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Full-Text Articles in Public Administration

Policymaking And Pretrial Fairness: Evaluating Illinois' Ban On Cash Bail Beyond Chicago, Kaitlyn M. Sims Jan 2025

Policymaking And Pretrial Fairness: Evaluating Illinois' Ban On Cash Bail Beyond Chicago, Kaitlyn M. Sims

Global and Public Affairs: Faculty Scholarship

Over 400,000 people are incarcerated awaiting trial each day in the United States. Many of these individuals are held because they are unable to post cash bail, generating substantial economic inequality between those who are able to be released and those who must wait. Illinois's Pretrial Fairness Act (PFA) banned cash bail in 2023 to reduce economic inequity and remove judicial discretion in pretrial decisions. I use daily roster data from multiple suburban and rural Illinois jails and a regression-discontinuity-in-time (RDiT) approach to test for changes to jail composition after the law went into effect. Jail population sizes decreased, though …


Navigating The Academic Terrain: Examining The Challenges And Success Factors Of Student Veterans In Higher Education Institutions, Katherine Reyes, Corey Idleburg Jan 2025

Navigating The Academic Terrain: Examining The Challenges And Success Factors Of Student Veterans In Higher Education Institutions, Katherine Reyes, Corey Idleburg

Education Division Scholarship

This study investigates the academic experiences of student veterans, addressing specific challenges they face in higher education. Using Schlossberg’s adult transition theory, it explores the effects of invisible barriers, enrollment trends, and institutional factors on veteran student success, leveraging the VA’s GI Bill Comparison tool to examine public versus private school support. Findings underscore the need for targeted resources, faculty training, and institutional awareness to foster a supportive and inclusive environment that enhances veteran students' academic success and sense of belonging.


“Science Belongs Everywhere”: Outlooks On Post-Secondary Stem Education For Correctional Centers In Virginia, Shelita R. Augustus Jan 2025

“Science Belongs Everywhere”: Outlooks On Post-Secondary Stem Education For Correctional Centers In Virginia, Shelita R. Augustus

Division of Strategic Enrollment Management and Student Success Publications

Virginia has an incarceration rate of 679 per 100,000 residents, the highest among independent democratic nations. This scoping review examines perspectives on post-secondary STEM education to promote STEM education within Virginia's correctional facilities, assesses programs to improve rehabilitation, reduce recidivism, and address systemic inequalities by developing the scientific potential of incarcerated individuals. The review finds that while STEM education in correctional facilities faces limitations, its potential benefits are being realized nationwide. Virginia has made strides through initiatives like House Bill 2158, which aims to expand higher education access for incarcerated individuals. Examples such as the programs at J. Sargeant Reynolds …


Six Years Of Proposed Ai Legislation Across The Us States: What’S On Policymakers’ Minds?, Luisa Nazareno Phd, Nakeina E. Douglas-Glenn Phd, Research Institute For Social Equity Rise Jan 2025

Six Years Of Proposed Ai Legislation Across The Us States: What’S On Policymakers’ Minds?, Luisa Nazareno Phd, Nakeina E. Douglas-Glenn Phd, Research Institute For Social Equity Rise

Research Institute for Social Equity

As artificial intelligence (AI) technologies expand rapidly, public debate has focused on their societal impacts and the need for regulatory oversight. This report offers the first overview of the “what, where, and when” of AI-related legislation introduced in U.S. state legislatures between 2019 and 2024, analyzing key policy trends, priorities, and equity considerations. Although relatively few bills have been enacted, legislative activity has accelerated, reflecting growing political attention to the promises and risks of AI. Most approved bills focus on regulating public or private sector uses of AI, establishing commissions or study groups, and updating education and workforce development programs. …


Finding Our Way: Three Studies On The Evolving Role Of Arts Nonprofits In Contemporary Society, Trevor Meagher Jan 2025

Finding Our Way: Three Studies On The Evolving Role Of Arts Nonprofits In Contemporary Society, Trevor Meagher

Public Affairs Dissertations - Archive

Arts nonprofits play vital roles in defining the character of a community. However, our collective relationship with these organizations is evolving. This article-based dissertation leverages mixed methods to explore arts nonprofits’ evolving relationship with society.

The first article conceptually analyzes historical trends in arts advocacy in the United States. It explores how the arguments organizational supporters make in the hopes of securing financial and public support have developed and shifted in popularity over the past half-century. These streams are thematically connected through an emphasis on utilitarianism and value-extraction, and they have historically been employed in almost completely static proportion to …


Investigating The State Of Graduate Education In The Philippines: Challenges, Opportunities, And Policy Implications, Anne K. Candelaria, Eric Arthur N. Dio, Jovelyn G. Delosa Jan 2025

Investigating The State Of Graduate Education In The Philippines: Challenges, Opportunities, And Policy Implications, Anne K. Candelaria, Eric Arthur N. Dio, Jovelyn G. Delosa

Political Science Department Faculty Publications

This study provides a comprehensive assessment of the graduate education sector, revealing that it is highly privatized, NCR-centric, and dominated by enrollment in Education and Business/Administration fields. The analysis confirms that the primary driver for this high demand, particularly in teacher education (which accounts for over half of all enrollment), is the use of graduate degrees as a key requirement for career advancement and promotion within agencies like the Department of Education (DepEd). This policy-driven demand, however, is linked to systemic issues, including the proliferation of “diploma mills” that undermine quality, extremely low on-time completion rates (averaging 18.77% for Master’s …


Adaptive Leadership In Hbcus: Navigating Hybrid Work Dynamics In A Post-Pandemic Era, Brittney A. Brooks Jan 2025

Adaptive Leadership In Hbcus: Navigating Hybrid Work Dynamics In A Post-Pandemic Era, Brittney A. Brooks

West Chester University Doctoral Projects

Leaders of Historically Black Colleges and Universities (HBCU) institutions influence retention rates of HBCU employees. An organization's culture determines the behavior of its employees. When assumptions regarding organizational structure were made, communication about the company's expectations was often ignored, leading to employees becoming accustomed to the culture and resistant to change. This mindset hindered HBCU growth and the willingness to address the urgency for policy revisions. As institutions continue to transition post-COVID, adjusting human resource policies at HBCUs to cater to the individual needs of these employees is needed to maintain retention.

This exploratory mixed-methods research study investigated leadership in …


The Role Of Mentoring In Combating Racism And Sexism In Higher Education As A Blueprint For Other Historical Institutions In The United States, Michelle R. Gherardi Jan 2025

The Role Of Mentoring In Combating Racism And Sexism In Higher Education As A Blueprint For Other Historical Institutions In The United States, Michelle R. Gherardi

West Chester University Doctoral Projects

Racism and sexism create a bottleneck to advancement for women in higher education.

This qualitative study and dissertation investigate the role of mentoring in combating racism and sexism in higher education in the United States as a blueprint for other historical institutions. Twenty-six women of color in four categories (presidents/provosts/chancellors, deans of law and medical schools, vice presidents of diversity, equity, and inclusion/student affairs, and graduate students) of higher education were interviewed to explore their experiences with racism, sexism, and mentor relationships. Findings demonstrate all but one participant (96%) disclosed racial victimization in higher education, all participants (100%) disclosed sexist …


What Relationship Does Social Media Have To Political Participation And Voting Behavior In Adults Aged 18-25 In The State Of Kansas?, Nicholas E. Ladish Jan 2025

What Relationship Does Social Media Have To Political Participation And Voting Behavior In Adults Aged 18-25 In The State Of Kansas?, Nicholas E. Ladish

West Chester University Doctoral Projects

During the past two decades, the rise of social media has a significantly impacted the lives many individuals in the United States. This is particularly true of young adults between the ages of 18-25 years old. The rapid growth of various social media platforms has given rise to the sharing and exchange of information and ideas in a way that has not previously existed.

This qualitative research study used survey questionnaires, as well as semi-structured interviews to explore both the positive and negative impact, as well as the role of social media when it comes to influencing political affiliation, behavior, …


Building A Culture Of Preparedness: Using Community Emergency Response Teams To Promote Preparedness Behavior, Joseph Faulk Jan 2025

Building A Culture Of Preparedness: Using Community Emergency Response Teams To Promote Preparedness Behavior, Joseph Faulk

Theses and Dissertations

Communities throughout the nation use the Community Emergency Response Team (CERT) program to supplement the disaster response after hazard events as well as help build a culture of preparedness. Currently, practitioners and academics have limited knowledge about how CERTs promote enhanced preparedness postures. To address that knowledge gap, 20 CERT program managers were interviewed in this study to improve the general understanding of how CERTs contribute to developing a preparedness culture. The results identify program activities, objectives, and measures. In addition, this study introduces the Preparedness Behavior Change Model and collects feedback on its usefulness, which suggests it has a …


Improving Understanding And Connections For Preparedness, Mitigation, Response, And Recovery For Tornado And Straight-Line Wind Events In Virginia: Summary Of The Inaugural Virginia Tornado And Straight-Line Wind Summit, Wie Yusuf, Monica Arul, Joshua Behr, Kaleen Lawsure, An Huy Pham, Henry Attivor Jan 2025

Improving Understanding And Connections For Preparedness, Mitigation, Response, And Recovery For Tornado And Straight-Line Wind Events In Virginia: Summary Of The Inaugural Virginia Tornado And Straight-Line Wind Summit, Wie Yusuf, Monica Arul, Joshua Behr, Kaleen Lawsure, An Huy Pham, Henry Attivor

School of Public Service Faculty Publications

Background

The Virginia Tornado and Straight-Line Wind Summit, the first of its kind in the Commonwealth, was held on October 15, 2025 in Isle of Wight County, Virginia. The Summit had several goals, including:

  • Understanding Virginia’s wind risk and learning the science behind it.
  • Hearing lessons learned from emergency managers who have experienced extreme wind events.
  • Learning about practical steps to prepare, mitigate, and respond to severe wind events.
  • Learning best practices for timely and actionable communication with the public before and after events.
  • Strengthening interagency coordination and connecting with others to share resources, align priorities, and coordinate resilience planning. …


Essays On Public And Nonprofit Financial Management In Times Of Crisis, Junoh Jeon Jan 2025

Essays On Public And Nonprofit Financial Management In Times Of Crisis, Junoh Jeon

Theses and Dissertations--Public Policy and Administration

This dissertation comprises three essays that examine critical aspects of public and nonprofit financial management, focusing on interorganizational relationships, local government influence, and financial reserve management in times of crisis.

The first essay examines how interorganizational relationships, specifically nonprofit organizations’ board interlocks, relate to their financial distress, depending on the temporal and spatial contexts. Organization-level fixed-effects regression analysis with Kentucky nonprofits from 2018 to 2022 shows that nonprofits with board interlocks in urban areas were less likely to experience financial distress during the COVID-19 pandemic. I suggest that board interlock acts as an adaptive buffering tool that helps manage resource …


Understanding The Challenges And Satisfaction Among The Medical Professional Preceptors, Cornelia Ko Jan 2025

Understanding The Challenges And Satisfaction Among The Medical Professional Preceptors, Cornelia Ko

West Chester University Doctoral Projects

This study evaluates the Penn Medicine Family Medicine Clerkship program through a mixed-methods approach, exploring the challenges and factors influencing the satisfaction of medical professional preceptors when precepting students. A quantitative survey with 54 preceptor participants reveals the top challenges preceptors face: workload, conflicts with patient care, and limited clinical space. Despite this, there is strong support for the program, with 89% of preceptors enjoying the role and 85% expressing willingness to continue to precept for the next three years. Finally, data analysis shows no statistical correlation between preceptor motivation with gender, ethnicity, age group, years of serving, or total …


Infant Health Equity In Oklahoma: A Mixed-Methods Exploration Of Personal, Organizational, Environmental, And Policy Factors Contributing To Black Infant Mortality, Ayesha M. Lampkins Jan 2025

Infant Health Equity In Oklahoma: A Mixed-Methods Exploration Of Personal, Organizational, Environmental, And Policy Factors Contributing To Black Infant Mortality, Ayesha M. Lampkins

West Chester University Doctoral Projects

Black women experience higher rates of adverse birth outcomes, including infant mortality. There is a gap in the literature on multilevel strategies to achieve infant health equity and engage Black women. This study is unique in that no others have looked at the views of Oklahoma Black women to inform and address infant health equity strategies and utilize these views to provide context to existing infant mortality data. The study research questions are: 1) What views on infant health equity and infant mortality are held by Black women in Oklahoma? 2) What differences exist between Black and White mothers in …


Developing A Collaborative Governance Framework For Hazard Mitigation Project Management: A Grounded Theory Approach Using Social Network Analysis, Kara R. Buckmaster Jan 2025

Developing A Collaborative Governance Framework For Hazard Mitigation Project Management: A Grounded Theory Approach Using Social Network Analysis, Kara R. Buckmaster

West Chester University Doctoral Projects

As time passes and risk increases, the need for effective hazard mitigation is becoming more critical for communities to build resilience against future disasters. This study utilized a grounded theory approach to identify the actors involved in a network for hazard mitigation project development and implementation at the local level, what challenges these networks face, and what factors help them succeed. Local hazard mitigation program managers across the United States were invited to participate in semi-structured interviews to share their experiences. Qualitative analysis of participant responses and social network analysis were conducted to build visual models of the local networks …


Failure To Launch: A Dissection Of Biking In Dallas, Brandon S. Austin Jan 2025

Failure To Launch: A Dissection Of Biking In Dallas, Brandon S. Austin

West Chester University Doctoral Projects

Dallas, Texas, has attempted to implement bicycle infrastructure for 50 years. Unfortunately, the measures have been rejected by the populace. This resulted in Dallas being ranked the worst city to bike in the United States three times in the last 17 years. This dissertation aims to understand why. Specifically, reviewing the factors that prevent residents from biking and what infrastructural changes would entice them to bike more. To achieve this, a 27-question online survey was created. This survey included both open-ended and closed-ended questions. The results aligned with much of the existing literature. The people of Dallas feel biking is …


Black Single Men Facing Repeated Eviction Threats And Housing Instability In East New York, Brooklyn: Is There A Significant Correlation Between Repeated Eviction Threats, Housing Instability, And Black Single Men?, Gregory Colimon Jan 2025

Black Single Men Facing Repeated Eviction Threats And Housing Instability In East New York, Brooklyn: Is There A Significant Correlation Between Repeated Eviction Threats, Housing Instability, And Black Single Men?, Gregory Colimon

West Chester University Doctoral Projects

An eviction threat phenomenon is currently unfolding in East New York, located in Brooklyn, NY, and is drawing attention to specific individuals who have been marginalized and overlooked within society: Black single men aged between 24 and 55. This particular demographic group is currently facing significant challenges associated with repeated eviction threats, and housing instability within East New York, which is renowned for being one of the regions with high population density and urbanization. While eviction is commonly understood as a consequence of the failure of tenants to meet their financial obligations or fulfill their responsibilities, this simplistic understanding overlooks …


Mentoring In Support Of The Professional Development And Advancement Of Women As Executives In The Public Sector: An Interpretive Phenomenological Analysis, Holly M. Cirko Jan 2025

Mentoring In Support Of The Professional Development And Advancement Of Women As Executives In The Public Sector: An Interpretive Phenomenological Analysis, Holly M. Cirko

West Chester University Graduate Theses, Dissertations, and Final Projects

This study examined the lived experiences of women in municipal management to understand how mentoring influences their career development, leadership pathways, and perceptions of gendered dynamics in the workplace. Using an interpretative phenomenological analysis (IPA) approach, the research examined how participants made meaning of mentoring relationships, the support they received, and the organizational factors that influenced their access to developmental opportunities. Semi-structured interviews were conducted with women serving in executive roles across local government. Several major themes emerged: (1) mentoring as a critical resource for navigating gendered workplace challenges, (2) the role of informal and organic relationships in fostering confidence …


Becoming A Leader “On The Job”: An Exploratory Study Examining How Internal Interim Leaders Build Their Leadership Capacity While Nonprofit Executive Directors Are On Sabbatical, Michelle Schneider Jan 2025

Becoming A Leader “On The Job”: An Exploratory Study Examining How Internal Interim Leaders Build Their Leadership Capacity While Nonprofit Executive Directors Are On Sabbatical, Michelle Schneider

Dissertations

Nonprofit organizations have long underinvested in leadership development, potentially hindering their ability to fulfill their missions effectively. This study examined the use of nonprofit organization sabbaticals that give executive directors time away while building the leadership capabilities of the interim leader. This research explored the on-the-job leadership development of six individuals who served as interim leaders in southern California nonprofit organizations during their executive directors' participation in a 3-month, foundation-funded sabbatical program.

In this study, data were collected through in-depth interviews with interim leaders. A formative influences timeline technique was employed to center the participant's voice rather than the interviewer's …


Women On Boards Annual Monitoring Report 2024, Center For Entrepreneurship And Innovation Jan 2025

Women On Boards Annual Monitoring Report 2024, Center For Entrepreneurship And Innovation

Faculty Books

The AUC Egypt women on boards monitoring report is issued annually to track and monitor the presence and representation of women on boards towards meeting the goal of having 30% women on boards by 2030. The importance of improving representation of women on boards stems from the fact that it is one of the good governance pillars, in addition to the positive impact on firm performance and profitability. The National Strategy for the Empowerment of Egyptian Women 2030 has accordingly promoted for increasing the leadership roles of women and holding key positions in public institutions and companies, setting the target …


Equity In Public Budgeting: Community Engagement In Morgan Hill, Ariana Perez Jan 2025

Equity In Public Budgeting: Community Engagement In Morgan Hill, Ariana Perez

Master's Projects

Through this research, I will examine what citizen participation strategies have been implemented and their role and effectiveness in addressing wealth inequities. My research will explore these topics and examine what programs and policies the City of Morgan Hill can implement to increase residents' sense of belonging and ultimately push for greater social equity. My primary research question is, what are the programs and policies that the City of Morgan Hill can implement to engage immigrant communities, specifically Spanish-speaking residents, and low-income residents in shaping decisions around public investments and funding? This project will serve as a needs assessment to …


The Effects Of Representation On Student Educational Outcomes In Wayne County, Michigan, Stacey Princess Deering Jan 2025

The Effects Of Representation On Student Educational Outcomes In Wayne County, Michigan, Stacey Princess Deering

Wayne State University Dissertations

Representation in education has been studied for decades by experts and scholarly researchers. Most researchers utilized the bureaucratic representation framework to analyze the impact of representation in education and the public sector. The framework incorporates three levels that are examined through a standard analysis referred to as street, managerial, and political (elected officials). I conducted a cross-sectional analysis to assess the impact of representation on students’ educational outcomes across the 32 school districts located in Wayne County, Michigan. Approximately 1.8 million Michiganders reside in Wayne County, making it the largest county in the state, encompassing the highest populated city, Detroit, …


Assessing Local Public Officials' Roles, Challenges, And Opportunities Encountered When Integrating Newcomers: A Case Study To Evaluate The Cities Of Rochester And Worthington., John Dassou Jan 2025

Assessing Local Public Officials' Roles, Challenges, And Opportunities Encountered When Integrating Newcomers: A Case Study To Evaluate The Cities Of Rochester And Worthington., John Dassou

School of Business Student Theses and Dissertations

Immigrants’ integration plays an important part in policy concerns and goals in many local governments since it is a major issue for local officials to integrate immigrants and incorporate them into the host community successfully. Concurrently, it is important to know the roles of local public officials, host communities, and immigrants in the process. The purpose of this study is to assess the challenges that local officials face, and how they handle these encounters effectively and efficiently. Greater collaboration between all stakeholders, social cohesion, and collective efforts implies the idea that immigrants’ integration depends on many players and factors. It …


Examining Disparities In Pre-Conviction Detention: A Race And Gender Analysis Of Criminal Charging And Detention Practices In Ramsey Countyention Practices In Ramsey County, Gabriel P. Exman Jan 2025

Examining Disparities In Pre-Conviction Detention: A Race And Gender Analysis Of Criminal Charging And Detention Practices In Ramsey Countyention Practices In Ramsey County, Gabriel P. Exman

School of Business Student Theses and Dissertations

Race and gender disparities in the U.S. criminal justice system are well documented, primarily in sources of national post-conviction data. However, localized and pre-conviction studies remain limited. This study examined race and gender disparities in pre-conviction detention outcomes and charge severity in Ramsey County, Minnesota, between 2017 and 2019. Using a descriptive, exploratory quantitative design and a retrospective single-cohort analysis, the researcher analyzed trends in arrests, charge severity, and pre-conviction incarceration duration across race and gender groups. Findings indicate disparities in both charge rates and pre-conviction detention durations, with Black men and Native American women experiencing longer periods of incarceration. …


Minnesota's Path To Prosperity: A Single Case Study Examining The Evolution Of Children's Programs And The Birth Of The Department Of Children, Youth And Families (Dcyf) - Implications For The Well-Being Of Minnesota Families, Shaneen D. Moore Jan 2025

Minnesota's Path To Prosperity: A Single Case Study Examining The Evolution Of Children's Programs And The Birth Of The Department Of Children, Youth And Families (Dcyf) - Implications For The Well-Being Of Minnesota Families, Shaneen D. Moore

School of Business Student Theses and Dissertations

This case study research inquiry delves into the possibilities of restructuring children's programs, with a specific focus on the establishment of the Department of Children, Youth, and Families (DCYF) in Minnesota. The goal is to address and rectify ongoing challenges in the current system by employing a human-centered design approach. These challenges encompass program silos, restricted access to essential resources, and the pervasive scarcity mindset that detrimentally affects the well-being of Minnesota families. The study endeavors to investigate how the restructuring, realignment, and innovation of children's services can result in an adaptive, transformative, and people-centric system capable of providing holistic …


Through The Lens Of Social Media: Examining The Relationship Between Exposure To Social Media Videos Of Police Misconduct And Perceptions Of Legitimacy And Cooperation With Campus Police, Kamal Alhassan Jan 2025

Through The Lens Of Social Media: Examining The Relationship Between Exposure To Social Media Videos Of Police Misconduct And Perceptions Of Legitimacy And Cooperation With Campus Police, Kamal Alhassan

Theses and Dissertations

This dissertation examines how exposure to social media and internet news videos depicting police misconduct influences college students' perceptions of campus police legitimacy, procedural justice, and willingness to cooperate. Although prior research has demonstrated the impact of media portrayals on perceptions of municipal police, limited attention has been given to campus policing contexts. Guided by Tyler’s process-based theory of police legitimacy and Gerbner’s cultivation theory, this quantitative study surveyed 400 students at a large public university in the Southeastern Mid-Atlantic region. Measures included self-reported viewing and engagement with police misconduct content on social media, internet, and traditional media platforms, as …


The Dance Of Human Affairs: Public Administration Leaders’ Perceptions Of Candor’S Impact On A Sense Of Belonging, Aaron Dimmock Jan 2025

The Dance Of Human Affairs: Public Administration Leaders’ Perceptions Of Candor’S Impact On A Sense Of Belonging, Aaron Dimmock

Theses and Dissertations

This dissertation examines public administration leaders’ perceptions within the executive branch of the state government studied to determine if the components of radical candor, care personally and challenge directly, are associated with the sense of belonging in a public administration setting. Questions from surveys conducted by the state government studied were used to create the variables analyzed in this study. To the researcher’s knowledge, this is the first study to apply components from the Radical Candor® Framework to determine a relationship with sense of belonging in a public administration setting.

The significance of these components was tested through a quantitative, …


Annual Report For Fy25, Tennessee. Department Of General Services Jan 2025

Annual Report For Fy25, Tennessee. Department Of General Services

Annual Reports

This annual report briefly describes the business units in General Services and financial transactions made during the fiscal year.


Examining Drug Policy In Portugal And Greece, Collin Fernandes Jan 2025

Examining Drug Policy In Portugal And Greece, Collin Fernandes

Dissertations and Theses

This thesis examines the divergent drug policies implemented in Portugal and Greece, analyzing why Portugal's comprehensive decriminalization model has been more successful than Greece's partial approach. Since 2001, Portugal has pioneered a drug policy that decriminalizes all drugs for personal use while investing in harm reduction services, rehabilitation, and social reintegration. In contrast, Greece maintained criminalization while implementing more limited harm reduction measures, particularly through OKANA (the Organization Against Drugs). The research highlights how economic factors, particularly the 2008 financial crisis and austerity measures, negatively affected both countries' programs but hit Greece's initiatives with greater severity. Portugal's programs have remained …


Walk The Talk? Public Libraries And Organizational Responsiveness To Marginalized Communities, Soohyun Park Jan 2025

Walk The Talk? Public Libraries And Organizational Responsiveness To Marginalized Communities, Soohyun Park

Electronic Theses & Dissertations (2024 - present)

Public libraries are public service organizations, playing a critical role in ensuring equitable access to education and information for the community. Despite their growing importance, there is limited empirical evidence on how local libraries respond to the needs of diverse socioeconomic populations within their communities. This study examines the collection management decisions of local public libraries to assess whether they make differentiated service decisions and what factors influence their responsiveness. Using the concept of organizational responsiveness, it explores organizational responsiveness through the lens of equitable distribution of public service benefits and considers the role of public administrators in shaping those …