Business Administration, Management, and Operations Commons^™

Between Conformity And Change: How Institutional Forces Shape, And Are Shaped By, Projects, Masoud Aghajani, Ashkan Memari, Shankar Sankaran

Research outputs 2022 to 2026

Projects operate within institutional environments that shape their structures, practices, and legitimacy. At the same time, projects may contribute to institutional stabilization, adaptation, or incremental change. A growing body of research has applied institutional theory to examine these interactions; however, the literature remains dispersed across various contexts and levels of analysis, thereby limiting a cumulative understanding of how institutional and project dynamics are interconnected. This paper undertakes an integrative review of 119 publications that apply organizational institutional theory in project management studies. The findings build upon earlier research to consolidate this body of work and clarify how institutional forces shape …

Fostering Sustainable Business Performance: The Synergistic Role Of Entrepreneurial Leadership And Green Organizational Support In The Hotel Industry, Kwame Owusu Boakye, Michael Kyei-Frimpong, Aaron Makafui Ametorwo, Linda Quagraine, Richard Sam-Mensah

Research outputs 2022 to 2026

This study investigated the moderating role of green organizational support in the nexus between entrepreneurial leadership and sustainable business performance. The study adopted the explanatory research design, where data were collected from 208 employees working in star-rated hotels in Ghana and analyzed using descriptive and inferential statistics. The result revealed that entrepreneurial leadership significantly relates to sustainable social and environmental performance but not to sustainable economic performance. More so, green organizational support moderated the relationship between entrepreneurial leadership and sustainable economic and social performance but did not moderate the relationship between entrepreneurial leadership and sustainable environmental performance. Theoretical and practical …

Configuring For Success: A Conceptual Framework Of Project Portfolio Management Archetypes And Capability Bundles, Masoud Aghajani, Ashkan Memari, Olabode Emmanuel Ogunmakinde

Research outputs 2022 to 2026

Project portfolio management (PPM) is critical for achieving strategic objectives but has been studied in fragmented silos. We propose a configuration-theoretic perspective that views project portfolios as coherent clusters of practices and capabilities. Drawing on the literature on portfolio success and dynamic capabilities, we identify four archetypal project portfolio configurations– innovation-driven, governance-driven, alignment-driven, and balanced-adaptive –each combining distinct success determinants (e.g., stakeholder engagement, formal processes, agility, culture). The proposed conceptual framework maps how these configurations mobilize sensing, seizing, and transforming capabilities to realize different dimensions of portfolio success. The paper contributes a holistic model that unifies disparate findings, generates formal …

Multilevel Nested Paradoxes: How Organizational Leaders Interpret And Manage Tensions, Uzma Batool, Muhammad Mustafa Raziq, Peter Galvin, John Lewis Rice

Research outputs 2022 to 2026

Organizational actors face multiple paradoxical tensions that are not only intertwined with one another but also nested across different levels of the organizational hierarchy. Despite their importance, little is known about how such paradoxical tensions are interpreted and managed by organizational leaders. To explore this phenomenon, we conducted semi-structured interviews and collected multilevel data from 38 respondents, including corporate executives, team leaders, and managers in the Pakistani telecommunications sector. Through an interpretive phenomenological analysis of participants’ lived experiences, we developed a multilevel nested paradox model. This model revealed four paradoxes nested both within and across levels: task efficiency and employee …

Just Be Yourself....But Only If You Are Like Us? A Social Identity Theory Cross-Cultural Meta-Analysis Of Authentic Leadership, Andrei A. Lux, Kevin B. Lowe, Patricio Duran, Darren K. Bharanitharan

Research outputs 2022 to 2026

We apply social identity theory (SIT) within a culturally endorsed implicit leadership theory (CLT) frame to model how cultural values shape relationships between authentic leadership and follower outcomes. We use meta-analytic methods to test hypotheses with data from 292 studies drawn from over 40 countries, comprised of 100,641 individuals, and including 35 attitudinal, behavioural, and performance outcomes. Meta-analytic regression of cultural values coded at the country level reveals a significant pattern of moderation effects across 42.9% of the correlates we tested, suggesting that authentic leadership theory is culturally embedded. The effects of authentic leadership vary to the extent that it …

Determining The Carbon Footprint Of Australia’S Electricity, Gas, Water And Waste Services Sector, Soheil Kazemian, Rashid Zaman, Behzad Foroughi, Morteza Ghobakhloo

Research outputs 2022 to 2026

Purpose – This study aims to address the global challenge of quantifying sectoral carbon emissions, offering a scalable methodology applicable across diverse national contexts. As one of the world’s leading greenhouse gas emitters, Australia has a critical role in achieving the Paris Climate Change Agreement’s net-zero emissions goal by 2050. The utility services sector – electricity, gas, water and waste services – has historically been Australia’s largest source of CO2-equivalent emissions. However, this also highlights its significant potential to contribute to national emission reductions through targeted mitigation strategies. This research analyses the total carbon footprint of Australia’s utility services sector …

Managerial Perspectives On Digital Upskilling And Reskilling In Western Australia: A Consulting Industry Case Study, Jaedan Duong

Theses: Doctorates and Masters

The purpose of this study is to explore how agile workforces can address skills shortages in Western Australian’s (WA) consulting industry by identifying key gaps and opportunities. Advancing the literature in learning agility and upskilling and reskilling practices will build upon the academic body of knowledge, providing insights to professionals and create opportunities for future research endeavours. The thesis argues that with ongoing digitalisation, businesses will struggle to upskill and adjust their workforces to integrate new technologies.

Previous research has suggested that agile workforces can benefit upskilling and reskilling capabilities (Dasari & Rama Devi, 2024). A growing body of academic …

Getting Ready Right: The Impact And Influence Of The University Appointed Supervisor, Madlen Griffiths

Theses: Doctorates and Masters

Initial Teacher Education professional experience is a valued component of teacher education courses, where preservice teachers can practise applying what they have learned at university in classroom settings. Key to these experiences are supervisors, who are employed by the university and support these aspiring teachers during their professional experiences. This supervisory role is complex, underrated, under-theorised and under researched. Consequently, this research sought to address this shortfall through an investigation into the perspectives of two of the major stakeholders in these experiences: the preservice teachers and the supervisors.

Adopting a social constructivist methodology, this research examined the stakeholders’ perceptions of …

Emerging Stronger From Challenging Times: How Servant Leaders Manage Workplace Spirituality And Employee Flourishing, Mahdi Vesal, Muhammad Aftab Alam

Research outputs 2022 to 2026

Business leaders, particularly in challenging times like the post-COVID era, grapple with fostering employee well-being and addressing spiritual needs. Our research explores the link between workplace spirituality—marked by meaningful work, community, and value alignment—and employee flourishing, with a focus on the role of servant leadership. Using self-determination theory, we analyzed survey data from SMEs in Iran and India, where employees navigated challenging times amid COVID-related difficulties. Study 1 (303 employees in 128 Iranian firms) found meaningful work and a sense of community positively influence employee flourishing, while value alignment has a curvilinear effect. Study 2 (215 senior Indian employees) replicated …

When Affect Is Not Episodic: Extending Affective Events Theory Under Sustained Oversight, Cathrine Frost, Andrei A. Lux, Peter Galvin

Research outputs 2022 to 2026

Affective Events Theory explains how workplace emotions arise from discrete events and shape attitudes and behaviour. Drawing on a phenomenological study of 29 employees and 13 managers working within oversight saturated supervisory contexts in the post–Royal Commission Australian financial services sector, this paper extends Affective Events Theory by examining how affective experience unfolds when accountability is continuous, and discretion is constrained. Across dual-cohort findings, affect was not primarily anchored to identifiable events that resolved over time. Instead, participants described emotion as persistent and cumulative, produced through ambiguity and emotional restraint, and circulating across supervisory roles. Employees reported sustained interpretive effort …

Strategizing Success: Advancing Women's Leadership And Careers In Healthcare Through A Positive Gain Spiral, Farveh Farivar, Andrei A. Lux, Nasim Salehi

Research outputs 2022 to 2026

Purpose – Women’s career progression in healthcare continues to lag men’s, particularly at senior leadership levels, limiting organizational performance and weakening leadership pipelines. This study applies Conservation of Resources (COR) theory’s positive gains cycle to examine how supportive organizational environments and human resource management practices can accelerate women’s advancement from early career stages to senior leadership. Design/methodology/approach – Using a social constructivist approach, we conducted 30 in-depth interviews with Australian healthcare leaders (20 female and 10 male) across multiple organizational levels. Thematic analysis identified the resources and interactions that enable sustained leadership progression for women. Findings – Four interconnected resources, …

Designing And Evaluating Quality Transdisciplinary Work-Integrated Learning: Insights Into Practice, Denise Jackson, Claire Lambert, Sonja Coetzee

Research outputs 2022 to 2026

Higher education’s role in fostering innovation and enacting social change is increasingly important. Transdisciplinary Work-Integrated Learning (TWIL) offers opportunities to prepare students to address societal issues by transcending disciplinary boundaries and collaboratively tackling real-world global challenges. While extensive literature exists on established WIL models, research on the critical aspects of designing, implementing and evaluating impactful TWIL activities remains scarce. This paper draws together insights from 15 TWIL academics across 14 Australian universities, highlighting important design elements such as training for small group collaboration, open-ended projects, design thinking, sustained mentorship and reciprocal partnerships. Emerging challenges related to online delivery, teamwork, scalability, …

Csr Disclosure In Family-Controlled And Politically Connected Firms: Do Audit Committees Matter?, Md Harun Ur Rashid, Habib, Rashid Zaman

Research outputs 2022 to 2026

Purpose – This study aims to investigate whether audit committees shape the corporate social responsibility (CSR) disclosure practices of family-controlled and politically connected firms. Specifically, this study examines the extent to which audit committees mitigate the tendency of these firms to withhold CSR information and enhance transparency in an emerging market context. Design/methodology/approach – This study analyses 1, 108 firm-year observations from 140 non-financial firms listed on the Dhaka Stock Exchange over the period 2013–2023. To examine how family control, political connections and audit committees influence CSR disclosure. This study estimates several multivariate regression models. In addition, to strengthen causal …

Przedsiębiorczość: Praktyczny Przewodnik Dla Sukcesu W Biznesie, Jalleh Sharafizad, Violetta Wilk, Kerry Brown, Aglae Hernandez Grande, Fleur Sharafizad, Dorothy Wardale, Arkadiusz Gwarda, Artur Korkoszkiewicz, Marta Komorska, Bartosz Sobotka, Michał Wójcik

Research outputs 2022 to 2026

This book is tailored for entrepreneurs in their startups or moving to the next stage of their businesses, micro and small business owners, as well as individuals who are considering starting their own ventures. It brings together essential insights, practical tools, and valuable resources developed through two Western Australian government initiatives focused on entrepreneurial training and support. In addition, it draws on a range of business concepts from other sources, refining and simplifying them to suit the specific needs of emerging and growing enterprises.

Designed to be both flexible and supportive, the book serves multiple roles throughout your entrepreneurial journey. …

Do Students Have Satisfying Educational Experiences At Sustainable Universities? Evidence From Australian Universities, Junru Zhang, Yuan George Shan, Nirosha Dilhani Kapu Arachchilage

Research outputs 2022 to 2026

Drawing on a sample of Australian universities from 2012 to 2018, we investigate the association between the extent of university sustainability disclosure and student satisfaction. University sustainability disclosures are critical for communicating with key stakeholders when seeking resources, thereby facilitating student satisfaction. Using hand-collected data from university annual reports and the Student Experience Survey, we find that the extent of university sustainability disclosure is positively associated with student satisfaction in both short and long terms. Our channel analysis suggests that sustainability disclosures help universities attract increased government funding and student income. Moreover, universities with a greater extent of sustainability disclosure …

Driven To Serve: Exploring Meaningful Work For Doctors Through The Lens Of Public Service Motivation, Abid Hussain, Uma Jogulu, Esme Franken, Rahatulaain Ahmad, Tim Bentley

Research outputs 2022 to 2026

This paper reports on a study of meaningful work amongst doctors in a non-Western context. This study advances the current understanding of meaningful work by establishing a connection with public service motivation theory. By examining unique contextual features where societal, public systems, institutional, and individual factors are diverse and unique, we contribute to public service motivation theory in three ways. First, public service motivation theory argues that individuals are not only driven by self-interest but also by a drive to contribute to society and to help others, and that this motivation is particularly high amongst public servants in the West. …

Impact Of Artificial Intelligence On Project Management (Pm): Multi-Expert Perspectives On Advancing Knowledge And Driving Innovation Toward Pm2030, Laurie Hughes, Reza Kiani Mavi, Masoud Aghajani, Keith Fitzpatrick, Senali Madugoda Gunaratnege, Seyed Ashkan Hosseini Shekarabi, Richard Hughes, Ahmad Khanfar, Ahdieh Khatavakhotan, Neda Kiani Mavi, Keyao Li, Moataz Mahmoud, Tegwen Malik, Sashah Mutasa, Farzaneh Nafar, Ross Yates, Rasha Alahmad, Il Jeon, Yogesh K. Dwivedi

Research outputs 2022 to 2026

The project management profession is undergoing transformative change with the integration of Artificial Intelligence (AI), redefining core methodologies and decision-making processes. As societal expectations rise and technological complexity intensifies, project managers face unprecedented challenges. By 2030, AI-driven predictive insights and modelling capabilities are expected to significantly enhance efficiency, raising critical questions about the evolving role of human project managers. Will AI take the lead in key decisions, or will human attributes such as creativity, ethical judgment, and emotional intelligence remain essential? Framed as PM2030, this study explores future scenarios through expert insights from academia and industry. Using an opinion-based approach, …

Work-Integrated Learning In Business And Management: Gauging Impact And Opportunities For Growth, Denise Jackson

Research outputs 2022 to 2026

Work-Integrated Learning's (WIL) widely heralded role in developing future-capable graduates has boosted growth in diverse WIL offerings in Australia. Yet comparatively low participation among certain student groups and ongoing talent shortages highlight the need for further expansion, particularly in disciplines where WIL is optional. This study explores student engagement in different types of WIL and the impact it has on student employability and graduate labour force outcomes. Survey data were gathered from over 60,000 graduates of bachelor and postgraduate Business and Management degrees across Australia and compared to other disciplines where WIL is traditionally elective. Despite recent rises in student …

What Constitutes A Theoretical Contribution, Noel Scott

Research outputs 2022 to 2026

No abstract provided.

Paradoxical Leadership As Facilitator In The Idea Journey: The Role Of Regulatory Focus, Irene E. De Pater, Shenghui Wang, Ming Yi, Eric F. Rietzschel

Research outputs 2022 to 2026

Drawing upon theory and research on innovation, conservation of resources, and paradoxical leadership, we examine relationships between three stages of the innovative process (i.e., idea generation, idea dissemination, and idea implementation) and the role of paradoxical leadership as a facilitator of the transitions between these stages. In addition, we examine the motivational mechanisms (promotion and prevention focus) that can explain the relevance of paradoxical leadership in the innovative process. Results of a four-wave study show that paradoxical leadership, through employee promotion focus, strengthens the relationship between idea generation and idea dissemination, whereas paradoxical leadership, through employee prevention focus, strengthens the …

Top Management Green Commitment And Employee In-Role Green Performance: An Emerging Economy Study, Hung Trong Hoang, Nhat Tan Pham, Pi Shen Seet, Janice Jones, Nga Thi Thuy Ho

Research outputs 2022 to 2026

This study examines how and when top management green commitment influences in-role employee green performance, by investigating the mediating role of employee green passion and employee green commitment, and the moderating role of adverse working conditions. Based on a two-wave survey of 397 hotel employees in an emerging economy, Vietnam, the results show that top management green commitment, directly and indirectly, influences in-role employee green performance through employee green passion and employee green commitment. Additionally, the indirect effect of management green commitment on employee in-role green performance through employee green commitment has a stronger effect than through employees’ green passion. …

Empirical Evidence Of Factors To Improve Student Engagement From Experiential Learning Activities, Lara Molendijk, Ross H. Taplin, Andrew J. Brennan

Research outputs 2022 to 2026

Experiential learning activities (ELAs) are student-centered activities, such as case studies, that have benefits derived by students being active. Although the literature contains advice on which characteristics enhance ELAs, empirical evidence measuring the impact of these characteristics on engagement is scarce. This paper aims to fill this gap by comparing student engagement from 34 ELAs with varying levels of six characteristics the literature claims are beneficial. Data from a student questionnaire are analyzed with regression and content analyses. The results suggest engagement is most effectively improved when ELAs are authentic and contain the right level of detail and, to a …

Assessing Environmental Performance Through Environmental Management Initiatives, Green Extrinsic And Intrinsic Motivation, And Resource Commitment In Malaysian Hotels, Ataul K. Patwary, S. Mostafa Rasoolimanesh, Roslizawati C. Aziz, Muhammad U. Ashraf, Md Mahmudul Alam, Shafique U. Rehman

Research outputs 2022 to 2026

The level of dedication that an organization has toward the preservation of the natural environment is reflected in its environmental performance. This study evaluates the role of green extrinsic and intrinsic motivation and resource commitment on Malaysian hotel employees’ environmental performance. It also examines the mediating roles of green extrinsic and intrinsic motivation and resource commitment in the relationship between green management initiatives and hotel environmental performance. Data was collected from the Four- and five-star hotel employees and tested the models and hypotheses of this study by employing partial least squares-structural equation modeling. Green extrinsic and intrinsic motivation significantly influence …

Necessary Configuration Analysis (Nconfa): A New Multivariate Approach, S. Mostafa Rasoolimanesh, Hesam Olya

Research outputs 2022 to 2026

This paper introduces a new analytical method, Necessary Configuration Analysis (NConfA), which advances asymmetrical analysis by determining the necessity of configurations–combinations of factors–rather than focusing on individual conditions. While existing methods such as fuzzy-set Qualitative Comparative Analysis (fsQCA) and Necessary Condition Analysis (NCA) assess the necessity of single conditions or factors, NConfA provides deeper insights into multivariate relationships. It identifies necessary configurations crucial for achieving desired outcomes in complex social phenomena. This paper includes a step-by-step guide and an illustrative example of this technique, offering opportunities for reanalysing prior studies and expanding applications to fields such as service research and …

Hot Management Trends, Vanessa Ratten, Marthin G. Nanere, Miguel Pina E Cunha, Yuka Fujimoto, Ali Intezari, Jerónimo García-Fernández, Subas Dhakal, Waleed Omri, Jose Ramon Saura, Andrei Lux, Aymen Sajjad, Ana Lisboa, Clare D’Souza

Research outputs 2022 to 2026

No abstract provided.

Shareholders’ Engagement And Corporate Performance, Ahmad Saiful Azlin Puteh Salin, Zubaidah Ismail, Malcolm Smith

Research outputs 2022 to 2026

An investor relations function fosters continuous and direct communication between executives and stakeholders (Chapman et al., 2022). However, this function does not attract sufficient attention from the researchers, and not much literature documenting and evidence of the importance of developing strong relationships between firms with both shareholders and other stakeholders, which can lead to long-term partnership, increased loyalty, and hence, better operations carried out by the business entities. In light of this, the objective of this study is to investigate the connection between the level of engagement of shareholders and the profitability of corporations. This study uses content analysis on …

Laissez-Faire Leadership, Red Tape And The Meaningful Work Paradox, Abid Hussain, Esme Franken

Research outputs 2022 to 2026

While meaningful work is widely recognised as a driver of job satisfaction, the role of leadership style and bureaucratic constraints in shaping this relationship remains underexplored. This study addresses this gap by investigating how laissez-faire leadership and red tape moderate the meaningful work–job satisfaction relationship among Australian public sector employees (N = 277). The findings reveal that laissez-faire leadership strengthens this relationship, suggesting that the autonomy it provides enhances the benefits of meaningful work, contrary to its traditionally negative portrayal. In contrast, red tape significantly weakens the relationship, highlighting the adverse effects of bureaucratic inefficiencies. These results confirm that meaningful …

Risk Management, Internal Audit Function, And Corporate Performance, Ahmad Saiful Azlin Puteh Salin, Zubaidah Ismail, Malcolm Smith, Suryani Abdul Raman, Norliana Omar, Siti Marlia Shamsudin

Research outputs 2022 to 2026

The purpose of this study is to determine the relationship between risk management practices and the internal audit function with the performance of companies. It is interesting to examine how competitive advantage can be achieved when the company is able to face and adapt to a complex business environment via robust risk management practices and an internal audit function. This study uses archival analysis on the annual report of the top 500 publicly listed companies in Bursa Malaysia, which represent approximately 65 percent of the total market capitalization. Both independent variables, namely risk management and internal audit function, are measured …

Boardroom Dissent: An Integrative Review And Future Research Agenda, Aira Eirola, Pieter Jan Bezemer, Stephan Reinhold

Research outputs 2022 to 2026

Research Question/Issue: Scholars and practitioners view boardroom dissent as central to the functioning of boards of directors. However, there is a lack of consensus on what dissent is, who is involved, when and where it happens, and whether it is a behavioral or cognitive phenomenon. This conceptual unclarity and related fragmentation of empirical results call for an integrative literature review to build a coherent agenda for future research. Research Findings/Results: A content-analysis of 73 articles published between 1997 and 2023 reveals three distinct research clusters that explore the empirical phenomenon: (1) dissent as expressed through voting, (2) dissent as diverging …

Adaptive Crisis Management At The Operational Level: Responses To Covid-19 In The Australian Resources Sector, Michael M. Ajith, Andrei A. Lux, Tim Bentley, Michelle Striepe

Research outputs 2022 to 2026

The COVID-19 pandemic in 2020 significantly impacted Australia’s resources sector, particularly mining, oil, and gas industries, posing challenges for operational leaders. This study applied Adaptive Crisis Management Theory (ACMT) to understand how these leaders adapted during the crisis. Through interviews with 32 operational leaders, it was found that their roles evolved as crisis demands changed. Initially, they addressed immediate needs, then shifted focus to remote work facilitation and digital transformation, and finally emphasised recovery, trust, and resilience. These adaptations influenced leaders’ behaviours, highlighting the importance of flexibility in supporting employee wellbeing and organisational continuity during crises.