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Full-Text Articles in Business

Optimizing Warranty Policies For Remanufactured Products: When Should They Be Longer, Shorter, Or Identical To New Product Warranties?, Kunpeng Li, Jun-Yeon Lee Mar 2026

Optimizing Warranty Policies For Remanufactured Products: When Should They Be Longer, Shorter, Or Identical To New Product Warranties?, Kunpeng Li, Jun-Yeon Lee

Faculty Publications

Manufacturers adopt different warranty strategies for remanufactured products, offering shorter, identical, or longer warranty periods compared to new products. However, prior research has only focused on manufacturers offering either shorter or identical warranties. In addition, the existing literature has not captured the diminishing returns of warranties, i.e., as the warranty coverage increases, its incremental benefits begin to decrease but the costs continue to increase. To address these gaps, we develop an optimization model that jointly considers pricing and warranty decisions while accounting for warranty’s diminishing effect on consumer’s willingness to pay for remanufactured products. We show that all three observed …


Impacts Of Climate Disruption On Mobility Aircraft Performance In The Pacaf Region, Hannah M. Dauterman Sep 2025

Impacts Of Climate Disruption On Mobility Aircraft Performance In The Pacaf Region, Hannah M. Dauterman

Theses and Dissertations

This thesis investigates the projected impacts of climate disruption on the performance and fuel management of the C-17 Globemaster III, a critical mobility aircraft in the Pacific Air Forces (PACAF) region. As rising global temperatures reduce air density, the performance of aircraft is compromised, resulting in increased fuel consumption, as well as the potential for extended runway requirements and diminished cargo capacity. Using climate projection data from Coupled Model Intercomparison Project Phase 6 (CMIP6), this research analyzes future air temperature trends and their implications for C-17 fuel consumption. Results suggest that by 2049, the U.S. Air Force may incur an …


Automation Of Lcmc Logistics Processes: A Delphi Approach, Kline M. Alt Sep 2025

Automation Of Lcmc Logistics Processes: A Delphi Approach, Kline M. Alt

Theses and Dissertations

As the U.S. Air Force confronts growing complexity in system acquisition, the implementation of digital models in system design and logistics process management allows the incorporation of digital tools and the possibility for automation of portions of logistics processes. This thesis investigates where these technologies can be most effectively integrated within the Air Force Life Cycle Management Center logistics enterprise (AFLCMC). Using a three round Delphi study, AFLCMC logistics subject matter expert (SME) opinions were solicited from program-level senior logisticians, program managers to identify high-need areas, key success factors, and potential barriers to adoption. Quantitative consensus from Likert-scale and ordinal …


A Review Of The United States' Long Term War Support Capabilities In The Indo-Pacific Command Region, Brian J. Mullin Jr. Sep 2025

A Review Of The United States' Long Term War Support Capabilities In The Indo-Pacific Command Region, Brian J. Mullin Jr.

Theses and Dissertations

This study examines U.S. maritime transportation readiness in the Indo-Pacific, highlighting fleet age, mariner shortages, shipyard decline, and port vulnerabilities. It also considers contested logistics and technological threats. Recommendations include fleet recapitalization, mariner pipeline growth, port diversification, and defensive upgrades. The study concludes that secure sea line assumptions are outdated and calls for greater resilience, with follow-on efficiency analysis proposed for ports and ships.


Trends And Predictive Modeling Of Real Estate Prices In Major Saudi Arabia Cities, Meshal S. Aldahas Sep 2025

Trends And Predictive Modeling Of Real Estate Prices In Major Saudi Arabia Cities, Meshal S. Aldahas

Theses and Dissertations

his research examines historical trends and explanatory modeling of real estate prices in major Saudi cities, with a focus on Riyadh, Jeddah, and Dammam. Using a mixed-methods approach, the study integrates quantitative data from 2010–2023, including housing and macroeconomic indicators, with qualitative insights drawn from over 320 survey responses that captured consumer sentiment on affordability, job security, and housing policies. A combination of descriptive statistics, ARIMA and Exponential Smoothing techniques was applied to detect long-term patterns, seasonal variations, and market shocks. Predictive modeling was conducted using Linear Regression, Decision Trees, and Neural Networks, with results showing that job security consistently …


Implementing Lean Principles To Enhance Warehouse Operations At King Abdulaziz Air Base(Kaab): A Case Study Of Royal Saudi Air Force (Rsaf), Saleh A. Alghamdi Sep 2025

Implementing Lean Principles To Enhance Warehouse Operations At King Abdulaziz Air Base(Kaab): A Case Study Of Royal Saudi Air Force (Rsaf), Saleh A. Alghamdi

Theses and Dissertations

The Royal Saudi Air Force (RSAF) relies on efficient logistics to sustain readiness. At King Abdulaziz Air Base, warehouse receiving inefficiencies caused delays and waste. This study used Lean principles and a six-month time–motion analysis, with Pareto and Fishbone tools, to identify 55% waste in dead pile and 75% in palletized shipments. Standard times of 5.98 and 6.55 minutes were set. Key recommendations include SOPs, cross-training, forklift certification, layout redesign, and RFID. Lean adoption could save 100+ labor hours and $4,000 annually, improving safety, accuracy, and mission readiness.


Köppen-Geiger Climate Effects On F-15 Readiness Spares Package Parts, Maximus A. Fan Aug 2025

Köppen-Geiger Climate Effects On F-15 Readiness Spares Package Parts, Maximus A. Fan

Theses and Dissertations

Readiness Spares Packages (RSP) are critical to deployed operations. Future demands of the Air Force require squadrons to operate in different climate environments from home stations. RSPs can sustain aircraft maintenance operations for up to 30 days. Currently, failure rates of parts within the RSP are assumed to be constant. This research aims to explore whether there is a difference in F-15 RSP failure rates when Koeppen climate classifications are taken into effect. The Koeppen-Geiger system classifies area climates based on the geography, elevation, and location. The history of operations and diversity of F-15 locations make the aircraft an ideal …


Analyzing Stability Of Estimates At Completion For Long Duration Development Efforts, Bradley Vuu, Jonathan D. Ritschel, Brandon M. Lucas, Edward D. White Apr 2025

Analyzing Stability Of Estimates At Completion For Long Duration Development Efforts, Bradley Vuu, Jonathan D. Ritschel, Brandon M. Lucas, Edward D. White

Faculty Publications

Defense program managers utilize Earned Value Management (EVM) methodologies to measure, report, and predict the cost and schedule performance of their programs. Previous research conducted by Christensen (1996) and Kim et al. (2019) has shown varied results in the stability of EVM Estimates at Completion (EACs). Stability is defined as a 10% or less deviation from the final EAC at a specified percent completion point of the program. The Christensen (1996) and Kim et al. (2019) studies also noted that program-specific factors, such as phase, can impact the accuracy of EVM metrics. This study builds upon those works by assessing …


Distribution Comparisons Of Eac Cost Growth For Aircraft Work Breakdown Structure Elements, Kyle P. Marquis, Edward D. White, Brandon M. Lucas, Robert D. Fass, Jonathan D. Ritschel, Shawn M. Valentine Apr 2025

Distribution Comparisons Of Eac Cost Growth For Aircraft Work Breakdown Structure Elements, Kyle P. Marquis, Edward D. White, Brandon M. Lucas, Robert D. Fass, Jonathan D. Ritschel, Shawn M. Valentine

Faculty Publications

This article analyzes and investigates the distribution of cost growth of the Estimate at Completion (EAC) for the Work Breakdown Structure (WBS) elements of approximately 60 historical United States Acquisition Category I Research, Development, Test and Evaluation aircraft programs. Using the method of maximum likelihood in conjunction with the Akaike Information Criterion, the authors suggest that both the lognormal and Weibull distributions provide relatively good fit to EAC cost growth, with the lognormal slightly edging out the Weibull. As a summarized finding, the authors present their empirical results for the mean, coefficient of variation (CV), the 15th and 85th percentiles …


Operational Energy Education: A Thematic Analysis Of Knowledge Area Needs And Educational Gaps, Nana Hene Mar 2025

Operational Energy Education: A Thematic Analysis Of Knowledge Area Needs And Educational Gaps, Nana Hene

Theses and Dissertations

Operational Energy (OE) education is vital for national security, military readiness, and fuel energy efficiency. This thesis analyzes the current landscape of OE education and identifies key gaps in awareness, energy knowledge, and curriculum structure. Through a reflexive thematic analysis of interviews with Subject Matter Experts (SMEs), the study underscores the necessity of integrating OE concepts into both educational and professional training programs. A framework is proposed to enhance OE education across various levels in the Air Force, aiming to cultivate a more energy-conscious and strategically prepared force. The findings highlight the critical need for targeted training, curriculum enhancements, and …


Advancing Defense Software Cost Estimation Through Regression, Probabilistic, And Machine Learning Models, Stephen D. Chatterton Mar 2025

Advancing Defense Software Cost Estimation Through Regression, Probabilistic, And Machine Learning Models, Stephen D. Chatterton

Theses and Dissertations

Accurately estimating software costs is critical for effective project management within the Department of Defense (DoD), where early decisions shape resource allocation and risk management. This work evaluates regression-based Cost Estimating Relationships (CERs), probabilistic models, and machine learning techniques to address limitations of traditional estimation methods. Using records from two DoD repositories, the analysis applied Ordinary Least Squares (OLS) regression, Multinomial Logistic Regression (MLR), Random Forest, and neural networks to model and classify software costs, with key predictors including Source Lines of Code (SLOC), Equivalent Source Lines of Code (ESLOC), and programming hours. The findings highlight strengths and trade-offs of …


Analyzing U.S. Army Recruiter Productivity Through Cohort Differentiation And Behavioral Tendency Composition, Mary M. Bates Mar 2025

Analyzing U.S. Army Recruiter Productivity Through Cohort Differentiation And Behavioral Tendency Composition, Mary M. Bates

Theses and Dissertations

This research analyzes differences among aggregate achievements of U.S. Army recruiting cohorts, determines which behavioral tendencies are indicative of performance level, and investigates aggregate behavioral composition with cohort achievement. Analyses require implementation of OLS regression, ANOVA, Tukey’s Test, Mann-Whitney U test, Holm-Bonferroni adjustment, XGBoost decision tree, logistic regression, and the Kolmogorov-Smirnov test. The results show insignificant achievement differences among cohorts and weak yet prevalent abilities of select measures of behavioral tendencies to indicate recruiter performance.


Forecasting Army Recruiting Mission Distribution, Maxwell A. Deihl Mar 2025

Forecasting Army Recruiting Mission Distribution, Maxwell A. Deihl

Theses and Dissertations

The Army’s recruiting landscape has changed markedly in recent years, raising questions about whether forecasting methods of Army contracts remain robust. This thesis recreates the presented models in Joshua McDonald’s 2015 thesis. It replicates and evaluates the models with updated data (2018–2023) to assess their current validity and compare them to novel alternative approaches, such as simpler regression models or neural networks. While the 2015 model remains a valuable baseline, results suggest that either refining its variables or adopting alternative methods can improve predictive accuracy and interpretability. Ultimately, the United States Army Recruiting Command has many options regarding how it …


Transforming Defense: A Case Study On Digital Cots Implementation, Dara A. Armstrong Mar 2025

Transforming Defense: A Case Study On Digital Cots Implementation, Dara A. Armstrong

Theses and Dissertations

While research on digital transformation efforts and their challenges are widespread, the introduction and use of digital commercial off-the-shelf (COTS) tools in the Department of Defense (DOD) remains under explored. To investigate this problem, this research focuses on a fledgling digital transformation effort within a division of the Air Force Nuclear Weapons Center. Due to inefficiencies caused by fragmented workflows, management introduced Jira and Confluence, two digital tools known for their broad use in various industries, to the workforce.


Accuracy Of Time Phasing Missile And Munition Using The Continuous Distribution Function, Joseph Zobler Mar 2025

Accuracy Of Time Phasing Missile And Munition Using The Continuous Distribution Function, Joseph Zobler

Theses and Dissertations

Accurate cost and schedule estimates are crucial for maintaining the U.S. military’s technological and operational superiority, ensuring efficient resource allocation and timely development of advanced defense systems. This research examines S-curve models for time-phasing non-recurring Research, Development, Test, and Evaluation (RDT&E) expenditures in missile and munition acquisition programs. This research evaluates the commonly used 60/40 rule, which assumes 60% of expenditures occur by 50% of the schedule, for its accuracy using Cost Assessment Data Enterprise (CADE) and Earned Value Management Central Repository (EVM-CR) data from 21 missile and munition development programs.


Job Demands And Resources: A Look At The Vha Workforce To Support Dod Goals, Anthony J. Rivera Mar 2025

Job Demands And Resources: A Look At The Vha Workforce To Support Dod Goals, Anthony J. Rivera

Theses and Dissertations

This study investigates the relationships between job demands, job resources, burnout, turnover intention, and workplace attitudes among employees of the Veterans Health Administration (VHA) through the lens of the Job Demands-Resources (JD-R) model. The findings reveal both expected and novel insights. Consistent with prior research, the study confirms that excessive job demands, without enough resources to balance then, lead to burnout. This, in turn, increases turnover intention and negatively affects how employees view leadership and the work environment. A significant discovery, however, challenges conventional assumptions: favorable job demands were positively correlated with turnover intention, suggesting that employees in favorable roles …


Understanding The Acceptance Of Digital Tools Within An Air Force Environment Using The Utaut2 Model, Britton J. Edwards Mar 2025

Understanding The Acceptance Of Digital Tools Within An Air Force Environment Using The Utaut2 Model, Britton J. Edwards

Theses and Dissertations

This research paper explores factors influencing digital tool adoption in a military context, using a modified UTAUT2 model with the inclusion of Military Status as a moderating factor. The study examines the moderating effects of Military Status on Social Influence towards Behavioral Intention and Behavioral Intention on Use Behavior. Data was collected through a Likert-scale survey from respondents across multiple Department of the Air Force (DAF) organizations. Findings revealed Social Influence had the potential to positively influence Behavioral Intention to use digital tools, but military experience did not significantly moderate this relationship. However, past experience with the legacy tool and …


Enhancing Reliability Of A 3d Cargo Scanning System, Gabriel F. Bartolomei Mar 2025

Enhancing Reliability Of A 3d Cargo Scanning System, Gabriel F. Bartolomei

Theses and Dissertations

Recent advancements in 3D cargo scanning and machine learning offer solutions to improve cargo processing reliability. This study enhances a 3D cargo scanning system by addressing software crashes, connectivity failures, and image accuracy issues limiting its operational effectiveness. A systematic approach identified the primary causes of system failures. System updates were implemented, followed by 30 pre- and post-update trials to evaluate reliability improvements. Statistical t-tests showed a significant reduction in failures, although processing time slightly increased. Results indicated that targeted hardware and software updates enhanced cargo scanning efficiency and dependability. Future work will focus on refining sensor calibration, optimizing network …


Developing Core Competencies For The Air Force Civil Engineer Asset Management Career Field, David A. Rochester Mar 2025

Developing Core Competencies For The Air Force Civil Engineer Asset Management Career Field, David A. Rochester

Theses and Dissertations

The United States Air Force (USAF) relies on a highly trained and capable workforce to maintain and manage its infrastructure, ensuring mission readiness and operational effectiveness. However, the increasing complexity of asset management, aging infrastructure, and evolving global threats necessitate a structured approach to developing the competencies required for Air Force Civil Engineer Asset Managers. This research aims to identify, develop, and validate core competencies specific to this career field, utilizing a structured methodology that combines an Education Working Group (EWG) with a Delphi study. The study begins with an expert-led EWG to generate an initial list of competencies based …


Creating And Analyzing Space Vehicle Seit/Pm Factors, Jordan A. Bosco Mar 2025

Creating And Analyzing Space Vehicle Seit/Pm Factors, Jordan A. Bosco

Theses and Dissertations

The Department of Defense relies on accurate cost estimation to inform budget decisions. Beyond being a critical component of the Defense Acquisition System, cost estimation is a legal requirement in the budgeting process. Cost analysts, therefore, have both a fiduciary and statutory responsibility to produce realistic estimates. Among the many elements of a space system cost estimate is Space Vehicle Systems Engineering, Integration & Test, and Program Management (SEIT/PM). While existing factors aid in estimating SEIT/PM, Space Systems Command is interested in research in alternatives to the current methods and crosschecks for those methods. This study develops a set of …


Analysis Of An Army Recruiter Allocation Model (Ram), Erik J. Wittendorf Mar 2025

Analysis Of An Army Recruiter Allocation Model (Ram), Erik J. Wittendorf

Theses and Dissertations

The United States Army Recruiting Command’s mission to recruit America’s best and brightest volunteers that can deploy, fight, and win requires an effective distribution of its recruiting force to serve as local community ambassadors. This research analyzes an Army recruiter allocation model (RAM) and assesses its underlying assumptions, objective function, and constraints. A detailed study of relative market potential and production rates for up to 1,319 Army recruiting stations and 18,789 ZIP codes enables RAM modification recommendations leveraging evolving recruiting concepts and identifies areas of future work to continue improving the Army’s understanding of the recruiting environment.


Mediating And Moderating Effects Of Job Satisfaction, Organizational Commitment, Perceptions Of External Markets, And Work-Life Balance On Employee Retention, Naya J. Gillespie Mar 2025

Mediating And Moderating Effects Of Job Satisfaction, Organizational Commitment, Perceptions Of External Markets, And Work-Life Balance On Employee Retention, Naya J. Gillespie

Theses and Dissertations

Employee retention remains a critical challenge for organizations across industries, particularly in environments with high turnover rates and competitive external job markets. This thesis examines the correlations between organizational commitment, job satisfaction, work-life balance, and perceptions of external job markets to uncover their collective and individual impacts on employee retention. Using quantitative research design, data was collected through an online survey of 240 participants across various hierarchical levels. Key findings indicate that organizational commitment and job satisfaction significantly influence retention, with job satisfaction also serving as a mediator between organizational commitment and turnover intentions. Work-life balance plays a direct role …


An Analysis Of Supervisor Job Satisfaction During Telework In The Covid-19 Pandemic, Corey L. Rucker Mar 2025

An Analysis Of Supervisor Job Satisfaction During Telework In The Covid-19 Pandemic, Corey L. Rucker

Theses and Dissertations

The COVID-19 pandemic significantly reshaped workplace practices, accelerating the adoption of telework. This study examines the job satisfaction of supervisors in telework environments, focusing on qualitative analysis of survey responses from 41 supervisors in the Department of Defense (DoD). Through thematic analysis, the research identifies key factors influencing supervisor satisfaction. These themes include flexibility, communication challenges, resource gaps, and the unique stressors of managing remote teams. Findings reveal that while telework offers benefits such as improved work-life balance and productivity, it also presents challenges like reduced team cohesion, blurred work-home boundaries, and difficulties in performance management. Grounded in Herzberg’s Two-Factor …


The Space Rescue Professional: Operationalizing Guardians For The Future, Benjamin Johnis, Robert Bettinger, James Dean Jan 2025

The Space Rescue Professional: Operationalizing Guardians For The Future, Benjamin Johnis, Robert Bettinger, James Dean

Faculty Publications

The escalating competition in space exploration demands a dedicated space rescue capability. This article argues for the establishment of a space rescue professional (SRP) career field within the Department of Defense and the US Space Force. By harnessing existing US Air Force combat rescue expertise and partnering with the National Aeronautics and Space Administration, the Space Force can rapidly develop a robust SRP program with the warrant officer corps as its backbone. This article addresses a critical gap in national space policy to outline a cost-effective dual-service training pipeline and SRP operational roles. Such an investment safeguards astronauts, bolsters US …


The Boris Experience: Evaluating Omnichannel Returns And Repurchase Intention, Jianliang Hao, Robert G. Richey Jr., Tyler R. Morgan, Ian M. Slazinik Dec 2024

The Boris Experience: Evaluating Omnichannel Returns And Repurchase Intention, Jianliang Hao, Robert G. Richey Jr., Tyler R. Morgan, Ian M. Slazinik

Faculty Publications

Researchers have examined the influence of the factors on reducing return rates in retailing over the years. However, the returns experience is often an overlooked way to drive customer engagement and repeat sales in the now ubiquitous omnichannel setting. The focus on returns prevention in existing research overshadows management’s need to understand better the comprehensive mechanics linking the customer in-store return experience with their repurchase actions. Recognizing the need to bridge different stages of the returns management process, this research aims to explore the facilitators and barriers of in-store return activities.


Training-Informed Air Traffic Control Workforce Scheduling, Eli Winett Dec 2024

Training-Informed Air Traffic Control Workforce Scheduling, Eli Winett

Theses and Dissertations

The Radar Control Facility (RCF) at Eglin Air Force Base creates monthly workforce schedules. Adherence to regulations must be verified manually and no evaluation criteria exist to compare schedules. A mixed-integer program model for air traffic controllers allocates workers across 19 positions for a user-defined number of weeks of 24-hour operations. Across eight consecutive months, this model produced schedules to nearly eliminate all shifts with critical shortages from the reference schedules. Without civilian overtime work, gains in positional coverage require a 35% increase in overtime work for military workers and 35% reduction in monthly training instances. We recommend users adopt …


Innovation Challenges In The Air Force Sbir Program: From The Small Businesses' Perspective, Hart J. Holt, Amy M. Cox, Scott Drylie, David S. Long, Alfred E. Thal Jr., Robert D. Fass Oct 2024

Innovation Challenges In The Air Force Sbir Program: From The Small Businesses' Perspective, Hart J. Holt, Amy M. Cox, Scott Drylie, David S. Long, Alfred E. Thal Jr., Robert D. Fass

Faculty Publications

Every year the United States invests $3.2 billion in the Small Business Innovation Research (SBIR) program to promote innovation among the nation’s small businesses. Half of this investment is from the DoD. This research considers the challenges faced by small businesses innovating with the DoD, particularly those awarded SBIR contracts with the United States Air Force. The authors surveyed 286 unique small businesses that were previously awarded an Air Force SBIR contract. By asking the survey respondents open-ended questions and categorizing their responses, they pinpoint unaddressed challenges from the small business perspective. By categorizing survey responses through Qualitative Content Analysis, …


Production Box Cost Estimating Relationships For Dod Avionics, Carla J. Cisneros, Edward D. White, Brandon M. Lucas, Jonathan D. Ritschel, Robert D. Fass, Shawn M. Valentine Oct 2024

Production Box Cost Estimating Relationships For Dod Avionics, Carla J. Cisneros, Edward D. White, Brandon M. Lucas, Jonathan D. Ritschel, Robert D. Fass, Shawn M. Valentine

Faculty Publications

The authors use historical information obtained from the Cost Assessment Data Enterprise to estimate recurring production unit cost for DoD avionics via cost estimating relationships (CERs). The specific modeled responses include mean unit cost, median unit cost, and the 100th production unit cost (T100) utilizing learning curve theory. For T100, the authors adopt both a multiplicative and an additive error for CER comparison. Recommended CERs consist of the mean unit cost and the T100 utilizing a multiplicative error. Moreover, results reveal that weight has a significant effect on cost as well as a potential underaccounting of real price change or …


Innovation Challenges In The Air Force Sbir Program: From The Small Businesses’ Perspective, Hart J. Holt, Amy M. Cox, Scott Drylie, David S. Long, Alfred E. Thal Jr., R. David Fass Oct 2024

Innovation Challenges In The Air Force Sbir Program: From The Small Businesses’ Perspective, Hart J. Holt, Amy M. Cox, Scott Drylie, David S. Long, Alfred E. Thal Jr., R. David Fass

Faculty Publications

Every year the United States invests $3.2 billion in the Small Business Innovation Research (SBIR) program to promote innovation among the nation’s small businesses. Half of this investment is from the DoD. This research considers the challenges faced by small businesses innovating with the DoD, particularly those awarded SBIR contracts with the United States Air Force. The authors surveyed 286 unique small businesses that were previously awarded an Air Force SBIR contract. By asking the survey respondents open-ended questions and categorizing their responses, they pinpoint unaddressed challenges from the small business perspective. By categorizing survey responses through Qualitative Content Analysis, …


Performance-Based Contracts: Discovering The Role Of Pbc In Resilience, Justin P. D'Agostino Sep 2024

Performance-Based Contracts: Discovering The Role Of Pbc In Resilience, Justin P. D'Agostino

Theses and Dissertations

The lifecycle sustainment costs for complex and expensive systems (e.g., aircraft, ships, or manufacturing equipment) often exceed their purchase costs. Reducing sustainment costs, even by a fraction, can create competitive advantages for the system owner. The operations and supply chain management (O&SCM) field asserts that this competitive advantage in life cycle sustainment operations is achievable through performance-based contracts. However, empirical validation of this assertion is required. This research investigates performance-based contracts to validate their asserted impact on sustainment operations and develops a branch of research to understand their role in organizational and supply chain resilience. This research consists of three …