Business Administration, Management, and Operations Commons^™

Exploring The Relationships Between G2g, G2e And G2c E-Government Interactions And Organizational Readiness For Citizen Centricity In The Uae Government: Organizational Culture As A Moderator, Esam Al Sayed Ahmed

Dissertations

The UAE has topped the e-Gov development rankings globally over the last two decades. But during the era of the COVID-19 pandemic, certain problems befell the model of e-Gov, like no coherent strategy, inconsistencies in digital practice, inadequate collaboration, the lack of mechanisms for innovation, poor digital talent, and concerns with public trust. After the pandemic, the government released its digital strategy (2021-2025) as part of the rapid recovery plan to stimulate the economy and society. The strategy aimed at increasing sustainability and innovation and putting citizens first. Yet, the strategy can be improved in regard to how prepared government …

Network Analysis Of Sociotechnical Systems, Siva Kadiresan

Engineering Management & Systems Engineering Theses & Dissertations

Sociotechnical networks have become integral frameworks in the accomplishment of organizational objectives by increasingly diverse, cross-functional, and technology-enabled modern teams. In cross-disciplinary teamwork, multiple mediating and moderating factors appear to lend context to the effects of team diversity faultlines on team outcomes. In the several decades of research into teamwork from a network perspective, there has been a paucity of empirical studies that examine how team transition processes and cross-disciplinary connections influence the impact of faultlines on team performance. This study investigates the association among perceived teamwork effectiveness, transition processes, cross-functional team connections, and faultlines in the context of sociotechnical …

A Theoretical Framework For Examination Of Context In Complex System Governance, Meggan M. Schoenberg

Engineering Management & Systems Engineering Theses & Dissertations

“A complex system’s identity and viability are directly related and affected by its context. It is important to identify, monitor, and manage (or mitigate risk) system contextual elements” (Keating C. B. et al., 2022, p. 209). Despite this importance, there is very limited research and literature on complex systems context. This research seeks to expand our understanding of complex system context and improve our ability to govern complex technology development programs effectively. The ability to analyze complex systems and their problems is necessary for this improvement.

A “clear understanding of the specific complex system context is fundamental to the process …

Leading Nonprofit Success Through Collaboration And Partnerships, Lakell Archer, Erica Bassett

Journal of Nonprofit Innovation

Abstract

Nonprofit organizations play a crucial role in addressing societal challenges, yet they often operate in a competitive environment with limited resources. To maximize impact and long-term sustainability, strategic partnerships and cross-sector collaborations have emerged as essential approaches. This paper explores the benefits of nonprofit collaboration, emphasizing its role in creating strategic advantages, improving service delivery, fostering innovation, and ensuring long-term resilience. The discussion highlights how collaborative leadership is key to overcoming barriers such as competition for funding, misaligned objectives, and trust deficits among partners. By examining real-world examples, the paper illustrates how effective partnerships enhance resource sharing, streamline operations, …

The Bridge To Business Evolvability: Strategic Agility's Mediating Role For Innovation And Collaboration, Emmanuel P. Paulino, Menandro T. Manalo, Ronald P. Romero

Graduate School of Business Publications

This study investigates the mediating role of Strategic Agility (SA) in the relationship between Innovation Performance (IP), Collaborative Capabilities (CC), and Business Evolvability (BE) within the hotel industry. By leveraging a survey-based design, data from 250 hotel managers in Metro Manila were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings confirm that both IP and CC significantly enhance SA, which, in turn, positively influences BE. SA partially mediates the effects of IP and CC on BE, underscoring its dual role as both an enabler of adaptability and a strategic mechanism for translating innovation and collaboration into long-term …

Essays On Policy Initiatives For Equitable And Fair Distribution Of Benefits Of Information Technology, Roohid Ahmed Syed

USF Tampa Graduate Theses and Dissertations

The impact of Information technology on human lives is beyond measure. Information technology has become so integral to our human lives that we can no longer undermine its societal impact. While there is ample evidence for the societal gains from digital technologies, there is evidence for the inequitable distribution of such gains across society. For example, accelerated digitization of economy has left the digital haven-nots with limited access to education, health care and employment opportunities further deepening the already existing social inequities. Furthermore, increasing implementation of algorithms has created the problem of algorithmic bias across multiple domains including hiring. Though …

Defining A Management Structure For University Space Analog Research Programs, Scott Van Hoy, Kristen Miller

Journal of Human Performance in Extreme Environments

To learn how humans can safely and effectively live on the surface of the moon or Mars, missions are conducted on Earth that simulate operations on the surface of other planetary bodies. These missions, called space analog missions, require substantial mission planning and organizational management to ensure safe and effective research and operations. The American Public University System’s Analog Research Group developed and tested management structures and philosophies that enable scalable, replicable, and safe analog missions. This fully online research endeavor’s management and internal organization offers a model that academic institutions and private industry can implement to contribute to space …

2025-03-28 Agenda Book, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents meeting of March 28, 2025, which includes the meeting minutes of the meeting held on February 7, 2025.

2025-03-27 Statement Of Purpose For An Onboarding Provost - 2nd Reading, Morehead State University. Faculty Senate.

Faculty Senate Records

A second draft of a statement of purpose for an onboarding provost submitted and discussed at the March 27, 2025 Faculty Senate meeting.

2025-03-27 Policy Review And Revision Process - Draft, Morehead State University. Faculty Senate.

Faculty Senate Records

A draft revisal of the Policy Review and Revision Process submitted at the March 27, 2025 Faculty Senate meeting.

2025-03-27 Draft Of Hidden Documents Resolution, Morehead State University. Faculty Senate.

Faculty Senate Records

A draft of a proposed resolution on hidden documents and administrative transparency submitted and discussed at the March 27, 2025 Faculty Senate meeting.

2025-03-27 Faculty Senate Standing Committees Members, Morehead State University. Faculty Senate.

Faculty Senate Records

A membership list of the Faculty Senate Standing Committees presented at the March 27, 2025 Faculty Senate meeting.

2025-03-27 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from March 27, 2025.

2025-03-26 University Graduate Committee Meeting Minutes, Morehead State University. Faculty Senate., University Graduate Committee.

Faculty Senate Records

Meeting minutes from the University Graduate Committee from March 26, 2024.

Trouble Brewing: The Relationship Between Professional Burnout And Areas Of Worklife In Us Craft Brewery And Distillery Employees, James G. Warren

JWU Dissertations & Theses

The goal of this study was to explore individual and organizational factors of professional burnout (PB) among US brewery and distillery employees, as no known published research exists for the phenomenon in these industries. PB is a phenomenon characterized by exhaustion, cynicism, and reduced accomplishment, negatively impacting employee well-being and organizational performance (Edú-Valsania et al., 2022)—further, burnout's frequency and intensity across various industries and occupations (Hammond et al., 2018). The research questions of this study explore the prevalence and severity of burnout in US craft brewery and distillery employees and relationships between areas of worklife and demographics.

This quantitative study …

Winning Your Team With Intentional Connection, Jessica Miller, Kenny Franklin

Purdue Road School

152. Winning Your Team With Intentional Connection As the leader of a team, how do you inspire others even when you don’t have all the answers? This session will introduce ways to be intentional in our relationships and make deeper connections with our team members. We hope you leave this session with the courage to be vulnerable and drive your vision.

Exploring The Experiences Of Women In Guyana's Male-Dominated Transport And Logistics Industry, Jennifer Prashad

JWU Dissertations & Theses

The pursuit of gender equality in the Caribbean and Latin America is a significant issue, as indicated by the 2022 Global Gender Disparity Report, which projects that, at its current pace, it will require 132 years to eliminate gender inequality globally. Given the historical male dominance in the transport and logistics sector, the purpose of this study was to explore Guyanese women's experiences in this male-dominated industry (Ng & Acker, 2020). Incorporated into this research was Eagly's (1978) Social Role Theory to analyze how societal roles and physical distinctions influence gender inequalities and the entrenched norms that shape women's roles. …

Cognitive Dissonance In Call Center Leaders, Helga Ouzts

JWU Dissertations & Theses

When organizational choices contradict the leaders’ beliefs or behaviors, psychological discomfort can occur (Festinger, 1957). The effects of psychological discomfort have several disadvantages to organizational progress, including decreased adaptation to change, snap judgments, and ineffective decision-making. While existing research highlights the effects of psychological discomfort experienced by employees, a gap has been identified when exploring information on leader-experienced psychological discomfort (Hinojosa et al., 2016; Telci et al., 2011).

This qualitative, phenomenological study explores the experiences of leaders in a continuously changing call center environment utilizing the cognitive dissonance theory framework. To provide further knowledge regarding cognitive dissonance antecedents …

How High-Performing Financial Advisor Teams Leverage And Implement Client Acquisition Strategies To Accelerate Growth, Jason S. Rich

JWU Dissertations & Theses

Wealth management firms have failed to produce meaningful organic growth in the years leading up to the early 2020s; treading water with average growth of 3-4% (Sharry, 2024), while client assets grew 19% during that same period (Dai et al., 2023). This was due, in large part, to wealth management firms struggling to drive client acquisition with tenured financial advisors (Crowley & Wagner, 2021). Although some research identified the client acquisition activities employed by financial advisors, there was a lack of understanding as to which strategies were used by high performing advisors and how they were employed.

A modified version …

2025-03-13 Statement Of Purpose For An Onboarding Provost - Revised Draft, Morehead State University. Faculty Senate.

Faculty Senate Records

A revised draft of a statement of purpose for an onboarding provost after discussions during the February 27, 2025 Faculty Senate meeting and submitted to the Faculty Senate on March 13, 2025.

Diversity-Specific Empowering Leadership: An Alternative Approach To Reducing Sex-Based Bias And Enabling Inclusivity, Cara-Lynn Scheuer, Catherine Loughlin, Danielle Prowse, Corinne Mcnally, Kara A. Arnold, Shasanka Chalise

Management and Decision Sciences

Achieving sex-based equity in organizational leadership roles has proven to be a 'wicked' problem with existing diversity initiatives providing minimal improvement. In this paper, we address this issue by considering a key inhibiter to women's leadership advancement—biased perceptions of female leaders' competence—and links to a climate for inclusion. In Study 1 (N = 236), we develop and validate a Diversity-Specific Empowering Leadership (DSEL) measure, and demonstrate its value in predicting perceptions of female leaders' competence when compared to alternative leadership models (empowering leadership, transformational leadership, diversity-specific transformational leadership, transactional leadership, leader diversity-valuing behavior, and inclusive leadership). In Study 2 (N …

Gambaran Manejemen Capaian Target Pendidikan Dan Pelatihan Pegawai Non-Klinis Unit Keuangan Rumah Sakit Abc, Virgiawan Agung, Angestika Wilandari

Jurnal Administrasi Bisnis Terapan

Education and training for non-clinical employees in hospitals is an important element in improving employee competence and performance to support optimal health services. This study aims to provide an overview of the achievement of education and training targets for non-clinical employees in the financial unit of ABC Hospital. The research method used is a qualitative approach with data collection through interviews with non-clinical employees of the finance unit and secondary data analysis of training records in 2023. The results showed that the training achievements of non-clinical employees still did not meet the set target of 150 hours per year. The …

Analisis Kritis Celah Regulasi Investasi Bodong Sebagai Peningkatan Tata Kelola Bisnis Terkait Investasi, Agustin Dea Prameswari

Jurnal Administrasi Bisnis Terapan

The phenomenon of fraudulent investment schemes in Indonesia continues to pose a significant threat to economic stability and business governance. This study aims to evaluate the effectiveness of existing regulations in preventing fraudulent investments, identify regulatory gaps exploited by perpetrators, and propose strategies to strengthen regulations and improve business governance. A qualitative approach was employed using document analysis, encompassing previous studies, prominent fraudulent investment cases such as MeMiles, Binomo, Fahrenheit, and Robot Trading Net89, as well as relevant regulatory frameworks. The findings reveal that existing regulations, such as Law No. 8 of 1995 on Capital Markets and Law No. 11 …

Enhancing Interoperability In Geospatial Analytics Systems: Navigating Diverse Standards For Optimal Data Integrity, Justin W. Bennett

Dissertations

In this study, we explore the domain of geospatial analytics, focusing on how different geographic information systems (GIS) and technology solutions can better communicate and maximize interoperability. Central to our study is the impact of this interoperability on data integrity, which is critical for accurate decision-making in domains like urban planning, environmental management, and national security. Accurate decision-making requires modeling ecosystems that are easy to comprehend and are often intricate due to their physical or artificial nature and the diversity of geospatial parameters; therefore, it is essential to gather a comprehensive array of spatial and temporal measurements. We examine the …

A Journey For A Lifetime: A Case Study On Camp Ramah In California’S Staff Retention And Professional Development Practices, Steph Sussman

Experience Industry Management

Summer camps, intending to provide exceptional experiences for their participants, have prioritized staff retention efforts. Camp Ramah in California has worked to keep staff year after year while providing opportunities for professional development. The purpose of this study was to examine the summer camp staff retention and professional development initiatives employed at Camp Ramah in California. A case study was conducted using a tool developed by the researcher to assess the staff retention and professional development practices implemented by Camp Ramah in California. Ramah has a staff retention and professional development system but does not always align with research-based practices. …

Consistency And Coherence In Hiring Decisions, Kanchan Mukherjee, Ashna Sehgal, Ashna Sehgal

Working Papers

This study was undertaken to examine the nature of inconsistencies in the hiring decisions taken by individuals working within a single large company and compare it with those who are not associated with any single firm. The primary focus was to explore a) variations in the weight attributed to different selection criteria, b) variation in the hiring decisions made by the employees, and c) coherence between the weight attributed to different selection criteria and the hiring choice made by each participant. For purpose of the same, the participants were asked to respond to two hypothetical hiring scenarios and attribute differential …

Sustainability Orientation, Sustainability Implementation, And Brand Image In Service Firms, Sandeep Jagani, Vafa Saboori-Deilami

Faculty Publications – Management

This paper uses legitimacy theory and cognitive dissonance theory to explore the relationship between sustainability orientation, sustainability implementation, and brand image in the service sector. Specifically, we examine the mediating role of implementation—the translation of strategic intent into actionable practices—on customers' perceptions. Using multilevel analyses of 31 US service firms and a survey of 6891 customers, we find that sustainability implementation is a strong positive predictor of brand image. However, sustainability orientation alone has a negative direct effect on brand image, suggesting that stated commitments without corresponding action can harm perceptions. Crucially, sustainability implementation positively mediates the relationship between orientation …

Mda Services: Protect And Maximize Your Practice’S Finances With Help From These Vendors, Reva Darling

The Journal of the Michigan Dental Association

The article outlines various financial services and solutions available to MDA members through endorsed vendors. These offerings include PPO negotiation services, embezzlement protection, practice financing, employee benefits solutions, credit card rewards programs, precious metal refining, and student loan refinancing options. Each vendor provides specific member discounts or preferential terms, designed to help dental practices optimize their financial operations and profitability.

J Mich Dent Assoc March 2025

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists. This month’s issue offers an insightful article on general-purpose AI to boost creativity and efficiency in dental practice. Helpful tips on protecting your reputation are provided in an article on Myths, Tips, and Tricks to manage online reviews. Readers then learn that ADA Commons provides much more than access to current and past articles and issues of the Journal of the Michigan Dental …

Harnessing General Purpose Ai In Dental Practice: Strategic Solutions For A Burdened Workforce, Christopher J. Smiley D.D.S.

The Journal of the Michigan Dental Association

Artificial intelligence (AI) is reshaping dental practice administration by enhancing efficiency and providing solutions to address workforce shortages. Free-to-use generative AI (GenAI) tools, such as ChatGPT and Claude, can streamline routine tasks, support creative workflows, and reduce the burden on office teams. However, dental professionals must understand AI’s limitations and ethical boundaries, including risks to patient confidentiality and the potential for inaccurate or misleading outputs. Proprietary dental-specific AI systems demonstrate a safer approach by providing specialized diagnostic support and practice analytics in more secure environments to meet HIPAA standards. Yet even these dentistry-based AI solutions carry a risk of bias …