Business Commons^™

To What Extent Do Religious Institutions Provide A Societal Value? Is The Tax-Exempt Status Justified?, Annabel Hou

Scripps Senior Theses

Religious institutions have been tax-exempt from almost all taxes for more than two centuries. The two primary justifications used to protect this ‘status’ is the constitution and the concept that churches provide positive externalities that believers and non-believers all benefit from. This paper examines the relationship between religiosity and five socially important characteristics: high school graduation rate, a divorce rate, incidence of domestic violence, and levels of substance abuse and crime. I run multiple simple and full regressions across 207 counties in Texas. In four of the five analyses, religiosity has a strong statistically significant desirable impact. With the addition …

Soft Skills Needed For The 21st-Century Workforce, Susan A. Dean, Julia I. East

International Journal of Applied Management and Technology

Technical skills are no longer enough for workers to compete in this highly competitive global work environment. Soft skills are of paramount importance. A multiple-case-study design through the lens of emotional intelligence formed the basis of the research study. The focus of the research was identification of the successful soft skills training strategies in the logistics industry. Three logistics organization leaders in the counties of Burlington, Middlesex, and Somerset, New Jersey, were participants in the study. Data were collected through semistructured interviews and the review of company documents Four themes emerged through data analysis of converging multiple data sources: (a) …

On The Determinates Of Riots Coups And Civil Wars, Hosam Ibrahim

Archived Theses and Dissertations

No abstract provided.

From Dreaming To Believing: A Review Of Consumer Engagement Behaviours With Brands’ Social Media Content Across The Holiday Travel Process, Dean Creevey, Etain Kidney, Glenn Mehta

Articles

This paper reviews social media user engagement behaviours with brands and proposes a new stage within the travel process. Specifically, the pre-trip stage is examined and investigation into a two sub-stage split is proposed; pre-purchase and post-purchase. Dubbed the Believing phase, this paper calls for research into the patterns of engagement behaviour towards hotel brands’ content at this currently under-researched stage. Current social media-focussed research examines influence on purchasing decisions of users, social media usage on-site, and post-trip evaluation. There remains a conceptual gap highlighting the behavioural patterns of users during the period between initial purchase and subsequent departure.

Researching Pure Digital Entrepreneurship – A Multimethod Insider Action Research Approach, Kisito Futonge Nzembayie, Anthony Paul Buckley, Thomas M. Cooney

Articles

Knowledge production in Pure Digital Entrepreneurship (PDE) needs to reflect the non-linear nature of a journey defined by digital artifact and platform creation. Accordingly, this paper proposes and offers practical guidance on the use of Multimethod Insider Action Research (MIAR) as a suitable research design for studying the entrepreneurial journey in this context. It argues for integrating first-person Reflective Practice, second-person Collaborative Inquiry and Design Research for third-person knowledge production that balances rigour and relevance. While calls for such forms of longitudinal process inquiry have largely gone unanswered due to identified challenges, this paper uses a case narrative to illustrate …

A Study Of Unemployment And Underemployment In Clinical Music Therapy, Christopher A. Kelley

Theses and Dissertations--Music

Music therapy has been an established health profession for over 60 years serving a diverse population in different settings. Researchers studied the effects of burnout, career longevity, job satisfaction, and workforce analysis of clinical music therapy; however, no studies exist on the prevalence of unemployment and underemployment in clinical music therapy. The purpose of this study was to determine the prevalence of unemployment and underemployment in clinical music therapy.

Participants who completed an anonymous online survey (n = 1,240) were board-certified music therapists who provided information on their current employment status. Results showed that the prevalence of unemployment among …

Managerial Practices That Contribute To Mitigating Nursing Turnover Intentions, Marcy Adams

Walden Dissertations and Doctoral Studies

The U.S. health care industry incurs a high level of employee turnover year over year, which results in significant costs for organizations in the sector. Specific to the field of nursing, some pharmaceutical health care managers lack effective management strategies to successfully mitigate nursing turnover intentions to reduce organizational losses. The purpose of this single case study was to explore the strategies health care managers used to mitigate nursing turnover intentions. The conceptual framework was social exchange theory. Data were collected using semistructured interviews. The targeted population included 9 managers from a pharmaceutical company in the state of New Jersey …

Snapchat's Gift: Equity Culture In High-Tech Firms, Amy Deen Westbrook, David A. Westbrook

Journal Articles

Snap, Inc., the company that owns the platform Snapchat, controversially offered nonvoting common shares to the public in 2017. This Article asks what it means to invest in Snap or other (mostly technology-based) companies in which common shareholders collectibely have little or no power to influence corporate policy. In particular, why do such investors expect to be compensated? This Article explores the familiar rationales for equity investing, including stock appreciation and dividends, and the logical shortcomings of those rationales in these circumstances. Adopting Henry Manne's "two systems" approach to corporate affairs through both law and economics, we show that corporation …

Stakeholder Engagement Strategies For Nonprofit Organization Financial Sustainability, Orna Tricia Bradley-Swanson

Walden Dissertations and Doctoral Studies

Stakeholders are important to the financial sustainability of a nonprofit organization; however, heavy reliance on 1 stakeholder over another can place a nonprofit organization at financial risk. The purpose of this single case study was to explore strategies used by 3 senior leaders of a nonprofit organization in New York who have experience with stakeholder engagements efforts. The conceptual framework used for this study comprised general systems theory and transformational leadership theory. Data were collected using semistructured interviews, and review of organizational documents and online databases. Using thematic analysis, the 4 key themes that emerged from process and results strengths …

Sustainability Strategies For Nonprofit Organizations During General Economic Downturns, Lakesha T. Brown

Walden Dissertations and Doctoral Studies

Many leaders of nonprofit organizations (NPOs) lack strategies to build and maintain a financially sustainable organization to continue providing vital social services. The purpose of this single case study was to explore the financial strategies some NPO leaders used to maintain financial sustainability during general economic downturns. Five purposively selected leaders of an NPO in northwestern Indiana participated in the study. The resource dependency theory and the change management theory were the conceptual frameworks that guided the study. Data were collected from face-to-face and telephone interviews and a review of company documentation. Member checking was conducted with participants and data …

Effective Nurse Recruitment Methods For Long-Term Care Facilities, Keith Laprade

Walden Dissertations and Doctoral Studies

Nurse recruitment is a challenge for long-term care (LTC) leaders. Some owners of LTC businesses lack knowledge of how to attract, market, and hire qualified nurses to help ensure success. The purpose of this multiple case study was to explore the methods and strategies LTC leaders used to recruit nurses. The target population consisted of leaders of 3 LTC facilities who were responsible for recruiting nurses. This selection was based on findings that organization leaders experienced a downsizing of more than 20% of their personnel. The conceptual framework was the motivation-hygiene theory. Working conditions were influenced by Herzberg's 2-factor principles …

Strategies To Increase Profitability And Longevity Of Small Trucking Businesses, Derrick Olando Brown

Walden Dissertations and Doctoral Studies

Typically, small businesses have encountered issues with sustaining their enterprise for longer than 5 years after inception, which can adversely affect the prosperity of the communities in which the businesses operate. The purpose of this multiple case study was to identify and explore strategies some owners of small business trucking companies used to achieve profitability and longevity for longer than 5 years. The population of the study consisted of owners of 4 small business trucking companies located in Northern Virginia, who demonstrated profitability and longevity for longer than 5 years of operation. The conceptual framework for this study was systems …

Spiritual Cognitive Dissonance In Lgbtqq People, Teresa O'Flynne

Walden Dissertations and Doctoral Studies

Cognitive dissonance between learned spirituality and opposing behaviors is called spiritual cognitive dissonance (SCD). SCD has been successfully proven in former research; however, to date, it has yet to offer descriptions of specific incidents of SCD and/or how it effects the lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ) individual. A qualitative phenomenological study in which eight participants were interviewed was employed to collect data. The study revealed how SCD manifested in their lives, specifically those who were raised within conservative, heteronormative spiritual homes. All participants were LGBTQQ and believed they had experienced SCD. The data collected during each interview …

Implementing Motivational Strategies To Increase Funding In Nonprofit Organizations, Laxley Washington Stephenson

Walden Dissertations and Doctoral Studies

Nonprofit organization senior leaders conduct business in an increasingly complex and competitive market environment relying on monetary donations to sustain the capacity of their organizations to meet service requirements. The purpose of this single case study was to explore the strategies that nonprofit organization senior leaders used to motivate donors to make monetary donations to their organizations. The target population of the study was 3 senior leaders of a nonprofit organization in the southeastern United States who implemented effective strategies to motivate donors to make monetary donations to their organization. The conceptual framework used for this study was self-determination theory. …

Adapting Financial Technology Standards To Blockchain Platforms, Gabriel Bello

Theses and Dissertations

Traditional payment systems have standards designed to keep transaction data secure, but blockchain systems are not in scope for such security standards. We compare the Payment Application Data Security Standard’s (PA-DSS) applicability towards transaction-supported blockchain platforms to test the standard’s applicability. By highlighting the differences in implementation on traditional and decentralized transaction platforms, we critique and adapt the standards to fit the decentralized model. In two case studies, we analyze the QTUM and Ethereum blockchain platforms’ industry compliance, as their payment platforms support transactions equivalent to that of applications governed by the PA-DSS. We determine QTUM’s and Ethereum’s capabilities to …

A Research On Chinese Visitors' Souvenir Purchase In Shanghai Disney, Wei Wei

ICHRIE Research Reports

Travel marketers have been called upon to better understand tourists’ souvenir purchase behaviors and experience in a fast-emerging world region, China. To dissect contemporary Chinese consumers’ purchase behaviors and experiences, this research explored the motivations, experiences, and behavioral intentions associated with theme park souvenir purchase among Chinese domestic tourists at Shanghai Disneyland Park. A total of 32 personal interviews were conducted. Based on the interviews, this research found that Chinese consumers’ intention to purchase Disney souvenir is influenced by both internal and external motivations. With regards to Chinese consumers’ purchase experience, the majority had a positive experience because of the …

Matching Reviewers To Customers: The Role Of Demographics And Preferences In Hotel Online Booking, Cheng Chu Chan, Long W. Lam, Cheris W. C. Chow, Lawrence Hoc Nang Fong, Rob Law

ICHRIE Research Reports

Travelers can easily refer to online reviews as a source of advice before booking a hotel; however, online reviews are not structured which make gathering useful information uneasy. What if online review sites can prioritize and direct the reviews that are most relevant to the customers and save them a lot of time? The value and usefulness of reviews are affected by the reviewers’ background. This study investigated whether customers tend to value the reviews written by similar people more than those written by dissimilar people. The first experiment showed that positive reviews increased consumers’ intention to book a hotel, …

Tourists, Not Industry Experts, Create Memorable Tourists’ Experiences!, Helena Williams, Jingxue (Jessica) Yuan

ICHRIE Research Reports

The way we do or think about tourism is changing. Today’s tourists do not want to just look, watch, or relax while traveling. More tourists of all generations and incomes are seeking experiential memorable travel opportunities. The destinations and activities that individual tourists choose are very dependent upon unique interests and personal idiosyncrasies. This research study confirms that the destination selections and subsequent satisfaction that leads to favorable Word-of-Mouth/Mouse (WOMM) marketing depends upon the level of individualized engagement promised to and experienced by the tourists themselves. Businesses and destinations increasingly need to be designed and targeted to individuals who are …

Comparing Generation Y Hotel Employees In The United States And China, Bonnie Knutson, Miran Kim

ICHRIE Research Reports

Millennials will represent 75% of the global workforce by 2025. They were born and raised in an era of rapid technological development, better access to education, and growing globalization. They are often characterized as protected by Baby Boomer parents and society. They are technologically-savvy, achievement-oriented, team-oriented, job-hoppers, and focused on life-balance. It is essential to understand their values in term of work attitudes and behaviors. Employees’ commitment to customer service is particularly important in the hotel sector as it results in greater customer satisfaction and loyalty as well as better service quality. We surveyed hotel employees in the United States …

The Generation Z Handbook: A Grounded Theory Approach To Motivation In The Workplace, Justin Mahutga

Electronic Theses and Dissertations

Organizations must develop human capital to remain competitive in today’s economic landscape (Crook, Todd, Combs, Woehr, & Ketchen, 2011; Noe, 2017). Motivation is one aspect of human capital development that organizational research has difficulty understanding (Kovach, 1980), and given the recent introduction of Generation Z into the workforce (Ferri-Reed, 2016), this thesis seeks to understand the process of organizational motivation for Generation Z from a communication perspective. By applying grounded theory methods to 13 interviews, I illustrate several exploratory relationships within an emergent framework to describe the process of motivation for Generation Z participants. Primarily, subjects demonstrate that through the …

Business Strategy For Potential Sustainability Organizations Of The Future, Randall Duffield

Williams Honors College, Honors Research Projects

The exponential acceleration of globalization in the modern economy has resulted in the creation of new, unexpected job positions. This article explores the possibility of merging strategic business practices with a potential sustainability effort in plastic removal from the world's oceans. Though the current paradigm of political involvement relegated research to focus on a governmental position, the research and organizational methods could, and should, be applied to future private market endeavors in the same field.

Music Streaming Application Using Php, Html, Css, And Javascript, Kelsie Miller

Williams Honors College, Honors Research Projects

This project is focused on displaying the skills and computer programming languages I have learned throughout my years at Akron. In this design, the backend of my application will be PHP. The frontend of the site will be composed of HTML, CSS, and JavaScript. This site will also have a database that I will build through phpMyAdmin. The project will also be mobile responsive, so if the website would ever be deployed, it will be available on mobile devices. I chose a music streaming site because I have always loved music and it posed as a challenge. My goal in …

Top 10 Nafta Non-Tire Rubber Company Mapping, Lucas Ingalls

Williams Honors College, Honors Research Projects

I will be completing thorough research on the top 10 rubber companies in NAFTA that are non-tire manufacturers. I will format this data to show all their locations, what the location does, if they buy rubber and how much, if they buy from HEXPOL Compounding, and who their purchasing manager is. This will be completed for HEXPOL Compounding, an international custom rubber mixer with 16 locations in North America and growing. I will use internal software systems through HEXPOL Compounding to collect already known data, find information on the companies' websites, speak with HEXPOL Compounding's customer service representatives and business …

Strategic Opportunities In Rental Companies And Ridesharing, Julia Baumann, Danay Kmatz, Noaa Lanotte, Zachary Murray, Jonathan Weaver

Williams Honors College, Honors Research Projects

Given the future of mobility, the increase in online shopping, and the ease of ridesharing, companies need to adapt their network to one that uniquely utilizes their resources to cater to these dramatic changes. The task in this case was to re-image Goodyear’s dealer network and find possible ways to use their excess space to help establish themselves in the future of mobility. The team conducted secondary research on three main topics: retail versus online shopping, Goodyear’s services compared to services needed by Uber and Lyft drivers, and information regarding the current and future status of ridesharing.

Goodyear "As A Service" Project Plan, Nicholas Nutial, Tara Myatt, James Genetin, Brenna Paananen, Julian Moore

Williams Honors College, Honors Research Projects

This paper summarizes the research conducted on how the Goodyear Tire and Rubber Company can utilize the "as-a-service" business model. The research consisted of a survey, focus group, and a secondary research report. The primary research was focused around the consumers' opinions of tire-buying, car maintenance, and current subscription services that the participants used. Thus data led to the recommendation for Goodyear to implement a subscription service that includes text reminders for car maintenance, a meet your technician feature, and tire credits.

Factors That Influence Recruitment And Retention, Colton West, Jessica Ricks, Caroline Strachan, John Iacono, Carly Shay

Williams Honors College, Honors Research Projects

The project is to test and research the main factors that influence recruitment and retention with a focus on the company Sherwin-Williams. Specifically, this paper explores peer-reviewed articles that report on recruitment and retention findings from experts and everyday practitioners within human resources management and the retail industry. Major influences on turnover highlighted in this report include methods of pursuing talent, brand awareness and its effects on recruiting millennials and generation Z, compensation and benefits and their ability to attract and retain talent, and the integral component of job satisfaction and its role in employee and management retention. In addition, …

An Analysis Of Millennial Attitudes Towards Car Servicing, Colwell S. Shupe, Jill M. Synek, Erin M. Chips, Eric A. Van Meter

Williams Honors College, Honors Research Projects

When our team originally began our project, we initially held the assumption that millennials do not care about car ownership or driving. As our secondary research progressed, we found that millennials do indeed care about automobiles, but limited research existed as to any underlying issues regarding car maintenance and service. We addressed this issue in our primary research and found that millennials experience anxiety as they do not know much about car maintenance. Our recommendations were targeted towards easing both the surface anxiety and addressing the underlying issues as well as helping prepare Goodyear for future trends that may arise.

An Examination Of The Stock Market's Effect On Economic Inequality, Nicholas Golina

Williams Honors College, Honors Research Projects

The economic literature on economic inequality has shown that it can negatively impact aggregate demand because it indicates a higher concentration of wealth in the hands of the top 10% as opposed to the poor and middle class, who are more likely to consume. The literature has identified many factors that can lead to increasing inequality. The stock market could be one of those factors since it can either create an upward redistributive effect towards the top 10% or redistributive effect towards the middle class. This paper tested the effect of the stock market on inequality. This study contributes to …

Recycled Ceos And Managerial Ability: Do Venture Backed Companies Have A Comparative Advantage?, Sydnee C. Manley

Electronic Theses and Dissertations

This dissertation examines the relationship between experienced chief executive officers (CEOs), venture capital support, and company performance. Much of the success of venture backed companies is attributed to the reputation, monitoring, and networking of venture capitalists (Hochberg, Ljungqvist, and Lu 2007; Katz 2009). One crucial task of venture capitalists, or any stakeholder, is to find talented executives to lead their companies. However, finding quality CEOs for young growth companies with a relatively short financial history can be a difficult endeavor. Venture capitalists may have a comparative advantage in this area because they network within the venture capital industry to “ …

Ownership Conversion As A Solution For Ex Post Agency Problems: The Case Of Franchising, Erik Tristan Markin

Electronic Theses and Dissertations

This dissertation examines the strategic decision of franchising firms to convert company-owned outlets to franchise contracts in response to persistent agency problems. Moreover, this study investigates how franchisor-level, market-level, and outlet-level characteristics interact with this relationship. Using a longitudinal sample of company-owned fast-food restaurants, I find that increased agency problems at focal restaurants increases the likelihood of being converted to a franchise and that this relationship is moderated by both franchisor- and outlet-level characteristics but not market-level characteristics. Limitations and future research opportunities are discussed.