Public Administration Commons^™

Empowering Change: Building Environmental Sustainability Initiatives And Becoming A Sustainability Champion, Amanda C. Karls

School of Public Service Theses & Dissertations

In an era marked by escalating environmental challenges and an urgent need for sustainable development, higher education institutions (HEIs) are increasingly positioned as critical actors in advancing sustainability within the communities they serve. Regional comprehensive universities (RCUs), in particular, occupy a distinctive position as access‑oriented, community‑embedded public institutions; yet sustainability efforts at these institutions often unfold under conditions of limited resources, diffuse responsibility, and informal governance. This dissertation examines how individual actors at RCUs effectively advance environmental sustainability initiatives in the absence of centralized infrastructure or formal authority.

Guided by the overarching research question—How can individual actors at regional comprehensive …

Assessing Stakeholders’ Perceptions Of Organizational Effectiveness Through A Multidimensional Theoretical Model: An Interpretive Phenomenological Qualitative Case Study, Andrea M. Paul

School of Public Service Theses & Dissertations

Nonprofit organizations play a fundamental role in meeting community needs when government resources are limited or nonexistent. For decades, scholars and practitioners have recognized the importance of nonprofit-government partnerships for effective public service delivery. This study examines faith-based organizations as a specific type of hybrid nonprofit organization. As social, economic, and environmental challenges intensify, the need for community-based programs led by faith-based organizations also increases. These organizations are working to combat several of society's wicked problems, including but not limited to homelessness, food insecurity, drug addiction, youth and family services, and climate change. Nonprofit sector performance measurement is often recognized …

Herding Cats: The Behavioral Foundations Of Successful Multi-Sector Partnerships, Paul B. Olsen

School of Public Service Theses & Dissertations

Multi-sector partnerships (MSPs) are problem-solving groups composed of government agencies, nonprofit organizations, private firms, community groups, and individuals. These partnerships have often struggled to achieve consistent success, with performance rates estimated at 30%–50%, largely because MSPs are tailored to the specific interests, resources, and implementation contexts of the constellation of stakeholders involved in each project. This situation raised important questions regarding how MSP performance can be predicted and whether the likelihood of success can be enhanced during the early planning stages of partnership formation.

Social value orientation (SVO) is a behavioral public administration theory that may help explain variation in …

Social Capital As An Intervening Explanatory Mechanism Linking Socioeconomic Status And Deliberative Decision-Making In Citizen Advisory Boards In California Municipalities, Christopher Gerry

School of Public Service Theses & Dissertations

Citizen advisory boards (CABs) are widely used in local government as institutional mechanisms for participatory governance and public input. While these bodies are intended to promote inclusive and deliberative decision-making, persistent socioeconomic inequalities raise concerns about whether CABs mitigate or reproduce disparities in participation and influence. This dissertation examines how socioeconomic status (SES) shapes deliberative decision-making within CABs and whether this relationship operates indirectly through board-level social capital.

Integrating perspectives from participatory governance, deliberative democracy, and social capital theory, the study conceptualizes deliberative decision-making as a collective, board-level process shaped by relational and institutional dynamics rather than individual attributes alone. …

Security Governance In Post-Colonial Africa And Implications On Democratic Institutions, Chick Edmond

Political Science & Geography Faculty Publications

This paper will evaluate how security governance contributes to both the development of democracy and the establishment of stable institutions within newly independent post-colonial states in Africa. Security governance is examined here as it relates to the long-term influence of colonial legacy, military presence, and the politicization of the security services. The authors have based their analysis of this issue on qualitative data gathered from Nigeria, Ghana, South Africa, Democratic Republic of Congo, and Kenya. The findings of the research suggest that unless security sectors are subject to civilian oversight and adhere to democratic principles, they tend to serve the …

Taming The Wicked Problem: Transparency, Civic Apathy, And The Challenge Of Rebuilding Trust In Local Government, Austin N. Kaiser

School of Public Service Theses & Dissertations

Since the 1960s, the United States has experienced a persistent decline in public trust in government. The Founders believed that government could only function with the consent of the governed, making this erosion of trust a significant concern for democratic legitimacy. In response, many scholars and practitioners have championed transparency as a pillar of sound governance and a potential remedy for rebuilding trust. However, the solution may not be as simple as improving openness. Public officials increasingly recognize that transparency alone may have limited or even unintended consequences, especially when public participation is low or administrative resources are strained.

This …

Aiding And Abetting Scientific Integrity In U.S. Federal Government Agencies, Keeley Townsend

Theses and Dissertations in Business Administration

Science can play a critical role in supporting sound public administration and policy decisions. However, the value that science provides to government decision-making is contingent on a government’s scientific integrity standards and the degree to which employees adhere to those standards when conducting, managing, using, or communicating about science. Within the U.S. federal government, scientific integrity standards have historically been defined and applied inconsistently, at times resulting in harmful government actions.

Since at least 2000, the U.S. Congress and several executive administrations have taken steps to strengthen scientific integrity in government operations. One recent step included requiring all federal government …

The Role Women Play As Facilitators And Barriers In The Career Trajectory Of Female Leaders, Anna Marie Smith

School of Public Service Theses & Dissertations

As gender diversity in the American workplace increases, the complexities surrounding the challenges faced by women continue to evolve. In recent years, this shift has led to an increase in women entering the workforce in record numbers, providing them with opportunities for successful careers, particularly with respect to leadership, all while balancing work and family life. However, despite the significant gains women have made in the employment arena, they continue to lag behind their male counterparts when it comes to leadership opportunities. While research is abundant on the characteristics of female leaders, what motivates them, and how they compare to …

Identity Salience Of Organizational Culture: The Intersection Of Racial And Occupational Identities In High-Risk Professions, Sarah Espinosa

School of Public Service Theses & Dissertations

Despite decades of effort, issues of race and color in organizations remain unresolved. Representative Bureaucracy (RB) has been a necessary but insufficient response to these challenges. While RB promotes diversity and inclusion, it struggles to address deeper issues of equity and justice, which are seen in the persistence of police brutality, even with increased representation of officers of color. This dissertation will propose a new theoretical approach to address the shortcomings of RB, a framework for the Identity Salience of Organizational Culture (ISOC). The ISOC framework seeks to build beyond RB to explain how the culture of high-risk professions with …

Policymaker Receptivity To Corporate Political Activity As Influenced By Activists, Mark E. Bateman

School of Public Service Theses & Dissertations

This dissertation considers the role of shareholder resolutions and employee strikes as representations of activist activities targeting corporations and their influence on corporate political activity (CPA). The study builds from the McDonnell and Werner (2016) study in Administrative Science Quarterly, “Blacklisted businesses: Social activists’ challenges and the disruption of corporate political activity” that assessed the role of consumer boycotts vis-à-vis CPA. Starting with the political marketplace framework, introducing the policy relationship framework, and using signal theory, the dissertation found some support that shareholder resolutions and employee strikes related to increases in PAC refunds, that temporal issue salience to the …

Understanding Executive Order 13583’S Impact To Federal Workforce Diversity & Employee Perception Of Federal Policies And Programs, Michael Robert Arenella

School of Public Service Theses & Dissertations

Creating a more diverse, equitable, and inclusive (DE&I) workforce produces beneficial organizational outcomes, such as decreased turnover, improved creativity and innovation, and improved organizational performance (Diaz-Garcia et al., 2013; Gomez & Bernet, 2019; McLeod et al., 1996; Singh & Selvarjan, 2013). While the private sector has placed much emphasis on improving DE&I in their hiring practices, whether the federal government has achieved comparable outcomes remains unclear. Guided by the punctuated equilibrium theory (PET), this dissertation examines the impact of Executive Order 13583 on both change in workforce composition, and employee sentiment towards diversity policies and programs.

Using a multi-level, multi-method, …

An Examination Of The Role Bureaucratic Discretion Plays In Public Education Policy And Administration: A Revelation Of How Discretionary Discipline Impacts Historically Marginalized Students, Regina Francine Turner

School of Public Service Theses & Dissertations

An under-researched area of public administration, bureaucratic discretionary practices regarding student discipline and resulting inequitable consequences are explored throughout this study from a theoretical perspective. The study examines student discipline outcomes for conduct violations in America’s schools. Further, research will determine if data supports the notion that school leaders’ administrative discretion contributes to inequitable student disciplinary practices. Evidenced by research and corresponding data regarding discriminatory student disciplinary actions, this study relies on Critical Race Theory (CRT) as its foundation and theoretical framework.

Using relevant literature, research questions were formed, hypotheses were crafted, and statistical analyses were performed to test means …

Does Motivation Matter? An Investigation Of The Influence Of Public Service Motivation On The Performance Of Public-Private Partnerships In New Jersey, Giovanni Cusmano

School of Public Service Theses & Dissertations

The primary purpose of this study is to address the lack of research on the relationship between public service motivation (PSM) and the performance of public-private partnerships. The purpose of this dissertation is to measure the relationship and influence of PSM on the performance of public-private partnerships and the relationship and influence PSM has on the public sector member, the private sector member, and lastly of the partnership itself. This study focused on a specific type of public-private partnership, the business improvement districts (BIDs) in New Jersey. This study sought to answer the following overarching question: What is the influence …

Process Of Determining Multilevel Performance Indicators To Assess Network Effectiveness: A Qualitative Case Study Of Usaid’S People-To-People Reconciliation Programs, Prapti Sedhain

School of Public Service Theses & Dissertations

Although the literature considers networks as effective mechanisms for resolving complex policy issues and delivering public services, assessing network effectiveness through proper evaluation is necessary to determine whether networks really work (Provan & Milward, 2001). However, evaluating effectiveness in networks is more complicated than in single organizations. Due to the multilevel structure of the network and the involvement of various key stakeholders with multiple and diverse interests, it becomes challenging for network managers and evaluation practitioners to determine relevant performance indicators for evaluation (Provan & Milward, 2001; Babiak, 2009; Herranz, 2019). Despite previous efforts by scholars to address this issue, …

Navigating Challenges: Public Community College Leadership In The Face Of Existential Crisis, Sarah Lynne Lupton-Houston

School of Public Service Theses & Dissertations

This study answers the question: "When faced with an existential crisis, indicated by declines in key performance indicators, how do public leaders make decisions?" The research uses the Garbage Can Model and Incrementalism combined theoretical framework to explore how public administrators navigate crises in complex, hierarchical, and bureaucratic structures where unpredictable challenges often demand adaptive responses. This study offers insights into decision-making processes that blend reactive, opportunistic choices with measured, gradual adjustments.

The findings from this research contribute to the field of public administration by examining the decision-making strategies used by leaders at public community colleges in Virginia during a …

Improving Understanding And Connections For Preparedness, Mitigation, Response, And Recovery For Tornado And Straight-Line Wind Events In Virginia: Summary Of The Inaugural Virginia Tornado And Straight-Line Wind Summit, Wie Yusuf, Monica Arul, Joshua Behr, Kaleen Lawsure, An Huy Pham, Henry Attivor

School of Public Service Faculty Publications

Background

The Virginia Tornado and Straight-Line Wind Summit, the first of its kind in the Commonwealth, was held on October 15, 2025 in Isle of Wight County, Virginia. The Summit had several goals, including:

• Understanding Virginia’s wind risk and learning the science behind it.
• Hearing lessons learned from emergency managers who have experienced extreme wind events.
• Learning about practical steps to prepare, mitigate, and respond to severe wind events.
• Learning best practices for timely and actionable communication with the public before and after events.
• Strengthening interagency coordination and connecting with others to share resources, align priorities, and coordinate resilience planning. …

The Role Of Policy Entrepreneurs In Understanding Oral Health Care Policy: A Case Study Approach Analyzing Multiple Streams Framework In Nc Oral Health Policy, Lori Gordon Hendrick

School of Public Service Theses & Dissertations

The United States Surgeon General has defined oral diseases as a “silent epidemic” that affects the most vulnerable citizens. More often, this includes those from low socio-economic backgrounds, children, elderly, and many members of ethnic minority groups. Although preventative and treatment modalities have improved over the past fifty years, some Americans continue to have little to no access to educational and preventative programs. The lack of access to dental care for all ages and oral health care literacy remains one of the largest health concerns for American citizens making it a “wicked problem”. Historically, raising Medicaid enrollment has failed to …

Leadership In Collaborative Emergency Management For Compound Hurricane-Pandemic Threats: Insights From Practitioners' Experiences, Norah Alshayhan, Saige Hill, Marina Saitgalina, Juita-Elena (Wie) Yusuf

School of Public Service Faculty Publications

Emergency management is a key government function for mitigating risks and reducing the impacts of disasters. Emergency management leaders play a critical role in preparing for and responding to disasters whose impacts are exacerbated by a pandemic. Using the example of the compound threat of hurricanes and the COVID-19 pandemic, this qualitative research uses insights from emergency management professionals to describe collaborative approaches and leadership skills that help balance the needs for stability and flexibility. Data collected using focus groups and one-on-one interviews with emergency management professionals highlight that collaboration involved existing and new partners in a changing and uncertain …

Law’S Impact On Collaboration: A Three-Case Study Of Federal Advisory Committees Managed By The U. S. Coast Guard, Brian K. Mcnamara

School of Public Service Theses & Dissertations

Much remains to be learned about law’s impact on collaboration. Although law is one of the foundational disciplines of public administration, scholars assert that the field focuses on management principles to the detriment of law. Whether this assertion is correct as a general matter for the field, collaboration scholarship lacks empirical examination of the law’s role in collaboration processes.

This three-case study of federal advisory committees managed by the U.S. Coast Guard examines law’s impact on collaboration through the lens of Thomson and Perry’s (2006) Process Model. A qualitative method is used to capture participants’ perceptions of law and their …

Coastal Hazards, Emergency Management, Resilience, And Equity: Issues And Concerns At The Intersection Of Research And Practice, Wie Yusuf, Marina Saitgalina, Oge Nwandu-Vincent, Joshua Behr, Jennifer Whytlaw, Nicole Hutton, Tom Allen, Khairul Anuar

School of Public Service Faculty Publications

No abstract provided.

Trust And Contexts: A Conceptual Framework For Understanding Coastal Household Preparedness, Ogechukwu M. Agim Nwandu-Vincent

School of Public Service Theses & Dissertations

Despite research findings that show the benefits of being prepared for increasingly tumultuous natural and coastal hazard events, studies on hazard preparedness indicate that low levels of preparedness may occur in vulnerable areas due to the uncertainty around hazard risks, expected hazard onset and impact strength, as well as associated effects. Study findings indicate that trust may impact the uncertainty and complexity faced by people dealing with unfamiliar, infrequent, and complex hazards, as well as contexts such as factors such as age, gender, prior hazard experience, and homeownership.

While studies have looked at the relationship between trust and compliance (desired …

Stakeholders From Multiple Sectors Views And Policy Approaches To Marine Debris Removal: A Qualitative Case Study Of Virginia's Elizabeth River, Robin Rene’ Dunbar

School of Public Service Theses & Dissertations

Marine debris is a wicked problem and there is a call for action for stakeholders from across multiple sectors to address this issue in Virginia. Marine debris can have negative impacts on navigation, aquatic life, recreation, and economies. Research is rapidly growing on ocean debris, but so far, it is limited regarding estuarine river debris in an industrial port and harbor. River systems function as pathways to the sea for the transport of plastic pollution that can be detrimental due to animal ingestion, entanglement, and accumulation. Views and policies about marine debris removal are unknown among stakeholders of Virginia’s Elizabeth …

The Risk Perceptions And Evacuation Behaviors Of College Students In Coastal Communities: Exploring The Functionality Of The False Alarm And Desensitization Model, Saige Marisza Hill

School of Public Service Theses & Dissertations

This research explores the complexity of individual response during hazards and disasters and the psychological factors that influence risk perception and response. Borrowing concepts from the false alarm theory of neurology and desensitization theory as applied to media, the false alarm and desensitization model explains the perpetuation of insufficient preparation and hazard response by individuals. The model features two primary components – hazard and disaster events resulting in false alarms and those resulting in desensitization – both of which decrease the likelihood of adequate response during subsequent events. Together, each model component leads to underestimating the potential for and severity …

Dealing With The Effects Of Covid-19 Job Demands On Public Sector Employees’ Work Engagement And Job Burnout: The Role Of Public Service Motivation, Servant Leadership, And Mission Valence, Phillip Joseph Dillulio

Psychology Theses & Dissertations

The global recession stemming from the COVID-19 pandemic had a significant impact on the public sector of the U.S. economy. Specifically, reduced tax revenues from a dramatic decline in economic activity and increased demand for public services resulted in new and increased job demands for public sector employees (Eggers et al., 2020). However, limited research has examined the effects of COVID-19-related demands on job burnout and work engagement among public sector employees, and the role of personal, social, and organizational resources to protect their well-being (Demerouti & Bakker, 2023). The current study addressed this gap by employing the Job Demands …

Collaborative Leadership Skills And Competencies In Emergency Management And Resilience: Lessons And Implications From The Response To The Covid-19 Pandemic, Norah Abdullah A Alshayhan

School of Public Service Theses & Dissertations

Collaborative leadership is a critical component in emergency management and resilience. Although cross-sector leadership is considered compulsory in the management of many disasters, the skills and competencies for successful execution of collaborative leadership approaches in emergency management and resilience are still largely unknown, especially as it pertains to the COVID-19 pandemic response. The perspectives of emergency management and resilience leaders may fill in this research gap.

This qualitative study relies on semi-structured interviews to explore the needed skills and competencies for collaborative leadership in emergency management and resilience during the response to the COVID-19 pandemic in the South-Atlantic states. The …

Information And Communications Technology Within Coastal Resilience Planning Frameworks: The Case Of Jamaica, A Small Island Developing State, Ren-Neasha R. Blake Gilmore

School of Public Service Theses & Dissertations

Coastal areas increasingly grapple with coastal hazards like hurricanes, tropical storms, sea level rise, and flooding. Proactive and agile coastal resilience solutions are necessary to reduce such risks and their associated socio-economic and environmental impacts. For these reasons, global coastal planners are pursuing climate action through multi-sector collaborations, innovative hybrid natural and manufactured solutions, and feasible mid to long-term coastal resilience strategies. While climate action is high on governments’ agenda globally, integrating information and communications technology has diffused widely within the coastal planning space in small island developing states, drawing on more technology-driven solutions. Very few empirical studies in the …

Cms Emergency Preparedness Rule: Examining The Relationship Between Nursing Home Facility Characteristics And Regulatory Deficiencies, Tihara Richardson Sommers

School of Public Service Theses & Dissertations

The effects of Hurricane Katrina and other natural disasters have increased the focus on nursing homes, particularly nursing home emergency preparedness. Nursing home administrators and direct care employees have described the challenges faced when responding to an emergency event. Due to numerous emergency preparedness insufficiencies, requirements were implemented to protect the vulnerable population of older adults who reside in nursing homes. In 2016, the Centers for Medicare & Medicaid (CMS) added specific emergency preparedness requirements to the existing fire safety requirements for regulated nursing homes. These deficiency evaluations are the only routinely collected source of information detailing compliance with the …

Opportunities And Challenges From Major Disasters Lessons Learned Of Long-Term Recovery Group Members, Eduardo E. Landaeta

Graduate Program in International Studies Theses & Dissertations

Natural hazards caused by the alteration of weather patterns expose populations at risk, with an outcome of economic loss, property damage, personal injury, and loss of life. The unpredictability of disasters is a topic of concern to most governments. Disaster policies need more attention in aligning mitigation opportunities with disaster housing recovery (DHR). The effect of flooding, which primarily impacts housing in coastal areas, is one of the most serious issues associated with natural hazard. Flooding has a variety of causes and implications, especially for vulnerable populations who are exposed to it. DHR is complex, involving the need for effective …

U.S.-China Trade War: Phase One Agreement And Self-Enforcing Contracts, Hameedullah Hassani

Graduate Program in International Studies Theses & Dissertations

Sino-American bilateral trade relations have increased significantly in the past four decades since China started its economic reforms in 1978. The bilateral expansion in trade has been accompanied by increased complexity and tensions, which emerged in the form of a trade war during the President Trump administration. After a series of tit-for-tat tariff increases, in an attempt to address concerns through negotiations, both sides reached a Phase One agreement. However, the commitments made in the agreement were not delivered. In my thesis, I use the “self-enforcing contracts” theory to analyze the status of Phase One deal. The examination indicates that …

The Philippines And The World: Which Country Do Filipinos Trust More And Why, Mark Gabriel Wagan Aguilar

Graduate Research Conference (GSIS)

Agreements between and among countries have been going on for centuries for the purpose of trade, security, employment, and peace among others, however, changes on these agreements do happen, for instance, when a new President gets elected and see a different direction for his/her country. When President Rodrigo Duterte became President of the Philippines in 2016, he have made it clear that he doesn't trust the United States of America, while expressing preference in working with China, in fact, in his 6 year term, he has never step foot on the country for an official visit, however, a new perspective …