Business Commons^™

2023-May-01-Pepper On Patrol- Sit, Stay, 'Heal', University Marketing And Communication, East Tennessee State University

ETSU News

“At ETSU, we support the student as a whole,” said Dr. Alison Davis, interim director of the ETSU Counseling Center.

Among the many resources ETSU offers to support wellness is Sgt. Pepper, the university's emotional support dog. Pepper brings smiles to the faces of the people she meets on campus.

Students, faculty and staff also have access to a host of mental health and wellness resources, ranging from counseling services to financial aid. For more information, visit etsu.edu/counseling.

2023-May-01-Theres Just Something About Being In Nature, University Marketing And Communication, East Tennessee State University

ETSU News

The beauty of ETSU’s campus shines year-round, and as mid-spring inches toward summer, it grows ever more colorful! Students, employees, and members of the community can enjoy splashes of ETSU blue and gold, as well as red, white, purple, and pink as they stroll across campus.

Thanks to the hard-working Grounds and Landscape Department for planting, weeding, and watering the flower beds, planters, and hanging baskets that will grow even more lovely throughout the summer months!

Close-up of flower in a bed of begonias.

Petunias and other flowers in planter with blooming rhododendron in the background in front of Warf-Pickel …

Post-Covid-19 Employee Satisfaction: An Examination Of Flexible Work Arrangements, Joshua Cooper

Honors Theses

Amid the COVID-19 pandemic, many businesses had to switch their strategy to stay afloat in such unprecedented times. One way that businesses, as well as entire industries, pivoted was by using flexible work arrangements to alleviate the stress and potential danger of employees gathering at work. The addition of flexible working arrangements into industries has created an entirely different world of work that challenges the traditional form of working in a face-to-face format. Moving forward, after the pandemic, industries have to accommodate for these more present working conditions that impact how employees view their satisfaction with their job. This research …

Essays On Behavioral Decision Making In Crowdfunding Environments, Bright Frimpong

Theses and Dissertations

Crowdfunding has revolutionized the world of financing. From entrepreneurs to financially excluded individuals seeking funding for essential projects, crowdfunding provides an expansive platform for project founders to raise needed capital for pending or ongoing projects. In addition to raising capital, founders also use crowdfunding to test market an idea, gain exposure for future funding, gain validation, and build trusting relationships with backers (Zhou et al., 2018). However, the success of crowdfunding is dependent on crowd participation- backer support and funding. The importance of crowd participation in crowdfunding is not limited to project funding, but also building public involvement and support …

Understanding Romania's Poverty: A Historical Overview Of Economics And Politics And Their Implications On Poverty Today, Benjamin Bucur

Senior Honors Theses

Romania is a country with a high-income economy that is experiencing considerable growth following its economic reforms of earlier decades. With growth, tendencies for an unequal society are prevalent. Therefore, appropriate economic policies that are specifically targeted toward bottlenecks are essential. This thesis seeks to outline the major types of poverty in Romania while also offering actionable entrepreneurial and educational insights that practically combat poverty at its roots.

A Consumer's Guide To Greenwashing, Katie Fowler

Marketing Undergraduate Honors Theses

Over the past 37 years since the term greenwashing was coined, there have been sparse attempts to regulate this deceptive environmental marketing. The Federal Trade Commission (FTC) created its Guides for the Use of Environmental Marketing Claims, also known as the Green Guides, in 1992. The Guides have been revised on three separate occasions – 1996, 1998, and 2012 – in an attempt to remain relevant with the proliferation of environmental marketing claims and trends. However, the Guides were created as interpretive rules that do not give the FTC the authority to enforce the regulations unless they can prove that …

Recruiting Gen Z: An Emerging Talent Internship Thesis At Petsmart, Emma Jewell Symancyk

Marketing Undergraduate Honors Theses

During the summer of 2021, I served as the Emerging Talent intern in Human Resources for PetSmart. While this internship was virtual, PetSmart is the largest pet retailer and is headquartered in Phoenix Arizona. I served as the Human Resources intern in Emerging Talent. The Emerging Talent team is responsible for recruiting and developing the future talent of PetSmart through identifying diverse top-caliber talent and positioning the organization as an employer of choice. Over the summer, I was tasked with developing a campus ambassador program for talent acquisition to increase diversity in the variety of roles and programs that Emerging …

Social Entrepreneurship And Its Impact On Women In Poverty., Allison Primm

Marketing Undergraduate Honors Theses

Poverty is a complex issue that will require complex solutions. There is a disconnect between the two as people living in poverty usually connect it to ideas of self-esteem, pride, and confidence. In contrast, people who aren't living in it will connect poverty to the lack of material possessions and more physical needs. Proposed solutions and ventures that seek to assist those living in poverty must consider that each individual living in poverty has a different situation. This paper will explore the effect that social enterprises have on Women in poverty by providing employment, training, and support. The company Trades …

Irrigation-As-A-Service For Smallholder Farmers, Ishani Lal

Department of Agricultural Economics: Dissertations, Theses, and Student Research

Irrigation is a crucial management practice that can help increase food security among smallholders globally while mitigating climate change impacts. High-efficiency irrigation technologies such as drip kits and sprinkler systems are relatively expensive and smallholder farmers cannot afford them to buffer crop yields against low precipitation. In many developing countries, farmers participate in robust informal markets for renting and sharing of irrigation equipment. Such services may be operated by farmers or via a third party such as irrigation start-ups, water user associations, non-governmental organizations, or even government agencies. These services are referred to collectively as Irrigation-as-a-Service (IaaS).

The objective of …

Nintendo Strategic Audit, Stephanie Herridge

Honors Program: Senior Projects (Public)

Nintendo is a Japanese-based multinational company that is one of the primary competitors in the video game industry. It has smaller headquarters located in North America and Europe and continues to pursue new markets and customers. Having remained successful for over a century, Nintendo pursues unique forms of strategy to maintain relevance for current generations of consumers. This strategic audit seeks to dissect Nintendo’s long-term profitability by analyzing the company’s history, competitive resources and advantages, and the current challenges and trends in the video game industry as a whole. The tools used to explore the industry include Porter’s Five Forces …

Realizing The Good Despite Customer Mistreatment, Carissa Kim

College of Business: Dissertations, Theses, and Student Research

Unruly and rude customer behavior is on the rise. Estimates indicate that frontline employees experience ten episodes of customer mistreatment daily. Not only is customer mistreatment detrimental for the frontline employee (e.g., higher turnover, lower job satisfaction, lower well-being, and more), but also for customers that witness (e.g., emotional contagion) or engage (e.g., loss of morals) in these deviant interpersonal behaviors. Extending the body of research on customer mistreatment, my dissertation seeks to investigate silver linings or possible functional consequences of customer mistreatment. My dissertation draws from Emotions as Social Information (EASI) theory to investigate the outcomes of mistreatment in …

2023-May-01-Empowering The Next Generation Of Innovators, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – East Tennessee State University’s Entrepreneurship Program is partnering with FoundersForge, a leading local entrepreneur center, and the Johnson City Chamber of Commerce, to host the inaugural High School Entrepreneur’s Boot Camp. This four-day summer camp runs June 26-29, and is open to students in grades 8-12, including home-schooled students at the equivalent grade level. 

  

The High School Entrepreneur’s Boot Camp happens on the ETSU campus from 10 a.m.-3 p.m. daily. This program aims to instill valuable life skills, innovative thinking and leadership qualities in participating students while providing them with the tools and resources to develop their …

2023-May-01-Etsu Board Of Trustees To Hold Special Called Meeting, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University’s Board of Trustees will hold a special called meeting on Friday, May 19 at 11 a.m. to discuss the budget for 2023-24 and other business as necessary.

The meeting will be conducted permitting participation by electronic or other means of communication if necessary. A livestream of the meeting will be available at etsu.edu/trustees/livestream.php.

When they become available, the agenda and accompanying materials for the meeting will be posted at etsu.edu/trustees under “Meeting Schedule & Materials.”

For more information, call 423-439-4317.  For disability accommodations, call the ETSU Office of Disability Services at 423-439-8346.

2023-May-01-Leaders In Primary Care, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University’s Quillen College of Medicine made a significant jump in this year’s U.S. News & World Report ranking of “Medical Schools: Primary Care,” moving from 65 in 2022 to 38 this year.

Quillen College of Medicine also ranked among the top-10 “Medical Schools with the Most Graduates Practicing in Health Professional Shortage Areas,” and was ranked 39^th in “Medical Schools with the Most Graduates Practicing in Primary Care.”

Among schools ranked in the “Medical Schools: Primary Care” category, ETSU ranked second in Tennessee and seventh in the Southeast. Schools are ranked based on faculty resources, academic …

2023-May-01-Level Up- Discover The Future Of Gaming, University Marketing And Communication, East Tennessee State University

ETSU News

ETSU Esports is forging a path in the collegiate gaming community, striving to come out on top as a leader in the industry. 

Esports is one of the fastest growing industries in the world, and by embracing this new modern athlete, ETSU is going beyond what was thought possible in the gaming industry. The esports team is focused on providing students with opportunities that will accelerate them in their future careers by allowing them to gain leadership, marketing, broadcasting, video editing and production experience.  

“Working in the esports industry and the general, online video production industry is something that I …

2023-May-01-Quillen College Of Medicine Graduates 70 Students, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University’s Quillen College of Medicine celebrated commencement on Friday with 70 students being awarded their Doctor of Medicine degree.

This summer, the Class of 2023 will disperse to their residencies across 20 states and the District of Columbia. The Class of 2023 matched into 15 different specialties and enjoyed a 100% match rate for the second straight year.

“While many members of the Class of 2023 will spread out across the nation to complete their residency training, we know they will represent Quillen well wherever they end up,” said Dr. Bill Block, ETSU vice president for clinical …

2023-May-01-Tony Treadway Appointed To Etsu Board Of Trustees, University Marketing And Communication, East Tennessee State University

ETSU News

Tennessee Gov. Bill Lee has appointed Tony Treadway, president and CEO of The Creative Energy Group Inc., to the East Tennessee State University (ETSU) Board of Trustees.

Treadway, a native of Erwin and an ETSU graduate, brings to the board a rich and varied background as a journalist, brand marketing strategist and community leader. In his capacity as founder of a top advertising agency based in Johnson City, Treadway has continuously championed ETSU, employing many of its graduates and contributing to significant university initiatives, including the creation of the William B. Greene Jr. Stadium.

Tony Treadway

"Tony’s deep roots …

Kate Spade Strategic Analysis, Cydne Munson

Honors Program: Senior Projects (Public)

Kate Spade is an American luxury handbag and accessory company. The company is best known for its fun yet timeless and functional designs and has been a highly regarded and recognized brand since its inception nearly thirty years ago. This report explores the history of the Kate Spade brand and its resources that contribute to competitive advantages in the industry. A Porter’s Five Forces analysis and a PESTEL analysis are used to examine Kate Spade’s external environment and the luxury handbag industry as a whole. Finally, potential future threats and strategies to counteract them are examined.

Johnson & Johnson Strategic Audit, Hannah Headley, Lucy Peterkin, Ryan Nyffeler, Joshua Wiemers, Bailey Birkholtz

Honors Program: Senior Projects (Public)

Johnson & Johnson (J&J) is a healthcare company that generates economic value from its three core business segments: Consumer Health, Pharmaceuticals, and Medical Devices. Recent innovations include new pharmaceutical products, remote clinical trials, automated patient recruitment, improved scientific and digital literacy amongst employees, and innovative digitized models for supply chain planning. J&J has a competitive edge in R&D efficiency, with a 4.35 return on research capital ratio. Sociocultural, technological, and economic factors will play a large role in changing the pharmaceutical industry environment, and J&J is well positioned to benefit from sources of growth such as the increase in aging …

Nvidia Corporation: Pc Gaming Industry Strategic Audit, Charlie Peng

Honors Program: Senior Projects (Public)

Nvidia is a semiconductor company focusing on high-performance computer graphics technology. The company designs graphics processing units (GPUs), which are used in a variety of fields such as data centers, artificial intelligence (AI), and gaming. This paper seeks to examine Nvidia’s position within the PC gaming industry. First, PESTEL and Porter’s Five Forces analyses are used to detail the overall PC gaming industry. The next section examines how Nvidia competes through its strategy, resources, and competitive advantages. Finally, future challenges and recommendations to position the company are explored.

Mckinsey & Company: People And Organizational Performance Strategic Analysis, Sadie Richards

Honors Program: Senior Projects (Public)

McKinsey & Company is an international management consulting firm for businesses, governments, and institutions. It is one of the five largest consulting services in the United States and one of the “Big Three” management consulting firms of the United States. This report focuses on McKinsey & Company’s People and Organizational Performance sector and provides an internal and external analysis to understand how it has gained and maintained a sustainable competitive advantage in its industry. Specifically, this report uses Porter’s Five Forces and a PESTEL Analysis as tools to analyze the macro environment and competition within the industry. Recommendations are given …

Marriott International: A Managerial Strategic Audit, Brooke Eschenbrenner, Alex Zlatic, Madison Bechtel, Brandon Collins, Charlotte Straley, Grant Gubbels

Honors Program: Senior Projects (Public)

A strategic management audit of the public firm, Marriott International, was conducted to identify various factors and managerial strategies that affect Marriott and the global hotels and tourism industry. At the industry level, we conducted a PESTEL and Five Forces analysis, researched the competitive landscape, and assessed the total value potential. We found that the industry experienced a major decline during the COVID-19 pandemic but saw recovery as international travel opened up again. On the company level, we conducted an internal analysis, identified Marriott’s management structure, and identified the firm’s structure and strategies through a SWOT analysis and other relevant …

Northern Oil & Gas Strategic Audit, Jacob Hansen

Honors Program: Senior Projects (Public)

Northern Oil & Gas is an energy company that operates in various basins across the United States. The company utilizes a non-operating model, meaning it does not drill wells or operate rigs, but rather partners with operators and acquires fractional working interests in drilling units. This report seeks to understand Northern Oil & Gas’ business model by examining its competitive strategy, advantages, and resources. Internal and external environmental factors are also analyzed using both PESTEL analysis and Porter’s Five Forces. In addition, key challenges facing the company are explored and recommendations are given on how Northern Oil & Gas can …

The Mutual Constitution Of Culture And Psyche: The Bidirectional Relationship Between Individuals’ Perceived Control And Cultural Tightness-Looseness, Anyi Ma, Krishna Savani, Fangzhou Liu, Kenneth Tai, Aaron C. Kay

Research Collection Lee Kong Chian School Of Business

According to the theory of mutual constitution of culture and psyche, just as culture shapes people, individuals’ psychological states can influence culture. We build on compensatory control theory, which suggests that low personal control can lead people to prefer societal systems that impose order, to examine the mutual constitution of personal control and cultural tightness. Specifically, we tested whether individuals’ lack of personal control increases their preference for tighter cultures as a means of restoring order and predictability, and whether tighter cultures in turn reduce people’s feelings of personal control. Seven studies (five preregistered) with participants from the United States, …

Ethics-Related Cheap Talk In 10-Ks, Sedat Erdogan

Open Access Theses & Dissertations

In this study, I investigate the existence of direct ethics-related cheap talk in 10-Ks. Firms can utilize ethics-related language in 10-Ks to emphasize the importance of ethics or ethical behaviors. Direct ethics-related language in corporate financial disclosures may increase the stakeholdersâ?? expectation that firms act ethically. However, ethics-related language in 10-Ks shows cheap talk characteristics since it is qualitative, unaudited, not binding, and not costly to generate. As a result, firms may increase the extent of direct ethics-related language in 10-Ks to obfuscate corporate financial disclosures to confuse stakeholders. I focus on regulatory and financial pressure sources to understand ethics-related …

Online Food Delivery Platforn Use By Restaurants, Jessica Felix Martinez

Open Access Theses & Dissertations

During the COVID-19, many restaurants were forced to adopt online food delivery platforms such as Door Dash, Uber Eats to serve their clientele. In this dissertation, I examine the following research question: what challenges and benefits did restaurant managers consider to adopt online food delivery platforms during the COVID-19 pandemic? To answer this question, I present three essays. In the first essay, I reviewed the existing academic and practitioner literature on the research context, identified the major players in the food delivery industry, and summarized the challenges that restaurants faced during the pandemic. In the second essay, I identified what …

Essays On Reit Founder Ceos, Michael Mcgonigle

Open Access Theses & Dissertations

I explore how founder CEOs influence the firm. In my first chapter I examine how founderCEO risk-aversion affects firm capital structure. Using book and market leverage ratios to proxy for risk aversion, I show that REITs with founder CEOs have less leverage than other REITs. This result holds when controlling for firm size, firm age, tangibility, profitability, growth potential, diversification strategy, property-type fixed effects and year fixed effects. I use a propensity score matching methodology to examine whether the reduced leverage is due to factors other than a CEO's founder status. The results do not support that notion. I use …

Asset-Rich And Cash-Poor: Which Older Adults Value Reverse Mortgages?, Joelle H. Fong, Olivia S. Mitchell, Benedict S. K. Koh

Research Collection Lee Kong Chian School Of Business

Home equity represents a substantial share of retirement wealth for many older persons, particularly in Asia where national housing policies have encouraged home-ownership. This paper explored the potential for reverse mortgages to help 'asset-rich and cash-poor' older Singaporeans unlock their home equity while ageing in place. The empirical analysis was based on a nationally representative survey of home-owners age 50+ in the 2018 Singapore Life Panel (N = 6,258). Our analyses showed that the average older home-owner holds some 60 per cent of total net wealth in housing equity, suggestive of high demand potential for reverse mortgage products. Nevertheless, actual …

Determining The Degree To Which Ideational Behavior Predicts Occupational Identity Achievement In Emerging Adult College Students Preceding Entry Into The Fourth Industrial Revolution Workforce, Carrington M. Faulk

STEMPS Theses & Dissertations

As emerging adults transition into the Fourth Industrial Revolution (4IR) workforce, it is essential to understand the factors that predict successful occupational identity achievement, as automation will impact human occupational identity crises. This descriptive cross-sectional study implemented a correlation design to determine the degree to which ideational behavior predicts occupational identity achievement preceding entry into the 4IR workforce. Using a sample of 166 emerging adult college students from a Mid-Atlantic, diverse, four-year university, data were collected using Runco’s Ideational Behavior Scale (RIBS) and Melgosa’s Occupational Identity Achievement subscale (OIA). Results showed that ideational behavior significantly predicted occupational identity achievement ( …

Creating Jo, Jenna Olson

Undergraduate Honors Capstone Projects

With the rise of technology, physical invitations have largely been replaced by digital invitations and e-cards. This change in invitation culture has led to less time and energy being spent on celebrating important life events. I created JO to help individuals elevate the important moments in their lives through intentional communication and beautiful designs. JO products seek to display effective, aesthetically pleasing, and meaningful messaging. This project documents my business, JO, through a written business plan and website.

A business plan aims to demonstrate a well-developed idea to gain support and investment. My business plan includes an executive summary, company …