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Full-Text Articles in Business Administration, Management, and Operations

Looking Back To Move Forward: The Next Decade And Beyond For Human Experience, Jason A. Wolf Apr 2024

Looking Back To Move Forward: The Next Decade And Beyond For Human Experience, Jason A. Wolf

Patient Experience Journal

This issue comes out at an important moment for the experience conversation. It was ten years ago from the publication date of this issue on April 30, 2014, that the first issue of Patient Experience Journal (PXJ) was released. PXJ was intended to be a gathering place. A virtual town square for the experience movement where people could and would come together to share ideas and proven practice. This value of collaboration is at the foundation of our very efforts as a global community through The Beryl Institute. Experience is not some secret competitive ingredient in the world of healthcare. …


The Fundamentals Of Claymation Films, John Hardy Apr 2024

The Fundamentals Of Claymation Films, John Hardy

ENGL 1102 Showcase

This anthology covers three different aspects of a clay-animated film. It covers the unique financial situation that clay-animated films encounter, the different psychological responses that are related to clay-animation, and the specific character creation and voice acting done for the films.


Adaptive Leadership: Nurse Executives Building Organizational Adaptive Capacity During Times Of Crisis, Challenge, And Change, Kristian Poitier Apr 2024

Adaptive Leadership: Nurse Executives Building Organizational Adaptive Capacity During Times Of Crisis, Challenge, And Change, Kristian Poitier

Dissertations

Purpose: The purpose of this exploratory phenomenological study was to identify and describe the strategies used by nurse executives in acute care hospitals to build an adaptive capacity based on the five key characteristics of adaptive leadership identified by Heifetz et al. (2009).

Methodology: This qualitative phenomenological study identified and described the perceived impact of adaptive leadership on building an organization’s adaptive capacity as perceived by nurse executives in acute care hospitals, for-profit and not-for-profit, with the title of chief nursing officer (CNO) or chief nurse executive (CNE) in Southeast, West, and North Florida. The researcher was part of a …


Straight From The Source: Three Perspectives On Best Practices For Hiring People With Intellectual And Developmental Disabilities, Elyse Whittemore Apr 2024

Straight From The Source: Three Perspectives On Best Practices For Hiring People With Intellectual And Developmental Disabilities, Elyse Whittemore

Honors Thesis

The purpose of this research is to identify best practices for the successful employment of people with intellectual and developmental disabilities by exploring their employment from several perspectives. Despite the prominence of DEI initiatives in today’s organizations and federal legislation prohibiting discrimination, people with intellectual and developmental disabilities still struggle to find employment. This is unfortunate as employment is vital for people's physical, mental, and financial well-being, and because employers may be overlooking valuable potential employees. Through a qualitative analysis of first-hand accounts of people with intellectual and developmental disabilities, their family members, and employers who proactively hire people with …


One Hand Doesn’T Clap: The Moderation Of Individual And Contextual Factors On The Relationship Between Leader Narcissism And Followers’ Outcome, Wafa Mohammed Al Wahedi Apr 2024

One Hand Doesn’T Clap: The Moderation Of Individual And Contextual Factors On The Relationship Between Leader Narcissism And Followers’ Outcome, Wafa Mohammed Al Wahedi

Thesis/ Dissertation Defenses

Drawing on leadership and social exchange theories, the purpose of this study is to examine the adverse impact of the toxic triangle; namely, Leader Narcissism (LN), Perceived unethical climate (PUC) and followers’ submissiveness (FS) on followers’ outcomes, particularly psychological capital (PsyCap) and constructive deviance (CD) through the mediation of leader-member exchange (LMX). The study introduces moral identity (MI) as a moderator. The conceptual framework was put to the test with data collected from both leaders and their followers in UAE-based organizations. Hierarchical linear model analysis was run on leaders and followers’ dyadic data for testing whether moral identity moderated the …


Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala Apr 2024

Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala

Harrisburg University Dissertations and Theses

This study investigates the correlation between emotional intelligence (EI) and client satisfaction in project management. It is guided by the central research question: Is emotional intelligence linked to client satisfaction? To explore this, the research is structured around Practice of EI on Leadership and Junior level and impact on client satisfaction, the impact of varying work environments, including remote, hybrid, office-based, and site-based settings, on project outcomes post-pandemic; differences in EI practices across countries and the effect of diverse work cultures; the comparison of EI application across different fields, with a focus on work-life balance and industry-specific practices in banking, …


The Impact Of Using Standard Quality Measures Such As Iso 9001:2015 On Emerging Software Companies Created With Agile Methodologies., Elisa Orillac Apr 2024

The Impact Of Using Standard Quality Measures Such As Iso 9001:2015 On Emerging Software Companies Created With Agile Methodologies., Elisa Orillac

Harrisburg University Dissertations and Theses

This qualitative research aimed to analyze the impact of applying quality measure standards, specifically ISO 9001:2015, in emerging software companies that have decided to manage their projects through Agile methodologies. While Agile methodologies are well known for their continuous delivery of software, the quality that results from these projects is not always guaranteed. This research aimed to evaluate what benefits in terms of cost, timely delivery of working software, and production have companies who already applied QMS had. Or, if applying the QMS had a negative result, why was this the case? The hypothesis for the research was that those …


2024-04-18 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate. Apr 2024

2024-04-18 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from April 18, 2024.


The Effects Of Covid-19 On The Mobile Payment Banking System, Sydney Mason Apr 2024

The Effects Of Covid-19 On The Mobile Payment Banking System, Sydney Mason

Senior Honors Theses

This study includes an examination of the effect of the Coronavirus (COVID-19) pandemic on electronic payment apps. Ever since the pandemic caused a global shutdown, the banking industry was forced to adjust their usual operations and adopt new technological advancements that would allow for contactless payment. Consumers, worried about contracting the virus through the physical exchange of currency, resorted to utilizing payment apps. This contributed to the increase in electronic payment usage. This research addresses the effect of COVID-19 on three different electronic payment apps, Venmo, PayPal, and Zelle. A comparative longitudinal analysis shows the increase in total transactions from …


2024-04-18 General Education Council Mission Revised, Morehead State University. Faculty Senate. Apr 2024

2024-04-18 General Education Council Mission Revised, Morehead State University. Faculty Senate.

Faculty Senate Records

A proposed revisal of the General Education Council mission submitted to the Faculty Senate on April 18, 2024.


2024-04-18 Registration Advisory Committee Mission Revised, Morehead State University. Faculty Senate. Apr 2024

2024-04-18 Registration Advisory Committee Mission Revised, Morehead State University. Faculty Senate.

Faculty Senate Records

A proposed revisal to the Registration Advisory Committee mission submitted to the Faculty Senate on April 18, 2024.


"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana Apr 2024

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …


Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza Apr 2024

Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza

Dissertations

Purpose: The purpose of this quantitative, correlational study was to investigate the relationship between emotional intelligence and self-efficacy in Chief Business Officials (CBOs) working in School Districts in the state of California.

Methodology: The primary objective of this study was to examine the relationship between emotional intelligence and self-efficacy characteristics, employing a quantitative, correlational research design. The study involved a non-experimental approach to establish correlations between the identified variables and an explanatory design to elucidate the relationship between variables. Correlational research has been established as the most effective approach for examining correlations between phenomena and distinct population samples, which made …


2024-04-16 Review Of Pg-55 Update Draft, Morehead State University. Faculty Senate. Apr 2024

2024-04-16 Review Of Pg-55 Update Draft, Morehead State University. Faculty Senate.

Faculty Senate Records

A draft of the Review of PG-55 Update submitted to the Faculty Senate on April 16, 2024.


2024-04-16 Pg-55 Update - Faculty Feedback, Morehead State University. Faculty Senate. Apr 2024

2024-04-16 Pg-55 Update - Faculty Feedback, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty feedback on PG-55 Update submitted to the Faculty Senate on April 16, 2024.


Assessing Past Airworthiness Directives And How Safety Management Systems May Benefit Aviation Product Design And Manufacturing, Damon Lercel, Manoj Patankar, Richard Steckel Apr 2024

Assessing Past Airworthiness Directives And How Safety Management Systems May Benefit Aviation Product Design And Manufacturing, Damon Lercel, Manoj Patankar, Richard Steckel

Journal of Aviation/Aerospace Education & Research

The European Union Aviation Safety Agency (EASA) continues to promulgate Safety Management Systems (SMS) across aviation organizations when it recently issued SMS requirements for EASA certificated Part 145 maintenance, repair and overhaul (MRO) organizations and Part 21 Design & Manufacturing (D&M) organizations. Currently, the Federal Aviation Administration (FAA) has no such rule in place for these U.S.-based organizations, which may challenge those doing business in countries where EASA policies apply. Given that a majority of the United States’ D&M and MRO population is made up of smaller organizations, it is likely a U.S. SMS regulation will require justification of the …


Career Choice Motivation For Professional Pilots, Brett Watts, Tamilla Curtis, Scott Ambrose Apr 2024

Career Choice Motivation For Professional Pilots, Brett Watts, Tamilla Curtis, Scott Ambrose

Journal of Aviation/Aerospace Education & Research

This study identified key motivational factors of current flight training students to better understand how individuals are motivated to pursue a career in aviation. The theoretical framework used in this study was based upon self-determination theory, as originally introduced by Deci and Ryan (2000).The research approach for this study was a semi-structured interview process where students were asked eight foundational career motivation source questions and their responses were organized into career choice motivation categories. Results showed most participants became motivated to pursue a piloting career at a very young age. This early motivation was largely due to influence from third …


Development Of A Safety Performance Decision-Making Tool For Flight Training Organizations, Marisa Aguiar, Carolina L. Anderson, Dothang Truong, Gregory S. Woo, Kenneth Byrnes Apr 2024

Development Of A Safety Performance Decision-Making Tool For Flight Training Organizations, Marisa Aguiar, Carolina L. Anderson, Dothang Truong, Gregory S. Woo, Kenneth Byrnes

Journal of Aviation/Aerospace Education & Research

The purpose of the research was to create and validate a safety performance decision-making tool to transform a reactive safety model into a predictive, decision-making tool, specific to flight training organizations, to increase safety and aid in operational decision-making. Using Monte Carlo simulation, the study conducted simulation runs based on operational ranges to simulate the operating conditions with varying levels of controllable resources in terms of personnel (Aviation Maintenance Technicians and Instructor Pilots) and expenditures (active flight students and available aircraft). Four What-if Scenarios were conducted by manipulating the controllable inputs. Changes to the controllable inputs are reflected by variations …


2024-04-15 Faculty Senate Constitution Revised, Morehead State University. Faculty Senate. Apr 2024

2024-04-15 Faculty Senate Constitution Revised, Morehead State University. Faculty Senate.

Faculty Senate Records

A revised proposal for the Faculty Senate Constitution submitted to the Faculty Senate on April 15, 2024.


Hse-8 The Revitalization Of The Hazel Green Academy, Josephine Traver, Jennifer M. Nguyen Apr 2024

Hse-8 The Revitalization Of The Hazel Green Academy, Josephine Traver, Jennifer M. Nguyen

SC Upstate Research Symposium

The Hazel Green Academy Revitalization Project is a community service-based project focused on restoring and repurposing the Hazel Green Academy (HGA). Established in 1880, HGA was a residential college-preparatory school located in Eastern Wolfe County, KY. At its height, HGA served not only as a school but also as a source of education and community events. Throughout the years, the academy expanded its facilities and resources to benefit both the students and the community. However, as free public schools emerged in the surrounding area during the 1930s, HGA faced a decline in enrollment. Consequently, HGA struggled for the next few …


Exploring The Perceptions And Experiences Of Remote Work Among Administrative Healthcare Personnel At An Academic Medical Center In The Southeastern United States: A Qualitative Investigation, Jonathan E. Young Apr 2024

Exploring The Perceptions And Experiences Of Remote Work Among Administrative Healthcare Personnel At An Academic Medical Center In The Southeastern United States: A Qualitative Investigation, Jonathan E. Young

MUSC Theses and Dissertations

This qualitative study investigates the attitudes and experiences of administrative healthcare employees toward remote work at an Academic Medical Center (AMC) in the Southeastern United States. Amid the COVID-19 pandemic, healthcare organizations rapidly shifted toward remote work to ensure safety, prompting questions regarding the sustainability of this model. Through semi-structured interviews, participants expressed a preference for remote work, citing increased productivity and job satisfaction. Flexibility emerged as a key benefit, allowing employees to effectively integrate professional and personal responsibilities. However, maintaining boundaries between work and personal life posed challenges, necessitating clear policies and support structures. This project contributes to existing …


2024-04-12 Institutional Animal Care And Use Committee Meeting Minutes, Morehead State University. Faculty Senate., Institutional Animal Care And Use Committee. Apr 2024

2024-04-12 Institutional Animal Care And Use Committee Meeting Minutes, Morehead State University. Faculty Senate., Institutional Animal Care And Use Committee.

Faculty Senate Records

The meeting minutes of the Institutional Animal Care and Use Committee for April 12, 2024.


Exploring Entrepreneurial Intention And Subjective Beliefs: A Comparative Analysis Of General Education Schools And Commercial Schools, Julia Riess, Bettina Fuhrmann, Gerhard Geissler Apr 2024

Exploring Entrepreneurial Intention And Subjective Beliefs: A Comparative Analysis Of General Education Schools And Commercial Schools, Julia Riess, Bettina Fuhrmann, Gerhard Geissler

International Journal for Business Education

This study examines the entrepreneurial intentions of Austrian secondary school students, specifically comparing students from commercial schools with those from general education schools. We analyzed 2,329 data sets and found that subjective beliefs, primarily behavioral and control beliefs, significantly influence entrepreneurial intentions. In addition, demographic factors such as gender, language, acquaintance with entrepreneurs, and school type play a significant role in explaining the variance in entrepreneurial intentions.

Our detailed analysis shows that students from commercial schools have stronger entrepreneurial intentions and subjective beliefs. Particularly notable are the differences in behavioral beliefs, where students from commercial schools find all aspects of …


2024-04-11 Faculty Welfare & Concerns Committee Meeting Minutes, Morehead State University. Faculty Senate., Faculty Welfare & Concerns Committee. Apr 2024

2024-04-11 Faculty Welfare & Concerns Committee Meeting Minutes, Morehead State University. Faculty Senate., Faculty Welfare & Concerns Committee.

Faculty Senate Records

Meeting minutes from the Faculty Welfare & Concerns Committee for April 11, 2024.


Games To Grades: Evaluation Of Psychological Capital, Emotional Intelligence, And Virtual Team Performance Among Project Teams, Ryan Will, Brent J. Goertzen, Magdalene Moy Apr 2024

Games To Grades: Evaluation Of Psychological Capital, Emotional Intelligence, And Virtual Team Performance Among Project Teams, Ryan Will, Brent J. Goertzen, Magdalene Moy

SACAD: Scholarly Activities

Group projects are frequently used in higher education courses to facilitate collaboration; however, group effectiveness can vary greatly, resulting in individual stress and poor academic performance. To alleviate this, some instructors utilize peer evaluation. While instructors are well intentioned these rubrics rarely, if ever, are grounded in the constructs of collaboration that they wish to foster. This research poster reports on an ongoing project to develop a self and peer evaluation grounded in psychological capital and emotional intelligence, the EQ-PSY Evaluation. These constructs were selected based on their dimensions for individual and social capacities to capture effective teamwork.

This poster …


Breaking Barriers: Enhancing Accessibility For Latin American Students In U.S. Higher Education, Maria Caceres Apr 2024

Breaking Barriers: Enhancing Accessibility For Latin American Students In U.S. Higher Education, Maria Caceres

Whittier Scholars Program

In the dynamic realm of higher education, the pursuit of inclusivity and accessibility stands as a central endeavor. This research project delves into the hurdles faced by Latin American students aspiring to pursue opportunities in the United States, aiming to unravel the complexities of admission requirements and immigration processes. Against the backdrop of the evolving educational landscape post-COVID-19, the study seeks to redefine the higher education sector's approach, fostering an environment that transcends barriers and embraces a more inclusive ethos.

The research holds significance in its mission to illuminate the academic achievements of international students, particularly those from Latin America, …


2024-04-10 Pac-1 Revised, Morehead State University. Faculty Senate. Apr 2024

2024-04-10 Pac-1 Revised, Morehead State University. Faculty Senate.

Faculty Senate Records

A revisal to PAc-1 submitted to the Faculty Senate on April 10, 2024.


2024-04-10 Pac-35 Revised, Morehead State University. Faculty Senate. Apr 2024

2024-04-10 Pac-35 Revised, Morehead State University. Faculty Senate.

Faculty Senate Records

A revisal to PAc-35 submitted to the Faculty Senate on April 10, 2024.


2024-04-10 Pg-2 Revised, Morehead State University. Faculty Senate. Apr 2024

2024-04-10 Pg-2 Revised, Morehead State University. Faculty Senate.

Faculty Senate Records

A revisal to PG-2 submitted to the Faculty Senate on April 10, 2024.


2024-04-10 Pac-29 Revised, Morehead State University. Faculty Senate. Apr 2024

2024-04-10 Pac-29 Revised, Morehead State University. Faculty Senate.

Faculty Senate Records

A revisal to PAc-29 submitted to the Faculty Senate on April 10, 2024.