transaksi dan Laissez-faire. Instrumen Kepimpinan Multifaktor (MLQ) digunapakai sebagai instrumen …


Knowledge Creation Enhancement In The Royal Malaysian Navy (Rmn) Fleet, Rusland Shaftdean Lufty Jul 2020

Knowledge Creation Enhancement In The Royal Malaysian Navy (Rmn) Fleet, Rusland Shaftdean Lufty

Student Works (2020-2029)

This study aims to gauge the extent of knowledge creation processes in the Royal Malaysian Navy (RMN) fleet with the use of the SECI (socialization, externalization, combination, internalization) knowledge creation process model proposed by Nonaka and Takeuchi (1995). This is in order for the researcher to propose a knowledge creation enhancement framework to the organization. Case study method was utilized in this study and both descriptive and interpretive analyses were employed to achieve the research aims. The descriptive data were used to triangulate the interpretive data and documentation reviewed by dividing the findings in accordance to the SECI conversion process. …


The Study On The Use Of Project Success Framework Among Project Personnel, Suring Joshua Jul 2020

The Study On The Use Of Project Success Framework Among Project Personnel, Suring Joshua

Student Works (2020-2029)

Projects, programs and portfolios are essential for human endeavors since time immemorial. However, project success rates in various sectors are dismal and not up to expectations. This research aims to investigate the use of a multilevel project success framework among project personnel in various sectors to identify essential success levels and criteria and determine any weaknesses and gaps for enhancing the framework. This is a qualitative study during which a conceptual framework was developed and tested with data gathered using a questionnaire survey with open-ended questions which was distributed to project personnel based on snowball sampling. A total of 52 …


The Mediation Of Self-Efficacy Between Antecedents And Organisational Citizenship Behaviour In The Public Sector, Abdullah Meor Rashydan Feb 2020

The Mediation Of Self-Efficacy Between Antecedents And Organisational Citizenship Behaviour In The Public Sector, Abdullah Meor Rashydan

Student Works (2020-2029)

Organisational citizenship behaviour (OCB) has become popular among scholars in organisational behaviour, psychology, and management studies since it significantly contributes to the success of an organisation. Organisational citizenship behaviour plays an important role in organisational settings for its effectiveness and the efficiency of the services or operation provided. Empirical studies on OCB in recent years were mostly conducted in a Western context. However, there is a limit of providing extensive information and in-depth understanding of employee’s citizenship behaviour in Malaysia settings. This study attempts to narrow the gap in the past literature. In the public sector, OCB is highly valued …


The Influence Of Organisational Culture And Job Satisfaction On Emotional Intelligence And Organisational Performance Of Malaysian Administrative And Diplomatic Officers, Supramaniam Suganthi Feb 2020

The Influence Of Organisational Culture And Job Satisfaction On Emotional Intelligence And Organisational Performance Of Malaysian Administrative And Diplomatic Officers, Supramaniam Suganthi

Student Works (2020-2029)

As a natural instinct of survival in a competitive environment, organisations inherently aim to achieve high organisational performance. Due to constant global challenges and the volatile environment, organisations are accosted with various challenges. An analysis of Malaysia’s ranking in the IMD World Competitiveness report secured a 12th position in 2014, which dropped to the 24th position in 2017. As public servants play a pivotal part in meeting the competitiveness challenge of a country, this highlights a potential issue in the performance of the public service in improving the nation’s productivity. Hence, this thesis explores the effects of emotional intelligence on …


Role Of Technological Capability On Firm Performance Among Palm Oil Mills In Malaysia, Parvand Sima Jan 2020

Role Of Technological Capability On Firm Performance Among Palm Oil Mills In Malaysia, Parvand Sima

Student Works (2020-2029)

In spite of its strong economic performance since the 1970s, oil palm mills in Malaysia has faced low technological upgrading. Although the import of capital goods has acted as an effective channel for technology transfer (TT), the lack of strong firm-level in-house upgrading and the presence of barriers has affected mill efficiency levels. Hence, this thesis seeks to examine how firm-level technological capability development (TC) has impacted on firm performance. A quantitative research design using simple random sampling procedure was deployed to gather responses from 54 palm oil mills in Malaysia. The multiple regression analyses revealed that innovation strategy, TT, …


Penjanaan Ekonomi Masjid Menerusi Aktiviti Perniagaan: Kajian Di Masjid-Masjid Wilayah Persekutuan Kuala Lumpur, Adnan Amru Alhaz Jan 2020

Penjanaan Ekonomi Masjid Menerusi Aktiviti Perniagaan: Kajian Di Masjid-Masjid Wilayah Persekutuan Kuala Lumpur, Adnan Amru Alhaz

Student Works (2020-2029)

Hubungan di antara masjid dan ekonomi amat berkait rapat mengambil kira sebahagian fungsi asalnya sebagai pusat perkembangan ekonomi masyarakat Islam. Namun begitu kebergantungan institusi masjid kepada sumber pendapatan tradisi mengakibatkan institusi masjid tidak mampu melaksanakan fungsinya secara menyeluruh. Oleh yang demikian, penjanaan ekonomi masjid menerusi aktiviti perniagaan merupakan alternatif terbaik dalam memastikan kelestarian sumber pendapatannya. Justeru kajian ini bertujuan untuk menganalisis sumber pendapatan, aktiviti serta faktor kejayaan perniagaan masjid-masjid kariah di Wilayah Persekutuan Kuala Lumpur (WPKL). Dalam kajian ini, data-data penyata kewangan tahunan rasmi selama tiga tahun (2014-2016) bagi dua belas buah masjid yang mewakili enam buah pusat pentadbiran zon …


Improving Bank's Attitude Towards Financing The Small And Medium Enterprises (Smes) : A Case For Malaysia., Susana Mohd Nasir Jul 2011

Improving Bank's Attitude Towards Financing The Small And Medium Enterprises (Smes) : A Case For Malaysia., Susana Mohd Nasir

Student Works (2010-2019)

This study examines the relationship between bank’s attitude and access to financing for SME companies for Malaysian local banks. It is evidence that large part of the private sectors consist of SMEs in Malaysia. The role of SMEs in economic growth has become more important than ever in line with the government envisioned New Economic Model. There is substantial evidence that SMEs face larger growth constraints and have less access to financing. Using data collected from lending officers from local banks, we examine the banks practices in evaluating the SME financing. We found that banks attitude affects SME access to …


Employees' Brand Commitment In The Service Industry : Luxury Hotel Chains In Malaysia., Cheng Siew Yee May 2011

Employees' Brand Commitment In The Service Industry : Luxury Hotel Chains In Malaysia., Cheng Siew Yee

Student Works (2010-2019)

This recent study examines employer branding as a concept for enhancing employees’ brand commitment in the luxury hotel chains in Klang Valley, Malaysia. Employer branding is viewed as a holistic process which consists of several dimensions in communicating their employees’ attitude and commitment to the organizations and customers. In this study, research related to the indicators of employees’ brand commitment is reviewed to construct a conceptual framework of employer brand. This concept has received limited awareness from past researchers, particularly in the context of luxury hotel chains in the Eastern countries. For a clearer understanding on the employees’ brand commitment …


Critical Factors Affecting Enterprise Resource Planning Implementation Success., Shahin Dezdar Mar 2011

Critical Factors Affecting Enterprise Resource Planning Implementation Success., Shahin Dezdar

Student Works (2010-2019)

Implementing an Enterprise Resource Planning (ERP) system in a company can bring many benefits. However, ERP implementations have been high spending projects with low success rates. International ERP vendors are now trying to extend their market to companies in developing countries. However, little research has been conducted on ERP implementation in developing countries. So, understanding the critical success factors (CSFs) involved in ERP implementation would be of benefit to implementing companies and ERP software vendors. Thus, this research developed and empirically tested a model for ERP implementation success in the context of a developing country, namely Iran. A survey questionnaire …


A Study Of The Effect Of Globalisation On The Malaysian Film Production Industry., Herwina Rosnan Mar 2011

A Study Of The Effect Of Globalisation On The Malaysian Film Production Industry., Herwina Rosnan

Student Works (2010-2019)

Studies on the effects of globalisation are extensive. However, the existing literature concerning the effects of globalisation on the film production industry has been largely the interest of scholars from cultural studies, media and/or communications fields of study. Much of their concerns pertain to the spread of cultural homogeneity and the effects of culture, particularly that of film consumption, on citizens or local audiences. Although cultural industries have become one of the most dynamic emerging sectors in world trade studies, many developing countries have not given fair attention to their film industries due to the priority given to other sectors. …


Equity Valuation Methods Of Analysts In Malaysia : A Study Of Financial Analyst Coverage Of Airasia Berhad 2007-2011., Intan Suraya Hashim Jan 2011

Equity Valuation Methods Of Analysts In Malaysia : A Study Of Financial Analyst Coverage Of Airasia Berhad 2007-2011., Intan Suraya Hashim

Student Works (2010-2019)

This study examined the valuation methods used by sell-side financial analysts to value AirAsiaBerhad’s (AirAsia) shares. Using content analysis methodology and a survey of analysts who were covering the share, earningsbased valuations appeared to be dominant when AirAsia reported a profit and asset-based valuations appeared to be dominant when AirAsia reported a loss. Our results suggested that the Price-to-Earnings (P/E) ratio is analysts’ preferred earnings-based valuation method. However, we could not conclusively identify their preferred asset-based valuation method. Our results also indicated that analysts changed valuation methods during their coverage of AirAsia’s shares, switching between earnings-based and asset-based valuations as …


Quality Of Work Life Orientation : Antecedents And Effects On Organizational Commitment In The Malaysian Public Service., Rosslina Ahmad Mokhtar Jan 2011

Quality Of Work Life Orientation : Antecedents And Effects On Organizational Commitment In The Malaysian Public Service., Rosslina Ahmad Mokhtar

Student Works (2010-2019)

The primary objective of this study is to examine the antecedents and effects of quality of work life (QWL) orientation on organisational commitment. The framework examines certain organisational aspects and individual characteristic that are associated with the QWL orientation and their contribution towards organisational commitment. The four antecedents are identified as: organisational culture, organisation structure, social capital and leadership behaviour. The QWL orientation dimensions used are namely job characteristics and work environment. The study also examines the direct effect of the antecedents on organisational commitment and further explored whether organisation‟s orientation towards QWL mediated the relationship between the antecedents and …


Investigating The Mediation Effect Of Satisfaction On Relationships Between Service Quality And Perceived Value To Loyalty : Empirical Evidence From Telecommunication Service Centres In Malaysia., Nor Ilyani Zainal Jan 2011

Investigating The Mediation Effect Of Satisfaction On Relationships Between Service Quality And Perceived Value To Loyalty : Empirical Evidence From Telecommunication Service Centres In Malaysia., Nor Ilyani Zainal

Student Works (2010-2019)

In the telecommunication business, running telco service centres is very important and central to the business operations. Telco service centres play a very important role in the telecommunications service industry as they serve as the primary connector between the telcos and their customers. Therefore, an assessment of service quality and customer satisfaction with services received at the telco service centres in Malaysia is essential. It is imperative for telcos in Malaysia to continue to address core needs of existing and prospective customers in order to drive growth and build an outstanding reputation in the industry within the region. Customer satisfaction …


Determinants Of E-Commerce Adoption Among Malaysian Smes., Khairul Anwar Mohamad Zaki Jan 2011

Determinants Of E-Commerce Adoption Among Malaysian Smes., Khairul Anwar Mohamad Zaki

Student Works (2010-2019)

The use of electronic commerce (e-commerce) enables Small and Medium Enterprises (SMEs) to improve their efficiency and competitive advantage. Although researchers have been increasingly exploring and predicting ecommerce adoption among SMEs in other developing countries, there is still a limited understanding of the behaviour of Malaysian SMEs towards e-commerce technologies adoption. As in many other countries, the SME sector constitutes the majority of business activities in Malaysia, and their contribution to Malaysian economy is very significant. Yet, very little research on Malaysian SMEs has taken a holistic view of the e-commerce adoption factors, from technological, organisational and environmental contexts. This …


Personality Characteristics As Antecedents Of Word Of Mouth In Travel Industry : Comparison Of Online Versus Offline Environment., Mina Borhani Jan 2011

Personality Characteristics As Antecedents Of Word Of Mouth In Travel Industry : Comparison Of Online Versus Offline Environment., Mina Borhani

Student Works (2010-2019)

Word of mouth marketing has recently generated much attention from scholars due to its criticality for businesses to succeed. Many companies are now trying to create buzz and generate positive word of mouth (WOM), since that is one of the most influential factors on consumer purchase decision. The purpose of this study is to investigate the role of personality characteristics as a driver of word of mouth behavior. Five personality dimensions including self-confidence, conservativeness, assertiveness, risk taking attitude, and sense of justice, are chosen as independent variables of the model. Attitude towards word of mouth as mediator and behavior of …


Budget Participation And Managerial Performance : The Role Of Organisational Fairness, Motivation And Organisational Cuture., Suria Zainuddin Jan 2011

Budget Participation And Managerial Performance : The Role Of Organisational Fairness, Motivation And Organisational Cuture., Suria Zainuddin

Student Works (2010-2019)

Abstract NA


Hedging Effectiveness In Crude Palm Oil Market., Rozaimah Zainudin Jan 2011

Hedging Effectiveness In Crude Palm Oil Market., Rozaimah Zainudin

Student Works (2010-2019)

Abstract NA


Traditional Traders And Hypermarket Growth In Malaysia., Holst Hans Peter Jan 2011

Traditional Traders And Hypermarket Growth In Malaysia., Holst Hans Peter

Student Works (2010-2019)

Retail markets in Malaysia were protected from foreign direct investment and competition until the latter part of the 1980s when the Government began a deliberate policy of liberalisation. this change is exemplified by French hypermarket chain Carrefour opening the first hypermarket in Malaysia, in 1994. Carrefour was the hypermarket leader in France and experienced in developing economies, e.g. Thailand; Brazil. The large scale and technologies of the hypermarket selling space and organisation were new to Malaysia, and visibly attracted large numbers of customers. Hypermarket inscreased their presence in Malaysia in  a short period of time. The 1999 Review of Progress …


The Relationship Between Organizational Culture And Innovation Of Employees In Malaysia., Ng Yu Seen Dec 2010

The Relationship Between Organizational Culture And Innovation Of Employees In Malaysia., Ng Yu Seen

Student Works (2010-2019)

A company’s organizational culture is important because it influences the organization’s actions and approaches to conducting business. It is very crucial for business to function effectively in a highly competitive, rapidly changing environment. It is recognised that innovation is of utmost importance in maintaining a proactive and entrepreneurial organization. Innovation has become widely recognized as a key to competitive success. Studies have acknowledged the existence of a relationship between organizational culture and organizational innovation and recommend that innovative organizations perform better. This study develops a theoretical framework based on Denison culture model which demonstrates the cultural traits of Involvement (Empowerment, …


The Effect Of Financial Literacy On Saving : A Study On Malaysian Population., Saleh Tabiani Dec 2010

The Effect Of Financial Literacy On Saving : A Study On Malaysian Population., Saleh Tabiani

Student Works (2010-2019)

Personal saving is valuable for the whole nation. Saving of today, affects the consumption of future, because the saved money is invested in financial assets and goes through investments in industries, factories, prosperities, and other kinds of investment that is necessary for country’s growth. Saving also can help the country recover from financial crisis more easily. In this study the factors that are likely to increase personal saving are measured. These factors include the financial literacy of individuals, saving motivation, and socio-demographic characteristics such as, age, gender, ethnicity, number of children, nationality, income, and education level. The main focus of …


Customer Loyalty In Financial Services From A Service-Dominant Logic Perspective., Kat Mui Ling Dec 2010

Customer Loyalty In Financial Services From A Service-Dominant Logic Perspective., Kat Mui Ling

Student Works (2010-2019)

Purpose – Modern customers are now more informed, connected, and active in their consumption activities. As a result, it is becoming increasingly common for consumers to jointly create value with the firm to satisfy their personalised demand. The purpose of this research is to investigate the effect of involving customer as active participants in the co-production of consumption experience and co-creation of value on customer loyalty in the provision of financial services. Design/methodology/approach – The hypotheses were tested by using regression analysis on data collected from a survey that yielded 285 respondents who are the customers of various unit trust …