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Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr. 2024 Southeastern University - Lakeland

Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.

Doctor of Education (Ed.D)

The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …


The Ethical Safeguards Within Servant Leadership, Jae Webb 2024 University of North Texas

The Ethical Safeguards Within Servant Leadership, Jae Webb

Servant Leadership: Theory & Practice

Many of the prevailing strategies to address corporate misconduct are focused on an increase in regulation, greater oversight, and stricter punishments for offenders. Other strategies, often found in business schools, focus on developing cognitive moral reasoning skills. Both of these theories, by their nature, underestimate the power of context in ethical decision-making, as well as the importance of affirmative efforts to develop moral character. The following article explicates elements of servant-leadership theory that serve as ethical safeguards regarding a person’s ability to make ethical decisions, as well as aiding in the formation of contexts and cultures that facilitate ethical decision-making. …


Revisiting The Nexus Between Job Insecurity And Employee Task Performance: Examining The Influence Of Self-Efficacy And Emotional Intelligence In A Mediation–Moderation Model, Adewale Adekiya, Umar Usman 2024 Bayero University, Department of Business Administration and Entrepreneurship, Kano, Nigeria

Revisiting The Nexus Between Job Insecurity And Employee Task Performance: Examining The Influence Of Self-Efficacy And Emotional Intelligence In A Mediation–Moderation Model, Adewale Adekiya, Umar Usman

Economic and Business Review

The objective of this study was to examine the relationship between perceived job insecurity and employee task performance. In addition, the moderating influence of emotional intelligence and mediating influence of self-efficacy was examined in this relationship. Through the multi-stage sampling technique, a total of 385 employees were proportionately selected from a cluster that represents three selected Nigerian deposit money banks. Furthermore, a close-ended and structured questionnaire was utilized in a descriptive cross-sectional research design to elicit responses from these employees. A hierarchical moderated regression analysis conducted revealed that perceived job insecurity exercises a significant and negative effect on task performance. …


Voices Unheard, Stories Untold: An In-Depth Phenomenological Exploration Of Workplace Bullying Among Indian Primary School Teachers, Mridul M, Aditi Sharma 2024 Lovely Professional University, India

Voices Unheard, Stories Untold: An In-Depth Phenomenological Exploration Of Workplace Bullying Among Indian Primary School Teachers, Mridul M, Aditi Sharma

The Qualitative Report

Workplace bullying adds significantly to toxicity in workplaces. The present phenomenological study aims to unravel the experiences of primary school teachers who have faced bullying at work. Such studies in India are still sparse, and in-depth qualitative examination of the target’s experiences provides deeper insight into their view regarding anomalous behaviours and bullies. Semi-structured interviews of seven teachers were conducted and analyzed using Interpretative Phenomenological Analysis. The analysis resulted in three themes: Workplace dynamics,” “I can tell what their problem is,” and “Coping with the problem.” The identified acts were linked to the extant model (Duluth model) describing the …


Systemization & Survival -- “Houston, We Have A Problem” – Business Lessons From Apollo 13, Judith Jacob Iddy, Njeru Zakayo 2024 1. University of Dar es Salaam Business School 2. University of Agder

Systemization & Survival -- “Houston, We Have A Problem” – Business Lessons From Apollo 13, Judith Jacob Iddy, Njeru Zakayo

Markets, Globalization & Development Review

In the business world, there are different factors that determine whether a business will survive or not. Apollo 13 film perfectly demonstrates what every business undergoes throughout its lifecycle. Apollo 13 spacecraft started its journey to the moon successfully with the mission being to land on the moon. Unfortunately, within a very short period of time, Apollo 13 started to experience a series of problems that required quick actions and decisions to be made with the involvement of different sets of technical skills. Ultimately, by using the prototype and systems which NASA had established for Apollo 13, the teams managed …


Envy Influences Interpersonal Dynamics And Team Performance: Roles Of Gender Congruence And Collective Team Identification, Kenneth TAI, Sejin KEEM, Ki Young LEE, Eugene KIM 2024 Singapore Management University

Envy Influences Interpersonal Dynamics And Team Performance: Roles Of Gender Congruence And Collective Team Identification, Kenneth Tai, Sejin Keem, Ki Young Lee, Eugene Kim

Research Collection Lee Kong Chian School Of Business

Our research extends past envy research by considering how envy and gender congruence shape interpersonal dynamics at the dyadic level and their bottom-up effects for team performance. Integrating social comparison theory and social identity theory, we examine when and how dyadic level envy influences team performance. Using time-lagged data from 428 dyads of 161 employees in 51 teams, our results show that envious employees are likely to engage in interpersonal deviance directed toward envied team members and that envied employees are likely to seek advice from envious team members. Gender congruence further influences these relationships, with different patterns for males …


Attentional Engagement And Strategic Responses To Discontinuous Environmental Change: Evidence From The Us Banking Industry, Daniel Z. MACK, Theresa S. CHO, Andrew C. YI 2024 Singapore Management University

Attentional Engagement And Strategic Responses To Discontinuous Environmental Change: Evidence From The Us Banking Industry, Daniel Z. Mack, Theresa S. Cho, Andrew C. Yi

Research Collection Lee Kong Chian School Of Business

While prior research has established a link between the attention an organization allocates to the external environment and its adaptations to environmental change, the nature of the cognitive processes that underlie this link remains underexamined. In this study, we explore how patterns of attentional engagement—that is, the extent to which attention allocation is focused and/or consistent over time—influence the organization’s formulation of strategic responses to discontinuous change. We advance a situated perspective on attentional engagement by suggesting how the type of learning and cognitive processes are situated in different attentional-engagement structures, and can, in turn, lead to heterogeneous strategic responses …


Containerization Of Seafarers In The International Shipping Industry: Contemporary Seamanship, Maritime Social Infrastructures, And Mobility Politics Of Global Logistics, Liang Wu 2024 The Graduate Center, City University of New York

Containerization Of Seafarers In The International Shipping Industry: Contemporary Seamanship, Maritime Social Infrastructures, And Mobility Politics Of Global Logistics, Liang Wu

Dissertations, Theses, and Capstone Projects

This dissertation discusses the mobility politics of container shipping and argues that technological development, political-economic order, and social infrastructure co-produce one another. Containerization, the use of standardized containers to carry cargo across modes of transportation that is said to have revolutionized and globalized international trade since the late 1950s, has served to expand and extend the power of international coalitions of states and corporations to control the movements of commodities (shipments) and labor (seafarers). The advent and development of containerization was driven by a sociotechnical imaginary and international social contract of seamless shipping and cargo flows. In practice, this liberal, …


How Deep-Level And Surface-Level Board Diversity, Formal And Informal Social Structures Affect Innovation, Guoli CHEN, Po-Hsuan HSU, Yen Teik LEE, Daniel Z. MACK 2024 Singapore Management University

How Deep-Level And Surface-Level Board Diversity, Formal And Informal Social Structures Affect Innovation, Guoli Chen, Po-Hsuan Hsu, Yen Teik Lee, Daniel Z. Mack

Research Collection Lee Kong Chian School Of Business

Despite a growing interest in understanding how board diversity shapes firms’ innovation, findings about the impact of board diversity have remained mixed. In this paper, we conceptualize board diversity as two forms – deep-level and surface-level – and find that these two forms of board diversity have opposing effects on a firm's innovation. We also theorize how formal and informal social structures can strengthen the positive effect of deep-level diversity yet simultaneously weaken the negative impact of surface-level diversity. We test our hypotheses with a panel of 42,432 firm-year observations from 2000 to 2019. Our paper contributes to the literature …


An Integrative Review Of Management Research On Caste: Broadening Our Horizons, Hari BAPUJI, Snehanjali CHRISPAL, Pardeep Singh ATTRI, Gokhan ERTUG, Vivek SOUNDARARAJAN 2024 University of Melbourne

An Integrative Review Of Management Research On Caste: Broadening Our Horizons, Hari Bapuji, Snehanjali Chrispal, Pardeep Singh Attri, Gokhan Ertug, Vivek Soundararajan

Research Collection Lee Kong Chian School Of Business

Even though management research on caste is growing, it is not yet on a clear trajectory to realize its vast potential due to varying terminology and framing of caste, the limited incorporation of directly relevant work from proximate disciplines, and the narrow and selective usage of the attributes of caste. To remove these obstacles, we review 259 scholarly works on caste (216 articles and 43 books and research reports) and develop an integrative framework to i) clarify the contemporary manifestations of caste as being a graded hierarchy, an inherited membership, and a set of socially enforced practices, and ii) summarize …


Healthcare Workers With Attitude: Covid-19 Pandemic Affects Their Work-Related Attitudes, Quinn M. Sybert 2024 University of Montana, Missoula

Healthcare Workers With Attitude: Covid-19 Pandemic Affects Their Work-Related Attitudes, Quinn M. Sybert

Undergraduate Theses, Professional Papers, and Capstone Artifacts

The COVID-19 pandemic left an unforgettable mark on the world, affecting individuals and societies on an unprecedented scale in this modern era. This study investigates the impact of the pandemic on the attitudes of healthcare professionals, specifically doctors and nurses working in a hospital in the southwestern United States. My research question is: did the COVID-19 pandemic change healthcare professionals’ work-related attitudes, specifically sense of calling, work meaningfulness, strength of workplace friendships, and organizational identification? Data collected from two cohorts of healthcare professionals both before and after the COVID-19 outbreak in the months of February 2019, January and February 2020, …


Developing More Equitable And Critically Conscious Organizations: Testimonios And Critical Platicas With Black And Latino/X Lgbtq+ Male Chrd Leaders, Mario Burton 2024 Antioch University

Developing More Equitable And Critically Conscious Organizations: Testimonios And Critical Platicas With Black And Latino/X Lgbtq+ Male Chrd Leaders, Mario Burton

Antioch University Full-Text Dissertations & Theses

This dissertation connects the recent DEIB movement within organizations to larger social justice movements, specifically those that impact workers and the workplace. Critical human resource development (CHRD) professionals, who serve as “insider activists”, are highlighted due to their work to continue movement objectives within organizations. Through testimonios and critical platicas, this study explores how Black and Latino/x LGBTQ+ CHRD professionals, in particular, are experiencing the workplace, especially as it relates to their engagement with how DEIB is practiced within organizations. Through this study, these professionals provide insights into the ways that workplaces can be redesigned and reimagined to be …


Time And Change: A Meta-Analysis Of Temporal Decisions In Longitudinal Studies, Helen Hailin Zhao, Abbie J. Shipp, Kameron Carter, Erik Gonzalez-Mulé, Erica Xu 2024 The University of Hong Kong

Time And Change: A Meta-Analysis Of Temporal Decisions In Longitudinal Studies, Helen Hailin Zhao, Abbie J. Shipp, Kameron Carter, Erik Gonzalez-Mulé, Erica Xu

Management Faculty Publications

Longitudinal research has grown in popularity in the field of management and organizations. However, the literature has neglected to consider the important ways in which researchers' temporal decisions can influence observed change in longitudinal studies. Researchers must make a set of temporal decisions to capture change, such as the temporal precision of the hypothesized form of change, the selection of a sample that is expected to exhibit the change, the choice of variables to be measured repeatedly, the frequency of measurements, and the time interval between measurements. However, these decisions typically are based on "educated guesses," which makes their effects …


Just Culture In Aviation: A Metaphorical Study On Aircraft Maintenance Students, Ramazan Çoban, Cengiz Mesut BÜKEÇ 2024 Assistant Professor, Malatya Turgut Özal University, School of Civil Aviation, Department of Aviation Management, Malatya-Turkey

Just Culture In Aviation: A Metaphorical Study On Aircraft Maintenance Students, Ramazan Çoban, Cengiz Mesut Bükeç

International Journal of Aviation, Aeronautics, and Aerospace

Just Culture, a sub-dimension of safety culture, has been a prominent and debated topic in aviation safety in recent years. Just culture signifies a work environment where employees are motivated to provide essential safety-related information, but a clear distinction must be made between acceptable and unacceptable behaviours. The aim of this study is to examine the fundamental characteristics of just culture in the aviation sector. The phenomenology method, one of the qualitative research designs, has been adopted in the study. Purposeful sampling was used in the selection of participants, with the sample consisting of 78 students studying in the aircraft …


The Status Of Status Research: A Review Of The Types, Functions, Levels And Audiences, Matteo PRATO, Gokhan ERTUG, Fabrizio CASTELLUCCI, Tengjian ZOU 2024 Universitat Ramon Llull

The Status Of Status Research: A Review Of The Types, Functions, Levels And Audiences, Matteo Prato, Gokhan Ertug, Fabrizio Castellucci, Tengjian Zou

Research Collection Lee Kong Chian School Of Business

Our review of 154 articles published over the last decade portrays an evolution of status research. This body of literature has transitioned from viewing status as a monolithic construct to appreciating its inherently multidimensional nature, characterized by diverse types, functions, levels, and audience structures. Although this shift has expanded our knowledge, it has also introduced increased complexity and fragmentation. To systematize this scattered work on a multifaceted view of status, we develop a comprehensive framework that integrates the diverse research findings. For each constituent part of this framework, we review key themes and insights in the literature and outline future …


“I’M Especially Sorry To Those Impacted”: Conventional Visions Of Leadership In The 2022/2023 Tech Layoffs, Jared J. Watkins 2024 CUNY Bernard M Baruch College

“I’M Especially Sorry To Those Impacted”: Conventional Visions Of Leadership In The 2022/2023 Tech Layoffs, Jared J. Watkins

Student Theses and Dissertations

In 2022 and 2023, over 400,000 employees in the technology sector were laid off. This study conducted a thematic analysis using coding on memos announcing layoffs sent by leaders at Meta, Google, and Microsoft in late 2022 and early 2023. This study also conducted an analysis of layoff memos sent by leaders of Google and Microsoft in 2009 for comparison. Key findings include that writing to multiple stakeholders in the 2022/2023 memos produced novel contradictions and paradoxes that may impede employee sensemaking, that 2022/2023 memos used more passive and distancing language that disconnected the leader from the layoff decision and …


Personality Dynamics Turn Positive And Negative Mood Into Creativity, Ronald BLEDOW, Jana KUHNEL, Julius KUHL 2024 Singapore Management University

Personality Dynamics Turn Positive And Negative Mood Into Creativity, Ronald Bledow, Jana Kuhnel, Julius Kuhl

Research Collection Lee Kong Chian School Of Business

Introduction: Research on the link between affect and creativity rests on the assumption that creativity unfolds as a stimulus-driven response to affective states. We challenge this assumption and examine whether personality dynamics moderate the relationship of positive and negative mood with creativity.Theoretical Model: According to our model, personality dynamics that generate and maintain positive affect and down-regulate negative affect energize creativity. Based on this model, we expect high creativity in response to negative mood if people engage in self-motivation and achieve a reduction in negative mood. We further derive that individual differences in action versus state orientation moderate the within-person …


Reeling In The Slack: An Integrative Review To Reinstate Slack As A Central Theoretical Construct For Management Research, Matthew P. MOUNT, Gokhan ERTUG, Korcan KAVUSAN, Gerard GEORGE, Tengjian ZOU 2024 University of Adelaide

Reeling In The Slack: An Integrative Review To Reinstate Slack As A Central Theoretical Construct For Management Research, Matthew P. Mount, Gokhan Ertug, Korcan Kavusan, Gerard George, Tengjian Zou

Research Collection Lee Kong Chian School Of Business

Slack is a prominent construct in management research, shown to be relevant for a wide range of phenomena. Yet, despite slack’s prominence and breadth of application, our review reveals a lack of clarity and consistency in the categorization, theorizing, and measurement of various types and forms of slack. This has led to differences in the characterization and treatment of seemingly identical kinds of slack, which prevents the full exploitation of the conceptual depth of the slack construct and thus the creation of robust knowledge about slack resources. Based on a review of 229 studies which explicitly theorized about slack, we …


Language-Related Misunderstanding At Work: What It Is, Why It Occurs And What Organizations Can Do About It, John FISET, Devasheesh P. BHAVE 2024 Singapore Management University

Language-Related Misunderstanding At Work: What It Is, Why It Occurs And What Organizations Can Do About It, John Fiset, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

Language is the foundation of human interaction. It plays a central role in facilitating effective communication by allowing people to express their thoughts, share essential information and establish connections with one another.


The Pacesetter Style Of Leadership, Michelle C. Dziurgot DDS 2024 Michigan Dental Association

The Pacesetter Style Of Leadership, Michelle C. Dziurgot Dds

The Journal of the Michigan Dental Association

This editorial explores the pacesetter leadership style, likening it to a marathon "rabbit" setting a fast pace. Pacesetters, exemplified by figures like Jack Welch and James Cameron, set ambitious goals, driving themselves and their teams relentlessly. While effective in achieving short-term goals and maximizing team potential, drawbacks include employee stress, lack of feedback, and a "rat race" atmosphere. The author, a self-identified pacesetter with a compassionate approach, emphasizes the importance of balancing high standards with employee well-being for sustained success.


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