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Full-Text Articles in Business

Reflective Journals, Tony Shannon Am Feb 2023

Reflective Journals, Tony Shannon Am

International Journal for Business Education

A reflective journal helps to think honestly about one’s actual thinking. This can be uncomfortable at first!


What Kind Of Pedagogies For The 21st Century?, Cynthia Luna Scott Feb 2023

What Kind Of Pedagogies For The 21st Century?, Cynthia Luna Scott

International Journal for Business Education

Since the emergence of a global movement that calls for a new model of learning for the twenty first century, it has been argued that formal education must be transformed to enable new forms of learning that are needed to tackle complex global challenges.


The Futures Of Learning 3: What Kind Of Pedagogies For The 21st Century?, Cynthia Luna Scott Feb 2023

The Futures Of Learning 3: What Kind Of Pedagogies For The 21st Century?, Cynthia Luna Scott

International Journal for Business Education

Since the emergence of a global movement that calls for a new model of learning for the twenty first century, it has been argued that formal education must be transformed to enable new forms of learning that are needed to tackle complex global challenges. Literature on this topic offers compelling arguments for transforming pedagogy to better support acquisition of twenty-first century skills.


Uk Universities Face Their Toughest Test, Andrew Jack Feb 2023

Uk Universities Face Their Toughest Test, Andrew Jack

International Journal for Business Education

The School of Oriental and African Studies seemed a symbol of stability when it celebrated its centenary in 2016 by taking over and renovating the University of London’s imposing Senate House building in central London. It was a bold move to lure the best students. But just three years later its future has become much shakier, with its undergraduate intake down 40 percent and a £7m operating deficit. “The competition is brutal,” says Professor Stephen Hopgood, Soas’s international pro-director. “We are small and specialist, and if undergraduate fees are cut, it’s going to be very hard for an institution of …


Reinventing Cybersecurity Internships During The Covid-19 Pandemic, Lori L. Sussman Jan 2023

Reinventing Cybersecurity Internships During The Covid-19 Pandemic, Lori L. Sussman

Journal of Cybersecurity Education, Research and Practice

The Cybersecurity Ambassador Program provides professional skills training for emerging cybersecurity professionals remotely. The goal is to reach out to underrepresented populations who may use Federal Work-Study (FWS) or grant sponsored internships to participate. Cybersecurity Ambassadors (CAs) develop skills that will serve them well as cybersecurity workers prepared to do research, lead multidisciplinary, technical teams, and educate stakeholders and community members. CAP also reinforces leadership skills so that the next generation of cybersecurity professionals becomes a sustainable source of management talent for the program and profession. The remote curriculum innovatively builds non-technical professional skills (communications, teamwork, leadership) for cybersecurity research …


Risk Perceptions About Personal Internet-Of-Things: Research Directions From A Multi-Panel Delphi Study, Paul M. Di Gangi, Barbara A. Wech, Jennifer D. Hamrick, James L. Worrell, Samuel H. Goh Jan 2023

Risk Perceptions About Personal Internet-Of-Things: Research Directions From A Multi-Panel Delphi Study, Paul M. Di Gangi, Barbara A. Wech, Jennifer D. Hamrick, James L. Worrell, Samuel H. Goh

Journal of Cybersecurity Education, Research and Practice

Internet-of-Things (IoT) research has primarily focused on identifying IoT devices' organizational risks with little attention to consumer perceptions about IoT device risks. The purpose of this study is to understand consumer risk perceptions for personal IoT devices and translate these perceptions into guidance for future research directions. We conduct a sequential, mixed-methods study using multi-panel Delphi and thematic analysis techniques to understand consumer risk perceptions. The results identify four themes focused on data exposure and user experiences within IoT devices. Our thematic analysis also identified several emerging risks associated with the evolution of IoT device functionality and its potential positioning …


Cybersecurity Continuity Risks: Lessons Learned From The Covid-19 Pandemic, Tyler Fezzey, John H. Batchelor, Gerald F. Burch, Randall Reid Jan 2023

Cybersecurity Continuity Risks: Lessons Learned From The Covid-19 Pandemic, Tyler Fezzey, John H. Batchelor, Gerald F. Burch, Randall Reid

Journal of Cybersecurity Education, Research and Practice

The scope and breadth of the COVID-19 pandemic were unprecedented. This is especially true for business continuity and the related area of cybersecurity. Historically, business continuity and cybersecurity are viewed and researched as separate fields. This paper synthesizes the two disciplines as one, thus pointing out the need to address both topics simultaneously. This study identifies blind spots experienced by businesses as they navigated through the difficult time of the pandemic by using data collected during the height of the COVID-19 pandemic. One major shortcoming was that most continuity and cybersecurity plans focused on single-axis threats. The COVID-19 pandemic resulted …


Using Accounting Software For Teaching And Learning In A Second-Year Accounting Course, Lesley J. Stainbank Prof, Thanesha Reddy Jankeeparsad, Aarthi Algu Jan 2023

Using Accounting Software For Teaching And Learning In A Second-Year Accounting Course, Lesley J. Stainbank Prof, Thanesha Reddy Jankeeparsad, Aarthi Algu

The African Journal of Information Systems

The aim of this paper is to report students’ perceptions on whether the use of accounting software enhances their understanding of the accounting cycle, and improves their information technology skills. Kolb’s experiential learning cycle is used to argue that offering a concrete learning experience increases effective learning. The study uses survey research to determine students’ perspectives of the usefulness of using accounting software in enhancing their understanding of the accounting cycle in a real business environment. The results show that students perceived the accounting example they used in the accounting software training to have some benefits in helping their understanding …


The Career Project: An Intervention To Facilitate Career Development, Dale E. Rude, Marina Sebastijanovic, Jamie K. Belinne, Troy D. Hopkins Jan 2023

The Career Project: An Intervention To Facilitate Career Development, Dale E. Rude, Marina Sebastijanovic, Jamie K. Belinne, Troy D. Hopkins

Southwestern Business Administration Journal

Students face substantial challenges in readying for their professional lives. They must select a field, find a suitable job within that field, and lay a foundation for their career. To aid with this, we present the career project, an efficient career- and self-exploration assignment. The project comprises a resume assessment, identifying short-term and long-term career goals, backup plans, personal strengths and selling points, conducting organizational research, an informational interview with someone in their desired field, and a market assessment by a knowledgeable professional. We tested the project efficacy with 803 students (two treatment groups and two controls) during an ‘Introduction …


Revisiting Cybersecurity Awareness In The Midst Of Disruptions, Avideh Sadaghiani-Tabrizi Jan 2023

Revisiting Cybersecurity Awareness In The Midst Of Disruptions, Avideh Sadaghiani-Tabrizi

International Journal for Business Education

The awareness of cybersecurity and knowledge about risks from a variety of threats, which present harm or steal private information in internetworking could help in mitigation of vulnerabilities to risks of threats in safeguarding information from malware and bots. Revisiting cybersecurity awareness of every member and evaluation of organization’s posture might help to protect sensitive or private information from a network of computers, working together and forming into botnets. The purpose of the qualitative case study narrative was to explore prospects for integrating cybersecurity education into elementary school children’s curriculum through interviews of elementary schoolteachers, IT experts, and parents to …


Relationship Between E-Crm, Service Quality, Customer Satisfaction, Trust, And Loyalty In Banking Industry, Shymaa Mohamed Mohamed Abdeldayem, Engy Yehia, Mohamed Marie Jan 2023

Relationship Between E-Crm, Service Quality, Customer Satisfaction, Trust, And Loyalty In Banking Industry, Shymaa Mohamed Mohamed Abdeldayem, Engy Yehia, Mohamed Marie

Future Computing and Informatics Journal

E-CRM strives to enhance customer service, build relationships with customers, and keep key clients. E-CRM deals with technology, people, and processes and with the goal of fostering customer loyalty. This paper aims to investigate the relationship between E-CRM, service quality, customer satisfaction, trust, and loyalty in banking industry. In order to gather sufficient reviews, a literature review was carried out utilizing a number of corresponding publications that were indexed in reliable databases. A model that highlights the relation between E-CRM and customer satisfaction, service quality, trust, and loyalty is also shown in this study. The supervisors of administrative organizations can …


Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu Dec 2022

Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu

The African Journal of Information Systems

Digital organizations have become highly dependent on digital platforms and customer needs as key resources for digital service innovation. These resources in the competitive environment are making and shaping innovation of digital services because, though external, they remain central to digital organizations’ strategic innovation and competitiveness. Yet, how and why organizing these resources influences digital service innovation is under-explained in the literature. This paper, based on an empirical study and grounded theory methodology, addresses this limitation. It explains that digital service innovation occurs through two complementary types of organizing, namely: foundational knowledge organizing by combining digital platforms and customer needs, …


Analysis Of Twitter User Covid-19 Vaccine Hesitancy: Cause And Solutions, Runze Song Dec 2022

Analysis Of Twitter User Covid-19 Vaccine Hesitancy: Cause And Solutions, Runze Song

Electronic Theses, Projects, and Dissertations

Reducing vaccine hesitancy is an essential public health & safety challenge worldwide, especially during the COVID - 19 pandemic. Governments and health safety agencies have noticed that social media can significantly influence people's sentiments and opinions about vaccinations. There is a lack of studies on the impact of social norms, herding effects, and social media influencers on people's sentiments and opinions about vaccinations. This culminating experience project extracted and analyzed Twitter data (2021 to 2022) using Twitter API and the RStudio AcdemicTwitterR package to study the impact of social norms, herding effects, and social media influencers on people's sentiments, emotions, …


Empowering Older Adults With Their Information Privacy Management, Reza Ghaiumy Anaraky Dec 2022

Empowering Older Adults With Their Information Privacy Management, Reza Ghaiumy Anaraky

All Dissertations

Literature depicts a deficit-based narrative around older adults and their technology use, suggesting that older adults are not able to keep up with their younger counterparts in adopting new technologies. In this dissertation, I argue that this view is not necessarily accurate or productive. Instead, I argue that the deficit is in the technology design, which is not inclusive and often caters to the needs of younger adults.

I study older and younger adults' privacy decision-making as a showcase. To study the privacy decision-making process with more granularity, I used a dual-route approach (decision heuristics and privacy calculus) to disentangle …


Modelling Online Advertising Design Quality Influences On Millennial Consumer Attitudes In South Africa, Rodney G. Duffett Dr, Natassha V. Miller Ms Nov 2022

Modelling Online Advertising Design Quality Influences On Millennial Consumer Attitudes In South Africa, Rodney G. Duffett Dr, Natassha V. Miller Ms

The African Journal of Information Systems

Millennials’ advanced knowledge and exposure to product experiences, and irrelevant placement of online advertising has led to an increase of online advertising avoidance. However, effective online advertising design may assist in establishing more positive sentiments towards digital forms of marketing communication. The study used the visual rhetoric theory as the theoretical basis to examine millennial consumer attitudes. The main research aims were to propose an online advertising design quality model, and to ascertain the influence of online advertising design quality on millennial consumer attitudes. The study employed a quantitative research design via an empirical online survey. Online advertising design quality …


Value Propositions Of Implemented E-Government Projects: Towards Developing A Framework From A Systematic Review, Yusuf Ephraim Chidama, Chidi Ononiwu Nov 2022

Value Propositions Of Implemented E-Government Projects: Towards Developing A Framework From A Systematic Review, Yusuf Ephraim Chidama, Chidi Ononiwu

The African Journal of Information Systems

This study aims to develop a framework that identifies and measures the value propositions of implemented e-Government projects. Consequently, the study conducted a systematic review using a concept-centric and thematic approach by reviewing 84 articles as primary research data. In doing so, it identified: (1) effective public organizations; (2) quality service delivery; (3) open government and democratic value; and (4) social value and well-being. Furthermore, two gaps were identified, namely a dearth of studies on the measures well as actualization, and sustainability of the value propositions. The study synchronized the identified value propositions to develop a framework for value propositions …


2021 Ijbe V2 Front Matter, Tamra Connor Oct 2022

2021 Ijbe V2 Front Matter, Tamra Connor

International Journal for Business Education

  1. Editorial Board
  2. Letter from International President
  3. SIEC-ISBE International


Cost-Aware Generalized Α-Investing For Multiple Hypothesis Testing, Thomas Cook, Harsh Vardhan Dubey, Ji Ah Lee, Guangyu Zhu, Tingting Zhao, Patrick Flaherty Oct 2022

Cost-Aware Generalized Α-Investing For Multiple Hypothesis Testing, Thomas Cook, Harsh Vardhan Dubey, Ji Ah Lee, Guangyu Zhu, Tingting Zhao, Patrick Flaherty

Information Systems and Analytics Journal Articles

We consider the problem of sequential multiple hypothesis testing with nontrivial data collection cost. This problem appears, for example, when conducting biological experiments to identify differentially expressed genes in a disease process. This work builds on the generalized α-investing framework that enables control of the false discovery rate in a sequential testing setting. We make a theoretical analysis of the long term asymptotic behavior of α-wealth which motivates a consideration of sample size in the α-investing decision rule. Using the game theoretic principle of indifference, we construct a decision rule that optimizes the expected return (ERO) of α-wealth and provides …


Impact Of Employer Value Proposition And Social Media Use On The Intention To Apply For A Job In The It Industry Of Vietnam, Quoc Trung Pham, Duy Anh Vo Oct 2022

Impact Of Employer Value Proposition And Social Media Use On The Intention To Apply For A Job In The It Industry Of Vietnam, Quoc Trung Pham, Duy Anh Vo

The South East Asian Journal of Management

Research Aims: Human resources are critical for success in the digital economy. However, IT human resources are predicted to be scarce and attracting IT talent is difficult for many enterprises. Currently, employer branding and social media advertising are possible solutions to these problems. This research aims to evaluate the influence of EVP and social media use on the intention to apply for an IT job.

Design/Methodology/Approach: The quantitative research method is used to verify the research model. The sample includes 240 valid respondents from HCMC, Vietnam. The research model includes six independent variables (5 values of EVP and social media …


Analysis Of The Relationship Between Practices And Performance Of Green Supply Chain Management In Indonesian Micro, Small, And Medium Enterprises (Msmes), Dinda Halimah Siregar, Fajar Ayu Pinagara Oct 2022

Analysis Of The Relationship Between Practices And Performance Of Green Supply Chain Management In Indonesian Micro, Small, And Medium Enterprises (Msmes), Dinda Halimah Siregar, Fajar Ayu Pinagara

The South East Asian Journal of Management

Research Aims: This study discusses the practice of green supply chain management (GSCM) on environmental performance and operational costs in micro, small and medium enterprises (MSMEs) in Indonesia's food and beverage industry. Especially to examine the existence of ecocentricity and supply chain traceability that moderates GSCM practices with environmental performance and operational costs.

Design/Methodology/Approach: The judgement sampling method was used in this study, and 85 respondents contributed. Research questionnaires were distributed online, and data were analysed using Partial Least Square-Structural Equation Modelling (PLS-SEM).

Research Findings: The results of this study indicate that GSCM practices have a significant relationship to environmental …


Sharing Economy Of Online Food Delivery: Revealing The Underlying Attributes Of The Customer Experience Through Semantic Network Analysis, Hepinda Fajari Nuharini, Mustika Sufiati Purwanegara Oct 2022

Sharing Economy Of Online Food Delivery: Revealing The Underlying Attributes Of The Customer Experience Through Semantic Network Analysis, Hepinda Fajari Nuharini, Mustika Sufiati Purwanegara

The South East Asian Journal of Management

Research Aims: This study aimed to reveal the underlying attributes of the customer experience in the sharing economy of online food delivery (OFD).

Design/Methodology/Approach: After collecting 45,116 reviews from the Google Play store, a semantic network analysis was conducted. Python programming language and text mining were utilised to extract keywords from online reviews, a frequency analysis was performed, and a CONvergence of iterated CORrelations (CONCOR) analysis was conducted using Ucinet 6.0.

Research Findings: The keywords ‘food,’ ‘order,’ ‘driver,’ and ‘application’ had the highest frequency and centrality. Customer experience attributes were classified into four clusters: ‘Delivery Procedure’, ‘OFD Platform’, ‘Payment Process’ …


What Has Changed For Top Mba Schools Within A Decade In Terms Of Mindfulness?, Dr. Damla Aktan, Asst. Prof. Nilgün Gürkaynak Oct 2022

What Has Changed For Top Mba Schools Within A Decade In Terms Of Mindfulness?, Dr. Damla Aktan, Asst. Prof. Nilgün Gürkaynak

International Journal for Business Education

The concepts of “mindful consumption” and “sustainability” became indispensable parts of both academia and business life. Based upon an initial research conducted in 2012, this research aims to understand and compare the change within a decade in MBA curricula in terms of mindfulness content inclusion as well as sustainability and ecological orientation. The results compare the evolution of the integration of concepts to curricula since 2012 through the official websites of the top 100 MBA schools of the Financial Times Global Ranking in both 2012 and 2022. The study aims to summarize how the concepts of sustainability, mindful consumption and …


Managing The Edge Of Chaos, John Clark Oct 2022

Managing The Edge Of Chaos, John Clark

Beyond the Project Horizon: Journal of the Center for Project Management Innovation

The purpose of this research sought to investigate the relationship between project management competencies and project complexity upon project success. A literature review indicates that project complexity is a primary source of project failure. A gap exists concerning how project management competencies and project complexity predict project success. The first research question was, “To what extent do project management competencies predict project success?” The second research question was, “To what extent does project complexity predict project success?” A quantitative method nonexperimental research design, using a correlational approach, was deployed. The theory of complexity explains that the relationship between project management …


The State Of Digital Transformation: A Pilot Study, Ngan N. Chau, Steve Schulz, Vijay Agrawal Oct 2022

The State Of Digital Transformation: A Pilot Study, Ngan N. Chau, Steve Schulz, Vijay Agrawal

Mountain Plains Business Conference

Although the COVID-19 pandemic has created many challenges for business operations, it has certainly driven businesses to deploy digital technologies in a variety of areas, including customer engagement, customer services, and workflow coordination. In addition to supporting overall business strategies, digital technologies have been shown to carry the capacity to trigger business innovations and renewal. This pilot study aims to understand the impact of COVID-19 on digitalization and further investigate the various paths of digital transformation at different businesses. Key findings will be discussed along with their implications for future research.


An Analysis Of The Microsoft 365 Cloud Migration Process, Its Alternatives, And Results, Curtis Barnes, Robert Houghton Oct 2022

An Analysis Of The Microsoft 365 Cloud Migration Process, Its Alternatives, And Results, Curtis Barnes, Robert Houghton

Mountain Plains Journal of Business and Technology

This study follows the decision making process of comparing a traditional business software stack to cloud alternatives, comparing different cloud platforms, and planning a migration. It addresses specific workloads of an example company in the financial services industry and how the tools in a Microsoft 365 subscription support that work. The process of transferring an existing Exchange server and its users to Azure is thoroughly detailed, as is the logic behind certain crucial decisions that are part of that procedure. A calculation of real-world savings is also provided. The resulting paper is usable as both a reference and guide for …


Isscm Newsletter, Fall 2022, Raj Soin College Of Business, Wright State University Oct 2022

Isscm Newsletter, Fall 2022, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

An eight page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.


Case Study Based Learning For System Development, Nivedita Daimiwal, Revati Shriram Sep 2022

Case Study Based Learning For System Development, Nivedita Daimiwal, Revati Shriram

Graduate Research in Engineering and Technology (GRET)

The presented case study based activity supports collaboration between students. Case study based activity consists of a story of an organization and how the problem is solved by using planning strategy, coordination and using any advance system for example management information system is a subject which can be taught using the case study based activity .Outcome to analyse the problem, develop problem solving capabilities and to take appropriate decision that leads to success.

The student’s role is to read and explore case study. Participate in online discussions, lead a discussion, engage in classroom discussion and present their reflections. Finally the …


A Case Study Of The Efficacy Of Model-Based Requests For Information, Kyle J. Arruda Sep 2022

A Case Study Of The Efficacy Of Model-Based Requests For Information, Kyle J. Arruda

Theses and Dissertations

The Department of Defense (DoD) has encouraged the transition to digital engineering, yet there are limited guides for how to transition and there is limited data to show where an organization like a program office can reap the most benefit from the transition. To identify areas where potential benefits may be realized, this thesis compares two Requests for Information (RFIs), one document-based and one model-based, from generation to response. A survey was developed and administered to 7 members of a single program office to grade the RFI responses. The survey was based on the 43 benefit categories identified in the …


Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven Miller Sep 2022

Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven Miller

Research Collection School Of Computing and Information Systems

This article provides an overview of six examples of public sector AI applications in Singapore that illustrate different ways of enhancing engagement with the public. These applications demonstrate ways of enhancing engagement with the public by providing greater accessibility to government services (access anywhere, anytime) and speedier responses to public processes and feedback. Some applications make it substantially easier for members of the public to do things or make choices, while others reduce waiting time, either across an entire public infrastructure, or for an individual transaction. Some provide highly individualized coaching to guide a person through the process of doing …


Developing A Model To Assess Feasible Capacity To Work-From-Home, Ryan Tripod, Sumarie Roodt Aug 2022

Developing A Model To Assess Feasible Capacity To Work-From-Home, Ryan Tripod, Sumarie Roodt

African Conference on Information Systems and Technology

With the growing popularity of Work-From-Home (WFH) organizations have been required to adapt their ‘ways of working’ strategies to the ‘new normal’, as both employees and organizations aim to reap the benefits of WFH. This has resulted in organizations and their leadership teams needing to create WFH strategies for their organizations. With many of these WFH strategies developed in isolation of all stakeholders, with the feasibility of these WFH strategies remain uncertain. Therefore, this research task has reviewed literature to develop a conceptual model that describes how leadership teams can make informed feasible WFH strategy decisions, through the concept of …