Business Commons^™

Understanding The Continuance Intention To Use Chatbot Services, Jeeyeon Kim, Yiling Li, Jeonghye Choi

Asia Marketing Journal

Chatbot services have become an essential communication tool for interacting with consumers in e-commerce. To understand consumer behavior in the context of chatbot services, we apply the Theory of Planned Behavior (TPB) to analyze continuance intention to use and additional predictors to explain behavioral intention. An analysis of data collected from 300 digital shopping users who had experienced chatbot services revealed that an extended TPB model holds for the continuous use of chatbot services, driven by both interaction and information quality. Accordingly, these findings provide a better understanding of consumer behavior toward chatbot services and valuable insights into digital customer …

Understanding The Role Of Social Media Marketing And Technology Adoption Model In Shaping Customer Adoption Of Digital Banking, Jonathan Bagus Pradhana Basoeki, Anna Amalyah Agus

The South East Asian Journal of Management

Research Aims: The present research aims to investigate factors that significantly influence customers’ behavioural intention to use digital banking products. Following prior work on social media marketing and the influence of conglomerate group benefits, in addition to providing a comprehensive understanding, the research incorporates three established theories: the Theory of Planned Behaviour, the Technology Acceptance Model, and the Unified Theory of Acceptance and Use of Technology.

Design/Methodology/Approach: The sample consists of current Allo Bank users. Data collection involved convenience sampling and a self-administered online questionnaire filled out by 262 respondents in Jakarta, Indonesia. The data analysis technique used was SEM …

The Santa Clara, 2023-10-31, Santa Clara University

The Santa Clara

No abstract provided.

Depaul Digest

DePaul Magazine

College of Education Professor Jason Goulah fosters hope, happiness and global citizenship through DePaul’s Institute for Daisaku Ikeda Studies in Education. Associate Journalism Professor Jill Hopke shares how to talk about climate change. News briefs from DePaul’s 10 colleges and schools: Occupational Therapy Standardized Patient Program, Financial Planning Certificate program, Business Education in Technology and Analytics Hub, Racial Justice Initiative, Teacher Quality Partnership grant, Intimate Partner Violence and Brain Injury collaboration, School of Music Career Closet, Sports Photojournalism course, DePaul Migration Collaborative’s Solutions Lab, Inclusive Screenwriting courses. New appointments: School of Music Dean John Milbauer, College of Education Dean Jennifer …

2023-October-31-Etsu Training Leaders In Special Education.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

With national headlines about children with special needs being left behind, special education instructors are needed now perhaps more than ever.

And East Tennessee State University is preparing graduates well for such a career.

“I was lucky to participate in many campus-related service organizations like POP Arts and Access ETSU that serve students with exceptionalities,” said Cameron Phillips, a special education teacher at Dobyns-Bennett High School. “This real-world experience of working with these individuals is unmatched.”

For Phillips, a peer mentoring program called BUDS, short for Buddies Understanding Different Students, proved life-changing. As a senior at Dobyns-Bennett – the same …

Not All Best Practices Result In Best Performances: Two Empirical Studies Of Online Accounting Education, Mark Sanders

Dissertations

Exploring the impact of specific pedagogical strategies in online accounting education on student learning outcomes is central to this research. This two-study dissertation focuses on the influence of course delivery methods on student performance and the mediating function of accounting efficacy. A diverse sample of accounting and business students was quantitatively analyzed to determine the relationship between course structure, classroom justice, students’ motivation and their accounting efficacy, applicability of learned material, and final grades. Even though certain teaching practices were advantageous, the combination of these practices did not always lead to improved student performance, according to the findings. Significant determinants …

Relationship Between Transformational Leadership And Employees' Creativity With Psychological Empowerment As Mediator, Nurshahira Ibrahim, Azman Ismail, Norazila Mat, Tugba Erhan

The South East Asian Journal of Management

Research Aims: This study examines the mediating effect of psychological empowerment on the relationship between transformational leadership and employee creativity in a financial organisation in Peninsular Malaysia.

Design/Methodology/Approach: Quantitative methods were employed in this study. Two hundred questionnaires were distributed to employees of Islamic financial institutions in Malaysia. Of these, only 153 questionnaires were usable. Random sampling and partial least squares structural equation modelling (PLS-SEM) techniques were utilised in data analysis.

Research Findings: The results of the analysis showed that psychological empowerment had an indirect effect on the impact of transformational leadership on employee creativity in the organisation under …

Does Reputation Lead To Student Loyalty? The Case Of A Private Higher Education Institution, A State University, And A Local College, Jean Paolo G. Lacap, Jaime V. Cortez

The South East Asian Journal of Management

Research Aims: The current research aims to analyse (1) the direct interrelationships of higher education institutions' (HEIs) reputation, student satisfaction, and student loyalty; (2) the mediating effect of student satisfaction on the relationship between HEI reputation and student loyalty; and (3) the moderating role of HEI type (private HEI [PHEI], state university/college [SUC], local university/college [LUC]) on the links between HEI reputation and student satisfaction, HEI reputation and student loyalty, and student satisfaction and loyalty.

Design/Methodology/Approach: All hypothesised relationships were analysed using partial least squares – structural equation modelling (PLS-SEM).

Research Findings: The results revealed that (1) HEI reputation …

Strategic Orientation And Absorptive Capacity: The Mediating Role Of Functional Conflict, Md Daud Ismail, Zurina Samsudin, Mohd Salekhan Othman, Roshayati Binti Abdul Hamid

The South East Asian Journal of Management

Research Aims: This study investigates the mediating role of functional conflict in explaining the effect of market orientation on the absorptive capacity of small and medium enterprises (SME) exporters in emerging markets.

Design/Methodology/Approach: The data were successfully collected from 124 respondents and tested using structural equation modelling via Smart-PLS.

Research Findings: The results support the notion that responsive market orientation and proactive market orientation positively influence absorptive capacity. In addition, functional conflicts serve as a quasi-mediator in the relationship between responsive market orientation and absorptive capacity.

Theoretical Contribution/Originality: The export competitiveness of SMEs is the output of intangible assets of …

Sustainability Disclosure In The Malaysian Construction Sector: The Effect Of Community And Media Legitimacies, Suria Majdi, Norman Mohd Saleh, Maizatulakma Abdullah, Norazlan Alias

The South East Asian Journal of Management

Research Aims: The objective of the study is to examines the effects of stakeholder pressure on sustainability disclosure (SD). The study includes the effect of community on SD when company consider the media as one of the legitimate stakeholders.

Design/Methodology/Approach: Stakeholder legitimacy is evaluated using SD via content analysis based on panel data sample from construction and property sector.

Research Findings: It was found that legitimacy is an antecedent and has positive relationship with SD. Furthermore, this relationship between community legitimacy and SD is stronger when mediated by media legitimacy.

Theoretical Contribution/Originality: This study shows the effects of legitimacy attribute …

2023-October-31-Sherrod Library Reaches Out In Many Ways To Support Students, Faculty.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

Academic libraries come with a built-in clientele. Students must write term papers, after all, and faculty use library resources in course preparation and research. But with the constantly changing technology and methodologies, it can be hard to keep up with the myriad ways to use the library.

Staff at the Sherrod Library of East Tennessee State University work hard to help students and faculty stay on top of it all. To do this, the library engages in two different kinds of outreach, according to David Atkins, dean of the Sherrod Library.

“First, we support students and faculty with their research …

Asesmen Transformasi Digital Galeri Nasional Indonesia, Desy Novita Sari, Luki Wijayanti

Jurnal Ilmu Informasi, Perpustakaan, dan Kearsipan

Digital transformation assessment has not received full attention and is still rarely carried out by art galleries/museums in Indonesia. Digital transformation research on library and information science (LIS) that covers GLAM's concept focuses more on libraries, archives, and museums, while art galleries are scarce, especially in Indonesia. This study aims to conduct a digital transformation assessment of art galleries, especially the National Gallery of Indonesia (Galnas). The research uses a quantitative method by applying a digital transformation framework questionnaire that had tested at 400 cultural institutions in Italy (including art galleries). This research measures the Digital Readiness Index (DRI) on …

Importance Of Crisis Management And Business Continuity Teams, Alan Saquella

Publications

Just as distracted drivers can cause accidents, businesses must be prepared to mitigate risks and distractions during times of crisis. Issues occurring on the road can be mirrored in the corporate world, emphasizing the importance of crisis management and business continuity teams.

Book Review: Women In Financial Services: Exploring Progress Towards Gender Equality, Jessica Ye

Journal of International Women's Studies

No abstract provided.

Assessing Accessibility: An Exploratory Study On The Relationship Between The Barriers To Corporate Leadership For Those With Disabilities And The Effect On Corporate Culture, Christina Dicostanza

Honors Projects in Management

In my thesis, I seek to understand what the challenges managers with disabilities face in the workplace are and how companies can create more inclusive and accommodating work environments for these individuals. I also want to uncover whether or not the corporate culture of companies with employees with disabilities have a higher level of empathy within their corporate culture. I will be examining the role and complexities of identity for an employee with a disability, as well as how the current corporate hiring practices and common organizational structures create obstacles for those with disabilities, especially when it comes to elevated …

A Developed Framework For Studying Cyberethical Behaviour In North Central Nigeria, Aderinola Ololade Dunmade, Adeyinka Tella, Uloma Doris Onuoha

Journal of Cybersecurity Education, Research and Practice

ICT advancements have enabled more online activities, resulting in several cyberethical behaviours. Literature documents prevalence of plagiarism, and online fraud, among other misbehaviours. While behaviour has been explained by several theories, as scholarship and research advances, frameworks are modified to include more constructs. The researchers modified Fishbein and Ajzen (2011)'s Reasoned Action Approach to study female postgraduate students' perspectives toward cyberethical behaviour in North Central Nigerian universities.

The study focused on four variables, which were adequately captured by the model: perception, awareness, and attitude.

An adapted questionnaire collected quantitative data. This study used multistage sampling. A sample size of 989 …

Information Systems Management, Radwan Ali

KSU Distinguished Course Repository

IS 3100 illustrates how to effectively use, manage, and participate in the development of information technology applications that support common business processes. This course focuses on the interdependence among an organization’s management, business processes, and information systems and provides hands-on experience in developing a business information system.

Virtual Reality At Workplace For Autistic Employees: Preliminary Results Of Physiological-Based Well-Being Experience, M. A. Reyes-Consuelo, D. Michaud, J. Proulx-Guimond, Jocelyne Kiss, C. Vincent, G. Edwards, James Hutson, J. Ruel, S. Letscher, V. Psyche, C. Papi, M. Caouette, I Feillou, Piper Hutson

Faculty Scholarship

Emotional health problems in the workplace often hinder the integration and retention of autistic employees (AE), a challenge identified in many sectors. Recent literature highlights the consequences of these problems, such as burnout leading to reduced productivity and resignation. Previous research supports the effectiveness of virtual reality (VR) for training a variety of specific skills (e.g. riding a bus or plane travel), as well as more complex social skills, such as emotion recognition and functional communication. In addition, existing studies on using physiological self-monitoring in AE training offer a promising approach to promoting improved emotional health. The present paper reports …

2023-October-30-Etsu Professor Will Spend Semester Abroad.Pdf, University Marketing And Communication, East Tennessee State University

ETSU News

East Tennessee State University’s Dr. Ingrid Luffman, an award-winning professor teaching in the Department of Geosciences, will take her expertise across the Atlantic next year as part of a budding international partnership.

Luffman will teach a semester at Harlaxton College during the 2024 spring semester.

While ETSU and Harlaxton College have been formal academic partners since 2019, Luffman is the first ETSU professor to teach a semester at the England-based school.

Such a partnership promises a wealth of opportunities that benefit faculty, staff, students and the community, including the chance to share resources and curriculum, student and faculty exchange …

The Effect Of Cloud-Based Platforms On Auditing Standards Set By The Pcaob, Quinn Bourland

Honors Theses

As accounting software has evolved over time, so have the procedures and expectations associated with those programs. Similarly, cloud-based platforms have become more and more prevalent, and theoretically, there ought to be more procedures and expectations associated with these platforms. While there are many sources of regulation for the accounting industry, audits are given careful consideration due to the influence they have on the decision of external users of financial statements. One such place where the procedures and expectations are explicitly defined is for audits of public companies through the Auditing Standards created by the Public Company Accounting Oversight Board …

12th International Conference On Business, Technology And Innovation 2023, University For Business And Technology - Ubt

UBT International Conference

Welcome to IC – UBT 2023

UBT Annual International Conference is the 12th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make …

Green Economy Induces Energy Crisis Case: Europe, Ardian Uka, Erzana Uka

UBT International Conference

The green economy is a rapidly growing sector that has the potential to drive sustainable economic growth and development. However, the growth of the green economy can also have unintended consequences, including exacerbating existing energy crises. This study focuses on the relationship between the green economy and energy crisis in Europe, exploring the impact of the green economy on energy supply and demand and the ways in which it exacerbates energy crises. The study will utilize a combination of primary and secondary data sources, including government reports, academic studies, and expert interviews, to gather information on the green economy and …

The Role Of Vocational Education And Training In Bridging The Skills Gap In The Labour Market, Kujtim Zylfijaj, Mentor Shaqiri

UBT International Conference

Vocational Education and Training plays a vital role in nurturing human capital and addressing the skills gap. Kosovo faces a high youth unemployment rate and a shortage of skilled employees in firms, indicating an education-to-labor market mismatch. This research explores Vocational Education and Training schools' potential in facilitating youth transition to employment through qualitative interviews with school coordinators across Kosovo. Despite Vocational Education and Training schools having a great potential for bridging the skills gap, they face barriers such as curriculum-labor market misalignment, limited business cooperation affecting dual education, low student motivation, and limited public awareness about Vocational Education and …

Examining The Relationship Between Exchange Rate And Housing Sales To Foreigners In Turkiye, Haldun Soydal, Mustafa Serdar Acar

UBT International Conference

Exchange rate is important for national economies. The exchange rate also affects the foreign investors' decision to invest in the country. A high exchange rate will increase the purchasing power of foreigners, while a low exchange rate will reduce the purchasing power of foreigners. The exchange rate is also effective in the purchase of housing by foreign investors in the country. The increase in the exchange rate (the depreciation of the national currency) increases the purchasing power of foreign investors and enables them to buy more goods and services. In the study, the effect of exchange rate on foreigners' housing …

The Role Of Organizational Culture In Employee Retention In Kosovar Businesses, Mimoza Sylejmani

UBT International Conference

Introduction: Organizational culture is a key component in creating a conducive work environment and influences how employees feel in the organization and whether they remain employed. For this reason, it is crucial to understand how organizational culture is influenced by various factors and how it affects employee retention and engagement.

Aim: The primary aim of this research is to explain how organizational culture influences employee retention in different organizations. We developed a careful methodology to achieve this objective and used surveys to collect and analyze data.

Methodology: The research was based on a mixed methodology, including a review of existing …

International Conference On Management Business And Economy, University For Business And Technology - Ubt

UBT International Conference

UBT Annual International Conference is the 12th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make them be aware of the recent …

Changing Consumer Behavior As A Result Of Influencer Marketing, Hamëz Rama

UBT International Conference

The third millennium was preceded by rapid technical-technological development, namely information technology and the Internet, through which the factors of the external environment have also changed which have drastically influenced the changes in consumer behavior. The market as such has a very heterogeneous and dispersed character, therefore, the world is dominated by hyper-competition, as products and services are becoming increasingly personalized. The development, transformation and very large use of social networks by the general society has pushed marketers to develop and apply a new concept of marketing which is influencer marketing. The very large use of social networks by individuals, …

The Relationship Between Economic Freedom And Economic Growth In Turkiye, Mustafa Serdar Acar, Haldun Soydal

UBT International Conference

The economic freedoms (EF) and economic growth (EG) values of the countries are important for the country's economies. The economic freedom levels of the countries also have important effects on the investments to be made in the country. The economic freedom index consists of twelve sub-indices. The concept of economic growth, on the other hand, refers to the change in the country's production of goods and services and the income obtained from production compared to a period before. The economic freedom index is calculated annually, and the economic growth value is calculated annually or quarterly. In this study, it is …

Green Tourism And Its Impact In Environmental Development, Arta Kadriu

UBT International Conference

Green tourism is one of the newest types of tourism industry development. This type is very important as it is closely related to the natural potential that a tourist destination offers, it is also related to economic development and environmental protection, tourist culture, climate change as well as migration and population growth. Green tourism is the main pillar of the development of sustainable tourism, therefore in this scientific paper we will present the development methods and the effects during the use of these methods for the improvement and promotion of green tourism, also during the research we also have used …

A Pest Analysis For Western Balkans Towards Green Economy, Aseda Banushaj, Gentian Picari

UBT International Conference

The Green economy refers to an economic system that aims to promote sustainable development, reduce environmental impact, and ensure the efficient use of resources. In the case of the Western Balkans region, there are several key aspects to consider regarding the green economy like renewable energy, energy efficiency, sustainable agriculture, circular economy green Infrastructure, education and research. It is essential for governments, businesses, and civil society in the Western Balkans to collaborate and prioritize the development of policies, incentives, and investments that promote the green economy. Such efforts can not only drive economic growth but also preserve the region's natural …