Business Commons^™

Clarifying Assessment Outcomes For A University-Based Technology Park, Joaquin Guerra Achem

Walden Dissertations and Doctoral Studies

A private, nonprofit university in Mexico invested millions of U.S. dollars in a strategic initiative to build and operate technology-knowledge transfer parks (TKTP) with the mission of supporting the development of Mexican society's entrepreneurial capabilities. The university, however, lacked an assessment policy for gauging the effectiveness of the TKTP initiative. The purpose of this study was to explore stakeholder values about TKTP effectiveness in order to inform future assessment of TKTPs. The triple helix conceptual framework of collaboration between universities, business and industry, and government informed the design of this study. The central question for this study sought to clarify …

European Airport Concessions: Retail Strategies To Improve Commercial Revenue From Leisure Travelers, René W. B. Puls

Walden Dissertations and Doctoral Studies

Aeronautical revenue from landing and handling charges to carriers is falling significantly below 60% of total revenue and will not persist as the main source of income for airports. Airports in Europe cannot continue to rely on profits from airlines; operating companies need to improve the competitiveness through commercial income from different traveler types. The purpose of this multiple case study was to understand the elements of successful sales strategies by concessionaires (retailers) at the metropolitan airport system of Zurich and Basel in hopes of improving the nonaeronautical revenue from leisure travelers, a price-sensitive customer segment. The conceptual framework was …

Brazilian Women Entrepreneurs: Exploring Strategies For Building Sustainable Business Organizations, Maria Ana Church

Walden Dissertations and Doctoral Studies

Brazilians create an average of 1.2 million new registered enterprises annually, but some struggle to keep their business in operation. Thirty percent of the new ventures are unable to survive the first year, and 58% go out of business after the first 5 years. The goal of this phenomenological study was to explore the perceptions of Brazilian women entrepreneurs concerning the strategies needed to build sustainable business organizations in Brazil. The individual concepts of sustainable development, sustainability, business strategies, and business models served as the theoretical foundations for the study. Data were collected via in-depth interviews with 20 women entrepreneurs …

Impacts On Faculty Workload During A Learning Management System Transition, Karla Page Jones

Walden Dissertations and Doctoral Studies

Management professionals at many colleges are transitioning to new learning management systems (LMS), such as Moodle, for reasons such as lower costs, greater outreach, and student preference. Transitioning to a new LMS may result in faculty problems with learning a new technology platform in addition to teaching. The purpose of this study was to explore the impact that an LMS transition had on faculty attitudes, experiences, and workload. The conceptual framework of the study was the unified theory of acceptance and use of technology and the diffusion of innovation theory. A phenomenological design was employed with a purposeful sample of …

Human Factors Analysis And Classification System Interrater Reliability For Biopharmaceutical Manufacturing Investigations, Roberto Cintron

Walden Dissertations and Doctoral Studies

Human errors are an expected result of operations performed by individuals and frequently lead to accidents and other catastrophic events. The problem is that the current process used to investigate and mitigate human errors in the biopharmaceutical manufacturing industries is not effective, as it does not include the effects of human factors found to be effective in aviation and nuclear power organizations. The human factors and classification system (HFACS) was created for the investigations of accidents using the Swiss cheese model of accident causation as a theoretical framework. The purpose of this quantitative, inter-rater reliability study was to demonstrate the …

Social Disorder And Level Of Engagement Of Small Business Owners In The Virgin Islands, Saul Santiago

Walden Dissertations and Doctoral Studies

The U.S. Virgin Islands is experiencing an economic recession, manifested through social disorders such as abandoned and vandalized houses. Research points to social disorders and lack of community engagement as key factors inhibiting community development efforts. In order to strengthen these struggling communities, research has highlighted the need for public-private partnerships. Guided by Ajzen's theory of planned behavior, which posits that attitudes can predict behaviors, this study examined the relationship between social disorder and engagement of small business owners in community development. Small business owners in the U.S. Virgin Islands received an Internet or paper survey; a total of 79 …

The More Things Change: Reflections On The State Of Marketing In Continuing Higher Education, James D. Campbell, James L. Narduzzi

School of Professional and Continuing Studies Faculty Publications

All of us can readily identify the major changes that have occurred in society over the past several decades and, more important, the manner in which these changes have affected the way we conduct the business of continuing higher education. For example, the telephone has been replaced by e-mail, which is now the most prevalent way we communicate with each other in the workplace. Social media and the web now dominate how we market our programs and communicate with our various constituencies. Instruction, once delivered primarily face-to-face in a classroom setting, is now routinely delivered utilizing various digitally mediated formats, …

Internal Attributes That Mitigate Perceived Job Insecurity: Improving Employee Satisfaction, Shelly Leigh Rogers-Sharer

Walden Dissertations and Doctoral Studies

Employee satisfaction has been found to have a strong relationship with perceived job security. This study explored job insecurity in an unstable global economy. Specifically, it examined internal attributes of employees, hypothesizing that such attributes would enable employees to better cope with work-related stressors such as job insecurity. Specific attributes of personality and employability were assessed as potential moderators of job satisfaction and security, utilizing the theory of work adjustment and person-environment correspondence as theoretical frameworks. The specific attributes included facets of conscientiousness and neuroticism as well as dispositions of employability including openness to change at work, work and career …

Impact Of Fiscal Decentralization On Quality Financial Reporting At The Districts In Ghana, Abdul-Malik Seidu Zakaria

Walden Dissertations and Doctoral Studies

This study examined the impact of fiscal decentralization on quality financial reporting at the local government level in Ghana. The study is important because it provides development partners with the assurance that Metropolitan, Municipal, and District Assemblies (MMDAs) funds are used for their intended purposes. The study was based on the theory of local public expenditures, which posits that fiscal decentralization may enhance local capacities for service delivery. The key research question examined the extent to which fiscal decentralization has influenced quality financial reporting at the local level. The research design was quantitative, randomly sampling stakeholders in the local government …

Business Processes Management In The Netherlands And Portugal: The Effect Of Bpm Maturity On Bpm Performance, Kevin J. Janssen, Pascal Ravesteyn

Journal of International Technology and Information Management

In the last decade, business process management (BPM) has become essential for corporations to maintain their control over business processes. Therefore it is highly important for companies to know which factors influence business process performance. Consequently, this study focuses on the relationship between BPM maturity and BPM performance. The paper aims to determine (1) whether BPM maturity has a significant effect on BPM performance and (2) whether there is a significant difference between a country that is in a relatively more mature stadium with regard to BPM practices and one that is still going through an adapting phase. In this …

Factors Influencing Students’ Attitudes To Computer Utilization In Tertiary Institutions: An Exploratory Study, Samuel A. Ejiaku

Journal of International Technology and Information Management

Students today need to have computer knowledge and skills to enable them perform their task at school and their jobs. This presents a challenge to universities on how to provide computer education to their students. This challenge is even more critical for students in developing countries. Few studies have been done on attitude of students’ use of computers in a university environment using a well-grounded technology acceptance mode. The purpose of this study is to find the factors that influence student attitude in the acceptance and use of computers in tertiary institutions in emerging economies using the Theory of Planned …

Conceptual Model For Successful Implementation Of Big Data In Organizations, Mohanad Halaweh, Ahmed E. Massry

Journal of International Technology and Information Management

The term ‘big data’ has gained huge popularity in recent years among IT professionals and academicians. Big data describes the massive amount of data that can be processed and analyzed using technology to gain business values that will help organizations to achieve competitive advantages. The current paper aims to develop a holistic model that includes the factors that would affect the success or failure of the implementation of big data in organizations. Furthermore, this research examines the opportunities that organizations would attain from implementing big data, as well as the challenges that could hinder this implementation. The proposed model provides …

An Adaptive Neuro-Fuzzy System With Semi-Supervised Learning As An Approach To Improving Data Classification: An Illustration Of Bad Debt Recovery In Healthcare, Donghui Shi, Jozef Zurada, Jian Guan, Sandeep Goyal

Journal of International Technology and Information Management

Business analytics has become an increasingly important priority for organizations today as they strive to achieve greater competitiveness. As organizations adopt business practices that rely on complex, large-scale data, new challenges also emerge. A common situation in business analytics is concerned with appropriate and adequate methods for dealing with unlabeled data in classification. This study examines the effectiveness of a semi-supervised learning approach to classify unlabeled data to improve classification accuracy rates. The context for our study is healthcare. The healthcare costs in the U.S. have risen at an alarming rate over the last two decades. One of the causes …

Mobile App Installation: The Role Of Precautions And Desensitization, Mark A. Harris, Amita Goyal Chin, Robert Brookshire

Journal of International Technology and Information Management

The purpose of this research is to investigate precautions that consumers take before installing mobile apps and consumer’s potential desensitization to excessive app permission requests. Through a survey of 209 participants, a prediction model was created that attempts to predict whether respondents would download applications asking for excessive permissions. The model results indicate those that take more precautions are less likely to download apps requesting excessive permissions. However, the precautions taken by participants may be inadequate and may leave consumers with a false since of security. Another key finding with the support of Communication Theory and the C-HIP Model is …

Ethical Hacking Pedagogy: An Analysis And Overview Of Teaching Students To Hack, Regina D. Hartley

Journal of International Technology and Information Management

An area that is being scrutinized as a more effective method of educating and preparing security professionals is that of ethical hacking. The purpose of this research is to examine a more proactive approach to adequately prepare future information security professionals. Future careers in security may require that professionals be equipped with the necessary skill sets to combat an ever-growing presence of unwanted activity throughout the Internet. Many argue that future information security professionals need to have the same skill sets as attackers in order to adequately recognize and defend networks from intrusion. This research defines ethical hacking and examines …

Government Senior Executives' Perceptions Of Brain Drain On Leadership In The United States Virgin Islands, Shurla Jeffers-Knight

Walden Dissertations and Doctoral Studies

Highly qualified individuals are leaving the Caribbean and relocating to the United States and other developed countries. Researchers describe this resulting flight of human capital, or brain drain, from the Caribbean as a problem which has no clear definition or immediate solution. This phenomenological study explored perceptions of government senior executives in the United States Virgin Islands (USVI) of the cause and impact of brain drain. Burns' and Bass's transformational and transactional leadership theories were used as the framework for this study. Data were collected through a demographic questionnaire and semistructured interviews with a snowball sample of 10 participants. Data …

The Experiences Of Successful Small Business Owners In Ghana, Michael Tetteh Alimo

Walden Dissertations and Doctoral Studies

There is a high failure rate of small and medium enterprises that results in high unemployment rate and poverty in Ghana. The purpose of this phenomenological study was to explore the experiences of small business owners in Ghana. The conceptual framework was based on the theory of disruptive innovation. Disruptive innovation describes a method that enables business owners to create a new market. Data were collected through interviews from 20 participants who owned small businesses and succeeded beyond 5 years in Accra, Ghana. Member checking was used to strengthen the credibility and trustworthiness of the interpretation of the participants' responses. …

Road Management System And Road Safety In Uganda, Paul Gudoi Zanule

Walden Dissertations and Doctoral Studies

Traffic collisions cost Uganda millions of dollars each year. The purpose of this descriptive case study was to describe the strategies and processes needed to implement a road management system. Such a system would significantly reduce the fatalities and accidents in Uganda, improve the transportation within Kampala's business district, and increase business profitability. Three conceptual theories framed the research study: management theory, strategic management theory, and criminology theory. Using a snowball sampling strategy, data were collected from open-ended interviews, questionnaires, observations, and archived documents from 20 administrative participants in the government and organizational leaders involved in the transport operations and …

Valuation, Pricing, And Performance Of Initial Public Offerings On The Ghana Stock Exchange, Mohammed Sani Abdulai

Walden Dissertations and Doctoral Studies

In recent years, the initial public offerings (IPOs) on the Ghana Stock Exchange (GSE) witnessed some level of undersubscriptions. The purpose of this research was to investigate the extent to which valuation, pricing, and performance of prior IPOs listed on the GSE contributed to this state of undersubscriptions. The research was informed by the valuation and pricing framework of Roosenboom. The research questions addressed whether IPOs on the GSE were under/overpriced and whether the projected and pre-issue financials were free from forecasting errors and earnings management. A cross-sectional, explanatory research design was employed to examine a dataset of 30 sampled …

Exploring Small Ghanaian And U.S. Banks' Efficiency During The 2007-2009 Financial Crisis, Reuben Ashitey Amarh

Walden Dissertations and Doctoral Studies

The adverse effect of small bank closures in the United States from 2007 to 2009 required $7 trillion from United States taxpayers to rescue the United States economy. This comparative case study explored the reasons that led to differences in efficiency in small banks in the United States and Ghana during the 2007 to 2009 period. This research was driven by the contingency theory, which states leaders perform well if they change their styles of leadership to suit the situation at hand. Semistructured interviews were employed to gather data from 20 senior and chief executives of small banks: 10 from …

A Qualitative And Quantitative Analysis Of Student Loan Debt And Its Impact On Postsecondary Education And The American Economy, James Wesley Howell

Honors Theses

This paper seeks to address the current student debt problem in the United States from both a quantitative and qualitative perspective. I have analyzed the student debt problem using data from the New York Federal Reserve, CollegeBoard, and a number of university studies and independent sources. In this paper I address the current structure of postsecondary educational finance with a focus on student loans. I address the causes of the current amount of outstanding student debt on governmental, institutional, and personal fronts, and analyze the amount of debt and cost of tuition and fees by type of institution in order …

Nursing During An Era Of Change: A Challenge And Opportunity, Wm. Martin

College of Business Faculty and Staff Works

Healthcare in the United States and other nations is changing dramatically at an unprecedented pace. In the United States, these sweeping changes are partially a result of the Affordable Care Act. Across the world including the United States, the other driving forces include an aging population, increasing prevalence of chronic, lifestyle related diseases, advances in technology, and pressures to lower costs. Nursing has always led and adapted to changes in healthcare delivery. Based upon a review of the literature and an analysis of forecasted changes, this paper outlines seven driving forces of change confronting nurses today. These changes are presented …

A Study Of Earnings Managent And Financial Statement Reporting Issues Surroding Public Traded Corporations, Juntao Wu

Honors Theses

The purpose of this paper is to study some publicly traded companies' financial reporting systems. I chose four companies in different industries to conduct a series of analyses and evaluations. In Section One, the quality of these companies' financial reporting systems is carefully examined and evaluated. First, I discuss some potential earnings management strategies that managers from different departments tend to adopt. Next, some of the chosen companies' important policies, such as revenue recognition, are compared with industrial standards or relevant policies from competitors. In addition, earnings management and financial reporting issues that relate to income taxes are discussed separately. …

Fraud And Its Relation To The Hospitality Industry, Nicole Ross

Honors Theses

The purpose of this study is to analyze and explore the numerous components of fraud, including its relation and presence in the hospitality industry. Additionally, the study contains findings and analyses derived from participation in a professional development series conducted in a classroom setting and two accounting case studies hosted by PricewaterhouseCoopers and KMPG in Fall 2013. I will dissect fraud down to its various elements and compile a work plan and proposal originating from the findings from the study. The study examines the causes of fraud, people who commit fraud, fraud legislation, and fraud trends. Through primary and secondary …

Essays On Mortgage Debt Payment, Meagan Nicole Mccollum

LSU Doctoral Dissertations

In this dissertation, I offer three independent studies that each contribute to the literature on mortgage debt payment. In the first paper, I examine the recent phenomenon of mortgage curtailment (borrowers making voluntary partial prepayments) and link this behavior to consumer deleveraging trends. In the second paper, I use the curtailment measures developed in the first essay to examine heterogeneity in sensitivity to current mortgage leverage in default decisions. Considering the group of borrowers who have previously curtailed mortgage debt, I posit such borrowers should be less sensitive to current leverage than borrowers without past curtailments because previous curtailers have …

A Strategic And It Analysis Of Quirky And An Examination Of Business And Accounting Case Studies, Lisa-Marie Schalk

Honors Theses

The purpose of this secondary and primary research is not only to explore the concept of management and information technology consulting in the context of a startup up company based in New York called Quirky, but also to present the culmination of my participation in two accounting case study competitions, PricewaterhouseCoopers' xACT competition and KPMG's International Case Competition. After my secondary research on management and IT consulting and the role of IT in various functional areas such as human resources, supply chain management, and financial reporting, I present a brief background on Quirky, a startup company with the mission to …

An Analysis Of Corporate Social Responsibility And Corporate Social Responsibility Reporting, Anna Claire Wammack

Honors Theses

The purpose of this thesis is to present an overview of corporate social responsibility (CSR) and CSR reporting. The research done in preparation of this report was done by reviewing articles and professional reports and surveys on the topic of CSR. The report defines CSR and examines several surveys of businesses to see what the current CSR trends are. Next, government initiatives and expenditures related to CSR are described and quantified. The report continues by describing the benefits and format of CSR reporting and attestation. Other areas of business and CSR are studied such as CSR investing and consulting. Lastly, …

Growing The Mission: Nonprofit Organizations Conducting Food-Growing Activities In The Twin Cities Of Minnesota, Marcos Stoltzfus

School of Business Student Theses and Dissertations

Growing food has become an increasingly common activity for nonprofit organizations, and doing so offers many opportunities to confer benefits to individuals and communities. Through a qualitative methodology, this research project uses a grounded theory approach to explore the challenges, opportunities, and issues faced by nonprofits in the Twin Cities that conduct food-growing activities as part of their mission. The study found three main categories of themes relevant to this sub-sector: Food Philosophy and mission prioritization, business model and economic concerns, and integrated program design characteristics. These factors are discussed from a nonprofit management lens, and implications for leaders are …

Union Effect On Employment Engagement In The Public Sector: A Study Of Head Start Employees, Deborah F. Moses

School of Business Student Theses and Dissertations

ABSTRACT

While unions have made up a significant proportion of the government workforce in all areas of employment; there has been minimal research of any kind on how unions affect government service. This lack of research is disturbing during a time when states are taking critical stands on union existence and authority. After years of shrinking unions in the private sector and growing membership in the public sector these government decisions are reversing that trend. Without research these decisions are being made without sound facts which have left constituents with limited knowledge in which to agree or disagree with those …

Consumer Perceptions Of Eco-Friendly Products, Sheik M. Isaacs

Walden Dissertations and Doctoral Studies

The rate of failure to manage e-waste and the business sectors' failure to produce more eco-friendly products is high. These failure rates cause companies to lose profits on expanding an eco-friendly customer market. The central research question addressed by this correlational design examined the quality, price, and brand loyalty of eco-friendly products related to customers' willingness to recycle e-products. Consumer and buying behavior theories served as the theoretical framework in this investigation. SurveyMonkey was used to distribute the researcher-developed survey to the participants for the collection of the data. The collection data instrument was validated by performing a pilot test …