2020-May-04-1911 Society Inductees, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY – (May 4, 2020) Ten members of the Class of 2020 at East Tennessee State University have been inducted into the newly formed 1911 Society.  Named in commemoration of the year when ETSU was founded, the organization honors the university’s most notable graduates from undergraduate, graduate and professional programs. The 1911 Society recognizes students who have distinguished themselves among all graduates for academic excellence, service, and leadership.

ETSU President Dr. Brian Noland said, “For more than a century, ETSU has carried forth a mission to improve the quality of life for the people of this region.  That initiative …

Exploring A Qualitative Approach To Arts Advocacy And Evaluation, Lycette C. Belisle

Undergraduate Theses

The quantitative impact of the arts has become an increasingly important factor in determining the overall value of a project, and is often used to determine acceptance of submissions, public recognition and funding disbursement. This project evaluates current understandings of how the arts function within society, popular methods for determining the value of the arts and explores how qualitative reasoning can be utilized to communicate the value of supporting artistic endeavors. While placing a numerical value on the arts based on data collection can be important, this project will aim to evaluate the implications of relying so heavily on facts …

2020-May-04-Etsu Virtual Commencement, University Marketing And Communication, East Tennessee State University

ETSU News

ETSU Class of 2020 celebrating milestones virtually

Virtual commencement ceremonies planned for May 8-9

JOHNSON CITY (May 4, 2020) – East Tennessee State University will confer some 2,200 degrees, virtually, as Commencement Exercises will be streamed online and broadcast locally for the Class of 2020.

Graduates, their families and friends are invited to watch ETSU's Virtual Commencement Ceremony on Saturday, May 9. The ceremony will be streamed online beginning at 10 a.m. WJHL News Channel 11 will broadcast the ETSU Virtual Commencement Ceremony at 12 p.m. (earlier viewing time than previously announced)

How can I watch ETSU's Virtual Commencement …

2020-May-04-Etsu Student Team Takes First Place In Aaf Nasc District Competition, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (May 4, 2020) – A team of students from three departments at East Tennessee State University won first place in district 7 of the American Advertising Federation’s (AAF) National Student Advertising Competition (NSAC) sponsored by Adobe.

The NSAC tasks AAF college chapter teams to develop an integrated marketing campaign in response to a real-world marketing challenge facing Adobe.

This is ETSU’s second first-place finish in three years in AAF District 7, which includes such institutions as Louisiana State University, the University of Alabama, the University of Memphis, Middle Tennessee State University and others.

The ETSU team, which is …

2020-May-04-Studying Esports, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY –  (May 4, 2020) This fall, East Tennessee State University will offer a new graduate certificate in esports management.

The program will be offered through the Clemmer College and coincides with the launching of ETSU’s new esports varsity team which was announced last December.

According to Dr. Natalie Smith, the esports industry is booming, yet there are only 20 or less academic programs in the country.

“This program will differentiate our graduates in the job market,” said Smith, an assistant professor of sport, exercise, recreation and kinesiology.  “As the industry grows, the need will continue to rise for …

I See What You're Saying: A Deaf Culture And American Sign Language Awareness Event, Alexis M. Sejnoha

Honors Thesis

Deaf Culture and American Sign Language are an important part of the Deaf and Hard-of-Hearing community. Most people outside of this community are unaware of these aspects, and remain uneducated about them. This document is an event plan for an educational event about American Sign Language and Deaf Culture, as well as an artist statement explaining the conception and implementation of this plan, and how it was impacted by the Covid 19 pandemic.

2020-May-02-Innovation Lab Partnership, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY (May 1, 2020) – Connect Outdoors, a member of East Tennessee State University’s Innovation Lab, has announced a partnership with New York B.A.S.S. National Youth Program. Under this partnership, NY B.A.S.S. Nation will solely use the technology company’s Connect Fishing League Platform along with the new third generation ConnectScale for their tournament season.

 “We are honored to be part of the NY B.A.S.S. Nation team under the leadership of Chris Misciagna and Michael Arndt,” says W. Scott Morris, vice president of tournament operations for Connect Outdoors, Inc.

Connect Outdoors, based in Johnson City, is dedicated to providing tools …

Conceptualizing The Electronic Word-Of-Mouth Process: What We Know And Need To Know About Ewom Creation, Exposure, And Evaluation, Ana Babić Rosario, Kristine De Valck, Francesca Sotgiu

Marketing: Faculty Scholarship

Electronic word of mouth (eWOM) is a prevalent consumer practice that has undeniable effects on the company bottom line, yet it remains an over-labeled and under-theorized concept. Thus, marketers could benefit from a practical, science-based roadmap to maximize its business value. Building on the consumer motivation–opportunity–ability framework, this study conceptualizes three distinct stages in the eWOM process: eWOM creation, eWOM exposure, and eWOM evaluation. For each stage, we adopt a dual lens—from the perspective of the consumer (who sends and receives eWOM) and that of the marketer (who amplifies and manages eWOM for business results)—to synthesize key research insights and …

Sales Position Mobility: Exploring Women's Mobility In Sales Positions, Nyatasha Jackowicz

Honors Projects in Marketing

This thesis consists of literature research and a survey study to answer the question "Is there a consistent movement over the course of a sales career from outside sales to inside sales among women" The survey will help find correlations between specific job qualities and how they link to inside and outside sales positions. The survey will find qualitative information on specific sales professional's career paths and provide an in-depth view on motivational and job factors that have also affected female salespeople's decisions to pursue inside sales roles over outside sales roles.

The Mental Health Of Black Men: Stabilizing Trauma With Emotional Intelligence, Davis Brandford

School of Professional Studies

The purpose of this study is to explore the relationship between the impact of historical trauma and barriers on African-American males and the effects of emotional intelligence in reducing traumatic experiences. This research study is based on previous research and studies that explores the historical review of African- American oppression, trauma in black males, and mental health in the African American community. This study will utilize the historical trauma and emotional intelligence theories to explore barriers that African Americans have experienced over time and the role emotional intelligence can play to reduce trauma. It also explores the relevance of historical …

Crisis Communication And Executive Leadership: Ethical Shortcomings In Government, Daniel Davidoff

School of Professional Studies

This research thesis project is an analysis of how and why governments fail in their attempts at crisis communication. The hypotheses tested are: there exists a negative correlation between unethical leadership and successful crisis communication practices. And governments are more likely to experience these failures due to ethical disconnects in modern politics. Research includes a review of relevant academic literature regarding crisis communication theory, as well as the ethical framework that can be applied to that theory. Cases considered are Hurricane Katrina, the choking death of Eric Garner, and the COVID-19 global pandemic. The research project concludes with a recommendation …

Becoming A Trauma Informed Care Organization, Katie Robery

School of Professional Studies

The Brockton Area Mutli Services Inc or BAMSI is a private, non-profit human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. Founded in 1975, BAMSI is in the business of “bringing people and services together.” BAMSI transforms lives by building the capacity of individuals, families, organizations, and communities to learn, thrive, and achieve their goals. BAMSI services promote the recovery, resiliency, and self-determination of the people we serve. As a human services leader, we strive to be the provider of choice. (Duffy, 2019) With an emphasis on respect and …

Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone

School of Professional Studies

In this case study I have explored the topic of diversity and inclusion in the workplace and learned how it can transform a business. When D&I is a serious business strategy supported by senior management it can help recruit and retain top talent, increase profits, and unleash creativity among other benefits. It is important to have leadership that is inclusive so they can set the tone for their staff

This case study evaluates the D&I culture at The Children’s Study Home (CHS) and explores best practices for improvement. CHS is a non-profit human service agency in Western MA, that’s mission …

Young People, Social Media, And Impacts On Well-Being, Andreana Nop

School of Professional Studies

Millennials and Generation Z were born into an age where social media and digital technology have been integrated in nearly all aspects of their lives. While social media has proven to be a valuable communication tool in connecting with each other and sharing information, the long-term psychosocial effects are beginning to become more apparent as social media matures. This study analyzes what these effects are and how communication is impacted for these young people. It questions how young people can leverage social media and decrease harm. The study will be conducted through a literature review and analysis. Its goal is …

Managing Burnout And Secondary Traumatic Stress In Human Service Organizations, Naomi Ingram

School of Professional Studies

This Case Study explores how burnout and secondary traumatic stress impact staffing, service delivery, and organizational effectiveness in a human service agency. The Case Study is focused around Ascentria Care Alliance’s Children & Family Services in Massachusetts, which encompasses three foster care programs: the Unaccompanied Refugee Minor (URM), Division of Children’s Services (DCS), and Intensive Foster Care (IFC) programs. Both individual and organizational approaches are needed to most effectively address burnout and secondary traumatic stress. Individual workers need to build resilience factors such as self-compassion and mindfulness, set appropriate boundaries with clients, engage in ongoing training, support, consultation, and supervision, …

Rest Homes: Their Value On Massachusetts Healthcare Continuum, Ronald Pawelski

School of Professional Studies

In Massachusetts, rest homes provide cost effective care for elderly residents in a community setting. Rest homes, however, are not well-understood and the rest home industry itself suffers greatly, not only from a lack of understanding of the services they provide, but also from the strain on their financial resources due to both competition from other healthcare options and insufficient reimbursement rates for residents’ care.

The paper explores the financial challenges facing the industry and outlines the data that speaks to the value of the rest home care option for both the residents themselves and Massachusetts state healthcare budget. It …

A Case Study On The Best Practices Of The Facilitating Organization For Peer Recovery Support Services In The State Of New Hampshire, Maggie Ringey

School of Professional Studies

In working with the Facilitating Organization for Peer Recovery Support Services through Harbor Homes, I have found that the Recovery Community Organizations that receive support through the FO provide valuable services that help individuals that struggle with substance use disorder achieve and maintain long term sobriety and recovery. The RCOs throughout New Hampshire bridge gaps in services and treatments that are left untouched by traditional clinical methods and through regular check ins, participants at the RCOs have reported that the services provided resulted in positive outcomes in their lives. Throughout the course of this research, I found that the RCOs …

How Search Personalization Impacts Consumer Behavior, Jessica Taylor

Honors Projects in Marketing

Almost half the world’s population is online, roughly 3.2 billion people and one of the main uses of the internet is for search. Search engines like Google receive over 63,000 searches per second on any given day, with users looking to find information to questions, interact with communities, and purchase products online. Personalization enables search engines to provide the most relevant results and helps companies reach their target audiences more efficiently. This study focuses on personalization and its various forms, including targeted advertisements, the disadvantages of search, Cookies, and data privacy. The goal of this study is to understand (a) …

From Listening To Lyrics To Buying Brands: The Effectiveness Of Lyrical Product Placement, Mary Bridget Gomes

Honors Projects in Marketing

Brand placement is a nonconventional medium for companies to use to help consumers gain brand awareness and ultimately purchase a product. The purpose of this study was to investigate brand placement in different genres of songs to identify the participants’ degree of recall and recognition of these brands and determine if participants were enticed to purchase the brand, in order to draw conclusions of what genre and speed make a placement effective. Brand placement has been used in music videos, television shows and movies. Studies have seen a positive effect on purchase intent from these placements, yet there is a …

Elder Isolation In Immigrant Communities, Jessica Da Silva

School of Professional Studies

This paper examined loneliness, as a measurement of perceived social isolation, in older immigrant adults. Previous research shows that older adults are more likely to experience social isolation and loneliness. Both of which have a direct correlation with their overall health (Wilson & Molton, 2010, Cacioppo et al., 2002) and mortality rates (Holt-Lunstad et al, 2015). Another international study found that immigrants in particular are at a higher risk for experiencing loneliness (Government of Canada, 2018). In this study, 35 immigrants and non-immigrants participants answered a survey which included 20 questions from the UCLA Loneliness Scale Version 3 (Russel, 1996). …