Industrial and Organizational Psychology Commons^™

Workplace Wellbeing And Sense Of Mattering Among Small And Medium Enterprise Workers In Canada, Kyle Smilovsky

Theses and Dissertations (Comprehensive)

Small and Medium Enterprises (SME) are an under researched area when it comes to workplace wellbeing in Canada. The current research used the Job-Demands Resource Framework (JD-R) to study how a Community Psychology concept, sense of mattering, relates to workload, and indicators of wellbeing (i.e., burnout and flourishing). Specifically, this study tested whether sense of mattering moderates the association between workload and both burnout and flourishing. Moderated mediation models were also tested to see if workload is indirectly associated with burnout and flourishing through distress, while being moderated by sense of mattering. Questionnaires were administered to 2,500 Canadian SME workers …

Relational Empowerment Among Public Safety Outreach Workers And Violence Interventionists In U.S. Cities: A Qualitative Inquiry, Christopher M. Thompson

Seton Hall University Dissertations and Theses (ETDs)

The nation-wide uprisings for racial justice in the Summer of 2020 brought into mainstream awareness the calls to shift resources away from police departments and channel funds to mental health, education, and other social services. However, in the wake of recent post-pandemic surges in community violence, police budgets increased, while public opinion for grassroots, radical initiatives like “defund the police” that many activists, organizers, and abolitionists pushed into public consciousness has faltered. Studies have shown that the implementation of community-led public safety programs significantly reduce incidents of street violence in U.S. cities. Thus, research that informs community-driven violence intervention and …

Toxic Leadership And Its Effect On Employees' Subjective Well-Being, Vaishnavi Waldiya

Electronic Theses, Projects, and Dissertations

Toxic leadership is an area of growing interest. The goal of my study was to investigate toxic leadership and how toxic leader behaviors relate to employee outcomes. Part of my goal was to examine the role of toxic leadership (taking other factors such as burnout, and workplace incivility) and how toxic leadership and other variables contribute to an employee's subjective well-being. Hence, the goal of this study was to examine the following effects: Toxic leadership behaviors and their effects on subjective well-being of the employee; and b) mediating roles of incivility and burnout on toxic leader behavior and the employee’s …

Nurses - Tab Down Your Stress Level: A Pilot Study On The Use Of Aromatherapy To Decrease Stress Levels, Judith E. Bowling, Ashley N. Garbutt, Theresa Worden, Julie Erickson, Nicole Rowney

Nursing & Health Sciences Research Journal

Introduction: The average day-to-day nursing profession is a stressful one. The job often requires dealing with patients enduring some of the worst times of their lives, as well as contending with patients' emotional family members. This stressful environment is heightened even more for nurses employed in critical access hospitals (CAHs) due to the limited resources usually associated with these smaller facilities. Methods: Research and Evidence-Based Practice Council members at one CAH explored how to help nurses deal with the elevated work stress level. Aromatherapy tabs were used as an intervention to reduce nurses' stress. The nurses who participated in this …

Beyond Labels: Understanding The Complexities Of Lgb Employee Team Networks, Mohammed S. Akib

Theses and Dissertations

This study aimed to investigate the team network of lesbian, gay, and bisexual (LGB) employees, as well as the factors influencing those team networks. The findings were based on responses from 13 participants who identified as either lesbian, gay, or bisexual. Participants completed a 60-minute interview, which was audio recorded and transcribed for analysis. The data was analyzed using MaxQDA qualitative analysis software, employing a phenomenological approach. Two research questions were addressed: (1) How, if at all, does the form and nature of the team network differ between the subgroups of LGB employees? and (2) How do various contextual factors …

Charter For Smarter Hats: How Team Charters Dynamically Improve Trust And Emotions In Human-Agent Teams, Dan Manh Nguyen

Theses and Dissertations

Although human-agent teams have received significant attention from both practitioners and researchers in recent years, human attitudes and emotions towards agents present collaborative barriers that reduce effective teaming. Borrowing from literature on traditional human team interventions, this study examines how team charters may be leveraged to set up better trust relationships and emotional states over time, and how these key emergent states influence both objective performance scores and subjective performance ratings. Using data from 43 individuals who participated in a search-and-rescue simulation with four agent teammates, discontinuous growth modeling was used to examine differences in trust and upsetness over time …

Be A Leader In Your Practice: What’S Your Style?, William Chase Dds, Maom

The Journal of the Michigan Dental Association

In this Leadership Development feature, the author draws from a wealth of leadership experience in Rotary to explore the importance of leadership in dentistry. Emphasizing the need for self-evaluation through emotional intelligence, the article delves into five key aspects: self-awareness, self-regulation, motivation, empathy, and social skills. The author introduces three leadership styles — Transformational Leadership, Situational Leadership, and Servant Leadership — highlighting their characteristics and benefits. Encouraging readers to adopt diverse leadership styles, the piece underlines the significance of effective leadership in dental practice, community engagement, and organized dentistry.

The Impact Of The Covid-19 Pandemic On The Well-Being Of People Incarcerated In United States Prisons, Kimberly Rivera

Department of Sociology: Dissertations, Theses, and Student Research

The COVID-19 pandemic has negatively impacted the population as a whole. However, the incarcerated population (which also experiences a variety of health disparities) has been disproportionately affected by the pandemic. Due to overcrowding, poor ventilation, and lack of resources, the incarcerated population already is at a heightened risk for negative health outcomes, made worse by the recent pandemic. To adapt to the rapidly changing conditions during the pandemic in 2020 and into 2022, new safety measures were implemented, but the unintended consequences associated with the implementation of these procedures have yet to be examined empirically. I conducted a qualitative content …

Too Many Constructs In The Kitchen: Toward A Feature-Based Approach To Mistreatment, Sarah Carver

Electronic Thesis and Dissertation Repository

The field of workplace mistreatment has grown considerably over the last two decades yet continues to be plagued by construct overload and measurement challenges. Constructs such as incivility, bullying, abusive supervision, and social undermining are definitionally distinct in terms of their frequency, intensity, and intentionality but this is seldom explicitly measured. Across three studies, we created and developed the Features of Mistreatment (FOM) measure to explicitly measure frequency, intensity, and perceived intentionality. In Study 1 (N = 282), we examined the psychometric properties of the initial 28-item FOM measure and revised the subscales to four items each. We found …

Beyond Rank Attainment: Examining The Nature And Function Of Dominance And Prestige In Teams, Lynden Jensen

Electronic Thesis and Dissertation Repository

Social hierarchies are fundamental to human societies, shaping group dynamics and outcomes. Ongoing debates attempt to understand their functional and dysfunctional consequences. While the conflict account of hierarchy emphasizes the potentially detrimental conflict-inducing effects of hierarchies, the functionalist account proposes that hierarchies create contexts conducive to coordination. This study investigates if team-level dominance and prestige processes might account for these diverging consequences of hierarchy with dominance fueling conflict-prone environments and prestige nurturing coordination processes. Additionally, it examines whether the inherently competitive nature of team-level dominance yields more favorable outcomes in highly competitive, zero-sum, contexts.

Across two studies, I investigated the …

Onboarding Program Eastern Band Of Cherokee Indians - Summary, Quality Improvement Center For Workforce Development

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Onboarding The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. FSP was established in 2015 with around 10 staff members and has grown to about 60 staff, all located in one office in Cherokee, North Carolina. Since FSP was a relatively new agency when they began working with the Quality Improvement Center for Workforce Development (QIC-WD), turnover had not been a signficant problem, however, vacancies were a challenge. In October …

Frontline Job Redesign Louisiana - Summary, Quality Improvement Center For Workforce Development

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The Louisiana Department of Children and Family Services (DCFS) Child Welfare Division (CWD) is a state-operated child welfare system. Louisiana has 64 parishes statewide organized into nine regions. The local parish offices provide child protective service (CPS), family services (FS), foster care (FC), and adoption services. CWD has approximately 1,500 employees including about 640 frontline caseworkers. In 2017, when Louisiana applied to become a QIC-WD site, CWD estimated its turnover rate across the state to be 24%, with one region having a turnover rate of 51%, while another had a turnover rate of only 8%. When DCFS started working with …

Frontline Job Redesign Louisiana - Prevention Worker Role Cards, Quality Improvement Center For Workforce Development

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Lists the different tasks given to types of prevention workers.

Prevention Worker Role Card CPS Investigative Planning Contact Reporter SAFETY-Form 5 within 15 days SDM-Initial within 30 days ACESS SHARED *Review Agency History (ACESS, FATS, SDM, TIPS, Cafe, OnBase, Case Record) Identification and contact information on relatives (Family Connections and Circle of Support) Collateral Contacts Court (Court letters & testify) Assess Safety (ongoing) and create safety plans, as needed Assess Family Functioning Assess Risk (SDM) Documentation of contacts and activities as well as engagement. * Home Visits with all Family members * Safe sleep discussions Assess need for prevention services …

Frontline Job Redesign Louisiana - Permanency Worker Role Cards, Quality Improvement Center For Workforce Development

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Court • Lead worker on Court Report and Testimony • Ensure the report is completed within 15 days and provide to TS • Complete TPR-2 for incarcerated parent Case Planning • Schedule FTM • Prep parents and team • Identify the service need and provide the TS with referral info • Consider transportation needs • Monitor behavioral changes in parent • Maintain communication with providers and collaterals Home Visits • Ensure length and location of visits allow for Quality Contact per Home Visit Guide • Visit Parents per SDM • Discuss Safety Threats & Conditions for Return • Contact Incarcerated …

Organizational Change Process Milwaukee - Summary, Quality Improvement Center For Workforce Development

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The Division of Milwaukee Child Protective Services (DMCPS) is a state-operated child welfare system and is the only county system in Wisconsin run by the state. The Division is housed under the Department of Children and Families and has just under 200 staff, including: administrative/managerial staff, initial assessment and access (hotline) frontline workers, and fiscal and operations support. In 2016, DMCPS had an external turnover rate of 37% and they applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site, with the goal of strengthening their child welfare workforce. When DMCPS started working with the QIC-WD, an Implementation …

Organizational Change Process Milwaukee - Site Intervention Logic Model, Quality Improvement Center For Workforce Development

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Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resource and actions required to implement the program, as well as the associated result of changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes.

Organizational Change Process Milwaukee - Arc Principles Poster, Quality Improvement Center For Workforce Development

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1 All staff and administrative actions and decisions should be guided by a clear focus on the wellbeing of the children and families served. 2 Measure success by how much child and family wellbeing improves and use this data to drive decision-making and improvement. 3 Continually seek to be more effective, to eliminate barriers, and to foster change to improve the wellbeing of children and families. 4 Focus on relationships/networks in your organization, stakeholders, and family networks to affect child and family outcomes. 5 Get those with a stake (front-line staff) involved in key program decisions, solutions, and improvement efforts.

Addressing Work-Related Traumatic Stress Nebraska - Summary, Quality Improvement Center For Workforce Development

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Nebraska Division of Child and Family Services (DCFS) is a state-operated child welfare system. The Division is housed in the Department of Health and Human services and is divided into five service areas. DCFS has about 400 frontline child welfare workers (Child and Family Services Specialists or CFSS), 70 supervisors, and 15 field administrators. In 2017, DCFS had an annual turnover rate of about 30%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce. When DCFS started working with the Quality Improvement Center for Workforce Development (QIC-WD), an Implementation Team was established to …

Supportive Supervision And Resiliency Ohio - Summary, Quality Improvement Center For Workforce Development

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Ohio Department of Job and Family Services (ODJFS) is a state-led, county-administered child welfare system. Ohio’s 83 single-county agencies and two multi-county agencies are responsible for the delivery of child protective services and ongoing case management in Ohio’s 88 counties. In 2017, ODJFS had an annual turnover rate of about 27%. They applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site with the goal of strengthening their child welfare workforce. When ODJFS started working with the QICWD, a Workforce Implementation Team (WIT) was established to participate in a needs assessment process, determine an intervention, and support implementation. …

Supportive Supervision And Resiliency Ohio - Coaching To Support Resilience Chart, Quality Improvement Center For Workforce Development

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➢ What makes you hopeful about participating in Resilience Alliance? ➢ What worries you? ➢ What is one thing you’d like to achieve as a result of attending Resilience Alliance? ➢ How will you manage competing demands to be able to fully participate? ➢ When you think about how the agency responds to stress now, what is one area you’d most like to see change? ➢ What opportunities do you see to participate in the change? ➢ What is one thing you that might prepare you for Resilience Alliance? ➢ How do you recognize emotional, physical, personal indicators? What triggers …