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Wall Fellows Newsletter, Volume 6, Issue 2, Winter 2017, Coastal Carolina University

Wall Fellows Newsletter

Newsletter of the Wall Fellows Program in the E. Craig Wall Sr. College of Business Administration.

How Decision Makers Learn To Choose Organizational Performance Measures, Annemarie N. Hooge

Theses & Dissertations

This study, framed by decision making, program theory, and performance measurement theory, explored the knowledge and experience that enable decision makers to identify organizational performance measures. It used a mixed method, exploratory sequential research design to discover the experience, knowledge, and skills (EKS) senior decision makers felt were important in learning to choose organizational performance measures. From the analyzed interviews, a survey was designed to measure the importance of the EKS characteristics. Qualitative analysis identified 55 life, work, or educational experience; knowledge; or skill characteristics and 23 effective measure characteristics. Regression analysis and PCA were used to extract 6 components. …

Call Center Experience Optimization: A Case For A Virtual Predictive Queue, William Pugh

Theses & Dissertations

The evolution of the call center into contact centers and the growth of their use in providing customer-facing service by many companies has brought considerable capabilities in maintaining customer relationships but it also has brought challenges in providing quality service when call volumes are high. Limited in their ability to provide service at all times to all customers, companies are forced to balance the costs associated with hiring more customer service representatives and the quality of service provided by a fewer number. A primary challenge when there are not enough customer service representatives to engage the volume of callers in …

The Impact Of Lean Startup Theory Upon Local Business Entrepreneurs, Gary Boyd

Theses & Dissertations

Research Focus. The purpose of this study was to examine the extent to which the entrepreneurs in South Texas are aware of the Lean Startup Methodology, and have utilized its principles in their business startup decisions. If so, how have these Lean Methods impacted their ongoing operational management? Additionally, this study ascertains the degree of satisfaction these entrepreneurs have with their startup processes. Finally, this study determines whether selected entrepreneurs would recommend a Lean Startup approach to other entrepreneurs. The research focused only upon selected business entities formed since 2000.

Research Methods. This study utilized a survey methodology. In particular, …

The Impact Of Culture On Hispanic Entrepreneurs As Mediated By Motivation, Challenge, And Success, Valerie V. Ballesteros

Theses & Dissertations

In the modern economic environment, demographic shifts in U.S. population resulting from changing immigration, changing economic policies and environments, and growing socioeconomic disparity, scholarly research examining the business behavior of specific groups and the impact of behavior on the broader marketplace is valuable and necessary. Hispanic entrepreneurs, when compared to both minority and non-minority business-owners, started and flourished in successful business ownership at a greater growth rate than any other group (Davila, Mora, & Zeitlin, 2014). Since the beginning of the 21st century, Hispanic entrepreneurs have become a measurable economic force. The cultural experience of the Hispanic entrepreneur is important …

Nebraska Business And Consumer Confidence Index: December 1, 2017, Eric Thompson

Leading Economic Indicator Reports

Consumer and business confidence surged in Nebraska during November. The Consumer Confidence Index – Nebraska (CCI-N) rose to 106.2 in November from 95.1 in October. The November value is well above the neutral level of 100.0. Likewise, the Business Confidence Index – Nebraska (BCI-N) rose from 102.7 in October to 114.1 in November, which is also well above the neutral value of 100.0. When asked about the most important issue facing their business, customer demand was mentioned by 32 percent of respondents. Nearly as many businesses mentioned workforce issues. In particular, the availability and quality of labor was mentioned as …

2017 Q4 Private Capital Access Index Report, Craig R. Everett

Pepperdine Private Capital Access Report

The Pepperdine Private Capital Access Index (PCA) is a quarterly indicator produced by the Graziadio School of Business and Management at Pepperdine University, and with the support of Dun & Bradstreet. The index is designed to measure the demand for, activity, and health of the private capital markets. The purpose of the PCA Index is to gauge the demand of small and medium sized businesses for financing needs, the level of accessibility of private capital, and the transparency and efficiency of private financing markets.

Professional Hockey Elements Attracting Fans To Ahl Games, Emma Kilmer

Sport Management Undergraduate

The purpose of this study was to determine the relationships between on-ice professional hockey elements and attendance at American Hockey League games. It was important to this study that the AHL was the most successful North American professional hockey league in recent years in terms of increasing attendance and in 2015-16 the league set a record for total fans attending games at around 7 million. Also, recently the NHL and consequently AHL have implemented rules to increase scoring and decrease fighting; therefore it was important to conclude if those changes resulted in changed fan motivation to attend games. It was …

The Motivational Factors That Influence Rugby Fandom In The United States, Mark Glieco

Sport Management Undergraduate

The purpose of this research was to understand the different factors that affect varying levels of rugby fandom. Rugby is currently very popular worldwide but faces extreme competition in the United States, especially from football. This research is important because it will help marketers and sport managers better understand fan motivation in rugby. This will allow them to better market and grow the sport in the United States to compete with American sports.

A sample of 111 participants from a small private college in New York was surveyed for this study. The survey contained primarily quantitative questions, with one open …

The 2007-2009 Financial Crisis: An Erosion Of Ethics - A Case Study, Edward J. Schoen

Rohrer College of Business Departmental Research

This case study examines five dimensions of the 2007-2009 financial crisis in the United States: (1) the devastating effects of the financial crisis on the U.S. economy, including unparalleled unemployment, massive declines in gross domestic product (GDP), and the prolonged mortgage foreclosure crisis; (2) the multiple causes of the financial crisis and panic, such as the housing and bond bubbles, excessive leverage, lax financial regulation, disgraceful banking practices, and abysmal rating agency performance; (3) the extraordinary efforts of the Federal Reserve, the Federal Reserve Bank of New York, and the Department of the Treasury to stem the financial freefall triggered …

Voluntary Changes In Accounting Principle: Literature Review, Descriptive Data, And Opportunities For Future Research, Marsha B. Keune, Timothy M. Keune, Linda C. Quick

Accounting Faculty Publications

Voluntary changes in accounting principle represent explicit and fundamental decisions by managers to exercise accounting discretion. This paper develops an organizing framework to review prior literature on voluntary changes, provides descriptive insights on contemporary changes, and identifies opportunities for future research on voluntary changes. The voluntary change literature is robust and has examined many questions using data prior to the Sarbanes-Oxley Act of 2002 (SOX). We find that contemporary voluntary changes often vary across the pre-SOX, post-SOX, and post-SFAS No. 154 periods by the materiality of their income effect, issue type, and justifications provided by managers, suggesting that manager use …

Department Of Information Systems & Supply Chain Management Profile, Raj Soin College Of Business, Wright State University

ISSCM Annual Reports

A three page profile of the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Self-Perceptions Of Black Entrepreneurship In A Black Majority Rural Context - The Mississippi Delta, Timla G Washington

Dissertations

This studyexplored questions regarding the perceived influences (agency and structural) to successful Black entrepreneurship according to Black entrepreneurs living in the counties in the Mississippi Delta where Black people are the majority of the population. The examination questioned Black entrepreneurs in 13 counties in the Mississippi Delta on the perceived impact of agency and structural factors (i.e., human capital, social capital, industry type, financial capital, intergenerational link, discrimination, state government, Black elected officials, access to resources, opportunity, location) in relation to their success. One finding was that agency factors are the leading perceived influence on the success of Black entrepreneurs …

Innovations In Asia: Selected Case Studies, Institute Of Innovation And Entrepreneurship, Singapore Management University

Research Collection Institute of Innovation and Entrepreneurship

This book is a compilation of seven case studies written by faculty and staff of Singapore Management University (SMU) and has been edited in conjunction with the inaugural Asia Pacific Innovation Forum organised by the International Society for Professional Innovation Management (ISPIM) and hosted by SMU in December 2014. These cases have been carefully selected to illustrate the various challenges inherent in creating entrepreneurial and business innovations.

The first five cases are related to start-ups by experienced professionals and students. Jayashree is an excellent case that shows how an individual with very little education was able to design and implement …

Lindenwood University, Fall 2017 Fashion Show (December 1, 2017), Lindenwood University

Fashion Show Event Programs & Related Items

Program for the Lindenwood University, Fall 2017 Fashion Show (December 1, 2017).

Multinationals In Emerging Markets: A Test Case Of The Banking Industry In India, Havovi Joshi

Dissertations and Theses Collection

Multinational firms play a significant role in the world economy, accounting for over 30% of the world stock market value. In the past decade or two, these firms have demonstrated a renewed wave of interest in the Emerging Asian markets. This is not surprising, given the attractive demographics, growing middle class and leapfrogging technology of these markets. But the optimism of these western firms heading eastward often gets quickly subdued by the realisation that these emerging Asian markets are far more complex—or at the very least, different—than western ones. They are more volatile, there is frequently a lack of institutional …

Premier: The Magazine Of The Unlv Harrah College Of Hospitality, Matt Jacob, Jason Scavone, Shekinah L. Hoffman, Stowe Shoemaker, Maggie Hausbeck, Alexandra Liebman

Premier: The Magazine of the UNLV Harrah Hotel College

No abstract provided.

Recognizing Linguistic Cues To Align Financial Coaching Strategies With The Transtheoretical Model Of Change, Lucy M. Delgadillo

Applied Sciences, Technology and Education Faculty Publications

Financial coaching is more effective if a finance professional understands where a client is in the process of change. This article presents five mini scenarios exemplifying the stages of change as they apply to clients receiving financial coaching as well as a sampling of coaching strategies useful for helping clients move through those stages. In particular, the focus of each mini scenario is language used by clients that can provide clues about the stage of change the client is in. Financial management Extension professionals can use the information presented to recognize linguistic cues related to stages of change and align …

Those With The Most Find It Hardest To Share: Exploring Leader Resistance To The Implementation Of Team-Based Empowerment, Greg L. Stewart, Stacy L. Astrove, Cody J. Reeves, Eean R. Crawford, Samantha L. Solimeo

2017 Faculty Bibliography

We use a convergent parallel mixed methods approach to explore barriers to the successful implementation of a team-based empowerment initiative within the Veterans Health Administration. Although previous research has suggested that leaders often actively obstruct empowerment initiatives, little is known about the reasons behind and effects of such hindering. Using a longitudinal quasi-experimental design, we support a hypothesis that higher-status physician leaders are less successful than lower-status nonphysician leaders in implementing team-based empowerment. In parallel, we analyze qualitative data obtained through interviews conducted during early months of the teambased empowerment initiative to identify common themes for why and how leaders …

The Huntsman Post, December 2017, Usu Jon M. Huntsman School Of Business

Jon M. Huntsman School of Business Huntsman Post Issues Collection

Monthly newsletter for the Jon M. Huntsman School of Business at Utah State University.

Canines For Disabled Kids, Erin Jerrett, Margarita Mnatsakanyan, Colleen Reynolds, Yin Wang

School of Professional Studies

Canines for Disabled Kids have been working on behalf of children and their families to educate communities and promote service dog partnerships for almost twenty years. Their advocacy with local legislatures, business owners, and community leaders highlighted the difficulties encountered when differentiating service dogs from emotional support/comfort dogs. Service dogs are entitled to access by the Americans with Disabilities Act (ADA), while emotional support/comfort dogs are not protected under the federal statute or to the same rights. Canines for Disabled Kids proposed a study to obtain a current count of licensed service dogs in the Commonwealth and investigate the feasibility …

Profitability Analysis Of Varying Herd Sizes Based On Price Signals In Cow-Calf Operations, Colson Tester

Agricultural Economics and Agribusiness Undergraduate Honors Theses

The third most consumed meat around the world is beef. Despite global growth in demand, cattle markets experience price cycles related to biological production lags causing variability in cash flow and profitability for producers. Price-driven herd size management strategies thus have received attention. This study adds to that literature by analyzing both price and production risk using three herd size management strategies: i) steady state – holding herd size constant; ii) dollar cost averaging – keeping reinvestment constant by varying the number of replacement heifers retained at a constant long run average dollar total; and iii) moving average – using …

The Effect Of Corporate Governance On The Change In Market Valuation Of Corporate Spin-Offs: An Empirical Investigation Of Spun-Off Subsidiaries, Orhan Volkan Ozbek

Management Dissertations - Archive

This dissertation focuses on the change in market valuation of spun-off subsidiaries two years after the corporate spin-off. A review of the literature indicates that the research pertaining to determinants of the market valuation following corporate spin-offs from the perspective of spun-off subsidiaries has been limited. While the extensive corporate governance literature indicates that different governance structures of the firm have diverse implications on the choice of firm strategies and associated performance, our knowledge of how these governance elements might impact the change in market valuation of spun-off subsidiaries is virtually nonexistent. Grounded in agency, resource dependence, and upper echelons …

Full Issue

The Foundation Review

No abstract provided.

2017 Food, Friendship, And Health: Working Together To Serve Seniors In North County San Diego, Michelle Ahearne, Meghan Kelly, Mary Jo Schumann

Seniors

This report, prepared by the Caster Center, is a three-year evaluation of the North County Senior Connections Thyme Together Food Truck Lunch Program.

Front Matter

The Foundation Review

No abstract provided.

Editorial, Teri Behrens

The Foundation Review

No abstract provided.

Considerations For Measuring The Impact Of Policy-Relevant Research, Megan Collado, Lauren Gerlach, Caroline Ticse, Katherine Hempstead

The Foundation Review

Philanthropy, and the research and analysis it supports, has an important role to play in informing policy and making government more effective. Yet all too often, foundations and other research funders struggle to understand whether and how their investments have affected policy.

This article highlights the findings of an 18-month pilot project conducted by AcademyHealth to help the Robert Wood Johnson Foundation better understand the impact of a subset of the foundation’s research grants, across investment types, on health insurance coverage and health reform, and to help inform how the foundation may more systematically track and measure the impact of …

Executive Summaries

The Foundation Review

No abstract provided.

Numerical Solution Of Saddle Point Problems By Projection, Gul Karaduman

Management Dissertations - Archive

In this thesis, we work on iterative solutions of large linear systems of saddle point problems of the form ? ? ? A B1 T B2 0 ? ? ? ? ? ? x y ? ? ? = ? ? ? f 0 ? ? ? , where A ? R n×n , B1, B2 ? R m×n , f ? R n , and n = m. Many applications in computational sciences and engineering give rise to saddle point problems such as finite element approximations to Stokes problems, image reconstruction, tomography, genetics, statistics and model order reduction for …