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Full-Text Articles in Business Administration, Management, and Operations

The Superstitious Heuristic In Strategic Decision-Making, Jing Liu Sep 2019

The Superstitious Heuristic In Strategic Decision-Making, Jing Liu

Dissertations, Theses, and Capstone Projects

This dissertation focuses on an important but largely ignored phenomenon in the strategic decision literature which I refer to as the use of superstitious heuristics in strategic decision-making. I define the superstitious heuristic as a decision shortcut based on one’s beliefs in the existence of forces or essences that transcend the boundary between the mental/symbolic and physical/material realities in a way that is unsupported by contemporary science. The use ofsuperstitious heuristics in strategic decision-making is prevalent in major economies and influences firms’ strategic behaviors and performance. In this dissertation, I first explored the concept of the superstitious heuristic and …


Cost Stickiness And Supply Chain Bargaining Power, Binghao (Jimmy) Zhao Sep 2019

Cost Stickiness And Supply Chain Bargaining Power, Binghao (Jimmy) Zhao

Dissertations, Theses, and Capstone Projects

Given the essential role of supply chains in the economy, furthering our understanding of the interactions between trade partners is important. In this paper, I study the relation between cost stickiness and bargaining power over supply chain partners. I document evidence consistent with the argument that firms wield supply chain bargaining power to avoid cost stickiness by shifting high adjustment costs onto their trade partners. In particular, I show that the level of SG&A and COGS stickiness is negatively associated with firms’ bargaining power over their suppliers and customers. My results are robust to using industry competition as an alternative …


Jpmorgan Chase London Whale F: Required Securities Disclosures, Arwin G. Zeissler, Giulio Girardi, Andrew Metrick Aug 2019

Jpmorgan Chase London Whale F: Required Securities Disclosures, Arwin G. Zeissler, Giulio Girardi, Andrew Metrick

Journal of Financial Crises

On April 13, 2012, JPMorgan Chase (JPM) Chief Financial Officer Douglas Braunstein took part in a conference call to discuss the bank’s first quarter 2012 earnings. Coming just a week after media reports first questioned the risks taken by JPM derivatives trader Bruno Iksil, Braunstein made a series of assertions about the trades. On May 10, JPM finalized its first quarter financial results, which included some disclosures regarding Iksil’s trading that were substantially different from Braunstein’s statements of April 13. At issue is whether the regulatory filings on April 13 and May 10, as well as verbal comments by Braunstein …


Jpmorgan Chase London Whale E: Supervisory Oversight, Arwin G. Zeissler, Andrew Metrick Aug 2019

Jpmorgan Chase London Whale E: Supervisory Oversight, Arwin G. Zeissler, Andrew Metrick

Journal of Financial Crises

As a diversified financial service provider and the largest United States bank holding company, JPMorgan Chase (JPM) is supervised by multiple regulatory agencies. JPM’s commercial bank subsidiaries hold a national charter and therefore are regulated by the Office of the Comptroller of the Currency (OCC). Since the bank’s Chief Investment Office (CIO) invested the surplus deposits of JPM’s commercial bank units, the OCC was also CIO’s primary regulator. During the critical period from late January through March 2012, when CIO traders undertook the failed derivatives strategy that ultimately cost the bank $6 billion, JPM did not provide the OCC with …


Jpmorgan Chase London Whale D: Risk-Management Practices, Arwin G. Zeissler, Andrew Metrick Aug 2019

Jpmorgan Chase London Whale D: Risk-Management Practices, Arwin G. Zeissler, Andrew Metrick

Journal of Financial Crises

JPMorgan Chase (JPM) prided itself on having the best risk-management practices in the financial industry, having survived the 2007-09 financial crisis in better shape than many competitors. Chief Executive Officer Jamie Dimon often spoke of the bank’s “fortress balance sheet.” A keen focus on risk management is vital to JPM’s longevity, as is the case with all highly leveraged financial institutions. However, the JPM Task Force that investigated the $6 billion 2012 London Whale trading loss concluded that risk-management practices at the bank’s Chief Investment Office (CIO), the unit in which the loss occurred, were given less scrutiny by senior …


Jpmorgan Chase London Whale C: Risk Limits, Metrics, And Models, Arwin G. Zeissler, Andrew Metrick Aug 2019

Jpmorgan Chase London Whale C: Risk Limits, Metrics, And Models, Arwin G. Zeissler, Andrew Metrick

Journal of Financial Crises

Value at Risk (VaR) is one of the most commonly used ways to measure and monitor market risk. At JPMorgan Chase (JPM), very large derivative positions established by Bruno Iksil in the Synthetic Credit Portfolio (SCP) caused the bank’s Chief Investment Office (CIO) to exceed its VaR limit for four days in a row in January 2012. In response, the CIO changed to a new VaR model on January 30, which appeared to immediately reduce VaR by half. However, JPM soon discovered that this new VaR model had not been properly implemented and the bank went back to using the …


A Study Of The Green Paradox In Dynamic Oligopolies : Theories And Merger Control Policy, Aida Ospanova Aug 2019

A Study Of The Green Paradox In Dynamic Oligopolies : Theories And Merger Control Policy, Aida Ospanova

Lingnan Theses (MPhil & PhD)

Aiming to reduce the environmental damage and to ensure the energy security, more and more attention has been paid to the development of the renewable sources of energy, such as wind, solar, biofuels, etc. Indeed, as expected by the World Bank, World Energy Outlook 2017, the demand for fossil fuel, especially for the coal, would gradually decrease by 2040.

However, the non-renewable producers anticipating the decline in the demand for the non-renewable energy and the threat of the stringent environmental policies in the foreseeing future would respond by accelerating current extraction. This phenomenon in the existing literature is called the …


Provider Based Billing In The United States: The Effect On Government Reimbursement, Victoria Walker, Uyi Lawani, Alberto Coustasse Aug 2019

Provider Based Billing In The United States: The Effect On Government Reimbursement, Victoria Walker, Uyi Lawani, Alberto Coustasse

Management Faculty Research

Introduction: Provider-based status has been a Medicare payment designation established by the Social Security Act. It has allowed facilities to bill for physician services based on facility type. Medicare reimbursement has been based on whether services were rendered at a freestanding healthcare facility or a provider-based facility. Provider-Based Billing [PBB] comprises of two separate charges from the outpatient department, including a facility charge and a professional charge.

Methodology: The methodology for this research analysis was a literature review complemented with a semi structure interview of a PBB expert. The review illustrated examples of provider-based clinics who have billed all Medicare …


Dorsey Multi-Function Process Map™ An Informing Tool To Transition Small Business To Evidence-Based Decision-Making, Carla Dorsey Aug 2019

Dorsey Multi-Function Process Map™ An Informing Tool To Transition Small Business To Evidence-Based Decision-Making, Carla Dorsey

USF Tampa Graduate Theses and Dissertations

In small businesses, underperformance and lack of growth can be the results of poor decision-making based on gut-feel rather than data or evidence. The result is often ad-hoc business processes that do not evolve into efficient organizational routines. Evidence (data)- based decision making (EDM) has proved effective for large firms. This study tests the use of EDM in small businesses by applying an organizational mapping tool called the Dorsey Multi- Function Process Map™ (DMPM), a descriptive visual analytic, as a way to help small businesses transition from gut-feel to data-based decisions.

We tested the DMPM on seven diverse small businesses …


2019-08-16 University Graduate Committee Meeting Minutes, Morehead State University. Faculty Senate. Aug 2019

2019-08-16 University Graduate Committee Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

University Graduate Committee meeting minutes for August 13, 2019.


Evaluating The Knowledge Of Conversational Agents, Mina Park, Milam Aiken, Mahesh Vanjani Aug 2019

Evaluating The Knowledge Of Conversational Agents, Mina Park, Milam Aiken, Mahesh Vanjani

Southwestern Business Administration Journal

Several studies have tested chatbots for their abilities to emulate human conversation, but few have evaluated the systems’ general knowledge. In this study, we asked two chatbots (Mitsuku and Tutor) and a digital assistant (Cortana) several questions and compared their answers to 67 humans’ answers. Results showed that while Tutor and Cortana performed poorly, the accuracies of Mitsuku and the humans were not significantly different. As expected, the chatbots and Cortana answered factual questions more accurately than abstract questions.


Social Media And The C-Suite: The Ethical And Legal Implications, Toni P. Mulvaney J.D., Melissa Baldo J.D., Marleen Swerdlow J.D., Frank Cavaliere J.D. Aug 2019

Social Media And The C-Suite: The Ethical And Legal Implications, Toni P. Mulvaney J.D., Melissa Baldo J.D., Marleen Swerdlow J.D., Frank Cavaliere J.D.

Southwestern Business Administration Journal

The last twenty years has seen phenomenal growth of social media, with companies such as Facebook, Linked In, and Twitter seeing their registered users growing into the hundreds of millions worldwide (and, in the case of Facebook, over a billion). The advantages of using social media have been touted by many, and fortunes have been made by savvy practitioners with a deft hand at using social media to their advantage. However, as with any new technology unintended consequences have begun to unfold. These consequences have been thrust to the forefront as several high-profile corporate executives and celebrities have sabotaged their …


The Flipped Class: Experiential Learning Manifested, Johnnie Williams, Olusegun Felix Ayadi, Carlton Perkins, Ladelle M. Hyman Aug 2019

The Flipped Class: Experiential Learning Manifested, Johnnie Williams, Olusegun Felix Ayadi, Carlton Perkins, Ladelle M. Hyman

Southwestern Business Administration Journal

Through the “flipped class,” students are introduced to new material outside the classroom before the traditional in-class lecture occurs. Ideally, flipping the class challenges students to engage in the lower levels cognitive work (remembering and understanding) outside of class. Students, then, are free to focus on higher order cognitive work (application, analysis, synthesis, and/or evaluation) in class, where they have the support of their peers and the instructor. To drive the requisite higher order cognitive work inside the classroom, it is important that in-class teaching and learning methodologies extend beyond simple information dissemination. Experiential learning, the process of transforming information …


Technology Licensing And Innovation – A Correction On Two-Part Tariff Analysis, Yuanzhu Lu, Swapnendu Banerjee, Sougata Poddar Aug 2019

Technology Licensing And Innovation – A Correction On Two-Part Tariff Analysis, Yuanzhu Lu, Swapnendu Banerjee, Sougata Poddar

Economics Faculty Articles and Research

The main purpose of this note is two-fold: (i) Correcting an error in the two-part tariff licensing contract, and (ii) Altering one of the main results following the two-part tariff analysis in Mukherjee and Mukherjee (2013). This also strengthens the primary conclusion of Mukherjee and Mukherjee (2013).


2019-08-08 Agenda Book, Morehead State University. Board Of Regents. Aug 2019

2019-08-08 Agenda Book, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents for August 8, 2019. Included in the booklet are the meeting minutes from June 6, 2019.


Does Auditor Busyness Influence Audit Outcome? Further Evidence, Sze Man Lau Aug 2019

Does Auditor Busyness Influence Audit Outcome? Further Evidence, Sze Man Lau

Lingnan Theses (MPhil & PhD)

Previous studies examining whether and how auditor busyness influences audit outcome use auditors' clientele size as a proxy for auditor busyness. The result of these studies may be biased due to the endogeneity arising from the selection of clients by auditors as well as the selection of auditors by clients. By leveraging on the natural disasters as exogenous events to clients, I study whether the auditor busyness, induced by the additional assurance work performed for disaster-affected clients, influences the audit outcome of the non-disaster-affected clients (i.e.: the remaining clients). Consistent with the Limited Attention Theory (Cherry, 1953; Kahneman, 1973), I …


Corporate Entrepreneurship Of Emerging Market Firms: Current Research And Future Directions, Irem Demirkan, Qin Yang, Crystal X. Jiang Aug 2019

Corporate Entrepreneurship Of Emerging Market Firms: Current Research And Future Directions, Irem Demirkan, Qin Yang, Crystal X. Jiang

Management Department Faculty Journal Articles

Purpose – The purpose of this paper is to examine the current state of corporate entrepreneurship (CE) of emerging market firms (EMFs) and provide direction for future research on the topic.

Design/methodology/approach – The authors specifically review the recent literature between the years 2000 and 2019 on CE with the keywords “corporate entrepreneurship,” “emerging economies” and “emerging countries” published in the Australian Business Deans Council list journals. The authors review the existing literature about CE in emerging markets, summarize current achievements and present an agenda for future research.

Findings – Based on the review, the authors categorized the macro and …


Three Useful Things To Know About Customer Value Propositions, Singapore Management University Aug 2019

Three Useful Things To Know About Customer Value Propositions, Singapore Management University

Perspectives@SMU

Business performance will be boosted for firms that get it right


Dental Practice Success Special Issue: 3d Imaging (August 2019), American Dental Association, Publishing Division Aug 2019

Dental Practice Success Special Issue: 3d Imaging (August 2019), American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.


Impact Of Ceo Industry-Specific Vs. General Managerial Experience On Firm Performance, Risk-Taking Behavior And Ceo Compensation, Junnatun Naym Aug 2019

Impact Of Ceo Industry-Specific Vs. General Managerial Experience On Firm Performance, Risk-Taking Behavior And Ceo Compensation, Junnatun Naym

Student Honors Theses and MBA Research Papers

This paper investigates the impact of CEO cross-industry and specific-industry experience on firm performance, risk-taking behavior, and CEO compensation. Using hand-collected data for a large cross-section of CEOs over 1992-2017, we find that CEOs with cross-industry experience are not likely to help improve firm performance, tend to invest less on R&D, and are likely to receive pay premium. On the other hand, we document a nonmonotonic relation between CEOs’ specific-industry experience and firm performance as well as R&D. Particularly, CEOs’ specific-industry experience leads to higher firm performance and R&D investments until it reaches a certain threshold, especially among high growth …


How Tempered Radicals Pursue Ideological Change Within Their Organization, Saleh M. Bajaba Aug 2019

How Tempered Radicals Pursue Ideological Change Within Their Organization, Saleh M. Bajaba

Doctoral Dissertations

Organizations that are adaptive, diverse, and socially responsible are often built by employees who are able to implement change “under the radar” of those in the organization who would ordinarily fight significant change. These “tempered radicals” are insider activists who serve as the catalyst for incremental constructive changes which, over time, build better organizations. Unfortunately, little is known about what motivates tempered radicals to enact changes within their organizations. In order to better understand the motives of these internal change agents, I develop a measure of tempered radical motives (TRM). In Study 1, I develop a measure of TRM by …


The Road To Inequity Is Paved With Good Intentions: Examining The Gender Pay Gap In Equity Awards, Felice B. Klein, Ryan Hammond, Aaron D. Hill, Ryan Stice-Lusvardi Aug 2019

The Road To Inequity Is Paved With Good Intentions: Examining The Gender Pay Gap In Equity Awards, Felice B. Klein, Ryan Hammond, Aaron D. Hill, Ryan Stice-Lusvardi

Management Faculty Publications and Presentations

Using novel data from two organizations that have been recognized as leaders for their gender equality efforts, we show that even when organizers are taking active steps to reduce gender inequality in more traditional forms of pay (e.g., salary and bonuses), gender pay gaps continue to exist for equity-based awards.


New Sheriff In Town: Antecedents And Consequences Of Effective Lead Independent Directors, Dinesh Hasija Aug 2019

New Sheriff In Town: Antecedents And Consequences Of Effective Lead Independent Directors, Dinesh Hasija

Graduate Theses and Dissertations

This paper examines a relatively new form of board leadership structure, the Lead Independent Director (LID), that has not received much attention in the corporate governance literature. This role was adopted in 2003 by most large US firms as a result of stock exchange mandates and pressure from institutional investors. From an agency theory perspective, this new form of leadership structure was designed to give additional control to independent directors, thus enhancing the monitoring function of the board. However, according to symbolic management theory, firms may adopt such a structure merely as a response to institutional pressures, thus making no …


Choosing Information Systems As A Major: Factors That Influence Selection, Carole L. Shook Aug 2019

Choosing Information Systems As A Major: Factors That Influence Selection, Carole L. Shook

Graduate Theses and Dissertations

The purpose of this study was to examine student perceptions of factors affecting the decision to select information systems as an undergraduate major. Additionally, information systems students were compared to other business students to see if significant differences existed between groups. The four factors studied included: (a) personal interest in the major, (b) student competence, (c) value and utility, and (d) external influences of other people and academic experiences.

A convenience sample was used at a public university in the Southeastern region of the United States. Two hundred junior/senior students were selected as participants. One hundred of the students were …


Carrots And Sticks Of Whistleblowing: What Classification Trees Say About False Claims Act Lawsuits, Tammy Cowart, Kurt Schulzke, Sherry Jackson Aug 2019

Carrots And Sticks Of Whistleblowing: What Classification Trees Say About False Claims Act Lawsuits, Tammy Cowart, Kurt Schulzke, Sherry Jackson

Accounting, Finance, Information Systems, and Business-Law Faculty Publications and Presentations

Whistleblower lawsuits under the federal False Claims Act have markedly increased over the past decade. While the amount of individual settlements and judgments vary, over time the government has paid out an average of about 15% of its recoveries as awards to whistleblowers. This investigation used a classification tree algorithm to analyze a sample of recent False Claims Act qui tam settlements, identifying several factors that distinguish larger settlements from smaller ones. Notably, the public or private status of corporate defendants, the federal judicial circuit in which the case is settled, type of case, case duration, relator status, and whether …


“Can Entrepreneurs Sell Their Firms And Still Own Them?”: The Adoption Of Dual-Class Structures And Their Effects On Ipo Performance, Nitin Kumar Singh Aug 2019

“Can Entrepreneurs Sell Their Firms And Still Own Them?”: The Adoption Of Dual-Class Structures And Their Effects On Ipo Performance, Nitin Kumar Singh

Management Dissertations - Archive

Dual-class Structures enable entrepreneurs to separate voting rights and cash-flow rights in arbitrary proportions to exercise control of the firm. Dual-class structures allow entrepreneurs to retain the benefits of being private and reap the benefits of going public. This dissertation identifies the governance, firm-specific, and strategic antecedents of firms that adopt dual-class structures and determines its effect on IPO performance. This study finds that firms that adopt fewer governance mechanisms, have a greater number of insiders, are younger, have a higher level of sales, pursue risky strategies (such as internationalization, acquisition, and innovation) are more likely to adopt dual-class structures. …


Business Ethics: Perspectives On The Global Supply Chain, Andrea R. Irias Aug 2019

Business Ethics: Perspectives On The Global Supply Chain, Andrea R. Irias

Open Educational Resources

This assignment was inspired by a group discussion by faculty who teach the First Year Seminar in Business (BTF101) during the 2018-19 Rebooting the FYS Seminar. BTF101 is a two-credit course that meets for a total of 3 hours. We were tasked with ways to improve course assignments aimed at strengthening students’ Global Learning Competency and Digital Communication Ability. The topic of sweatshops abroad is a proven way to introduce a Global Learning assignment with a business related topic. In order to deepen the students’ learning on the subject, the assignment tasks students with taking on the role of …


The Relationship Between Motivation To Use Airbnb And Guests’ Repurchase Intention: Moderating Effect Of Consideration Set, Wen Jiang Aug 2019

The Relationship Between Motivation To Use Airbnb And Guests’ Repurchase Intention: Moderating Effect Of Consideration Set, Wen Jiang

UNLV Theses, Dissertations, Professional Papers, and Capstones

With the rise of the peer-to-peer sharing economy, Airbnb has become the leading platform as an online marketplace that allows homeowners to contract short-term leases or rents to tourists. It has expanded rapidly around the globe. This study comprehensively reviews previous literature with respect to the marketing of Airbnb. The study then summarized and categorized 12 motivators linked as causative agents for guests choosing Airbnb. Using the push-pull theory, along with research on the consideration set, this study examines the relationships between Airbnb motivators and guests’ repurchase intention. This study further examines how the consideration set moderates these relationships.

Seventy-eight …


Modular Interconnected Processes, Fluid Partnering, And Innovation Speed: A Loosely Coupled Systems Perspective On B2b Service Supply Chain Management, Chandan Acharya, Divesh Ojha, Pankaj C. Patel, Rahul Gokhale Aug 2019

Modular Interconnected Processes, Fluid Partnering, And Innovation Speed: A Loosely Coupled Systems Perspective On B2b Service Supply Chain Management, Chandan Acharya, Divesh Ojha, Pankaj C. Patel, Rahul Gokhale

Publications and Research

In this paper, we examine whether and how loosely coupled systems in service supply chains influence the speed of innovation in service organizations. Drawing upon the nomological network of loosely coupled systems, we propose a way for supply chains in the business to business (B2B) market context to be conceptualized as loosely coupled systems and explain how the dialectical elements of modularity at the interface of standard process and content interfaces (SPCI) and structured data connectivity (SDC) enable the sharing of high-quality information through fluid partnership in service supply chains to improve innovation speed. Results that are based on a …


J Mich Dent Assoc August 2019 Aug 2019

J Mich Dent Assoc August 2019

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA’s 6,200+ members across the state. No publication reaches more Michigan dentists! This month's issue features articles on the top 10 financial mistakes dentists make, a new classification scheme for periodontal diseases and conditions, and a look into evidence-based clinical decision-making.