Business Commons^™

Uncovering The Intervening Mechanisms In The Relationship Between Technological Stressors And Individual And Work-Related Consequences, Saeid Nosrati, Seongseop Kim, Dori Davari, Jaehee Gim, Antony King Fung Wong

Research outputs 2022 to 2026

This study examined how workplace telepressure and cyber incivility, as work-related stressors, affect individual and work-related outcomes in hospitality employees, using a mixed-methods approach. After developing a draft, following a thorough literature review and interviews with hotel staff, the drafted questions were refined through a pre-test and a pilot test. Finally, the main survey was conducted with 792 hotel staff in China. Structural equation modeling was performed using Mplus (Version 8.3) to test both direct and serial mediating effects. It was found that workplace telepressure and cyber incivility, through the serial mediating effect of technostress and poor mental health, had …

Systematic Literature Mapping: Integrated System Of Logistic Distribution For Island, Eka Suswaini, Mochammad Agung Wibowo, Ferry Jie

Research outputs 2022 to 2026

Purpose: The study aims to identify and compare various methods used to optimize supply chain distribution, with a focus on uncovering novel approaches. It particularly addresses the gap in logistics distribution models tailored for island environments, proposing the development of an integrated information system using genetic and memetic algorithms to handle uncertainties like weather and vessel availability. Design/methodology/approach: A Systematic Literature Mapping (SLM) approach was adopted. The K-Chart method was applied to categorize conceptual strategies and identify research gaps. A case study was also included to analyze logistical challenges in island settings, incorporating real data variables like transportation schedules and …

Strategizing Success: Advancing Women's Leadership And Careers In Healthcare Through A Positive Gain Spiral, Farveh Farivar, Andrei A. Lux, Nasim Salehi

Research outputs 2022 to 2026

Purpose – Women’s career progression in healthcare continues to lag men’s, particularly at senior leadership levels, limiting organizational performance and weakening leadership pipelines. This study applies Conservation of Resources (COR) theory’s positive gains cycle to examine how supportive organizational environments and human resource management practices can accelerate women’s advancement from early career stages to senior leadership. Design/methodology/approach – Using a social constructivist approach, we conducted 30 in-depth interviews with Australian healthcare leaders (20 female and 10 male) across multiple organizational levels. Thematic analysis identified the resources and interactions that enable sustained leadership progression for women. Findings – Four interconnected resources, …

Overcoming The Challenges Faced By Leaders Of Purpose-Led Medium-Sized Businesses: The Role Of Corporate Communication And Its Interplay With Corporate Reputation And Organisational Identity, Taofeeq Ibn-Mohammed, Suranga Herath, Nicholas Swallow, Charlie Gower, Adriana P. Montes, Dawn Brooks, Andres P. Garcia, Angus Morrison-Saunders

Research outputs 2022 to 2026

Induced by worsening environmental conditions, pursuing purpose, not solely profit, now constitutes an ethical obligation for leaders of business organisations, towards future generations. Consequently, increasing numbers of businesses seek to become purpose-led (PLBs), but challenges exist. Despite the significant growth in PLB research since the turn of the millennium, attention has mainly focussed on multinational companies, although small- and medium-sized businesses (MSBs) hugely impact any economy. This research sets out to better understand the challenges faced by leaders of companies undergoing purpose-led MSB transitioning. Thematic analysis of the interview data from founders and leaders of B-Corp certified purpose-led MSBs revealed …

Nsu Business Graduate Student Catalog 2025-2026 Winter 2026 Edition, Nova Southeastern University

Huizenga Postgraduate Course Catalogs

No abstract provided.

Extending Social Penetration Theory To Online Brand Communities: The Impact Of Perceived Identifiability On Relational Development And Perceived Enjoyment, Stephanie Meek, Claire Lambert, Laureane Du Plessis

Research outputs 2022 to 2026

Online brand communities (OBCs) rely on members forming relationships, yet many platforms normalise anonymity. Drawing on Social Penetration Theory (SPT), this study examines whether feeling recognisable to other members (perceived identifiability) shapes relational outcomes and enjoyment in consumer-initiated OBCs. Survey data from 307 members were analysed using structural equation modelling and multi-group analysis. Perceived identifiability significantly increased members’ network ties and sense of belonging but did not directly enhance perceived enjoyment. Instead, belonging mediated the link from identifiability to enjoyment, and network ties strengthened belonging, yielding a serial indirect pathway from identifiability to enjoyment. Comparing lurkers and posters showed that …

Customer Participation In Service Recovery: Accounting For The Role Of Customers’ Perceived Control And Empowerment In Hotel Services, Aron O'Cass, Shahin Sharifi, Vida Siahtiri, Atefeh Saniee

Research outputs 2022 to 2026

Customer participation in service recovery is common, yet little is known about how different participation roles shape recovery evaluations. This gap is especially salient in hotels, where recovery often unfolds under time pressure and heightened emotions. We conceptualize participatory service recovery as involving two distinct customer roles: solution identification and solution implementation. Across three studies, we examine how these roles shape recovery satisfaction and whether perceived control and psychological empowerment help shape these effects. Study 1 uses the critical incident technique to identify role-specific participation behaviours and customers' interpretations of their recovery involvement. Studies 2 and 3 use scenario-based experiments …

Environmental, Social And Governance (Esg) Drivers Of Sustainability Transitions In Sub-Saharan Africa: Why One Size Does Not Fit All, Emmanuel Kwaku Manu, Bismark Asante, Gabriel Eweje

Research outputs 2022 to 2026

Despite growing emphasis on sustainability transitions in developing economies, evidence remains limited on how environmental, social and governance (ESG) conditions shape sustainability outcomes in sub-Saharan Africa (SSA). This study examines the environmental, social and governance drivers of sustainability transition performance across 39 SSA countries over the period 2000–2023. A composite sustainability transition performance index (STPI), constructed from renewable energy consumption and reverse-coded energy intensity indicators, is used to capture transition performance. A multi-method panel framework is employed to examine direct, conditional, nonlinear and dynamic relationships. The findings show that environmental pressures, particularly carbon intensity and energy use, consistently weaken sustainability …

Multilevel Nested Paradoxes: How Organizational Leaders Interpret And Manage Tensions, Uzma Batool, Muhammad Mustafa Raziq, Peter Galvin, John Lewis Rice

Research outputs 2022 to 2026

Organizational actors face multiple paradoxical tensions that are not only intertwined with one another but also nested across different levels of the organizational hierarchy. Despite their importance, little is known about how such paradoxical tensions are interpreted and managed by organizational leaders. To explore this phenomenon, we conducted semi-structured interviews and collected multilevel data from 38 respondents, including corporate executives, team leaders, and managers in the Pakistani telecommunications sector. Through an interpretive phenomenological analysis of participants’ lived experiences, we developed a multilevel nested paradox model. This model revealed four paradoxes nested both within and across levels: task efficiency and employee …

The Justice–Empowerment Nexus: Pathways To Inclusive And Sustainable Tourism Development, Raymond Rastegar, Siamak Seyfi, Mostafa Rassolimanesh

Research outputs 2022 to 2026

As the pursuit of sustainability increasingly calls for social inclusion and equity, this study examines how social justice shapes community empowerment in tourism destinations. Although justice is central to sustainable development discourse, limited empirical understanding exists of how its dimensions collectively influence empowerment. Focusing on the tourism across three major tourism destinations, Australia, the UK, and the USA, the research examines the relationships between recognition, procedural, and distributive justice and different dimensions of community empowerment including psychological, social, economic and political empowerment. Utilizing a quantitative approach and guided by equity and social justice theories, the study employs partial least squares …

Tourism Low-Carbon Decision-Making Through The Avoid–Shift–Improve Framework, Pezhman Hatamifar, Arghavan Hadinejad, Jalayer Khalilzadeh, Kourosh Esfandiar, S. Mostafa Rasoolimanesh

Research outputs 2022 to 2026

Using the Avoid–Shift–Improve framework, this study examines how demographic factors and psychological, behavioral, and attitudinal drivers are associated with tourists’ low-carbon decision-making across mobility, consumption, and accommodation. Survey data were collected from 416 young Finnish travelers, and analyzed using correlation tests, repeated-measures ANOVA, and cluster segmentation to examine cross-domain and cross-strategy variation. Findings show that demographic factors have limited influence, whereas psychological, behavioral, and attitudinal drivers motivate sustainable choices. Shift dominant mobility decision-making, Avoid emergence in consumption, and Improve are most common in accommodation. Three adopter groups are identified as strong, moderate, and weak, reflecting different levels of engagement. Theoretically, …

How Perceived Empowerment And Place Attachment Drive Residents’ Support For Sustainable Tourism In Central Vietnam: A Serial Mediation Model, Phuong Kim Thi Tran, Nhi Thao Ho-Mai, Tuan Nien Tran, Vinh Trung Tran

Research outputs 2022 to 2026

From the Theory of Planned Behavior (TPB) and the Stimulus-Organism-Response (S–O–R) framework, this study proposes a serial mediation model to examine psychological drivers of residents’ support for sustainable tourism development (STD) in central Vietnam. Specifically, this study investigates how perceived empowerment and place attachment as stimulus influence residents’ attitudes (ATT), subjective norms (SN), and perceived behavioral control (PBC) as organism, which in turn shape their intentions to support STD as response. The study empirically surveyed 686 residents engaging with tourism services in three cities, namely Hue, Da Nang, and Quang Nam, in central Vietnam. This study utilised both online and …

Efficient Meta-Subgraph Instance Search Over Large Heterogeneous Information Networks, Lu Chen, Chengfei Liu, Rui Zhou, Jiajie Xu, Jianxin Li

Research outputs 2022 to 2026

A meta-subgraph (M), defined as an edge-unfolded subgraph consisting of a set of connected edge types in the schema of a heterogeneous information network (HIN), generalises the classical meta-path. Although prior studies have leveraged instances of special shapes defined on the schema for tasks such as cohesive subgraph discovery, similarity measurement and recommendation, no existing work has formally defined the M -instance search problem and developed efficient algorithms dedicated to it. In this paper, we first generalise M queries and then systematically explore efficient algorithms dedicated to M instance search. For a given query M, the vertex/edge …

The Role Of Games In Hospitality Management Education, Arghavan Hadinejad, Samira Zare

Research outputs 2022 to 2026

Building upon game-based learning, this study compares hospitality students’ cognition, metacognition, engagement, satisfaction, and performance in a course across two academic terms at an Australian university. One term featured teaching content without any games while the second term incorporated gamification. A quasi-experimental design was used in which surveys, interviews and students’ evaluation reports were utilized. Students demonstrated more favorable cognitive thoughts, and higher levels of engagement and satisfaction in the gamified course. Students’ performance in assessments across the two courses as well as their metacognition were found to be similar. This study presents a game effectiveness matrix with Kahoot as …

Energy Poverty, Economic Growth And Environmental Degradation In South Asia: Do Energy Resources Matter?, Memona Rasheed, Hooi Hooi Lean, Nam Foo

Research outputs 2022 to 2026

Developing countries can combat energy poverty by enhancing renewable energy and economic growth with minimal adverse environmental effects. In this paper, we present a comprehensive analysis of energy poverty, renewable energy, economic growth, carbon dioxide emissions, and urbanization (URB) in South Asian countries from 1990 to 2021, focusing on Pakistan, India, Bangladesh, and Sri Lanka. We employed econometric analysis techniques like Panel Pooled Mean Group (PMG)-Autoregressive Distributed Lag (ARDL), Fully Modified Ordinary Least Squares (FMOLS), and Dynamic Ordinary Least Squares (DOLS) to provide empirical results, as they enable panel data and control for endogeneity. The findings suggested that the fight …

Public Service Motivation And The Circumplex Model Of Affect: Profiling Australasian Public Servants, Esme Franken, Ben Farr-Wharton, Fleur Sharafizad, Kara Ng, Geoff Plimmer, Evan Berman

Research outputs 2022 to 2026

This paper explores public servants’ public service motivation through the prism of the circumplex model of affect (CMA). The application of CMA to work, and specifically public sector contexts, is relatively novel, and the framework helps explain how multiple states of affect (i.e., comprised of underlying feelings, emotions, and moods) cluster together and are shaped by one’s work environment. The mixed method paper begins with a qualitative study of Australasian public servants, presenting evidence of the CMA and its connection to PSM. The subsequent quantitative analysis of 222 survey respondents offers four distinct latent profiles of public servants’ PSM and …

Sales Prediction In Omnichannel Distribution Systems Based On Consumer Behavior Using Process Mining And Arimax, Ferra Arik Tridalestari, Mustafid Mustafid, Ferry Jie, Hanung Nindito Prasetyo

Research outputs 2022 to 2026

Omnichannel distribution integrates multiple sales channels into a single management platform to enhance customer experience. However, the complexity of consumer behavior data across channels often prevents business owners from effectively analyzing and predicting sales. This study proposes a sales prediction model in omnichannel distribution systems based on consumer behavior using a collaborative approach that integrates process mining and autoregressive integrated moving average with exogenous variables (ARIMAX). Event log data from an omnichannel service provider were used to extract consumer activity patterns, which were then analyzed through process discovery algorithms to identify dominant behavioral processes. The resulting behavioral indicators served as …

Pathways To Prosperity: How Tourism Industry Training Reduces Poverty, Panpan Sun, Songshan Huang, Ghialy Yap, Zhibin Lin, Lei Zhao

Research outputs 2022 to 2026

This study investigates the effects of tourism industry training (TIT) on poverty alleviation, considering both direct and indirect pathways. Integrating labour mobility theory, human capital theory, and the tourism-led growth (TLG) hypothesis, we propose a new theoretical framework. Based on panel data from 29 Chinese provinces between 2000 and 2019, the empirical results show that TIT has a significant negative effect on poverty level, depth, and severity, with a larger direct impact than the indirect effect through tourism development. We also find significant regional differences in the impact of TIT on poverty reduction, with TIT having a more substantial impact …

Human Resource Development Practices And Employee-Focused Voice: A Conceptual Model And Research Agenda, Hossein Ali Abadi, Andreas Wallo, Daniel Lundqvist, Alan Coetzer, Janice Redmond

Research outputs 2022 to 2026

Critical theorists contend HRD has prioritized managerial interests over employee well-being. Some have advocated an ethics of care approach, emphasizing employee needs and well-being. However, there are few models to guide research on integrating care-oriented practices. We adopt a mutual gains perspective, proposing that HRD practices can enhance performance and employee well-being through employee-focused voice. HRD has overlooked voice, which is well-theorized in HRM. To address this gap, we conceptualize how key practices can foster employee-focused voice. We adapt and extend Nishii and Wright’s (2008) HR process model, integrate leadership styles, and develop propositions to guide studies on facilitating voice.

Converging Demands, Diverging Experiences: Gendered Leadership In The Australian Mining, Oil And Gas Sector During A Prolonged Crisis, Michael Mayom Ajith, Andrei Alexander Lux, Michelle Striepe, Tim Bentley

Research outputs 2022 to 2026

Purpose: Effective leadership during a prolonged crisis requires significant emotional and moral labour. Prior literature has examined gendered differences in leadership behaviour and performance during a crisis, yet less is known about how leaders experience gendered expectations during a prolonged crisis. This study therefore examines gender differences in middle-level leaders’ experiences during a protracted crisis in the Australian extractive industry.

Design/methodology/approach: The authors used a sequential qualitative design. Semi-structured interviews were conducted with 32 middle-level leaders in the Australian mining, oil and gas industry. The full data set was first analysed thematically to establish a broad account of leadership experiences. …

Regional Arts Network 2019-2025. Case Study 3: Outcome: Trust Built For Regional Community Benefit, Vahri G. Mckenzie, Jo Pickup

Research outputs 2022 to 2026

The RAN’s first five years has stimulated increased arts and cultural activity for WA regional artists, communities and audiences. Many of these activities can be directly attributed to the RAN initiative and the reputational value and connections RAWA has generated for its members. In essence, the RAN has proven to be an extremely effective leveraging mechanism, and numerous RAN organisations described how RAN incentives encouraged them to strengthen their ties with local stakeholders, leading to the delivery of important new arts activities in their communities. As observed by Margaret River community environmental educator and volunteer organiser of community events Tracey …

Leveraging Hr Analytics Capability For Sustainable Supply Chains: The Roles Of Green Hrm, Ai-Driven Capabilities And Resource Commitment, Philip Opoku Mensah, Emmanuel Mensah Kparl, Abdul Razak Suleman, Michael Kyei-Frimpong, Adam Abdul Mumin, Elias Appiah-Kubi, Charlotte Adjanor-Doku

Research outputs 2022 to 2026

Among many firms in emerging economies, investments in HR analytics promise strategic insight yet often fail to translate into measurable sustainability gains. This study theorises and tests how HR analytics capability drives supply chain sustainability through the strategic enactment of Green HRM (GHRM). Drawing on dynamic capability theory and socio-technical systems theory, we propose that HR analytics capability indirectly enhances supply chain sustainability by enabling firms to design and implement data-informed GHRM strategies that align workforce practices with environmental objectives. We further argue that this indirect effect is contingent on two distinct enabling conditions: AI-driven capability, which strengthens the translation …

Trophy Assets, Aneil Kovvali

Articles

Rich people like to own things that make them look cool. When the thing in question is a car, house, or boat, the implications are limited. But sometimes very rich people own assets that are more important. Within media, Elon Musk acquired Twitter, Jeff Bezos ac-quired the Washington Post, and Patrick Soon-Shiong acquired the Los Angeles Times. There has also been a craze for aerospace: Musk with Space X, Bezos with Blue Origin, Richard Branson with Virgin Galactic, and going back further, Howard Hughes with Hughes Aircraft Company. It is often difficult to understand the behavior in purely finan-cial terms, …

Examining The Role Of Transformational Leadership In Reducing Employee Burnout In Vitas Healthcare: The Impact Of Leadership Behaviors On Morale And Job Satisfaction., Sabrina L. Clarke

Doctor of Strategic Leadership (DSL) Capstone Abstracts

The capstone project, Curing the Caregivers: Ending the Burnout Epidemic, examined how transformational leadership can address employee burnout among healthcare professionals. This seminar was an applied leadership project with four modules. The project aimed to educate healthcare employees about burnout and introduce transformational leadership strategies that could create healthier, more supportive work environments. This seminar took place at Vitas Healthcare in Lakeland, Florida. Pre-seminar and post-seminar questionnaires were used to evaluate participants' understanding of transformational leadership. The capstone project addressed five major themes: employee burnout, transformational leadership, employee morale, job satisfaction, leadership strategies for reducing burnout, and supportive workplace environment. …

The Bleeding Edge Of Misogyny: How Gender-Based Harassment And Infrastructural Neglect Shape Menstrual Distress, Mackenzie J. Miller

Graduate Theses, Dissertations, and Problem Reports (ETD)

Despite growing attention to menstrual health, organizational research has largely overlooked how workplace conditions shape menstrual experiences. Dominant perspectives frame menstruation as an individual issue that negatively affects work, neglecting how features of the work environment – such as gender-based harassment and access to menstrual-related infrastructure – contribute to menstrual distress. Addressing this gap, this dissertation adopts a bidirectional perspective, examining how social and material workplace conditions shape menstrual distress, defined as the extent to which menstrual symptoms interfere with daily functioning. Drawing on the transactional model of stress and objectification theory, I hypothesized that gender-based harassment would predict menstrual …

The Effect Of Innovative Value Proposition On Buyer Reactions: The Moderating Roles Of Price Orientation And Perceived Risk, Chad Stuttz

Graduate Theses, Dissertations, and Problem Reports (ETD)

Value propositions are essential to the success of personal selling in the Business-to-Business (B2B) context. While earlier studies have offered valuable insights into the roles of value propositions in driving B2B sales, they have often regarded value propositions as uniform. In this dissertation, I argue that value propositions vary in their levels of innovativeness. The dissertation introduces the concept of innovative value proposition (IVP) and proposes that IVP indicates greater future growth potential to buyers, leading to more favorable reactions such as responsiveness and willingness to engage than less innovative ones. Additionally, the dissertation explores the moderating effects of buyer …

Borrowed But Mine: Time-Based Asymmetries In Psychological Ownership, Elizabeth Ann Brauer

Graduate Theses, Dissertations, and Problem Reports (ETD)

People often borrow everyday items, such as a friend’s jacket or pair of sunglasses, and after a period of use, may begin to feel as if the item is their own. Psychological ownership captures this felt sense of “mine,” even in the absence of legal ownership, and reflects the extent to which a target becomes incorporated into the self (Pierce et al., 2003). Despite decades of work on psychological ownership, little is known about how psychological ownership develops and changes within interpersonal lending and borrowing contexts. This dissertation examines how possession duration influences psychological ownership in interpersonal borrowing relationships and …

Taxpayers Willingness To Use Ai Conversational Tools, Nessrine Mesto-Assaad

Graduate Theses, Dissertations, and Problem Reports (ETD)

With the rapid emergence of Artificial Intelligence Conversational Tools (AICTs), such as ChatGPT and Google Gemini, and their widespread use, the need to understand users’ acceptance of this emerging technology has increased. Prior research has investigated users’ acceptance of AICTs in hospitality, tourism, e-commerce, and retail industries. However, users’ acceptance of the use of AICTs for tax information remains relatively underexplored in the tax context. Therefore, this study investigates taxpayers’ willingness to accept and use AICTs for tax-related questions when e-filing their tax returns. Drawing on the Artificial Intelligence Device Use and Acceptance (AIDUA) model as a research framework, this …

Essays On Stock Market Expectations And Financial Decisions, Shanxiang Yang

Graduate Theses, Dissertations, and Problem Reports (ETD)

This dissertation consists of three essays on stock market expectations and financial decisions. The first essay shows significant racial differences in expectations regarding future stock market performance. Using data from the Federal Reserve Bank of New York’s Survey of Consumer Expectations from 2013 to 2022, we find that, relative to White Americans, Black and Hispanic Americans have lower probabilistic expectations that the stock market will increase. This racial gap in expectations was even larger during the recession caused by the Covid-19 epidemic, suggesting that economic uncertainty exacerbates this heterogeneity in expectations. Furthermore, we show that relative to White Americans, the …

Corporate Social Responsibility Portfolios In Mncs: Strategic Antecedents And Performance Implications, Mariam Yasmin

Graduate Theses, Dissertations, and Problem Reports (ETD)

The objective of this dissertation is to provide theoretical and empirical insights into strategic antecedents and financial performance implications of corporate social responsibility (CSR) portfolios in multinational corporations (MNCs). Specifically, the following research questions are studied: 1. How do the international cultural exploration, exploitation, and ambidexterity of a firm influence its CSR portfolio? (Study 1) 2. Do MNCs earn higher profits if they spread their CSR activities across many sustainable development goals (SDGs), or if they concentrate on them among a few? (Study 2) 3. Does environment, social, & governance (ESG) performance (ESG reputation and ESG controversies) moderate this relationship, …