Business Commons^™

Artificial Intelligence (Ai) In Employee Selection: How Algorithm-Based Decision Aids Influence Recruiters’ Decision-Making In Resume Screening, Dan Chen

Management Dissertations - Archive

With the development of artificial intelligence (AI), algorithm-based decision aids have been adopted by more and more organizations to help recruiters and hiring managers screen and review job candidates. This dissertation assesses how HR recruiters integrate selection information produced by algorithms into assessments of job candidates’ qualifications to make the hiring decisions. To assess how algorithm-based decision aids are used, I first investigate how individual characteristics of recruiters influence their perceived usefulness of algorithm selection information. I then examine how recruiters rate applicant employability when they are given different types of jobs (HR Assistant vs. Data Engineer) and algorithm-based selection …

Customer Mistreament, Third Party Observers, And Emotional Labor: An Exploration Of The Phenomenon Of Breaking Character, Nicolina Leeann Taylor

Management Dissertations - Archive

The emotional labor literature is vast and complex. Overwhelmingly, most studies focus on surface acting and deep acting. Breaking character, expressing true, negative emotions to a customer, is understudied, despite evidence of occurring frequently. Despite conceptual work stating that breaking character produces negative outcomes, empirical work is scant. Further, the impact that breaking character has on employees is unknown. In summary, researchers know very little regarding what leads to breaking character, how employees feel about breaking character, and the aftermath of breaking character. Thus, the purpose of this dissertation is to explore the phenomenon of breaking character. First, I qualitatively …

The Impact Of Line (Brand) Extension Strategies On Competition And In-Store Operational Performance In The China E-Commerce Environment, Er-Yung Stephen Chu

Dissertations and Theses Collection (Open Access)

Line (brand) extension activity in the western markets may have tempered during the last decade, and most of the academic research that has been done is based on traditional brick and mortar stores. With the rise of e-commerce, line extension became a growth tool for brands. The study starts with the classification of line extension strategic types, which gives different tiers of Chinese e-commerce firms a good reference, especially in the rapidly changing e-commerce environment. It also seeks to give guidance for different aspects of launching new line extensions. Using this guidance, future brands can make better estimations of brand …

The Rise Of Environmental, Social And Corporate Governance Disclosures In The United States And Mandatory Human Rights Due Diligence In Europe: Implications For U.S. Lawyers, Marie-Claude Jean-Baptiste

Global Business Law Review

Over the past decade, due in part to the devastating impact of the global financial crisis of 2008 and growing awareness of climate change, the world witnessed increasing interest on the part of society in general, and investors in particular, for responsible business. “Responsible business” is the concept that business should be conducted in a way that 1) does not violate fundamental rights of the people affected by the business activity; 2) does not exacerbate environmental harm; and 3) complies with basic principles of good governance. Society’s interest in responsible business has been reflected in growing pressure on businesses to …

Ceo Characteristics, Industry 4.0 Capabilities, And Firm Performance, Vidya Laxmanrao Ganji

Management Dissertations - Archive

Industry 4.0 has received significant attention from academia and industry in the last decade. Despite its growing popularity, this area is relatively understudied. There is a lack of thorough understanding of the disparate thematic areas under the umbrella term "Industry 4.0" in the literature. My first essay aims to elucidate the intellectual structure of Industry 4.0 publications using: (a) bibliometric techniques; and (b) topic modeling. The synthesized analyses unraveled diverse themes of Industry 4.0 and deepened our understanding of academic research on Industry 4.0. Such an understanding is important to identify opportunities to advance the boundaries of scholarship on Industry …

Designing Better Experiences Through Storytelling: Two Essays Examining The Application Of Storytelling In Service Design And Its Impact On Customer And Service Offering-Related Outcomes, Olamide Temitope Olajuwon Ige

Marketing Dissertations - Archive

The service literature has long recognized that storytelling can be applied in the design of service offerings and their associated customer journeys. The literature also suggests that applying storytelling in service design can enhance the customer experience. However, the customer and firm outcomes that result from applying storytelling in service and customer journey design have not been addressed by the literature. The underlying mechanisms through which storytelling enhances the customer experience and other customer outcomes when applied in service design have also not been addressed by the literature. In addition, there is a shortage of research that addresses the application …

Earnings Management Strategy Of Pension Plan Changing Firms, Wei Chen

Accounting Dissertations - Archive

This study investigates the earnings management strategy of defined benefit pension plan changing firms. I provide the evidence that managers engage in cash conservation activities and real earnings management in response to the changes in funding status and pension income through the manipulation of pension assumptions before and after pension freezing. These results suggest that earnings management through pension assumptions affects the normal operations of the firm through real activities during the defined benefit plan pension freezing. I also provide evidence that pension termination firms exhibit a lower level of discretionary accruals after the termination, suggesting the downsizing of a …

Fixed Income Fund Report, August 2022, Bryant University, Archway Investment Fund

Archway Investment Fund

No abstract provided.

Equity Fund Monthly Report, August 2022, Bryant University, Archway Investment Fund

Archway Investment Fund

No abstract provided.

2022-August-01-'Y'All Don't Hear Me: The Black Appalachia' Exhibition Happening Now, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – “Y’all Don’t Hear Me: The Black Appalachia,” curated by East Tennessee State University graduate Kreneshia Whiteside-McGee and featuring artists, poets and musicians from the 13 states of the Appalachian region, is on display over the next month at both the Slocumb Galleries and Tipton Gallery.  

Whiteside-McGee said the title “Y’all Don’t Hear Me” was inspired by her grandfather, a pastor, and as a “statement by someone who feels disregarded.”  

“You don’t hear us because you’re not listening. You’re not listening because you don’t know we exist,” she said. “I want to amplify our narrative and remind people …

2022-August-01-Broadway Has Arrived, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Four touring shows will kick off the inaugural Broadway series at East Tennessee State University’s Martin Center for the Arts.

“Some announcements are a decade in the making, and this unveiling of our inaugural Broadway series has been anticipated for years,” said ETSU President Dr. Brian Noland. “From the moment we broke ground on the Martin Center back in 2013, we have been waiting for this moment, and I am thrilled to see these four award-winning shows take the stage here on our campus.”

The “sun will come out” in January with the arrival of “Annie,” Jan. …

2022-August-01-Etsu Launches Podcast Highlighting Research, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Want to learn more about what unfolded in Southern Appalachia during the Civil War and Reconstruction? Curious about what it means that the official state climate office is housed in Johnson City? How about some of the health issues facing the people of Appalachia? 

These topics and more are the focus of a new podcast launched by East Tennessee State University called “Primary Sources.” The podcast highlights some of the research happening at ETSU.  

“ETSU is home to world-class researchers and eminent scholars doing fascinating work,” said Jessica Vodden, chief marketing and communication officer at ETSU. “This …

2022-August-01-Etsu Again Offering Free Pharmacy Dual Enrollment Class, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – East Tennessee State University Bill Gatton College of Pharmacy is offering a free college class for dual enrollment high school students across the region to learn more about the pharmacy profession and how to get into pharmacy school. The course will be free for all students who have a 3.0 high school GPA or above and are dual enrolled.

This course will be online and asynchronous, meaning students can participate at any point.

“Training future pharmacists to serve in our region is part of our mission, and we are excited to once again offer these free enrollment …

2022-August-01-Etsu Opening Observatory For Free Open House Events, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Curious about some of the initial results from the James Webb Space Telescope, the most powerful space-viewing tool ever constructed?  

Would you like to look through top-of-the-line telescopes at the moon, stars and other planets? 

You’ll get the chance at East Tennessee State University.

First open house is Sept. 3

For the first time since the COVID-19 pandemic started, ETSU faculty will open the Harry D. Powell Astronomical Observatory for an open house event once a month during the fall semester.  

“For anyone interested in astronomy, curious about the night sky or simply wanting to learn more …

2022-August-01-Etsu Presents Distinguished Faculty Award In Service To Ashley Sergiadis, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – East Tennessee State University presented its 2022 Distinguished Faculty Award in Service to Ashley Sergiadis, digital scholarship librarian and assistant professor in the Charles C. Sherrod Library.

The Distinguished Faculty Awards in Teaching, Research and Service are the highest honors bestowed upon faculty by ETSU. 

Sergiadis has been instrumental in launching two major initiatives that help reduce the cost of textbooks and other course materials: the Open and Affordable (OA) Course Materials Awards Program in collaboration with ETSU’s Center for Teaching Excellence (CTE) and the Sherrod Library’s E-Textbook Reserves Program. The resulting materials have been used …

2022-August-01-Etsu Response: Kentucky, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – East Tennessee State University has updated its ETSU Response website to provide information on support for those affected by the recent floods impacting eastern Kentucky and surrounding regions.

The website, etsu.edu/response, provides links and contact information for those who wish to provide volunteer or monetary support to relief agencies working with the people of Kentucky.  

While the ETSU Dean of Students office is reaching out to offer support and assistance to students who have homes in the region, the ETSU Response website also helps connect students, faculty and staff who may have been personally impacted to …

2022-August-01-Etsu Undergraduate Admissions To Host Tri-Cities College Fair, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Over 60 colleges and universities from across the Southeast will be represented at the annual Tri-Cities College Fair hosted by East Tennessee State University’s Office of Undergraduate Admissions on Thursday, Sept. 1, from 9 a.m.-noon and 6-8 p.m. at Freedom Hall Civic Center.

All area high school students, prospective transfer students and their families are invited to attend this college fair, which is free and open to the public. Representatives of regional two- and four-year institutions will be present to discuss admission requirements, scholarships, academic programs, campus life and more.

“We know there have been a lot …

2022-August-01-Etsu Welcomes New Basler Chair, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Musician and sociologist Jason Davis will serve this fall as the East Tennessee State University Wayne G. Basler Chair of Excellence for the Integration of the Arts, Rhetoric and Science, a prestigious university post held by a range of scholars for nearly 30 years.    

“He will be doing so much on campus and in the community this semester, including teaching an engaging course and leading innovative workshops,” said Dr. Mimi Perreault, an assistant professor in the Department of Media and Communication, who is serving as Davis’s faculty liaison.

Jason Davis

Davis is teaching a Media and …

2022-August-01-Etsu's Dr. Cerrone Foster Wins Distinguished Faculty Award In Teaching, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Dr. Cerrone Foster, a scientist teaching at East Tennessee State University for more than a decade, has won the university’s Distinguished Faculty Award for Teaching.  

It is the highest teaching honor that ETSU presents to a faculty member. 

“I have been nothing but inspired by Cerrone’s passion to contribute to the ETSU community, not only through her teaching but also through a diverse number of activities including research mentorship and community service,” wrote a fellow faculty member and Foster’s nominator.  

Foster earned a bachelor’s degree in biology from The College of New Jersey in 2001 and …

2022-August-01-Final Summer Heritage Day Is Saturday At Etsu's Carter Museum, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – The final summer Heritage Day event at East Tennessee State University’s Carter Railroad Museum will focus on the history of railroads in the American West.  

Visitors will enjoy replicas of specialized equipment that passed through some of America’s most dramatic scenery, including the Grand Canyon, Great Salt Lake, the Redwood forests and Yellowstone.

Event is Aug. 27

The “Way out West” event is Saturday, Aug. 27.

“The impact these railroads had on establishing a cohesive and united nation on our continent is what helped make America a great country,” said Geoff Stunkard, Heritage Day coordinator for the …

2022-August-01-More Students Choosing Etsu, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University welcomed more than 2,000 first-year students this week. New student enrollment at ETSU looks to be 9% higher than last year and 23% higher than in 2020, according to early enrollment data released by the university today. The ACT scores and high school GPAs of the entering class also have increased. Preliminary data show that the average ACT score for incoming students is 23, and the average high school GPA is 3.53.

“ETSU is increasingly being recognized as a destination school,” President Brian Noland said. “Students in the region —and well beyond —are coming to ETSU …

2022-August-01-Olive Named To Lcme, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Dr. Kenneth E. Olive of East Tennessee State University has been selected to serve on the Liaison Committee on Medical Education (LCME) for the American Medical Association and Association of American Medical Colleges.

Olive, who will serve a three-year term, is a professor in the Department of Internal Medicine and associate dean for accreditation compliance in ETSU’s Quillen College of Medicine.

Dr. Kenneth E. Olive

The LCME is the accrediting body for medical education programs leading to the M.D. degree in the United States and Canada. According to the organization’s website (lcme.org), the LCME is …

2022-August-01-Etsu's Dr. Kate Beatty Wins Distinguished Faculty Award In Research, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Dr. Kate Beatty, a public health researcher whose work focuses on rural and Appalachian health and advancing health care for rural and low-income women, has won East Tennessee State University’s Distinguished Faculty Award for Research. 

It is the highest research honor that ETSU presents to a faculty member. 

A faculty member who wrote a letter in support of her nomination noted that Beatty’s work “is both practical and policy-relevant – critical attributes for meaningful research in the public health arena.”  

Beatty has been a member of the ETSU College of Public Health since 2014, where she is …

2022-August-01-Partnership Classes Offer Real-World Training At Etsu, University Marketing And Communication, East Tennessee State University

ETSU News

He plants new shrubs and flowers, ensuring the vegetation gets the appropriate amount of water and sunlight. He cultivates newly planted trees, pruning and assessing the health of the saplings. He helps craft plans for a range of extreme weather events, including droughts and floods.  

 

East Tennessee State University’s Travis Watson is the campus arborist. He’s also a graduate student working toward a certificate in geospatial analysis. 

  

“Community projects are huge for me, and I get a lot of personal enjoyment from that,” said Watson, who recently graduated with a master’s degree in biology. “My graduate training at ETSU gave …

2022-August-01-Researchers Discover Extinct Bone-Crushing Dog At Etsu's Gray Fossil Site, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – Overseen by the Don Sundquist Center of Excellence in Paleontology at East Tennessee State University, researchers have studied the Gray Fossil Site for over 20 years, identifying many extinct animal and plant species. While large herbivores are well known from the site, large predators are relatively uncommon, so far including only alligators and scarce remains of at least one sabertooth cat. 

Now, there’s a new predator on the scene.  

A recent study published in the Journal of Paleontology describes a single right humerus (upper arm bone) of an animal named Borophagus, a member of an extinct …

2022-August-01-Pharmacy Technician Certification Course, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – A course to train pharmacy technicians is offered by East Tennessee State University’s Office of Professional Development from Sept. 6-Dec. 15.

This class, limited to 35 students, will train assistants to help pharmacists in handling medications and serving patients. Those who pass the Pharmacy Technician Certification Board (PTCB) examination become nationally certified.

The course instructor is Cheryl Ollry, a pharmacy technician with the James H. Quillen Veterans Affairs Medical Center. She has over 15 years of experience in retail and hospital pharmacy.

Students will attend the live class that will meet on the ETSU campus in Sam …

2022-August-01-A Summer At Barter - Bucwire, University Marketing And Communication, East Tennessee State University

ETSU News

ETSU’s Kailey Kyle recalls many summers when her mother would take her and her brother and sister to see one of the Barter Players shows at Barter Theatre.

“We would always do this before school started, and it became a tradition,” said Kailey, who hails from Coeburn, Virginia.

Kailey remembers the magic the actors created on stage. She could see the relationships and was impressed by the work of the performers. And she dreamed that one day she could be on that same stage.

This summer, Kailey’s journey came full circle as she returned to The Barter Players, but …

2022-August-01-Ix Who Shine - Bucwire, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University is home to a number of phenomenal faculty members, one of whom was recently recognized in a nationwide campaign. Last month, Gatorade launched “IX Who Shine” in celebration of the 50th anniversary of Title IX, a law passed in 1972 prohibiting sex-based discrimination in educational institutions that receive federal funding. In it, they highlight nine women who have made significant impacts in the world of sport, including ETSU’s Margaret “Meg” Stone, director of the Center of Excellence for Sport Science and Coach Education. 

Stone has held the women’s discus throw record for Great …

2022-August-01-Meet Etsu's Newest Officer - Bucwire, University Marketing And Communication, East Tennessee State University

ETSU News

No one can make you feel inferior without your consent.
– Eleanor Roosevelt

Officer Samantha Delduca of East Tennessee State University’s Department of Public Safety says these words have been a powerful influence on her drive to prove herself and to serve her community. She wants others to understand the truth of those words as she does herself. Samantha Delduca

Officer Delduca came to ETSU in 2022 after a long and winding road. After graduating high school in 2010, Delduca earned a bachelor’s degree in computer science at Chaminade University of Honolulu, then a master’s degree in cybersecurity at George …

2022-August-01-Doctor Of Occupational Therapy Program - Bucwire, University Marketing And Communication, East Tennessee State University

ETSU News

While most students are returning to campus this week for the start of the semester, 19 graduate students have been in class all summer making ETSU history as the inaugural class of the new Doctor of Occupational (OTD) Therapy Program. Savannah Yankee

The new cohort of OTD students arrived in May 2022 and recently completed their first round of classes in their journey to become occupational therapists. “Over the summer, we really came together as a group to navigate the program,” said Savannah Yankee, a member of the first OTD class. “The faculty has been amazing, guiding the way for …