Operations and Supply Chain Management Commons^™

Rural Entrepreneurs Under Fire: Pandemic Reveals Need For Collaboration And Support, Jacob A. Dolence, James C. Haug

Journal of Business & Entrepreneurship

This article summarizes a research study done from April 2020 until April 2021 to examine the challenges, response, and tactics, of entrepreneurs in rural southern Virginia. In particular, the research goes into depth of how the COVID-19 pandemic effected operations, how entrepreneurs responded, and what measures they took to stay viable. Finally, the article proposes a framework for rapid response in the case of future pandemics, natural disasters, or economic events that cause similar disruptions.

Applying Transactive Memory To The Supply Chain: A Conceptual View, Ania Izabela Rynarzewska, Larry C. Giunipero, Diane Denslow

Atlantic Marketing Association Proceedings

No abstract provided.

Artificial Intelligent Enabled Supply Chains As A Competitive Advantage, Nathan Adato

Senior Honors Theses

The focus of this paper is on the topics of artificial intelligence and supply chain management and how artificial intelligence-enabled supply chains provide organizations with competitive advantages. The supply chain’s adoption of data collection technologies as part of digital transformation and movements of industry 4.0 creates a strong foundation for artificial intelligence analytics. Artificial intelligence has three branches sensing and interacting, decision-making, and learning. Each branch uses its algorithms and serves a different purpose for the business. Artificial intelligence-enabled supply chains create unique, inimitable competitive advantages that fit Michael Porter’s five forces.

A Guide To Controlling Supply Chain Last Mile And Reverse Last-Mile Logistics: A Study Of U.S. And China Small Business Enterprises, Emmanuel Finnih

Association of Marketing Theory and Practice Proceedings 2023

In the United States, the last-mile logistics infrastructure is less developed, with fewer delivery services and less efficient delivery methods. China has adopted more advanced technologies such as drones and robots for last-mile delivery, while the United States has lagged behind in this area (Zhang and Zhang, 2020). Finally, in terms of delivery methods, China has adopted more efficient methods such as same-day delivery and express delivery, while the United States has been relatively slow to adopt these methods, with many retailers still relying on traditional delivery methods like ground shipping. However, the COVID-19 pandemic has accelerated the adoption of …

Tracking The Donor Dollar: A Critical Examination Of Ngo Impact, Joshua Werth

Senior Honors Theses

Non-governmental organizations (NGOs) comprise the backbone of civilization. Whether intended or not, governments fail to improve social situations, financial standings, and spirituality comprehensively. NGOs attempt to cover these areas. From Angola to Zambia, countless NGOs exist around the world; however, many fail due to a misplaced focus internally on the annual donations received rather than externally on the disenfranchised. Additionally, even if NGOs manage to stay afloat, they will need help procuring funds and then distributing those resources with the most effective impact for the impoverished. The honors thesis proposed will attempt to determine more effective impact measurements for NGOs, …

Analysis Of First-Time Completion In The Field Service Environment, Gavin Rick, Scott Englerth, Marc Carter, Hayley Horn

SMU Data Science Review

First-time completion is an important measure of service quality and efficiency in the field service industry. Customers call upon field service providers to repair their equipment in a timely manner so it can be put back into service for their business demands. Responsiveness can be measured through first-time completion and is defined as completing the repair on the first visit of a service call. This research is exploring the first-time completion in the forklift service industry. This research found the primary factors that impact first-time completion percentage in this industry include parts on hand, parts backorder process, technician experience, and …

Invited Case Study - Shreni: A Digital Platform For Business Resilience During The Pandemic, Rajashri Sai, Vanita Viswanath

Subsistence Marketplaces

We describe how community weavers and artisans who operated various Micro, Small, and Medium Enterprises (MSMEs) in Karnataka, India, during the pandemic, and how they were able to sustain and grow their business despite the challenges brought on by the pandemic. We used data from two rounds of surveys conducted by Shreni Samudaya[1], along with Impactree Data Technologies Private Limited. The textile industry recorded negative growth during the pandemic, with the smaller MSMEs experiencing the biggest losses. Despite numerous enterprises shutting down and facing heavy losses, weavers and artisans were able to sustain and upscale their business, reach …

Vehicle Rebalancing In A Shared Micromobility System With Rider Crowdsourcing, Ziliang Jin, Yulan Wang, Yun Fong Lim, Kai Pan, Zuo-Jun Max Shen

Research Collection Lee Kong Chian School Of Business

Problem definition: Shared micromobility vehicles provide an eco-friendly form of short-distance travel within an urban area. Since customers pick up and drop off vehicles in any service region at any time, such convenience often leads to a severe imbalance between vehicle supply and demand in different service regions. To overcome this, a micromobility operator can crowdsource individual riders with reward incentives in addition to engaging a third-party logistics provider (3PL) to relocate the vehicles. Methodology/results: We construct a time-space network with multiple service regions and formulate a twostage stochastic mixed-integer program considering uncertain customer demands. In the first stage, the …

Not A Box Of Nuts And Bolts: Distribution Channels For Specialty Drugs?, Liang Xu, Vidya Mani, Hui Zhao

Research Collection Lee Kong Chian School Of Business

One of the most important trends in the pharmaceutical industry is the rapid growth of specialty drugs. Specialty drugs, mostly bio based, tend to be high risk, high priced, and more regulated than traditional drugs, resulting in unprecedented challenges in distribution. Such challenges lead to the emergence of specialty distributors (SDs), which, compared with traditional wholesalers (WSs), represent a more controlled channel and carry a smaller variety of drugs. Due to the risky nature of specialty drugs, manufacturers must consider the trade-off between access and control in determining whether to use SDs (partially or exclusively). Using a unique dataset assembled …

Impact Of Cosmetic Standards On Food Loss, Pascale Crama, Yangfang (Helen) Zhou, Manman Wang

Research Collection Lee Kong Chian School Of Business

A significant portion of the food loss in agricultural supply chains occurs at the farm level and has been linked to high cosmetic standards adopted by retailers regarding the size, color, and shape of the produce. We examine the economic incentives for retailers to adopt such high standards and their impact on food loss. We build a sequential game between a retailer and a farmer, where the retailer signs a contract with the farmer specifying both the wholesale price and cosmetic quality standard. Setting a high standard allows the retailer to sell the products at a price premium but increases …

The New Model For Medicine Distribution By Combining Of Supply Chain And Expert System Using Rule Based Reasoning Method, Mufadhol Mufadhol, Mustafid Mustafid, Ferry Jie, Yuni Noor Hidayah

Research outputs 2022 to 2026

The medicine distribution supply chain is important, especially during the coronavirus disease 2019 (COVID-19) pandemic, because delays in medicine distribution can increase the risk for patients. So far, the distribution of medicines has been carried out exclusively and even some medicines are distributed on a limited basis because they require strict supervision from the Medicine Supervisory Agency in each department. However, the distribution of this medicine has a weakness if at one public health center there is a shortage of certain types of medicines, it cannot ask directly to other public health center, thus allowing the availability of medicines not …

An Inertial Triple-Projection Algorithm For Solving The Split Feasibility Problems, Yazheng Dang, Marcus Ang, Jie Sun

Research Collection Lee Kong Chian School Of Business

This paper proposes a new inertial triple-projection algorithm for solving the split feasibility problem (SFP).The process of projections is divided into three parts. Each part adopts a different variable stepsize to obtain its projection point, which is different from the existing extragradient methods. Flexible rules are employed for selecting the stepsizes and the inertial technique is used for improving the convergence. Convergence results are proven. Numerical experiments show that the proposed method converges more quickly than the general CQ algorithm.

Managing The Personalized Order-Holding Problem In Online Retailing, Shouchang Chen, Zhenzhen Yan, Yun Fong Lim

Research Collection Lee Kong Chian School Of Business

Problem definition: A significant percentage of online consumers place consecutive orders within a short duration. To reduce the total order arrangement cost, an online retailer may consolidate consecutive orders from the same consumer. We investigate how long the retailer should hold the consumer’s orders before sending them to a third-party logistics provider (3PL) for processing. In this order-holding problem, we optimize the holding time to balance the total order arrangement cost and the potential delay in delivery. Methodology/results: We model the order-holding problem as a Markov Decision Process. We show that the optimal order-holding decisions follow a threshold-type policy that …

Why, Did I Lose? Debriefing Quality And Its Effects On Justice, Protests, And Sales Loss Attributions, Timothy G. Hawkins, Mike Wittmann, Michael Gravier, Suman Niranjan, William A. Muir

Marketing Department Journal Articles

When suppliers lose in a competitive tender process, they need feedback to make accurate sales loss attributions and adjustments to their competitive strategy. Unfortunately, buyers seldomly provide sufficient feedback to enable diagnostics, learning, and adaptation. The purpose of this research is to explore a buyer's debriefing as an effective feedback mechanism. Based on data from a sample of 218 U.S. government source selections, a new construct, debriefing quality, is developed as a multi-dimensional construct comprised of: proposal efficacy information, procedural compliance and decision understanding information, and competitive intelligence information. Results show that debriefing quality enhances procedural justice and internal and …

Effects Of Supply Chain Transparency, Alignment, Adaptability, And Agility On Blockchain Adoption In Supply Chain Among Smes, Mohammad Iranmanesh, Parisa Maroufkhani, Shahla Asadi, Morteza Ghobakhloo, Yogesh K. Dwivedi, Ming-Lang Tseng

Research outputs 2022 to 2026

This study aims to investigate the extent to which the contributions of blockchain technology to supply chain parameters influence blockchain adoption among SMEs. Drawing on contingency theory, the study investigates the moderating effect of market turbulence. The data were collected from 204 SMEs in Malaysia's manufacturing sector and analysed using the partial least squares technique. The results showed that the intention of SMEs’ managers to adopt blockchain is influenced by the contributions of blockchain to supply chain transparency and agility. Supply chain transparency, alignment, adaptability, and agility are interrelated. Market turbulence moderates positively the association between agility and intention to …

Opportunity And Challenges In Educational Tourism For Smes In India, Anup Kumar, Dr Santosh Srivastava

Journal of Emerging Technologies and Business Management

Opinion paper

Effect Of Environmental Factors On Daily New Cases Of Covid-19 Pandemic In Delhi, India, Santosh Shrivastava

Journal of Emerging Technologies and Business Management

This research study investigates the effect of environmental factors such as Maximum Temperature (TMAX), Minimum Temperature (TMIN), Average Temperature (TA), Rainfall mm per inch (RF), Air Quality Index AQI, Precipitation (PP), Humidity (HM) and Wind Speed (WD) on the daily new cases and deceased cases of COVID-19 pandemic in New Delhi, India. The secondary data of COVID-19 is taken from the Department of Health & Family Welfare Government of Delhi, India, while AQI data is extracted from the Meteorological Department of the government of India. The correlation approach is used to test the effect of AQI and temperature on the …

Is The World Heading Towards De-Globalization Due To Uncertain Conditions, Malay Kumar Ghosh

Journal of Emerging Technologies and Business Management

ABSTRACT

Globalization, Glocalization, Regionalization, Localization with Global approach, Hyper Localization and De-globalization are the buzz word for the present Global Economics . The world is going through metamorphic challenges due to international conflicting interest and national sovereignty changes in geo economic, military, political, diplomatic spectrum and demographic variations. Changes which not only transforming the world dynamics but have also affected the fate of countries relying on Globalization or Localization approach.

Thomas Friedman once stated “The world is flat”. Localization, Colonization, Regionalization, or Globalisation are the international phenomena which cannot be stopped at will or desisted. Globalisation has gone through …

Flexible Work Arrangements And Its Impact On Work-Life Balance, Anurag Shanker

Journal of Emerging Technologies and Business Management

“Flexible work arrangements” is a strategic part of the ecosystem of progressive organizations. There has been exponential increase in organizations that offer flexible work arrangements to their employees. Flexible work arrangements encompass various components which individually and collectively help in improving the overall wellbeing of the employees. The relaxations provided under flexible work arrangements improve the work-life balance of the employees significantly.

Business Inferences And Risk Modeling With Machine Learning; The Case Of Aviation Incidents, Burak Cankaya, Kazim Topuz, Aaron M. Glassman

Publications

Machine learning becomes truly valuable only when decision-makers begin to depend on it to optimize decisions. Instilling trust in machine learning is critical for businesses in their efforts to interpret and get insights into data, and to make their analytical choices accessible and subject to accountability. In the field of aviation, the innovative application of machine learning and analytics can facilitate an understanding of the risk of accidents and other incidents. These occur infrequently, generally in an irregular, unpredictable manner, and cause significant disruptions, and hence, they are classified as "high-impact, low-probability" (HILP) events. Aviation incident reports are inspected by …