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Sustaining Continuous Improvement In Public Sector Services Through Double Loop Learning, Chris Buckell MSc, Mairi Macintyre Assoc. Prof. 2021 University of Warwick

Sustaining Continuous Improvement In Public Sector Services Through Double Loop Learning, Chris Buckell Msc, Mairi Macintyre Assoc. Prof.

International Conference on Lean Six Sigma

Abstract

Purpose: Public Service Organisations (PSOs) are facing continuing funding challenges and increased pressure to maintain and improve service delivery with fewer resources. One response, with the promise of improving efficiency rather than cutting services, has been to implement Continuous Improvement (CI) but success has been sporadic and unpredictable. The well documented and pervasive CI methodologies in PSOs, including Lean and Six Sigma, have general agreement across practitioners and scholars alike, thus the reasons behind their potted success must lie elsewhere, in the culture or the environment perhaps? This work explores the wider contextual issues of CI implementation with the ...


Key Themes Of Practical Implications Of Lean, Six Sigma And Lean Six Sigma In The Public Administration Sector. A Systematic Literature Review, EVANGELOS PSOMAS, Efthalia Keramida, Antony Jiju 2021 University of Patras

Key Themes Of Practical Implications Of Lean, Six Sigma And Lean Six Sigma In The Public Administration Sector. A Systematic Literature Review, Evangelos Psomas, Efthalia Keramida, Antony Jiju

International Conference on Lean Six Sigma

Abstract

Purpose: The purpose of this paper is to identify the key themes of practical implications of Lean, Six Sigma (SS) and Lean Six Sigma (LSS) in the public administration sector.

Design/methodology/approach: A Systematic Literature Review (SLR) was conducted based on the following academic publishers: Emerald, Elsevier/Science Direct, Sage, Springer Link, Taylor & Francis, and Willey online. Fifty-six articles published between 2004 and 2020 were found. Based on the “affinity diagram”, the practical implications of Lean, SS and LSS were classified into key themes.

Findings: The plethora of the practical implications identified were classified into fourteen meaningful key ...


The Deregulation Deception, Cary Coglianese, Natasha Sarin, Stuart Shapiro 2021 University of Pennsylvania Carey Law School

The Deregulation Deception, Cary Coglianese, Natasha Sarin, Stuart Shapiro

Faculty Scholarship at Penn Law

President Donald Trump and members of his Administration repeatedly asserted that they had delivered substantial deregulation that fueled positive trends in the U.S. economy prior to the COVID pandemic. Drawing on an original analysis of data on federal regulation from across the Trump Administration’s four years, we show that the Trump Administration actually accomplished much less by way of deregulation than it repeatedly claimed—and much less than many commentators and scholars have believed. In addition, and also contrary to the Administration’s claims, overall economic trends in the pre-pandemic Trump years tended simply to follow economic trends ...


Return Migration And Entrepreneurship In Egypt, Shorouk Fouda 2021 American University in Cairo

Return Migration And Entrepreneurship In Egypt, Shorouk Fouda

Theses and Dissertations

Many Egyptians are currently choosing to emigrate in pursuit of benefits such as; education, professional development, acquisition of new skills and accumulation of savings. Although this was previously viewed as having a damaging effect to a country’s economy through the loss of most talented and ambitious nationals, more pertinent economic views suggest possible instances of brain circulation and gain upon the return of a national to their home country. In some cases, gains of return migration are unlocked in the form of entrepreneurial behavior; as a result of accumulation of financial and human capital. In this research, both quantitative ...


The Entrepreneurial Ecosystem In Egypt: A Gendered Perspective, Hanan Khayal 2021 American University in Cairo

The Entrepreneurial Ecosystem In Egypt: A Gendered Perspective, Hanan Khayal

Theses and Dissertations

This study aims to investigate the Egyptian entrepreneurial ecosystem from a gendered perspective, focusing on women entrepreneurs and experts’ views of the ecosystem and its effect on women entrepreneurs and their ventures. The study uses a qualitative approach incorporating semi-structured interviews with fourteen women entrepreneurs and experts with long experience in the field of entrepreneurship. The analysis shows that the pillars of the ecosystem namely policy, culture, finance, education and training, and networking have impactful influences on women entrepreneurs in Egypt, affecting their entrepreneurial journey across the different levels of venturing. Women entrepreneurs are at a disadvantage within the ecosystem ...


Women’S Employment And Entrepreneurship Programs Offered By Ngos In Egypt, Amany Ali Abdeen Ms. 2021 The American University in Cairo AUC

Women’S Employment And Entrepreneurship Programs Offered By Ngos In Egypt, Amany Ali Abdeen Ms.

Theses and Dissertations

Many non-governmental organizations (NGOs) in Egypt offer women employment and entrepreneurship programs and services. These interventions are envisioned to play a significant role in helping women become economically independent and overcome some of the constraints they face. These revolve around women’s limited access to strategic resources such as access to finance, skills and innovation assets. This study highlights the kinds of interventions offered by NGOs to support women beneficiaries by providing them with trainings, funding opportunities and couching services along with exploring the challenges these NGOs address. Moreover, both NGOs and women should be aware of the institutional laws ...


Systematic Literature Review On Asymmetric Decentralization, `mujibur rahman khairul muluk 2021 Brawijaya University

Systematic Literature Review On Asymmetric Decentralization, `Mujibur Rahman Khairul Muluk

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The purpose of this study is to map the latest developments on the asymmetric decentralization concept. The increasing use of this concept today is not accompanied by the availability of adequate literature. This mapping is useful to trigger further research as well as to guide the application of the concept in practice. By using systematic literature review on the Proquest database in the last ten years: 2010-2019, important up-to-date information is obtained. The results of this research indicated that there were small number of research on asymmetric decentralization concept that exist. Furthermore, this research also presented the distribution of the ...


The Perception Of Actors Toward Collaboration In Public Services: Evidence From Civil Registration Services Innovation In The Pangkajene And Island Regency, Krisna Puji Rahmayanti 2021 Faculty of Administrative Science, Universitas Indonesia

The Perception Of Actors Toward Collaboration In Public Services: Evidence From Civil Registration Services Innovation In The Pangkajene And Island Regency, Krisna Puji Rahmayanti

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This paper aims to analyze the perception of involved actors toward collaboration and investigate conditions that motivate actors to collaborate in delivering public services. This study uses pragmatic philosophy that utilizes qualitative data collection. Despite the government as the leading service provider, non-state actors' involved in planning, organizing, and evaluating service delivery. By conducting a focus group discussion, providing an open question survey, and analyzing relevant news, this research emphasizes that public service providers and communities involved in public service delivery perceived collaboration as working with others or cooperating and achieving common goals. The actors’ belief that achieving common goals ...


Food Insecurity Among Military And Veteran Families, Colleen Heflin 2021 Syracuse University

Food Insecurity Among Military And Veteran Families, Colleen Heflin

Lerner Center for Public Health Promotion: Population Health Research Brief Series

Food insecurity is a growing U.S. problem among military and veteran families. Data from 2020-21 suggest that between 1 in 5 and 1 in 3 military families experienced food insecurity in the last year: with disabled veterans experiencing even greater risks. This issue brief describes the policy revisions needed to programs such as SNAP, the Social Security Administration’s Disability Insurance Program, and the Veterans Affairs Disability Compensation Program to ensure our military members are food secure.


Representative Regionalization: Toward More Equitable, Democratic, Responsive, And Efficient Local Government In New Brunswick, Zack Taylor, Jon Taylor 2021 Western University

Representative Regionalization: Toward More Equitable, Democratic, Responsive, And Efficient Local Government In New Brunswick, Zack Taylor, Jon Taylor

Centre for Urban Policy and Local Governance – Publications

Responding to the Government of New Brunswick’s Green Paper on Local Governance Reform released in April 2021, this report diagnoses the problems of the province’s existing system of local governance and proposes a solution that leverages existing assets to create a more equitable, democratic, responsive, and efficient local governance system. A reformed local governance system will help New Brunswickers confront difficult present and future economic and demographic challenges.

This report recommends strengthening New Brunswick’s 12 Regional Service Commissions along the lines of British Columbia’s regional districts—multi-purpose bodies that have coordinated service delivery and land-use planning ...


Biblical Principles Of Reform And Regeneration, Kahlib Fischer 2021 Liberty University

Biblical Principles Of Reform And Regeneration, Kahlib Fischer

CULTURE & CRISIS: Reconciling Constitutionalism & Federalism in a Time of Crisis

This paper seeks to provide Biblical perspective on social and cultural reform. At the time of this writing, much upheaval in the form of a pandemic, race riots, political protests have been manifest both within America and abroad. In turn, these disputes have carried over into disputes within various denominations of the Church itself. It can be difficult to ascertain a Biblical perspective on all of these issues. We had previously argued that a Biblical perspective on government requires an emphasis on limited government with a covenantal structure which embodies noncentralization, and federalism; after all, historically, the American system of ...


An Inferentially Robust Look At Two Competing Explanations For The Surge In Unauthorized Migration From Central America, Nick Santos 2021 University of San Diego

An Inferentially Robust Look At Two Competing Explanations For The Surge In Unauthorized Migration From Central America, Nick Santos

Dissertations

The last 8 years have seen a dramatic increase in the flow of Central American apprehensions by the U.S. Border Patrol. Explanations for this surge in apprehensions have been split between two leading hypotheses. Most academic scholars, immigrant advocates, progressive media outlets, and human rights organizations identify poverty and violence (the Poverty and Violence Hypothesis) in Central America as the primary triggers responsible. In contrast, while most government officials, conservative think tanks, and the agencies that work in the immigration and border enforcement realm admit poverty and violence may underlie some decisions to migrate, they instead blame lax U ...


Perspectives On Covid, Glenn Bass 2021 Liberty University

Perspectives On Covid, Glenn Bass

CULTURE & CRISIS: Reconciling Constitutionalism & Federalism in a Time of Crisis

The purpose of this paper is to delve further into the topic of Culture & Crisis: Reconciling Constitutionalism & Federalism in a Time of Crisis through Liberty University’s Helms School of Government & Journal of Statesmanship & Public Policy. The United States of America is currently under siege by the COVID-19 virus. This virus has steadily killed hundreds of individuals and consequently nearly shutdown the American socio-economic system. Through a constitutional government and federal principles, the executive functions have been able to address this time of crisis. However, there are different views referencing exactly how to address the needs of our nation during this time of crisis. This threat to public health is perceived differently by the Republican and Democratic parties. Democrats have been viewed as trying to present the severity of the situation, in terms of health, finances, and safety. The Republicans are viewed as presenting information that does not demonstrate such a severity of the situation; however, they do understand the perceived threats which have invoked several governmental functions (e.g., relief funds, unemployment insurance). These views can be skewed, as Republicans and Democrats, as they live in different counties which have been impacted differently by the COVID-19 virus. Tensions have been on the rise due to this phenomenon which can be handled efficiently through the execution of deliberative constitutionalism. These issues and more will be discussed further.


Agreement Success Plan, Miranda Holtz 2021 California State University, Monterey Bay

Agreement Success Plan, Miranda Holtz

Capstone Projects and Master's Theses

Monterey County Health Department’s Administration Bureau works with contracts and agreements for the Public Health Bureau, which detail what services programs will complete so that they can receive funding or maintain a partnership with the County. The problem was that a large portion of the management analyst’s time was dedicated towards technical support for agreements. The Agreement Success Pan is aimed to increase efficiency by aiding program staff with agreements through a Prezi, which is similar to a self-paced webinar. The project had three phases; interviews of program supervisors or managers, gathering supporting documents, and final launch. Afterward ...


Why The Philanthropic Donations Of Wealthy Individuals Are Not As Great As We May Think, Alyissa Horn 2021 Bowling Green State University

Why The Philanthropic Donations Of Wealthy Individuals Are Not As Great As We May Think, Alyissa Horn

Honors Projects

Largely overlooked when it comes to nonprofit organizations and their influence in society are the practices and influences of wealthy donors. Throughout history, wealthy individuals have been able to find immense amounts of influence through the donation of their wealth to the nonprofit sector. As individuals, we struggle to be critical of a sector that creates such an immense amount of good. However, this article pushes readers to ask: “What are the true motivations of wealthy donors?” Through a critical analysis of the philanthropic practices of Andrew Carnegie, who is often credited with the start of modern-day big philanthropic giving ...


Lessons Learned: Robert Hoyt, Esq., Yasemin Esmen 2021 Yale University

Lessons Learned: Robert Hoyt, Esq., Yasemin Esmen

Journal of Financial Crises

Robert Hoyt was General Counsel at the U.S. Department of Treasury between 2006 and 2009. He oversaw legal aspects of policies implemented to manage the crisis, including the rescues of Bear Stearns, AIG, and the U.S. Auto industry, the conservatorship of Fannie Mae and Freddie Mac, and the failure of Lehman Brothers, as well as the creation and implementation of the Troubled Asset Relief Program (TARP.) This Lessons Learned is based on a phone interview with Mr. Hoyt.


The Rescue Of American International Group Module F: The Aig Credit Facility Trust, Alec Buchholtz, Aidan Lawson 2021 Yale University

The Rescue Of American International Group Module F: The Aig Credit Facility Trust, Alec Buchholtz, Aidan Lawson

Journal of Financial Crises

In September 2008, American International Group, Inc. (AIG) experienced a liquidity crisis. To avoid the insurance giant’s bankruptcy, the Federal Reserve Bank of New York (FRBNY) extended an $85 billion emergency secured credit facility to AIG. In connection with the credit facility, AIG issued 100,000 shares of preferred stock, with voting rights equal to and convertible into 79.9% of the outstanding shares of AIG common stock, to an independent trust (the Trust) set up by the FRBNY. Three trustees held the stock for the sole benefit of the US Treasury, exercised the rights, powers, authorities, discretions, and ...


Administrative Law In The Automated State, Cary Coglianese 2021 University of Pennsylvania Law School

Administrative Law In The Automated State, Cary Coglianese

Faculty Scholarship at Penn Law

In the future, administrative agencies will rely increasingly on digital automation powered by machine learning algorithms. Can U.S. administrative law accommodate such a future? Not only might a highly automated state readily meet longstanding administrative law principles, but the responsible use of machine learning algorithms might perform even better than the status quo in terms of fulfilling administrative law’s core values of expert decision-making and democratic accountability. Algorithmic governance clearly promises more accurate, data-driven decisions. Moreover, due to their mathematical properties, algorithms might well prove to be more faithful agents of democratic institutions. Yet even if an automated ...


Juvenile Detention Alternatives Initiative, Zero-Tolerance Discipline, And The School-To Prison Pipeline, Lois V. Woods 2021 Walden University

Juvenile Detention Alternatives Initiative, Zero-Tolerance Discipline, And The School-To Prison Pipeline, Lois V. Woods

Journal of Social Change

Zero-tolerance discipline policies led to the introduction of police on school campuses and have resulted in a disproportionate number of in-school arrests and referrals of Black middle-school students, subjecting them to the school-to-prison pipeline. Data shows the negative effects of zero tolerance; however, less is known regarding alternative evidence-based strategies such as the Juvenile Detention Alternatives Initiative (JDAI). Grounded in the labeling theoretical framework, this study examined whether JDAI status (pre-JDAI and post-JDAI) could predict arrests and referrals while controlling for race, gender, and age. Secondary data were collected from a juvenile court in northwest Georgia on 1,303 middle-school ...


Discourse On Digital Government And Regulation: A Bibliometric Analysis, Prakoso Bhairawa Putera, Amelya Gustina 2021 Indonesian Institute of Sciences

Discourse On Digital Government And Regulation: A Bibliometric Analysis, Prakoso Bhairawa Putera, Amelya Gustina

Library Philosophy and Practice (e-journal)

This study aims to discuss digital government and regulation, analyzed through the bibliometric approach with the Scopus database for the last 20 years and visualized through the VOSviewer software version 1.6.16. The results indicate that the topic of e-government has become essentially prominent and has been the most discussed in the past two decades. Approximately 41.1% of digital government and regulation articles are classified under the subject area of 'Computer Science', continued by Social Sciences (18.3%), and Business, Management and Accounting (10.2%), with the majority of being 'All Open Access' (46%). The trend of publication ...


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