Operations and Supply Chain Management Commons^™

Healthcare Employees’ Perceptions On The Effects Of Internal Audits, Jeremy Mason

MUSC Theses and Dissertations

With limited research on the perceptions of internal audits, this study was

able to add more literature to the subject. The study’s aim was to survey

employee perceptions of the effects of internal audits. This study will provide organizations with results pertaining to how employees perceive the usefulness of internal audits. The study team conducted a single-site study and invited the healthcare organization's employee population to participate in the study. The survey captured 40 responses from 361 invitees (11%). The survey explored the perceptions on six categories of internal audits: Efficiency, Ethical Behavior, Effectiveness, Auidotr-Auditee Relationship Exchange, Learning from Audit, …

Strategies For The Implementation Of Supply Chain Internships: A Case Of Meaningful Boundary Spanning Relationships, Derek Mitchell

Supply Chain Management Undergraduate Honors Theses

The overarching goal of the research is evaluating the structure of my internship and identifying an internship model that creates meaningful, beneficial opportunities for students, creates a talent pipeline for companies, and establishes experiential education opportunities for academic institutions. The interns were assigned to the company’s largest, most important account which makes this an interesting case. Once the structure of the internship program has been evaluated, the specific goal of this research project is to create a supply chain internship model that is mutually beneficial to all parties involved. There is limited research in this field so this case study …

Rural Entrepreneurs Under Fire: Pandemic Reveals Need For Collaboration And Support, Jacob A. Dolence, James C. Haug

Journal of Business & Entrepreneurship

This article summarizes a research study done from April 2020 until April 2021 to examine the challenges, response, and tactics, of entrepreneurs in rural southern Virginia. In particular, the research goes into depth of how the COVID-19 pandemic effected operations, how entrepreneurs responded, and what measures they took to stay viable. Finally, the article proposes a framework for rapid response in the case of future pandemics, natural disasters, or economic events that cause similar disruptions.

Applying Transactive Memory To The Supply Chain: A Conceptual View, Ania Izabela Rynarzewska, Larry C. Giunipero, Diane Denslow

Atlantic Marketing Association Proceedings

No abstract provided.

Artificial Intelligent Enabled Supply Chains As A Competitive Advantage, Nathan Adato

Senior Honors Theses

The focus of this paper is on the topics of artificial intelligence and supply chain management and how artificial intelligence-enabled supply chains provide organizations with competitive advantages. The supply chain’s adoption of data collection technologies as part of digital transformation and movements of industry 4.0 creates a strong foundation for artificial intelligence analytics. Artificial intelligence has three branches sensing and interacting, decision-making, and learning. Each branch uses its algorithms and serves a different purpose for the business. Artificial intelligence-enabled supply chains create unique, inimitable competitive advantages that fit Michael Porter’s five forces.

Isscm Newsletter, Spring 2023, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nine page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

A Guide To Controlling Supply Chain Last Mile And Reverse Last-Mile Logistics: A Study Of U.S. And China Small Business Enterprises, Emmanuel Finnih

Association of Marketing Theory and Practice Proceedings 2023

In the United States, the last-mile logistics infrastructure is less developed, with fewer delivery services and less efficient delivery methods. China has adopted more advanced technologies such as drones and robots for last-mile delivery, while the United States has lagged behind in this area (Zhang and Zhang, 2020). Finally, in terms of delivery methods, China has adopted more efficient methods such as same-day delivery and express delivery, while the United States has been relatively slow to adopt these methods, with many retailers still relying on traditional delivery methods like ground shipping. However, the COVID-19 pandemic has accelerated the adoption of …

Tracking The Donor Dollar: A Critical Examination Of Ngo Impact, Joshua Werth

Senior Honors Theses

Non-governmental organizations (NGOs) comprise the backbone of civilization. Whether intended or not, governments fail to improve social situations, financial standings, and spirituality comprehensively. NGOs attempt to cover these areas. From Angola to Zambia, countless NGOs exist around the world; however, many fail due to a misplaced focus internally on the annual donations received rather than externally on the disenfranchised. Additionally, even if NGOs manage to stay afloat, they will need help procuring funds and then distributing those resources with the most effective impact for the impoverished. The honors thesis proposed will attempt to determine more effective impact measurements for NGOs, …

Analysis Of First-Time Completion In The Field Service Environment, Gavin Rick, Scott Englerth, Marc Carter, Hayley Horn

SMU Data Science Review

First-time completion is an important measure of service quality and efficiency in the field service industry. Customers call upon field service providers to repair their equipment in a timely manner so it can be put back into service for their business demands. Responsiveness can be measured through first-time completion and is defined as completing the repair on the first visit of a service call. This research is exploring the first-time completion in the forklift service industry. This research found the primary factors that impact first-time completion percentage in this industry include parts on hand, parts backorder process, technician experience, and …

Invited Case Study - Shreni: A Digital Platform For Business Resilience During The Pandemic, Rajashri Sai, Vanita Viswanath

Subsistence Marketplaces

We describe how community weavers and artisans who operated various Micro, Small, and Medium Enterprises (MSMEs) in Karnataka, India, during the pandemic, and how they were able to sustain and grow their business despite the challenges brought on by the pandemic. We used data from two rounds of surveys conducted by Shreni Samudaya[1], along with Impactree Data Technologies Private Limited. The textile industry recorded negative growth during the pandemic, with the smaller MSMEs experiencing the biggest losses. Despite numerous enterprises shutting down and facing heavy losses, weavers and artisans were able to sustain and upscale their business, reach …

Vehicle Rebalancing In A Shared Micromobility System With Rider Crowdsourcing, Ziliang Jin, Yulan Wang, Yun Fong Lim, Kai Pan, Zuo-Jun Max Shen

Research Collection Lee Kong Chian School Of Business

Problem definition: Shared micromobility vehicles provide an eco-friendly form of short-distance travel within an urban area. Since customers pick up and drop off vehicles in any service region at any time, such convenience often leads to a severe imbalance between vehicle supply and demand in different service regions. To overcome this, a micromobility operator can crowdsource individual riders with reward incentives in addition to engaging a third-party logistics provider (3PL) to relocate the vehicles. Methodology/results: We construct a time-space network with multiple service regions and formulate a twostage stochastic mixed-integer program considering uncertain customer demands. In the first stage, the …

An Inertial Triple-Projection Algorithm For Solving The Split Feasibility Problems, Yazheng Dang, Marcus Ang, Jie Sun

Research Collection Lee Kong Chian School Of Business

This paper proposes a new inertial triple-projection algorithm for solving the split feasibility problem (SFP).The process of projections is divided into three parts. Each part adopts a different variable stepsize to obtain its projection point, which is different from the existing extragradient methods. Flexible rules are employed for selecting the stepsizes and the inertial technique is used for improving the convergence. Convergence results are proven. Numerical experiments show that the proposed method converges more quickly than the general CQ algorithm.

Not A Box Of Nuts And Bolts: Distribution Channels For Specialty Drugs?, Liang Xu, Vidya Mani, Hui Zhao

Research Collection Lee Kong Chian School Of Business

One of the most important trends in the pharmaceutical industry is the rapid growth of specialty drugs. Specialty drugs, mostly bio based, tend to be high risk, high priced, and more regulated than traditional drugs, resulting in unprecedented challenges in distribution. Such challenges lead to the emergence of specialty distributors (SDs), which, compared with traditional wholesalers (WSs), represent a more controlled channel and carry a smaller variety of drugs. Due to the risky nature of specialty drugs, manufacturers must consider the trade-off between access and control in determining whether to use SDs (partially or exclusively). Using a unique dataset assembled …

Managing The Personalized Order-Holding Problem In Online Retailing, Shouchang Chen, Zhenzhen Yan, Yun Fong Lim

Research Collection Lee Kong Chian School Of Business

Problem definition: A significant percentage of online consumers place consecutive orders within a short duration. To reduce the total order arrangement cost, an online retailer may consolidate consecutive orders from the same consumer. We investigate how long the retailer should hold the consumer’s orders before sending them to a third-party logistics provider (3PL) for processing. In this order-holding problem, we optimize the holding time to balance the total order arrangement cost and the potential delay in delivery. Methodology/results: We model the order-holding problem as a Markov Decision Process. We show that the optimal order-holding decisions follow a threshold-type policy that …

Impact Of Cosmetic Standards On Food Loss, Pascale Crama, Yangfang (Helen) Zhou, Manman Wang

Research Collection Lee Kong Chian School Of Business

A significant portion of the food loss in agricultural supply chains occurs at the farm level and has been linked to high cosmetic standards adopted by retailers regarding the size, color, and shape of the produce. We examine the economic incentives for retailers to adopt such high standards and their impact on food loss. We build a sequential game between a retailer and a farmer, where the retailer signs a contract with the farmer specifying both the wholesale price and cosmetic quality standard. Setting a high standard allows the retailer to sell the products at a price premium but increases …

The New Model For Medicine Distribution By Combining Of Supply Chain And Expert System Using Rule Based Reasoning Method, Mufadhol Mufadhol, Mustafid Mustafid, Ferry Jie, Yuni Noor Hidayah

Research outputs 2022 to 2026

The medicine distribution supply chain is important, especially during the coronavirus disease 2019 (COVID-19) pandemic, because delays in medicine distribution can increase the risk for patients. So far, the distribution of medicines has been carried out exclusively and even some medicines are distributed on a limited basis because they require strict supervision from the Medicine Supervisory Agency in each department. However, the distribution of this medicine has a weakness if at one public health center there is a shortage of certain types of medicines, it cannot ask directly to other public health center, thus allowing the availability of medicines not …

Why, Did I Lose? Debriefing Quality And Its Effects On Justice, Protests, And Sales Loss Attributions, Timothy G. Hawkins, Mike Wittmann, Michael Gravier, Suman Niranjan, William A. Muir

Marketing Department Journal Articles

When suppliers lose in a competitive tender process, they need feedback to make accurate sales loss attributions and adjustments to their competitive strategy. Unfortunately, buyers seldomly provide sufficient feedback to enable diagnostics, learning, and adaptation. The purpose of this research is to explore a buyer's debriefing as an effective feedback mechanism. Based on data from a sample of 218 U.S. government source selections, a new construct, debriefing quality, is developed as a multi-dimensional construct comprised of: proposal efficacy information, procedural compliance and decision understanding information, and competitive intelligence information. Results show that debriefing quality enhances procedural justice and internal and …

Effects Of Supply Chain Transparency, Alignment, Adaptability, And Agility On Blockchain Adoption In Supply Chain Among Smes, Mohammad Iranmanesh, Parisa Maroufkhani, Shahla Asadi, Morteza Ghobakhloo, Yogesh K. Dwivedi, Ming-Lang Tseng

Research outputs 2022 to 2026

This study aims to investigate the extent to which the contributions of blockchain technology to supply chain parameters influence blockchain adoption among SMEs. Drawing on contingency theory, the study investigates the moderating effect of market turbulence. The data were collected from 204 SMEs in Malaysia's manufacturing sector and analysed using the partial least squares technique. The results showed that the intention of SMEs’ managers to adopt blockchain is influenced by the contributions of blockchain to supply chain transparency and agility. Supply chain transparency, alignment, adaptability, and agility are interrelated. Market turbulence moderates positively the association between agility and intention to …

Impact Of The Skill Shortage On The Construction Supply Chain Performance In Australia, Ming Juan Ding, Ferry Jie, Sommala Sisombat, Bala S. Bandlamudi

Research outputs 2022 to 2026

The purpose of this paper is to investigate how the skill shortage impacts the performance of the construction supply chain in Australia. The study has adopted a quantitative research method. The quantitative data were collected by conducting a survey of employees who work in construction companies in Australia. A regression analysis was used to analyze the data from 113 respondents. The findings of the study reveal that the construction sector in Australia has high labour costs, but workers are still thinking they are not getting paid enough and cannot invest more in themselves to improve their skills. There is a …

Opportunity And Challenges In Educational Tourism For Smes In India, Anup Kumar, Dr Santosh Srivastava

Journal of Emerging Technologies and Business Management

Opinion paper