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Full-Text Articles in Business

Comparing The Effectiveness Of Masters-Prepared And Non-Masters-Prepared Nurse Leaders, Subha Narasimha Chari Jan 2017

Comparing The Effectiveness Of Masters-Prepared And Non-Masters-Prepared Nurse Leaders, Subha Narasimha Chari

Walden Dissertations and Doctoral Studies

The complex nature of healthcare requires nurse leaders to be skilled in professional practice, communication, teamwork, and problem solving to improve staff satisfaction and patient outcomes. The American Association of Colleges of Nursing and Institute of Medicine promotes graduate education for nurse leaders to enhance the delivery of quality care to the nation's diverse patient populations. Guided by the diffusion of innovation theory, this project explored the differences in nursing care hours, staff turnover, nurse quality indicators, as well as leadership characteristics on units lead by masters-prepared and non-masters-prepared nurses. Forty-eight nurse leaders completed the impact of graduate education among …


Work-Family Conflict: Does Romance Matter?, Christie Marie Charles Jan 2017

Work-Family Conflict: Does Romance Matter?, Christie Marie Charles

Walden Dissertations and Doctoral Studies

Research has shown that being in a romantic relationship has related negatively with work-family conflict. Using social exchange theory, the investment model, and role theory, this study examined the relationships among the dimensions of perceived partner support, romantic relationship interdependence, and work-family conflict. A sample of 192 adults in paid employment, currently involved in a romantic relationship, were recruited from SurveyMonkey Contribute. Study participants completed online a demographic survey, the revised Support in Intimate Relationships Rating Scale (SIRRS), the Investment Model Scale, and work-family conflict scales. Correlation analyses showed that work-to-family conflict and family-to-work conflict correlated negatively with commitment and …


Workplace Antidiscrimination Policy Effect On Transgender Employee Job Satisfaction, Stacie Christian Jan 2017

Workplace Antidiscrimination Policy Effect On Transgender Employee Job Satisfaction, Stacie Christian

Walden Dissertations and Doctoral Studies

Not all organizations in Wisconsin have transgender inclusive antidiscrimination policies. Leadership can use the results of this study to understand the effect of antidiscrimination policies on transgender employee job satisfaction. Quantitative data were collected from transgender employees aged 18 years or older who were employed but not self-employed in the state of Wisconsin. The relationship between the presence and absence of transgender inclusive antidiscrimination policy and job satisfaction was addressed by creating an anonymous online survey that contained demographic questions, the 1997 Job Descriptive Index (JDI) and the Job in General (JIG). Participants were notified of the study using fliers …


Budget Planning, Budget Control, Business Age, And Financial Performance In Small Businesses, Tracy A. Foster Jan 2017

Budget Planning, Budget Control, Business Age, And Financial Performance In Small Businesses, Tracy A. Foster

Walden Dissertations and Doctoral Studies

Over 390,000 businesses failed in the United States in 2014. The primary cause for most business failures is poor planning, and budgets are a primary means of planning. The purpose of this correlational study was to examine to what extent, if any, budget planning, budget control, and the age of the business significantly predict financial performance in small businesses. The target population consisted of small business leaders in the Midwest. Churchill and Lewis's theory on the relative importance of selected management factors of small businesses through 5 stages of development formed the theoretical framework for this study. Data were collected …


Effective Strategies Of Military Veteran Small Business Owners, John F. Groves Jan 2017

Effective Strategies Of Military Veteran Small Business Owners, John F. Groves

Walden Dissertations and Doctoral Studies

Small businesses owned by military veterans represent a source of new jobs, yet more than half of these businesses fail to survive beyond 5 years. These failures could lead to efforts to identify strategies that owners can use to avoid failure. The conceptual framework applied in this case study was the triple-loop learning theory. The purposive sampling included 7 military veterans who were small business owners who had sustained their small businesses more than 5 years. Data were collected using semistructured interviews and organization documents. Yin's 5-step process for data analysis compiling, disassembling, reassembling, interpreting, and concluding resulted in 4 …


Strategies For Maximizing Revenue Collection In Public Water Utility Companies, Nicholas Gracious Namaliya Jan 2017

Strategies For Maximizing Revenue Collection In Public Water Utility Companies, Nicholas Gracious Namaliya

Walden Dissertations and Doctoral Studies

Africa has a high rate of revenue under-collection in public water utility companies. This rate currently averages 20-50%, and the rate is 18% for Malawi alone. The purpose of this single-case study was to explore credible business strategies senior managers of water utilities use to address inefficiencies in collecting water fee revenues. The conceptual framework for this study was revenue management, which includes strategic constructs for increasing amounts of revenue collection. The target population for this study was 5 senior managers of a public water utility in Malawi, which is located in the southeastern part of Africa. Data collection included …


Creating An Ethical Organizational Environment In Banking, Svenja Nitsche Jan 2017

Creating An Ethical Organizational Environment In Banking, Svenja Nitsche

Walden Dissertations and Doctoral Studies

An ethical organizational environment ensures a trustworthy organization. This case study explored strategies that banking managers in the United Arab Emirates used to create an ethical organizational environment, one that emphasized the inclusion of ethical values, moral principles, and commitment to society. The target population included senior managers who created and implemented strategies to ensure employees adopted the ethical values in pursuit of an ethical environment. Ethical climate theory provided the conceptual framework for this study. Interviews with 5 managers and company documentation contributed the data for this research. Data were analyzed following inductive investigation and case description. Connecting corporate …


Strategies Used By Banking Managers To Reduce Employee Turnover, Amena Shahid Jan 2017

Strategies Used By Banking Managers To Reduce Employee Turnover, Amena Shahid

Walden Dissertations and Doctoral Studies

Employee retention of an organization's most talented and skilled employees is vital to success. A lack of managerial strategies for motivating teams and a lack of understanding employees' needs adds to an increased rate of employee turnover in banking organizations. Some bank managers do not possess the abilities and strategies required to reduce employee turnover. Grounded by the motivation-hygiene theory; the purpose of this qualitative case study was to explore successful strategies some bank managers used to reduce employee turnover. The population consisted of 5 banking managers in 3 banking organizations located in Toronto GTA, Ontario Canada in which successful …


An Exploratory Study On The Improvement Of The Army Rapid Acquisition Process, Jason F. Tate Jan 2017

An Exploratory Study On The Improvement Of The Army Rapid Acquisition Process, Jason F. Tate

Walden Dissertations and Doctoral Studies

Since 2001, the Army has spent billions of dollars to develop, test, and procure equipment through the Army Rapid Acquisition Process (ARAP), a process at times used in place of the traditional Army Acquisition Process (AAP) when immediacy and customization are a priority. The ARAP was implemented to increase efficiency in delivering adequate equipment to soldiers. The ARAP has been criticized in the literature for its lack of efficiency and effectiveness in the field. The purpose of this qualitative exploratory case study was to examine ARAP deficiencies through the lens of a broad cross-section of Army acquisition functional area professionals. …


The Effectiveness Of Funding Sources On Agricultural Projects In Yobe State, Nigeria, Umaru Galadima Tela Jan 2017

The Effectiveness Of Funding Sources On Agricultural Projects In Yobe State, Nigeria, Umaru Galadima Tela

Walden Dissertations and Doctoral Studies

This study examined the effectiveness of the Fadama III, National Program for Food Security and International Fund for Agricultural Development programs in reducing poverty and income inequality in Yobe State, Nigeria. Agricultural funding in the state has increased by 670.7% between 2004 and 2013. Despite this trajectory, the state ranks among the worst in Nigeria in terms of poverty and income inequality according to UNDP report, reinforcing the need to investigate the impact of agricultural funding on the state's welfare. Previous studies in this area have been on a country-wide basis and have not disaggregated the funding sources. This study …


Motives Why Employees At Fort Mcpherson Accepted Or Rejected Their Relocation, Tashan Renea Whitsett Jan 2017

Motives Why Employees At Fort Mcpherson Accepted Or Rejected Their Relocation, Tashan Renea Whitsett

Walden Dissertations and Doctoral Studies

Base closures and relocations reduce costs to the Department of Defense but necessitate the relocation of personnel, organizations, and functions. When Fort McPherson closed, Fort Bragg received the organization's personnel and equipment. The problem in this study was the lack of knowledge and understanding within the U.S. military, especially among civil service and contractor employees affected by realignments and closures, regarding (a) the decision process to accept or reject offers to relocate, (b) the potential health effects related to relocating, and (c) the effect that personnel relocations and losses have on the military mission. This study is essential because no …


Competitive Strategies Of Microfinance Owners In Ghana, Eric Kojo Asante Jan 2017

Competitive Strategies Of Microfinance Owners In Ghana, Eric Kojo Asante

Walden Dissertations and Doctoral Studies

Ghanaian microfinance banks (MFB) experience a high collapse rate, with more than 100 MFBs failing between 2015 and 2016. Grounded on Porter's competitive strategy theory, the purpose of this case study was to explore successful strategies used by selected participants to achieve business sustainability. Fourteen participants from 6 successful MFBs in the Greater Accra Region, including managers and MFB owners with more than 5 years of professional and industry experience, participated in semistructured interviews. Observations and company documents served as a secondary source of data collection. Through thematic analysis, 5 themes emerged: cash and liquidity management, capacity building, monitoring, compliance, …


Multiple Role Conflict And Coping Strategies Of Men In The Aerospace Industry, Lynette Bowden Jan 2017

Multiple Role Conflict And Coping Strategies Of Men In The Aerospace Industry, Lynette Bowden

Walden Dissertations and Doctoral Studies

Work-life balance is a dilemma for both men and women. However, the perspective of men on this issue has not been previous addressed. Work intensification and societal pressures cause men to work longer, harder, and cope with the stressors of multiple role conflicts and work-life imbalance. The purpose of this phenomenological study was to explore men's lived experience in managing multiple roles regarding work-life conflicts, and identify coping strategies they used to achieve a work-life balance. The research questions were related to the lived experiences, perceived causes, and coping strategies of work-life imbalance for men in the aerospace industry. The …


Managers' Emotional Intelligence And Employee Turnover Rates In Quick Service, Dennis V. Burke Jan 2017

Managers' Emotional Intelligence And Employee Turnover Rates In Quick Service, Dennis V. Burke

Walden Dissertations and Doctoral Studies

Turnover rate is a benchmark economic measure and affects the customer service and profitability of organizations. The purpose of this correlational study was to examine the relationship between general managers' emotional intelligence (EI), operations evaluation scores (OE), and employee turnover rates at Brand X quick service restaurant (QSR) companies using Salovey and Mayer's theoretical framework of EI. Data were collected from a sample of 69 QSR general managers, with at least 6 months of experience, in the Southeastern United States using the EQ-i 2.0 self-assessment instrument. The mean employee turnover rate for the sample (M = 161%), was 157% greater …


Project Risk Management Strategies For It Project Managers, John Stephen Cabral Jan 2017

Project Risk Management Strategies For It Project Managers, John Stephen Cabral

Walden Dissertations and Doctoral Studies

Utilizing information technology (IT) to enable new organizational capabilities to achieve near-term objectives and long-term sustainability is a top priority for many business leaders seeking to maintain or increase market share. However, organizational leaders face significant challenges to their strategy execution because the percentage of challenged IT projects has remained relatively static for decades. The purpose of this qualitative case study was to explore risk management strategies used by 7 purposely selected IT project managers (PMs) from a pharmaceutical company located in the northeastern United States who have effectively managed IT project performance by using risk management strategies, leading to …


Strategies That Logistics Leaders Use For Achieving Successful Process Improvement, Henry Childs Childs Jan 2017

Strategies That Logistics Leaders Use For Achieving Successful Process Improvement, Henry Childs Childs

Walden Dissertations and Doctoral Studies

The successful implementation of process improvement (PI) could reduce operating costs of the Department of Defense, which could lessen the impact of budget reductions and the mounting costs of the expanding global mission requirements. Organizations fail to achieve the return on investment for PI and expected savings because of leaders' inabilities and experiences in integrating critical success factors into PI to improve processes. The purpose of this single case study was to explore the strategies that logistics leaders use to implement PI in the military aviation industry. Six purposively selected group and squadron civilian leaders with over 10 years of …


Dentists As Clinician Managers: Leadership Influences On Dental Team Empowerment And Engagement, Scott Hinckley Craven Jan 2017

Dentists As Clinician Managers: Leadership Influences On Dental Team Empowerment And Engagement, Scott Hinckley Craven

Walden Dissertations and Doctoral Studies

Leadership training is virtually nonexistent for dental students, and practicing dentists rarely engage in any form of leadership development, relying primarily on mentoring by senior colleagues and on-the-job experiences. Dentists serve in a hybrid role as clinicians and managers to provide quality dental care and establish a profitable business, respectively. This quantitative study investigated the ways in which the emotional intelligence (EI) and leadership styles of 16 dentist clinician managers (DCMs) affected their dental teams. Specifically, the effects of leadership style and EI of DCMs on individual psychological empowerment (PE), team PE, and employee engagement were explored. Team PE effects …


Soft Skills Needed For The 21st Century Workforce, Susan A. Dean Jan 2017

Soft Skills Needed For The 21st Century Workforce, Susan A. Dean

Walden Dissertations and Doctoral Studies

Technical skills are no longer enough for workers to compete in this highly competitive global work environment. Soft skills are of paramount importance. A multiple case study design through the lens of emotional intelligence formed the basis of the research study. The focus of the research was identification of the successful soft skills training strategies in the logistics industry. Three logistics organization leaders in the counties of Burlington, Middlesex, and Somerset, New Jersey, were participants in the study. Data were collected through semistructured interviews and the review of company documents. Four themes emerged through data analysis of converging multiple data …


Virtuous Leadership For Increased Business Growth, Destry Dokes Jan 2017

Virtuous Leadership For Increased Business Growth, Destry Dokes

Walden Dissertations and Doctoral Studies

Businesses in the United States endured approximately $300 billion in annual performance losses resulting from ineffective leadership behaviors. Small business leaders' ineffective leadership characteristics diminish performance and stifle economic growth. As primary drivers of economic wealth, small business leaders rely on effective leadership behaviors to sustain the performance of small organizations. The purpose of this case study was to explore virtuous leadership strategies that small business leaders and employees use to increase business growth. The conceptual framework for this study was the virtuous leadership theory (VLT). The sample size consisted of 3 leaders and 7 employees from a small business …


Information Technology Training To Promote Collaboration Among Multiple Generations, Gregg Foster Jan 2017

Information Technology Training To Promote Collaboration Among Multiple Generations, Gregg Foster

Walden Dissertations and Doctoral Studies

The decision to implement information technology (IT) initiatives to enhance collaboration among veterans, baby boomers, Generation X, Generation Y, and Fifth Generation employees continues to challenge organizational leaders. The purpose of this nonexperimental study was to identify how the implementation of information technology initiatives, coupled with the knowledge of learning styles, might enhance collaboration among generational cohort employees. The generational cohort theory, Maslow's hierarchy of needs theory, and the technology acceptance model were the theoretical frameworks used to develop an understanding of the relationships among the cohorts and the acceptance of technology to enhance collaboration. Data were collected from a …


Acquisition And Retention Of Skilled Employees For Industries In Giles County, Tennessee, James Irvine Greene Jr. Jan 2017

Acquisition And Retention Of Skilled Employees For Industries In Giles County, Tennessee, James Irvine Greene Jr.

Walden Dissertations and Doctoral Studies

The U.S. manufacturing industry produces products that ship all over the world. Because of the shortage of skilled labor, some manufacturing human resource professionals lack the strategies and processes necessary to acquire and retain skilled employees. Guided by Maslow's hierarchy of needs theory and Herzberg's motivation-hygiene theory, the purpose of this qualitative multiple-case study was to explore the strategies and processes that manufacturing human resource professionals use to acquire and retain skilled employees. Data were gathered from a population of manufacturing human resource professionals in Giles County, Tennessee from individual interviews; focus group; and participants' internal documents, public documents, and …


A Phenomenological Study Of Cross Gender Mentoring Among U.S. Army Officers, Scott Randolph Johnson Jan 2017

A Phenomenological Study Of Cross Gender Mentoring Among U.S. Army Officers, Scott Randolph Johnson

Walden Dissertations and Doctoral Studies

Leader mentoring in the military has not been well researched, especially that involving cross-gender pairings. A phenomenological study was conducted to gain insight into the perceptions, thoughts, and feelings of military officers regarding their decision to engage in mentoring, to include with members of the opposite gender. Semistructured interviews were conducted with 20 male and 20 female U.S. Army senior commissioned officers to collect information regarding mentoring selection perspectives and decisions and to examine emerging themes, concepts, and patterns, using NVivo 11 Pro Plus. Negative themes that emerged among both male and female participants concerned adverse perceptions of members within …


Tariffs Eliminations And Exchange Rate Fluctuations Relationships To Trade Elasticity, Folly Kuevey Kuevey Jan 2017

Tariffs Eliminations And Exchange Rate Fluctuations Relationships To Trade Elasticity, Folly Kuevey Kuevey

Walden Dissertations and Doctoral Studies

The enactment of the North America Free Trade Agreement (NAFTA) was intended to reduce tariffs on most goods by 2008 among Canada, the United States, and Mexico, and to create the largest regional market outside the European Union. Early research conducted to investigate the relationships between tariffs elimination and trade volume focused mainly on macrolevel effects with mixed results, without acknowledging the possible influence from exchange rate fluctuations. After 20 years, NAFTA has provided the opportunity to observe a significant reduction in tariffs between 1994 and 2013. Skepticism regarding the relationship between trade liberalization and the regional economy, and the …


Exploring Customer Service Through Hospital Management Strategies, Delores Leonard Leonard Jan 2017

Exploring Customer Service Through Hospital Management Strategies, Delores Leonard Leonard

Walden Dissertations and Doctoral Studies

Patient demand for a better quality of healthcare and services has increased as insurance companies have decreased payments to hospitals. The purpose of this qualitative single exploratory case study was to explore hospital managers' strategies to improve customer service. Data were gathered from semistructured interviews with 5 hospital managers who implemented customer service strategies in their hospital systems, hospital policy and procedure documents, and qualitative data from the Consumer Assessment of Healthcare Providers and Systems Hospital Compare website. Expectation-confirmation theory served as the conceptual framework that grounded the study. Data were analyzed using methodological triangulation, and 3 themes emerged: the …


Managerial Intervention Strategies To Reduce Patient No-Show Rates, Charl Mattheus Jan 2017

Managerial Intervention Strategies To Reduce Patient No-Show Rates, Charl Mattheus

Walden Dissertations and Doctoral Studies

High patient no-show rates increase health care costs, decrease healthcare access, and reduce the clinical efficiency and productivity of health care facilities. The purpose of this exploratory qualitative single case study was to explore and analyze the managerial intervention strategies healthcare administrators use to reduce patient no-show rates. The targeted research population was active American College of Healthcare Executives (ACHE), Hawaii-Pacific Chapter healthcare administrative members with operational and supervisory experience addressing administrative patient no-show interventions. The conceptual framework was the theory of planned behavior. Semistructured interviews were conducted with 4 healthcare administrators, and appointment cancellation policy documents were reviewed. Interpretations …


A Qualitative Exploration Of The Security Practices Of Registered Nurses, Beth Ann Savage Jan 2017

A Qualitative Exploration Of The Security Practices Of Registered Nurses, Beth Ann Savage

Walden Dissertations and Doctoral Studies

Increased breach occurrences in healthcare cause concern for health information as reported by the Federal Government. Significant effort, regulations, and safeguards are in place to protect the systems used in the healthcare industry. Employee handling of security remains an area of vulnerability related to security protocols. The unified theory of acceptance and usage of technology (UTAUT) served as the model for this qualitative exploratory study with the purpose of understanding registered nurse (RN) perceptions and lived experiences related to IT security. Face-to-face interviews were conducted with 20 participants from the Three Rivers Chapter American Association Critical Care Nurses. Transcribed data …


Succession Planning For Next Generation Business Leaders, Yetta Toliver Jan 2017

Succession Planning For Next Generation Business Leaders, Yetta Toliver

Walden Dissertations and Doctoral Studies

The ability to backfill leadership positions has become a key focus of business leaders since 2005 when the baby boom workforce started to age. An aging workforce threatens the capability of business leaders to develop leadership pipelines to ensure business success. Grounded by the social exchange theory, the purpose of this qualitative single case study was to explore successful strategies that technology services managers used to align core business objectives to improve succession planning at a technology services organization located in Dallas, Texas. Data collection and triangulation included semi structured telephone interviews with 12 technology services managers, company documents, and …


Nonprofit Leaders' Strategies In Capturing The Attention Of Committed, Large Donors, Aneatra Holland Jan 2017

Nonprofit Leaders' Strategies In Capturing The Attention Of Committed, Large Donors, Aneatra Holland

Walden Dissertations and Doctoral Studies

Few U.S. nonprofit organizations meet annual operational costs. Facing government funding cuts, U.S. nonprofit leaders have had to seek other revenue streams to remain operable and ensure that the clients they serve continue to receive support. Leaders often seek out large donors but lack strategies for successfully doing so. The purpose of this multiple case study was to explore the strategies successful nonprofit leaders have used to capture the attention of committed, large donors in Southern California. Government failure theory and independence theory constituted the conceptual framework. The purposeful sampling method consisted of 3 nonprofit agency managers who had operated …


The Survival Of Small Businesses In Northeastern Florida After A Natural Disaster, Harry Kemp Jan 2017

The Survival Of Small Businesses In Northeastern Florida After A Natural Disaster, Harry Kemp

Walden Dissertations and Doctoral Studies

Many small business owners lack strategies needed to prevent permanent business closure in the wake of extreme natural disaster situations. After a natural disaster, small businesses suffer financial losses in millions of dollars related to damage and destruction that disrupt their lives, families, and communities. This multiple case study explored strategies that 5 small business owners in northeastern Florida used to avoid permanent business closure in the aftermath of a natural disaster. The theory of planned behavior and vested interest theory were the conceptual frameworks used in this multiple case study. In-depth interviews with purposively selected small business owners were …


Essential Executive Coaching Competencies For Enhancing Executive On-The-Job Performance: A Modified Delphi Study, Arturo Small Maxwell Jan 2017

Essential Executive Coaching Competencies For Enhancing Executive On-The-Job Performance: A Modified Delphi Study, Arturo Small Maxwell

Walden Dissertations and Doctoral Studies

Approximately 93% of Fortune 1000 companies in the United States rely upon executive coaching to accelerate executive performance. However, there is a lack of empirical research identifying effective executive coaching competencies. In this modified Delphi study, a panel of 17 executive coaching experts was purposefully selected from the International Coach Federation and the Society for Industrial and Organizational Psychology. Participant selection criteria included training in executive coaching, executive coaching credentialing, and -?¥3 years practicing executive coaching or purchasing executive coaching services. Participants used a 5 point Likert-type questionnaire to provide their expert opinion regarding essential executive coaching competencies for enhancing …