Business Administration, Management, and Operations Commons^™

2024-08-22 Faculty Senate Meeting Minutes For The New Term, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from August 22, 2024.

2024-08-22 Faculty Senate Final Meeting Minutes For The Term, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from August 22, 2024.

Analisis Teori Antrian Dan Optimalisasi Pelayanan Pada Watsons Cabang Bendungan Hillir Menggunakan Model Singel Channel-Single Phase, Raditya Agung Nugroho, Devini Kartikasari

Jurnal Administrasi Bisnis Terapan

Abstract

Watsons is a health and beauty stores which in service to consumers, so service must be considered and taken into account for consumer convenience. The purpose of this study is to see how optimal the service at Watsons bendungan hillir branch, watsons convenience stores use a single channel-single phase queuing system.The Single Channel-Single Phase queue model is very appropriate to use because buyers can be served well and get optimal time. This can be seen from the number of individuals or buyers waiting in the queue (Lq) with a value of 0.001. The average number of buyers in the …

Teng-Go Axis Package: A Marketing Efforts Analysis, Alessandra Dwi Maharani

Jurnal Administrasi Bisnis Terapan

This study's purpose is to analyze the marketing efforts of Teng-Go Package by Axis. In this study, the method used is a qualitative approach with literature reviews regarding the related topics and external analysis using several analytical frameworks. The analysis frameworks carried out in this article consists of three broad sectors, which are Company Analysis with Marketing Mix and SWOT Analysis, Customer Analysis with STP Analysis, and External Analysis with Porter’s Five Forces, and Competitive Landscape Analysis. The output of this article shows that the marketing efforts undertaken by Axis for the Teng-Go Package have gone quite well and are …

Ua21 What's New, Wku Institutional Equity

WKU Administration Documents

Newsletter created by and about WKU Institutional Equity.

• Title IX Updates
• Americans with Disabilities Act Updates
• New Web Accessibility Regulations
• Pregnancy/Parenting Fairness Act
• Need Supportive Services?
• Meet the Team

Environmental Implication Of Environmental Disclosure, Jie Lian

Theses and Dissertations

Recent environmental incidents and disasters have intensified awareness and concerns about environmental issues, making the reduction of the private sector’s environmental impact a pressing necessity. The path to better environmental performance depends on enhancing environmental disclosure. While an increasing number of firms are embracing environmental disclosure, and legislative efforts are steering towards mandating such disclosures, the comprehensive understanding of the environmental implications of these disclosures remains surprisingly limited. A significant gap exists in understanding the challenges of environmental disclosure in promoting sustainability and complex consequences in various contexts.

The dissertation aims to fill this literature gap by focusing on the …

Investigating The Engagement Behaviour Of Omni-Digital Banking Customers, Guhan R

Theses and Dissertations

Digital banking is rapidly growing in India, positioning the country as the global leader in digital banking users as of 2022, with approximately 295.5 million users, surpassing the United States by over 70 million. This growth reflects a shift from Omni-channel to Omni-digital banking, where customers exclusively use digital platforms, enhancing digital engagement. However, research specifically focusing on Omni-digital banking behavior remains limited, with most studies concentrating on online and mobile banking.

To address this gap, a study was conducted using a new research model based on UTAUT2 variables, targeting Omni-digital banking customers in Tamil Nadu. A sample of 1,082 …

Ua80/1 Memorandum Of Understanding, W Club, Athletics (Wku)

University Organizations

Memorandum of Understanding between the W Club and WKU Athletics regarding support offered by WKU Athletics to W Club.

How Cultural Intelligence Facilitates Employee Creativity: The Roles Of Intercultural Citizenship Behavior And Perceived Disharmony, Yang Yang, Qin Yang, Crystal Jiang

Management Department Faculty Journal Articles

Employee creativity is widely recognized as a pivotal factor for organizational innovation. Despite the known benefits of cultural intelligence (CQ) in enhancing task performance in intercultural environments, little research has examined the relationship between individual CQ and creativity. Drawing from the interactionist perspective, where creativity arises from the dynamic interaction between individuals and their environments, this research explores how individual CQ dimensions (metacognitive and motivational) enhance creativity through social interactions and cultural environments in multinational corporations (MNCs). Using a sample of 116 employees from three multinational companies, this study examines the relationship among individual CQ, intercultural citizenship behavior (intercultural OCB), …

Transgender And Gender Non-Conforming (Tgnc) Leaders And Leadership, Galen J. Talis

Libraries

The author presents highlights from a paper accepted at the Academy of Management Annual Meeting. A 12-minute videorecording is also available.
Gender and leadership research has traditionally employed a binary framework, overlooking the experiences of transgender and gender non-conforming (TGNC) leaders and forcing leaders of all genders and intersectional identities into a dichotomous frame. This paper reviewed interdisciplinary literature using a robust search strategy in three academic databases and Google Scholar, as well as across eight leadership studies journals. Sixteen sources involving 440 leaders’ experiences were found. The author conducted a thematic analysis to explore how TGNC leaders’ experiences challenge …

2024-08-09 Agenda Book, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents meeting of August 9, 2024, which includes the Board meeting minutes for June 14, 2024.

Adapting Agile Principles For Digital Media Startups, Chukwudi Ukonne

Harrisburg University Dissertations and Theses

This paper explores the adaptation of Agile Project Management principles to address the unique challenges faced by media startups and digital news ventures. Operating in fast-paced and dynamic environments, these entities require flexible project management approaches to respond to evolving landscapes and rapidly changing audience demands. Drawing on existing literature and empirical studies, the paper critically analyzes the application of Agile methodologies in media contexts, examining factors influencing successful Agile transformation and the implications for project outcomes. Additionally, the paper provides a review of theories such as Agile Manifesto and Scrum, providing insights into their origins, main arguments, and applications …

Sustainability In Project Management, Beatriz Bertoni

Harrisburg University Dissertations and Theses

Sustainability is becoming an essential part of project management, integrating considerations for the economy, environment and society into how projects are planned and executed. This thesis explores the role of sustainability in project management, looking at why it matters, the challenges involved and how it can be effectively included in project practices. The study highlights the need to move beyond traditional project management, which focuses mainly on time, scope and cost, often neglecting long-term impacts. The main research question investigates how sustainability can be integrated into project management to balance these important aspects.

Chapter 1 introduces the concept of sustainability …

2024-08-09 Faculty Regent Report, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Regent report of the Board of Regents meeting of August 8, 2024.

2024-08-09 Executive Council's Opposition To Policy Revision, Morehead State University. Faculty Senate., Executive Council

Faculty Senate Records

A letter submitted by the Faculty Senate Executive Committee read before the Board of Regents opposing the administrations policy revisions related to faculty and instructors on August 9, 2024.

Accompanying People Affected By Cancer In Their Return To Life After Treatment: A Report On An Experiment Conducted In Canada, Christine Arsenault, Saskia Hazout, John Calogerinis, Françoise Poirier, Louise Normandin, Cécile Vialaron, Monica Iliescu Nelea, Marie-Pascale Pomey

Patient Experience Journal

This study aims to assess family doctors' perceived needs for improved patient follow-up post-acute treatment in oncology departments, specifically focusing on the Patient Oriented Discharge Summary (PODS) for individuals living with cancer. A cross-sectional quantitative survey targeted family doctors, and a before/after exploratory study was conducted with patients to measure their needs pre- and post-PODS implementation. Twenty-one out of 42 family doctors participated in the survey (50%). Patient data was collected at three points in time: prior to PODS implementation (T1, n = 20/30; 77%), one month later (T2, n = 20/26; 77%), and six months later (T3, n = …

Investigating The Perceived Impact Of Surgeons' Burnout On Surgical Physician Associates' Wellness In United States Ambulatory Surgery Centers, Rhionna J. Smith, Lihua Dishman, John W. Fick, Kathleen M. Thomas

Patient Experience Journal

Surgeons are the de facto leaders of surgical teams with surgical physician associates (SPAs) as integral members who function in all areas of the peri-operative environment. Surgeons often supervise SPAs. Ambulatory surgery centers (ASCs) provide patients with same-day diagnostic and preventive procedures as more convenient alternatives to hospital-based outpatient procedures. This qualitative, national, and cross-sectional study explored the perceived impact of surgeons' burnout on SPAs' wellness in U.S. ASCs during global health crises. Primary demographic and qualitative data were collected using a self-developed, three-section survey instrument: (1) information regarding informed consent; (2) 10 short demographic questions; and (3) two open-ended …

Primary Care Productivity And Patient Satisfaction Community Practice: What Is The Relationship?, Thomas G. Howell Jr.

Patient Experience Journal

Research has shown a consistent positive association between patient and provider experience and improved patient outcomes and safety. There is a belief that patient satisfaction and physician productivity are competing interests. The relationship for primary care physicians, in a Midwest Health system was evaluated as part of this project. Data from Press Ganey patient satisfaction surveys on likelihood of recommending the practice and the physician were compared between primary care physicians in the top quartile of average monthly patient visits and those that were in the three lower quartiles. A secondary analysis of patient satisfaction scores related to continuous years …

The Perceived Usefulness Of Patient Narrative Feedback In Primary Care Settings, Sasmira Matta, Yuna S.H. Lee, Rachel Grob, Mark Schlesinger, Ingrid Nembhard

Patient Experience Journal

Research suggests that insights from patient narratives – stories about care experiences in patients' own words – contain information that can be used to improve care. However, assessments of narratives reported by clinical personnel have been mixed. This is the first study, to our knowledge, to systematically measure how useful personnel in primary care perceive patient narratives to be. We surveyed 276 clinical and administrative personnel in nine primary care clinics in a large health system in the United States. We found that perceived usefulness of patient narratives is generally high, but varies by individual characteristics such as level of …

A Commitment To Experience Must Reach Across The Continuum Of Care, Jason A. Wolf Phd

Patient Experience Journal

A conversation on patient experience is not restricted to one care setting, nor should it be. People's healthcare journeys are not singular instances, but most often a series of encounters that while perhaps separate operationally from the delivery side of care, all weave together to frame one experience for a patient, their family members and care partners. This special issue purposefully takes us outside the traditional conversation space for experience, looking at segments of the care continuum including primary care, ambulatory care, free clinics and even dental care and the use of non-traditional care methods such as telehealth and app-based …

A Business Model For Communication Design Enterprises (Paper), Con Kennedy

Academic Articles

Several international reports and studies indicate that the Communication Design sector has a skill deficit in entrepreneurship and business management, and a greater understanding of these topics is needed. Some authors advocate applying existing business models for design enterprises. However, the skill deficit prevails. It is worth noting that these reports discuss the entrepreneurship deficit in general terms without an explanation of the causes of this deficit or how to remedy the issue. Therefore, this paper explores the development of a Business Model specific for Design Entrepreneurs for deployment in Communication Design enterprises. A theoretical framework for a specific business …

Agile Methodologies On Software Product Project Success, Ying Wang

Harrisburg University Dissertations and Theses

Despite the popularity of using agile methods in software development, many companies still struggle with efficiency problems. These issues lead to financial losses and make it harder for them to compete in the fast-paced software industry. This study aims to find solutions to these problems by looking into effective ways to improve how agile methods are used and to overcome the challenges of putting them into practice. By examining what factors contribute to the success of agile project management, this research hopes to offer useful advice for making software development projects more efficient and productive. The findings from this study …

The Effect Of Current Ratio, Net Profit Margin, Roa, Company Age, On Profit Growth& Stock Prices During The Covid-19 Pandemic, Gayatri Rejeki, Erwin Harinurdin

Jurnal Administrasi Bisnis Terapan

The purpose of this study was conducted to examine the effect of Current Ratio (CR), Net Profit Margin (NPM), Return On Assets (ROA), and Company Age on Profit Growth and the Effect of Profit Growth on Stock Prices on the Indonesia Stock Exchange 2018-2021. This research is a quantitative type. The population in this study are companies on the LQ45 index listed on the Indonesia Stock Exchange in the 2018-2021 period with a total sample of 34 companies. This study used a purposive sampling method. Methods of data analysis using descriptive statistics, comparative analysis, multiple linear regression analysis, and classical …

Great Games Need Great Leaders: From Masters To Publication, Matthew Dyet

Staff Scholarship - Australia & Dubai

This talk was given to the SAE Graduate Seminar and looked at the whole process of writing the book Great Games Need Great Leaders. It covers the Masters research that informed the book, the process of interviewing experts from the games industry and other fields, and the writing of the book itself.

Corporate Philanthropy: Catalyst For Sustainable Alignment Or Mere Gesture? Unveiling The Impact On People, Planet, And Profits, Cameron L. Cleveland

Masters Projects

Corporate philanthropy and sustainability initiatives have become pivotal components of modern business strategies, underscoring the increasing importance of corporate social responsibility (CSR). As businesses face mounting pressure to address global challenges such as climate change, resource depletion, and social inequality, their commitment to CSR reflects a broader recognition of their role in fostering sustainable development. This research paper conducts an in-depth examination of the philanthropic and sustainability efforts of several major corporations, including Chevron, Steelcase, MillerKnoll, Ikea, Sherwin Williams, Whirlpool Corporation, Ford Motor Company, Stryker Corporation, General Motors Company, and Kellogg Company. These companies were selected for this research study …

Radiating Excellence: Leadership Styles In Nuclear Power That Influence Operators Towards Industry Best Practices, Joshua Copeland

Dissertations

Poor leadership is the root cause for the three most significant accidents in the nuclear industry. The purpose of this research was to determine the best leadership characteristics of operating supervisors at nuclear plants that could help prevent future accidents from happening. Operating supervisors are the leaders that have the greatest impact on how safe the nuclear plant is operating. A mixed method approach was used, where the quantitative study surveyed 77 supervisors about their leadership style and how well they influence standards adherence, and the qualitative study interviewed 11 subordinates of supervisors to determine how supervision helps them follow …

Sales Professional Preservation: Examining The Impact Of Incongruent Ideological Belief Systems On Intentions To Quit Among Sales Professionals, Brian Lee Morgan

Dissertations

Organizations that lead with ideologies of moral tradition, politics, and social economics are playing a losing game. The ideological belief system congruence within the organization between leaders and members creates a better atmosphere with less turnover and better recruitment. Sales professionals want an environment free of ideological incongruence. Without ideological alignment, they will defect from the organization. Leaders are miscalculating the negative impact on members’ intentions to quit when they are faced with leaders acting upon ideology changes that affect the member-customer ecosystem. In addition, leaders should be aware of the personal attributes that can exacerbate turnover and work to …

Rural Business Development Corporation 2024 Annual Report, Department Of Primary Industries And Regional Development, Western Australia

All other publications

Chair foreword

I am pleased to present the 2023-24 Annual Report of the Rural Business Development Corporation (RBDC). The role of the RBDC is to administer approved assistance schemes, carry out research and give advice to the Minister for Agriculture and Food. As a board we are deeply committed to ensuring that the Corporation is responsive to the needs of the state’s regional and rural businesses and communities.

The Corporation’s support for rural businesses in WA, principally through the administration of financial assistance, remains as vital as ever. The past year has seen many of the state’s primary producers experience …

Exploring Effective Leadership Qualities Of Rural Hospital Ceos: A Qualitative Investigation, Karl Hittle

Theses & Dissertations

ABSTRACT

Exploring Effective Leadership Qualities of Rural Hospital CEOs:

A Qualitative Investigation

By: Karl Hittle

University of the Incarnate Word, 2024

Competent healthcare executives who successfully lead the healthcare delivery systems in small communities are limited in number despite the tremendous need for their expertise. Information describing the specific characteristics of successful Chief Executive Officers (CEOs) for rural medical centers is lacking in the current body of literature. This study investigates the leadership characteristics of successful rural hospital CEOs using information gleaned from those who have proven to be successful in this critical section of the healthcare industry. A qualitative …

Understanding The Motivations Behind Engaging With Hospitality-Related Facebook Fan Pages, Kunsoon Park, Xu Li

Journal of Global Hospitality and Tourism

Understanding the motivations behind social media participation is crucial for brand managers looking to enhance customer loyalty and attract new customers. This study explores the factors driving consumer engagement with hospitality brand Facebook pages, identifying key motivations and engagement patterns. Utilizing a comprehensive multi-phased methodology—descriptive analysis, factor analysis, canonical correlation analysis, cluster analysis, and discriminant analysis—data were gathered from a survey of 501 adults engaging with the Facebook page. The results show that consumers prioritize brand interaction, social integration, and information-seeking over entertainment or rewards. Two distinct consumer groups emerged: passive observers and active participants, with a preference for contributing …