Business Commons^™

Competing With Free: An Analysis Of The Effects Of Tennessee Promise On Freshman Enrollment In Four-Year Colleges And Universities, Vicki Clark

Doctoral Dissertations and Projects

In 2014, Tennessee’s governor, Bill Haslam, introduced Tennessee Promise - legislation that enabled Tennessee high school and home school graduates to attend two years of tuition-free higher education at qualifying institutions. In the fall of 2015, Tennessee’s four-year colleges and universities experienced a significant decline in freshman enrollment. This quantitative descriptive study uses the theories of human capital, social capital, and marketing service theory to examine the impact of free tuition on the college choice. Four hundred twelve Tennessee Promise students answered survey questions, demonstrating the impact of Tennessee Promise funds on their decision to attend college and on the …

Determining Perceptual Gaps Of Service Quality And Value In Higher Education: A Midwestern Bible College, Benjamin Mcintosh

Doctoral Dissertations and Projects

This doctoral research project examined perceptual gaps of service quality and value in the context of higher education. The researcher performed quantitative analysis of survey data gathered from students at a small, Midwestern Bible college. Students self-selected to participate in this research project and, using class status as an independent variable, were grouped as Freshman, Sophomore, Junior, or Senior. Additionally, based on the literature review, the researcher used the Access variable as the primary determinant of service quality and the Functional Value variable as the primary determinant of value. After an analysis of the data, it was determined that there …

Project Portfolio Management And Its Effect On Organizational Culture Through The Competing Values Framework, Brian Wiersma

Doctoral Dissertations and Projects

Project portfolio management (PPM) is a growing business practice and field of academic study, and is recognized for positively impacting return on investment (ROI), project success, and organizational performance. Despite this growth, there is inconsistent use of PPM, and minimal research examining a connection between PPM and organizational culture. The problem addressed was a lack portfolio management practice established for the allocation of human resources within a group of retail stores located in the Midwest. The purpose of this study was to examine the effect implementing PPM practice into the human resource allocation process has on the organizational culture. Utilizing …

The Dynamics Of Open Strategy: From Adoption To Reversion, Melissa M. Appleyard, Henry W. Chesbrough

Business Faculty Publications and Presentations

Innovation has become more open in recent years. Yet the decision to become more open and the challenge of sustaining that openness are not well understood. This is the concern of the “content” branch of Open Strategy, defined as the branch that addresses an organization's open innovation strategy. We examine the initial motivations to adopt an open strategy, and then consider when organizations choose to maintain that open strategy or revert to a more proprietary approach. Similarly, we examine motivations to open up a previously proprietary strategy. We find that these dynamics depend on the organization's desire to either foster …

A Note On The Macroeconomic Consequences Of Ethnic/Racial Tension, K. Peren Arin, Murat Koyuncu, Nicola Spagnolo

All Works

© 2017 The Authors While many studies stressed the importance of ethnic fractionalization on long-term economic growth, neither ethnic fractionalization always leads to ethnic conflict nor the intensity of conflict is constant over time. To address this potential bias, we construct an ethnic/racial tension index by using the number of US news articles that contain certain keywords. Utilizing this index we test the predictions of a simple theoretical model in a Markov Switching framework which allows to identify the impact of ethnic/racial tension in different states of the economy. Consistent with our theoretical predictions, results show that the magnitude of …

Identifying Clusters Of Complex Urban–Rural Issues As Part Of Policy Making Process Using A Network Analysis Approach: A Case Study In Bahía De Los Ángeles, Mexico, J. Sandoval, M. Castañón-Puga, C. Gaxiola-Pacheco, Eugenio Dante Suarez

School of Business Faculty Research

Improving human settlements diagnosis is a key factor in effective urban planning and the design of efficient policy making. In this paper, we illustrate how network theory concepts can be applied to reveal the topological structure of functional relationships in a network of heterogeneous urban–rural issues. This mapping is done using clustering algorithms and centrality value techniques. By analyzing emergent groups of urban–rural related issues, our methodology was applied to a rural community, considering in this exercise environmental matters and real estate interests as a way to better understand the structure of salient issues in the context of its urban …

Is It Safe To Bring Myself To Work? Understanding Lgbtq Experiences Of Workplace Dignity, Kristen Lucas

Faculty and Staff Scholarship

Despite increased efforts by more organizations to be seen as “gay-friendly,” workplaces remain challenging sites for LGBTQ employees to navigate. We examine the ways in which LGBTQ employees experience dignity threats in the workplace and the protection strategies they use to deflect those threats. Interviews with 36 LGBTQ working adults revealed that their dignity is threatened by a range of identity-sensitive inequalities that undermine their safety and security when they claim authentic gendered/sexual identities. Specific safety and security threats to dignity include social harm, autonomy violations, career harm, and physical harm. To (re)claim their dignity, they engage in four primary …

Aicpa Audit And Accounting Manual, June 1, 2017: Practice Aid, American Institute Of Certified Public Accountants (Aicpa)

Guides, Handbooks and Manuals

No abstract provided.

Short Interest, Returns, And Unfavorable Fundamental Information, Ferhat Akbas, Ekkehart Boehmer, Bilal Erturk, Sorin Sorescu

Research Collection Lee Kong Chian School Of Business

Several months before information becomes public, the level of short interest contains value-relevant information about publicly traded corporations. Short interest predicts future bad news, negative earnings surprises, and downward revisions in analyst earnings forecasts. This informational content is stronger for stocks that are harder to short. We also find that nearly half of the well-known cross-sectional relation between short interest and future stock returns is related to future changes in firms’ value-relevant information. Our results suggest that short interest predicts future returns, in part, due to short sellers’ ability to uncover unfavorable information about firms.

Is Electricity Storage Green? A Study On Commercial Buildings, Yangfang (Helen) Zhou

Research Collection Lee Kong Chian School Of Business

Electricity storage facilities, such as industrial batteries, are considered the “holy grail” in decarbonizing the electrical grid. They are being widely installed in commercial buildings, e.g., hospitals and shopping centers. We model the problem of managing electricity storage in a commercial building as a Markov Decision Process. Our numerical results, based on models calibrated to the electricity load profiles of 100 commercial buildings in the U.S., show that for every electricity load profile, storage operation may increase carbon emissions.

Opening Up: How Centralization Affects Participation And Inclusion In Strategy Making, Daniel Z. Mack, Gabriel Szulanski

Research Collection Lee Kong Chian School Of Business

Despite the benefits of opening the strategy process, greater inclusiveness and transparency stand in sharp contrast to the conventional emphasis on elitism and opacity in strategy making, especially in centralized organizations where decision making is driven by top management. We suggest that centralized organizations can manage this tension by combining participatory and inclusive practices. Whereas participation is about increasing stakeholders’ input for decisions, inclusion is about creating and sustaining a community of interacting stakeholders engaged in an ongoing stream of issues in the strategy process. We show that the distinction between partic- ipatory and inclusive practices helps to explain why …

Critical Evaluation Of Action 14 Recommendations And The Suggested Way Forward For Singapore, Luis Coronado, Jerome Van Staden

Research Collection School Of Economics

The final report on Action 14 of the Base Erosion and Profit Shifting (BEPS) project, Making Dispute Resolution Mechanisms More Effective presents a commitment by countries to implement certain “minimum standards” on dispute resolution. In many ways, Action 14 is the linchpin to the success of the entire BEPS project. To implement the significant changes developed under the BEPS project and make certain that there is neither unintended double taxation nor double non-taxation, there must be a strong and effective mechanism in place when disputes do (inevitably) arise. While the goal of the BEPS project is to create a more …

Analyzing The Impact Of Public Transit Usage On Obesity, Zhaowei She, Douglas M. King, Jacobson Sheldon Sheldon

Research Collection Lee Kong Chian School Of Business

The objective of this paper is to estimate the impact of county-level public transit usage on obesity prevalence in the United States and assess the potential for public transit usage as an intervention for obesity. This study adopts an instrumental regression approach to implicitly control for potential selection bias due to possible differences in commuting preferences among obese and non-obese populations. United States health data from the 2009 Behavioral Risk Factor Surveillance System and transportation data from the 2009 National Household Travel Survey are aggregated and matched at the county level. County-level public transit accessibility and vehicle ownership rates are …

Shades Of Darkness: A Pecking Order Of Trading Venues, Albert J. Menkveld, Bart Zhou Yueshen, Haoxiang Zhu

Research Collection Lee Kong Chian School Of Business

We characterize the dynamic fragmentation of U.S. equity markets using a unique data set that disaggregates dark transactions by venue types. The "pecking order" hypothesis of trading venues states that investors "sort" various venue types, putting low-cost-low-immediacy venues on top and high-cost-high-immediacy venues at the bottom. Hence, midpoint dark pools on top, non-midpoint dark pools in the middle, and lit markets at the bottom. As predicted, following VIX shocks, macroeconomic news, and firms' earnings surprises, changes in venue market shares become progressively more positive (or less negative) down the pecking order. We further document heterogeneity across dark venue types and …

Backpedaling Nugget Smugglers: A Facebook And News Article Thematic Analysis Of Chick-Fil-A Vs. Gay Marriage, Stacy M. Wiedmaier

Electronic Theses, Projects, and Dissertations

This study utilizes William Benoit’s Image Repair Theory to frame the dominant crisis communication strategies that fast food chain Chick-fil-A (CFA) employed before, during and after their CEO mixed his personal opinion on social issues with corporate policy in June 2012. The thematic analysis draws from three distinct data sets that include 3,900 Facebook comments posted by the general public on CFA’s social media page, 32 individual Atlanta Journal-Constitution news articles that address the debate and CFA’s public response to the crisis titled “Who We Are.” This thesis aims to identify both the dominant themes in Facebook posts and the …

Video Killed The Interview Star: Does Picture-In-Picture Affect Interview Performance?, Ryan G. Horn, Tara S. Behrend

Personnel Assessment and Decisions

Although technology-mediated selection interviews have become more prevalent in practice, research on this phenomenon has failed to keep pace. One pressing need is to understand the dimensions upon which technology-mediated interviews might differ from one another. Particular aspects of synchronous video technology may negatively affect interviewees and those negative effects may be exacerbated by the evaluative nature of the interview. We explored this question by investigating the effects that one such aspect, the picture-in-picture window, has on interviewees. This study used a 2 (picture-in-picture vs. no picture-in-picture) x 2 (evaluative framing vs. non-evaluative framing) between-subjects experimental design to test the …

Timeliness Is Key To The Candidate Experience, Ann Marie Ryan, Abdifatah Ahmed Ali, Terry Hauer, Jillyan French-Vitet

Personnel Assessment and Decisions

Effective talent attraction is a competitive advantage for organizations. This study examined the spillover effect of recruitment delays on signals important for organizational attraction. A diverse sample of 563 candidates evaluated their most recent recruitment experience. Using moderated regression and relative importance analysis, timeliness dissatisfaction dampened the positive effects of organizational prestige and opportunity to perform although these effects are greater earlier in the recruitment process. We discuss the contributions of this study and provide recommendations for recruitment practice.

Using O*Net To Develop A Framework Of Job Characteristics To Potentially Improve The Predictive Validity Of Personality Measures, Jeremy Burrus, Jason D. Way

Personnel Assessment and Decisions

It has long been theorized that we can improve prediction of job-related behavior from measures of personality by identifying job characteristics that allow for the expression of individual differences (e.g., Mischel, 1968). Using O*NET data, the current paper develops a framework for job characteristics that could improve the extent to which we can predict behavior from personality. More specifically, it investigates relationships between Work Styles, Generalized Work Activities, and Work Context variables. Job characteristics varied in importance as a function of four Work Styles composites: achievement, people orientation, stability, and attention to detail, and the relationships were largely …

Stop Interrupting Me! Examining The Relationship Between Interruptions, Test Performance And Reactions, Amie D. Lawrence, Ted B. Kinney, Matthew S. O'Connell, Kristin M. Delgado

Personnel Assessment and Decisions

Unproctored testing (UIT) is common, and mobile testing is increasing rapidly, which means applicants are completing assessments in a variety of test environments. Little is known about how differences in the test environment affect candidate test performance and reactions. This study examines interruptions in the UIT test environment to better understand what interruptions candidates are experiencing and how they influence candidate outcomes. The results show that candidates are being interrupted in a UIT context. Interrupted candidates scored lower on test performance and reported less favorable applicant reactions. Interruptions happen and they do matter. Implications for organizations and practitioners are discussed.

2017-May-31-Drumline Camp, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

2017-May-31-Mastodon Dig Volunteers, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

Snapshots Of The Self: Exploring The Role Of Online Mobile Photo Sharing In Identity Development Among Adolescent Girls, Jenna M. Drenten

School of Business: Faculty Publications and Other Works

A chapter written by Jenna Drenten for Online Consumer Behavior: Theory and Research in Social Media, Advertising and E-tail (2017).

Influences On University Staff Members Responsible For Implementation Of Alcohol-Control Policies, Glenn A. Cochran

Graduate Doctoral Dissertations

Excessive college student drinking is a complex problem associated with a range of consequences including deaths, injuries, damage, health risks, legal difficulties, and academic problems. State governing boards, trustees and executives have enacted policies aimed at reducing the negative effects of excessive drinking. This study examined influences on university staff members responsible for implementation of alcohol-control policies. Deeper understanding of factors influencing alcohol-control policy implementation may help leaders improve policy making, implementation and attainment of policy objectives.

This mixed methods study utilized a sequential transformative mixed methods strategy with a quantitative survey, sequenced first, informing the prioritized qualitative multiple case …

Autonomy Of A Rebrand: How Aviva Came To Ireland, Richard Brophy

The ITB Journal

This article charts the rebranding of the Hibernian Group companies in Ireland to Aviva in a manner that kept business as usual, without harming the rich tradition and brand heritage crafted over 100 years. The paper examines the progression of Hibernian to Aviva through academic literature and the course that Aviva pursued in Ireland to rename an established insurance brand cherished by both the industry and public alike.

2017-May-30-Railroads And More!, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

Leadership In An Australian Context: Highlighting A Qualitative Investigation With Construct Validity Support, Nezar Faris

The Qualitative Report

This paper highlights how criteria for validity that are usually utilized within quantitative research can be used to provide further validation to fully qualitative research. In this case, the qualitative research utilizes the grounded theory method. This research used the grounded theory to investigate leadership processes in the substantive setting of the Islamic organizations in Australia. The qualitative analysis of qualitative data generated a number of categories that were conceptually unique. Theoretical sampling directed the researcher toward data sources that provided further conceptual uniqueness. The similarity between some of these newly-generated categories and lower-order categories gave cause to claim convergent …

Tsirik - Fold The Leaves So That Others May Be Guided: A Study Of How The Bribri Women Are Preserving Their Culture To Ensure A Sustainable Future For Their Community, Emily R. Blau

Capstone Collection

Bananas are one of Costa Rica’s largest exports, along with coffee, palm oil, and cocoa. The banana plantations are large-scale, are most often run by multinational companies, and are considered to be run as enclave economies (Equal Exchange, 2016). This monoculture crop production has been globally accused of human rights abuses said to include, but not be limited to, violating the rights of indigenous people and loss in culture and tradition. For this paper, I studied the effects that large-scale agricultural corporations have on the BriBri, a matriarchal and indigenous group who live on the Caribbean coast of Costa Rica. …

2017-May-27-Two Big Events!, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

Bgsu Men's Soccer Business Plan, Joseph Sullivan

Honors Projects

This honors project was an application based project performed by Joe Sullivan for the BGSU men’s soccer team. Being a business major, along with a student-athlete for the team, my project ties both of these passions together in the creation of a business plan for the team. I created and explained in detail 5 initiatives that the team can take in order to improve and grow as a program. These 5 initiatives will increase overall profitability, brand image, brand awareness, performance and overall team culture. Overall, I believe that this project details tangible action items that the team can take …

Women's Leadership Aspirations, Lynne E. Devnew, Ann Berhout Austin, Marlene Janzen Le Ber, Mary Shapiro

Human Development and Family Studies Faculty Publications

Although it is quite easy to identify women leaders, men continue to occupy the vast majority of leadership roles in the world. It has been argued that one of the reasons for this differential is women's aspirations for leadership are less than men's. Women's leadership aspirations are defined in this chapter as girls' and women's longing for and intentional seeking after a future that catalyze their visions, goals, or calling for themselves into reality, whether or not they use the term leadership to describe their aspirations.