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Full-Text Articles in Business

Critical Issues In Trucking Workforce Development, Thomas O’Brien, Tyler Reeb, Deanna Matsumoto, Diana Sanchez Apr 2020

Critical Issues In Trucking Workforce Development, Thomas O’Brien, Tyler Reeb, Deanna Matsumoto, Diana Sanchez

Mineta Transportation Institute

This white paper identifies research opportunities focused on workforce development for the trucking industry, particularly regarding truck drivers and the truck driver shortage. Interviews were conducted with key national and state trucking industry leaders. In addition, the authors gathered information from relevant sessions at the Transportation Research Board (TRB) Annual Meeting in January of 2020. The researchers also synthesized recent literature related to the trucking industry and workforce development. Key findings indicate that 1) the shortage may be a byproduct of “churn,” where truck drivers are leaving not the industry, but their respective companies for other companies, which creates a …


Integrating The Critical Success Factors (Csf) Of Customer Relationship Management (Crm), Customer Satisfaction And Customer Retention In The Oil And Gas Sector: The Case Of Uae-Adnoc, Sawsan Mohammed Shouib Al Khouri Apr 2020

Integrating The Critical Success Factors (Csf) Of Customer Relationship Management (Crm), Customer Satisfaction And Customer Retention In The Oil And Gas Sector: The Case Of Uae-Adnoc, Sawsan Mohammed Shouib Al Khouri

Dissertations

Customer Relationship Management (CRM) is a complex and revolutionary strategic management concept that aims at integrating organisational functions to present consumers with a single face of the organization. To this end, the presentation of this face of the company must be agreed upon by the multi-functional teams in the organization, especially regarding what the face of the organization is and/or how it should be presented. A number of critical success factors must apply if the implementation of CRM is to succeed. This study investigated the possibility of integrating the critical success factors (CSF) of customer relationship management (CRM), customer satisfaction …


The Effects Of Balanced Scorecard Implementation On Organizational Performance: The Case Of The Healthcare Sector In The Uae, Alaa Salah Mushtaha Apr 2020

The Effects Of Balanced Scorecard Implementation On Organizational Performance: The Case Of The Healthcare Sector In The Uae, Alaa Salah Mushtaha

Dissertations

The aim of this study is to identify the critical success factors (CSFs) that positively affect balanced scorecard (BSC) implementation in the healthcare sector in the United Arab Emirates (UAE) and to examine the impact of BSC implementation on organizational performance. The BSC theory has been applied in various industries, including manufacturing, the public sector, banking and insurance, hospitality, and healthcare. However, little knowledge has been revealed about its design and implementation in healthcare organizations. In addition, no published articles exist on BSC implementation in the context of the healthcare industry in the UAE, which shows a clear gap when …


The Professional Constructor, Full Issue, Volume 45, Number 01 Apr 2020

The Professional Constructor, Full Issue, Volume 45, Number 01

The Professional Constructor

No abstract provided.


On The Economics Of The Jockey Club’S 140 Mare Limit Proposal, Robert L. Losey Ph.D. Apr 2020

On The Economics Of The Jockey Club’S 140 Mare Limit Proposal, Robert L. Losey Ph.D.

Faculty and Staff Scholarship

Though the genetics and economic aspects of the Jockey Club proposal are intertwined, as much as possible this paper focuses on the economic implications of a limit on the number of mares a stallion can breed. Jim Gagliano, president of the Jockey Club, was quoted in a September 6, 2019, Thoroughbred Daily News article saying, “We cannot predict the economic effects of a limitation because of the complexity of the interactions among participants in the breeding and selling markets.” As explained in the following, significant economic consequences are predictable with considerable accuracy. Most especially in the short and intermediate …


Incremental Changes In Inbreeding When Comparing Stallion Pedigrees From The Years 2000 And 2020, Robert L. Losey Ph.D., Thomas E. Lambert 1959- Apr 2020

Incremental Changes In Inbreeding When Comparing Stallion Pedigrees From The Years 2000 And 2020, Robert L. Losey Ph.D., Thomas E. Lambert 1959-

Faculty and Staff Scholarship

This paper has been written in response to the Jockey Club’s proposal to limit the number of mares bred by any individual Thoroughbred stallion. The paper has three goals:

1) To provide a statistical analysis of the degree to which inbreeding in Thoroughbreds has increased over the last twenty years.

2) To review recent literature by equine geneticists who research and/or discuss inbreeding trends and genetic diversity and the advantages and drawbacks of inbreeding.

3) To discuss how the specifics of the original Jockey Club mare limit proposal could be altered to better serve the industry.

The results of our …


Pricing Stallion Seasons For An Individual Stallion: The Existence Of Top Tier Pricing And Market Power, Robert L. Losey Ph.D., Thomas E. Lambert 1959- Apr 2020

Pricing Stallion Seasons For An Individual Stallion: The Existence Of Top Tier Pricing And Market Power, Robert L. Losey Ph.D., Thomas E. Lambert 1959-

Faculty and Staff Scholarship

This paper is an academic treatment of the pricing of stallion seasons (a “season” confers the right to breed a mare to a stallion) The commercial stallion seasons market can be represented schematically as a triangle that normally has a single-digit number of stallions offering high-priced seasons in the narrow apex, a moderate number of stallions composing the middle section, and over 150 in the $5,000-$10,000 range. We argue that it is logical for profit-maximizing stallion managers, most especially those in the apex of the stallion seasons triangle, to charge different prices for different groups of buyers of the same …


Essay 1: How We Feel: The Role Of Macro-Economic Sentiment In Advertising Spending-Sales Relationship; Essay 2: It Was The Best Of Times; It Was The Worst Of Times: The Effect Of Emotional Uncertainty And Arousal On Healthy Food Choices, Leila Khoshghadam Apr 2020

Essay 1: How We Feel: The Role Of Macro-Economic Sentiment In Advertising Spending-Sales Relationship; Essay 2: It Was The Best Of Times; It Was The Worst Of Times: The Effect Of Emotional Uncertainty And Arousal On Healthy Food Choices, Leila Khoshghadam

Theses and Dissertations in Business Administration

Essay 1: Controversies regarding the advertising spending-sales relationship have spawned many studies in marketing. Previous research on macroeconomic influencers of this relationship has focused mostly on objective macroeconomic indicators such as cyclical contraction and expansion. Extending these previous studies, the current research argues that sales response to advertising is also contingent upon the pervasive feelings present in the macroeconomic environment, above and beyond the influence from objective macroeconomic factors. Specifically, it argues that future outlook negativity and uncertainty in macroeconomic sentiment can affect the ad spending-sales relationship. Analyzing sales and advertising spending data for salty snacks in conjunction with macroeconomic …


Two Essays On Negotiations Between Entrepreneurs And Angel Investors, Aydin Selim Oksoy Apr 2020

Two Essays On Negotiations Between Entrepreneurs And Angel Investors, Aydin Selim Oksoy

Theses and Dissertations in Business Administration

This dissertation has two essays examining negotiations between entrepreneurs and angel investors. In Essay 1, I study the dual roles of equity from the angel investor’s perspective, where the equity position sought in an embryonic firm creates two concerns. The first concern relates to the risks involved in generating returns from the initial capital investment. The second is a governance concern due to the challenges involved in managing future interactions between the firm and its environment. Because the angel investor is beholden to the entrepreneur for the proper execution of the embryonic firm’s strategy, this governance concern involves incentivizing the …


Evaluating The Role Of Empowering Leadership And Church Health, Brent Colby Apr 2020

Evaluating The Role Of Empowering Leadership And Church Health, Brent Colby

Doctor of Education (Ed.D)

The purpose of this study was to examine the influence of empowering leadership on overall church health. This quantitative study evaluated data collected by Natural Church Development from Assemblies of God churches in the United States between 2006 and 2016. Examining results from 361 churches and 9,619 surveys, this research answered questions relating to the statistical significance of empowering leadership on overall church health, the statistical significance of empowering leadership as a predictive domain of church health, and the most statistically significant predictor of church health. The one sample t-test, binary logistic regression test statistic, and multiple linear regression test …


Analyzing Local Alcohol Vendor Inventory Management Strategy, Angelo J. Amore Apr 2020

Analyzing Local Alcohol Vendor Inventory Management Strategy, Angelo J. Amore

Senior Theses

This paper attempts to analyze how local alcohol vendors maintain their inventory throughout the year in Columbia, attempting to manage factors such as the season, sporting events, and other public gatherings and events. The research question resulted in contacting over 30 local alcohol vendors in Columbia, to ask them questions regarding their strategy in alcohol inventory management. The responses to these questions were then used to organize the vendors into groups by whether or not they utilize a reorder point to purchase/brew alcohol, or if they utilize periodic ordering. The vendors were also asked to rank the seasons from most …


The Impact Of American Economic Aid On Post-World War Ii Germany, Gabriella Barber, Emily T. Carlstrom Apr 2020

The Impact Of American Economic Aid On Post-World War Ii Germany, Gabriella Barber, Emily T. Carlstrom

Senior Theses

This paper examines the state of Germany immediately after World War II, describing how the American government intervened in West German reconstruction. It analyzes three specific German companies that overcame hardship in the 1940s and 50s and have become powerhouses today. Additionally, an overview of the current German economy shows how the country is positioned as a world leader.

Research was conducted using literary print sources, scholarly internet databases, and a formal interview with Klaus Becker, Honorary Consul to Germany. He is a German-American businessman who has held roles in several non-political associations, including President of the Charlotte World Trade …


Analyzing Small Business To Determine The Best Internal Controls To Implement Within Student Organizations In Order To Prevent Fraud, Madison J. Brinkman Apr 2020

Analyzing Small Business To Determine The Best Internal Controls To Implement Within Student Organizations In Order To Prevent Fraud, Madison J. Brinkman

Senior Theses

After serving as a treasurer for a student organization it was clear that it would not be difficult to commit fraud and the largest obstacle was likely the guilt that would be associated with being unethical. However, students frequently cheat in an academic setting which is similar to the setting which a student organization operates within, making it possible that leaders in student organizations are committing fraud. Therefore, students were surveyed about both cheating in an academic setting and personal experience with a leader in their student organization committing fraud. The survey results along research regarding past publicized cases of …


Getting A Top Management Consulting Job From Usc: The Definitive Guide, Cameron Wall Apr 2020

Getting A Top Management Consulting Job From Usc: The Definitive Guide, Cameron Wall

Senior Theses

This thesis is meant to serve as an instructional guide on landing a job at an elite management consulting firm for students of the University of South Carolina. Management consulting is an attractive career path for many reasons, but it also is intense, has long hours, and is not the right career fit for everyone. The first section of this guide seeks to introduce the field, help students understand if the career might be right for them, and outline the steps they should take to make themselves competitive when they apply. In the second section, they will find the personal …


The Impact Of Innovative Executive Servant Leadership On Organizational Citizenship, And Organizational Cynicism, Jerry L. Chi, Grace Chi, Nile M. Khanfar, Gabriel Gao, Belal A. Kaifi Apr 2020

The Impact Of Innovative Executive Servant Leadership On Organizational Citizenship, And Organizational Cynicism, Jerry L. Chi, Grace Chi, Nile M. Khanfar, Gabriel Gao, Belal A. Kaifi

Faculty Publications

Have you ever wondered how your employees complained to their friends about how things happened in your organization? The most challenging part for Servant Leadership is to reduce organizational cynicism and nurture organizational citizenship. The major research interest for this study was to discover whether the bottom-up servant leadership theory to “serve” first and “lead” second can be truly practiced by the president of a university and whether it is valid and effective in reducing employee’s organizational cynicism and enhancing employee’s organizational citizenship. The results showed that the goodness of fit (GFI) was good and sufficient and adequate. The null …


Supercavitation Capabilities On A Submarine, Adam Vu Mar 2020

Supercavitation Capabilities On A Submarine, Adam Vu

Georgia College Student Research Events

Submarines have shaped the way wars have been fought and have been influential in our understanding of fluid dynamics. In the past, supercavitation has been implemented to an idea that has been used to significantly increase the velocity of torpedoes in Chinese and Russian submarines. An example of this is the Russian VA-111 Shkval torpedo. The idea being that if your torpedo is expelling a gas out of the nose cone region, creating a boundary layer between the water and the torpedo, the torpedo will be facing much less resistance relative to when it was traveling in water alone. This …


Nebraska Monthly Economic Indicators: March 31, 2020, Eric Thompson Mar 2020

Nebraska Monthly Economic Indicators: March 31, 2020, Eric Thompson

Leading Economic Indicator Reports

The Leading Economic Indicator – Nebraska (LEI-N) 1 report for this month reflects data from February 2020, a period before the Covid-19 Pandemic began to have a very significant impact on the U.S. economy. As a result, the outlook provided by the leading indicator will not capture the decline in economic activity that occurred beginning in March 2020. Nonetheless, the LEI-N report is presented here to provide information about where the Nebraska economy was headed before the current health crisis. The LEI-N fell by 0.19% during February of 2020. The modest decrease in the LEI-N, which is designed to predict …


2020-March-31-Enjoy Retirement, University Marketing And Communication, East Tennessee State University Mar 2020

2020-March-31-Enjoy Retirement, University Marketing And Communication, East Tennessee State University

ETSU News

Congratulations to the following members of the East Tennessee State University family who retired in March.  Thank you for your service!

Bert C. Bach – Special Assistant to the President, Provost/Vice President for Academic Affairs

Lorena Alice McKinley Burton – Medical Education Coordinator, Academic and Faculty Affairs, Quillen College of Medicine

Patrick Cronin – Professor and Director of Arts Outreach, Theatre and Dance

Angela Dawn Finney – Internal Auditor, Internal Audit

Larry Thomas Gourley – Custodian, Facilities Management

Ricky Lynn Holmes* – Painter Lead Worker, Plant Maintenance and Repairs

Jerry Lee Keplinger – Coordinator, Biomedical Sciences

Stuart Leicht – Professor, …


2020-March-31-Going Places, University Marketing And Communication, East Tennessee State University Mar 2020

2020-March-31-Going Places, University Marketing And Communication, East Tennessee State University

ETSU News

ETSU welcomes the following new faculty and staff to the university family:

Makayla Barrett is a dispatcher in Public Safety. She holds a B.S. degree in psychology and criminal justice from ETSU.

Jonathan Michael Briest is a custodian with Facilities Management after serving as a temporary employee. He is a graduate of University School.

Elizabeth Graham is assistant director for Dual Enrollment Programs in the Office of Undergraduate Admissions. She holds a master’s degree in college student personnel from the University of Tennessee.

Amanda L. Hixson is an executive aide in the Multicultural Center. She was previously a compliance specialist …


2020-03-31 Message From The President, Morehead State University. Office Of The President. Mar 2020

2020-03-31 Message From The President, Morehead State University. Office Of The President.

Staff Congress Records

Message issued by the President to the faculty and staff on March 31, 2020.


Using Social Network Analysis To Understand The Perceived Role And Influence Of Foundations, Todd L. Ely, Katie Edwards, Rachel Hogg Graham, Danielle Varda Mar 2020

Using Social Network Analysis To Understand The Perceived Role And Influence Of Foundations, Todd L. Ely, Katie Edwards, Rachel Hogg Graham, Danielle Varda

The Foundation Review

Collaboration between foundations and other organizations is critical to the success of foundation-supported initiatives, but the power dynamics among foundations, grantees, and their broader communities can be challenging. Social network analysis is a tool to assess collaboration among organizations and its outcomes. A unique yet often underemphasized benefit of this method of analysis is its focus on dyadic relationships between organizations, which presents an opportunity for foundations to evaluate their role in a network and how they are perceived by the very organizations whose missions they support.

This article leverages a social network analysis of community partners focused on addressing …


Human-Centered Design And Foundation Staff: A Case Study In Engaging Grant Beneficiaries, Nicholas G. Randell, Megan Macdavey Mar 2020

Human-Centered Design And Foundation Staff: A Case Study In Engaging Grant Beneficiaries, Nicholas G. Randell, Megan Macdavey

The Foundation Review

As part of ongoing efforts to engage grant partner voices in their work with young people who have intellectual disabilities, program staff at the Peter & Elizabeth Tower Foundation have explored the notion of being physically proximate to these young people as a way to more authentically listen to them and their families — those for whose benefit the foundation’s grant dollars are ultimately intended.

The staff’s most recent engagement strategy looked at a way of solving problems and designing solutions for people that puts those people at the focal point of the process: human-centered design. For the Tower Foundation, …


Executive Summaries Mar 2020

Executive Summaries

The Foundation Review

No abstract provided.


Front Matter Mar 2020

Front Matter

The Foundation Review

No abstract provided.


Archiving Forward And Backward: Two Perspectives On Capturing The Impact Of Limited-Life Foundations, Lori Eaton, Phoebe Kowalewski Mar 2020

Archiving Forward And Backward: Two Perspectives On Capturing The Impact Of Limited-Life Foundations, Lori Eaton, Phoebe Kowalewski

The Foundation Review

Foundations that document their knowledge through an archives are creating a rich legacy of information. Archives preserve and provide access to the raw data that allow researchers to study and analyze grantmaking and its impact on people and communities.

Limited-life foundations may have an even greater incentive to capture their work in an archives: Once they close their doors, much institutional knowledge is lost. By examining two specific cases — the Ralph C. Wilson, Jr. Foundation, which began planning for its archives early it its work, and the Atlantic Philanthropies, which began the process later — this article discusses what …


Assessing Change And Deepening Impact In Early Learning Systems: The Formal-System Self-Assessment Tool, Erika Takada, Clare Nolan, Meera Mani Mar 2020

Assessing Change And Deepening Impact In Early Learning Systems: The Formal-System Self-Assessment Tool, Erika Takada, Clare Nolan, Meera Mani

The Foundation Review

The David and Lucile Packard Foundation is investing in a 10-year strategy, Starting Smart and Strong, that partners with three California communities to develop and test solutions to support parents, caregivers, and educators as they prepare children to be ready for school. Central to this strategy are community efforts to create comprehensive early learning systems that model quality teaching practices, secure and ensure adequate distribution of resources, and have capacity to improve, innovate, and scale.

One of the challenges in systems evaluation is identifying meaningful indicators of interim progress toward longer-term change. From the start, the evaluation has been learning …


Collaborating Within To Support Systems Change: The Need For — And Limits Of — Cross-Team Grantmaking, Chris M. Kabel, Anna Cruz, Annjanette Rosga, Theresa Esparrago Lieu, Natalie Blackmur Mar 2020

Collaborating Within To Support Systems Change: The Need For — And Limits Of — Cross-Team Grantmaking, Chris M. Kabel, Anna Cruz, Annjanette Rosga, Theresa Esparrago Lieu, Natalie Blackmur

The Foundation Review

To be responsive to the many facets of communities’ challenges and solutions, the Kresge Foundation works intentionally at the intersections of its seven grantmaking areas. One way it fulfills this intention is by awarding cross-team grants, which involve financial and intellectual contributions from multiple Kresge programs in order to enable cross-sector, multidisciplinary work among grantees.

As Kresge’s cross-team practice has grown and the field has increasingly expressed interest in cross-sector approaches to addressing long-standing challenges, Kresge partnered with the strategic learning firm Informing Change to explore how this approach to grantmaking and greater degree of internal collaboration is working from …


Sustainable Development Goals: Exploring A Foundation’S Contribution Through Text Analysis, Filippo Candela, Marco Demarie, Paolo Mulassano Mar 2020

Sustainable Development Goals: Exploring A Foundation’S Contribution Through Text Analysis, Filippo Candela, Marco Demarie, Paolo Mulassano

The Foundation Review

Compagnia di San Paolo, an Italian grantmaking foundation, conducted a text analysis using a set of keywords extracted from grantees’ project descriptions to measure how successfully its work aligned with the United Nations’ 17 Sustainable Development Goals, and to identify interrelationships among the goals themselves.

This article describes the foundation’s research methods and shares the results of its analysis, which found significant contributions to the goals in a number of areas funded by the Compagnia and less alignment in others. The analysis is particularly noteworthy in its identification of an unintentional pattern of convergence between the foundation’s activities and the …


Participatory Grantmaking: A Test Of Rubric Scoring Versus Popular Voting Selection In A Blinded Grantmaking Process, Oktawia Wojcik, Lesleigh Ford, Keely Hanson, Claire Boyd, Shena Ashley Mar 2020

Participatory Grantmaking: A Test Of Rubric Scoring Versus Popular Voting Selection In A Blinded Grantmaking Process, Oktawia Wojcik, Lesleigh Ford, Keely Hanson, Claire Boyd, Shena Ashley

The Foundation Review

Because small, community-based organizations play a critical role in delivering services and expressing diverse community values, it is important to find ways to minimize disparities in their access to philanthropic resources. Participatory grantmaking is widely viewed as a practice with good potential to mitigate this tendency.

This article addresses the design of this approach to grantmaking and, specifically, whether changing the decision-making process in addition to changing the decisionmakers has an effect on how grants are allocated. It examines the design of two grant review processes — one based on popular voting, the other a more traditional rubric approach — …


Full Issue Mar 2020

Full Issue

The Foundation Review

No abstract provided.