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Administrative Professionals: Quiet Servant-Leaders? Executive Assistants And Servant-Leadership, Kris Dugan 2014 Gonzaga University

Administrative Professionals: Quiet Servant-Leaders? Executive Assistants And Servant-Leadership, Kris Dugan

International Journal of Servant-Leadership

Do you consider yourself a leader, whether it be formal or informal? I wanted to write this article about servant-leadership/quiet leadership to show the connection to all the quiet leaders in the executive administrative field. Robert K. Greenleaf's definition of servant-leader is "a person who begins with a natural feeling of wanting to serve first-to help, support, encourage, and lift up others. Because of their noble role model, others begin to lead by serving" ( 1977).


Forgiveness And Power In The Age Of Atrocity: Servant-Leadership As A Way Of Life: A Review, Chadron Hazelbaker 2014 Eastern Washington University

Forgiveness And Power In The Age Of Atrocity: Servant-Leadership As A Way Of Life: A Review, Chadron Hazelbaker

International Journal of Servant-Leadership

Robert Greenleaf pioneered the concept of servant-leadership in his work Servant-Leadership in 1970. Since then, various essays, studies, and books have explored different aspects of Greenleaf's ideas. Larry Spears, building on Greenleaf's work, presented his well-known and often used ten characteristics of servant-leadership. Throughout the refinement of the articulation of servant-leadership, difficult questions addressing how servants lead in situations of violence, coercive power, and aggression have arisen. In the book Forgiveness and Power in the Age ofAtrocity: Servant-Leadership as a Way of Life (published by the scholarly press Rowman & Littlefield/Lexington in 2012), Shann Ray Ferch addresses these questions utilizing …


Smarter Intentions And Authentic Goals (2014 Edition), Connie I. Reimers-Hild 2014 University of Nebraska-Lincoln

Smarter Intentions And Authentic Goals (2014 Edition), Connie I. Reimers-Hild

Kimmel Education and Research Center: Faculty and Staff Publications

Intentions influence our actions and behaviors. If intentions are established with awareness, truth, and meaning, they help us experience a life filled with passion and personal fulfillment. Lack of understanding around our true intentions often causes frustration and confusion, which is one reason people oftentimes do not achieve their goals. Many goals are written; however, they are not established with honest intent.

It’s time to get brutally honest about your true intentions so you can achieve authentic goals. Intentions have the power to strengthen your Inner Leader and help you move forward in a meaningful way as long as they …


Making Smooth Transition To The Workplace A Person Centered Approach, Jackie Pederson 2014 Augsburg College

Making Smooth Transition To The Workplace A Person Centered Approach, Jackie Pederson

Theses and Graduate Projects

The aim of this project ts to create recommendations for a better orientation to a new job or a new role withtn the same organization. Fifteen new employees within an organization were interviewed regarding what was helpful to them and what they experienced that was dfficult. Literature was reviewed that pertained to what was helpful and what was dfficult for new employees. The servant leadership model was examined as the model that might be useful to use to improve job orientation. It was chosen because of the relational, humanistic, person centered qualities it contains. A plan for orientation is,for organizations …


Training, Development & Leadership: The Need For And Feasibility Of Establishing A Commercial Banking Development Program Inside A Mid-Size Bank Headquartered In The Upper Midwest, Jolene J. Wall 2014 Augsburg College

Training, Development & Leadership: The Need For And Feasibility Of Establishing A Commercial Banking Development Program Inside A Mid-Size Bank Headquartered In The Upper Midwest, Jolene J. Wall

Theses and Graduate Projects

The purpose of this study was to explore the need for and feasibility of establishing a Commercial Banker development program inside a mid-size Bank located in the upper Midwest. Organizations could be facing a talent shortage in the coming years as the Baby Boomer generation begins to retire. Organizations are looking for ways to develop future employees to fill employment gaps. Many organizations today are utilizing internship programs as a tool for new employee development. Internship programs allow organizations to recruit top talent from local universities, while keeping traditional recruiting and onboarding costs contained. lnternship programs are currently being utilized …


Women, Leadership And The Enlisted Military, Nicole Lillis 2014 Augsburg College

Women, Leadership And The Enlisted Military, Nicole Lillis

Theses and Graduate Projects

The military has changed dramatically over the years involving more active roles for women in leadership positions, regardless of combat experience. According to the Department of Defense,7.4 million people serve in today's military and 15 percent of them are women (DOD, 2013). There are 1.2 million enlisted personnel, 250,000 of that number are officers (Bureau of Labor Statistics, 2013). Yet, relatively little research has been conducted on enlisted personnel in leadership roles, and virtually none regarding female enlisted leadership. Recent studies have shown that females face barriers in the military due to their gender and perceived stereotypes. Current literature often …


Young Professionals' Organizations - Just Another Happy Hour, Sadie C. Pulk 2014 Augsburg College

Young Professionals' Organizations - Just Another Happy Hour, Sadie C. Pulk

Theses and Graduate Projects

Today there are an abundance of young professionals' organizations, yet there is little research on what individuals hope to gain from their participation in such groups, why they join such groups, and their concurrent leadership development. Using a review of academic literature and interviews with young professionals serving on or recently serving on an executive committee for a young professionals' organization working to end Alzheimer's disease, this action research attempts to gain an understanding of young professionals' organrzations and what leadership development opportunities can add to them. It concludes with recommended actions for the group to take.


Remote Employee Engagement, Craig A. Dischinger 2014 Augsburg College

Remote Employee Engagement, Craig A. Dischinger

Theses and Graduate Projects

This action research project looks at employee engagement among geographically dispersed teams. The goal of this research is to better understand the theory of engagement and develop a methodology for increasing engagement for teams and individuals that work in a location outside of a main headquarters environment. The focus of this study involves three distinctly different teams. Each team has a unique headquarters environment, but shares the same responsibility of ensuring a safe and secure environment through the leadership and execution of a physical security program. However, each team is also dealing with engagement challenges related to being dispersed geographically …


Exploring The Transformational Impact Of Baccalaureate Education On Vocation A Hermeneutic Phenomenological Study Of Rn-Bsn Graduates, Libby Henslin 2014 Augsburg College

Exploring The Transformational Impact Of Baccalaureate Education On Vocation A Hermeneutic Phenomenological Study Of Rn-Bsn Graduates, Libby Henslin

Theses and Graduate Projects

Four-year liberal arts colleges seek to expand knowledge and prepare undergraduate sfudents for vocational service to an increasingly complex and global society. This requires colleges to lead transformatively, in keeping with their vision, mission and values, to maintain institutional integrity. As a regionally accredited, Christian affiliated liberal arts college Augsburg College should provide a baccalaureate degree that is potentially transformative. A hermeneutic phenomenological study, informed by Transfotmational Leadership Theory, was conducted by interviewing four Bachelor of Science in Nursing completion graduates to explore the change in their call to professional caring service through their educational journey. Four essential themes emerged …


An Implementation Plan For Integrated Dual Diagnosis Treatment, Mary Jean Dunn 2014 Augsburg College

An Implementation Plan For Integrated Dual Diagnosis Treatment, Mary Jean Dunn

Theses and Graduate Projects

Recovery from substance abuse or mental illness can be a long and difficult process. lndividuals attempting to recover from both issues face an even more complex road to healing. Research shows that treatment models, which address both illnesses simultaneously, in the same setting, have the best success. Treatment models that address both issues at once are called Integrated Dual Diagnosis Treatment (IDDT). There are a number of IDDT models around the country and Minnesota has recently finalized its framework for IDDT certification. This paper examines the most corlmonly used components of IDDT models and will study the process of implementation …


Comparing Leadership Practices In Internationally Focused Non-Profit Organizations, Vincent C. Haen 2014 Augsburg College

Comparing Leadership Practices In Internationally Focused Non-Profit Organizations, Vincent C. Haen

Theses and Graduate Projects

This study examines the effective leadership practices in non-profit international organizations. A review of the literature identifies common leadership practices. An in-depth case study examines effective leadership practices in one successful non-profit organization. This will show consistency between the review of the literature and the in-depth case studies. Effective leadership practices have been identified as: systems for engaging others, long term leadership practices, and creative collaboration.


Collaborative Leadership: Jane Addams And Her Circle Of Friends, Sheila V. Davies 2014 Augsburg College

Collaborative Leadership: Jane Addams And Her Circle Of Friends, Sheila V. Davies

Theses and Graduate Projects

Collaboration and collaborative leadership are terms used often in current leadership language. Whether in private or public enterprises, collaboration has become a "catch word" that elicits ideas of shared ownership and effective problem solving. Collaborative leadership could be a "stand alone" leadership style or it could incorporate other leadership styles to prove most effective. The manner in which it is used depends, in part, on who is using it and for what purpose. Jane Addams, a progressive leader in the early twentieth century, used collaborative leadership effectively in her social change efforts. Together with Julia Lathrop, Florence Kelley, Alice Hamilton …


Boundaries In The Workplace: A Study To Explore The Role Of Boundaries And Team Cohesion In A Predominantly Female Setting, Cynthia A. Check 2014 Augsburg College

Boundaries In The Workplace: A Study To Explore The Role Of Boundaries And Team Cohesion In A Predominantly Female Setting, Cynthia A. Check

Theses and Graduate Projects

This qualitative study explores the potential connection of gender, team cohesion and relational boundaries in the workplace. Information gathered through in-depth interviews was analyzed for patterns of connection between the three themes and compared to current research literature. Existing findings of factors that contribute to team cohesion were supported such as development of trust, respect, commitment to task and unified goals. Further research including gender specific studies and further definition and study of relational boundaries in the workplace would be beneficial.


A Step Toward Authentic Leadership Through The Kaleidoscopic Lens Of Self-Awareness, Melodie Lane 2014 Augsburg College

A Step Toward Authentic Leadership Through The Kaleidoscopic Lens Of Self-Awareness, Melodie Lane

Theses and Graduate Projects

During the past 15 years, corporate scandals such as Enron, significant failures in the mortgage and banking industries, and the more recent economic crisis have resulted in skepticism and distrust for many of today's leaders (Erickson, 1995, Northouse,2010; May, Hodges, Chan & Avolio,2003). Numerous leadership authors have "called for a new type of genuine and values-based leadership" - Authentic leadership (Gardner, Cogliser, Davis, & Dickens, 2A11). Society wants "leaders who do not deny responsibility, hide information, and deceive others, but rather lead with authenticity and integrity" (Peus, Wesche, Streicher, Braun & Frey , 2011 , p. 331). Self-awareness is an …


A Journey In Servant-Leadership, Larry C. Spears 2014 Spears Center for Servant-Leadership

A Journey In Servant-Leadership, Larry C. Spears

International Journal of Servant-Leadership

As always, I start by commending our contributing authors in this journal. In this tenth volume of the journal, I want to celebrate ten years of excellence and deep devotion to the principles of servant-leadership as a way of life. The articles in this issue are truly engaging and offer a compelling vision of servant-leadership. They represent the diverse thinking of people from around the world, and a powerful landscape of human insight that deeply inspires me. For a journal to accomplish a decade of integral work in any field is a true honor. For a journal to accomplish such …


The Heart Of Servant-Leadership: Ten Years Of The International Journal Of Servant-Leadership, Shann Ray Ferch 2014 Gonzaga University

The Heart Of Servant-Leadership: Ten Years Of The International Journal Of Servant-Leadership, Shann Ray Ferch

International Journal of Servant-Leadership

In the tenth volume of the journal, I am grateful to recognize ten years of interdisciplinary and international leadership studies focusing on servantleadership. Here, on the advent of the next ten years, the International Journal of Servant-Leadership contains the fresh critical vigor shown in feminist gender-integrative understandings of servant-leadership, a continued look at the vast field of theory and science that exists in the contemporary world of servant-leadership studies, and an enduring focus on the poetry of servantleadership.


The Bull, The China Shop, And Forgiveness, Maryalice Giroux 2014 Gonzaga University

The Bull, The China Shop, And Forgiveness, Maryalice Giroux

International Journal of Servant-Leadership

Although empirical data supporting the significance of servant-leadership abounds, in practice it is often an intangible art, a carefully executed dance of persuasion and stewardship, of empathy and healing, woven together with grace and humility. When the steps of this dance fall out of sync with the music of the community, alienation occurs, to the detriment of both the leader and the led.


Supersizing Philanthropic Leadership: The Case Of The Salvation Army Ray And Joan Kroc Center, Patricia Phillips, Theresa Ricke-Kiely 2014 Match Factory

Supersizing Philanthropic Leadership: The Case Of The Salvation Army Ray And Joan Kroc Center, Patricia Phillips, Theresa Ricke-Kiely

International Journal of Servant-Leadership

Nationally, minority- and women-owned businesses suffer inequity in the construction marketplace(Blanchflower2008; Bloch 2003). In a world where the "good old boys" network can dominate the bidding and awarding of contracts, it may seem overwhelming for a small, private, faith-based nonprofit to seriously consider making an impact on the contract-awarding process. After an analysis of this case study using Spear's (2004) servant-leadership framework, we conclude that the Salvation Army created an impact, with millions in contract dollars going to unlikely candidates to serve its mission and promote community transformation.


The Can Picker, 1st & Cowls, Joe Wilkins 2014 Linfield College

The Can Picker, 1st & Cowls, Joe Wilkins

International Journal of Servant-Leadership

No abstract provided.


Empathy And Servant-Leadership: The Complementary Nature Of Simulation Theory And Theory Of Mind In Education, Faith Valente 2014 Gonzaga University

Empathy And Servant-Leadership: The Complementary Nature Of Simulation Theory And Theory Of Mind In Education, Faith Valente

International Journal of Servant-Leadership

Every teacher should attempt to guide the personal and social development of his or her students (Wilson 2011, 246). The effectiveness and efficiency with which such elucidation takes place, however, may depend to a great extent on the empathetic understanding between pupil and instructor (208). The discernment that teachers and students exhibit regarding their own lives and the realities experienced by other persons will affect what can be taught and learned. Constructive development theory suggests that to be most effective, teachers who are leaders must understand how students think and feel about themselves (McCauley et al. 2006). Several studies have …


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