Business Administration, Management, and Operations Commons^™

Marketing De Moda Predictivo E Inclusivo: Estrategias De Segmentación Avanzada Para Audiencias Diversas Con Inteligencia Artificial, Oscar Barroso Huertas

GDI. Revista de investigación de Género, Diseño e Innovación

Introducción: El marketing predictivo, impulsado por la inteligencia artificial (IA), está transformando cómo las marcas anticipan las necesidades de sus audiencias. En Moda, la personalización es clave para conectar emocionalmente con los consumidores, pero también es esencial que las marcas sean inclusivas, respetando la diversidad y la privacidad. Este artículo explora cómo las marcas de moda usan el marketing predictivo para segmentar audiencias diversas, garantizando campañas personalizadas e inclusivas. Metodología: Este estudio adopta un enfoque mixto, combinando revisión documental y análisis cualitativo. Se revisan fuentes académicas y casos de marcas que aplican marketing predictivo inclusivo, utilizando tecnologías como machine learning …

Organizational Change, Servant Leadership, And Christian Perspective, David Macauley, Randall Trent Stevenson, Helen Mitchell, David S. Fowler

Servant Leadership: Theory & Practice

In today’s dynamic business environment, organizational change is inevitable, yet with a failure rate of more than 70%, successfully navigating change remains elusive for the majority of business leaders. Effective change management requires more than just strategy, it demands a leadership approach that fosters trust, engagement, and resilience among employees. Servant leadership, with its focus on humility, empathy, and support, offers a powerful framework for guiding leaders and the organizations they serve through transformative periods, and can increase the effectiveness of organizational change efforts. By putting the needs of others first, and aligning leadership actions with values such as patience, …

Dentistry And The Law: Can I Use Patient Information To Respond To Internet Criticism?, Daniel Schulte J.D.

The Journal of the Michigan Dental Association

This legal guidance addresses dentists' inability to respond to negative online reviews using patient information. The article explains that HIPAA and Michigan's Dentist-Patient Privilege Statute prohibit healthcare professionals from disclosing patient information without authorization, even when defending against false or defamatory online posts. Unlike patients who can freely share information about their treatment, dentists face significant legal restrictions. The author notes that legal recourse is often difficult due to challenges in proving poster identity, distinguishing factual statements from opinions, and demonstrating specific damages. The recommended approach is to avoid responding to negative posts and instead focus on reputation management through …

Specialization Or Diversification? Creators’ Strategies On User-Generated Content Platforms, Ziwei Ye

Theses and Dissertations in Business Administration

Recent advancements in digital platforms have reshaped content creation and distribution. User-generated content (UGC), created and shared by internet users, is transforming entertainment, communication, and information sharing. The rise of UGC has fueled the growth of the "creator economy"—an ecosystem of creators, users, and advertisers facilitated by platforms such as YouTube and TikTok. While prior research has primarily explored how UGC platforms incentivize content quantity and quality, this study advances the literature by examining how creators' content strategies influence consumer attention and how platform mechanisms shape this relationship, offering new insights into the interplay between creator behavior and platform design. …

Getting Help When The Going Gets Tough, Michelle C. Dziurgot D.D.S.

The Journal of the Michigan Dental Association

In her editorial, Dr. Dziurgot emphasizes the importance of emotional support and mental health resources for dentists. She shares her own experiences of turning to family in tough times and offers practical alternatives for those without such support. Strategies include journaling, creative expression, and seeking professional counseling through programs like the MDA Member Assistance Program and ADA Talkspace. She encourages open dialogue and mutual support within the dental community.

Beyond The Binary: Rethinking Work-From-Home Policies, Vineeta Dwivedi, Snehal Shah

Asian Management Insights

The right approach depends on your organisation’s readiness.

News You Need: It's Mid-Year: Are You Taking Advantage Of Your Mda Member Benefits?

The Journal of the Michigan Dental Association

This comprehensive overview highlights numerous MDA member benefits available to Michigan dentists. Key offerings include practice guidelines on various topics, a formal mentor program, DiSC training for staff development, social media support kits, extensive continuing education programs, and student debt resources. Additional benefits encompass ADA resources, contract analysis services, radiography training programs, job board access, legal assistance, regulatory compliance support, insurance services, and human resources guidance. The article also announces MDA Dental PAC competition winners who contributed $23,000 for advocacy activities, reports on staff departures including HR director Brandy Ryan and Medicare expert Rick Seely, and recognizes table clinic winners …

J Mich Dent Assoc June 2025

The Journal of the Michigan Dental Association

The Journal of the Michigan Dental Association is the leading monthly digital publication serving Michigan’s oral health community and the MDA’s 6,200+ members. Distributed globally through the searchable ADA Commons publishing platform, it is the primary channel for news, clinical insights, and professional resources for Michigan dentists.

June Issue Highlights:

• Cover Feature: An in-depth report on the MDA’s advocacy efforts beyond insurance reimbursement, highlighting recent legislative wins and member services that support practice profitability and success.
• Workforce Well-being: A special feature on the stages of stress and burnout, with strategies and resources to support mental health and resilience.
• Compliance Update: …

The New Professional: Demystifying Dental Insurance For The New Professional, Amrita Patel D.D.S.

The Journal of the Michigan Dental Association

This comprehensive guide explains dental insurance complexities for new associates and practice owners. The author distinguishes dental insurance from medical insurance, noting annual benefit caps of $1,000-$2,000 versus unlimited medical coverage. Four main plan types are detailed: PPO plans (most common, flexible), HMO plans (lower costs, network restrictions), Indemnity plans (no network limits, higher costs), and Discount plans (membership programs, not insurance). Key business considerations include in-network versus out-of-network decisions, with in-network providing patient attraction but reduced reimbursements, while out-of-network allows fee control but limits patient base. The article addresses practical challenges including write-offs (difference between standard fees and insurance …

Mda Foundation: Scholarship Awardee Hopes To Expand Access To Care With Free Clinical Services, Anne Berquist

The Journal of the Michigan Dental Association

This profile features Morgan Sherrard, recipient of the $4,000 MDA Foundation/Dr. and Mrs. Gary Jeffers scholarship, who developed her passion for dentistry while volunteering at Holland Free Health Clinic. Her experiences witnessing patients choose between dental care and basic necessities inspired her career direction toward serving underserved populations. Currently completing her second year at University of Detroit Mercy School of Dentistry, Sherrard envisions establishing a comprehensive clinic offering free or low-cost holistic health services. Her ambitious plan includes potentially partnering with her twin brother Mitchell, a medical student at Michigan State University, to create a combined medical-dental facility. During her …

The 2025 Mda Annual Session: Revving Up Dentistry!, Andrea Sundeman Cae

The Journal of the Michigan Dental Association

The 2025 Michigan Dental Association (MDA) Annual Session, themed "Revving Up Dentistry!", took place from April 23-26 at the Detroit Marriott Renaissance Center, marking a return to a venue previously used in the 1980s and early 1990s. The event drew approximately 1,800 dental professionals for four days of continuing education. Key highlights included keynote addresses by "American Ninja" champion Hoan Do and actor/activist Sean Astin, who discussed mental health. The session also featured 112 exhibitors, the MDA Foundation Sparkling Smiles Celebration which successfully raised nearly $160,000 for student scholarships and access-to-care grants, an MDA Dental PAC fundraiser, and meetings of …

Mda At Your Service: One Way To Free Your Practice From Insurance Plan Restrictions, Rachel Sinacola D.D.S.

The Journal of the Michigan Dental Association

This Q&A-style article provides practical answers to common member questions. Topics include managing in-office dental plans (via Quality Dental Plan), evaluating associate contracts, showcasing MDA membership, handling radiography training course transfers, and understanding patient record retention requirements. The article encourages using MDA-endorsed resources and legal guidance to enhance practice efficiency and compliance.

What Constitutes A Theoretical Contribution, Noel Scott

Research outputs 2022 to 2026

No abstract provided.

Paradoxical Leadership As Facilitator In The Idea Journey: The Role Of Regulatory Focus, Irene E. De Pater, Shenghui Wang, Ming Yi, Eric F. Rietzschel

Research outputs 2022 to 2026

Drawing upon theory and research on innovation, conservation of resources, and paradoxical leadership, we examine relationships between three stages of the innovative process (i.e., idea generation, idea dissemination, and idea implementation) and the role of paradoxical leadership as a facilitator of the transitions between these stages. In addition, we examine the motivational mechanisms (promotion and prevention focus) that can explain the relevance of paradoxical leadership in the innovative process. Results of a four-wave study show that paradoxical leadership, through employee promotion focus, strengthens the relationship between idea generation and idea dissemination, whereas paradoxical leadership, through employee prevention focus, strengthens the …

Top Management Green Commitment And Employee In-Role Green Performance: An Emerging Economy Study, Hung Trong Hoang, Nhat Tan Pham, Pi Shen Seet, Janice Jones, Nga Thi Thuy Ho

Research outputs 2022 to 2026

This study examines how and when top management green commitment influences in-role employee green performance, by investigating the mediating role of employee green passion and employee green commitment, and the moderating role of adverse working conditions. Based on a two-wave survey of 397 hotel employees in an emerging economy, Vietnam, the results show that top management green commitment, directly and indirectly, influences in-role employee green performance through employee green passion and employee green commitment. Additionally, the indirect effect of management green commitment on employee in-role green performance through employee green commitment has a stronger effect than through employees’ green passion. …

From Tarmac To Timetable: A Data-Driven Study Of Airline Delay Performance In Nigeria, Kelechi V. Iwuagwu

Dissertations, Theses, and Capstone Projects

This capstone project investigates the patterns, causes, and impacts of flight delays in the Nigerian aviation sector from January 2024 to January 2025. Utilizing a dataset containing flight details—including scheduled and actual departure/arrival times, routes, and airline information—the study employs advanced data analytics and visualization techniques to uncover critical insights. The research highlights discrepancies between scheduled and actual flight performance, identifies delay patterns across airlines and timeframes, and explores the ripple effects of delays on subsequent flights.

Furthermore, Nigerian passengers frequently express frustrations over flight delays, cancellations, and poor communication from airlines, yet no publicly available data systematically documents these …

Using Multiculturalism To Combat The Negative Creativity Effect Of Cultural Tightness: How It Is Done Matters, Jung Kiu Choi

Dissertations and Theses Collection (Open Access)

This study investigates the multifaceted influence of cultural tightness and multiculturalism on the global commercial success of pop music. Addressing an under-explored moderating effect of multicultural factors on creative output under tight culture, this research analyzes Billboard Global 200 and Spotify Top 50 chart data from 2013-2021. The empirical analysis reveals that cultural tightness negatively impacts pop song’s success. Conversely, multiculturalism, specifically through diverse languages and performance teams, generally enhances global success. A key finding is that while multicultural production teams do not directly correlate with success, they critically moderate the detrimental effects of cultural tightness, a buffering effect unique …

The Battle Is Not Ours!: The Impact Of Racial Battle Fatigue On The Career Trajectory Of Black Women Administrators At Predominantly White Institutions, Tonishea M. Jackson

Dissertations

This qualitative narrative inquiry examines the impact of Racial Battle Fatigue (RBF) on the career progression of Black women administrators at Predominantly White Institutions (PWIs). While RBF has been studied extensively among students and faculty, there has been little research exploring its influence on Black women leaders who navigate both racial and gendered power structures in organizations where they are often underrepresented and unsupported. Grounded in the theoretical framework of Intersectionality, this study explores one primary research question: What is the relationship between RBF and the career paths of Black women administrators at PWIs, including the stages in their careers …

The Competitive Advantage Of Storytelling, Jennifer V. Carroll

University Honors Theses

Ava Roasteria Company, a family-owned coffee business in Washington County, Oregon, faces the challenge of expanding in a saturated market. Despite a compelling origin story rooted in environmental remediation and community revitalization, Ava has not utilized this narrative in its branding. This capstone project applied strategic business and marketing frameworks to identify narrative storytelling as a key competitive advantage. Research shows that authentic, narrative origin stories of small businesses that align with stakeholder's values and beliefs can foster emotional connection, loyalty, and brand differentiation. Ava's history and alignment with the Portland culture of sustainability and social responsibility is an untapped …

Mentoring: An Evidence-Based Approach To Leader Development, Robert J. Chico, Sophia R. Thoma, Tejal Wagadia, S. R. Aurora

Management Faculty Publications

Mentoring is vital for fostering the qualities and abilities necessary to expand employees’ capacity to lead. We highlight the aspects of mentoring and key considerations for implementing a mentoring program in organizations and educational institutions. We demonstrate the effectiveness of mentoring in developing emerging leaders and offer resources for readers to learn more about mentoring and implementing mentorship programs. We trust readers will understand mentoring’s benefits and acquire useful insights for establishing a mentorship program.

Chatgpt On Chatgpt: An Exploratory Analysis Of Its Performance In The Public Sector Workplace, Jieshu Wang, Elif Kiran, S. R. Aurora, Michael Simeone, Jose Lobo

Management Faculty Publications

This study explores the impact of Generative Artificial Intelligence (GenAI), in particular, ChatGPT, on the public sector workforce in the United States, focusing on task replacement, assistance potential, and the evolving landscape of skills. Utilizing GPT-4 to evaluate 1,022 core tasks across 51 public sector occupations, we provide an exploratory analysis of the roles susceptible to ChatGPT automation and those in which ChatGPT can augment human efforts. Our findings reveal that while 63% of tasks are resistant to ChatGPT replacement, primarily due to their requirement for physical presence, emotional intelligence, and complex decision-making, tasks that are routine, rule-based, and involving …

Rethinking Assessment In Asynchronous Learning: A Benchmark Portfolio For Mngt 301, Pedro J. Agüero Arroyo

UNL Faculty Course Portfolios

This teaching portfolio evaluates the instructional redesign of MNGT 301 Introduction to Management at the University of Nebraska–Lincoln, focusing on improving student learning outcomes, addressing performance disparities across demographic groups, and enhancing assessment alignment with course goals. The redesign primarily involved modifying assessment types and implementing clearer structure and grading expectations. The analysis compares student performance data from Fall 2024 and Spring 2025, disaggregated by demographic indicators including gender, race/ethnicity, parent education, neighborhood opportunity index, and rural/urban background. In addition, student perceptions were assessed through a midsemester Keep-Stop-Start survey. Findings suggest that redesign elements enhanced student engagement and equity by …

Staff Matters: The Transformative Power Of Mentoring In The Workplace, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article advocates for implementing mentoring programs in dental practices to support new employees beyond traditional onboarding. The author emphasizes that mentoring is particularly valuable for early-career professionals and resonates strongly with Millennials and Gen Z who prioritize learning opportunities. Statistical evidence from Harvard Business Review shows that 76% of professionals consider mentoring crucial for growth, 74% attribute career success to mentoring relationships, and 89% of mentees become mentors themselves. The article provides practical implementation guidance, suggesting practices start with informal programs matching new employees with seasoned staff members. Key recommendations include establishing clear expectations, providing financial support for mentor-mentee …

Endorsed Program News, Reva Darling

The Journal of the Michigan Dental Association

This Month's news from MDA Endorsed Programs advises early-career dentists on how to navigate real estate challenges during a practice transition. It cautions against relying on generic market comparisons, making emotional decisions, or bypassing expert real estate coordinators. It recommends working with dental-specific real estate advisors like Bridge Commercial Realty to ensure fair valuations and smooth transactions. Additional endorsed services are highlighted, including cyber insurance (Coalition Active), PPO negotiation, reputation management, and cost-saving credit card processing.

Mda Insurance: 5 Reasons You Need Life, Disability Insurance, Craig Start Mba

The Journal of the Michigan Dental Association

This article outlines essential insurance protections for dental professionals and their practices. The five key reasons include: life insurance providing survivor income for family maintenance and lifestyle continuation; life insurance serving as an investment vehicle with cash value for practice ownership or business goals; decreasing term life insurance covering business mortgages with reducing benefits as equity increases; disability insurance providing income replacement through age 70 for "own-occupation" coverage when unable to practice dentistry; and business overhead expense insurance covering practice expenses during disability periods. The author emphasizes that these insurance products are often overlooked despite being critical for financial security. …

The Risk Of Marginal Inclusion In The Fortune 500: A Quasi-Replication Of Lewis & Carlos (2023), W. Chad Carlos, Yasir Dewan, Ben W. Lewis, Brian P. Reschke, S. Isaac St. Clair

Faculty Publications

Conventional wisdom suggests that being included in an exclusive ranking leads to positive external evaluations. However, Lewis and Carlos (2023) found that firms situated near the threshold for inclusion on the 100 Best Corporate Citizen ranking were devalued by investors. To assess the generalizability of this surprising finding, we quasi-replicate and extend this finding by applying the same regression discontinuity design to the Fortune 500 ranking. We find corroborating evidence: firms near the bottom of the Fortune 500 receive lower external evaluations, not only from investors but also from industry peers. Our findings therefore quasi-replicate and extend Lewis and Carlos’ …

Building A Sustainable System: Reimagining Nonprofit Leadership Through Critical And Creative Thinking, Darius Tafadzwa Shenje Peyton

Critical and Creative Thinking Capstones Collection

This synthesis introduces the Critical and Creative Thinking Leadership Toolbox (CCTLT), a practitioner-oriented framework designed to support nonprofit leaders navigating staff engagement, organizational complexity, and long-term sustainability. Drawing on lived experience, scholarly literature, and graduate coursework in the Critical and Creative Thinking (CCT) program, the project challenges traditional leadership models that treat employee buy-in as a binary status or compliance metric. Instead, it reframes buy-in as a dynamic spectrum shaped by trust, clarity, psychological safety, and reciprocal accountability. The work critiques unsustainable leadership practices common in mission-driven organizations and offers an actionable alternative grounded in reflection, systems awareness, and dialogic …

Becoming A Bridge Of Collaboration: How Being Supports Doing Within The Help Model Of Leadership, Andrea Burgess

Critical and Creative Thinking Capstones Collection

This synthesis project introduces the HELP Model—Humility, Emotional Intelligence, Leadership Service, and Psychological Safety—as a developmental framework for sustainable leadership rooted in character formation and relational trust. It asserts that credible and effective leadership begins with inner orientation before it can be embodied as consistent, ethical action in the world. Through integration of leadership theory, developmental psychology, and theology, the project critiques conventional, strategy-driven paradigms of organizational well-being. HELP extends Robert Kegan’s framework to include relational and spiritual dimensions of the leader’s individual growth as necessary conditions for fostering organizational collaboration. Drawing on reflective inquiry and practice-based insight, the project …

Talent Management Practices In Manufacturing Companies In Poland, The United States, Germany And Japan – A Comparative Analysis, Adam Samborski

European Management Studies

Purpose: The research objective is to determine whether there are distinctions in the assessment of talent management (TM) practices between companies from Poland (PL), the United States (US), Germany (DE) and Japan (JP), and then to identify homogeneous groups. TM practices were defined as developing talent-oriented attitudes among managers (ITM), building a culture of high performance in the company (BH-PC) and retaining the best employees in the workplace (RT).

Design/methodology/approach: Information on the assessment of TM practices was obtained from the ‘World Management Survey – Manufacturing’ (WMS) database. The studies used the Kruskal-Wallis test (KWt) and the Multiple …

European Management Studies 2025, Vol. 23, No. 1

European Management Studies

European Management Studies 2025, vol. 23, no. 1