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Full-Text Articles in Business

Technology Innovation Strategies Supply Chain Managers Adopt To Improve Product Marketing And Profitability, George Richard Rapciewicz Jr. Jan 2022

Technology Innovation Strategies Supply Chain Managers Adopt To Improve Product Marketing And Profitability, George Richard Rapciewicz Jr.

Walden Dissertations and Doctoral Studies

Improperly planned capital investments in new technologies could result in lost productivity for e-procurement and supply chain managers in the e-commerce industries. Grounded in the technology acceptance model, the qualitative multiple case study design was used to explore strategies business managers use to adopt technology innovations to improve product marketing and profitability. Participants were five supply chain business managers and owners from five separate organizations in the southwestern region of the United States. Data were collected via responses submitted through Google Forms and emails, written logs, telephone calls, and recorded audio. Thematic analysis resulted in two key themes: perceived ease …

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Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez Jan 2022

Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez

Walden Dissertations and Doctoral Studies

Online credit card fraud targeting banks, customers, and businesses costs millions of U.S. dollars annually. Online business leaders face challenges securing and regulating the online payment processing environment. Grounded in the situational crime prevention theory, the purpose of this qualitative multiple case study was to explore strategies online business leaders use to mitigate the loss of revenue caused by online credit card fraud. The participants comprised five online business leaders of an organization in the Southwest of the United States, who implemented strategies that successfully mitigated revenue losses due to online credit card fraud. The data were collected from semistructured …

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Preventing Volunteers From Leaving Nonprofit Organizations, Maurice Arthur Thorpe Jan 2022

Preventing Volunteers From Leaving Nonprofit Organizations, Maurice Arthur Thorpe

Walden Dissertations and Doctoral Studies

Increasing volunteer turnover hinders nonprofit organizational leaders’ ability to promote transformative changes within local communities. Grounded in the Herzberg two-factor theory, the purpose of this qualitative multiple case study was to explore strategies leaders in African American-centric nonprofit organizations employ to volunteer turnover. The participants comprised five leaders from African American-centric nonprofit organizations throughout Washington, DC, District of Columbia, Maryland, and Virginia, successfully reducing volunteer turnover. Data were collected through semistructured interviews and organizational documents. Yin’s five-step process was used to analyze data. Three themes emerged: open line of communication with the leadership, establishing and meeting expectations of volunteers, and …

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Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao Jan 2022

Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao

Walden Dissertations and Doctoral Studies

User Experience (UX) design improvement can alter business results. Information technology (IT) company leaders are concerned with UX design improvement, as it is the number one indication of product innovation success and user satisfaction. Grounded in Christensen’s disruptive innovation theory, the purpose of the qualitative single case study was to explore strategies IT company leaders and UX designers used to identify critical UX design elements that lead to improved product innovations. The participants were five IT company leaders and a focus group of four UX designers employed by a sizeable telecom organization in Beijing, China. The data were collected from …

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Millennial Leadership In The Retail Industry, Phyllis Atwood Jan 2022

Millennial Leadership In The Retail Industry, Phyllis Atwood

Walden Dissertations and Doctoral Studies

The retail industry contributes to the United States economy, and high turnover rates reduce the profitability of businesses, which affects their sustainability. The general problem is millennials employed in retail are not finding adequate leadership support and alignment with their career expectations or social beliefs. This qualitative single case study involved an embedded group of millennials employed as retail managers with at least three years of supervisory experience. The purpose of this study was to explore experiences and expectations involving effective leadership. The study involved using the generational theory, cognitive model of behavior, and servant leadership theory to address how …

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Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown Jan 2022

Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown

Walden Dissertations and Doctoral Studies

Workplace bullying is a growing problem that costs companies billions of dollars each year. Human resource leaders who do not employ strategies to reduce workplace bullying may experience poor organizational performance and high turnover rates. Grounded in the organizational culture workplace bullying model, the purpose of this multiple case study was to explore strategies human resource and line managers (HRLM) use to reduce workplace bullying. Participants were five HRLM who managed programs that successfully reduced workplace bullying in Michigan. Data were collected from semistructured interviews and a review of archival documents. Yin’s five-phase analytic cycle was used to guide the …

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Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard Jan 2022

Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard

Walden Dissertations and Doctoral Studies

Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …

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Social Media Marketing Strategies For Improving Customer Relationships, Candel Cuffie Jan 2022

Social Media Marketing Strategies For Improving Customer Relationships, Candel Cuffie

Walden Dissertations and Doctoral Studies

Despite the potential benefits of social media marketing (SMM) to improve customer relationships, some small business leaders lack SMM strategies to improve customer relationships. Small business leaders who fail to improve customer relationships may observe a decline in their customer base, leading to decreased profitability. Grounded in Berry’s relationship marketing theory, the purpose of this qualitative multiple case study was to explore SMM strategies small business leaders used to improve customer relationships. Data were collected via reviews of company documentation, participants’ social media pages, and online semistructured interviews with five small retail business leaders who used SMM strategies to improve …

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Organizational Strategies To Reduce Workplace Stress In Oil And Gas Companies In Nigeria, Tobore John Gbemre Jan 2022

Organizational Strategies To Reduce Workplace Stress In Oil And Gas Companies In Nigeria, Tobore John Gbemre

Walden Dissertations and Doctoral Studies

Successful strategies are critical for managers in the oil and gas industry to reduce workplace stress while improving employee performance and organizational profitability. Failure of organizations to manage employee occupational stress may lead to employee dissatisfaction, poor morale, diminished performance, reduced productivity, and damaged organization image. Grounded in the stress management intervention framework, the purpose of this qualitative multiple case study was to explore strategies managers of oil and gas companies use to reduce employee occupational stress and improve employee performance. Semistructured interviews were conducted with three managers in the oil and gas industry who developed strategies to reduce employee …

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Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr Jan 2022

Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr

Walden Dissertations and Doctoral Studies

The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …

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Predictors Of Medication Alternative Cost-Saving Strategies Among Adults With Type 2-Diabetes, Olaseni Solomon Oduwaye Jan 2022

Predictors Of Medication Alternative Cost-Saving Strategies Among Adults With Type 2-Diabetes, Olaseni Solomon Oduwaye

Walden Dissertations and Doctoral Studies

Adults with type 2 diabetes (T2D) in the United States experience a significant financial burden in managing their condition due to prescription medication, higher out-of-pocket (OOP) costs, number of prescribed medications, and health insurance status to stay compliant with their medications. This study examined the association between the alternative medication cost-saving strategies, including obtaining free samples from doctors or patient assistance programs, splitting pills or changing dosage frequency, purchasing from other countries, purchasing over the internet, and the three independent variables among adults diagnosed with T2D. Reasoned action approach theory helped guide how external factors may influence an alternative medication …

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Hospital Leaders’ Strategies For Reducing Expenditures Of A Hospital Supply Chain, Anusorn Schneckenaichner Jan 2022

Hospital Leaders’ Strategies For Reducing Expenditures Of A Hospital Supply Chain, Anusorn Schneckenaichner

Walden Dissertations and Doctoral Studies

Hospital leaders are challenged to reduce expenditures that contribute to the overall care for patients. Ineffective strategies to manage medical supply expenditures can increase costs for patient care. Guided by social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies hospital leaders used to reduce medical supply expenditures to sustain the rising costs of overall healthcare in the United States. The participants comprised six hospital leaders in the United States who implemented successful strategies to reduce expenditures on medical supplies. Data were collected from documents and through semistructured interviews. Three themes emerged from a five-step …

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Organizational Commitment As A Mediator Between Organizational Climate And Employee Silence, Jennifer Sherer Jan 2022

Organizational Commitment As A Mediator Between Organizational Climate And Employee Silence, Jennifer Sherer

Walden Dissertations and Doctoral Studies

Unethical organizational behavior negatively impacts organizations, and despite the benefits of whistleblowing, some employees are hesitant to report employee misconduct. The specific research problem examined factors that influence employee silence when confronted with employee misconduct. Prior researchers have explored how organizational climate and organizational commitment can contribute to or inhibit the decision to report misconduct. What remained unclear is how these factors may interact on their influence on employee silence. The purpose of this study was to examine whether organizational commitment mediated the relationship between organizational climate and employee silence. The theoretical foundations for this study were the social information …

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Strategies To Recruit Underrepresented Groups' To Middle And Senior Management Positions In Financial Services, Natalie Tavale Jan 2022

Strategies To Recruit Underrepresented Groups' To Middle And Senior Management Positions In Financial Services, Natalie Tavale

Walden Dissertations and Doctoral Studies

Consumers may avoid financial institutions that lack representation of underrepresented groups, severely impacting profitability. Grounded in the human motivation theory, the purpose of this qualitative descriptive study was to explore strategies to recruit underrepresented groups to middle and senior-level positions in the financial industry. The participants included six senior executives from the Eastern U.S. region financial institutions who implemented successful recruiting strategies for underrepresented groups to middle and senior-level positions. The data sources were semistructured interviews and a review of public organization documents. The three emerging themes from the thematic analysis were: mentoring programs, recruiting firms, and diversifying the pipeline. …

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Millennial Motivation For Nonprofit Arts And Culture Organizations, Rebekah Wagenbach Jan 2022

Millennial Motivation For Nonprofit Arts And Culture Organizations, Rebekah Wagenbach

Walden Dissertations and Doctoral Studies

Many arts-related nonprofit organizations rely on a volunteer labor force and often face difficulties fulfilling their missions without successful recruitment and retention efforts. Millennials make up almost a third of the volunteer force. This research focused specifically on members of the Millennial generation and their relationship with arts and culture-related nonprofit organizations in their communities for the purpose of helping these types of organizations recruit, retain, and manage volunteers from this age group. The theoretical foundation for this research consisted of public service motivation theory and generational cohort theory. The research question examined the primary motivations for Millennial adults born …

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Leadership Strategies To Improve Faculty Engagement And Performance In Higher Education, Lasasha Adams Jan 2022

Leadership Strategies To Improve Faculty Engagement And Performance In Higher Education, Lasasha Adams

Walden Dissertations and Doctoral Studies

The lack of faculty engagement in higher education institutions could result in adverse outcomes. Higher education leaders are concerned with the lack of faculty engagement as it correlates to decreased productivity, commitment, and low employee job satisfaction. Grounded in the employee engagement theory, the purpose of this qualitative multiple case study was to explore leadership strategies some higher education leaders use to improve faculty engagement and performance. The participants included 13 higher education leaders of public universities in Kentucky, USA, who used effective leadership strategies to improve faculty engagement and performance. Data were collected using semistructured interviews, one focus group, …

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E-Commerce Adoption Strategies For Small Retail Businesses, Kellee Adams Jan 2022

E-Commerce Adoption Strategies For Small Retail Businesses, Kellee Adams

Walden Dissertations and Doctoral Studies

AbstractA lack of e-commerce adoption strategies can negatively affect the sustainability of traditional small retail businesses. Business leaders of traditional small retail businesses who fail to implement e-commerce strategies can experience a loss of market share to e-commerce small retail companies. Grounded in the technology-organization-environment framework, the purpose of this qualitative multiple case study was to explore strategies traditional small retail business leaders use to adopt e-commerce to foster the sustainability of their business successfully. Participants were five business leaders from small and medium enterprises in Atlanta, Georgia, in the United States, who successfully adopted e-commerce strategies into their traditional …

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Strategies That Retail Business Owners Use To Prevent And Reduce Employee Theft, Mohammed Alcobary Jan 2022

Strategies That Retail Business Owners Use To Prevent And Reduce Employee Theft, Mohammed Alcobary

Walden Dissertations and Doctoral Studies

Retail business owners suffer billions of dollars in financial loss from employee theft and fraud activities, which impacts a retail business owner’s ability to remain financially stable and profitable. Retail business leaders are accountable for employee theft because employee theft goes beyond the financial loss to impact business failure and the organization’s loss of reputation. Grounded in Cressey’s fraud triangle theory, the purpose of this qualitative multiple case study was to explore strategies retail business leaders use to prevent and mitigate employee theft. Participants included six retail business leaders in Nigeria who had successfully used strategies to prevent and reduce …

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Strategies Small Business Owners Use To Improve Profitability In The Plastic Recycling, Chukwudi Alexander Amene Jan 2022

Strategies Small Business Owners Use To Improve Profitability In The Plastic Recycling, Chukwudi Alexander Amene

Walden Dissertations and Doctoral Studies

Low plastic recycling levels impact the profitability of plastic recycling businesses. Business owners of small plastic recycling businesses have limited resources, and the plastic recycling industry is still in its developmental stages. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies used by owners of small plastic recycling businesses to improve their profitability. The participants were nine small business owners of the plastic recycling sector of southwest Nigeria who successfully improved their business profitability. Data were collected using semistructured interviews. Through thematic analysis, three themes were identified: (a) develop strategies for sourcing …

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Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram Jan 2022

Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram

Walden Dissertations and Doctoral Studies

Employee turnover results in adverse business outcomes. Hospitality industry leaders who do not encourage an organizational culture supportive of work-life balance risk reduced profitability resulting from employee turnover. Grounded in path-goal theory, the purpose of this qualitative single case study was to explore strategies hospitality industry leaders use to create and sustain organizational cultures supportive of employee work-life balance. The participants were eight upper-level leaders of one lodging chain in Orlando, Florida, who successfully implemented strategies to create and sustain work-life balance for their employees. Data were collected from semistructured interviews and a review of organization personnel handbooks and training …

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Strategies For Succession Planning And Sustained Business Profitability For Small Business, Icy Mae Barton Jan 2022

Strategies For Succession Planning And Sustained Business Profitability For Small Business, Icy Mae Barton

Walden Dissertations and Doctoral Studies

Baby boomers are retiring rapidly and vacating prominent small business positions, leaving no one to replace them, which may result in business failure. When a small business fails, all stakeholders, including small business owners (SBOs), investors, employees, customers, and the community, suffer emotional and financial distress. Grounded in Argyris and Schön's organizational learning theory and Burns's transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies SBOs use to develop an effective succession plan. The participants were seven SBOs in the Washington, DC/Baltimore, MD metropolitan area who had been in business for more than 5 …

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Credit Abuse, Interest Rates, And Loan Performance Of Ten Nigerian Banks, Diala Ugwumba Jan 2022

Credit Abuse, Interest Rates, And Loan Performance Of Ten Nigerian Banks, Diala Ugwumba

Walden Dissertations and Doctoral Studies

AbstractThe ongoing failure in the Nigerian financial system has been a source of concern to the regulatory authorities, stakeholders, depositors, and the banking public because of the role these financial institutions played in the Nigerian economy in the last decade. The root of the problem was credit abuse performed by the bank’s credit officers and executive directors which made it challenging for financial institutions to recover the loans granted by the banks. The issue made investors lose their investments and bankers lose their jobs. The crisis resulted in poor asset quality that eventually eroded the Nigerian financial institution’s capital. Using …

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Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells Jan 2022

Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells

Walden Dissertations and Doctoral Studies

Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …

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Credit Abuse, Interest Rates, And Loan Performance Of Ten Nigerian Banks, Diala Ugwumba Jan 2022

Credit Abuse, Interest Rates, And Loan Performance Of Ten Nigerian Banks, Diala Ugwumba

Walden Dissertations and Doctoral Studies

AbstractThe ongoing failure in the Nigerian financial system has been a source of concern to the regulatory authorities, stakeholders, depositors, and the banking public because of the role these financial institutions played in the Nigerian economy in the last decade. The root of the problem was credit abuse performed by the bank’s credit officers and executive directors which made it challenging for financial institutions to recover the loans granted by the banks. The issue made investors lose their investments and bankers lose their jobs. The crisis resulted in poor asset quality that eventually eroded the Nigerian financial institution’s capital. Using …

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Strategies For Reducing Voluntary Employee Turnover In Small Business, Sherale Bell Jan 2022

Strategies For Reducing Voluntary Employee Turnover In Small Business, Sherale Bell

Walden Dissertations and Doctoral Studies

Small business owners who lack strategies to reduce high rates of voluntary employee turnover experience decreased organizational performance. Grounded in the two-factor theory, the purpose of this qualitative multiple case study was to explore strategies that small business owners use to reduce high voluntary employee turnover to increase organizational performance. Participants were four small business owners from Midwestern Illinois who successfully used strategies to reduce high voluntary employee turnover. Data were collected from semistructured interviews and internal documents and analyzed using thematic analysis. Four themes emerged: (a) employee turnover, (b) job satisfaction, (c) employee engagement, and (d) monetary incentives. A …

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Processes And Skills Manufacturing Organizational Leaders Use To Implement Corporate Restructuring, Eric Darko Jan 2022

Processes And Skills Manufacturing Organizational Leaders Use To Implement Corporate Restructuring, Eric Darko

Walden Dissertations and Doctoral Studies

Corporate restructuring implementation failure has the potential for adverse business outcomes. Business owners are concerned with corporate restructuring implementation failure, as it is the number one predictor of the collapse of businesses. Grounded in transformational leadership theory and business process reengineering model, the purpose of this qualitative multiple case study was to explore the processes and skills business owners use to minimize corporate restructuring implementation failure. The participants comprised 10 business owners of the manufacturing sector who minimized corporate restructuring implementation failure. Data were collected using semistructured interviews and a review of the organization’s corporate restructuring information on social media …

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Perspectives On Gender Stereotypes And Glass Ceiling Beliefs Of Male And Female Corporate Professionals, Shellie Cecelia Jones Jan 2022

Perspectives On Gender Stereotypes And Glass Ceiling Beliefs Of Male And Female Corporate Professionals, Shellie Cecelia Jones

Walden Dissertations and Doctoral Studies

In the United States, as of 2021, women comprise almost half of the entire workforce (46.8%), yet only represent 24% of top earning officers and 6% of CEO positions. A phenomenon known as the glass ceiling is recognized as an unofficial barrier to advancement within a profession or a company that specifically affects minority populations, including women in business. The purpose of this study is to examine the relationship between the glass ceiling barriers to career advancement for professional women and gender stereotypes. The framework used for this study was based on the role congruity theory that proposes prejudice towards …

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Jitim Front Cover Vol 31 1 2022 Jan 2022

Jitim Front Cover Vol 31 1 2022

Journal of International Technology and Information Management

Table of Content JITIM Vol 31. issue 1, 2022

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Social Movement Splintering: An Examination Of Stockton Stands With Minneapolis And News Media Representation, Kevin Ozomaro Jan 2022

Social Movement Splintering: An Examination Of Stockton Stands With Minneapolis And News Media Representation, Kevin Ozomaro

University of the Pacific Theses and Dissertations

The phenomenon surrounding news media’s power to alter group identity and group cohesion is something that rarely a point of focus in communication studies. In this study I worked with a local social movement group called Stockton Stands with Minneapolis. This group illustrated the importance of maintaining shared values. Utilizing relational Interviewing, SSWM members provided evidence showing the connection between news media and group success. News media has had a role in shaping group members’ understanding of SSWM and activism. SSWM has faced internal conflict as a result of negative news representation. SSWM is a relatively small and young (2 …

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Civiic: Cybercrime In Virginia: Impacts On Industry And Citizens Final Report, Randy Gainey, Tancy Vandecar-Burdin, Jay Albanese, Thomas Dearden, James Hawdon, Katalin Parti Jan 2022

Civiic: Cybercrime In Virginia: Impacts On Industry And Citizens Final Report, Randy Gainey, Tancy Vandecar-Burdin, Jay Albanese, Thomas Dearden, James Hawdon, Katalin Parti

Sociology & Criminal Justice Faculty Publications

[First paragraph] Victimization from cybercrime is a major concern in Virginia, the US, and the world. As individuals and businesses spend more time online, it becomes increasingly important to understand cybercrime and how to protect against it. Such an understanding is dependent on valid and reliable baseline data that identifies the specific nature, extent, and outcomes of cybercrime activity. A better understanding of cybercrime activity is needed to target and prevent it more effectively, minimize its consequences, and provide support for both individual and corporate victims. Before that can occur, however, better baseline data are required, and this project was …

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