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Full-Text Articles in Business

Gender Diversity Management In Indian It Organizations, Wincy Abraham, Kapil Sharma Apr 2022

Gender Diversity Management In Indian It Organizations, Wincy Abraham, Kapil Sharma

Management Dynamics

The concept of diversity management has been in news since the past two decades. Owing to the increasing workforce diversity which is mainly the result of the management's acknowledgement of the fact that diverse workforce results in innovative ideas and higher overall organisational efficiency, more and more organisations are seriously considering the diversity management techniques to maintain harmony among the workers. On comparing workforce in the present with that of the past, we see a considerable demographic shift in terms of nationalities, ethnic background, socio-economic status etc. Although the management off-late has recognized the importance of diversity management, it has …

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Performance Analysis Of Bankex Banks Through Camel Model, Jigna Chandrakant Trivedi Apr 2022

Performance Analysis Of Bankex Banks Through Camel Model, Jigna Chandrakant Trivedi

Management Dynamics

Banks are barometer of every economy. Indian banks are well known for their closed and cautious operations. A sea change is experienced in operations of Indian banking sector due to varied reasons like tough competition from private banks, expectation of 24x7 banking services, financial inclusion and corporate as new entrant in banking sector Indian banks have been always appraised for their accuracy and firm foot-holding in the odd times, when other global banks were feeling the hiccups of financial turmoil such as subprime mortgage and recession. The report card of banks is evaluated on its operational efficiency and risk management …

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Acceptance Of E-Banking Services Among Customers, Priyanka Arya, Prashant Saxena Apr 2022

Acceptance Of E-Banking Services Among Customers, Priyanka Arya, Prashant Saxena

Management Dynamics

E-Banking is spreading all over the world with speed, sometimes at the cost of throwing caution to the winds. This has not only transformed the banking and financial institutions in their modern form, but has also brought a paradigm shift in their attitude to banking operations. In India also, it has strongly impacted the strategic business considerations for banks. In the last few decades, information technologies have changed the banking industry and have provided a way for the banks to offer differentiated products and services to their customers. The advent of technology made the banks which were used to branch …

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Measurement Of Consumer's Perception Of Service Quality In Organized Retail Using Servqual Instrument, Neha Chhabra Apr 2022

Measurement Of Consumer's Perception Of Service Quality In Organized Retail Using Servqual Instrument, Neha Chhabra

Management Dynamics

Retail sector is one of the fastest growing sectors in the world today. India is seeing a growth of about 15-25 percent per annum in its retail business. The government is also looking forward to open up foreign direct investment in the Indian retail industry. The paradigm shift in Indian retail industry can be accounted to many factors; the growth of Indian economy, the change in consumer's attitude, the increase in per capita income and overall household income, and the influence of western culture, being a few of them. These factors have led to a major change in the buying …

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A Study Of Competencies And Skill Sets Needed By Potential Recruiters In The Financial Sector For Management Graduates, Saima Rizvi, Shivani Teckchandany, Girish Ahuja Apr 2022

A Study Of Competencies And Skill Sets Needed By Potential Recruiters In The Financial Sector For Management Graduates, Saima Rizvi, Shivani Teckchandany, Girish Ahuja

Management Dynamics

The global economic crises which has gripped the developed economies and also has its ripple effects on emerging economies like India. Organizations are trying hard to cut down on their recruitment and training cost in order to improve their bottom lines. They want to recruit candidates who are job ready in terms of knowledge and competencies apt for the job. Financial sector in India comprises of financial institutions, banks, insurance companies and various non banking finance companies which offer immense opportunities to management graduates looking for specialized jobs in finance area. Some of the skill sets required for such jobs …

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Social Protection Floor: A Socio Economic Development Policy, Gurpreet Randhawa Apr 2022

Social Protection Floor: A Socio Economic Development Policy, Gurpreet Randhawa

Management Dynamics

Recently the issue of social protection floor (SPF) has gained a strong momentum at International Labour Organisation (ILO) and World Health Organisation (WHO) meetings. A series of discussions are going on in ILO for a comprehensive instrument in the form of non-binding recommendation on social protection floor for providing basic social protection benefits for all. SPF is considered as a powerful instrument at national level for addressing the permanent human crisis. In this regard the present paper attempts to examine the concept of social protection floor and its significance. The paper is based on the secondary sources of data. For …

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Performance Of Microfinance Services In Urban Punjab: A Customers' Perspective, Sangeeta Arora, Sapna Apr 2022

Performance Of Microfinance Services In Urban Punjab: A Customers' Perspective, Sangeeta Arora, Sapna

Management Dynamics

This paper analyses the qualitative performance of microfinance services in Urban Punjab as perceived by the beneficiaries. The success of microfinance in achieving its social objectives, effectiveness of the systems, role of HR and the ultimate impact it has on its customers has been taken into consideration. For this, the customers were asked to fill the questionnaires and a comparison of formal and informal service providers was made. The factor analysis technique followed by weighted average score ranked the various performance indicators. Even though the loan policies of formal channels were found favorable, they could not transform the status of …

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Demystifying The Millennials' Perception Of Retail Store Attributes, Smita Singh Apr 2022

Demystifying The Millennials' Perception Of Retail Store Attributes, Smita Singh

Management Dynamics

The Indian economy with its liberalisation in 1991, introduced the domestic customers to new ways of shopping and raised expectations by pampering the hitherto cloistered Indian. The generation which grew up in this customer-centric atmosphere were the Millennial (currently 13 to 30 year olds) who not only savoured the attention lavished on them, but became more demanding and discerning than the earlier generations. Identified as self-reliant with a strong sense of independence and autonomy. Millennial enjoy the experience of shopping. However, all Millennial are not the same. Studies have revealed finer lifestyle differences within the generational cohort of Millennial. These …

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Implementation And Management Of Workforce Diversity In The Indian Context: Employer And Employee Perspectives, Rashmi Apr 2022

Implementation And Management Of Workforce Diversity In The Indian Context: Employer And Employee Perspectives, Rashmi

Management Dynamics

This study focuses on the issue of worlrforce diversity among organizations in India. It analyses the current perspectives, of employees and employers, regarding the need, enforcement, and management of diversity in their respective organizations. The paper tries to cover different employment contexts by studying a Public Sector Unit, an Indian MNC, and a Business Process Outsourcing (BPO) organization. The study investigates the seriousness of implementation of Diversity with respect to the seriousness of the perception of the need for Diversity. The study attempts to uncover the purpose of worlrforce diversity, and seeks the answer whether diversity is being implemented by …

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Increasing Brand Resonance By Improving Brand Salience-A Study Of 5 Product Brands Of Hul, Nidhi Sinha, Vandana Ahuja Apr 2022

Increasing Brand Resonance By Improving Brand Salience-A Study Of 5 Product Brands Of Hul, Nidhi Sinha, Vandana Ahuja

Management Dynamics

Interacting with your customers in today's business world has become a must. Leading companies seek to build a strong base of loyal, profitable customers who are advocates for their products and services. The key to success is to fully understand the customers' needs and emotional expectations. The present study focuses on increasing brand resonance by improving brand salience. This is an empirical investigation on improving the consumer-brand relationship spectrum by focusing on strengthening the brand functions that make the brand more customer-centric. The present study draws its roots from the same milieu of using the digital space to engage the …

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Employee Job Satisfaction In Health Care Industry In A Private Multi-Speciality Organization, C. Swarnalatha, T. S. Prasanna Apr 2022

Employee Job Satisfaction In Health Care Industry In A Private Multi-Speciality Organization, C. Swarnalatha, T. S. Prasanna

Management Dynamics

Employee job satisfaction is essential to face the dynamic and ever-increasing challenges of maintaining productivity of the organization by keeping their workforce constantly engaged and motivated. In the present era of globalization, the varied and changing demands of consumers are putting consistent pressure on the employers to satisfy their needs and to be competitive in the business. Furthermore, environmental pressures, rising health costs and various needs of the workforce also pose a challenge for the management. This could be overcome by creating a work environment that maintains employee job satisfaction as well as motivates people towards exceptional performance at the …

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Environmental Concerns And Role Of Media In Environment Management: A Few Possibilities, Seema Singh Apr 2022

Environmental Concerns And Role Of Media In Environment Management: A Few Possibilities, Seema Singh

Management Dynamics

Mass media is one of the most important factors underlying the knowledge of environmental problems. This can only be true on the conditions that first, mass media are accessible to large proportions of the population second, are spending some time on environmental issues and third, people are interested in information on ecological issues provided by the media so that they view or listen to the corresponding programs as well as read newspaper articles or other written publications dealing with environmental issues. Television, print news, radio broadcast, and the Internet are enlisted to help promote a "green " ethic and raise …

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Investigating The Relationships Between The Components Of Transformational Leadership And Job Performance: An Empirical Study, Sahidur Rahman, Shameema Ferdausy Apr 2022

Investigating The Relationships Between The Components Of Transformational Leadership And Job Performance: An Empirical Study, Sahidur Rahman, Shameema Ferdausy

Management Dynamics

This paper aims to investigate the relationships between the components of transformational leadership (such as, idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration) and job performance in a collectivistic society. Transformational leadership components were measured by the Multifactor Leadership Questionnaire 5X while job performance was assessed by Tsui et al.,'s Job Performance Scale. Data for this study were collected from 116 working MBA students who were asked to rate their managers' transformational leadership behavior and job performance studying at three private universities in Chittagong, a port city of Bangladesh, with the help of printed survey instruments. In data collection, …

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Determinants Of Initial Public Offerings: A Case From Indian Capital Market, Rohit Bansal, Ashu Khanna Apr 2022

Determinants Of Initial Public Offerings: A Case From Indian Capital Market, Rohit Bansal, Ashu Khanna

Management Dynamics

This paper attempts to design for and tests empirical models, which integrate theoretical, institutional, and other factors, which interact to explain ownership structure. Ex-ante in formation at the level of underpricing succeeding the Indian stock market crunch. The study is based on IPO that listed at Bombay stock exchange given that April-2000 to Dec-2011. Multiple linear regressions are used to distinguish the relationship between various independent variables with the dependent variable, i.e. level of underpricing. The outcomes of multiple regressions reveal that, firm's age, IPO years, book building pricing mechanism, ownership structure, issue size & market capitalization explained 44% of …

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Work-Family Spillover And Burnout Across Psycho-Demographic Variables In A Few Selected Banks, Luxmi Apr 2022

Work-Family Spillover And Burnout Across Psycho-Demographic Variables In A Few Selected Banks, Luxmi

Management Dynamics

The main objectives of this paper were to study work family spillover and burnout of employees in a few selected public and private sector banks, to find the correlation between workfamily spillover and burnout and to see the association of workfamily spillover and burnout vis-a-vis psycho-demographic factors. The scope of the study was public and private sector banks in and around Chandigarh. The sample comprised 120 respondents drawn from four public and private sector banks. The results revealed a very significant positive correlation between workfamily spillover and burnout. Almost all null hypotheses concerning work-family spillover and burnout across psycho-demographic variables …

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Success Factors For Product And Service Innovation: A Critical Literature Review And Proposed Integrative Framework, Janine Joubert, Jean-Paul Van Belle Apr 2022

Success Factors For Product And Service Innovation: A Critical Literature Review And Proposed Integrative Framework, Janine Joubert, Jean-Paul Van Belle

Management Dynamics

This paper presents a critical but integrated overview of the factors that play a role in success product and service innovation respectively. The difference between service and product innovation is highlighted. The factors are drawn from a wide and diverse body of academic literature and classified into one of four categories namely strategic, organization, market and development factors. The integrated and summarized overview of critical success factors for innovation should be of considerable importance, not only to practitioners but also for researchers wishing to build an integrated and comprehensive framework for service or product innovation.

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Role Efficacy As Related To Corporate Leadership: A Research Experience During Hrd Intervention Of Senior Managers In An Indian Private Sector Organization, Tulika Saxena Apr 2022

Role Efficacy As Related To Corporate Leadership: A Research Experience During Hrd Intervention Of Senior Managers In An Indian Private Sector Organization, Tulika Saxena

Management Dynamics

A new IBM (May 22, 2012) study of more than 1,700 Chief Executive Officers from 64 countries and 18 industries worldwide reveals that CEOs are changing the nature of work by adding a powerful dose of openness, transparency and employee empowerment to the command-and-control ethos that has characterized the modern corporation for more than a century. Leadership is about understanding people, and especially about the process of making a real connect with potential workforce. Corporate leadership is perceived in divergent ways. Some explain success in terms of profit, productivity, and capacity utilization; others relate it to the market share, sales-growth, …

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Why Are There So Few Cases Of Professional Service Firms?, Shiva Kumar Srinivasan Apr 2022

Why Are There So Few Cases Of Professional Service Firms?, Shiva Kumar Srinivasan

Management Dynamics

Why is it that there are so few cases about professional service firms (PSFs) given their increasing dominance in the knowledge-based era? The attempt to answer this question presupposes a willingness to differentiate between what strategy professors mean by strategy and what strategy consultants mean by strategy. This perspective essay argues that the development of strategy in the business academy and in strategy consultancies has happened on parallel tracks. There has not been as much interaction between these strategists as would be desirable, albeit with some exceptions. These exceptions happen when consultancies have been spun-off from the theoretical work of …

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An Exploratory Study Of Working Conditions Of Medical Representatives In India, Neeraj Dixit Apr 2022

An Exploratory Study Of Working Conditions Of Medical Representatives In India, Neeraj Dixit

Management Dynamics

Medical representatives are responsible for promotion of drugs to doctors, on behalf of their pharmaceutical organization. In India there are about 0.3 million medical representatives. There are believed to be 20,000 pharmaceutical organizations in India out of which the top 250 companies contribute to 70% of the Pharmaceutical industry turnover, which was around 21 billion dollars in 2010. The present study focuses on working conditions as well as compensation and other benefits ojfered to medical representatives. The study involved a survey of 91 medical representatives (or 91 pharmaceutical companies). Literature review has not given any significant results in this study. …

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Employee Perception On Training: A Comparative Study Of Manufacturing And Service Sector, Tripti Singh, Shefali Nandan, Ankit Singh Apr 2022

Employee Perception On Training: A Comparative Study Of Manufacturing And Service Sector, Tripti Singh, Shefali Nandan, Ankit Singh

Management Dynamics

Competitive Industrial Organizations have realized the potential of training and development needs of employees for Human Resource value creation. However the employees perspective differ across manufacturing and service sector in India. The objective of the study is to do a comparative study of manufacturing and service sector in India with respect to employees 'perception of the training program regarding: its design, quality ofthe programme and its functions and role at various levels. An exploratory research is carried out on selected organizations amongst employees in both manufacturing and service organizations. It may be stated that in both manufacturing and services sector, …

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Critical Analysis Of Banking Sector Reforms In India With Special Emphasis On Technological Advancement, Shariq Mohammed Apr 2022

Critical Analysis Of Banking Sector Reforms In India With Special Emphasis On Technological Advancement, Shariq Mohammed

Management Dynamics

During the last decade banking industry in India has undergone tremendous change, be it, networking, products and services offered, regulatory reforms, strategic manipulations, etc. In the history of Indian banking system this phase can be termed as most revolutionary one. Of all these changes and reforms, technological advancements have a very significant role which has facilitated and initiated several products and services in Indian banking industry. With the advent of foreign banks and subsequent liberalization, it became very necessary to undergo a complete change in order to compete with foreign banks and keep pace with global banking industry. In this …

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Privatization Of Life Insurance In India-Successful Or Not?, Moid Uddin Ahmad, Saif Siddiqui Apr 2022

Privatization Of Life Insurance In India-Successful Or Not?, Moid Uddin Ahmad, Saif Siddiqui

Management Dynamics

The Life Insurance sector was privatized in India with an objective of bolstering the social security system and enhancing 'Insurance Inclusion' amongst the vast population of the country. But the private companies are commercial organization. The policies related with these life insurance companies, have always been an imperative issue for concerned stakeholders considering the corpus of fund and the underlying objective of the fund. After a decade of privatization of the insurance sector it becomes imperative to study the performance of private companies and their contribution to the economy. There is a need to study the investment pattern of private …

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The Role Of Emotional Intelligence In Securing High Service Quality In Indian Service Sector, Pooja, Pranab Kumar Apr 2022

The Role Of Emotional Intelligence In Securing High Service Quality In Indian Service Sector, Pooja, Pranab Kumar

Management Dynamics

The article talks about the role of emotional intelligence in improving the service quality in Indian perspective. As we know that years ago there was Agricultural Age, and then came the Industrial Age, and the present is the Information Age. With emotions gaining so much of momentum world wide it could be quite possible that the coming age will be called as the age of emotional intelligence. Since it is imperative for every individual to deal and interact with co-workers successfully, emotional intelligence competency is almost as important as intelligence quotient for one's own and also for the organization's success. …

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Review Of Literature On Macroeconomic Determinants Of Equity Share Prices, Shefali Sharma Apr 2022

Review Of Literature On Macroeconomic Determinants Of Equity Share Prices, Shefali Sharma

Management Dynamics

The present study attempts to examine the relationship found in empirical studies of macroeconomic variables namely, exchange rate, money supply, inflation, industrial production, foreign exchange reserves and interest rate with stock market indices in the post-reform era of liberalization. Classical economists argued that the exchange rates lead stock prices with positive correlation whereas the proponents of portfolio-balance model argue that, being part of wealth, equity may affect the exchange rates through demand for money implying that stock prices lead exchange rates with negative correlation. Money supply was found to have negative and positive impact on stock prices. Several studies have …

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Telecom Sector In India: Issues And Challenges, Pavnesh Kumar Apr 2022

Telecom Sector In India: Issues And Challenges, Pavnesh Kumar

Management Dynamics

The telecom sector is one of the prime contributors to India's GDP. The telecom services have been recognized the world-over as an important tool for socio-economic development for a nation. The literature available shows a positive correlation between rapid growth and modernization of various sectors of the economy with the growth of telecom infrastructure. From the time of the British Rule, the Telecom Industry in India was under the strict supervision of the government. The trend continued even after independence until the late 1990s, when the positive initiatives were taken up by the government. The telecom sector was opened up …

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Public Private Partnerships In Indian Railways, Neha Chhabra Apr 2022

Public Private Partnerships In Indian Railways, Neha Chhabra

Management Dynamics

Indian Railways, since its inception have been under government ownership. But with increasing demand and cost pressures, entry of private sector has become inevitable. Indian railways have also embraced the idea of use of public private partnership for better public service and efficient resource utilization. This paper studies the effectiveness of using public private partnership (PPP) model in Indian railways. The public-private partnership model for investment, though a phenomenal success in case of roadways, or in other words, highway development projects, has till now failed in making any significant impact in the railway sector Well aware of the importance of …

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Economic Aspects Of Nuclear Energy In India, Parul Gupta Apr 2022

Economic Aspects Of Nuclear Energy In India, Parul Gupta

Management Dynamics

One of the main requisites for development by any developing economy is to have continuous and efficient sources of energy. India being no exception needs to fuel its growth however, since the sources of energy are limited and headed to a serious level of depletion, the need of the hour is to identify and develop new sources of energy which can sustain the development. As a result, India is poised to embark upon a comprehensive nuclear power program with an emphasis on a new series ofnuclear power plants, including some of higher capacities. This paper highlights the reasons for increasing …

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A Review Of Urban Poor Health And Health Inequalities, Sheetal Sharma Apr 2022

A Review Of Urban Poor Health And Health Inequalities, Sheetal Sharma

Management Dynamics

Health of the nation is increasingly seen as a robust predictor of economic growth and assuring a minimal level of health care to the population is a critical constituent of the development process. While rising incomes could lead to better health, the relationship also works in the opposite direction. Urbanization is a symbol of development and also of demographic shifts representing a substantial change from how most of the world's population has lived for the past several thousand year. (In India with the rapidly growing urbanization is also increasing the urban poverty at a high pace and posing challenges to …

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Pension Funds As An Infrastructure Financing Avenue: An Exploratory Study, Sanjay Kavishwar Apr 2022

Pension Funds As An Infrastructure Financing Avenue: An Exploratory Study, Sanjay Kavishwar

Management Dynamics

Development of infrastructure is a sine qua non of economic development. Development of agriculture depends, to a considerable extent, on the adequate expansion and development of irrigation facilities. Industrial progress depends on the development of power and electricity generation, transport, and communication facilities. Of course, if proper attention is not paid to the development of infrastructure, it is likely to act as a severe constraint on the economic development process of the countiy. As evidenced, India has reemerged as one of the fastest growing economies of the world. India could unleash its full potential, provided it improves its infrastructural facilities, …

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Exploring Consumer Attitudes Towards Mobile Advertising, Smita Singh Apr 2022

Exploring Consumer Attitudes Towards Mobile Advertising, Smita Singh

Management Dynamics

India has the largest growing customer base of mobile users and mobile advertising, which has been defined as "Use of a non-fixed network to transmit product messages to wireless communications equipment such as cell phones or PDAs and thereby achieve the broadcasting of advertisements," by the Wireless Advertising Association (WAA) is all set to experience an explosive growth. Quarter 4 of 2010 saw a 233 percent increase over Q4 of 2009, indicating the potential the industry has. With more than a 100 million Indians armed with mobiles, advertisers are fast realising that mobile phones are a very powerful channel which …

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