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Full-Text Articles in Business

Resources, Demands, Engagement, And Resilience As Factors Limiting Human Resource Professional Burnout, Pamela A. Maurer Jan 2022

Resources, Demands, Engagement, And Resilience As Factors Limiting Human Resource Professional Burnout, Pamela A. Maurer

Walden Dissertations and Doctoral Studies

Imbalances where job demands exceed available resources have been determined to cause employee burnout in the workplace. The relationship between job demands and available resources on burnout among human resource (HR) professionals has not been fully researched. Further, the impact of increasing available resources to meet job demands on fostering work engagement and supporting employee resilience to reduce burnout has not been fully explored. The purpose of this quantitative study was to examine if job demands and available resources predict burnout among HR professionals. The framework was based on job demands-resources theory and conservation resources theory. The Job Demands-Resources Scale, …

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Exploring Strategies Hospital Leaders Use To Reduce Costs Of Medication Administration Errors, Anthony Odili Jan 2022

Exploring Strategies Hospital Leaders Use To Reduce Costs Of Medication Administration Errors, Anthony Odili

Walden Dissertations and Doctoral Studies

Medication administration errors occur in hospitals resulting in adverse negative effects, including deaths. Hospital leaders are responsible for promoting patient safety and reducing harm and costs from medication administration errors. Grounded in complex adaptive systems theory with Six Sigma, the purpose of this qualitative multiple case study was to explore strategies hospital leaders adopted to reduce the costs of medication administration errors. The participants were five hospital leaders who successfully reduced the costs of medication administration errors. Data were collected through semistructured interviews and a review of the hospital’s financial records. Through thematic analysis, four themes emerged: education, communication, use …

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Strategies Small Businesses Use To Offer An Employer-Provided Tax-Advantaged Retirement Plan, Shawn R. Reinhart Jan 2022

Strategies Small Businesses Use To Offer An Employer-Provided Tax-Advantaged Retirement Plan, Shawn R. Reinhart

Walden Dissertations and Doctoral Studies

AbstractImproving employee productivity has the potential to improve small business outcomes. Small business owners are concerned with employee productivity, as it is a substantial determinant of the success of a small business. Grounded in Herzberg’s two-factor motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore strategies small business owners use to offer employer-provided tax-advantaged retirement plans to employees to increase productivity. Participants were six small business owners who successfully increased productivity by offering employer-provided tax-advantaged retirement plans. Data were collected using semistructured interviews and reviews of organization financial reports. Using Yin’s five-step analysis, three themes emerged: …

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Combating Firefighter Line Of Duty Injuries, Anthony Stowers Jan 2022

Combating Firefighter Line Of Duty Injuries, Anthony Stowers

Walden Dissertations and Doctoral Studies

AbstractFirefighter injuries add significant costs to fire department budgets and negatively impact operational readiness. Fire service leaders who lack strategies to minimize firefighter injury risk increased department costs and reduced operational readiness. Grounded in transformational leadership theory, the purpose of this multiple case study was to explore strategies fire service leaders use to minimize firefighter injuries. The participants included fire chiefs in New Hampshire and Massachusetts who successfully implemented strategies to minimize firefighter injuries. Data were collected from semistructured interviews and a review of fire department policies and records concerning firefighter injuries and injury prevention. Thematic analysis of the data …

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Leadership Strategies Used For Virtual Team Success, Danevia Makeva Gilbert Jan 2022

Leadership Strategies Used For Virtual Team Success, Danevia Makeva Gilbert

Walden Dissertations and Doctoral Studies

Virtual teams are an emerging trend that provides organizations with a strong competitive advantage; however, some virtual team leaders lack the strategies and skills to mitigate team failure. Virtual team leaders are concerned with team failure because business leaders leading virtual teams experience up to an 80% failure rate. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore strategies virtual team leaders use to prevent virtual team failure. The participants were five virtual team leaders from an online learning college in the Bahamas with more than 5 years of experience. Data were gathered …

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Wellness Programs: Strategies For Increasing Employees’ Productivity And Reducing Health Care Costs, Lymari Rentas González Jan 2022

Wellness Programs: Strategies For Increasing Employees’ Productivity And Reducing Health Care Costs, Lymari Rentas González

Walden Dissertations and Doctoral Studies

Business executives risk higher healthcare costs and absenteeism rates without implementing cost-effective strategies to support wellness within the organization. To offset rising healthcare costs and absenteeism, executives should implement wellness programs as a component of the benefits package provided to their employees and families. Grounded in the theory of planned behavior, the purpose of this qualitative multiple case study was to explore the cost-effective strategies that executives in the private and not-for-profit sectors implemented to encourage employees to adopt healthy habits for increasing productivity and decreasing organizations’ healthcare costs. Six executives from the healthcare sector within the southern region of …

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Challenges Nonprofit Organization Leaders Encounter With Voluntary Employee Turnover, Terrance Carr Jan 2022

Challenges Nonprofit Organization Leaders Encounter With Voluntary Employee Turnover, Terrance Carr

Walden Dissertations and Doctoral Studies

Employees within the nonprofit sector who voluntarily depart from an organization can have unfortunate financial implications. Nonprofit leaders are concerned about voluntary turnover, which can be costly due to replacing employees. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies nonprofit leaders use to reduce voluntary employee turnover. The participants were three nonprofit leaders from the Houston area who have experience reducing voluntary employee turnover in the nonprofit sector. The data were collected using semi-structured interviews. Three themes were identified through thematic analysis: (a) employee retention strategies, (b) employee incentives, and (c) organizational …

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Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming Jan 2022

Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming

Walden Dissertations and Doctoral Studies

Failure to improve employee performance can have unfavorable organizational outcomes. Organizational leaders are concerned about employee performance because improving employee performance is critical for achieving organizational goals. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple-case study was to explore strategies warehouse managers use to improve employees’ performance. Data were collected using semistructured interviews with three warehouse managers, member-checking interviews, and a review of public company documents. Data were analyzed using thematic analysis. Three themes emerged: organizational communication, employee empowerment, and a supportive work environment. A key recommendation for warehouse managers is to communicate expectations to employees …

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Performance Strategies To Increase U.S. Federal Government Employees’ Productivity, Maurice Fluelling Jan 2022

Performance Strategies To Increase U.S. Federal Government Employees’ Productivity, Maurice Fluelling

Walden Dissertations and Doctoral Studies

The low productivity of U.S. federal government employees has a high cost. Performance management leaders who lack strategies to increase productivity in federal government employees witness significant goal failures in their organizations. Grounded in Deming’s total quality management, the purpose of this single-case study was to explore strategies federal government leaders used to increase employee productivity. The participants were three supervisors who worked in the U.S. federal government. Data were collected from semistructured interviews, annual reports, and publicly available data. Data were analyzed using thematic analysis, and four themes emerged: employee engagement, adaptable philosophies, changes in management, and continuous process …

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Strategies For Developing And Implementing Internal Controls For Mitigating Retail Consumer Fraud, Anna Marie Foye Jan 2022

Strategies For Developing And Implementing Internal Controls For Mitigating Retail Consumer Fraud, Anna Marie Foye

Walden Dissertations and Doctoral Studies

The lack of consumer fraud internal controls can destroy a small business. Small retail business owners who do not practice good internal controls are susceptible to early failure. Using the fraud triangle theory, the purpose of this qualitative multiple case study was to explore strategies small retail business owners use to develop and implement internal controls for mitigating retail consumer fraud. Participants consisted of four small retail business owners in the Southeastern United States who practiced effective internal controls. Data were collected from semistructured interviews and financial documents and analyzed using thematic analysis. Three themes emerged: financials, monitoring, and segregation …

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Leadership Experiences With Organizational Infrastructure In Early Childhood Mental Health Consultation Programs, Latia Greer Jan 2022

Leadership Experiences With Organizational Infrastructure In Early Childhood Mental Health Consultation Programs, Latia Greer

Walden Dissertations and Doctoral Studies

Lack of buy-in is a critical factor when initiating organizational change. Although changes are necessary for growth and sustainability, leadership can be met with resistance. Early childhood mental health consultation is a solution-focused intervention to support early childcare providers and educators to improve child outcomes. The implementation of the program requires a well-defined operational model to have greater effectiveness and efficiency. The present case study explored the leadership experience of buy-in to change during the implementation of an early childhood mental health consultation school-based program in a nonprofit organization in the Midwest region of the United States. The Baldrige Excellence …

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Strategies For Optimizing Employee Engagement In Luxury Hotels, Justin Honeycutt Jan 2022

Strategies For Optimizing Employee Engagement In Luxury Hotels, Justin Honeycutt

Walden Dissertations and Doctoral Studies

Lack of employee engagement has negative effects on many factors associated with organizational performance. Employee engagement is significant for managers in the hospitality industry due to the demanding nature of the hospitality work environment. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies luxury hotel managers use to increase employee engagement. The participants comprised four managers from one luxury resort in Hawaii who implemented successful strategies for increasing employee engagement. Data were collected from semistructured interviews and company documents, including audit forms, company newsletters, and company meeting notes. Three primary themes resulted …

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Corporate Managers’ Strategies To Increase Employee Motivation, Salim Ibrahim Hussien Jan 2022

Corporate Managers’ Strategies To Increase Employee Motivation, Salim Ibrahim Hussien

Walden Dissertations and Doctoral Studies

AbstractThe lack of employee motivation can impede organizations’ performance. Corporate leaders are concerned with the lack of motivation, as it can lead to negative attitudes and hinder the implementation of organizational strategies. Grounded in Vroom’s expectancy theory and Herzberg’s two-factor theory, the purpose of this qualitative (identify design) was to explore strategies corporate managers use to motivate their employees. Five participants were interviewed from five corporate organizations that successfully applied motivation strategies to motivate their staff. Data were collected through semistructured interviews and field notes. Using Yin’s five-step data analysis, seven themes emerged: establishing an employee incentive program, creating a …

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Strategies To Manage Overhead Costs In Social Service Nonprofit Organizations, Wheatonia Malekebu Jan 2022

Strategies To Manage Overhead Costs In Social Service Nonprofit Organizations, Wheatonia Malekebu

Walden Dissertations and Doctoral Studies

Social service nonprofit organizations (SSNPOs) with poor management of overhead costs face serious risks of failure. Leaders of SSNPOs are accountable for the effective management of overhead costs. Grounded in Fiedler’s contingency theory, the purpose of this multiple case study was to explore strategies leaders of SSNPOs use to manage overhead costs effectively. Participants were executive leaders from five SSNPOs in Portland, Maine, who successfully used strategies to manage overhead costs. Data were collected using semistructured interviews and reviews of company documents, then analyzed using Yin’s five-step thematic data analysis. Four themes emerged: effective communication, modification of strategies, circular leadership …

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Mitigating Loss Of Cash Flow From Disruptive Technologies, Shenita Boudreaux Martin Jan 2022

Mitigating Loss Of Cash Flow From Disruptive Technologies, Shenita Boudreaux Martin

Walden Dissertations and Doctoral Studies

New technologies continually disrupt the financial service sector by providing products and services faster than traditional financial service institutions. Financial service leaders are concerned with losing market share to disruptive technologies. Grounded in disruptive innovation theory, the purpose of this qualitative, single holistic case study was to explore the strategies some financial service leaders use to mitigate the loss of cash flow from disruptive technologies introduced by fintech companies. The participants were eight financial service leaders who helped develop competitive strategies to mitigate the loss of cash flow introduced by disruptive technologies. Data were collected using semistructured interviews and a …

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Innovative Strategies That Enhance Competitiveness And Profitability Within Global Economies, Nadine Elestina Mcclain Jan 2022

Innovative Strategies That Enhance Competitiveness And Profitability Within Global Economies, Nadine Elestina Mcclain

Walden Dissertations and Doctoral Studies

Changes in customer expectations, technological advancement, and intense competition exacerbate uncertainty, and executives are motivated to develop strategies for implementing innovative solutions to gain a competitive advantage. Anchored in the conceptual lens of the resource-based view and transformational leadership theories, the purpose of this qualitative multiple case study was to explore strategies five c-suite executives in The Commonwealth of The Bahamas used to remain competitive and profitable. Data were collected using semistructured interviews via Zoom videoconferencing, observations, human resource manuals, publicly available materials from government websites such as financial records, and journal notes. Through thematic analysis, five themes emerged: (a) …

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Motivational Communication Strategies For Virtual Teams, Monica Metri Jan 2022

Motivational Communication Strategies For Virtual Teams, Monica Metri

Walden Dissertations and Doctoral Studies

Organizational leaders may not communicate effectively to motivate their virtual teammembers to achieve goals. Leaders who lack communication strategies to motivate virtual team members can lead to dissatisfied employees and increased timelines to achieve project goals for their organization. This may adversely impact the accurate and timely achievement of goals, reducing profits and thereby, shareholder returns. Grounded in Herzberg's two-factor theory, the purpose of this multiple case study was to explore leaders' communication strategies to motivate virtual team members to achieve project goals. The participants consisted of eight virtual team leaders in the northeastern United States who successfully implemented communication …

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Strategies For Employees To Effect Change To Improve Performance Of Public Organizations, Ibrahim Nasamu Jan 2022

Strategies For Employees To Effect Change To Improve Performance Of Public Organizations, Ibrahim Nasamu

Walden Dissertations and Doctoral Studies

Seventy percent of organizations fail in their organizational change initiatives because of failure to involve employees in the change process. Some managers lack the strategies to implement change initiatives successfully. Using Kotter’s eight-step change model as the conceptual framework, this qualitative single case study was conducted to explore public sector managers’ strategies to include employees in implementing organizational change. Semistructured interviews were used to identify the strategies public sector managers use to include employees in implementing organizational change. Interviews were conducted with eight participants who met the inclusion criteria for this study. Data analysis included methodological triangulation and Yin’s 5 …

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Leadership Strategies To Engage Employees And Sustain Small Businesses, Donald Akah Ngwa Jan 2022

Leadership Strategies To Engage Employees And Sustain Small Businesses, Donald Akah Ngwa

Walden Dissertations and Doctoral Studies

Small businesses in the United States safeguard long-term employment opportunities, job security, and economic growth, yet only 50% of small business establishments survive beyond the first 5 years of startup. Small business survival is vital to the health of an economy, given the number of employees that depend on income generated from jobs created by small business owners. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore leadership strategies small retail store managers use to sustain business operations beyond the first 5 years. The participants comprised 6 small retail store managers in Columbia, …

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Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens Jan 2022

Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens

Walden Dissertations and Doctoral Studies

Due to the recent coronavirus disease (COVID-19) pandemic, rapid technological innovation and nursing practice transformation exposed a deepening divide in the knowledge and awareness of information and communication technologies (ICT) among nurses. This technological skills gap undermines the benefits of ICT to nursing practice such as increased nurse satisfaction, improved care quality, and reduced costs. Nurse leaders are positioned to promote the use of ICT among nurses but may suffer from the same knowledge deficit of ICT as their followers. Guided by Locsin’s technological competencies as caring in nursing theory, Staggers and Parks’ nurse-computer interaction framework, and Covell’s nursing intellectual …

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Strategies For Salon Business Owners In The 21st Century, Brenda Streat Jan 2022

Strategies For Salon Business Owners In The 21st Century, Brenda Streat

Walden Dissertations and Doctoral Studies

Small businesses constitute 44% of the U.S. economy, generating roughly two-thirds of new jobs, goods, and services. However, the survival rate of small business owners declines after the first 5 years of operation. Small business failure rates impact every part of business industries. Small salon owners who fail to incorporate financial strategies in their businesses may fail to succeed beyond the first 5 years of operation. Grounded in entrepreneurship theory, this qualitative multiple case study was conducted to explore financial strategies salon business owners use to increase longevity and effectiveness in their business operations. The study’s participants were eight salon …

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Relationship In Alaska Native Corporations' Return On Equity From Sector, Gregory Stuckey Jan 2022

Relationship In Alaska Native Corporations' Return On Equity From Sector, Gregory Stuckey

Walden Dissertations and Doctoral Studies

In 1999, Stephen Colt studied the 12 regional corporations formed under the Alaska Native Claims Settlement Act of 1971 (ANCSA). Colt reviewed the financial data from 1973 to 1993 and found the regional corporations lost approximately $380 million in business operations. However, the regional corporations increased their revenue from $714 million in 1993 to $8.575 billion in 2014. No further study of those subsequent 20 years has been conducted, so a data set to see if Colt’s conclusions hold was created. This multivariate correlational study tested two theories on the regional corporations: the theory of the economic efficiency of lump-sum …

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Strategies For Achieving Sustainability Of Small Business Restaurants, Tanisha Thomas-Beard Jan 2022

Strategies For Achieving Sustainability Of Small Business Restaurants, Tanisha Thomas-Beard

Walden Dissertations and Doctoral Studies

Many small business restaurant owners perform unprofitably and fail within 5 years of opening. Small business restaurant owners are concerned about sustainability as approximately 50% of small businesses that start up do not last beyond the fifth year. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore strategies small business restaurant owners use to grow and maintain profitability to sustain business beyond 5 years. The participants were five small business restaurant owners in the Southeastern region of the United States who sustained their business beyond 5 years. The data were analyzed using …

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Strategies For Cybercrime Prevention In Information Technology Businesses, Sophfronia G. Tucker Jan 2022

Strategies For Cybercrime Prevention In Information Technology Businesses, Sophfronia G. Tucker

Walden Dissertations and Doctoral Studies

Cybercrime continues to be a devastating phenomenon, impacting individuals and businesses across the globe. Information technology (IT) businesses need solutions to defend and secure their data and networks from cyberattacks. Grounded in general systems theory and transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies IT business leaders use to protect their systems from a cyberattack. The participants included six IT business leaders with experience in cybersecurity or system security in the Midlands region of South Carolina. Data were collected using semistructured interviews and reviews of government standards documents; data were analyzed using thematic …

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Employee Training Strategies For New Technology Implementation In Small Business, Eddy Varela Jan 2022

Employee Training Strategies For New Technology Implementation In Small Business, Eddy Varela

Walden Dissertations and Doctoral Studies

Failure to implement new technology creates a barrier to success for small businesses. Small business owners must create competitive advantages by implementing new technology as there is a need to maintain an advantage when competing in the local market economy. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore the employee training strategies small business owners use to implement new technology. The participants were five small business owners in Central Florida who used employee training strategies to implement new technologies Data were collected using (a) semistructured interviews, (b) member checking interviews, (c) …

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Strategies To Enhance Leadership Development Of Midlevel Managers, Elizabeth Wiebe Jan 2022

Strategies To Enhance Leadership Development Of Midlevel Managers, Elizabeth Wiebe

Walden Dissertations and Doctoral Studies

Organizational executives annually invest more than $50 billion in leadership development worldwide. Nonetheless, human resources (HR) managers are concerned that leadership development initiatives prove inadequate in delivering learning outcomes equal to the investment, leaving midlevel managers ill-prepared to lead. Guided by experiential learning theory, this qualitative multiple-case study was conducted to explore strategies HR managers use to enhance the leadership development of midlevel managers. A purposeful sample included three HR managers from three organizations located in a west coast metropolitan area in Canada who successfully implemented leadership development strategies. Data were collected from semistructured interviews and organizational documents. Informed by …

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Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates Jan 2022

Successful Staff Retention Strategies For Small Businesses In The Childcare Sector, Cheneta Marie Yates

Walden Dissertations and Doctoral Studies

Employee turnover is a significant issue for many organizations since it frequently results in more extraordinary training expenses, poor performance, and low morale, negatively affecting the bottom line. Small business owners in the childcare industry are especially concerned about employee turnover because it results in the loss of skilled workers and harms children's well-being and educational experiences. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple-case study was to explore strategies childcare business owners use to reduce employee turnover. Participants were five business owners in the childcare sector that implemented retention techniques. Interviews with a semi-structured format and …

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Successful Management Strategies For Addressing Information Technology Project Scope Changes, James Wesley Artemus Iii Jan 2022

Successful Management Strategies For Addressing Information Technology Project Scope Changes, James Wesley Artemus Iii

Walden Dissertations and Doctoral Studies

Inadequate scope management strategies fail to prevent project failures. Information technology (IT) project leaders who lack strategies to prevent project failures negatively impact their business goals and delivery schedule. Grounded in the theory of constraints, the purpose of this qualitative single case study was to explore strategies IT project leaders use to manage project scope and prevent project failures. Data were collected through semistructured interviews and a review of company documents from 3 participants in a small IT consulting company. Data were analyzed using thematic analysis. Three themes emerged: understanding project scope changes, performance techniques, and communication. A key recommendation …

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Strategies For Using Crowdsourcing As A Product Development Tool To Increase Innovation, Beryl Jessamyn Castillo Jan 2022

Strategies For Using Crowdsourcing As A Product Development Tool To Increase Innovation, Beryl Jessamyn Castillo

Walden Dissertations and Doctoral Studies

AbstractFailure to increase innovation and revenue can harm business operations. Small business owners must explore strategies to increase innovation and revenue to remain competitive. Grounded in the diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders use to successfully integrate crowdsourcing into business operations to increase innovation and revenue. The participants were five small business leaders in northern Utah who engaged in collaboration initiatives to increase innovation and revenue. Data were collected from semistructured face-to-face interviews, member checking, field notes, a review of company documents, and artifacts. Data were analyzed …

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Financially Constrained Mortgage Servicers, Darren Aiello Jan 2022

Financially Constrained Mortgage Servicers, Darren Aiello

Faculty Publications

Financially constrained mortgage servicers destroyed substantial MBS investor value during the financial crisis through their management of delinquent mortgages. Servicers advance to investors monthly payments missed by borrowers. In order to minimize this obligation to extend financing to distressed borrowers, constrained servicers aggressively pursued foreclosures and modifications at the expense of investors, borrowers, and future mortgage performance. When agency frictions between the servicer and the investor are higher, the servicer’s financial constraints matter more. IV regressions suggest that, on average per defaulted loan, servicers’ financial constraints are responsible for 20% of the total investor value reduction during the financial crisis.

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