Business Commons^™

From Bloom To Bust: Harmful Algae Blooms And Their Impacts On The Waterfront Economy, Sergio Alvarez

Rosen Research Review

The true costs of harmful algae blooms (HABs) and the mechanics that determine their socio-economic impacts are for the most part unknown. Florida’s 2017–2019 red tide (Karenia brevis) bloom is a historical case study of the ever-growing threats to coastal welfare posed by HABs. A new research project at Rosen College of Hospitality Management has this at its heart. The central objective of the project is the identification of direct, indirect, and induced socioeconomic impacts caused by the 2017–2019 K. brevis bloom in Florida.

Valuing The Negative Impacts Of Harmful Algae Blooms, Sergio Alvarez

Rosen Research Review

Ecological disturbances can impact several ecosystem services, including cultural services such as outdoor recreation opportunities. In Florida, one ecological disturbance that is negatively impacting recreation is the occurrence of harmful algae blooms. In recent work, Dr. Sergio Alvarez at UCF Rosen College of Hospitality Management has assessed the impact that harmful algae blooms have on human wellbeing by using random utility models to estimate changes in the value of recreation in coastal ecosystems resulting from these blooms. The results indicate that harmful algae blooms, which reduced boating access between June and September 2018, may have resulted in losses of up …

Tourism Competitiveness And Human Development, Robertico Croes, Jorge Ridderstaat, Valeriya Shapoval

Rosen Research Review

What motivates tourists to choose one destination over another and how does tourism impact those who live in tourist areas? As more parts of the world begin to reopen after the devastating health, social, and economic impacts they have suffered due to the COVID-19 pandemic, the time is right to consider the link between tourism competitiveness and human development. New research led by Rosen College's Associate Dean Dr. Robertico Croes, Dr. Jorge Ridderstaat and Dr. Valeriya Shapoval presents a new theory and typology.

Sustainability And Hospitality: People, Planet And Prosperity, Alan Fyall

Rosen Research Review

An interview with Jared Meyers, Chairman, Legacy Vacation Resorts, a Certified B Corporation, by Alan Fyall

Going 'Above And Beyond' In Stressful Customer Interaction, Xiaoxiao Fu, Youcheng Wang

Rosen Research Review

Rosen College researchers Dr. Xiaoxiao Fu and Dr. Youcheng Wang, along with a collaborator, have undertaken vital research to identify critical factors which heighten employee stress within the hospitality industry. Their research focuses specifically on the stresses associated with 'boundary-spanning' roles, where an employee is required to meet the expectations of both the organization and the customer. The research team go beyond previous attempts at understanding stress, utilizing motivational and emotional theories to shed new light on the nuances of hospitality stress. They also identify stress-protective factors that managers can leverage to reduce the negative impact of stress and motivate …

Assessing Telemedicine Outcomes With Hospitality Principles, Wei Wei, Yunying (Susan) Zhong

Rosen Research Review

Hospitality as a concept has relevance across many industries of service provision, including the health care sector. The COVID-19 pandemic has had a major impact on the way in which patients access health care from their service providers. In this study, Dr. Wei Wei and Dr. Yun Ying (Susan) Zhong build a predictive model outlining the most important factors in enabling patients to experience positive emotional outcomes during telemedicine encounters.

The Effect Of Audit Quality On Reducing Earnings Management Practices: An Applied Study To Palestinian Banks - Public Shareholding, Dr. Majdi Wael Alkababji

Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث

This study aimed to investigate the existence of the earnings management practices of the public shareholding Palestinian banks listed in Palestine Exchange (PEX), and tests the impact of auditing quality factors represented by the audit fees, audit size (Big 4), size of bank and leverage ratio of bank on reducing the earnings management practices. To achieve the objectives of the study, the researcher used Modified Jones Model, which focuses on measuring the total accruals of the measurement of earnings management practices. The sample of the study consisted of the six public shareholding banks in Palestine during 2014-2016.The results of the …

Predicting Financial Failure Using The Financial Indicators "An Empirical Study On The Services Sector Companies Listed On The Palestine Stock Exchange", Dr. Khaled Hasan Zubdeh

Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث

The objective of this study was to examine the predictability of companies' failures by developing a mathematical model consisting of a set of financial ratios. In order to reach precise scientific results, the statistical analysis (SPSS) program was used and the financial data of the companies were subjected to multiple discrimination analysis for the fiscal years 2010-2017. The study was applied to the companies of the services sector listed on the Palestine Stock Exchange, that are ten companies out of 48 public companies listed on the Palestine Stock Exchange in all sectors. The researcher reached to a mathematical model consisting …

Improving The Bank Account Opening Process Using Lean Six Sigma Methodology At Palestine Islamic Bank- Case Study, Bara’ Al-Refai

Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث

The purpose of this project is to improve the bank account opening process and save the time of opening a new bank account at Palestine Islamic Bank (PIB) by at least 20%, using Lean Six Sigma (LSS) methodology. To achieve this, the researcher used value tools of the LSS to gather data on the key measures for the account opening process in accordance with the DMAIC Methodology (Define, Measure, Analyze, Improve and Control), and the root causes for the extra-long time required to open a new bank account. The results showed that the implemented test at Al-Bireh branch has reduced …

Lifting An Li, Fg, And/Or Ur Support Program Off The Ground During Covid-19: Successes And Lessons Learned, Lenz Kaspar Bayas, Lisa A. Giacumo, Chantel Early, Kendra Rishell Peterson, Arvin Farid, Briceland Mclaughlin, Donald Plumlee, Mojtaba Sadegh, Tammi Vacha-Haase

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Researchers describe a need for increased access to and transitional support into STEM graduate education for low-income, academically talented, first-generation and/or underrepresented and minority (LIATFirstGenURM) students. In October 2019, we were awarded an NSF scholarship grant to build infrastructure and provide support to low-income, academically talented, firs-generation, underrepresented, and minority (LIATFirstGenURM) graduate engineering students. As part of the internal evaluation of the program, we interviewed seven enrolled and funded graduate student beneficiaries to determine if they encountered any barriers during their recruitment and first semester of graduate study. Additionally, we asked them what support they valued most. We found that …

2021-July-26-Quillen College Of Medicine Co-Hosting Screening Of Black Men In White Coats, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY  (July 26, 2021) – East Tennessee State University Quillen College of Medicine is partnering with Carver Recreation Center and the City of Johnson City to host a screening of “Black Men in White Coats,” a documentary that seeks to increase the number of black men in the field of medicine.

The free screening and discussion will be Thursday, July 29 from 6-8 p.m. at Carver Recreation Center, 322 W. Watauga Avenue, Johnson City.

It is open to people of all ages, and organizers hope that students, parents, grandparents, leaders and educators will attend. In addition to the movie, …

2021-July-26-Dr. Keith Johnson Is Newest Asee Fellow, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (July 26, 2021) — Dr. Keith Johnson, vice president for Equity and Inclusion and chair of the Department of Engineering, Engineering Technology and Surveying at East Tennessee State University, has been selected as one of nine new fellows to the American Society for Engineering Education (ASEE).

“I was delighted to receive notice that I have been awarded such a prestigious recognition. When I was a junior faculty member starting out at ETSU, I always admired the folks who were chosen for their outstanding contributions to the Engineering and Engineering Education disciplines,” said Johnson. “Their contributions were so outstanding …

Making Memories: A Consumer-Based Model Of Authenticity Applied To Living History Sites, Muhammet Kesgin, Babak Taheri, Rajendran S. Murthy, Juilee Decker, Martin Joseph Gannon

Articles

Purpose: Underpinned by the consumer-based model of authenticity (CBA), this study investigated whether leisure involvement, object-based and existential authenticity, host sincerity, and engagement stimulate positive memorable visitor experiences in a distinctive commercial hospitality setting: a living history site. Methodology: Quantitative data were gathered from living history site visitors (n=1004), with partial least squares structural equation modelling used to test the hypothesized relationships. Findings: The results confirm the inclusion of the hypothesized relationships between leisure involvement, sincerity, and authenticity, relative to engagement and subsequent memorability. The findings suggest that engagement can be a predictor of positive memorable experience, contingent on CBA …

Impact Of Financial Distress, Firm Size, Fixed Asset Intensity, And Inventory Intensity On Tax Aggressiveness, Amalia Ahdiyah, Dedik Nur Triyanto

Journal of Accounting Auditing and Business

This study analyses the impact of financial distress, firm size, fixed asset intensity, and inventory intensity on tax aggressiveness in consumer products companies listed in the Indonesia Stock Exchange (IDX) from 2015-2019. The total population of listed consumer products companies was forty-one. The technique of sampling used is purposive sampling. In total, twenty-seven companies were obtained with 135 data set for five years. This study used quantitative methods, and the data analysis technique in this study was panel data regression analysis. This study indicates that financial distress, firm size, fixed asset intensity, and inventory intensity simultaneously affect tax aggressiveness. Meanwhile, …

Real-World Applications For Analytics Teaching And Learning, Anita Lee-Post

Marketing & Supply Chain Textbook Gallery

This document provides learning-by-doing materials for Analytics software skill development using SAS JMP. It integrates Analytics concepts and techniques with real-world scenarios based on the COVID-19 pandemic to illustrate how real-world data can be transformed into actionable insights to offer decision support for COVID-19 related issues. A holistic treatment of the Analytics process from data acquisition and cleansing to data analysis and interpretation is emphasized using five studies:

1. Characterize COVID-19 mortality demographic risk factors,
2. Visualize COVID-19 mortality demographics,
3. Conduct COVID-19 mortality time series forecasting,
4. Predict COVID-19 mortality, and
5. Analyze COVID-19 vaccine acceptance, uptake, and experiences.

Each study is structured with …

2021-July-23-Big-Time Railroading Returns To Carter Railroad Museum, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (July 23, 2021) – The free-admission George L. Carter Railroad Museum, located in the Campus Center Building of East Tennessee State University, will highlight some of the most distinctive railroads that ever existed in America as the 2021 Heritage Day program continues. 

“Non-Stop Northeast” is the name of the July 31 event that will focus on the important lines north of Washington, D.C. and east of the gateway city of Buffalo, New York. Known as the metropolitan corridor, these were, and remain, some of the highest-density transportation routes in the world centered on New York, Philadelphia, Baltimore and …

Editorial: Semantic Algorithms In The Assessment Of Attitudes And Personality, Jan Ketil Arnulf, Kai R. Larson, Oyvind Lund Martinsen, Kim F. Nimon

Human Resource Development Faculty Publications and Presentations

Editorial on the Research Topic Semantic Algorithms in the Assessment of Attitudes and Personality

Staff Council Agenda, Georgia Southern University

Staff Council Meeting Minutes & Agendas

• Call to Order
• Consent Agenda
• Presidential Updates and Comments I Dr. Kyle Marrero
• Information Sharing and Gossip
• Human Resources Updates I Rebecca Carroll
• Treasurer Report I Matthew Pulliam
• Committee Reports
• Old Business
• New Business
• Important Dates and Announcements
• Adjournment

Extension Administrators’ Perspectives On Employee Competencies And Characteristics, Jeremy Elliott-Engel, Donna Westfall-Rudd, Megan Seibel, Eric Kaufman, Rama Radhakrishna

Journal of Extension

Extension administrators discussed the competencies and characteristics of Extension professionals as they explored how Extension will need adapt to changing clientele, both in who they are and how they want to receive information. Extension education curriculum is not fully preparing future Extension employees in all required competencies, falling short on use of technology, diversity and pluralism, volunteer development, marketing, and public relations, risk management, and the community development process. Additionally, the Extension educator workforce development pipeline is not preparing a demographically representative population, leaving state administrators struggling to hire prepared professionals, especially those with in-culture competency (e.g., racial and ethnic …

Promotion Of Religious Tourism Sites On Facebook By Ntos, Sonja Zlatanov, Jovan Popesku

International Journal of Religious Tourism and Pilgrimage

Tourism related to religious sites and festivals, pilgrimage and spirituality is considered an extremely important sector of the tourism market. The true value of religious sites lies in supporting basic tourism products outside pilgrimage destinations, as churches, cathedrals and monasteries attract many visitors, including those who are not travelling for religious purposes only. For tourists who are not driven by religious motives, religious sites are no different than any other tourism attraction – they need to attract tourists’ attention in order for them to decide to include those sites in their future trip. Therefore, appropriate promotion of religious sites is …

An Exploration Of The Theological Tensions In The Use Of Churches For Events, Ruth Dowson (Rev.)

International Journal of Religious Tourism and Pilgrimage

The increasing prevalence of events within leisure and business activities (Dowson & Lamond, 2017), is reflected in the models of engagement by church organisations with their congregations and visitors. This increasing need for venues for events has brought about a new concept of ‘venuefication’ (Dowson & Lamond, 2017), which means that it is possible for any building, space or site to become a venue for an event. The growth of the experience economy in which consumers are moving from amassing possessions to acquiring experiences (Wood, 2009) influences a trend towards the Eventization of faith (Dowson 2018). For churches and other …

Tourists, Pilgrims And Cultural Routes: The Case Of The Kumano Kodo Route In Japan, Polyxeni Moira, Dimitrios Mylonopoulos, Georgia Konstantinou

International Journal of Religious Tourism and Pilgrimage

Cultural Routes are one of the most important tools for the promotion and the interpretation of cultural heritage. They are itineraries designed around a core theme and they include, inter alia, monuments of archaeological or historical interest, architectural monuments, industrial heritage buildings, religious heritage edifices, traditional settlements, spiritual places. In Japan, one of the most important routes, in Kii Mountain Range, is the Kumano Kodo religious-cultural route. The route reflects the merging of the ancient worship of nature – which is believed to be inhabited by Gods or spirits - Shintoism and Buddhism. The route, due to its great importance, …

The Winning Narrative: The Social Genesis Of Pilgrimage Sites, Stephen F. Haller, Dane Munro Km

International Journal of Religious Tourism and Pilgrimage

While pilgrimage sites may be sparked by historical events, their meaning is created by their accompanying narratives. A pilgrimage site becomes sacred to visitors not merely because of scripture, or supposed religious facts, but also because of social and psychological contexts. It is their winning narrative that supplies meaning and a framework for understanding. Without such narratives, it is conceivable that some pilgrimage sites would not have gained their enduring popularity and international appeal. This article not only describes a few instances of such sites rising to fame, but also the philosophy behind a winning narrative.

The idea that narrative …

What Makes Tourists’ Experience Spiritual?: A Case Study Of A Buddhist Sacred Site In Koyasan, Japan, Kaori Yanata

International Journal of Religious Tourism and Pilgrimage

In postmodern society the importance of traditional religious organisations and practices have declined. As a result, spirituality tends to be sought outside of institutionalised religion. Tourism is seen as one avenue for such spiritual fulfilment. Tourism research commonly frames tourism as a sacred journey and has pointed out that like modern-day pilgrims, tourists seek spirituality through travel. Of course, not all tourist travel is motivated by a search for spirituality, and yet many tourists still describe their travel experiences as spiritual. Therefore, in addition to understanding motivations of travel, the tourist experience is also an important element of making tourism …

Chris Devereux (1946-2020): An Appreciation, Greg Richards

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

Volume 9(Iii) Table Of Contents, Danijel Pavlović, Kevin A. Griffin, Razaq Raj, Carlos Fernandes

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

The Impact Of Live Cases On Student Skill Development In Marketing Courses, Shannon Cummins, Jeff S. Johnson

Marketing & Entrepreneurship Faculty Publications

Live cases, where students work directly with an outside organization to solve real-world problems, can be an immersive learning experience for marketing students. Current scholarship on live case usage in marketing is limited to small samples from a handful of live case devotees. This article draws from a large, international sample of 169 marketing educators to investigate the perceived educational impacts of live cases on student skill development. Specifically, the paper explores student teamwork, conflict handling, time management, presentation, communication, and critical thinking skills. Additionally, the article explores how student skill development is affected by the amount of course time …

2021-July-22-Etsu Recruiting Participants For Covid-19 Long Haulers Research, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (July 22, 2021) – To learn more about the long-term effects of the COVID-19 virus, researchers at East Tennessee State University are seeking research participants who have been diagnosed with COVID-19 and who have continued to experience ongoing effects 90 days after recovery.

Individuals who experience lingering symptoms from the virus often describe themselves as COVID-19 “long haulers.”

 “New evidence suggests that COVID-19 negatively impacts various body systems, both during time of infection, and in some, for weeks to months after recovery,” said James L. Adkins, clinical research coordinator for ETSU’s Center of Excellence in Inflammation, Infectious Disease …

An Exploratory Assessment Of Callings: The Importance Of Specialization, Christopher Paul Cain, Lisa Nicole Cain, James A. Busser, Hee Jung Kang

Hospitality Faculty Research

Purpose This study sought to understand how having a calling influenced engagement, work–life balance and career satisfaction for Professional Golfers Association of America (PGA) and Golf Course Superintendent of America (GCSA) professionals. Design/methodology/approach A conceptual model was used to examine callings among golf course supervisors and its impact on their engagement, work–life balance and career satisfaction. This study also explored the moderation effect of employees’ generalized or specialized role on the calling–engagement relationship. Surveys were collected from a single golf management company and partial least squares structural equation modeling (PLS-SEM) was used for data analysis. Findings The results revealed significant …

Appearance Discrimination: Lookism And The Cost To The American Woman, Alyssa Dana Dana Adomaitis, Rachel Raskin, Diana Saiki

The Seneca Falls Dialogues Journal

Lookism, or ranking an individual based on attractiveness, is a prevalent employment prejudice. Research has shown that looks influence salaries, career growth and even hiring (Warhurst, van den Broek, Hall, & Nickson, 2009). Because it is difficult to prove, there is no legislation that specifically addresses lookism. The current economy gives employers a vast selection of job applicants and candidates for open positions and “beauty premiums” (individuals considered above average with pretty faces) may have a better chance at being hired. According to a Newsweek national survey (2010) of 202 human resource staff which revealed that corporate hiring managers indicated …