Reducing Mega-Event Syndrome: A Case Study Of Expo 2020, Zehra Abdulla, Christopher S. Dutt

Journal of Global Hospitality and Tourism

The study was designed to explore how Expo 2020, as one of the first mega-events to be hosted in the Middle East, was undertaking steps to avoid many of the negatives of such events, termed mega-event syndrome (MES). A qualitative approach was adopted, where 5 elite face-to-face interviews were conducted with senior officials within Expo 2020 who could offer detailed insights into the planning of the event. Participants were purposefully selected based on their knowledge and experience within Expo 2020. Participants felt that Expo 2020 was not exposed to many of the symptoms of MES largely because of Dubai’s pre-existing …

Crisis To Success: Online Food Delivery For Restaurants’ Sales Performance And Customer Purchase Intention, Wenfang Liu, Jaewook Kim

Journal of Global Hospitality and Tourism

Identifying factors influencing food delivery sales and customers’ intentions amid pandemic restrictions aids strategic planning for restaurant business in uncertain business environments. This paper aims to explore restaurant survival strategies by examining customers’ purchase intentions towards online food delivery services. The results of this paper assist restaurant business in establish a sustainable competitive advantage amidst market crises with a focus on organizational learning for future events. This paper utilized a mixed-method approach and comprised two studies. Study one explores factors affecting online food delivery sales through multiple linear regression analysis. Study two investigates customers’ intentions under online payment concerns through …

Three Essays Examining Technology Adoption And The Role Of Physicians In Improving Efficiency, Quality And Reducing Risk In Healthcare Supply Chains, Rajib Dutta

Graduate Theses and Dissertations

Hospitals across the USA are operating under extreme financial stress and looking for opportunities to improve financial stability and maximize bottom-line savings. As supply chain function accounts for up to 40 percent of total hospital operating cost, hospital leaders are increasingly viewing the healthcare supply chain as a potential area for efficiency gain and cost reduction. The recipe for effective and efficient care delivery is to synchronize the flow of supplies with patient needs by integrating products, processes, and information while complying with government regulations. Therefore, proper management of inventory, role of government policies in shaping hospital strategies, adoption of …

Maximizing Generative Ai Benefits With Task Creativity And Human Validation, Charu Sinha, Veselina P. Vracheva, Cristina Nistor

Business Faculty Articles and Research

Much of the existing literature on generative AI applications is conflicting, with findings suggesting that investing in AI will lead to better organizational outcomes but also pointing out that incorporating AI may be a wasteful even counterproductive initiative. We develop a conceptual frame-work to characterize generative AI benefits based on the types of tasks that generative AI may be used for in management. Our work suggests that task creativity plays a key role in successful generative AI outcomes, but human validation - the extent to which a human engages in a supervisory role - is required to reap the benefits. …

Consumption Of Over-The-Top (Ott) Media Streaming Services In Rural Tamil Nadu, Rajarathi K

Theses and Dissertations

Over-the-top (OTT) Media Streaming Services are modern online entertainment services based on new media technologies. During the COVID-19 lockdowns, the OTT consumer base experienced exponential growth, especially in India. Currently, the Indian OTT industry is in its second growth phase, owing to increased consumption in rural India. The interests of rural consumers align with different types of OTT content, providing potential market for OTT media streaming services. Tamil Nadu is a front runner in the consumption of YouTube and other popular OTT media streaming services in the country. The Government of Tamil Nadu is making penetration efforts to establish OTT …

From Vision To Venture: Investigating Small Business Entrepreneurship, Lindsey N. Lapinta

Honors Projects

This research explores the challenges and opportunities faced by small business startups, focusing on the critical factors contributing to their success or failure. More than two-thirds of small business startups fail to deliver a positive return to investors, often discouraging aspiring entrepreneurs. Through an in-depth analysis of existing literature, interviews with successful entrepreneurs, and case studies, this research identifies common patterns and underlying reasons for these failures. Key insights from Tom Eisenmann’s book "Why Start-ups Fail" and Eric Ries’ book "The Lean Startup'' highlight the importance of validated learning, strategic stakeholder management, and the need for startups to pivot or …

Organizational Control And Technological Capabilities: The Moderating Role Of Family Influence On The Firm, Sean Leahy

Dissertations

This dissertation examines the influence of organizational controls on technological capabilities in privately owned U.S. corporations, with a specific focus on family-owned businesses. The primary objective of the study was to investigate how formal controls (process and outcome) and clan controls (informal practices) impact technological innovation and competence. Using a quantitative approach, data were collected from 177 individuals and analyzed through partial least squares structural equation modeling (PLS-SEM) path analysis. The findings indicate a significant relationship between formal controls and technological capabilities. However, the interaction of family influence on this dynamic was not supported. Results also revealed a robust association …

The Examination Of The Mathematical Calculation On Premium Reserve Modifications For Endowment-Life Insurance Products, Farisa Salwa Fatimah, Debrina Ferezagia, Wira Darmiza

Jurnal Administrasi Bisnis Terapan

Insurance offers numerous advantages in managing the diverse dangers it encounters. The level of compensation provided is contingent upon the magnitude of the premium remitted. A fraction of the premium collected by the company must be allocated as a premium reserve to ensure that the company will not have any challenges in settling future claims. The calculation of premium reserves is performed through the utilization of prospective and retrospective reserve methods, which rely on net premiums as the foundation for the computation. The premium reserve calculation approach employs both the Canadian and Full Preliminary Term methodologies. The objective of this …

Essays On Multivariate Risk, Lin Zhou

Lingnan Theses (MPhil & PhD)

The essays focus on the analysis of multivariate risk, and they present insights in three papers. The first paper extends stochastic dominance to bivariate analysis by incorporating a reference function. Our approach offers flexibility in the selection of a reference function, improving upon previous studies by addressing their limitations more cohesively. The second paper explores a general choice-theoretic characterization of the duality that exists between a mean-utility-preserving increase in correlation and an increase correlation aversion. This sheds light on monotone comparative statics and characterizes cross-partial derivatives of the utility function. The last paper investigates optimal prevention in the presence of …

The Influence Of System Optimization On Improving The Quality Of Administrative Services In The Ministry Of Education, Culture, Research And Technology, Mohammad Ridha, Dhini Novia Azaria

Jurnal Administrasi Bisnis Terapan

ABSTRACT

Correspondence and record management are crucial components of a company or institute. Although often considered as things that do not require primary attention, these two components can have a very important role in the occurrence of an event. Along with the development of technology, the management of correspondence and archives is also growing. Generally, the development of this management is in the form of the emergence of an application that can accommodate the needs of correspondence and archives of a company or institute. In Ministry of Education, Culture, Research, and Technology, the application is called "Sistem Naskah Dinas Elektronik" …

Developing Public-Private R&D Consortia To Accelerate Alzheimer’S Disease Drug Development, Joel West, Paul Olk

Management: Faculty Scholarship

Efforts to accelerate Alzheimer's disease (AD) drug development have been spurred on by the creation of open science, public-private R&D consortia. An R&D consortium provides an improved structure for generating and disseminating AD knowledge across a range of organizations while also aligning their interests. Drawing from archival and interview data collected on 46 public-private R&D consortia focused wholly or in part on AD, we uncover two important innovations: the creation of novel consortium types that facilitate coordination beyond the individual consortium, and the practice of organizations joining multiple consortia. Collectively these innovations provide member organizations with different pathways for advancing …

Board Gender Diversity And Its Impact On Financial Performance And Risk-Taking: A Study Of Listed North American Companies, Ambrose Houphouet

Doctoral Dissertations (DBA)

In today's globalized world, gender diversity is increasingly recognized as vital for companies, yet women remain underrepresented in leadership positions. The lack of representation of women in leadership roles and their possible impact on business performance have led to a greater awareness of gender diversity on corporate boards in recent years. However, men dominate in some fields and the representation of women in decision-making levels is very low and it is unclear whether gender diversity brings any benefits to the company in terms of financial performance and risktaking. Therefore, the study examines the impact of gender diversity on financial performance …

The “Consistent Chameleon”: Values-Driven Leadership Among Social And Business Leaders Doing Social Entrepreneurship, Esthi Nave, Hagai Katz

The Journal of Values-Based Leadership

Changing norms in the organizational world drive new hybrid organizational phenomena that reflect an expectation that businesses will be more values-driven and values-driven social organizations will be more businesslike. However, mixing moral values and hard-nosed business creates contradictions. Indeed, research on social/business hybrids has revealed tensions and challenges. Yet, not enough is known about how social entrepreneurs address these inherent contradictions. We explore this question qualitatively through 25 interviews with two types of social/business hybrid organization leaders and their seconds in command: social entrepreneurs who work solely in the social sector (‘exclusive’) and businesspeople who start social ventures (‘dual’).

Analysis …

The Interplay Of Corporate Social Responsibility (Csr), Employees In The Convenience Store Sector, And Net Promoter Score (Nps) Impact, Musa Pinar, Faruk Guder, Tulay Girard

The Journal of Values-Based Leadership

In the realm of a convenience store business, this study aims to examine: 1) customer perceptions of CSR activities, employee behavior, and value congruity; 2) the potential impact of respondent demographics on CSR activities, employee behavior, value congruity, and the likelihood of recommending convenience stores and fuel businesses; 3) the relationships between CSR activities, employee behavior, and value congruity, and 4) the impact of CSR activities and gender on the likelihood of customer recommendation of the brand. Based on 2000 surveys from the loyalty members, the study found that CSR activities, employee behaviors, and value congruity are important for business …

Stephen Covey’S Leadership Approach And The Quest For Ethics In Leadership, Ezekiel Ifeanyichukwu Oko

The Journal of Values-Based Leadership

This article brings valuable insights from Stephen Covey’s Principle-Centered Leadership (PCL) to the limelight as a contribution to the critical efforts of leadership practitioners and scholars to remedy organizations and societies through quest for ethics in leadership and practice of value-based leadership (VBL). It explored the major ideas and content of PCL and demonstrated its significance in the current leadership research. Firstly, with a meta-analysis in comparison with five recent key theories of leadership, it revealed that those theories adopt the insights of PCL to a great extent. Secondly, subjecting PCL to the evaluative criteria of leadership ethics, it demonstrated …

Leadershift Today: Balancing Ego And Altruism, Joan F. Marques

The Journal of Values-Based Leadership

This article addresses a behavioral dichotomy that seems to be a prerequisite in proper leadership performance in today’s world, especially in organizational settings that cultivate a culture of wellness and reciprocal progress. While the involved concepts - ego and altruism - are generally familiar human traits, the need for a shift from one to the other once leadership has been attained, has not been discussed as such before. This article therefore aims to evoke within leaders the awareness of the need to shift their mindset, and therefore their behavior, from ego-driven to collective-focused once elevated into a leadership position. The …

Exploring Recognition, Rewards, And The Multi-Generational Workforce During The Covid-19 Pandemic, Sara J. Hollenbeck

Doctor of Education Program Dissertations

This study sheds light on the importance of rewards and recognition programs in improving employee engagement and highlights the need for organizations to rethink their rewards and recognition strategies to better meet the needs of multi-generational employees. One problem found in organizations was that many current multi-generational employees had low engagement due, in part, to outdated rewards and recognition programs (Agarwal et al., 2018; North, 2017; O.C. Tanner Institute, 2021). There was a gap in research regarding multi-generational employees in multiple professions and their perceptions of rewards and recognition and how those monetary and non-monetary rewards could affect their engagement …

Growth In The California Manufacturing Sector Moderates, Anderson Center For Economic Research

Anderson Center Press Releases

No abstract provided.

Supervisor Gender, Employee Creativity, And The Mediating Role Of Interaction Frequency, Holly Chadwick, R. Isil Yavuz, Crystal Xiangwen Jiang, Elzotbek Rustambekov

Management Department Faculty Journal Articles

While it is well established that leader characteristics influence employee outcomes, little is known about whether and how leader gender influences employee creativity. Traditionally, female leaders are considered a mismatch for prototypical leadership roles, resulting in less optimal employee outcomes compared to male leaders. In this paper, by drawing on social role and leader-member exchange (LMX) theories, we argue that female supervisors may have advantages over male supervisors and may serve as a catalyst to encourage employee creativity. In the empirical analyses, we test our hypotheses using data from German, Japanese, and South Korean foreign subsidiaries located in China. Results …

Chief Sustainability Officer’S Role Centrality And Corporate Sustainability Performance, Taiwo Abraham, Gabriel Owusu, Xuan Wang

Management Faculty Publications

Corporate Sustainability Performance (CSP) has gained substantial attention as firms recognize its potential impact on competitive advantage. In response, there has been a significant increase in the appointment of Chief Sustainability Officers (CSOs) tasked with managing sustainability performance and integrating systemic sustainability initiatives for business growth. In this research, we draw upon upper echelon theory and social network theory to argue that merely having a CSO does not enhance CSP. However, the centrality of CSO within organizational networks significantly augments CSP. Further, leveraging literature from institutional theory and stakeholder theory, we provide a fresh perspective on how organizations should approach …

Career Preferences Of Business Students: Traditional Career Path Or Entrepreneurship And Self-Employment?, David W. Whitlock, Ashley J. Hampton, Shanker Menon

Journal of Business & Entrepreneurship

Factors influencing career preferences of business students are explored. This study builds upon an original research project conducted in 1995, which focused on comparing pursuits of entrepreneurship versus more traditional business employment as career paths for business students. In the present study, 40 students enrolled in the senior-level capstone business course and 26 students enrolled in the freshman-level introductory business course in an AACSB accredited business school were administered surveys to determine career preferences and the factors influencing those preferences. The results of the introductory-level course are compared to those of students in the senior-level capstone business course and reported. …

Digital Transformation And Wise Leadership: Challenges And Opportunities Evidence From Government Institutions In Uae, Mohammad Al Qudah

Journal of Police and Legal Sciences

Purpose: the current study aimed at highlighting challenges and opportunities associated with digital transformation (DT) and the influence of these challenges and opportunities in wise leadership. Aspects taken into perspective included (decision-making, communication and collaboration, innovation, employee empowerment and ethical considerations).

Methodology: the study adopted the quantitative methodology through utilizing a questionnaire. The questionnaire was self-administered by (223) individuals from UAE governmental institutions. Statistical package for social sciences (SPSS) was employed in order to answer the study main questions and realize the hypotheses.

Results: Study indicated that adopting DT through the UAE governmental institutions is basically exposed to many challenges …

Strategic Flexibility And Its Role In Enhancing Institutional Excellence In The Police Case Study: The Eastern Region Police Department Of The General Command Of Sharjah Police, Abdalla Alkabouri

Journal of Police and Legal Sciences

This study aimed to know the role of strategic flexibility on the institutional excellence in the Eastern Region Police Department affiliated with the Sharjah Police Command, It was chosen because two of the service delivery centers obtained five stars within the government excellence system for the year 2023 in the country. The study used the descriptive analytical approach, a questionnaire was constructed as a tool for collecting information that is appropriate to the objectives of the study and its specific variables. A number of 82 questionnaires were distributed to the officers of the Eastern Province Police Department, who are the …

A Reviews Of Women's Outfit E-Commerce Models Using Feature Selection Techniques, Hadeer Mohamed Bekhet, Mona Nasr, Rasha Elnaggar

Future Computing and Informatics Journal

The rapid growth of e-commerce has transformed how consumers shop for fashion, including women's outfits. This study presents a comprehensive evaluation of women's outfit e-commerce models through the lens of feature selection technique. understanding customer sentiments is critical in today's marketing landscape, it provides firms with insights into how customers perceive their products and/or services and offers suggestions on how to enhance their offerings. This study aims to decipher the relationship between various characteristics in customer reviews on a women's clothing e-commerce site. Additionally, it classifies each review to determine whether it recommends the reviewed product or not, and whether …

What Teams Need: Leading Digital Creatives, Matthew Dyet

Staff Scholarship - Australia & Dubai

What Teams Need: Leading Digital Creatives was a talk at the Revelations Conference. Based on my book Great Games Need Great Leaders, this talk was focused more broadly on leadership in the creative industries due to the audience being primarily from film.

The Impact And Potential Of Digital Health Technologies, Craig Kimble, Thomas Pile, Alberto Coustasse

Pharmacy Practice & Administration

Digital technologies and smart devices are now used in every aspect of our lives. Further innovation in the digital health realm is growing and has the potential to reduce inefficiencies in the health care system by sharing health data with providers, decreasing costs related to unnecessary health care visits and improving patients’ quality of life and clinical outcomes by better tailoring treatment to the individual’s health needs.

Assessing The Effectiveness Of Smartphone Retail Shopping Apps Through The Lens Of Customer Value, Satisfaction, And Loyalty, Jean B. Ntahontuye

Doctor of Business Administration (DBA)

Retail e-commerce revenue was $904.9 billion in 2022; of this amount, $431.4 billion was realized via smartphone retail shopping apps, which is a 95% increase from 2019, and retail e- commerce is projected to exceed $1.7 trillion by 2027 (Statista, 2023a). Given the increasing popularity of these apps among consumers, management and marketing literature continues to debate what makes consumers accept and adopt retail shopping apps as their preferred online shopping method. Failure to understand what motivates consumers to repeatedly buy household goods via smartphone retail shopping apps may cause retailers to mistarget their customers by allocating scarce resources to …

Career Commitment Of Female Mid-Level Leaders In The Tourism And Hospitality Industry In The State Of Florida: A Narrative Inquiry Approach, Amy M. Bernard Harrelson

PhD in Organizational Leadership

The tourism and hospitality industry (THI) is the leading industry in the state of Florida's economy, yet it faces challenges related to workforce retention and leadership diversity. The aim of this dissertation was to explore the career commitment of female mid-level leaders within this industry, focusing on the factors influencing their commitment to their careers in the THI. This study involved in-depth interviews with three female mid-level leaders working in the THI in the state of Florida, using a qualitative research method with a narrative inquiry approach. The findings revealed that these leaders are driven by a profound passion for …

The Influence Of Coaching Behaviors On Gen Z Collegiate Athletes And Team Morale, Erik Bennett

PhD in Organizational Leadership

A coach's behavior significantly influences both athlete and team morale. As a generational change occurs, the behaviors exhibited by coaches may also require change. As members of Generation Z (Gen Z) begin to fill collegiate sports rosters, understanding their unique characteristics and preferences becomes critical for effective coaching strategies. Drawing upon generational studies and the interviews of six collegiate athletes within the Gen Z cohort, how coaching behavior influences collegiate athletes' athletic performance and team morale was analyzed within this cohort. Using a qualitative approach, data gathered from the six Gen Zaged collegiate athletes were analyzed to reveal patterns of …

A Quantitative Study Of The Influence Of Emotional Intelligence On The Ministerial Effectiveness Of Executive Pastors As Scored By Their Lead Pastors., Thomas P. Frisinger

PhD in Organizational Leadership

Over the past two decades, churches have expanded their pastoral staff to include executive pastors (XP) to support lead pastors (LP) by mitigating stress and enhancing effectiveness (Krenz-Muller, 2022; Tidwell, 2020) in finances, facilities, and governmental entities, and staff oversight and development. This study involved an examination of the relationship between the emotional intelligence (EI) levels of XPs, using the TEIQue-SF (Cooper & Petrides, 2010), and their perceived ministerial effectiveness (ME) as assessed by LPs on the Ministerial Effectiveness Survey (MES; Dobrotka & Frisinger, 2024). The aim of the study was to identify any significant correlation between XPs and ministerial …