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Walden Dissertations and Doctoral Studies

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Succession Planning Strategies For Small Family-Owned Businesses, Samuel Buckner Jr Dec 2021

Succession Planning Strategies For Small Family-Owned Businesses, Samuel Buckner Jr

Walden Dissertations and Doctoral Studies

Some business owners lose young, skillful midlevel leaders to competitors because of limited training to prepare a potential successor for senior leadership roles. Family business owners lack succession strategies to transfer business operations to a junior leader that can lead to business closure and increased community unemployment. Using the transformational leadership framework, the purpose of this multiple case study was to explore the succession planning strategies that small family-owned business owners use to train the next generation of leaders in the southeastern region of the United States. The data sources included a semistructured interview with two business owners and leadership …


Entrepreneurial Strategic Sensemaking For Growth And Employment In Nigerian Small And Medium Enterprises, Ishaq Abdulrahman Balogun Jan 2021

Entrepreneurial Strategic Sensemaking For Growth And Employment In Nigerian Small And Medium Enterprises, Ishaq Abdulrahman Balogun

Walden Dissertations and Doctoral Studies

AbstractOnly 20% of Nigerian small and medium enterprises (SMEs) survive 5 years. The specific management problem was that SME leaders were faced with strategic sensemaking challenges in dealing with external stakeholders while growing their businesses. The purpose of this qualitative descriptive phenomenological study was to understand the strategic sensemaking lived experiences of eight SME entrepreneurs for growing their businesses. The conceptual framework grounding this study was embedded in the four sensemaking leadership functions, strategic decisions-making, dynamics of business environments, and performance. The research question asked what is the strategic sensemaking lived experiences of entrepreneurs in SME entrepreneurship ecosystem while growing …


Strategies For Small Business Owners To Sustain Their Businesses In A Competitive Market, Michael Anthony Hicks Jr Jan 2021

Strategies For Small Business Owners To Sustain Their Businesses In A Competitive Market, Michael Anthony Hicks Jr

Walden Dissertations and Doctoral Studies

Half of new small business startup establishments fail to survive the first 5 years of operation. New small business owners are concerned with competitiveness, as the failure rate increases for those establishments after the first 10 years. Grounded in Porter’s competitive advantage theory, the purpose of this multiple case study was to explore competitive strategies small business owners use to sustain their businesses beyond 5 years. Data were collected from semistructured interviews with owners and managers of three small businesses in the restaurant industry in a large metropolitan city in Texas and reviews of organizational documents. Data were analyzed using …


Financing Strategies For Small And Medium Enterprises In Mexico, Mónica Nuñez Huerta Jan 2021

Financing Strategies For Small And Medium Enterprises In Mexico, Mónica Nuñez Huerta

Walden Dissertations and Doctoral Studies

At least 33% of small and medium enterprises (SMEs) in Mexico do not survive the first year and 65% close during the first 5 years of operations. SME survival is essential for a globally competitive market and professional development opportunities for SME employees. Grounded in the pecking order theory, the purpose of this qualitative multiple case study was to explore strategies four Mexican SME leaders used to obtain appropriate financing for their sustainability and growth during and beyond 5 years of beginning operations. Data were collected from semistructured interviews, organizational documents, and social media platforms. Data were analyzed using thematic …


Leaders’ Strategies For Reducing Unethical Behavior In Organizations, Miranda Evelyn Sawyer Jan 2021

Leaders’ Strategies For Reducing Unethical Behavior In Organizations, Miranda Evelyn Sawyer

Walden Dissertations and Doctoral Studies

Unethical conduct among business leaders and managers results in employee turnover. Senior business leaders who cannot mitigate unethical behavior risk increased hiring and training costs, decreased productivity, and reduce employee performance. Grounded in the ethical leadership construct and a composite of the social learning theory and the social exchange theory, the purpose of this qualitative single case study was to explore strategies senior leaders use to mitigate managers’ unethical conduct in their organizations. The participants comprised five senior leaders of a United Kingdom-based company in the northeast region of the United States who successfully implemented strategies to mitigate unethical conduct. …


The Relationship Between Antecedent Variables And Collective Organizational Engagement In U.S. Manufacturers, Kristoffer Carlos Garringer Jan 2021

The Relationship Between Antecedent Variables And Collective Organizational Engagement In U.S. Manufacturers, Kristoffer Carlos Garringer

Walden Dissertations and Doctoral Studies

Manufacturing leaders face challenges that influence organizational outcomes such as, collective organizational engagement. Because of the complexities in the U.S. manufacturing industry, manufacturing leaders must identify resources and strategies that influence collective organizational engagement levels. Grounded in employee engagement theory and resource management theory, the purpose of this quantitative correlational study was to examine the relationship between motivating work design, human resource management practices, strategic implementation, and collective organizational engagement. The sample included 123 participants from large manufacturing organizations within the U.S. Mid-Atlantic region who held non-executive titles. The results of the multiple linear regression were significant, F(3, 122) = …


Monday Effect: Trading Patterns Of Individual Investors, Muraleedharan Gopinathan Jan 2021

Monday Effect: Trading Patterns Of Individual Investors, Muraleedharan Gopinathan

Walden Dissertations and Doctoral Studies

The efficient market hypothesis (EMH) has served as the central theory in modern finance for more than half a century. The Monday effect, in which returns and trading volumes on Mondays are generally lower than other days of the week, is one of the anomalies of the EMH. Researchers postulated the different investment patterns of individual investors as an explanation for the Monday effect. The purpose of this comparative study is to examine the role of individual investors on the Monday effect in the United States stock market. This study involved using actual individual investor data from the New York …


Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday Jan 2021

Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday

Walden Dissertations and Doctoral Studies

Nonprofit organizations rely on volunteers as a part of their labor force. However, volunteer recruitment and retention are an ongoing challenge and concern and are potentially costly to a nonprofit organization. Grounded in the ability-motivation-framework and Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore the strategies that nonprofit leaders used to recruit and retain technologically competent volunteers. Three nonprofit leaders from different nonprofit organizations in Toronto, Ontario, Canada, participated in the study. Data were collected using virtual semistructured interviews and publicly accessible information. Data were analyzed using thematic analysis, and four themes emerged: (a) …


The Lived Experiences Of Employees Identifying As Belonging Outside Of Workplace Cliques, Patricia O'Neil Foster Jan 2021

The Lived Experiences Of Employees Identifying As Belonging Outside Of Workplace Cliques, Patricia O'Neil Foster

Walden Dissertations and Doctoral Studies

Cliques are a naturally occurring phenomenon and have been demonstrated to have adverse outcomes. Workplace cliques can lead to negative behaviors that affect organizational effectiveness. Although the effects of cliques have been studied extensively, a deeper understanding is needed by managers of the experiences of employees identifying as belonging outside of workplace cliques. The research question of this transcendental phenomenological study focused on the lived experiences of employees identifying as belonging outside of workplace cliques formed within their organization’s culture. Using convenience sampling, 15 people who identified as having worked in a situation where there was a clique agreed to …


Strategies For Sourcing Funding For Startup Businesses In Nigeria, Nelly Nwabuisi Adiawari Oburo Jan 2021

Strategies For Sourcing Funding For Startup Businesses In Nigeria, Nelly Nwabuisi Adiawari Oburo

Walden Dissertations and Doctoral Studies

Some small and medium enterprise (SME) owners are challenged with sourcing adequate funds to start and continue in business. Financing SMEs is critical to their owners to ensure they can remain financially viable and continue contributing to Nigeria’s gross domestic product and economic growth. Grounded in the pecking order theory and the financial growth cycle theory, the purpose of this qualitative multiple case study was to explore strategies owners of startup SMEs in Federal Capital Territory (FCT), Nigeria, can adopt to source funds required to start and sustain a business beyond 5 years. Data were collected through semistructured interviews from …


Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter Jan 2021

Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter

Walden Dissertations and Doctoral Studies

Multiple researchers have investigated employee turnover related to affective, continuous, and normative commitment, and none reported the predictive power of emotion regulation reappraisal on these components of commitment with turnover intentions among degree-seeking employees. The purpose of this quantitative survey research study was to explore emotion regulation reappraisal and its predictive power for organizational commitment associated with degree-seeking employees' intentions to quit jobs. In this study, a small sample of N = 18 degree-seeking employees took part in survey methodology. Multiple regressions were performed to calculate the variance of independent variables, emotion regulation and affective, continuous, and normative commitment associated …


Succession Planning Strategies In Family Businesses, Vivian Akosua Dwumor Amanquah Jan 2021

Succession Planning Strategies In Family Businesses, Vivian Akosua Dwumor Amanquah

Walden Dissertations and Doctoral Studies

Only one-third of family businesses remain operational into the second generation and approximately one-eighth into the third generation. Succession planning is critical to family-owned businesses, as most businesses will collapse moving to the fourth generation and beyond. Grounded in the family systems theory, the purpose of this qualitative multiple case study was to explore strategies family business leaders use to implement a succession plan. The participants included six senior executives from three family businesses in Ghana who implemented successful strategies for succession planning. The data sources were semistructured interviews and a review of organizational documents, including statutes; articles of incorporation, …


How Saudi Small Business Managers Increase Retail Electronic Commerce Sales, Ghasan Abdulaziz Almoamen Jan 2021

How Saudi Small Business Managers Increase Retail Electronic Commerce Sales, Ghasan Abdulaziz Almoamen

Walden Dissertations and Doctoral Studies

AbstractSaudi policymakers developed short-and long-term plans supporting the electronic commerce of small and medium-sized enterprises (SME) to increase sales. Saudi SME managers who do not take advantage of these plans to increase sales may lose profits. Grounded in Rogers’s diffusion of innovations theory, the purpose of this qualitative multiple case study was to explore strategies SME business managers use to increase retail electronic commerce sales. The participants comprised 5 Saudi SME managers from 5 different local retail companies who effectively used strategies to increase retail electronic commerce sales. Data were collected through semistructured audio-visual interviews, company websites, and financial documents. …


Strategies Used To Transition From Manual To Computerized Accounting In Small Businesses, Yonwanda Bullock Jan 2021

Strategies Used To Transition From Manual To Computerized Accounting In Small Businesses, Yonwanda Bullock

Walden Dissertations and Doctoral Studies

Small business owners with unsuccessful strategies of implementing computerized accounting systems may face a negative impact with their business sustainability and their business financial performance. Small businesses support the majority of the workforce in the United States, but 50% of small businesses fail within five years, and only 30% may survive long term. The beauty salon owners selected, successfully implemented a computerized accounting system to overcome the challenges of financial loss. Grounded in Davis’s technology acceptance theory, the purpose of this qualitative multiple case study was to investigate strategies small business beauty salon owners in Baltimore used to adopt computerized …


Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark Jan 2021

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …


Exploring Systemic Collaboration Across Organizational Strata Within Public Schools’ Improvement Systems, Lori L. Foltz-Rea Jan 2021

Exploring Systemic Collaboration Across Organizational Strata Within Public Schools’ Improvement Systems, Lori L. Foltz-Rea

Walden Dissertations and Doctoral Studies

Despite government policies and reform efforts, the adoption of improvement systems that include collaborative practices has failed to increase student achievement as measured on Ohio’s state report cards for public school districts that have implemented the Ohio Improvement Process. Systemic, collaborative practices hold promise, but a gap existed in understanding how members engaged in collaborative practices across the organization. The study's purpose was to qualitatively explore principals’, teachers’, and district-level administrative members’ behaviors, perceptions, and practices across one Ohio school district’s three organizational strata associated with teaching and learning to discover how collaborative practices influence continuous improvement. Gronn’s leadership distribution …


Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla Jan 2021

Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla

Walden Dissertations and Doctoral Studies

AbstractPreventable medical errors in the healthcare industry account for hundreds of thousands of patient deaths annually. Nurse managers strive to develop strategies to reduce incidences of preventable medical error and increase patient safety in their organization to improve performance and reduce harm in the healthcare industry. Grounded in the complex adaptive systems theory, the purpose of this qualitative single case study was to explore strategies nurse managers use to reduce the rate of preventable medical errors among employees. The participants comprised 6 nurse managers who successfully used strategies to lower the rate of preventable errors in a healthcare facility in …


Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder Jan 2021

Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder

Walden Dissertations and Doctoral Studies

Nonprofit animal shelters provide vital services to the community and improve the overall well-being of animals. Many animal shelters, however, face the challenge of insufficient funding. Some nonprofit animal shelter leaders are burdened with financial uncertainty because of a lack of funding strategies for operational stability and survival. Grounded in the resource dependency theory, the purpose of this qualitative multiple case study was to explore strategies that nonprofit animal shelter leaders use to obtain funding. The participants comprised three nonprofit animal shelter leaders in Maryland. Data were collected from semistructured telephone interviews and public financial reports. Data analysis was conducted …


Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus Jan 2021

Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus

Walden Dissertations and Doctoral Studies

AbstractLow retention creates a loss of talent, and an unstable workforce harms employee performance and productivity, significantly decreasing internal proficiency. Grounded in the transformational leadership theory, the purpose of this single case study was to explore strategies government leaders use to enhance employee retention. The participants consisted of four supervisory government employees in a single agency in Washington D.C. Data were collected through semistructured interviews and follow-up member checking, direct observations, and a review of organizational documents. Data were analyzed using thematic analysis; four themes emerged: idiosyncratic employee engagement, specific relational transmissions, promotion of diversity, and stimulating psychological incentives. A …


How Managers Of Nonfranchised Restaurants Use Training To Improve Customer Satisfaction, Waldell Terrell Graves Jan 2021

How Managers Of Nonfranchised Restaurants Use Training To Improve Customer Satisfaction, Waldell Terrell Graves

Walden Dissertations and Doctoral Studies

Customer satisfaction is a factor that significantly influences profits and overall business success. Understanding the dynamics of customer satisfaction and its relationship to profits, job security, and the overall customer experience is critical for restaurant managers. Grounded in the service quality theory, the purpose of this multiple case study was to explore strategies nonfranchised restaurant managers use to improve customer satisfaction. The participants comprised five nonfranchised restaurant managers in central Delaware who successfully improved customer satisfaction. Data were collected from semistructured interviews and research notes, then analyzed using content analysis. Four themes emerged: continuous on-the-job training, manager observations and customer …


Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard Jan 2021

Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard

Walden Dissertations and Doctoral Studies

Some nonprofit organization leaders have limited access to the resources needed to manage the organization's day-to-day needs. Nonprofit leaders without effective strategies to increase human and financial resources may lack the resources to address the mission, sustain, and effectively grow as a successful organization. Grounded in the stakeholder theory, the purpose of this qualitative single case study was to explore the strategies leaders of a nonprofit organization used to increase human and financial resources needed to sustain and effectively grow as a successful organization to address their mission. The participants comprised three leaders from one nonprofit organization in the southern …


Strategies To Enhance Creative Performance In Creative Industry Firms, Shirley D. Bishop Jan 2021

Strategies To Enhance Creative Performance In Creative Industry Firms, Shirley D. Bishop

Walden Dissertations and Doctoral Studies

Poor creative performance in creative industry firms adversely affects business profitability and competitive standing. Managers of creative industry firms who lack strategies to enhance creative performance risk the sustainability of their firms. Grounded in social cognitive theory, the purpose of this qualitative single case study was to explore strategies managers of creative industry firms use to motivate employees to enhance creative performance. Participants were 4 creative industry managers located in the New York tristate region of the United States, who successfully motivated employees to enhance creative performance. Data were collected using semistructured interviews and company documents. Data were analyzed using …


Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones Jan 2021

Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones

Walden Dissertations and Doctoral Studies

More than 20% of small businesses that started in March 2018 failed within a year. Small business owners would benefit from strategies to identify and mitigate constraints from inception for business survival because business failure rates are higher among small businesses less than five years old. Grounded in the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies small business owners use to sustain beyond the one year of operation. The participants included six small business owners in Georgia who successfully sustained their business beyond five years. Data were collected using semistructured interviews and …


Impact Of Corporate Governance On Financial Reporting And Profitability Of Banking, Susan Ortega Jan 2021

Impact Of Corporate Governance On Financial Reporting And Profitability Of Banking, Susan Ortega

Walden Dissertations and Doctoral Studies

AbstractA lack of corporate governance and financial reporting may lead to a decrease in profitability and bank closures due to poor management, lack of capital, and liquidity. Based on agency theory, the purpose of this correlational study was to investigate the relationship between corporate governance, financial reporting, and three measures of profitability; return on assets, return on equity, and net interest margin, in 80 banks within the Midwest from 2015–2018. The data were collected from the banks' websites and the Federal Deposit Insurance Corporation (FDIC). The results of the three regression analyses were not significant; however, financial reporting was a …


Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes Jan 2021

Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes

Walden Dissertations and Doctoral Studies

Some leaders in the manufacturing industry face challenges in engaging employees to increase productivity. Manufacturing leaders who effectively engage employees can build meaningful communication and achieve organizational goals that can motivate employees to increase productivity. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore motivational strategies manufacturing industry leaders use to engage employees to increase productivity. Participants included five managers at one manufacturing company located in northern Kentucky. Data were collected from semistructured interviews and company documents. Data were analyzed using Yin’s five-phase cycle. Three themes emerged: building a culture of meaningful communication, …


Strategies For Implementing Self-Service Technologies In Supermarket Retail Operations, Ryan Christopher Gurley Jan 2021

Strategies For Implementing Self-Service Technologies In Supermarket Retail Operations, Ryan Christopher Gurley

Walden Dissertations and Doctoral Studies

AbstractOrganization leaders who do not adopt self-service technology (SST) are at risk of failure. The adaptation of SST can aid leaders in the supermarket industry improve checkout operations, increase efficiency, and minimize customers’ waiting experiences, reducing the customers’ shopping satisfaction. Grounded in the disruptive innovation theory, the purpose of this multiple case study was to explore strategies supermarket managers use to adapt SST practices. The participants included six supermarket managers in Jackson County of Southern Illinois. Data were collected from face-to-face interviews with managers, company documentation, and observations. Thematic analysis was used to analyze the data. Four themes emerged: cultural …


The Experiences Of Employees’ Job Recognition In The East Coast Casinos, Jonathan A. Marcellus Jan 2021

The Experiences Of Employees’ Job Recognition In The East Coast Casinos, Jonathan A. Marcellus

Walden Dissertations and Doctoral Studies

Employee recognition is common in many organizations, while the absence of recognition may also be widespread in other organizations. Limited employee recognition may produce discouragement and unease in employees’ perceptions of performance, productivity, and engagement level. The problem was that limited job recognition inhibited performance in East Coast casinos. The purpose of this phenomenological study was to explore employees’ lived experiences regarding job recognition in East Coast casinos. How do employees describe their lived experiences regarding job recognition in casinos on the East Coast was the research question. The perspectives of social cognitive theory and social processing theory served as …


Strategies For Small Business Entrepreneur Sustainability For 5 Years And Beyond, Ralph A. Heath Iii Jan 2021

Strategies For Small Business Entrepreneur Sustainability For 5 Years And Beyond, Ralph A. Heath Iii

Walden Dissertations and Doctoral Studies

AbstractSmall business failures impede entrepreneurs' sustainability in localities, the state, and the U.S. economy. Small business entrepreneurs are concerned about strategies to target and minimize obstacles from business inception for business survival because the failure rate increases as the business develop. Grounded in the entrepreneurial theory, the purpose of this qualitative multiple case study was to explore strategies for small business entrepreneur sustainability beyond five years. Participants comprised three small business owners in Southeast Virginia who effectively used strategies to sustain their business beyond five years. Data were collected from semistructured interviews, analysis of participants’ business documentation, and research of …


Nonprofit Board Members' Perceptions Of The Initial Orientation And Ongoing Board Member Training, Janice M. Trapp Jan 2021

Nonprofit Board Members' Perceptions Of The Initial Orientation And Ongoing Board Member Training, Janice M. Trapp

Walden Dissertations and Doctoral Studies

Many nonprofit organizations have implemented board development practices that include an initial orientation and ongoing training to improve board performance. However, recent studies have shown that board members struggle with understanding their roles, responsibilities, and board governance. This lack of understanding limits their ability to perform their roles effectively, which may impact the members’ performance and the organizations’ performance. This generic qualitative study explored board members’ perceptions of whether the initial orientation and ongoing training they received in preparation for board service adequately prepared them for board governance. Inglis et al.’s three factor-framework of strategic activities, operations, and resource planning …


Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder Jan 2021

Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder

Walden Dissertations and Doctoral Studies

Only 65% of new restaurants remain in business after the first three years of operations. Leaders of small restaurants who lack strategies to ensure sustainability witness significant financial losses in their organizations. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore the strategies small restaurant owners use to sustain their business beyond three years. A purposeful sampling of three small restaurant owners in Washington County, TN, who successfully used strategies to ensure sustainability beyond three years participated in this study. Data were collected from semistructured interviews, financial documents, and public websites and …