Business Commons^™

How Leaders Build Employee Trust In Artificial Intelligence: Voice Opportunities, Humility, And Trust Transfer, Jack Mcguire, David De Cremer, Devesh Narayanan

Research Collection Lee Kong Chian School Of Business

Artificial intelligence is increasingly central to organizational work, yet employee trust in AI remains fragile. Although prior research has primarily explained trust in AI through technological characteristics such as transparency, reliability, and accuracy, we argue that trust in AI is also shaped by the social context in which employees encounter these systems. Drawing on affect-as-information theory and social information processing theory, we develop and test a model in which leader-provided voice opportunities reduce employees’ negative affect about AI-related work experiences, thereby enhancing perceptions of leader trustworthiness and, in turn, trust in AI. We further propose that this indirect effect depends …

The Lack Of Social Interaction In The Full-Time Remote Work Environment And Career Development, Tiphany Moguel-Young

Doctoral Dissertations and Projects

The purpose of this qualitative single case study was to explore the lack of social interaction in the full-time remote work environment and its influence on career development for remote workers at a U.S.-based financial services organization in Dallas, Texas. The theory that guided this study was social cognitive career theory. The central research question was, “What attributes of social interactions do remote workers perceive as assisting or hindering their career development?” Data collection consisted of semistructured interviews with nonmanagerial remote workers, a focus group with managers, and anonymous open-ended survey responses and reflective journaling from all participants. The data …

Strategic Judgment In Leadership Decision-Making: Evaluating Ai In Organizational Contexts, Cate Wengelnik

Southwestern Business Administration Journal

This paper presents a classroom-based approach for teaching strategic judgment in leadership decision-making through the evaluation workplace communication and incorporates the use of artificial intelligence (AI). As AI tools become more common in organizational settings, leaders and employees must be prepared to assess outputs that may appear professional while containing inaccurate, unsupported or potentially risky information. This paper describes an instructional case in which students examine an AI-generated response to an employee inquiry about workplace accommodations and Human Resources related matters. Students (1) evaluate the message for clarity, tone and apparent usefulness, then (2) analyze the organizational risks created when …

Trust: Why A Commitment To Human Experience Matters, Jason A. Wolf

Patient Experience Journal

Trust is one of the most essential elements in our overall human existence. It is a critical part of our human experience, one that reaches well beyond the boundaries of healthcare. Trust is the element that holds society together. It emerges in the relationship of one human being connecting with another human being, and it reaches to the engagements people have with organizations, institutions, and systems as well. Trust, while hard to hold, is ever present. It is a powerful force that guides our way of being, our interactions, our choices, even if we ourselves are not directly conscious of …

J Mich Dent Assoc August 2026

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association delivers news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200-plus members. It remains the main publication reaching Michigan dentists and is available worldwide through ADA Commons.

The August 2026 (Volume 108, No. 8) issue of the Journal is published in print format to provide updates and insights for Michigan's oral health community and MDA members. Print editions occur every other month beginning with January.

The August 2026 issue of the Journal of the Michigan Dental Association explores clinical, professional, legal, leadership, and public …

The Back Page: A Toast To The Future: From Boomers To Gen Z Zoomers, George T. Goodis Dds, Gerald J. Halk Dds

The Journal of the Michigan Dental Association

This article highlights a leadership brunch that brought together multiple generations of dental leaders to encourage engagement in organized dentistry. The gathering emphasized mentorship, leadership development, and the transfer of institutional knowledge to younger dentists. Participants celebrated the future of the profession while discussing the importance of community involvement, leadership participation, and professional growth.

Staff Matters: Is Our Dental Practice's Culture As Strong As We Think It Is?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores how workplace culture influences employee retention, team morale, and patient experience in dental practices. The author discusses indicators of healthy and unhealthy workplace cultures, leadership behaviors that shape organizational climate, and practical strategies for gathering employee feedback, improving communication, and reinforcing accountability. Small, consistent actions are presented as effective tools for building a positive work environment.

Leading Through Difference: Core Values, Neuroscience, And The Habits Of Transformative Leaders, Jaime E. Welborn

The Journal of Values-Based Leadership

Educational leaders are increasingly called to meet the demands of K-12 schools by managing diversity, navigating conflict, and leading change. One's core values, neuroscience, and cultural proficiency of educational practices play a very important role in how they lead organizations and interact with others. This conceptual paper explores the intersection of neuroscience, core values, and associated habits that support effective cross-cultural interactions. Drawing upon frequency count data from documents collected during professional learning activities in school organizations in New York, Missouri, and California from 2018 to 2025, empathy, open-mindedness, and communication emerged as the most frequently reported important core values …

Francis Bacon As Philosopher Of Leadership: The Essays As Manual For Values-Based Leaders, Matthew Sharpe

The Journal of Values-Based Leadership

This essay presents the case for Francis Bacon as what we would today term a leadership theorist avant la letter, focusing on the development of the character of leaders, faced with all the pressures of their role.  We aim to show Bacon's leadership theory at once anticipates without directly embodying contemporary leadership theories (in part 1): not only presenting a robust moral vision for leadership, as serving the public good (part 2), but differentiating characteristic kinds of “followers,” with their strengths, weaknesses, and characteristic vices, and realistically addressing how to best lead them (Part 3); and providing ten "how …

From Betrayal To Blessing: Leadership Lessons From The Joseph Narrative, Hershey H. Friedman, Nakato Hirakubo

The Journal of Values-Based Leadership

This paper examines the enduring relevance of the biblical Joseph narrative as a study of human nature and leadership. Key themes include the transformative power of forgiveness and the intricate interplay between family dynamics and divine providence. While Joseph's moral integrity remains a central focus, the narrative also offers a sobering lesson in governance: his consolidation of land and wealth under Pharaoh created the very centralized power structure that eventually enabled the enslavement of his descendants. The narrative demonstrates how emotional vulnerability and tears serve as catalysts for healing, while Judah's transformation from complicity in betrayal to courageous advocacy exemplifies …

The Culture Metaphor: A Simple Guide To Creating Healthier Organizations, Matthew I. Horner, T. Daniel White, Rylan M. Charlton, Daphne Ds Deporres

The Journal of Values-Based Leadership

In this paper, culture is conceptualized as a living system where every organizational decision and interpersonal interaction is a source of nourishment. Employing this metaphor, a leader’s visible actions, such as policy and resource decisions, serve as macronutrients, while exchanges between organizational members, such as email correspondence and meeting behavior, act as micronutrients that feed culture. An organization’s cultural health, therefore, depends on a balanced diet in which behaviors align with stated values. Leaders, as chief dietitians, identify and resolve deficiencies to build trust, enhance well-being, and improve performance. Actionable strategies for diagnosing and feeding culture are provided to help …

Empowering Women Farmers Through Leadership And Entrepreneurship: A Pathway To Sustainable Development In North‑East Nigeria, Freda Ijanada Fidelis, Faith Debaniyu Ibrahim

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

Purpose: This study explores the role of leadership engagement, decision‑making autonomy, and access to finance in boosting the empowerment of rural women farmers in conflict‑affected areas of North‑East Nigeria. The objective is to furnish empirical evidence regarding the impact of these elements on women’s socioeconomic empowerment and entrepreneurial achievements, thereby contributing to the discourse on sustainable development.

Design/Methodology/Approach: The study utilises a quantitative research approach employing survey data obtained from 1,146 rural women recipients across three states in North‑East Nigeria. Data were analysed using advanced statistical approaches to test the hypothesised links between leadership engagement, decision‑making autonomy, financial access, and …

July 2026 Feature Article 1 — The Real Importance Of The Dental Team, William Chase Dds, Maom

The Journal of the Michigan Dental Association

Drawing on over 40 years of experience, Dr. William R. Chase identifies a cohesive dental team as the primary key to practice success. Moving away from the "solo performer" mindset often developed in dental school, the article highlights the necessity of trust and commitment among staff. Chase offers strategic advice for leadership, including sharing a clear practice vision, holding regular meetings, and recognizing staff through bonuses or continuing education opportunities. He underscores that maintaining a strong, appreciated team is vital for practice longevity and providing optimal patient care.

Commentary: Survey Finds Singapore Workers Disengaged - But We Shouldn’T Resign Ourselves To This, Nick Chiam

Research Collection Yong Pung How School Of Law

If narratives of unhappy and disengaged Singapore workers solidify, there will be less reason to strive for a better workplace, says SMU’s Nick Chiam.

The Architecture Of Leadership And Management: Power, Strategy, And Human Judgment In Modern Organizations, Arthur King Ma Ph.D.

Management Open Educational Resources

This book is a practical and accessible guide to management theory. It connects classic and contemporary leadership frameworks to real organizational challenges. It examines how managers lead people, shape behavior, adapt to changing situations, build trust, manage systems, develop learning organizations, and guide ethical, culturally intelligent, and sustainable performance. Through theory, key principles, and applied case studies from the United States and China, the book helps readers understand how management decisions influence people, culture, strategy, operations, and long-term organizational success. Designed for students, educators, and practitioners, it shows that effective management requires more than authority or technical skill; it requires …

The Role Of Project Managers And Pmp Principles In Improving Operational Efficiency In Healthcare Organizations, Karan Thakkar

Harrisburg University Dissertations and Theses

Healthcare organizations operate in increasingly complex, regulated, and resource-constrained environments while managing a growing volume of projects tied to digital transformation, process improvement, regulatory compliance, and infrastructure development. Despite the project-intensive nature of healthcare operations, many organizations do not formally employ trained project managers or consistently apply Project Management Professional (PMP) principles; project responsibilities are frequently absorbed by clinical or administrative leaders whose primary expertise lies outside formal project management. This qualitative study examined how the project manager role and PMP principles contribute to operational efficiency in healthcare organizations. The study was conducted as a qualitative document analysis and thematic …

Exploring The Role Of Emotional Intelligence Within Effective Leadership And Employee Empowerment, Angelique Limongelli

Journal of Fundamental & Applied Business Research

The following research concept was selected to examine the role and impact emotional intelligence has in conjunction with the challenges leaders face in reaching mission objectives. These roles and aspects were examined within the context of the United States Coast Guard, specifically how that plays out within both enlisted and officer leadership. The participants were grouped into three categories: junior enlisted personnel, senior enlisted personnel, and officers of various types of commissions. Many similarities were established based on categorization. For example, junior enlisted members largely favored teamwork, while officers largely felt unsupported and unempowered over the course of their careers. …

“I Have A Voice”: Bridging The Communication And Sensemaking Gap Between Restorative Justice Practice And Program Implementation, Stefan Cocorelis

Dissertations

Restorative justice (RJ), a philosophy, practice, and movement inspired by local, largely Indigenous traditions, has increasingly been introduced in modern criminal justice systems as an alternative process to more comprehensively address harmful incidents, heal harms, and meet victim’s needs. While RJ implementation growth is encouraging for its advocates, there remain significant questions around formalized RJ practice. Specifically, little is known about the decision-making process in implementing and administering RJ programming within criminal justice. This dissertation aimed to contribute to the understanding of RJ practice and implementation efforts within criminal justice systems by putting emphasis on practitioners already working directly in …

Understanding The Application Of Military Leadership Skills In Transition To Civilian Leadership Positions, Darik Pickerel

Doctoral Dissertations and Projects

The problem is that the leadership skills of ex-military leaders are not always effectively leveraged when they transition into civilian organizations, resulting in a missed opportunity to harness valuable competencies. The purpose of this flexible design qualitative single case study was to explore how civilian organizations could effectively leverage the valuable leadership skills of ex-military leaders. Three research questions guided the study: What leadership skills do ex-military leaders bring to civilian employment in the production industry based on the experiences of ex-military leaders, their organizational subordinates, and their organizational superiors? How can ex-military leaders most effectively apply their skills to …

The Relationship Between Employee Perception Of Perfectionistic Leadership And Employee Outcomes, Jennifer Parras

Doctoral Dissertations and Projects

Research shows perfectionism to be a multidimensional trait, yielding both positive and negative results. Given its evolving nature and impact, perfectionism is becoming more widely researched and an important trait to study. Multidimensional perfectionism, in its positive side, refers to striving towards excellence, whereas in its negatives side refers to a concern of failure. Today, multidimensional perfectionism research focuses more on the individual and interpersonal consequences of the trait with less focus on the workplace consequences of performance. Therefore, the aim of this study was to investigate the relationship between the dyadic relationship of leader’s perfectionism and employee outcomes. This …

Impact Of Authoritarian Leadership On Employee Job Satisfaction And Turnover Rates In Healthcare Organizations, Esther Odufuwa

Doctoral Dissertations and Projects

In this multiple-case study, I explored how authoritarian leadership behaviors influence employees' job satisfaction and turnover rates in healthcare organizations. Employee outcomes, including job satisfaction and turnover rates, significantly affect productivity and quality of care, and leadership style is a key factor shaping these outcomes. I used the research questions to examine the relationship between authoritarian leadership behaviors and healthcare workers’ organizational commitment. Additionally, I explored how these behaviors affect employees' job satisfaction and impact employee turnover rates in healthcare organizations. Guided by a pragmatic approach, I examined the experiences of healthcare workers, including registered nurses (RNs), licensed practical nurses …

A Hermeneutical Phenomenological Study On The Queen Bee Phenomenon In Women Higher Education Administrators In Public Colleges, Joy L. Medford

Doctoral Dissertations and Projects

The purpose of this phenomenological study was to discover the lived experiences of women leaders in higher education administration who have experienced the queen bee phenomenon. The theory guiding this study was Tajfel’s social identity theory as it relates to women leaders in public higher education administration. The central research question aimed to explore the lived experiences of women in higher education leadership roles who have experienced the queen bee phenomenon. This hermeneutical phenomenological study included 10 participants who were administrators in public higher education institutions in the United States. Data was collected through semi-structured, individual interviews, journal entries, and …

Enacting Leadership And Transforming The World: Hannah Arendt, The Private, The Public, And Transfigurations In Between, Xochitl Mendez

Educational Studies Dissertations

In this dissertation I propose a framework that emphasizes transitions between Private and Public. I argue that individuals can consciously reshape and reformulate these transitions to assert themselves in the world. How can the individual’s own internal realities, ventures, projects and selfhood assert themselves in a fraught world as an act of self-affirmation, leadership, and transformation? New approaches to this question can all be revealed by using transitions between Private and Public as actionable strategies. I re-interpret Hannah Arendt’s Private and Public as she presented them in The Human Condition (1958). I turn these into multivalent and multilayered spaces of …

Composing Art For Reflexivity: Still Life Photography As A Medium For Reflexive Management Learning, Emi Makino, S. R. Aurora, Chantal Van Esch

Management Faculty Publications

Engaging in reflexive practice is crucial for both management students and professionals. Teaching the core skills of reflexivity can be difficult, however. We describe the Still Life Photo Exercise, a simple yet powerful reflexive activity grounded in art-based pedagogy. In this unconventional method for stimulating deep reflection and engaged discussion, students choose and arrange everyday objects into a work of art in line with a given theme, learning to critically reflect upon their lived experiences through creative skills, projective techniques, illustration of essence, and the physical act of making. The exercise’s versatility, its ability to draw out deep personal reflection …

Embracing Neurodiversity In The Workplace: Strategies For Human Resource Management To Foster Inclusion And Enhance Employee Well-Being, Sameer Ahmed

Online Journal for Workforce Education and Development

Abstract

Objective: This literature review examines strategies for fostering the inclusion of neurodivergent individuals in the workplace with a focus on the role of Human Resource Management (HRM). Background: Neurodiversity refers to variations in neurological functioning and includes conditions such as autism, ADHD, dyslexia, dyspraxia, dyscalculia and others. Recognizing neurodiversity as a valuable form of human diversity can enhance workplace innovation and performance. Method: A comprehensive review of the recent literature on neurodiversity in the workplace was conducted by employing qualitative analysis techniques, including thematic coding, comparative analysis, and critical reflection. Results: Key findings encompass the …

The Perceived Cultural Intelligence Of Leadership And Its Impact On Employee Organizational Commitment And Workplace Well-Being, Melinda Bowens

Dissertations

In today’s continuously evolving workplace, the role of leadership has expanded beyond traditional management competencies to encompass the ability to recognize, navigate, and leverage cultural differences. This quantitative study examines the relationship among perceived leader cultural intelligence, employee workplace well-being, and organizational commitment. Recognizing that workplace well-being and organizational commitment are critical to the overall health and success of organizations, it is essential to gain a greater understanding of the factors that influence these constructs. Accordingly, this study collected from 410 participants to investigate the relationship between perceived cultural intelligence of leadership, employee organizational commitment, and workplace well-being. Employing a …

Editorial: Grateful And Thankful, Michelle C. Dziurgot

The Journal of the Michigan Dental Association

Dr. Michelle Dziurgot reflects on her concluding three-year term as the Editor-in-Chief of the Michigan Dental Association Journal. She describes her personal growth through volunteerism, starting as a local component editor and advancing to the MDA Board of Trustees. The author emphasizes that the most value from membership comes through immersion and service, encouraging others to volunteer their time and talent to the association. She credits the MDA’s mentorship with shaping her professional career and practice.

A Practical Guide For Teaching With Generative Ai In Sport Management, Geoffre Sherman, David Pierce

Journal of Applied Sport Management

Generative artificial intelligence (GenAI) is reshaping how sport management educators design assignments, evaluate student work, and develop professional competencies. This article presents a practical pedagogical framework that integrates GenAI tools within the Design Council's Double Diamond process—Discover, Define, Develop, and Deliver—to scaffold student thinking across project-based courses. Rather than positioning GenAI as a replacement for student reasoning, the model treats it as a collaborator in roles such as a research assistant, clarifier, creative teammate, and editor. Fluency in prompt engineering is developed progressively through structured exercises that emphasize verification, iteration, and critical evaluation of model outputs. Two complementary assessments—the Prompt …

Training & Support Impacts To Leader Mental Health: A Multiple Case Study, Casey R. Childers

Doctoral Dissertations and Projects

This expansive body of work displays a composite overview of the problem considered, research process employed, and conclusive findings centered on mental health in leadership within the healthcare setting. From the research background, literature review, planning phase, execution tasks, data analysis, and conclusive findings, the research comprehensively signifies a complex contribution to the current body of knowledge. Throughout this study each of the specific research phases are carefully outlined to fully identify the problem surrounding insufficient support systems and the subsequent impact on team engagement, retention, and overall performance. The study leverages a flexible design to approach the problem statement …

Geopolitical Trade Dynamics: Assessing Global Supply Chain Risks Within International Business Environments, Thomas E. Carver Iii

Doctoral Dissertations and Projects

With global economics and worldwide markets changing at a rapid pace the need to review how this effects global supply operations, risk management, and operational controls is a tactical and strategic component of organizational management. These types of international business arrangements require diversification to the supply chain networks, partnerships, and value chains in all businesses that are doing trade abroad. Geopolitics brings uncertainty to any supply chain organization and having awareness of policy, compliance, and technology strategy are key contributors during the study exploration. Having highly skilled human resource talent to support operational throughput is included in this study to …