Business Commons^™

Executive Education And Business Strategy: Alignment Through Mission Control, William R. Mcnay

Journal of Executive Education

This paper examines the reasons why business organizations often fail to achieve anticipated results from their highly-regarded strategic plans, and this information is then used to determine what educators can do to help executives provide leadership in the firm’s total strategic management activities. The focus of the paper is on the importance of aligning executive education with the firm’s business strategy through “mission control.”

Finance Training And Team Building: An Example Of Finance Training Leading To Team Building, Sam G. Berry, William C. Sharbrough

Journal of Executive Education

This research describes and evaluates how a finance training exercise led to readily identifiable team building among the participants in an executive development workshop initially targeted as a “Finance for the Non-Financial Executive “program. The finance exercise required the participants to make financial/operational tradeoffs in their own section of the firm in order to

improve the return on assets for the corporation at large. The finance training workshop is used as a case study to provide observed behavioral inputs to evaluate and confirm that the finance training led to the team building. In order to confirm the emergence of team …

Wisdom From Executive Female Leaders: What Can Organizations, Executive Education Programs, And Graduate Students Learn?, Deborah B. Roebuck, Deborah N. Smith

Journal of Executive Education

This qualitative study focused on the perceptions and experiences of senior executive female leaders and sought answers to the following questions: “What can others learn from executive female leaders, What can organizations do to retain and advance female leaders, and How can executive education programs and institutions of higher learning better develop female graduate students for leadership positions?” Twelve senior leaders were interviewed who shared the opportunities and challenges they faced as they made their climbs to executive leadership positions.

An Experiential And Integrative Approach To Problem Solving And Decision Making, Zbigniew H. Przasnyski, Frederick G. Elias

Journal of Executive Education

This paper describes an integrative, experiential approach to teaching problem solving and decision making from two different perspectives: prescriptive theory using "quantitative" tools and models, and behavioral theory. Behavioral theory addresses both the cognitive and affective domains of information processing - what the decision maker does and how decisions are affected by habitual factors, personal values, psychological aspects, organizational context and external and internal pressures. The results of an online survey of the alumni of the first eight EMBA groups of a West Coast University using this approach are discussed. The survey provided data on three main areas concerning the …

Problem-Based Learning: Leadership Development Program In A Multi-National Company, Stephen M. Brown, Petra Garnjost, Stefan Heilmann

Journal of Executive Education

This paper reports on a development and implementation of a team leadership training program in a multi-national company. The European Engineering Company (EEC Group) had grown and expanded into many countries in a relatively short timeframe as a result of increased demand for the company’s products and services in newly developing countries.

Entrepreneurs And Education: Making The Marriage Work, Cliff Oxford

Journal of Executive Education

America has two great hopes: Entrepreneurs and Education. In the past, entrepreneurial-focused programs at universities have made “incubators” and “startups” front-and-center, at the expense of “Stage 2” entrepreneurial companies – those successful startups that are ready to expand and grow their brands. Stage 2 is a business stage that is both exciting and fragile, and is exactly where education can produce significant ROI. Innovative business schools and leading entrepreneurs are working to make education and entrepreneurship strategic partners, rather than competitors. Can this marriage work?

Information Security Governance For The Non-Security Business Executive, Michael E. Whitman, Herbert J. Mattord

Journal of Executive Education

Information security is a critical aspect of information systems usage in current organizations. Often relegated to the IT staff, it is in fact the responsibility of senior management to assure the secure use and operation of information assets. Most managers recognize that governance is the responsibility of executive management. The primary objective of governance can be achieved when the members of an organization know what to do, how it should be done, as well as who should do it. The focus on governance has expanded to include information systems and information security. This article offers value to the executive by …

A Re-Interpretation Of Leadership Aligns Human Capital Management And Business Objectives, William R. Mcnay

Journal of Executive Education

Most business decisions during the past 100 years have been influenced by the shareholder theory, which mandates that the interests of shareholders are the key determinate in constructing operational plans and activities. However, this theory and its related practices are being challenged by the stakeholder theory, the “human capital” movement, and human-oriented leadership concepts which emphasize the importance of employee satisfaction and engagement in the attainment of organizational goals and objectives. This paper offers a re-interpretation of leadership that will lead to a major shift in the way educators and executives view the key role of employees in sustaining growth …

Deadly Diseases Or Innovative Practices: How Deming Would View Today’S Executive Mba Industry, Francis Petit

Journal of Executive Education

The purpose of this research is to determine how W. Edwards Deming, the catalyst who led the sweeping quality revolution worldwide, would view today’s Executive MBA sector. To determine this information, an examination of the Executive MBA sector will be conducted. In addition, various elements of Deming’s “Deadly Diseases” will be discussed and applied to the Executive MBA sector with the hopes of uncovering whether the “prevailing style of management” is indeed a problem. The main findings of this preliminary study indicate that the present style of management within the Executive MBA sector is causing “waste” and “losses”. The results …

Personal Inner Values – A Key To Effective Face-To-Face Business Communication, Chris A. Manning, Mark R. Waldman, William E. Lindsey, Andrew B. Newberg, Dorianne Cotter-Lockard

Journal of Executive Education

Effective face-to-face oral communication is crucial for organizational performance. Managers must communicate effectively with their subordinates, their peers and superiors to link organizational direction to those at all levels of the organization. In addition, face-to-face oral communications are fundamental to the messaging process between business entities, whether a person is acting for oneself or representing his/her company. Face-to-face oral communication that builds empathic trust and mutual confidence is essential in business, especially in light of the recent “crisis in trust” caused by the 2008 financial market “meltdown” and the widely publicized ethical failures in business that have occurred in the …

Measuring The Integrative Impact Of Managers, Entrepreneurs And Leaders In Sustaining Innovation: A Tool For Customized Executive Education Programs, Udo Dierk, Philip A. Dover

Journal of Executive Education

Three major decision-making archetypes exist in an organization: managers who focus mainly on the complexity of current issues, leaders who are responsible for facilitating change, and entrepreneurs who identify and develop opportunities. A measurement tool was designed (the MEL-Index) that allows a firm to assess the managerial, entrepreneurial and leadership capabilities of its key personnel as well as for the company as a whole. The current paper describes the application of the MEL-Index during an extended executive education program with a mid-sized German high-technology company. A one-hour face-to-face interview was conducted with 22 senior executives within two of the company’s …

Targeted Instruction For Executive Education: Blending Instructor-Centered And Participant-Centered Approaches For Maximum Impact, Matthew Valle, Kevin J. O'Mara

Journal of Executive Education

This paper addresses the imperative to assess executive education participant knowledge and skill/experience levels prior to program development so that programs better meet participant needs. As such, we provide a typology of participant types and develop strategies for providing an appropriate blend of instructor-centered and participant-centered course material to executive education participants. Our purpose is to present a blended view of executive education that allows for targeted knowledge and skill development for executive education participants within different learning environments and using different tools and methods of instruction.

Gov't Knows Best? White House Creates 'Nudge Squad' To Shape Behavior, Usu Jon M. Huntsman School Of Business, Maxim Lott

Jon M. Huntsman School of Business News Collection

The federal government is hiring what it calls a "Behavioral Insights Team" that will look for ways to subtly influence people's behavior, according to a document describing the program obtained by FoxNews.com. Critics warn there could be unintended consequences to such policies, while supporters say the team could make government and society more efficient.

The Effect Of P-O Fit On The Frontline Employee`S Boundary Spanning Behaviors, Jae Won Yoo

Asia Marketing Journal

In this study, the author develops and tests a model that incorporates the mediating effects of two frontline employee psychological variables (emotional exhaustion and intrinsic motivation) based on job demand and resource model. As a form of environmental resource, person-organization fit was proposed as a leading factor of frontline employee boundary spanning behavior through emotional exhaustion and intrinsic motivation. All measures were adapted from or developed based on prior research. Data for the study were collected from a cross-sectional sample of retail bank employees in South Korea. Questionnaires were distributed to 500 frontline employees across several banks. Of these, 322 …

2013-July-30-Etsu Pediatrics Conference, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

2013-July-30-Indian Medical Clinics, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

2013-July-30-International Friendship Program Creates Lastingfriendships, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

Ceo Turnover And Market Reaction In Indonesia, Doddy Setiawan, Lian Kee Phua, Hong Kok Chee

The Indonesian Capital Market Review

This research examines Chief Executive Officer (CEO) turnover and market reaction in Indonesia. The sample of this research consists of 213 CEO turnover announcements for Indonesia Stock Exchange during 2000–2010 period. T-tests were used to investigate the effect of CEO turnover announcement on abnormal stock return during the event windows periods. The results of this research show that there is positive reaction on the CEO turnover announcements. This research considers both routine and non routine CEO turnover processes. This research finds that both turnover processes have information content to investor. This research also finds positive reaction on the announcements of …

The Impact Of Business Diversification On Performance Of Idx Listed Firms, Ony Humarseno, Dony Abdul Chalid

The Indonesian Capital Market Review

This study analyzes the correlation between business diversification and performances in Indonesian listed companies from 2006-2011. In addition to observing business diversification impact on company’s performance in term of Return on Assets (ROA) and Tobin’s Q, this research also observes the business diversification impact on the performances of different companies at different level. The result of this research indicates that diversification gives negative effect to ROA and Tobin’s Q, while for higher level of diversification, the effect on Tobin’s Q is relatively high. The negative effect of diversification on ROA is higher in the group of companies with higher ROA. …

Trading Mechanisms, Return’S Volatility, And Efficiency In The Casablance Stock Exchange, El Mehdi Ferrouhi, Elhadj Ezzahid

The Indonesian Capital Market Review

This paper studies the impact of the stock market continuity on the returns volatility and on the market efficiency in the Casablanca Stock Exchange. For the most active stocks, the trading mechanism used is the continuous market which is preceded by a call market pre opening session. Results obtained concerning return volatility and efficiency under the two trading mechanisms show that the continuous market returns are more volatile than the call market returns and 50% of stocks studied show independence between variations.

Response Asymmetry In Spillover Volatility: An Empirical Study In The Indonesia And Singapore Stock Market, Siti Saadah

The Indonesian Capital Market Review

Following the blueprint of the ASEAN integration 2015, the integration of the financial markets in this region will increase. This study investigates the existence of a volatility spillover from the Singaporean stock market into Indonesia, including its transmission pattern. Singapore, as an advanced country in the ASEAN region, has played an important role as the information leader in the market of this region, so that it is very possible that the shocks in the Singapore’s stock market will be transmitted to another stock market in this region. Using TGARCH (1,1) model specification regarding the data of the daily return of …

New Liquidity Measurement: Mechanical Approach (Case Of Pre Opening Session On Idx), Luluk Kholisoh

The Indonesian Capital Market Review

The aim of this study is to develop a new liquidity measurement. The mechanical approach is used to measure the liquidity. This study uses trade order base that is more pronounced than conventional ones. To confirm the result of this study, we use pre opening session in the term of event as Kholisoh and Hermawati (2010) and Kholisoh (2011). This study collects trade base and order base intraday data one month period before and after pre opening session was implemented with the 25 most active stocks in LQ45. This study examines the velocity (how fast the order is executed) as …

Success Factors Of Paris Baguette`S Bakery Franchise Business, Jae Seok Jeong, Han Nara Jeong, Ki Hyeon Ko, Moon, Hyoung Goo Kang

Asia Marketing Journal

The main goal of this study is to examine the competition intensity in the Korean bakery franchise industry and to identify the core competencies of the industry`s leading company, Paris Baguette. The frameworks of PEST analysis, Cross Impact analysis, a Five Forces Model, a Value Chain, and VRIO analysis. PEST and Cross Impact analysis were employed to investigate the industry`s external environment, and the results indicated that ‘increased attention on corporate`s Creating Shared Value (CSV) activities’ is the most influential factor among others. The analysis using the Five Forces Model found industry rivalry and substitutes were the greatest threats. Finally, …

Development Of A New Direct Marketing Channel In The Chinese Rural Market, Dao Sheng Li, Jin Hwan Hong

Asia Marketing Journal

Distribution channel decisions involve long-term commitments with other firms that are very difficult to change or replace. In particular, marketing channel decisions in emerging markets are much more complicated due to unfamiliar conditions and problems such as lack of market data and distribution systems. Therefore, when a company considers changing or introducing a marketing channel in an area, it is much more difficult to judge its effectiveness in an emerging market than in a developed market. In this study, we investigate the development process of a new direct marketing channel of Hongfu Fertilizer Company (hereafter Hongfu), a medium-sized Chinese fertilizer …

Differences In Reactions To Sales Promotions, Chang Soo Kim, Myung Soo Jo

Asia Marketing Journal

This study examines whether product promotions are influenced by the market standing of promoted products, using social comparison theory (upward versus downward comparisons). It is hypothesized that people in possession of a product that is inferior to the one on promotion express less discomfort about the promotion and use the information more than do people in possession of a superior product. People in possession of an inferior product may also exhibit more positive attitudes toward the product on promotion, but may show poorer attitudes toward their own possessed product than do people with a superior product. This is because people …

2013-July-30-M.A. Appalachian Studies, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

2013-July-30-Tipton: 'Loving Someone', University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

Do Good Return Policies Work Across Cultures? Effect Of Lenient Return Policies On Online Shopper Perceptions In Eastern Culture, Su Jin Yang, Yun Jung Choi

Asia Marketing Journal

While good return policies are suggested as one of the critical services for e-commerce, ambivalence between the burden of the cost and shoppers` satisfaction may prevent e-tailers from increasing their level of leniency. Based on the S-O-R model, this study has attempted to develop a grounded theory to explain how lenient return policies shape online shoppers` perceptions and responses, with a focus on cultural influences in the relationship. In order to check the cultural effects of the lenient return policy, thirty two female and eleven male undergraduate students in South Korean shoppers, who are accustomed to strict return policies, participated …

From Thinking To Action, Dong Won Min, Hyun Mo Kang

Asia Marketing Journal

Recent developments in embodied cognition suggest that people process environmental information by using their bodily state and mental simulation. The focus of embodiment theory is that cognitive processing is based on the interaction among the body, the mind, and the world. Based on embodied theories of cognition, the authors predict that when the representation of marathon running is activated, bodily feedback such as tiredness and thirst will occur because mental simulation of marathon running contains sensorimotor representation of marathon running. As a result, it is predicted that participants primed with marathon runner will have more desire to have products that …

What Makes Consumers To Prolong Their Consumption On Perishable Food Beyond Its Expiration Date?, Hyun Suk Suh, Hyoung Jun Ju

Asia Marketing Journal

Consumers empty perfectly safe to intake perishable foods everyday if they are older than what prints on expiration date. The variation in expiration dating is freshness labeling represented in various terms such as sell by, package, best before, and so on. Regardless of the terms used and meanings are attached, consumers tend to conceive of freshness labeling on food as end of its shelf-life. Consequently, the food waste becomes a big issue for businesses in food sector. In an effort to demonstrate flexibility on this, KFDA(Korea Food & Drug Administration) introduced “best before” date in domestic market place to reduce …