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Articles 66631 - 66660 of 149233

Full-Text Articles in Business

Rfids: From Invention To Innovation, Susan Foster, Helana Scheepers, Nasrin Rahmati Jan 2015

Rfids: From Invention To Innovation, Susan Foster, Helana Scheepers, Nasrin Rahmati

Communications of the IIMA

Radio-frequency identification (RFID) technology was invented nearly 60 years ago during the 2"^ World War. However it has only been relatively recently that RFID technology adoption has been headlined in the popular press. With strategic business drivers such as supply chain management and e-commerce initiatives, and the need for increased value from improvements in product tracking, together with a push from consumers and regulatory demands for safe product handling, attention has focused on the adoption of RFID technology. This paper reviews the available literature on RFID technology and develops a four- phase RFID innovation diffusion adoption model which builds on …

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The Restech Connections Cd Project: A Case Study On The Social Construction Of Risk, Jason Koch, Jack T. Marchewka Jan 2015

The Restech Connections Cd Project: A Case Study On The Social Construction Of Risk, Jason Koch, Jack T. Marchewka

Communications of the IIMA

Risk management is an important component in understanding and managing information technology (IT) projects. The traditional view of risk management focuses on a three-stage process: identifying risk, assessing risk, and developing a strategy for dealing with each risk. This, unfortunately, may give project stakeholders a false sense of security. Although the application of risk management philosophies, techniques, tools, and methods to managing IT projects is not new, the idea of viewing risk as a social construction outlines a new paradigm for understanding and managing risk. Since the idea of a social construction view of risk has been introduced only recently, …

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Integrating Information Technology Into Curricula Activities: Participant Observation Of Laptop Use, Lorraine Fisher, Martin Butler, Peter Keenan, Geraldine O' Neill Jan 2015

Integrating Information Technology Into Curricula Activities: Participant Observation Of Laptop Use, Lorraine Fisher, Martin Butler, Peter Keenan, Geraldine O' Neill

Communications of the IIMA

This paper presents descriptive use of laptops as a lecturer and students engage in curricula activities over one hour of instruction. Lave and Wenger's (1991) theory of situated learning (SL) is used to contextualise laptop use in teaching and learning, inside the undergraduate business classroom. We examine how laptops are used to support teaching and learning practice and influence the curricula process, as laptops are introduced into instruction. Interpretive ethnography and participant observation capture lecturer and student descriptive narrative as they use laptops. Analysis is presented in time order and documents lecturer / student laptop use inside the undergraduate classroom.

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Leaders And Leadership: A Corpus-Based Approach For Evaluating The Evolution Of Leadership, William S. Lightfoot, Mounir Kehal Jan 2015

Leaders And Leadership: A Corpus-Based Approach For Evaluating The Evolution Of Leadership, William S. Lightfoot, Mounir Kehal

Communications of the IIMA

Much has been written about leaders and leadership, managers and management. The terms are often used interchangeably, (see http://thesaurus.reference.com). With rapid changes in technology, and the spread of capitalism, networks which use English as the common language are flourishing. Many authors have written about the affects this has had on management and leadership and the differences between the two. This paper reviews common definitions of leadership, explores some of the key concepts associated with the transition from the industrial to the information age, and the evolution of the terminology of leadership, and then reviews the results of a preliminary research …

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Assessing Skills And Knowledge Of It Professionals In Saudi Arabia, Ibrahim M. Al-Jabri, Haidar M. Fraihat Jan 2015

Assessing Skills And Knowledge Of It Professionals In Saudi Arabia, Ibrahim M. Al-Jabri, Haidar M. Fraihat

Communications of the IIMA

This research paper assesses current and future skills and knowledge of IT professionals working in selected Saudi Organizations through ranking the importance of selected IT, management, database, and programming skills and knowledge gained by IT university graduates. The study depicted moderate dynamism and change in the importance of several IT skills and knowledge after 3 years compared with the present time. It was concluded that IT curricula, especially MIS, have to be alter to the changes in the demand for knowledge and skills in computer programming languages, database systems, IT and management knowledge/skills and reflect that in their educational programs. …

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Mining User's Preference Information Through System Log Toward A Personalized Erp System, Zhang Qun, Shoulin Lai, Shufen Dai, Xuedong Gao, Tieke Li Jan 2015

Mining User's Preference Information Through System Log Toward A Personalized Erp System, Zhang Qun, Shoulin Lai, Shufen Dai, Xuedong Gao, Tieke Li

Communications of the IIMA

This paper discusses how to mine the user's preference information through the system log of the ERP system. Our findings support that the user's preference degree is positively correlated with the usage frequency and negatively correlated with the latest waiting time. With a derived function of user's preference degree, it can be applied to guide the automatic readjustments to the system interface and content accordingly. Taking a contract management subsystem as an example, the paper shows how to mine the system log toward a intelligent personalized ERP system.

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Lying About Private Information: An Ethical Justification, Sabah S. Al-Fedaghi Jan 2015

Lying About Private Information: An Ethical Justification, Sabah S. Al-Fedaghi

Communications of the IIMA

Lying motivated by a fear of misusing private information is a key issue in ethics with many important applications in law, business, politics, and psychology. In this paper, lying is separated according to two types of assertions: lying about non-private information and lying about private information. This distinction is applied to the case of the 'known murderer' in the context of Kant's categorical imperative. The main result of the paper is narrowing the ethical dilemma to a choice between 'a zero private information society' and 'an alTlying-about-private-information society'. We claim that privacy as a universal requirement supports lying about private …

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A Framework For Healthcare Information Systems: Exploring A Large System Of Systems Using System Dynamics, Lorie Obal, Frank Lin Jan 2015

A Framework For Healthcare Information Systems: Exploring A Large System Of Systems Using System Dynamics, Lorie Obal, Frank Lin

Communications of the IIMA

Government and private health agencies are being compelled by internal and external forces to integrate their electronic records and resources. Many medical systems consist of isolated, disparate implementations that are now being required to interoperate with other systems. This study reviewed the literature on healthcare and other large systems of systems (SOS) implementations and frameworks to determine common problem themes. Reports on large government systems revealed that planning frameworks had difficulty accounting for unexpected aspects of system behavior when a systems' whole exceeds the sum of its parts. System Dynamics modeling, first developed at MIT, was examined as a possible …

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The Use Of It In Teaching Accounting In Egypt The Case Of Beckerconviser, Khaled Dahawy, Eskandar Tooma, Sherif Kamel Jan 2015

The Use Of It In Teaching Accounting In Egypt The Case Of Beckerconviser, Khaled Dahawy, Eskandar Tooma, Sherif Kamel

Communications of the IIMA

The use of information and communication technology with its different tools and techniques is penetrating different aspects of life with various implications. The use of the Internet and the World Wide Web as well as the emerging of different communication channels have brought the world closer and contributed to the concepts of globalization and the extended enterprise. The educational sector at large has been one of the beneficiaries of the use of different information and communication technology tools and techniques. This paper focuses on a research that has been conducted in Egypt to study the use of emerging information and …

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Constraint Programming Approach To Steelmaking-Making Process Scheduling, Tieke Li, Yan Li, Qun Zhang, Xuedong Gao, Shufen Dai Jan 2015

Constraint Programming Approach To Steelmaking-Making Process Scheduling, Tieke Li, Yan Li, Qun Zhang, Xuedong Gao, Shufen Dai

Communications of the IIMA

This paper presents a constraint programming (CP) approach to optimal steelmaking process scheduling with constraints of processing time, limited waiting time between adjacent stages, serial batching, sequence independent setup time, release/due time, and with the objective of minimizing maximal total waiting time between adjacent charges in the same casts. The model and search strategies are proposed. Numerical experiments with the steel making process show that CP approach, under appropriate formulation and search strategies, can not only describe the problem exactly, but also can solve the problem more effectively and efficiently compared with classical exact algorithms and heuristic rules

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Enacted Capabilities On Adoption Of Information Systems: A Study Of Small- And Medium-Sized Enterprises, Noor Akma Mohd Salleh, Fiona Rohda Jan 2015

Enacted Capabilities On Adoption Of Information Systems: A Study Of Small- And Medium-Sized Enterprises, Noor Akma Mohd Salleh, Fiona Rohda

Communications of the IIMA

An increasing number of studies into the adoption behaviour of Information systems (IS) have focused on small- and medium-sized enterprises (SMEs). These past studies provide an understanding of the contextual factors offering a simple dichotomous measure such as adopters and non-adopters rather than the manner of usage (from adoption to utilisation). This study introduces the construct of enacted capabilities and examines the enacted capabilities that activate and stimulate SMEs to use an IS to it fullest potential. The construct is derived from the resource-based view of the firm and allows the integration of the technology acceptance model with diffusion of …

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A Comprehensive Analysis Of The H-Ib And L-1 Visa Programs In The U.S. From An It Perspective, Donald R. Moscato, Eric D. Moscato Jan 2015

A Comprehensive Analysis Of The H-Ib And L-1 Visa Programs In The U.S. From An It Perspective, Donald R. Moscato, Eric D. Moscato

Communications of the IIMA

This paper analyzes the experience of the H-IB and L-1 visa programs and their impact on information technology in the United States. The topics discussed are as follows: initial justification of the programs, the relationship of the programs to outsourcing and off-shoring, who is covered by the H-IB and L-1 visa programs, utilization of the visa programs by various constituencies, the impact of the visa programs on the prevailing wage, the arguments pro and con for the program, who is on either side of the lobbying effort, protectionist legislation regarding the visa programs, fraud within the visa programs, the alleged …

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Mobile Computing For Hospitals: Transition Problems, Warren Adis Jan 2015

Mobile Computing For Hospitals: Transition Problems, Warren Adis

Communications of the IIMA

Mobile communication devices have an untapped potential to increase the quality of healthcare services. These devices can become the backbone for a new level of hospital service. This would include improved communications among medical and support staff and increased patient monitoring using a whole new generation of RFlDs. Yet, problems come with the introduction of new technology, some anticipated, some not. This paper develops several hospital scenarios depicting possible problem areas in the conceptualizing, planning and design of future mobile networks.

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Workplace Surveillance And Employee Privacy: Implementing An Effective Computer Use Policy, Scott Cox, Tanya Goette, Dale Young Jan 2015

Workplace Surveillance And Employee Privacy: Implementing An Effective Computer Use Policy, Scott Cox, Tanya Goette, Dale Young

Communications of the IIMA

Organizations face growing liability with regard to employee use of electronic resources. To mitigate the risk of liability, companies must develop and implement a computer-use policy outlining proper use of organizational electronic resources. This paper examines critical aspects of computer use policies, including: clearly explaining reasons for the policy, applying the policy to all employees including all levels of the organization, and indicating zero tolerance for offensive, harassing or discriminating communications. Finally, the paper identifies the implications of a computer usage policy.

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War Against Spam: A Comparative Analysis Of The Us And The European Legal Approach, Sylvia Mercado Kierkegaard Jan 2015

War Against Spam: A Comparative Analysis Of The Us And The European Legal Approach, Sylvia Mercado Kierkegaard

Communications of the IIMA

Unsolicited commercial mail (also known as spam and junk mail) can inconvenience tens of millions of Internet users and impose huge costs on Internet Service Providers. Realizing the need to boost competitiveness and consumer confidence, the European Union (EU) and the United States have instituted various legal frameworks and policies to regulate unsolicited commercial mail. The EU has adopted an opt-in approach to spam mail, which means e-marketers need to seek the permission of consumers before they send out commercial emails, while the US CAN SPAM Act takes an opt-out approach. The EU's opt-in regime is viewed as offering greater …

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The Diffusion Of Internet Interactivity On Retail Web Sites: A Customer Relationship Model, Noor Raihan Ab Hamid, Micheal G. Mcgrath Jan 2015

The Diffusion Of Internet Interactivity On Retail Web Sites: A Customer Relationship Model, Noor Raihan Ab Hamid, Micheal G. Mcgrath

Communications of the IIMA

The use of internet as an interactive marketing media has captured much attention from managers in their quest for a better relationship with online customers. The belief that serving existing customers are more profitable than acquiring new ones, entailing relationship building effort no longer a choice, but a necessity. This study attempted to uncover the measures of E-CRMprogram and determining the extent to which these features influence consumer satisfaction and loyalty. The findings revealed that firms should focus on ten relationship marketing measures in order to build enduring consumer relationships. Further, this study provides evidence that the implementation of E-CRM …

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Web-Based Aptitude Tests At Universities In German-Speaking Countries, Michael Amberg, Sonja Fischer, Manuela Schroder Jan 2015

Web-Based Aptitude Tests At Universities In German-Speaking Countries, Michael Amberg, Sonja Fischer, Manuela Schroder

Communications of the IIMA

Universities can select their students more and more independently. In order to support the selection process, web-based aptitude tests are a possibility to balance benefits und efforts of this task. Within this paper, we will point out how current web-based aptitude tests are designed, what competences are covered, and which methods for development are used. For this purpose, we developed a classification how web-based aptitude tests are implemented. Furthermore, competences as the basis of web-based aptitude tests are appraised. Four competence categories (professional, methodological, personal, and social competences) are selected as the most appropriate pattern. Thereafter, we analyse methods for …

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Soft-Skills Training And Cultural Sensitization Of Indian Bpo Workers: A Qualitative Study, Ramesh Subramanian Jan 2015

Soft-Skills Training And Cultural Sensitization Of Indian Bpo Workers: A Qualitative Study, Ramesh Subramanian

Communications of the IIMA

This paper describes a study of soft-skills training at a large Business Process Outsourcing Firm located in Bangalore, India. Soft-skills training pertains to social and customer handling skills in addition to cultural sensitization of Indians to other cultures. Soft-skills are very important for the success of BPO firms, yet there is not much in the literature that addresses soft-skills training of BPO workers. This study attempts to bridge the gap. It adopts a qualitative approach using a combination of methods such as the long interview, secondary sources research and actual observation. The results are used to develop a framework for …

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Cio/Cto Job Roles: An Emerging Organizational Model, Robert C. Beatty, Kirk P. Arnett, Chang Liu Jan 2015

Cio/Cto Job Roles: An Emerging Organizational Model, Robert C. Beatty, Kirk P. Arnett, Chang Liu

Communications of the IIMA

The position of Chief Information Systems Officer (CIO) has become a daunting job due to the myriad of business and technical responsibilities assigned to the organization's top information systems (IS) executive. CIOs are being asked to successfully ensure the firm's IS investments are continually aligned with its strategic business objectives, while also planning and maintaining an IT infrastructure that will meet the firm's current and future information processing needs. Many CIOs are finding it extremely difficult to balance the two key roles of technician and businessperson successfully. Many business experts that have analyzed this problem have concluded that the tasks …

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Implementing Self-Service Technology To Gain Competitive Advantages, Chang-Tseh Hsieh Jan 2015

Implementing Self-Service Technology To Gain Competitive Advantages, Chang-Tseh Hsieh

Communications of the IIMA

Choosing, implementing and managing effective self-service technologies are challenging tasks for most firms. While some self-service technologies could be quickly adopted, others are resisted. This paper examines what a firm should consider in order to encourage customers to at least try, and eventually adopt, the SST offered by a firm into the customer's regular routine. Factors that encourage the customer to try a new self-service technology for the first time and factors impact customer satisfaction and dissatisfaction will be addressed. A practical guideline for developing and implementing successful SST will be proposed.

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Towards An Agile Approach To Software Process Improvement: Addressing The Changing Needs Of Software Products, Ian Allison Jan 2015

Towards An Agile Approach To Software Process Improvement: Addressing The Changing Needs Of Software Products, Ian Allison

Communications of the IIMA

This paper highlights the need for greater agility and flexibility in the process improvement activity. The ideas presented here relate to aspects that have arisen from a case study of a global software product organisation. A model of how software process improvement can be agile in nature is proposed. This model is intended as indicative of the issues that need consideration by IS management. The model highlights the need to learn to improve through situated practice within an organisational framework that supports the needs of the business.

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Cracking Down On Cybercrime Global Response: The Cybercrime Convention, Sylvia Mercado Kierkegaard Jan 2015

Cracking Down On Cybercrime Global Response: The Cybercrime Convention, Sylvia Mercado Kierkegaard

Communications of the IIMA

Computers and the Internet have brought innumerable benefits to society. They have revolutionized the way people work, play, and communicate. In spite of the benefits the Internet has introduced to the global community, it is also fraught with risks associated with undesirable elements keen to misuse its usage. Computers and the Internet present new ways to engage in old crimes, such as fraud and piracy. They also have made it possible for criminals to perpetrate new harmful acts, like data access and interference. However, national legislations and regional agreements are not sufficient to address the global nature of cybercrime. Therefore, …

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Characteristics Of The Multiple Attribute Decision Making Methodology In Enterprise Resource Planning Software Decisions, Edward W.N Bernroider, Johann Mitlohner Jan 2015

Characteristics Of The Multiple Attribute Decision Making Methodology In Enterprise Resource Planning Software Decisions, Edward W.N Bernroider, Johann Mitlohner

Communications of the IIMA

Realising information technology (IT) decisions and implementations are consistently seen as major challenges of business management faced with increasingly complex IT environments. This article seeks to increase the awareness of the multiple attributive decision making methodology (MADM) in the context of enterprise resource planning (ERP) projects and provides empirical insights based on 209 datasets originating from a primary, national and industry independent survey. The given MADM topics comprise strategic alignment, attributes with associated importance weightings, considered and chosen systems, methodical utilisation, follow-up controlling, andfinally MADM relevance in terms of a possible connection between MADM and ERP success. The results in …

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The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke Jan 2015

The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke

Communications of the IIMA

A critical problem in many software development projects is missing some important requirements until late in the development life cycle. The impact of a missing or misunderstood requirement can add to the project cost and delay product launch due to rework both of the application code, documentation updates, and addition test passes. Building a thorough test plan very early in the product development cycle has the potential for early discovery of missing requirements with attendant reduction in project costs and schedule improvement. In this paper we discuss some of the causative factors of how and why requirements can be missed …

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Measuring The Accessibility Of The U.S. State Government Web Sites, Jennifer Daniels White, Tanya Goette, Dale Young Jan 2015

Measuring The Accessibility Of The U.S. State Government Web Sites, Jennifer Daniels White, Tanya Goette, Dale Young

Communications of the IIMA

Web accessibility has become an important issue since the dramatic rise in the use of the Web. Web accessibility deals with overcoming barriers users with disabilities face when trying to access information on Web sites. The U.S. has passed laws relating to Web accessibility to improve the usability of the Internet for disabled users. Technical advancements have improved assistive tools such as page readers for users with disabilities, but accessibility requires more than assistive tools. Web page design causes many accessibility problems. This study examines the accessibility of the home pages of the official government Web sites of the 50 …

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A Comparative Study Of Business Process Reengineering In China, Xin James Hin Jan 2015

A Comparative Study Of Business Process Reengineering In China, Xin James Hin

Communications of the IIMA

This research investigates the current status of business process reengineering (BPR) in China by answering the following two questions: How do Chinese business executives view benefits, critical success factors, and major obstacles of BPR implementation? What are the managerial implications of BPR in China? Data were collected by means of survey questionnaires to senior managers in Beijing and Shanghai. Of the 195 survey questionnaires out, 110 usable returns were received, a 56.4 return rate. As far as the 110 usable returns are concerned, 62.4% of them were answered by presidents, vice presidents, chief financial officers (CFG) or chief information officers …

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Critical Success Factors For The Implementation Of Business-To- Business Electronic Procurement, Rebecca Angeles, Ravinder Nath Jan 2015

Critical Success Factors For The Implementation Of Business-To- Business Electronic Procurement, Rebecca Angeles, Ravinder Nath

Communications of the IIMA

This article investigates the critical success factors of e-procurement—the purchase of goods and services for organizations, which usually represents one of the largest expense items in a firm's cost structure. Data was gathered using the survey method and a random sample drawn from the membership of the Institute for Supply Management and the Council of Logistics Management. Data was analyzed from 74 firms that implemented e-procurement. Factor analysis resulted in a four-factor solution: (1) factor one suggests the rationalization of the firm's management of its suppliers; (2) factor two calls for redesigning affected business processes and influencing end-user/employee procurement-related behaviors; …

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Optimizing Data Warehousing Startegies, Joseph O. Chan Jan 2015

Optimizing Data Warehousing Startegies, Joseph O. Chan

Communications of the IIMA

Database technologies have evolved over the last two decades into different constructs to support the ever-growing information needs for organizations spanning the spectrum of operational and analytical processing. The paper examines the characteristics of transactional databases, operational data stores, data warehouses and virtual data warehouses. A framework is developed for an optimal data warehousing strategy based on organizational needs classified by the types of business processes defined by the requirements of supporting functional areas and the levels of decision structures. Enterprise architecture is described to provide an integrated and complimentary view of various data warehousing constructs.

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Review Of It Offshore Outsourcing Issues, Helen M. Carothers, Gerhard Steinke Jan 2015

Review Of It Offshore Outsourcing Issues, Helen M. Carothers, Gerhard Steinke

Communications of the IIMA

This paper attempts to take an objective look at offshore outsourcing within the information technology (IT) industry. Background material is provided to establish a clear definition and context for the discussion. Basic benefits, risks, and trends are identified and domestic market impacts are explored.

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Factors Affecting The Adoption Of Web Services Technology, Rajshri Chopde, Pruthikrai Mahatanankoon, Joseph H. Wen Jan 2015

Factors Affecting The Adoption Of Web Services Technology, Rajshri Chopde, Pruthikrai Mahatanankoon, Joseph H. Wen

Communications of the IIMA

This study aims to finding the factors that affect the adoption of web services technology. The study proposes a web service technology adoption model in which three contexts from Tornatzky and Fleischer's (1990) framework, namely, external environmental context, technological context and organizational context, and two constructs from the TAM (Davis, 1989) model, perceived usefulness and perceived ease of use, are studied to determine their influence on web services adoption. Exploratory factor analysis is used to explore the factors affecting the adoption of web services technology. Structural Equation modeling is used to validate and analyze the research model.

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