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Full-Text Articles in Business

Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana Jan 2021

Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana

Walden Dissertations and Doctoral Studies

In Kenya, over 60% of nascent entrepreneurs start businesses with minimal leadership experience, engendering founder-CEOs who cannot sustain a business beyond its formative years. The problem is the nascent entrepreneurs’ lack of understanding of effective leadership. The purpose of this qualitative, phenomenological study was to develop a more nuanced understanding of authentic leadership behavior from the perspective of nascent entrepreneurs. Authentic leadership theory and the three-factor model were used to conceptualize the study. The research question focused on nascent entrepreneurs’ lived experiences and understanding of authentic leadership. The participants in the study were entrepreneurs from the information technology industry in …

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Leadership Effectiveness, Employee Job Satisfaction, And Organizational Performance In The Healthcare Industry, Kena Bailey Taylor Jan 2021

Leadership Effectiveness, Employee Job Satisfaction, And Organizational Performance In The Healthcare Industry, Kena Bailey Taylor

Walden Dissertations and Doctoral Studies

Eight percent of hospitals, whether rural or urban, are projected to close, resulting from contributing factors of poor organizational performance. Understanding the contributing factors of poor organizational performance is critical for healthcare leaders to improve operational outcomes to improve organizational performance. Grounded in the path-goal leadership theory and Herzberg’s motivation-hygiene theory, the purpose of this quantitative ex post facto research study was to examine the relationship between leadership effectiveness, employee job satisfaction, and organizational performance. Archival data were analyzed for 86 individuals who completed the 2020 Employee Retention Satisfaction Survey. The multiple regression results indicated the full model, containing the …

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Manufacturing Business Leaders’ Strategies For Achieving Diversification And Sustainability, Tracye Weeks Jan 2021

Manufacturing Business Leaders’ Strategies For Achieving Diversification And Sustainability, Tracye Weeks

Walden Dissertations and Doctoral Studies

Manufacturing businesses can fail due to not implementing diversified business strategies. Some manufacturing business leaders lack strategies to diversify lines of business for achieving business sustainability. Grounded in the resource-based view theory, the purpose of this qualitative single case study was to explore strategies three manufacturing business leaders in the northeastern region of the United States used to diversify lines of business to achieve sustainability. Data were collected via semistructured interview recordings, company documents, and internal archived documents, as well as public documents found on the internet. Thematic analysis of the data revealed the importance of implementing (a) servitization strategies …

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Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder Jan 2021

Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder

Walden Dissertations and Doctoral Studies

Only 65% of new restaurants remain in business after the first three years of operations. Leaders of small restaurants who lack strategies to ensure sustainability witness significant financial losses in their organizations. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore the strategies small restaurant owners use to sustain their business beyond three years. A purposeful sampling of three small restaurant owners in Washington County, TN, who successfully used strategies to ensure sustainability beyond three years participated in this study. Data were collected from semistructured interviews, financial documents, and public websites and …

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Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes Jan 2021

Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes

Walden Dissertations and Doctoral Studies

In recent academic research, the process of financial innovation has been explored with a focus on customer adoption, the process of implementing change, and performance. An underresearched topic within existing financial innovation research is how individuals experience the process of innovation. The research question guiding this study was to explore the lived experiences of bank employees regarding the implementation of innovative financial technology solutions in a highly regulated environment. An interpretive phenomenological approach was utilized within this study to explore the experiences of 18 individuals who participated in the implementation of innovative financial technology solutions while employed at a bank. …

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The Relationship Between Human Capital, Productivity, And Profitability, Neema Carolina Eleyae Jan 2021

The Relationship Between Human Capital, Productivity, And Profitability, Neema Carolina Eleyae

Walden Dissertations and Doctoral Studies

In the industrial structure of Nigeria, lack of profitability, scarcity of human capital, and low productivity have resulted in the failure of many business organizations. Business leaders must maintain profitability to continue funding their business organizations in the future. Grounded in human capital theory, the purpose of this quantitative correlational study was to examine the relationship between human capital, productivity, and profitability among organizations listed on the Nigerian Stock Exchange. Archival data records (N = 836) between 2005 and 2019 were examined. The overall multiple linear regression model was able to significantly predict profitability: F (2, 833) = 79.35, p < .01, R2 = .158. Human capital was statistically significant (t = 12.548, p < .01, β = .400); productivity was not significant. A key recommendation for organizational leaders and policymakers in Nigeria is to increase higher education and general knowledge investments to improve the quality of human capital in the country, particularly in the services, construction, and information technology industries. Implications for positive social change include the potential for increased profitability and sustainability of organizations listed on the Nigerian Stock Exchange, which will be better equipped to compete globally through a skilled, well-educated workforce.

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Insider Ownership And The Performance Effects Of Firm Diversification In Nigeria, Ibeawuchi Ibekwe Jan 2021

Insider Ownership And The Performance Effects Of Firm Diversification In Nigeria, Ibeawuchi Ibekwe

Walden Dissertations and Doctoral Studies

Despite the preponderance of diversified firms, the diversification–performance (D–P) relationship and how insider ownership moderates it in Nigeria remains unclear and a concern for decision makers interested in the survival of firms and their contributions to society. This quantitative study was conducted to examine the D–P relationship and how it is associated with insider ownership in Nigeria. Agency theory and institution-based theory formed the theoretical foundation of this study. Four research questions that focused on how diversification is related to firm performance and how insider ownership moderates this relationship were answered using the panel design variant of correlational research. Data …

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Public Investment, Foreign Direct Investment, And Budget Deficit, Komi Koutche Jan 2021

Public Investment, Foreign Direct Investment, And Budget Deficit, Komi Koutche

Walden Dissertations and Doctoral Studies

AbstractThe budget deficit is a worldwide economic problem that reduces the effectiveness of public policies in public finance. Public business leaders and theorists struggle to find appropriate solutions to address the budget deficit. However, in most countries, the budget deficit is still one of the most critical challenges. Grounded in Keynes’s general theory, the purpose of this quantitative correlational study was to examine the relationship between public investment, foreign direct investment, and budget deficit. Secondary data collected from the World Bank website representing the 76 low-income and low-middle-income countries were analyzed using multiple regression. The multiple linear regression results indicated …

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Succession Planning Strategies Within Family Firms, Brent Alan Muckridge Jan 2021

Succession Planning Strategies Within Family Firms, Brent Alan Muckridge

Walden Dissertations and Doctoral Studies

Approximately 70% of second-generation family firm successors are likely to close the family firm post succession due to succession process-related issues. Predecessors and family business owners need to understand the impact the succession process has on the family firm’s socioemotional wealth, family legacy, and longevity. Grounded in the social exchange theory, the purpose of this qualitative multiple case study was to explore succession strategies predecessors in family firms employ for the succession planning process. The participants were six family members from three family firms, including the successor for each family firm, who used succession planning strategies. Data were collected from …

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Strategies For Reducing Conflicting Organizational Issues Of Cross-Border Mergers And Acquisitions In West Africa, Ernest Mfobujong Ngwa Jan 2021

Strategies For Reducing Conflicting Organizational Issues Of Cross-Border Mergers And Acquisitions In West Africa, Ernest Mfobujong Ngwa

Walden Dissertations and Doctoral Studies

West African companies witnessed a reduction in cross-border merger and acquisition (CBMA) activities in 2017 resulting in an $11 billion decrease in foreign direct investment. In addition, West African CBMA executives who do not reduce postmerger organizational issues are less likely to attract foreign direct investment, resulting in lower economic productivity. Grounded in Tannenbaum and Schmidt’s situational leadership theory, the purpose of this qualitative multiple case study was to explore strategies some CBMA executives use to reduce conflicting organizational issues in CBMAs to increase economic productivity. The participants comprised five CBMA executives of organizations active in CBMA in West Africa …

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The Relationship Between Organizational Culture And Hospital Performance In The Veterans Health Administration, Darline Jasmin Nabbie Jan 2021

The Relationship Between Organizational Culture And Hospital Performance In The Veterans Health Administration, Darline Jasmin Nabbie

Walden Dissertations and Doctoral Studies

High quality care consists of a culture that involves staff who are engaged and keepthemselves accountable when providing care. In 2014, employees described their organizational culture at the Veteran Affairs (VA) as entrenched and intimidating. An audit also revealed that in 2014, patients were receiving substandard care. The present study was an analysis of the relationship between organizational culture and hospital performance in the Veterans Health Administration (VHA). This study provided key stakeholders such as the VA administration an understanding of work climate as an indicator of organizational culture and how it affected hospital performance with the VHA. The VHA …

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Social Media Marketing Strategies For Increasing Small Businesses’ Revenues, Damaris Ramos Jan 2021

Social Media Marketing Strategies For Increasing Small Businesses’ Revenues, Damaris Ramos

Walden Dissertations and Doctoral Studies

Many small business leaders lack social media marketing strategies, which can negatively affect sales revenue. Small business leaders who fail to increase revenues are at a higher risk of failure. Grounded in the resource-based view, the purpose of this qualitative multiple case study was to explore social media marketing strategies small business leaders use to increase revenue. The participants were 13 small business leaders in central Florida who successfully managed social media marketing strategies to increase revenues. Data were collected from semistructured interviews, reviewing businesses’ social media, financial reports, and interview notes. Thematic analysis was used to analyze the data. …

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Perceptions Of Nurse's Personal Smartphone Use At Work, Esperanza Criscuolo Jan 2021

Perceptions Of Nurse's Personal Smartphone Use At Work, Esperanza Criscuolo

Walden Dissertations and Doctoral Studies

Distracted nurses who use their personal smartphone at work has resulted in the diversion of attention from patient care. The specific problem is the personal smartphone use by nurses in the hospital settings has resulted in distracted patient care, leading to wrongful release of patient’s information, medical errors, injury or preventable patient death. The purpose of this qualitative study was to describe the perceptions of nurses regarding distracted patient care in their clinical workplace due to personal smartphone use by nurses. The study was grounded in the distraction-conflict theory conceptual framework. The key research question examined the perceptions of nurses …

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Financing Strategies For Small And Medium Enterprises In Mexico, Mónica Nuñez Huerta Jan 2021

Financing Strategies For Small And Medium Enterprises In Mexico, Mónica Nuñez Huerta

Walden Dissertations and Doctoral Studies

At least 33% of small and medium enterprises (SMEs) in Mexico do not survive the first year and 65% close during the first 5 years of operations. SME survival is essential for a globally competitive market and professional development opportunities for SME employees. Grounded in the pecking order theory, the purpose of this qualitative multiple case study was to explore strategies four Mexican SME leaders used to obtain appropriate financing for their sustainability and growth during and beyond 5 years of beginning operations. Data were collected from semistructured interviews, organizational documents, and social media platforms. Data were analyzed using thematic …

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Leaders’ Strategies For Reducing Unethical Behavior In Organizations, Miranda Evelyn Sawyer Jan 2021

Leaders’ Strategies For Reducing Unethical Behavior In Organizations, Miranda Evelyn Sawyer

Walden Dissertations and Doctoral Studies

Unethical conduct among business leaders and managers results in employee turnover. Senior business leaders who cannot mitigate unethical behavior risk increased hiring and training costs, decreased productivity, and reduce employee performance. Grounded in the ethical leadership construct and a composite of the social learning theory and the social exchange theory, the purpose of this qualitative single case study was to explore strategies senior leaders use to mitigate managers’ unethical conduct in their organizations. The participants comprised five senior leaders of a United Kingdom-based company in the northeast region of the United States who successfully implemented strategies to mitigate unethical conduct. …

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Strategies For Increasing Information Technology Employee Work-Life Balance, Kimberly D. Seymour Jan 2021

Strategies For Increasing Information Technology Employee Work-Life Balance, Kimberly D. Seymour

Walden Dissertations and Doctoral Studies

Small to medium enterprise (SME) information technology (IT) managers’ lack of strategic planning initiatives in creating a work life balance environment has created personal and financial concerns for some employees in the United States. Managers must develop and implement strategies that increase profits and productivity as well as create work life balance. Grounded in Herzberg’s motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore strategies SME IT business managers used to develop and implement an employee work-life balance environment. The participants were three IT managers and two human resources business managers. Data were collected from semistructured …

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Relationships Between Cost Estimates, Scheduling And Project Success In The Construction Sector, Teakon J. Williams Jan 2021

Relationships Between Cost Estimates, Scheduling And Project Success In The Construction Sector, Teakon J. Williams

Walden Dissertations and Doctoral Studies

Project failure results in adverse productivity and viability of construction organizations. Construction leaders are concerned with project failure because it disrupts construction organizations' ability to be more profitable and sustainable. Grounded in the theory of constraints, the purpose of this quantitative correlational study was to examine the relationship between project cost estimates, project scheduling, and project success. Archival data were collected from 110 construction companies in Liberia. The results of the standard multiple linear regression analysis indicated the full model was statistically significant, F(2,110) = 40.85, p < .001, R2 = .433. The project cost was statistically significant, p <.001; project scheduling was not significant, p = .286. A key recommendation is for project managers to exploit relevant project management training and other capacity development efforts to effectively manage project costs and schedules for success. The implication for positive social change includes the potential to utilize saving from cost and schedule overruns for meaningful programs that will lift the poor and vulnerable by restoring their dignity and enhance their standard of living.

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The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji Jan 2021

The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji

Walden Dissertations and Doctoral Studies

AbstractScholars have studied dissent in general, but few have focused on the impact of cultural contexts and characteristics on dissent. Literature on the influence of cultural factors on expression of disagreement in organizations, by immigrant Nigerian workers in the US has not received adequate attention. There is therefore a compelling need to bridge this gap. This quantitative nonexperimental correlation study examined the impact of assertiveness and religiosity (variables that may be influenced by culture), on expression of minority dissent among Nigerian immigrant workers in the United States. The inquiry was based on two theoretical models: Bourhis et al.’s interactive acculturation …

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Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow Jan 2021

Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow

Walden Dissertations and Doctoral Studies

The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …

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Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day Jan 2021

Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day

Walden Dissertations and Doctoral Studies

AbstractIn the post-2008 Great Recession era of a highly volatile global business environment of increased competitiveness, diminishing predictable revenues, and depleting philanthropy, many nonprofit leaders struggle to sustain their organizations. Volatility is important to nonprofit leaders because such fluctuations create unpredictability, which threatens their organizations' financial stability for short-term survivability and long-term sustainability. Grounded in Elkington's triple bottom line conceptual framework, the purpose of this qualitative single case study was to explore nonprofit leaders' strategies for short-term survivability and long-term sustainability. The participants comprised 3 senior leaders in a nonprofit located in the mid-Atlantic region of the United States who …

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Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob Jan 2021

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …

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Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen Jan 2021

Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen

Walden Dissertations and Doctoral Studies

Employee turnover can cost business owners up to 200% of an employee’s annual salary to recruit, hire, and train a replacement in the insurance industry. Understanding employee intent to leave is vital for insurance leaders to help reduce turnover. The purpose of this quantitative correlational study was to examine the relationship between intrinsic job satisfaction, extrinsic job satisfaction, and employee turnover intentions of casualty insurance professionals in the southeast region of the United States. The study was grounded in Herzberg’s 2-factor theory. Data were collected from 83 participants using an online survey with questions from the Minnesota Satisfaction Questionnaire and …

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Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris Jan 2021

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …

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Strategies To Sustain Business Operations During Continuous Environmental Change, Alfred Tembo Jan 2021

Strategies To Sustain Business Operations During Continuous Environmental Change, Alfred Tembo

Walden Dissertations and Doctoral Studies

Failure to change and adapt to changing conditions can result in organizational stagnation, leading to imminent business extinction. Business leaders in parastatal companies who fail to adapt to changing conditions may be unable to sustain business operations resulting in business failure. Grounded in McKinsey’s 7S framework, the purpose of this qualitative multiple case study was to explore strategies business leaders in parastatal companies use to adapt to continuous environmental change to sustain their business operations. Participants were 4 Zambian business leaders who successfully implemented strategies to adapt to continuous environmental change and had evidence of sustainable business operations through their …

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Financial Impact Of Social Responsibility On Publicly Traded Insurers, Alaina Josette Winman Jan 2021

Financial Impact Of Social Responsibility On Publicly Traded Insurers, Alaina Josette Winman

Walden Dissertations and Doctoral Studies

Despite significant annual spending on corporate social responsibility (CSR) initiatives, automobile insurance company stakeholders are not aware if there is a relationship between CSR spending and earnings per share (EPS). Leaders of publicly traded automobile insurance companies will benefit from understanding if CSR affects EPS and value creation so they can plan CSR spending and stakeholder management strategies. Grounded in the theoretical framework of stakeholder management theory and signaling theory, the purpose of this quantitative ex-post facto study was to determine if there was a relationship between charitable donations, community development spending, environmental spending, and EPS. Data were collected from …

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Family-Owned Restaurant Owners' Strategies For Business Sustainability, Vickie Eileen Matson Jan 2021

Family-Owned Restaurant Owners' Strategies For Business Sustainability, Vickie Eileen Matson

Walden Dissertations and Doctoral Studies

AbstractRestaurants are competitive, high-risk enterprises and have high failure rates. In this environment, family-owned restaurant business owners need operational strategies to sustain their businesses. Grounded in the balanced scorecard theory, the purpose of this qualitative multiple case study was to explore the operational strategies used by family-owned restaurant owners to sustain their businesses beyond five years. Five family-owned restaurant business owners from South Texas who successfully implemented sound operational strategies participated in the study. Data were collected from semistructured interviews and company documents, including training manuals, financial reports, business licenses, permits, press releases, and fictitious business name statements. Thematic analysis …

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The Relationship Between Capital Structure Practices And Financial Distress In West Africa, Kofi Opoku-Asante Jan 2021

The Relationship Between Capital Structure Practices And Financial Distress In West Africa, Kofi Opoku-Asante

Walden Dissertations and Doctoral Studies

Many scholars have concluded that the relationship between capital structure in a business and its financial health is not clearly defined. When making decisions, managers may lack understanding of the relationship between the capital structure practice and financial distress. The purpose of this study was to test the relationship between capital structure practice and financial distress in West African companies. The capital irrelevance theory, pecking order theory, and the trade-off theory guided the research question to ascertain the relationship between capital structure practice and financial distress. The study design was a quantitative correlational design. The population was all public nonfinancial …

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How Saudi Small Business Managers Increase Retail Electronic Commerce Sales, Ghasan Abdulaziz Almoamen Jan 2021

How Saudi Small Business Managers Increase Retail Electronic Commerce Sales, Ghasan Abdulaziz Almoamen

Walden Dissertations and Doctoral Studies

AbstractSaudi policymakers developed short-and long-term plans supporting the electronic commerce of small and medium-sized enterprises (SME) to increase sales. Saudi SME managers who do not take advantage of these plans to increase sales may lose profits. Grounded in Rogers’s diffusion of innovations theory, the purpose of this qualitative multiple case study was to explore strategies SME business managers use to increase retail electronic commerce sales. The participants comprised 5 Saudi SME managers from 5 different local retail companies who effectively used strategies to increase retail electronic commerce sales. Data were collected through semistructured audio-visual interviews, company websites, and financial documents. …

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Strategies Used To Transition From Manual To Computerized Accounting In Small Businesses, Yonwanda Bullock Jan 2021

Strategies Used To Transition From Manual To Computerized Accounting In Small Businesses, Yonwanda Bullock

Walden Dissertations and Doctoral Studies

Small business owners with unsuccessful strategies of implementing computerized accounting systems may face a negative impact with their business sustainability and their business financial performance. Small businesses support the majority of the workforce in the United States, but 50% of small businesses fail within five years, and only 30% may survive long term. The beauty salon owners selected, successfully implemented a computerized accounting system to overcome the challenges of financial loss. Grounded in Davis’s technology acceptance theory, the purpose of this qualitative multiple case study was to investigate strategies small business beauty salon owners in Baltimore used to adopt computerized …

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Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark Jan 2021

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …

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