Business Commons^™

Great Expectations: Are There Career Transition Prospects For Hospitality And Tourism Workers, Arthur Huang, Mark Baker

Rosen Research Review

Dr. Arthur Huang and Mr. Mark Baker of the UCF Rosen College of Hospitality Management explored skill and workforce development for the services industry, specifically examining the hospitality and tourism sector. Their study uncovered that hospitality and tourism workers possess the soft skills required across various industries. However, while soft skills can support career transitions, the hospitality industry and its workers should invest in developing more technology-focused skills to achieve greater career flexibility, advancement, and resilience.

Technology And Hospitality Education – Perfect Partners, Fred Okumu, Susan Vernon-Devlin

Rosen Research Review

Light Board recording, Microsoft HoloLens, Teams, and Zuddl are just a few of the technology advancements on the campus of the #1 college in the nation for hospitality education and research. It’s not just hardcover textbooks, library study sessions and classroom lectures when it comes to educating the future leaders of the hospitality industry, as they prepare for global careers. The tools for teaching have gone high tech.

Micro-Clustering: Bringing Innovation To Agritourism, Robin Back

Rosen Research Review

What’s better than simply drinking wine in a vineyard? Maybe a beautiful destination where the whole family can enjoy a day together, tasting wine, enjoying a variety of activities, and watching the kids play. Dr. Robin Back at the UCF Rosen College of Hospitality Management and his collaborators have examined a case example that presents a new business model for wine tourism—micro-clustering with diverse forms of ownership on two adjacent wine farms. The team reveals how a single South African agribusiness achieved success, and raises the possibility of other similar businesses doing the same.

The Impact Of Tourism Specialization On Transition Economies, Robertico Croes, Jorge Ridderstaat

Rosen Research Review

What is the relationship between tourism specialization, economic growth, and human development in transition economies? That’s the question behind a new study led by Rosen Professor Robertico Croes and Assistant Professor Jorge Ridderstaat. Using Poland as a case study, the research looks at the role of tourism in economic and human development since communism fell in the 1990s and the country transitioned from a centrally-driven to a market-led economy.

A Model For Creating Memorability In A Rural Tourism Destination, Wei Wei

Rosen Research Review

Tourism research is encouraging a shift in marketing towards promoting experiences, but for those experiences to translate into returning visits and word of mouth sharing, they need to be memorable. But what makes an experience memorable? To answer this, Dr. Wei Wei, from UCF Rosen College of Hospitality has, together with collaborators, created and tested a model for experiential memorability in domestic and outbound tourists with one of the world’s biggest tourism markets

Where Do We Go From Here? Festival Films And The Future Of Entertainment: An Interview With Industry Leader Gregory Elias, Ray Eddy

Rosen Research Review

An interview with Gregory Elias, an entertainment entrepreneur and visionary by Dr. Ray Eddy

Reaching Out To Occupational Therapists, Alan Fyall

Rosen Research Review

Accessible tourism is a growing area of tourism research. The belief that all tourism facilities, products, and services should be accessible to those with disabilities drives research in tourism ethics and sustainability. However, a key voice is being ignored. Occupational therapists play a critical role in enabling people with disabilities to participate in the activities of daily life, including leisure. Dr. Alan Fyall believes it is time for interdisciplinary research with occupational therapists to properly understand accessible tourism.

An Integrated Behavioral Model For International Medical Tourism, Suja Chaulagain, Abraham Pizam, Youcheng Wang

Rosen Research Review

From dental procedures to cardiac surgery, an international market is developing for medical tourism, thanks not least to globalisation and the high standard of medical treatment now available around the world. But what drives individuals to travel abroad for healthcare? In an important new study, Rosen College Assistant Professor Suja Chaulagain, Founding Dean Abraham Pizam, and Dean Youcheng Wang take a social psychological perspective of health-related behavior and the concepts that influence it.

Developing A Scale To Measure Destination Gender, Tingting Zhang

Rosen Research Review

Whether they depict the rugged landscape of the American West or the seductive charm of a South Asian beach, photographs and their accompanying text are powerful drivers of tourism demand. But what lies behind our response to such tourism tropes? Rosen College researchers have produced a new study which reappraises destination marketing through a gender-based lens. Led by Dr. Tingting Zhang, the study has developed and validated a cross-cultural scale to determine ‘destination gender’, or whether a location should be thought of as having masculine or feminine gender traits and appeal.

Leader-Member Exchange, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is LMX?

Leader-member exchange (LMX) refers to the quality of relationship exchange formed between a leader and their subordinate (Gerstner & Day, 1997). Note that in this context, leaders may include supervisors, not just upper-level leaders such as managers or administrators. LMX theory is based on the idea that leaders develop unique relationships with each follower, and the quality of this relationship then has the power to influence various attitudes and behaviors (Illies et al., 2007). Whereas most leadership theories focus entirely on the role that a leader plays, LMX differs in that it emphasizes the dyadic nature of …

Transportation Service Level Impact On Aircraft Availability, Vincent Mclean, Adam D. Reiman

Faculty Publications

Purpose — Aircraft fail to meet mission capable rate goals due to a lack of supply of aircraft parts in inventory where the aircraft breaks. This triggers an order at the repair location. To maximize mission capable rate, the time from order to delivery needs to be minimized. The purpose of this research is to examine the case of three airfields for the order to delivery time of mission critical aircraft parts for a specific aircraft type. Design/methodology/approach — This research captured data from three information systems to assess the order fulfillment process. The data were analyzed to determine the …

Spillover Effects In Product Customization, Samuel Babu Sekar

USF Tampa Graduate Theses and Dissertations

Product customization is increasingly being offered as consumers interact with businesses online. When consumers customize a product, they often choose from among multiple, inter-related categories. Thus, the choices made in a prior category could influence choices in later categories (spillover effect). Currently, marketers attempt to nudge consumers to choose more expensive/profitable options by preselecting these options (explicit reference). In this dissertation, I explore whether implicit references can be employed to generate a spillover effect. Implicit references are generated by arranging the options within a category in either descending or ascending price order, with descending price order favoring the selection of …

University Social Responsibility From The Transformative Ecofeminism Perspective, Luky Patricia Widianingsih, Iwan Triyuwono, Ali Djamhuri, Rosidi Rosidi

The Qualitative Report

This study aims to find conceptual innovations, with a focus on the scope of University Social Responsibility in the perspective of transformative ecofeminism. The basic belief that guides action in this research is the transformative worldview. The research approach is based on feminism with the data collection process carried out by observation, in-depth interviews, documentation, and FGDs. The two data research rigour strategies chosen were to maintain the credibility (internal validity) and reliability of the research data through triangulation of techniques and sources and to carefully review the documentation of research procedures/protocols and databases. The presentation of data and the …

Pilot Development: An Empirical Mixed-Method Analysis, Jonathan Slottje, Jason Anderson, John M. Dickens, Adam D. Reiman

Faculty Publications

Purpose — Pilot upgrade training is critical to aircraft and passenger safety. This study aims to identify variances in the US Air Force C-130J pilot upgrade training based on geographic location and provide a model to enhance policy that will impact future pilot training efforts that lower cost and increase operator quality and proficiency.
Design/methodology/approach — This research employed a mixed-method approach. First, the authors collected data and analyzed 90 C-130J pilots' aviation records and then contextualized this analysis with interviews of experts. Finally, the authors present a modified version of Six Sigma's define–measure–analyze–improve–control (DMAIC) that identifies and reduces the …

Supply Chain Resilience: How Autonomous Rovers Empirically Provide Relief To Constrained Flight Line Maintenance Activities, Mary A. Stanton, Jason Anderson, John M. Dickens, Lance Champagne

Faculty Publications

Purpose – The purpose of this research is to explore the utility of autonomous transport across two independent airframe maintenance operations at a single location. Design/methodology/approach – This study leveraged discrete event simulation that encompassed real-world conditions on a United States Air Force flight line. Though the Theory of Constraints (TOC) lens, a high-demand, human-controlled delivery asset is analyzed and the impact of introducing an autonomous rover delivery vehicle is assessed. The authors’ simulations explored varying numbers and networks of rovers as alternative sources of delivery and evaluated these resources’ impact against current flight line operations. Findings – This research …

Lindenwood Student Selected To Participate In Gyo Obata Fellowship, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

Organizational Event Stigma: Typology, Processes, And Stickiness, Kim Clark, Yuan Li

School of Economics and Business Administration Faculty Works

No abstract provided.

Entrepreneurial Orientation Impact On Micro And Small Enterprises In Egypt, Fayrouz Negm

Theses and Dissertations

The aim of the proposed study is to test and analyze the impact of Entrepreneurial Orientation (EO) on micro and small enterprises’ growth in Egypt, measured by three growth indicators: sales revenue, profit margin, and employment. The growth rates are measured over four periods (past three years, past year, next year, and next three years) to examine the historical and potential impact of EO on growth rates.

EO is defined as the process which organizations use to renew themselves and their markets by innovativeness, proactiveness, and risk-taking (Miller, 1983). While EO is considered one of the crucial factors in determining …

Environmental Transmission Of Career Interests Through A Genetic Lens: Understanding The Confounding Around Parental Occupation, Tyler Allan

USF Tampa Graduate Theses and Dissertations

Previous research has established that parents can influence the career interests of their children through both their shared genetics and the household environment they create. However, most studies look at these parental influences in isolation either focusing on the environmental influences or the genetic influences. As such, the results of these studies fail to account for potential confounding in their results do to the nature of career interests. This study used a genetically informative twin sample to address the issue of shared genetics while looking at the measured environmental influence a parent’s occupation has on their child’s career interests. A …

The Child Welfare Workforce Crisis – What We’Re Hearing From The Field, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Quality Improvement Center for Workforce Development (QIC-WD) and the National Child Welfare Workforce Institute (NCWWI) in collaboration with the Capacity Building Centers for States, Tribes, and Courts, recently worked with representatives of the Children’s Bureau to listen to concerns of state child welfare and human resources (HR) leaders about the child welfare workforce. This blog post highlights what leaders (representing 29 states) described as their biggest concerns and what strategies agencies have put in place to reduce turnover and improve the applicant pool. We have also included links to information about evidence-informed efforts that could help jurisdictions address some …

2022-June-20-Carter Railroad Museum Heritage Day Is Saturday, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. (June 20, 2022) – From Chicago to St. Louis, America’s big Midwestern cities had something in common - railroads galore.  

On Saturday, June 25, the free-entry George L. Carter Railroad Museum on the campus of East Tennessee State University will showcase the railroads that once crisscrossed the Midwest. With an industrial and agricultural base, the action was non-stop and numerous railroads were the primary way to reach cities from smaller towns and areas before the highway system came into being.

Showcasing Midwestern railroads

“At least as railroad history is concerned, the East and West truly met here,” …

2022-June-20-Etsu Online Nurse Practitioner Program Among Top Programs In Tennessee.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

The Reece Museum will host “An Evening with Eugene Wolf: A Benefit for the Sammie L. Nicely Collection at the Reece Museum” on Thursday, Sept. 15, from 7:30-9 p.m.  

 

The evening begins at 6:30 p.m. with a reception and cocktail hour, when guests will have the opportunity to meet Wolf before the performance begins. Wolf was a personal friend of Sammie Nicely, and has worked with the Reece and community partners to hold an intimate performance of his award-winning one-man show, “The Book of Mamaw.”   

 

All proceeds from this event will go toward the purchase of collections storage equipment to …

Think Tank Double Helix Methodology On Employment Problems In Internet Age, Yan Xia, Feng Zhang, Jiaofeng Pan

Bulletin of Chinese Academy of Sciences (Chinese Version)

With the world-renowned development and proliferation of the Internet in China, we have seen the dawning of the IoE (Internet of everything) era, where there will be significant permeation into all corners of society. The new formats as Internet economy and digital economy become the new momentum for economic growth, and it will have profound impact on the demand for skills, which is considerably high on the agenda of social research. Accordingly, we need to grasp the law of development, have insight of trends, make predictions and give policy response. This study proposes to build a new think tank research …

Innovation’S Hidden Externalities, Stephanie Plamondon Bair

BYU Law Review

When commentators discuss innovation’s externalities, they often classify them into one of two categories. On the positive externalities, or “spillovers” side, legal and economics scholars often speak of the benefits innovation confers on other innovators. Future innovators profit from past innovation as they “stand on the shoulders of giants” to develop progressively new and better innovation. Discussion of innovation’s negative externalities, on the other hand, has mainly focused on social harms not directly related to future innovation that particular advances impose on third parties—the classic example being pollution. Thus, the common understanding is that innovation’s spillovers positively impact innovation (among …

Looking For Inclusivity In Higher Ed? Start In The Classroom!, Michelle C. Carpenter

Atlantic Marketing Journal

The rallying cry for inclusivity has never been greater in higher education. As professors look for ways to ensure all sociocultural perspectives are present in their course activities, lectures and discussions, many questions remain beginning with who should be addressing these issues as well as how exactly this might be accomplished. Increasingly more faculty are opening their classrooms to this discussion, even if diversity is not a required element of their course. Exit interviews conducted in Spring 2021 with senior marketing majors at a Mid Atlantic University provided an opportunity for students to share their perceptions about inclusivity and what …

Investigating The Impact On Student Engagement From Converting Face-To-Face Classes To Online In Response To Covid-19, Anita Whiting

Atlantic Marketing Journal

Paper investigates the impact on student engagement from converting traditional face-to-face classes to online in response to Covid-19. In particular, this study investigated the impact of conversion to online on four different types of student engagement: (1) participation engagement, (2) emotional engagement, (3) skill engagement, and (4) performance engagement. Survey data were collected from 160 business students who had their face-to-face classes converted to online due to Covid-19. Results of study show that all four types of student engagement significantly declined when classes were converted to online. Participation engagement declined the most while performance engagement declined the least. Non-traditional students …

Enhancing Sales Education By Incorporating An Innovative International Role Play, Diane R. Edmondson, Lucy Matthews, Hannah Makarczyk

Atlantic Marketing Journal

In today’s society, the global marketplace has become more relevant to all businesses to help ensure sustainability (Hummel, 2012). In marketing, students pursuing a career in sales can find significant opportunities; however, there are unique skills needed when selling internationally (Salesforce, 2021). Prior research has highlighted lost revenue due to internationally incompetent employees (Daniel, Xie, & Kedia, 2014). A content analysis of 139 Sales Education Foundation universities was completed to determine the extent to which international sales education is currently being incorporated in sales curriculum. Results indicate that only 6.5% include some international sales element as part of their program. …

Understanding Millennials Regarding Online Versus In-Store Grocery Shopping Preferences, Timothy L. Schauer

Atlantic Marketing Journal

Grocery shopping has changed in significant ways over the last 150 years – all to allow customers to choose their own items (Strasser, 1989). Within the last decade, large U.S. supermarkets, like Kroger, Walmart, and Safeway have rolled out online stores (Perez, 2015). However, in 2017, when the Internet-based giant, Amazon, acquired Whole Foods and developed the Amazon Go concept store, the march toward online-only sales came into question. The purpose of this research is to attempt to understand the preferences associated with Millennials regarding online versus in-store grocery shopping preferences. This paper provides the following contributions. First, it extends …

Keeping The Faith: The Impact Of Religiosity On Controversial Social Justice Advertising, Rebecca Rast, Josh Coleman, Christina S. Simmers

Atlantic Marketing Journal

Religious individuals have traditionally responded negatively to controversial advertising; however, little has been examined in their response to brand activism in the form of social justice issues. Interestingly, brands may find support from more religious individuals when promoting certain social issues. Across three studies using two social networks (Twitter and Instagram), this research demonstrates that individuals who identify as more religious (compared to those who identify as less religious) consistently display higher attitudes, intentions, and perceptions of authenticity for brands supporting social justice issues (precisely racial inequality, or “Black Lives Matter”). These findings are explained through social identity theory, in …

Validation Of Entrepreneurial Marketing Dimensions In North Carolina Wineries, George D. Shows, Pia A. Albinsson, James E. Stoddard

Atlantic Marketing Journal

This aim of this article is to test and validate a recently developed Entrepreneurial Marketing (EM) scale in the context of North Caroline Wineries. Previous EM literature suggests that EM consists of six dimensions, namely 1) proactive orientation, 2) opportunity orientation, 3) customer intensity, 4) innovation focused, 5) risk management, and 6) value creation. Using confirmatory factory analysis and structural equation modeling on data collected from small businesses (e.g., NC wineries), results confirm the EM consists of five of the proposed six dimensions in the NC winery context. Risk management was not included in the final model. Implications for theory …