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Articles 1 - 30 of 2566
Full-Text Articles in Business
Authenticity Assurance: Risk Aversiveness & Authenticity Signaling In Local Product Evaluation, Sidney B. Lasley
Authenticity Assurance: Risk Aversiveness & Authenticity Signaling In Local Product Evaluation, Sidney B. Lasley
Scholars Week
Local products are commonly associated with attributes that contribute to perceptions of authenticity such as ethical values, simplicity, and community embeddedness. However, the characteristics often associated with local businesses, such as small scale, informality, and limited standardization, may be signals of uncertainty regarding quality, consistency, or reliability. As a result, perceptions of authenticity for local products may vary across consumers depending on their sensitivity to risk. Across two studies, we examine how risk aversiveness influences perceptions of authenticity and subsequent purchase intentions in a local product context. Study 1 uses survey data to show that authenticity mediates the relationship between …
Retaking The Pulse Of The Real Economy Using Financial Statements: Validation And Extension, Nathan Parrotte, Narayan Ramasubbu, Ahmed Elshahat
Retaking The Pulse Of The Real Economy Using Financial Statements: Validation And Extension, Nathan Parrotte, Narayan Ramasubbu, Ahmed Elshahat
Annual DBA Scholars Conference
Financial statements provided by publicly traded firms inform shareholders about the present state of a firm. While it is natural to consider public financial statements at the firm level, what benefits could be gained from their aggregation? Present research on this is limited with the most relevant recent research being done by Konchitchki and Patatoukas (2014), with their results highly supporting the argument that public financial statement analysis can be used to understand “the pulse” of the real economy. This study not only replicates their study validating it, but it will also expand the timeline to the end of 2025.
Testing Personalization In Llm-Based Mental Health Support: A Proposed Experimental Design For College Students, Tchalim P. Agninoube, Greg Williams
Testing Personalization In Llm-Based Mental Health Support: A Proposed Experimental Design For College Students, Tchalim P. Agninoube, Greg Williams
Annual DBA Scholars Conference
Rising student mental health demand has outpaced campus counseling capacity. This paper proposes a 2x2 between-subjects experimental design to test whether a personalized LLM-based chatbot, grounded in just-in-time adaptive intervention principles and cognitive load theory, provides better short-term anxiety reduction than a standard chatbot across stress and neutral contexts. The personalized chatbot uses wearable stress data, sleep quality, self-reported overwhelm, and support preferences to select between low-load and elaborative support paths. The design contributes a practical framework for evaluating personalization in AI-driven mental health tools and informs scalable, responsible institutional deployment.
Bridging Awareness And Action: A Multilevel Model Of Organizational Learning, Safety Climate, And Sickle Cell Trait Safety Compliance, Kimberly Snowden
Bridging Awareness And Action: A Multilevel Model Of Organizational Learning, Safety Climate, And Sickle Cell Trait Safety Compliance, Kimberly Snowden
Annual DBA Scholars Conference
Despite the existence of NCAA and National Athletic Trainers’ Association guidelines, preventable sickle cell trait (SCT)-related adverse events continue to occur in athletic settings. This study examines how organizational learning capacity, safety climate, leadership commitment, and individual risk perception influence compliance with SCT safety protocols and related safety outcomes. Drawing on Organizational Learning Theory, Safety Climate Theory, and the Health Belief Model, the study proposes a multilevel framework tested through an explanatory sequential mixed-methods design. Findings are expected to identify organizational predictors of compliance and provide practical recommendations to strengthen SCT safety implementation and reduce preventable athlete harm.
The Paradoxes Of Mental Health Disclosure In The Workplace: What Employee Voices Reveal About Courage And Organizational Culture, Steve G. Winkel D.B.A.
The Paradoxes Of Mental Health Disclosure In The Workplace: What Employee Voices Reveal About Courage And Organizational Culture, Steve G. Winkel D.B.A.
Annual DBA Scholars Conference
The lived experience of mental health disclosure is deeply paradoxical. Drawing on thematic analysis of qualitative data from 572 U.S. employees with diagnosed mental health conditions — 282 of whom disclosed to a manager or HR professional — this paper presents three central paradoxes: (1) disclosure normalizes experience but does not neutralize vulnerability; (2) the same conversation produces both safety and stigma; and (3) disclosure requires courage, revealing the inadequacy of existing organizational norms. A constructivist grounded theory approach guided the inquiry. Theoretical implications for stigma management theory (Goffman, 1963) and psychological safety research (Edmondson, 1999) and practical implications for …
Money Talks: What Parents Are And Aren’T Teaching Kids About Financial Literacy, Joseph D. Foresi, Robert J. Glew
Money Talks: What Parents Are And Aren’T Teaching Kids About Financial Literacy, Joseph D. Foresi, Robert J. Glew
Annual DBA Scholars Conference
Financial literacy among young adults remains low despite the family's central role in early financial socialization. This study examines the relationship between parental financial socialization and children's financial literacy, extending the LeBaron-Black et al. (2022) parent financial socialization survey to incorporate cornerstone financial literacy concepts including budgeting, saving, borrowing, and investing (Redmund, 2010). Survey results reveal that while many parents introduce their children to basic financial concepts, they systematically fall short of teaching the foundational literacy skills associated with long-term financial well-being.
Ai Readiness Of Operations & Finance Professionals In A Large Urban Public School District Amidst Ai-Driven Digital Transformation, Adetunji Onamade
Ai Readiness Of Operations & Finance Professionals In A Large Urban Public School District Amidst Ai-Driven Digital Transformation, Adetunji Onamade
Annual DBA Scholars Conference
This qualitative study examined AI readiness among Operations and Finance professionals in a large urban public school district, a public-sector workforce underexamined in the AI adoption literature. Using a grounded theory approach, data from 24 interviews and three focus groups (37 participants) produced 164 codes across 12 themes. Findings converge on a single proposition: AI readiness in this District is an organizational infrastructure problem, not a technology problem. Two theoretical contributions emerged: the Organizational AI Readiness Infrastructure Framework, a three-level diagnostic model, and the AI Readiness Conditions Model, a five-stage prescriptive sequence from governance through systemic transformation.
Internship Factors That Affect Job Pursuit Intention In Nonmetropolitan Areas, Alex R. Henkel
Internship Factors That Affect Job Pursuit Intention In Nonmetropolitan Areas, Alex R. Henkel
Annual DBA Scholars Conference
Demographic trends show an outmigration of young adults from areas outside metropolitan areas, leaving employers and colleges looking for ways to reduce or reverse the trends. This mixed methods explanatory sequential study seeks to explain how internships relate to college graduates’ post-graduation plans via a study population of approximately 630 college seniors in a nonmetropolitan regional college. The study will survey students via two waves followed by in-person interviews using an integrated model combining Job Embeddedness Theory and Job Characteristics Model in a novel application that may suggest new approaches for internship programs to retain young people in nonmetropolitan areas.
Leadership Adaptation In Persistent Turbulence: An Empirical Model Of Sensemaking, Sensegiving, Preparedness, And Human Capacity, Daragh King
Annual DBA Scholars Conference
Leaders increasingly operate within environments characterized by uncertainty, disruption, ambiguity, and accelerating technological change. This research study investigated how experienced leaders adapt to persistent turbulent environments and identified the practices that support effective leadership under such conditions. An interpretivist qualitative research design was employed, drawing upon semi-structured interviews with eighteen senior leaders from diverse organizational contexts. The findings revealed five interconnected leadership practices: iterative sensemaking, sensegiving as mobilization, adaptive authority modulation, preparedness as enacted routine, and human-capacity regulation. Participants described turbulence not as an episodic event but as a continuous operating condition requiring ongoing adaptation. The study proposes an empirical …
Microbusiness Owner-Managers And Financial Planning: A Transtheoretical Model Of Behaviour Change Approach, Christopher L. Gorman
Microbusiness Owner-Managers And Financial Planning: A Transtheoretical Model Of Behaviour Change Approach, Christopher L. Gorman
Annual DBA Scholars Conference
The practitioner-scholar proposes a cross-sectional study to investigate how microbusiness owner-managers adopt financial planning behaviour through the lens of the Transtheoretical Model of Behaviour Change (TTM). The study will examine the TTM’s stages of change and the factors that influence these owner-managers’ decisions to engage in financial planning. By applying a behaviour change framework to an underexplored area of financial planning research, the study will aim to identify barriers and opportunities to microbusiness owners’ adoption of financial planning. The findings will inform strategies CFP® professionals can use to enhance client engagement, communication, and decision-making among microbusiness owner-managers.
A Sustainability Index For Airlines: A Kpi-Based Framework For Benchmarking Environmental Performance, Craig Dedrick
A Sustainability Index For Airlines: A Kpi-Based Framework For Benchmarking Environmental Performance, Craig Dedrick
Discovery Day - Daytona Beach
The aviation industry faces increasing pressure to reduce its environmental impact, yet standardized methods for evaluating airline sustainability performance remain limited. This study proposes a structured sustainability index designed to benchmark airline environmental strategies using fourteen key performance indicators (KPIs) derived from publicly disclosed corporate sustainability and annual reports. To improve analytical clarity, the KPIs are organized into seven conceptual clusters capturing distinct dimensions of environmental performance: strategic governance and commitment, operational and fleet efficiency, the sustainable aviation fuel (SAF) ecosystem, emissions reduction and climate mitigation outcomes, carbon management and neutralization, energy transition and electrification, and environmental pollution and resource …
Ai-Driven Predictive Analysis Of Airline Profitability Under Macroeconomic And Sustainable Aviation Fuels, Shivika Singh
Ai-Driven Predictive Analysis Of Airline Profitability Under Macroeconomic And Sustainable Aviation Fuels, Shivika Singh
Discovery Day - Daytona Beach
This study presents an AI-enhanced predictive model to assess airline profitability under the combined influence of macroeconomic trends and the adoption of sustainable aviation fuel (SAF). By including economic indicators such as GDP growth, inflation rates, and fuel price volatility with airline operational data, including ticket prices and fuel costs, the model simulates profitability across multiple carriers. Scenario-based analyses, encompassing optimistic, moderate, and pessimistic projections, illustrate different financial sensitivities between low-cost and legacy airlines.
Supply Chain Analysis: The Oregonator Autocatalytic Case Study, Abigail Butcher
Supply Chain Analysis: The Oregonator Autocatalytic Case Study, Abigail Butcher
Discovery Day - Daytona Beach
Understanding stability in complex supply chains remains a critical challenge due to nonlinear feedback, delayed responses, and sensitivity to parameter changes. This project presents a novel framework that applies bifurcation analysis to evaluate system stability, using the Oregonator autocatalytic chemical reaction model as an analog for supply chain dynamics. A parameter sweep of key model variables, particularly the stoichiometric factor f and the reaction rate constants k, is used to identify transitions between stable and oscillatory regimes. These transitions provide insight into how variations in feedback strength can drive instability in real-world systems. The framework will then be extended to …
Project 337, Kaushal Meda, Tuhin Misra, Pranav Rathi, Vraj Patel, Diivyaang Desa, Sameera Patki, Vaidehi Saini, Roy Su
Project 337, Kaushal Meda, Tuhin Misra, Pranav Rathi, Vraj Patel, Diivyaang Desa, Sameera Patki, Vaidehi Saini, Roy Su
Discovery Day - Daytona Beach
Access to critical medical infrastructure and supplies can be limited in rural and remote communities, where long travel distances and limited transportation networks can delay emergency response/care. In fact, according to the National Library of Medicine, in the United States alone, “about 20% of the US population—more than 50 million people—live in rural areas, but only 9% of the nation's physicians practice in rural communities”, highlighting the challenges many communities face in accessing timely medical resources. Unmanned aerial vehicles (UAVs), however, offer a potential solution by providing fast and flexible delivery of critical life support medical payloads. Project 337, developed …
Recommendations For An International Regulatory Regime For Commercial Space, Margaret O'Brien
Recommendations For An International Regulatory Regime For Commercial Space, Margaret O'Brien
Discovery Day - Daytona Beach
The rapid advancement of space technologies in both governmental and private sectors presents a significant challenge for existing space law frameworks. Emerging activities such as space mining are gaining international attention, yet lawmakers struggle to craft regulations for an industry that is still in development. Innovators and investors often hesitate to assume risk in the absence of clear international guidelines. This research explores the complex legal and policy considerations surrounding space resource utilization, including the lack of consensus with existing treaties, the unpredictability of potential hazards, and the widening technological gap between industrialized and developing nations. Historical frameworks, such as …
Predicting Passenger Demand On National Flights Departing From Hartsfield-Jackson Atlanta International Airport (Atl) In 2024, Brooklyn Gossett, Ana Yu Wen
Predicting Passenger Demand On National Flights Departing From Hartsfield-Jackson Atlanta International Airport (Atl) In 2024, Brooklyn Gossett, Ana Yu Wen
Discovery Day - Daytona Beach
The aviation industry relies heavily on accurate demand forecasting to guide critical decisions regarding route planning, capacity management, and pricing strategy. Misjudging passenger demand can result in significant revenue loss and operational inefficiency, making it essential for airlines and analysts to identify the key drivers of flight patronage. This study investigates the factors that most significantly predict the number of passengers on domestic flights departing from Hartsfield-Jackson Atlanta International Airport (ATL) during the 2024 calendar year. Using passenger and route data sourced from the Bureau of Transportation Statistics (BTS) and the U.S. Department of Transportation (DOT), a multiple regression analysis …
Professionalism And Performance Expectations In The Modern Aviation Industry, Anayah Smith, Spencer Baldock Spencer Baldock
Professionalism And Performance Expectations In The Modern Aviation Industry, Anayah Smith, Spencer Baldock Spencer Baldock
Discovery Day - Daytona Beach
The aviation industry operates as a highly regulated, safety-critical environment in which professionalism and consistent performance are essential to maintaining operational safety and reliability. However, emerging shifts in workforce composition, communication styles, and technology integration have created misalignment between traditional professional standards and evolving employee expectations. Established aviation cultures emphasize structured procedures, formal feedback mechanisms, and communication hierarchy, while newer entrants, shaped by digital communication norms and contemporary academic environments, often expect continuous feedback, collaborative leadership, and adaptive performance evaluation. Prior research on crew resource management, human error frameworks, and generational work values highlights how inconsistencies in communication, feedback expectations, …
How Does Earning A 4-Year Degree Affect Promotion Rates Among Municipal Police Officers?, Anna Brumfield
How Does Earning A 4-Year Degree Affect Promotion Rates Among Municipal Police Officers?, Anna Brumfield
Discovery Day - Daytona Beach
How does earning a 4-year degree affect promotion rates among municipal police officers? The importance of a 4-year degree for law enforcement officers has been a topic of interest in a number of studies throughout the recent decades; however, significantly less research has been conducted to understand the relationship between earning a degree and the possibility of career advancement in municipal police officers. In the past, the need for higher education in this field was considered negligible; but studies have been conducted that point to the possible value of college experience and more specifically a 4-year degree. This value has …
Airline Ticket Anaysis, Emerson Kohl, Ivan O'Neil
Airline Ticket Anaysis, Emerson Kohl, Ivan O'Neil
Discovery Day - Daytona Beach
While the U.S. domestic airline industry generates hundreds of billions in annual revenue, the mechanics of airfare pricing remain remarkably opaque to travelers and analysts alike. Prices for geographically similar routes often diverge sharply, driven by a complex interplay of structural constraints and market pressures. This study elucidates the primary drivers of ticket pricing by analyzing high-frequency data from the Bureau of Transportation Statistics DB1B database. Utilizing an Ordinary Least Squares framework, the research evaluates how route distance, carrier concentration, passenger throughput, and seasonal fluctuations collectively dictate average fares. By quantifying these relationships in Python, the analysis seeks to isolate …
Beyond Procedural Participation: A Process Perspective Of Disability-Inclusive Digital Innovation, Millicent Agangiba, David Aboagye-Darko, Salah Kabanda, William Agangiba, Ralitsa Diana Debrah
Beyond Procedural Participation: A Process Perspective Of Disability-Inclusive Digital Innovation, Millicent Agangiba, David Aboagye-Darko, Salah Kabanda, William Agangiba, Ralitsa Diana Debrah
African Conference on Information Systems and Technology
While previous research has recognized the importance of participation, how the structurally embedded inclusion of PWDs reshapes digital innovation processes and their outcomes in resource-constrained contexts remains underexplored. The study addresses this gap through a longitudinal qualitative case study of a five-year recurring hackathon organized in Ghana from 2021 to 2025, with a focus on disability inclusion. Drawing on Adaptive Structuration Theory as an analytical lens, normatively supported by critical disability studies, this study analyzes the qualitative interview and observation data from 20 participants. The results reveal that inclusion is a structuring force through four interrelated mechanisms: (1) lived experience …
Big Data Analytics Strategy Formulation In South African Organisations, Never Kondo, Maureen C. Tanner
Big Data Analytics Strategy Formulation In South African Organisations, Never Kondo, Maureen C. Tanner
African Conference on Information Systems and Technology
The main goal for organisations investing in big data analytics (BDA) is to derive business value. However, most organisations struggle to gain a competitive advantage from BDA insights. As a result, top management continues to grapple with pervasive BDA issues that they find difficult to comprehend. This research explores the foundational components that inform the formulation of a BDA strategy for organisations in South Africa. The research followed a general inductive approach through a multiple-case study of two South African BDA organisations. The findings revealed 5 components that inform the formulation of a BDA strategy. In particular, organisations require well-articulated …
Proposing An Electronic Government Procurement Conceptual Framework For African Governments, Tichaona Chinyerere, Walter F. Uys
Proposing An Electronic Government Procurement Conceptual Framework For African Governments, Tichaona Chinyerere, Walter F. Uys
African Conference on Information Systems and Technology
Electronic Government Procurement (e-GP) significantly contributes to the economic growth of African Economies (AEs). However, many e-GP projects fail due to a disconnect between the initial design assumptions and real-world conditions. Guided by Hevner's (2004) Design Science Research (DSR) approach, the research is rooted in Information Systems Design Theory (ISDT). The methodology involves a two-layered analysis: descriptive and prescriptive, using abductive reasoning to link real-world conditions with the theoretical insights. The analysis was conducted in three phases: Informing (assessing context readiness), Designing (iterative development), and Explaining (causal reasoning and theoretical contribution). The ASTI framework offers Design and Action Theory centered …
Artificial Intelligence And Marginalised Enterprises: A Systematic Literature Review, Rahinatu Haruna, Muftawu Dzang Alhassan, Isahaque Mahama
Artificial Intelligence And Marginalised Enterprises: A Systematic Literature Review, Rahinatu Haruna, Muftawu Dzang Alhassan, Isahaque Mahama
African Conference on Information Systems and Technology
The rapid diffusion of artificial intelligence (AI) technologies across economic sectors has intensified debate about whether such innovations exacerbate or alleviate structural inequalities, particularly for actors excluded from mainstream economic systems. Marginalized enterprises, including micro, small and medium enterprises operating in informal economies, occupy a structurally vulnerable position in digital transformation. Despite growing scholarly attention, limited attempts have been made to synthesize the body of knowledge specifically at the intersection of AI and marginalized enterprises. As such, this paper fills this gap by developing a comprehensive framework that synthesises and provides an overall direction of AI-marginalized enterprise (AI-ME) research, pointing …
Assessing Factors Affecting User Satisfaction With Health Information Technology: A Case Study Of Komfo Anokye Teaching Hospital Of Ghana, Braimah Wadudu, Augustine Kwame Acheampong, Kwame Boateng Opoku Agyeman, Aku Humphery-Ackumey, Phyllis Sakyiwaa Anning, Vida Asante, Abubakar Essilfie, Lawrence Amakye Jnr
Assessing Factors Affecting User Satisfaction With Health Information Technology: A Case Study Of Komfo Anokye Teaching Hospital Of Ghana, Braimah Wadudu, Augustine Kwame Acheampong, Kwame Boateng Opoku Agyeman, Aku Humphery-Ackumey, Phyllis Sakyiwaa Anning, Vida Asante, Abubakar Essilfie, Lawrence Amakye Jnr
African Conference on Information Systems and Technology
Health information technology (HIT) is central to modern healthcare, yet its value depends on user satisfaction with system performance, support services, and institutional commitment. At Komfo Anokye Teaching Hospital (KATH), the Lightwave Health Information Management System (now GHIMS) has transformed workflows, but frontline user experiences remain underexplored. This study assessed factors influencing user satisfaction with HIT and examined how satisfaction affects job performance. A quantitative survey instrument was administered to sample 352 staff at KATH. System quality, service quality, and top-management support were all significant predictors of user satisfaction. System quality had the strongest effect, followed by service quality and …
Design And Evaluation Criteria For Community-Based Ict4d Artefacts, Tinaye Tanatswa Mushore, Gwamaka Mwalemba
Design And Evaluation Criteria For Community-Based Ict4d Artefacts, Tinaye Tanatswa Mushore, Gwamaka Mwalemba
African Conference on Information Systems and Technology
The widespread use of Information and Communication Technologies (ICTs) worldwide has underscored the importance of research initiatives in Information and Communication Technologies for Development (ICT4D). It has become crucial to understand the extent to which ICTs contribute to development, particularly for relatively disadvantaged members of society, given the persistent inequality despite technological advancements. However, many ICT4D projects launched to address challenges in multidisciplinary contexts suffer chronic failure rates, often linked to researchers' limited understanding of and consideration for local conditions and the contexts in which the projects are intended. This study proposes design and evaluation criteria that embed ICT4D guidelines …
Predicting Agile Success: The Critical Few Factors, Ridewaan Hanslo, Maureen Tanner
Predicting Agile Success: The Critical Few Factors, Ridewaan Hanslo, Maureen Tanner
African Conference on Information Systems and Technology
While Agile projects are more successful than traditional software development project management approaches, their overall success rate remains relatively low, with a high percentage of projects still deemed challenged or failed. This low project success rate is attributed to projects not being rigorously evaluated against critical success factors (CSF) of Agile projects and contemporary project success criteria. To identify the CSF that contribute to Agile software development project success as perceived by Agile practitioners, this study used a positivist approach to investigate the CSF of Agile software development projects. PLS-SEM with SmartPLS was used to analyse the data and test …
The Role Of Organisational Culture In Implementing Cybersecurity Practices To Address Insider Threats In South Africa, Thamsanqa Ngcobo, Salah Kabanda, Ronald Chiwariro
The Role Of Organisational Culture In Implementing Cybersecurity Practices To Address Insider Threats In South Africa, Thamsanqa Ngcobo, Salah Kabanda, Ronald Chiwariro
African Conference on Information Systems and Technology
Cybersecurity is a critical component of organisational resilience as digital transformation reshapes operations and risk management. Despite substantial investment in technical controls, insider threats remain a persistent challenge, shaped as much by cultural and organisational factors as by technology. This study examines how cultural factors influence the implementation of cybersecurity practices aimed at mitigating insider threats in South African organisations, considering national, organisational, and individual dimensions. Using a qualitative research design, semi‑structured interviews were conducted from nine participants working across a range of industries including ICT consulting, financial services, IT services, gaming, telecommunications, pharmaceuticals, and IT managed services. The findings …
Factors Hindering E-Procurement Adoption In South African State-Owned Enterprises: A Scoping Review, Lumka T. P. Salamntu, Zintle Ntlokwana
Factors Hindering E-Procurement Adoption In South African State-Owned Enterprises: A Scoping Review, Lumka T. P. Salamntu, Zintle Ntlokwana
African Conference on Information Systems and Technology
e-Procurement is a digital management system that oversees the entire purchasing process, encompassing acquisition, procurement, and payment. e-Procurement aims to enhance efficiency, minimise redundancies and reduce paper-based processes. In South Africa, State-Owned Enterprises (SOEs) view e-Procurement as a strategic tool used to optimise processes, improve efficiency, accountability and transparency. This study followed a scoping review protocol and analysed eighteen articles which were written in the English language. The Rayyan screening software was used to screen and manage articles during the selection process. A search strategy was developed, and the search was conducted across four electronic databases from 2020 to 2025 …
Ai-Driven Financial Forecasting, Risk Assessment And Decision Making In Start Up Enterprises, Ntando S. Sibanda, Petronella Muziti
Ai-Driven Financial Forecasting, Risk Assessment And Decision Making In Start Up Enterprises, Ntando S. Sibanda, Petronella Muziti
African Conference on Information Systems and Technology
Start-up enterprises operate in uncertain and rapidly changing financial environments characterized by volatile cash flows, limited historical data, and high exposure to financial risk. Conventional financial forecasting and risk assessment methods are often static and assumption-driven, limiting their effectiveness in supporting managerial decision making. Within the Decision Support Systems (DSS) domain, this study analyses the effect of AI-driven DSS on financial forecasting, risk assessment and managerial decision making among start-up enterprises in the Harare Central Business District, Zimbabwe. The study adopts a quantitative approach using structured questionnaires administered to founders, financial managers, and senior decision makers. Data were analysed using …
Digital Health Adoption And Sustainability In Ghana's Public Hospitals: Lessons From Covid-19, Braimah Wadudu, Peter Darko, Rufai Adjei
Digital Health Adoption And Sustainability In Ghana's Public Hospitals: Lessons From Covid-19, Braimah Wadudu, Peter Darko, Rufai Adjei
African Conference on Information Systems and Technology
This study examines the adoption of digital health technologies in Ghanaian public hospitals during the COVID-19 pandemic, drawing on the Technology-Organization-Environment (TOE) framework and the Unified Theory of Acceptance and Use of Technology (UTAUT). A mixed-methods design was employed, combining a quantitative survey of 262 healthcare workers with qualitative insights from open-ended responses. The findings show that the pandemic accelerated the use of electronic medical records, telemedicine, and digital communication tools. However, institutional readiness varied, with gaps in internet reliability, device availability, and technical support. Technology acceptance was generally high, though confidence and ease of use differed across staff groups. …