Business Commons^™

Optimization Of A Fast-Pick Area In A Cosmetics Distribution Center, Mario C. Velez-Gallego, Alice E. Smith

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

Fast-pick areas are commonly used in order picking warehouses to improve labor efficiency by concentrating picking activities within a compact area, thus minimizing the distance traveled by the pickers. One problem that must be solved when a fast-pick area is to be implemented is the so-called assignment-allocation problem. This deals with deciding which products should be assigned to the fast-pick area, and how much space should be allocated to these products. This research was motivated by the picking operation of a cosmetics distribution center where several fast-pick areas are in place. A mixed integer linear programming formulation is proposed for …

Service Flow Networks For Functional Design Of Distribution Centers, Michael Schmidt, Detlef Spee, Michael Ten Hompel

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

This work deals with the determination of an approach for concept planning of distribution centers. For this purpose, the "Distribution Center Design Process" is defined. Solution concepts for logistics centers are developed and evaluated in an eight-step process. In particular, it will be focused on formalization of the functional area, which has not been considered scientifically, yet. This results, among other things, in the definition of services and basic transformation properties of handling units. These can be used to create and semantically test service flow networks, which describe the functional sequence and transformations of service objects in distribution centers.

Progress In Autonomous Picking As Demonstrated By The Amazon Robotic Challenge, Dominik Colling, Jonathan Dziedzitz, Kai Furmans, Patric Hopfgarten, Kai Markert

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

The automation of the picking process is a longheld dream in intra-logistics. while the expert judgment in recent years was, that there is no immediate applicability to be expected for applications in areas, where the variety of products is high. However, the recent advances in computer science, mechanical engineering and material handling systems design have moved the field substantially forward. In this article we want to show, how the Amazon Robotic Challenge has driven this development process and how capable the technology is. The Amazon robotic Challenge (ARC) and its increasingly difficult challenges are described first. Then the applied technology …

The Small World Of Material Handling Research, Parag J. Siddique, Kevin Gue, Md Salahuddin Ayuby

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

Using data from 88 journals over an 8 year period, we investigate the relationships among researchers in material handling. We apply social network analysis to measure many attributes of the network, including papers published each year, papers published per author, number of collaborators per author, strength of collaboration between authors, and how influential an author is in the network. We observe that collaboration patterns in material handling follow a scale-free structure in the presence of some hub-like researchers. According to social network theory, these hub researchers facilitate rapid dissemination of knowledge in the network. We conclude that the scientific community …

A Design Methodology To Optimize Supply Chain Network Performance, Dheeraporn Nippaya, J. David Porter

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

Organizations are constantly looking for new ways to reduce costs while still providing high customer service levels to face stringent competitive environments and the ever- increasing market globalization. An alternative these organizations can pursue to respond to these challenges and to gain a competitive differentiation is to optimize their supply chain network (SCN). This research aims to develop an effective SCN design strategy to locate facilities (i.e., plants and distribution centers) and to balance the allocation of customers to these facilities to satisfy capacity limitations and customer demands with minimum total cost and maximum level of service. It is anticipated …

Economic And Performance Analysis Of Dual-Bay Vertical Lift Modules, Fabio Sgarbossa, Martina Calzavara, Alessandro Persona

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

Warehouse picking is one of the most time and cost consuming activities in a warehouse, often requiring the presence of human operators, who travel within the aisles to retrieve the items needed by the customers. Several studies demonstrate that the travelling activity can represent even the 50% of the total picking time, with a subsequent creation of a separate storage and picking area for small objects. In the last years, new solutions for order picking systems have been developed, especially for small items. One of these solutions requires Vertical Lift Modules (VLMs), storage columns with extractable trays. In this paper, …

Collaborative Bots In Distribution Centers, Russell D. Meller, Dima Nazzal, Lisa M. Thomas

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

This research investigates the business case for using autonomous collaborative robots (“bots”) in warehouses. Bots are designed to work collaboratively with human workers in warehouses to fill orders, primarily in e-commerce environments. In order-picking applications, a bot knows the location of every item in the warehouse, and when an item needs to be picked for an order, the bot navigates to that item and waits. Human workers are assigned to patrol specific zones, and when they see a bot waiting, the worker walks to the bot, reads the instructions off the screen, executes the task, and moves on. The bot …

A Performance Calculator For Shuttle-Based Storage And Retrieval System Design, Banu Yetkin Ekren, Anil Akpunar, Tone Lerher

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

In this study, we present an analytical model based tool that can estimate critical performance measures from a pre-defined shuttle-based storage and retrieval system (SBS/RS) design. SBS/RS is relatively a new automated storage and retrieval technology and mostly used for mini-load material handling. In this study, we develop an open queuing network model based tool estimating critical performance measures: the mean travel time of lifts/shuttles, utilization of lifts/shuttles, amount of energy consumption and energy regeneration per transaction, waiting times and number of jobs waiting in queues, etc., from a pre-defined SBS/RS design. By the developed tool, one can evaluate an …

Urban Parcel Logistics Hub And Network Design: The Impact Of Modularity And Hyperconnectivity, Benoit Montreuil, Shannon Buckley, Louis Faugere, Reem Khir, Shahab Derhami

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

This paper examines how exploiting the hyperconnectivity and modularity concepts underpinning the Physical Internet enables the parcel logistics industry to meet the worldwide challenges to efficiently and sustainably offer faster and more precise deliveries across urban agglomerations, notably across the world’s megacities. It emphasizes disruptive transformations of package logistics hubs and networks, such as multi-tier world pixelization, multi-plane parcel logistics web, smart dynamic parcel routing and hub-based consolidation, and modular parcel containerization.

Dynamic Batching For Order Picking In Warehouses, Jelmer Pier Van Der Gaast, Bolor Jargalsaikhan, Kees Jan Roodbergen

15th IMHRC Proceedings (Savannah, Georgia. USA – 2018)

Dynamic batch picking is characterized by combining product demand from multiple customer orders into one pick tour where new orders are continuously received. Using modern order-picking aids, updated picking instructions can be included in the current pick tours which allows pickers to be re-routed to pick for new orders even when they already started a pick tour. We develop a mathematical model for dynamic batch picking that minimizes the order throughput time of incoming customer orders. In case of new order arrivals, we can quickly re-optimize the model and determine new updated pick tours. This allows for short order throughput …

The Impact Of College Internships On The Development Of Tacit Managerial Knowledge And Career Confidence, Kaitlyn Sawin

Undergraduate Honors Thesis Collection

Despite the large number of students completing an internship, research examining the impact of those internships on students is fairly limited. The purpose of this study was to examine the potential impact that internships have on students, particularly in the areas of crystallization of vocational self-concept and the development of tacit managerial knowledge. Additionally, the impact of internships on career confidence and academic behaviors – in terms of class attendance and hours spent studying – was examined. A survey was developed and administered to business students who had completed zero, one, or two internships. It was hypothesized that students who …

Advertising Appeals And Willingness To Pay For A Music Streaming Service, Katharine Baird

Undergraduate Honors Thesis Collection

Even with the rise of music streaming services, illegal downloads are costing the music industry $2.7 billion per year. The purpose of this study is to determine what types of advertising appeals will be most effective at enhancing the willingness to pay for a streaming service, thereby decreasing music piracy. This study examined college students’ willingness to pay for, willingness to recommend, interest in, and affective reaction to a music service after being exposed to a digital advertisement that employed either a rational, fear, or guilt appeal for a fictitious music streaming service. It was expected that music involvement, or …

Technological Innovation: A Case Study Of Mobile Internet Information Technology Applications In Community Management, Wan Su, Xiaobo Xu, Yangchun Li, Francisco J. Martinez-Lopez, Ling Li

Information Technology & Decision Sciences Faculty Publications

The Mobile Internet Information Technology MIIT has been widely accepted as one of the most promising technologies in the next decades, having various applications and different value positions. However, few published studies explore and examine the effects of MIIT on community management. Based on the Dramaturgical Theory, this article uses a case study method to get an insightful understanding of MIIT. This article found that the MIIT was used by grid organizations to realize technological innovation and change organizational routines and structures, but eventually it was shaped by them, so this new technology was only able to embed itself into …

Iact Undergraduate Certificate In Applied Creativity (Year 1 - 2018), Brian Laduca

IACT Certificate Program

At the Institute of Applied Creativity for Transformation (IACT) at ArtStreet, we seek to empower a creatively confident 21st-century student with the ability to discover, invent and innovate ambiguous ideas through a disruptive design process that will impact today’s ever-changing global world regardless of degree focus.

IACT is home to the nation’s first undergraduate certificate in Applied Creativity for Transformation. Open to undergraduate students of any major, the certificate is a first step in achieving the University of Dayton’s vision of innovation, applied creativity, entrepreneurship and community engagement for the common good.

Technological Mediated Applications At Sacred Heritages: Usefulness And Challenges- A Managerial Perspective, Vreny Enongene

Conference papers

The rapid development of technologies introduces smartness to all organisations and communities (Buhalis, & Amaranggana, 2014. P. 553), for which sacred heritages are no exception, as evident in their increasing use of technological mediated applications towards enhancing the visitors experience and data generation. This development in the use of technological applications, has in part been triggered by the identified changing needs and expectations of contemporary sacred site visitors, as well as their importance and role in changing the nature of the consumers expectations and the nature of the visitor’s experience.

Thus, applying these smart tourism concept in addressing the changing …

A Proposed Framework For Measuring The Effectiveness Of Social Media: A Study Of Irish Tourism, Colm Barcoe

Practitioner Journals

Over the past five years, visitations of American holidaymakers to Ireland have grown exponentially owing to the online strategies of Tourism Ireland, a Destination Marketer (DMO) with a meagre budget which is extended by their understanding of best practices to maximise their monetary allowance. This suggested framework incorporates a range of Key Performance Indicators (KPIs) such as financial, marketing and operational that offer a scale of measurement from which the Irish DMO can monitor the success of each promotional campaign when targeting the US and Canada. These are presented not as final solutions but rather as suggestions based on empirical …

The Changing Identity Of Fast Food; A Plant Based Solution, Maggie Niemann

Whittier Scholars Program

The purpose of this study is to create a business plan to assess the feasibility of creating a vegan fast food chain which provides quality food, a low environmental footprint, and social responsibility. To determine this feasibility, my objectives are to look at the market and trends of veganism and fast food, the workability and environmental impact of sourcing food locally, and the social impact a restaurant like this could have. Within my business plan and research, my main product objectives are to offer healthy and satisfying menu options while displaying a less commercial but still appealing marketing strategy. My …

Marketing Leadership In A Knowledge Economy, Myles Bassell, Sonia Lambert

Atlantic Marketing Journal

Often the most valuable assets of a marketing driven firm are intangible assets such as a brand name, intellectual capital, and the expertise and knowledge of employees. The new breed of marketing leaders understand that it is important for employees to collaborate and be engaged and that leaders must be agents of change, creative, ethical, and global thinkers who can create learning organizations. The research reveals that organizations that are going to thrive in the knowledge economy are those that have marketing leaders who can build learning organizations, encourage diversity, and ensure employees are engaged in meaningful work.

A Theoretical Framework Of Sports Team’S Well-Being: An Integrative Perspective Of Emotional Intelligence And Equivocality On Trust And Happiness, Drew Sannes, Wooyang Kim

Atlantic Marketing Journal

Abstract – The purpose of this study is to develop and provide an integrative conceptual model of sports teams’ well-being to achieve a win-win situation of happiness for all stakeholders of sports teams, grounded in role theory and commitment-trust theory. We first conceptualized the well-being as an ultimate consequence by exploring sub-dimensions of happiness and provide relevant propositions linking with the respective antecedents. Second, we explored the effect of antecedents of sports team’s well-being in the spectrum of the anchor between positive and negative sides on the resultant outcomes – i.e., trust and happiness. Third, we examined the role of …

The Inherently Flawed Relationship Between Physicians And Pharmaceutical Companies’ Gifts: Tanstaafl*, David P. Paul Iii

Atlantic Marketing Journal

Pharmaceutical companies frequently give practicing physicians and physicians-in-training an assortment of free “gifts,” ranging from pens to stethoscopes to continuing medical education. In an ideal world, these gifts would not compromise, or even seem to compromise, physicians’ decision-making. Unfortunately, as we live in a non-perfect world, this paper examines how physicians have been shown to perceive such gifts, the pharmaceutical companies’ position regarding these gifts, what the theory of gift-giving and gift-receiving tells us about this behavior, and what the future may hold as healthcare becomes more transparent.

Generation Solutions Of Lynchburg (B), Francis Record Whitehouse Jr. 5448264

Atlantic Marketing Journal

This case was developed to support classroom discussion of a market choice problem. Students are asked to make a recommendation on the market areas that a small entrepreneurial organization should enter next. Tabular data is provided to support demand estimation for selected geographic areas.

How State-Level Affirmative Action Bans Affect Underrepresented Students’ Opportunities And Outcomes, Jackie Sullivan

Research on Capitol Hill

This study replicates a study by Peter Hinrichs; which found affirmative action bans negatively affect within institution graduation rates for minorities and the fraction of minorities who graduate from selective institutions. Since then, five more states have implemented affirmative action bans. (Figure 1)

Although the effects of affirmative action bans are not clear, research suggests underrepresented minority students (black, Hispanic, and Native American) experience:

• Lower graduation rates overall
• Lower graduation rates from quantitative-intense degrees
• A higher likelihood of being first generation college student

Research supports the economic value of higher education for students, colleges, and society, and its ability to …

Big Data And The Commoditization Of Analytics: Engaging First-Year Business Students With Analytics, Amir Hassan Zadeh, Shu Schiller, Kevin Duffy, Jonathan Williams

Management Information Systems Faculty Publications

The age of data analytics requires "data scientists” across a wide range of business disciplines with deep knowledge of how to manage and analyze vast amounts of data to support decision-making. As a result, new analytical tools are being taught in the Management Information Systems (MIS) or business analytics (BA) programs to foster students’ development of this critical competency. Three waves of analytics tools are considered froman experiential perspective including how to introduce analytics to first-year business students using an advanced data analytics software package with multiple techniques and data flow interface. SAS Enterprise Miner is used to teach technical …

Competencies And Strategies Utilized By Higher Education Leaders During Planned Change, Dawn Aziz

Wayne State University Dissertations

In a mixed methods study designed to explore the competencies and strategies utilized by self-described successful leaders of public, four-year U. S. institutions, this study confirmed that there was little difference among academic and non-academic leaders in their approach to successful change beyond that found in terms of non-academic preference for resilience and an academic preference for personal learning. Both leaders (N=47) showed high agreement for the nine proposed competencies, five of which were statistically higher in perceived importance (personal learning, resilience, emotional engagement/creating a safe space, networking/coalition building, and project management). Adapting Bolman and Deal’s four frames (2013) as …

Perspectives On Sabbaticals And Job Satisfaction In Nonprofit Organizations, Beth Anne Spacht

School of Professional and Continuing Studies Nonprofit Studies Capstone Projects

For mission-driven organizations with limited resources to invest in employee salary and development, retaining top talent is a critical challenge. The monetary toll of turnover is particularly harmful to small organizations, which make up 66.3 percent of the nonprofit sector. To keep staff satisfied and incentivized to stay, nonprofits need to innovate creative new strategies to retain employees. The nonprofit sabbatical, a period of rest and renewal given to reward years of service, is one possible solution to reduce burnout and reward longevity. This exploratory study investigated the benefits and challenges of nonprofit sabbaticals in relation to theories of job …

Voice Over Internet Protocol (Voip) Best Service Provider Decision Making With Using Hierarchical Decision Model (Hdm), Fayez Alsoubaie

Engineering and Technology Management Student Projects

Most technical researchers expect VoIP will lead the future communications. VoIP services are offered by a wide range of providers based on the customer’s intended business or corporate need. It is thus plausible for any entity to do a well detailed research on selecting best VoIP provider that would maximize the efficiency of their work. In a hierarchical structure of a given organization the choice of VoIP is determined by the number of users through the different protocols, number of devices that are required to attain a complete network, the most lucrative choice will also be based on multi criteria …

Bossy, Abrasive And A Bit Too Aggressive : The Unique Double Bind Of Agentic Women In The Workplace, Lindsay Ciancetta

Legacy Theses & Dissertations (2009 - 2024)

Women who violate the female gender role norm of communality by acting agentically have been found to experience social repercussions, such as decreased likability (Eagly & Wood, 2012). This phenomenon has been defined as the backlash effect (Rudman, 1998). The current work draws upon this idea and expands the area to a qualitative criterion, specifically written performance appraisals, and explores the relationship between the backlash effect and individual outcomes of perceived supervisor support, affective organizational commitment and turnover intentions. The results of a mixed qualitative and quantitative analysis of a sample of 400 written performance evaluations from two organizations provide …

The Impact Of Ceo And Board Hr Expertise: Results Of The 2018 Hr@Moore Chro Survey, Patrick M. Wright, Frank I. Mullins, Donald J. Schepker, Anthony J. Nyberg, Spenser Essman

Reports

As aspects of a firm’s human capital, such as talent, executive compensation, executive succession, and culture, become more prominent on the radar screens of Boards of Directors (BODs), the role of the Chief Human Resource Officer (CHRO) has grown in importance. Correspondingly, in recent years boards have been increasing the number of CHROs who serve as directors to ensure that at least one human capital expert is part of the board mix. This report attempts to determine the extent to which some HR expertise exists with either the CEO or the board, and if so, the extent to which it …

The Chief Human Resource Officer: Exploring The Counselor, Confidante, And Coach Role, Patrick M. Wright, Anthony J. Nyberg, Donald J. Schepker, Spenser Essman

Reports

The 2018 HR@Moore Survey of Chief HR Officers again tracked how CHROs spend their time in seven roles identified when the survey was first developed. The results indicate minor changes, with CHROs spending more time with boards of directors and slightly less time as counselor/confidante/coach. In terms of the Chief Executive Officer’s agenda for HR, talent still tops the list by a significant margin. However, for the first time in the survey’s history, culture has risen to the second most popular agenda items, indicating a qualitative change in the requirements of CHROs. While quantitative data suggests that executive leadership team …

B.S. In The Boardroom: Benevolent Sexism And Board Chair Orientations, Center For Executive Succession

Research Briefs

• Dynamics of the board chair—CEO relationship differ when the newly appointed CEO is female as opposed to male • Board chairs are more likely to develop a collaborative relationship with female CEOs than with male CEOs • As female representation on the board increases, board chairs are less likely to develop a collaborative relationship with newly appointed female CEOs